JPH11250383A - Membership managing method and information collection and presentation system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To manage membership information and to provide members with various kinds of information by using a radio channel in a system to provide service via a vehicle device and the radio channel. SOLUTION: A center 2 to provide the service like emergency assistance, etc., to the vehicle 1 of a member via a vehicle device and radio channel is provided with facilities to collect and manage the membership information by using the radio channel. In addition, facilities to provide the member with various kinds of information by using the radio channel is also provided. The system to collect emergency information and the one to collect maintenance information of the vehicle exist as an information collection system. In addition, a system to provide traffic information and leisure information exist as an information presentation system. In this way, the membership information is managed and road guidance and sightseeing information, etc., are provided by using an emergency information notifying device without using other communication means.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a member management method for a vehicle emergency information reporting system, and more particularly to a member management method for managing members using a wireless line.

[0002]

2. Description of the Related Art A vehicle emergency information reporting system is a system for automatically reporting vehicle emergency information to a service center via a wireless line from a vehicle emergency information reporting device mounted on a vehicle when an accident such as a vehicle collision occurs. is there. This system reduces the time it takes for emergency vehicles such as ambulances and police cars to arrive at the scene, rescues injured people more quickly,
Can be remedied. Also, even in the event of an emergency such as the occurrence of a sudden illness, pressing the emergency button on the vehicle emergency information reporting device will report the vehicle emergency information to the center via a wireless line and allow conversation with the center's service personnel. it can.

The vehicle emergency information service includes an automatic report in the event of an accident, a manual report in an emergency, a manual report in a roadside service, and a normal voice conversation. The automatic notification at the time of occurrence of an accident is to automatically notify the service center when a vehicle collision or an accident occurs, and then to the emergency service center. In the case of an emergency manual call, when an emergency report button is pressed in an emergency such as when a sudden illness occurs, a report is made to the service center, and then a report is made to the emergency service center. In the manual notification of the roadside service, when a trouble such as a puncture is troubled, pressing the load service request button notifies the road service center.

[0004] A conventional vehicle emergency information reporting device reports the position and condition of a vehicle to a center using a wireless line when an emergency such as a vehicle collision accident occurs. Hereinafter, an outline of functions of a vehicle control device of a conventional vehicle emergency information system will be described. (1) Communication function (communication with a service center): It is possible to use a mobile phone and communicate in an area where the mobile phone can talk. 9600bps data communication and voice communication are possible. Automatically switch between data communication and voice communication. It has a single diversity antenna with automatic switching function. (2) Position detection function (position detection of own vehicle): Position detection is performed by GPS. It has a gyro and can record the position even in a tunnel where GPS cannot be used. Record the usage status of vehicle speed sensor, reverse and brake. (3) Emergency detection function (emergency detection of own vehicle): It has a collision detection device sensor and a rollover sensor, and detects what kind of accident has occurred. (4) Vehicle emergency information notification function (emergency notification to the service center): Automatic notification is performed by detecting the collision detection device sensor and the rollover sensor. Manual notification can also be performed by pressing the vehicle emergency information notification button. (5) Roadside service function (call for support to the service center): A support request can be made by manual notification by pressing a load service request button. (6) Handset function (voice communication is possible with handset) and hands-free function (voice communication is possible with hands-free): You can talk as a normal phone with handset and cradle, or you can talk hands-free with microphone and dedicated speaker. .

[0005]

The conventional vehicle emergency information reporting device cannot be used except for an emergency, and it is necessary to manage members' expiration date and change contracts using communication means such as a telephone. Was. Also, in order to transmit information such as route guidance from the center to the vehicle, other dedicated information equipment had to be installed.

The present invention solves the above-mentioned problems of the conventional vehicle emergency information reporting device, and transmits and receives member information from a center during normal times other than an emergency, so that member management and other information services can be performed. It is an object to provide an information reporting device.

[0007]

SUMMARY OF THE INVENTION In order to solve the above-mentioned problems, the present invention provides a center for providing services such as accident rescue to members via a wireless line and an emergency such as a vehicle accident. A member management method for a vehicle emergency information reporting system, comprising: a vehicle device for detecting and reporting emergency information to the center via a wireless line; calling the vehicle device from the center using a wireless line; The stored member information is read, and the member management data is transmitted from the center to the vehicle device.

[0008] With this configuration, it is possible to report member data to the center and to transmit route guidance information from the center to the vehicle even in an emergency.

[0009]

DESCRIPTION OF THE PREFERRED EMBODIMENTS The invention described in claim 1 of the present invention detects a center for providing services such as accident rescue to members via a wireless line and detects an emergency such as a vehicle accident. A member management method for a vehicle emergency information reporting system comprising a vehicle device for reporting emergency information to the center via a wireless line, wherein the vehicle device is called from the center using a wireless line, and A member management method for managing member-related information by reading stored member information and transmitting the member management data from the center to the vehicle device, without using other communication means such as a telephone. It has the effect of enabling management.

According to a second aspect of the present invention, there is provided a vehicle apparatus for detecting an emergency such as occurrence of an accident in a vehicle and reporting the emergency information to a center for providing services such as accident rescue via a wireless line. A means for responding to a call from the center, a means for reading member management data in a storage device and transmitting the data to the center, and a means for receiving data for member management from the center and storing it in the storage device. And has the effect of enabling member information to be sent to the center without using other communication means such as a telephone.

According to a third aspect of the present invention, there is provided a center for providing services such as accident rescue to members, and an emergency detected by an emergency such as occurrence of a vehicle accident via a radio line. In an information collection and provision system comprising a vehicle device that reports information, a unit that calls the vehicle device and collects various data, a unit that transmits various data to the vehicle device, and Means for retrieving and providing various information in response to a request, means for responding to a call from the center in the vehicle device, and means for reading state information data of the vehicle device and transmitting it to the center A means for receiving various types of information from the center and storing the information in a storage device. To gather members of the information and has the effect of providing information to members.

Hereinafter, an embodiment of the present invention will be described with reference to FIG.
This will be described in detail with reference to FIG.

(First Embodiment) A first embodiment of the present invention relates to a member management system for transmitting and receiving member information using a wireless line in a system for providing a service with a vehicle device via a wireless line. Is the way.

FIG. 1 is a block diagram of a member management system according to a first embodiment of the present invention. In FIG. 1, a vehicle 1 equipped with a vehicle device is used for a center 2 in an emergency such as an accident.
This is a vehicle that can report accident information and request a rescue. The center 2 is an organization that provides services such as accident rescue to members via wireless lines.

The vehicle 1 always receives radio waves from GPS satellites and keeps track of its own position. This position information is used for the navigation system and is held for a certain period of time as information to notify the center 2 in an emergency. In the event of an emergency such as an accident, accident information is reported from the vehicle 1 to the center 2 via the base station and exchange, and the center 2 is also notified to the police and fire departments as necessary, so that the emergency vehicle Express. This is the same as the conventional emergency call system.

The vehicle emergency information reporting system provides a service when the member receiving the service is within the expiration date, and cannot provide the service to the expired member. Except in an emergency, the center 2 has a vehicle 1
And manages the time limit of the vehicle device. The vehicle device is provided with a timer so that the service cannot be received after the expiration.

As the expiration date approaches, the vehicle device can apply for a contract renewal to the center. Immediately before the time limit expires, the center 2 notifies the vehicle device that the time limit is about to expire. If you do not use the vehicle for months, you cannot call the vehicle device from Center 2.
Set a grace period. One month after the expiration, when the connection with the center 2 can be made for the first time, if the contract can be renewed, the service can be continued. For example, expired
If you can't connect after 10 months, your contract won't be renewed.
When the contract is valid, the center 2 is given an ID number to the vehicle device, and within the expiration date, the center 2 can authenticate with the ID number and receive a service.

If an emergency occurs in the vehicle 1 during communication for member management, priority is switched to transmission of emergency information, and the member management process is terminated.

As described above, according to the first embodiment of the present invention, in a system for providing a service with a vehicle device via a wireless line, a member management for managing members using a wireless line is provided. Therefore, member management can be performed without using other communication means such as a telephone.

(Second Embodiment) In a second embodiment of the present invention, in a system for providing services via a wireless line with a vehicle device, means for managing members using a wireless line, An information collection and provision system includes means for collecting information of members using a wireless line and means for providing information to members using a wireless line.

The structure of the member management system according to the second embodiment of the present invention is the same as that of the first embodiment.

The center 2 calls the vehicle 1 except in an emergency and collects various information of the vehicle 1. For example, data of a traveling distance and various sensors is collected, and is used for maintenance of the vehicle 1.

In the center 2, equipment and personnel for information services are prepared, and according to a member's request,
You can send traffic information and leisure information to help drive. The line between the center 2 and the exchange is
Use a different line from the emergency line. The center 2 may be connected to another information service organization via a line to enable direct conversation with the occupant. For example, it may be possible to inquire a tourist information service organization for sightseeing guide of a destination of a drive.

When an emergency situation occurs in the vehicle 1 during communication of information collection or information providing service,
The transmission is switched to the transmission of the emergency information with priority, and the processing of the information providing service is terminated.

As described above, in the second embodiment of the present invention, a system for providing a service to a vehicle device via a wireless line is provided with means for providing information to members using a wireless line. With the configuration, various information can be provided to the member using the vehicle emergency information notification device.

[0026]

As described above, according to the present invention, in a vehicle emergency information reporting system for providing a service to a vehicle device via a wireless line, the member information is managed using a wireless line. Such an effect is obtained that the member management can be performed without using other communication means such as.

Also, in a vehicle emergency information reporting system for providing services via a wireless line with a vehicle device, means for managing members using a wireless line, and means for collecting member information using a wireless line And means for providing information to members using a wireless line, the effect of being able to collect member information and provide information to members using the vehicle emergency information reporting device is provided. can get.

[Brief description of the drawings]

FIG. 1 is a schematic diagram of a member management system according to first and second embodiments of the present invention.

[Explanation of symbols]

 1 Vehicle equipped with vehicle emergency information notification device 2 Center

Continuation of front page (72) Inventor Tatsuyuki Negishi 4-3-1 Tsunashima Higashi, Kohoku-ku, Yokohama-shi, Kanagawa Prefecture Inside Matsushita Communication Industrial Co., Ltd. (72) Inventor Kenji Matsumoto 4--3 Tsunashima Higashi, Kohoku-ku, Yokohama-shi, Kanagawa Prefecture No. 1 Matsushita Communication Industrial Co., Ltd. (72) Inventor Hiroshi Iwamatsu 3-1, Tsunashima Higashi 4-chome, Kohoku-ku, Yokohama, Kanagawa Prefecture In-house Matsushita Communication Industrial Co., Ltd. (72) Inventor Masahiro Onuki 4-chome Toranomon, Minato-ku, Tokyo No.3-9 Daimler-Benz Interservice Telematic Japan Co., Ltd. (72) Inventor Masakatsu Kutani 3-3-9 Toranomon, Minato-ku, Tokyo Daimler-Benz Interservice Telematic Japan Co., Ltd.

Claims (3)

[Claims] 1. A center for providing services such as accident rescue to members via a wireless line and an emergency such as the occurrence of a vehicle accident are detected and emergency information is reported to the center via a wireless line. In the member management method for a vehicle emergency information reporting system including a vehicle device, the center calls the vehicle device using a wireless line, reads member information stored in the vehicle device, and reads the member information from the center. A member management method, wherein information about members is managed by transmitting management data to the vehicle device. 2. A vehicle apparatus for detecting an emergency such as an accident of a vehicle and reporting the emergency information to a center for providing services such as accident rescue via a wireless line, responding to a call from the center. Means for reading member management data in a storage device and transmitting the data to the center, and means for receiving member management data from the center and storing the data in the storage device. . 3. An information system comprising: a center for providing services such as accident rescue to members; and a vehicle device for detecting an emergency such as a vehicle accident and reporting the emergency information to the center via a wireless line. In the collection and provision system, the center, means for calling the vehicle device to collect various data, means for transmitting various data to the vehicle device, and searching for various information in response to a request from the vehicle device Means for providing, the vehicle device,
A means for responding to a call from the center, a means for reading state information data of the vehicle device and transmitting it to the center, and a means for receiving various information from the center and storing it in a storage device. An information collection and provision system characterized by the following.