JPH1116049A - Merchandise exchange ticket issuing pos system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To improve a customer service and to improve the efficiency of the business processing of an operator by providing a work station for performing sales management, inventory management, selling management or operation management and a shop controller for controlling POS terminals, etc. SOLUTION: This system is composed of the shop controller 1 for controlling the entire system inside a shop, the work station 2 for performing the sales management, the inventory management, the selling management and the operation management, etc., a merchandise inventory file 3, a master PLU file 4, a master journal file 21 and the plural POS terminals 5. Then, an arrival date and a quantity are stored for each merchandise in the merchandise inventory file 3 and file maintenance is performed from the work station 2. By the constitution, arrival information for the merchandise without stocks is retrieved, an exchange ticket is issued on a receipt just by confirming the order of a customer and a processing equivalent to normal sales registration is performed.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a PO
More particularly, the present invention relates to a merchandise exchange ticket issuing POS system that prints and issues a voucher on a receipt when an out-of-stock item is ordered.

[0002]

2. Description of the Related Art In a conventional system for issuing a voucher for purchasing a product, for example, in Japanese Unexamined Patent Application Publication No. 2-148375, "customer management system ticketing machine", a member customer displays a list of special price service products on the ticketing machine. Issue a voucher for the product designated for purchase. In addition, in Japanese Unexamined Patent Application Publication No. Hei 2-62661, a "reservation and dispensing device for food and other goods" issued a voucher when a user entered a reservation using a reservation terminal at a large-scale retail store such as a supermarket, and was reserved in a vault. The user receives groceries and the like.

[0003]

A first problem with the above-described conventional voucher issuing apparatus is that when there is no stock of a desired product, it is not connected to an inventory management system, so that a sales opportunity is not obtained. Loss and reduced customer service.

[0004] The second problem is that the receipt / journal printer of the conventional POS system can only print the product name and the amount of money registered for sales.

An object of the present invention is to provide a PLU (Price L).
(Ok Up) Register the quantity of stock in the file, inquire about the arrival date of out-of-stock items, display to the customer, issue a product voucher at the time of ordering, and improve operator's office work and customer service. Issuing PO
It is to provide an S system.

[0006]

According to a first aspect of the present invention, there is provided a merchandise voucher issuing POS system comprising: a PLU file in which a merchandise code, a price, a stock quantity, and a merchandise name of a merchandise to be handled are divided and recorded for each POS terminal; A voucher data file that records the data printed on the voucher when ordering the product,
A print data file that records the print format of the voucher, a setting information file that records the operator, delivery place and issuing store name necessary for printing the voucher, and a journal file that records data sold for each customer When,
A scanner that reads the product code of the product to be ordered, a keyboard for entering the quantity of the product to be ordered, a display that displays the arrival date and quantity of the product when searching for product inventory, and outputs a sales record and voucher for the product Receipt / journal printer, sales registration means for performing product sales processing, inventory search means for searching for the arrival date and quantity of the product, voucher processing means for printing a voucher for the product on the receipt, A POS terminal including a setting unit for setting a print format, and a POS controller for controlling a settlement unit for totalizing data recorded in the voucher data file, and a product on which the arrival date and quantity of each product are recorded An inventory file and a master PLU in which prices, stock quantities, and product names of all products of the POS terminal are recorded.
Sales management, inventory management, sales management by referring to a file, a master journal file in which the totals of the journal files output by the POS terminal are recorded, and the product inventory file, the master PLU file, and the master journal file. Alternatively, it is configured to include a workstation for performing operation management and a store controller for controlling the POS terminal.

[0007] A POS of the second invention issuance of a voucher.
The system according to the first aspect, wherein the master PLU
The inventory number of the file is calculated by the P
It is configured such that the stock quantity corresponding to the product code of the LU file is updated by a periodic search of the store controller.

Further, the PO for issuing a commodity voucher according to the third invention
The S system in the first invention is configured such that the master journal file is backed up by the journal file recorded by the POS terminal by a periodic search of the store controller.

Further, a PO for issuing a commodity voucher according to the fourth invention is provided.
The system according to the first aspect, wherein the commodity inventory file records the arrival date and quantity of all commodities and stores the master PL
The order is placed based on the stock status of the U-file, and the arrival date and quantity of the product are input from the workstation.

[0010] Further, a commodity voucher issuing PO of the fifth invention is provided.
In the first system, the store controller searches the product inventory file with the product code notified when the store control is requested from the POS terminal, and processes the acquired arrival date and quantity. It is configured by handing over to the requester.

Further, a PO for issuing a commodity voucher according to the sixth invention
The S system according to the first or fifth aspect, wherein the inventory search means passes the product code requested to be processed to the store controller and passes an arrival date and a quantity of a search result obtained by searching the product inventory file to a processing request source. It consists of.

Further, a PO for issuing a commodity voucher according to a seventh aspect of the present invention.
In the first aspect of the present invention, the voucher processing means receives the order quantity of the customer from a keyboard when requested to process the voucher, and presses a voucher key for issuing a voucher. Acquire the print format, print the acquired print format on the receipt / journal printer receipt, acquire the handler, delivery place and issuing store name necessary for printing the voucher from the setting information file, and store the acquired data in the receipt The data is printed and added to the print format of the voucher printed on the voucher, and the data printed on the voucher is stored in the voucher data file and returned to the processing request source.

Further, the PO for issuing a commodity voucher according to the eighth invention
The S system according to the first, sixth or seventh aspect, wherein the sales registration means receives a product code of a sales product from a keyboard or a scanner activated by an operator,
The PLU file is searched with the received product code to check the presence or absence of stock, and when there is no stock, the corresponding product code is passed to the stock search means for processing, and the arrival date and quantity of the processing result are displayed on the display. When the customer orders this product, he requests the voucher processing means to print a voucher, subtracts the sales quantity from the corresponding stock number in the PLU file with the sold product code, and sends the sales product to the receipt passed to the customer. And journal printing of transaction records and totaling of amounts, and recording in a journal file.

[0014]

Next, an embodiment of the present invention will be described with reference to the drawings.

FIG. 1 is a block diagram showing a configuration of an embodiment of the present invention. FIG. 2 is a configuration diagram of the POS terminal shown in FIG. FIG. 3 is a flowchart illustrating an example of the operation according to the present embodiment.

In this embodiment, referring to FIG. 1, a store controller 1 for controlling the entire system in a store, a workstation 2 for performing sales management, inventory management, sales management, operation management, etc., and a product inventory file 3, master PLU file 4, master journal file 2
1 and a plurality of POS terminals 5.

The master PLU file 4 stores a product code, a price, a stock quantity, a product name, and the like of all product units of all POS terminals.

The commodity stock file 3 records the arrival date and quantity for each commodity and is file-maintained from the workstation 2.

Referring to FIG. 2, the POS 5 of FIG. 1 includes a setting unit 31, a settlement unit 32, a sales registration unit 33,
POS controller 11 for controlling inventory search means 34, voucher processing means 35, display 12, keyboard 13, scanner 14, PLU file 15
, A voucher data file 16, a print data file 17, a setting information file 18, a journal file 19, and a receipt / journal printer 20.

The PLU file 15 stores the product code, price, stock quantity, product name, etc. of the product handled for each POS terminal. These items are regularly searched by the store controller 1 and are stored in the master PLU file 4. Updated to the corresponding item.

The voucher ticket data file 16 records the data printed on the voucher at the time of ordering,
The store is periodically searched for and passed to the store controller 1, and the store operator checks it from the workstation 2 and uses it to determine an additional order based on the change in stock status.

The print data file 17 records the print format of the voucher. The setting information file 18
The handler, delivery place, issuing store name, and the like necessary for printing the voucher are recorded and registered in advance by the setting means 31.

The journal file 19 records sales data for each customer.

The master journal file 21 is obtained by periodically searching the journal file 19 from the store controller 1 and totaling and recording it.

Next, the operation of this embodiment will be described with reference to FIGS.
This will be described with reference to FIG.

The store controller 1 includes an inventory search means 34
Then, the product inventory file 3 is searched with the product code notified and notified, and the obtained arrival date and quantity are passed to the process requester (steps 30 and 31).

The inventory search means 34 requests the processing from the sales registration means 33, passes the notified product code to the store controller 1 and requests the processing, and when the processing result is obtained, the receiving date and quantity of the processing result are sent to the processing request source. (Step 2
0, step 21).

The voucher processing means 35 includes a sales registration means 33
, The customer enters the order quantity from the keyboard 13 and presses a voucher key for issuing a voucher (steps 40 and 41).

The print format of the voucher is acquired from the print data file 17 and the receipt / journal printer 2
0 on the receipt (step 42, step 4
3).

The operator, the delivery place, the issuing store name, and the like necessary for printing the voucher are acquired from the setting information file 18, and the acquired data is printed and added to the voucher print format printed on the receipt (step 44). , Step 4
5). The data printed on the voucher is stored in the voucher data file and the process returns to the processing request source (step 46).

The sales registration means 33 is activated by the operator and receives a product code from the keyboard 13 or the scanner 14. As for the product code, the customer brings a product card provided at the sales floor, or requests the POS terminal operator to purchase the product card with a verbal product name. If the name of the product is verbal, the operator refers to the product code from a catalog or the like and acquires and inputs the product code (step 1).

PLU file 1 with the received product code
5 is searched to confirm the presence or absence of stock. If there is no stock, step 4 is performed. If there is stock, processing of step 8 is performed (steps 2 and 3).

A process is requested to the inventory search means 34 to obtain the arrival date and quantity of the corresponding product code, and when the processing result is obtained, the process of step 5 is performed (step 4).

The acquired arrival date and quantity are displayed on the display 12.
And inquires of the customer whether or not to place an order. If an order is to be made, a request is made to the voucher processing means 35 for a printing process of the voucher.

The PLU file 15 is searched with the product code purchased by the customer, the purchase quantity is subtracted from the stock quantity corresponding to the product code, and the printed sales product, the journal print of the transaction record, and the totalization of the amount are printed on the receipt passed to the customer. And record it in the journal file 19 (step 8).

If there is another product to be purchased by the customer, the process of step 1 is performed to continue the sales registration process, and when the sales registration process of all the products is completed, the total amount is printed and the transaction record is printed on the receipt given to the customer. The total amount is printed in the journal and the total amount is recorded in the journal file 19, the processing is completed, and the receipt and the printed voucher are handed to the customer.

The settlement means 32 reads the voucher ticket data file 16 when activated by the operator, counts the daily total, weekly total, monthly total, period total, annual total, etc., and stores the total in the total storage area of the voucher voucher data file 16. Record.

[0038]

As described above, according to the present invention,
You can search for stock information for products that are out of stock, issue vouchers on receipts just by confirming customer orders, and perform the same processing as regular sales registration, improving customer service and efficiency of operator work. This has the effect of making it possible to achieve the desired effect.

[Brief description of the drawings]

FIG. 1 is a block diagram showing an overall configuration of an embodiment of the present invention.

FIG. 2 is a block diagram illustrating a configuration of a POS terminal according to the present embodiment.

FIG. 3 is a flowchart illustrating an example of an operation according to the present embodiment.

[Explanation of symbols]

 REFERENCE SIGNS LIST 1 store controller 2 workstation 3 commodity inventory file 4 master PLU file 5 POS terminal 11 POS controller 12 display 13 keyboard 14 scanner 15 PLU file 16 voucher data file 17 print data file 18 setting information file 19 journal file 20 receipt / journal printer 21 master journal file 31 setting means 32 settlement means 33 sales registration means 34 inventory search means 35 voucher processing means

Claims (8)

[Claims] 1. A commodity voucher issuing POS system for issuing a voucher on a receipt passed to a customer when ordering an out-of-stock product at the time of sales processing of the product at a POS terminal. , A PLU file in which the stock quantity and the product name are divided and recorded for each POS terminal, a voucher ticket data file in which data printed on a voucher is recorded when a product is ordered, and a print format of the voucher are recorded. A print data file, a setting information file that records the operator, delivery place and issuing store name necessary for printing vouchers, a journal file that records data sold for each customer, and a product code of the product ordered Scanner to read, keyboard to enter the quantity of the product to be ordered, arrival date and number of the relevant product when searching for product inventory , A receipt / journal printer that outputs the sales record of the product and a voucher, a sales registration unit that performs sales processing of the product, an inventory search unit that searches for the arrival date and quantity of the product, and a product exchange A POS controller comprising: a voucher processing unit for printing a voucher on a receipt; a setting unit for setting a print format of the voucher; and a POS controller for controlling a settlement unit for totalizing data recorded in the voucher data file. A terminal, a product inventory file in which the arrival date and quantity of each product are recorded, a master PLU file in which prices, stock quantities, and product names of all the products of the POS terminal are recorded; and the journal output by the POS terminal. A master journal file in which all the totals of the files are recorded, the product inventory file and the master PLU file. The reference to sales management and a master journal file, inventory management, vouchers issued POS system, characterized in that it comprises a workstation to perform the sales management or operational management, and the store controller for controlling the POS terminal, the and. 2. The stock quantity of the master PLU file is:
The POS system according to claim 1, wherein the stock number corresponding to the product code of the PLU file updated by the POS terminal is updated by a periodic search of the store controller. 3. The commodity voucher issuing P according to claim 1, wherein the journal file recorded by the POS terminal is backed up in the master journal file by a periodic search of the store controller.
OS system. 4. The commodity inventory file records the arrival date and quantity of all the commodities, orders the commodity from the stock status of the master PLU file, and receives the arrival date and quantity of the corresponding commodity from the workstation. The POS system for issuing a commodity voucher according to claim 1, wherein: 5. The store controller searches the product inventory file with a product code notified when a search process for a product is requested from the POS terminal, and passes the obtained arrival date and quantity to a processing request source. 2. The method according to claim 1, wherein
POS system for issuing a commodity voucher as described. 6. The process according to claim 1, wherein the inventory search means transfers the product code requested to be processed to the store controller, and delivers the arrival date and quantity of the search result obtained by searching the product inventory file to a processing request source. A POS system for issuing a commodity voucher according to item 1 or 5. 7. The voucher processing means receives a customer's order quantity from a keyboard when requested to process and obtains a voucher print format from the print data file by pressing a voucher key for issuing vouchers. The acquired print format was printed on the receipt of the receipt / journal printer, the operator, delivery place and issuing store name required for printing the voucher were acquired from the setting information file, and the acquired data was printed on the receipt. 2. The commodity voucher issuing POS system according to claim 1, further comprising printing the voucher in a printing format and storing the data printed on the voucher in the voucher data file and returning to a processing request source. 8. The sales registration means receives a product code of a sales product started by an operator from a keyboard or a scanner, and receives the product code with the received product code.
The U file is searched to check for the presence or absence of the stock, and when there is no stock, the corresponding product code is passed to the above-mentioned stock search means and processing is requested. When placing an order, request the voucher processing means to print a voucher, subtract the sales quantity from the corresponding stock quantity in the PLU file with the sold product code, print the sales product on the receipt passed to the customer, and record the transaction record. 8. A commodity voucher issuing POS system according to claim 1, wherein journal printing and totalizing of amounts are performed and recorded in a journal file.