JPH11122386A - Information service system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an information service system in which a troublesome operation by the user such as collation of a password is avoided and the secure and sure information provision service is conducted. SOLUTION: Caller telephone number information detected by a detection means 1 that detects caller telephone number information connecting to a line network control circuit 4 to control line connection to a telephone line is compared with a registration telephone number stored in a storage means 2 storing registered telephone number information and only when it is confirmed that they are identical to each other, the information provision service is started.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an information service apparatus connected to a telephone line to provide a voice information service, a facsimile information service, an order receiving service, a reservation service, and the like.

[0002]

2. Description of the Related Art FIG. 3 shows a hardware block diagram of a conventional information service apparatus for providing a voice / facsimile information service.

As shown in FIG. 3, a conventional information service apparatus includes a ringer detecting section 3 for detecting a ringer (ringer), a line network control circuit 4 for controlling line connection to a telephone line, and Is connected to the telephone line.

An A / D / D / A unit 5 for mutually converting an analog signal for a telephone line and a voice digital signal of an information service device, and a digital signal of facsimile data And a MODEM unit 6 for mutually converting between a telephone line analog signal and a signal transmitted when the user selects service contents or transmitted when the user records on the information service device. A PB transceiver unit 7 for receiving a signal is connected.

A / D / D / A unit 5 and MODE
The M unit 6 is connected to a voice / facsimile information memory unit 8 in which information to be provided is stored.

The CPU 9 for controlling all the information service devices includes a ringer detector 3, a network controller 4, a PB transceiver 7, and a voice / voice controller.
A facsimile information memory unit 8, a security code storage memory unit 11 for storing a security code registered in advance, and an external interface for appropriately connecting an external personal computer or the like 12 to a voice and facsimile information service device. The configuration is such that the unit 10 is connected.

With this configuration, the conventional information service apparatus, when providing information service to a telephone call from a user, dials the personal identification number to the user after receiving the telephone call from the user once. Then, it is determined whether or not the information providing service is to be performed by collating with the password stored in the password storing memory unit 11 in advance.

[0008]

However, such a conventional information service apparatus is cumbersome because a user has to dial a password every time when the user wants to receive an information service by the apparatus. In addition, the time required for dialing the personal identification number and checking the personal identification number becomes longer, which is uneconomical for the user.

[0009] On the other hand, if the password is simplified for the convenience of the user, the password is easily broken, and the password is used by an operation from a sender other than the member who originally contracts. There was a problem that hindered the operation of the information provision service through the telephone line.

[0010] Further, in order to create a communication report on the use status of the information service using the information service device, for example, the number of calls, the call time, the originating area, etc., and to compile the customer's communication fee, information fee, etc. However, since there is no other way but to record the voice and sound, the operation is cumbersome and unreliable.

SUMMARY OF THE INVENTION The present invention has been made to solve the above problems, and has as its object to provide an information service apparatus capable of providing a safe and reliable information provision service while eliminating troublesome operations of a user. It is.

[0012]

SUMMARY OF THE INVENTION An information service apparatus according to the present invention controls a connection to a telephone line by detecting means for detecting caller telephone number information, storage means for storing registered telephone number information. A network control circuit for comparing the outgoing telephone number information detected by the detecting means with the registered telephone number information stored in the storage means, and Only when the telephone number information matches, the line network control circuit connects the telephone line with the caller to provide information.

[0013] Thus, it is possible to determine whether or not communication is from a contractor without using a password, and to provide an information providing service only to a telephone line to which the contract is made.

Further, the storage means of the voice and facsimile information service apparatus of the present invention has a storage function of storing the calling telephone number information of a caller who has received a call, and a reading function of reading out the stored calling telephone number information as needed. It is preferable to have

[0015] By doing so, the outgoing telephone number information of the incoming call can be stored in the memory, and the use status of the information providing service can be summed up using the outgoing telephone number information later. It is possible to easily manage and use customer data and incoming data, such as sending and soliciting to non-contractors.

[0016]

BEST MODE FOR CARRYING OUT THE INVENTION

(First Embodiment) Hereinafter, an information service apparatus according to a first embodiment of the present invention will be described with reference to the drawings.

FIG. 1 is a hardware block diagram when the information service device according to the first embodiment of the present invention is used as a voice and facsimile information service device.

The information service apparatus according to the first embodiment of the present invention shown in FIG. 1 includes a detecting means 1 for detecting the telephone number information of a caller, a ringer detecting section for detecting a ringer (ringer). 3 and a network control circuit 4 for controlling the line connection with the telephone line are connected to the telephone line.

The line network control circuit 4 has an A / D / D / A unit 5 for mutually converting an analog signal for a telephone line and a voice digital signal of an information service device, and a digital signal for facsimile data. And a MODEM unit 6 for mutually converting between a telephone line analog signal and a signal transmitted by a user when selecting a service content or a signal transmitted by a user when recording on the device. A PB transceiver unit 7 for receiving is connected.

A / D / D / A unit 5 and MODE
The M unit 6 is connected to a voice / facsimile information memory unit 8 in which information to be provided is stored.

Further, the CPU 9 for controlling all the information service devices includes a ringer detector 3, a line network control circuit 4, a PB transceiver 7, and a voice / voice controller.
The facsimile information memory unit 8, the storage unit 2 for storing registered telephone number information, and the external interface unit 10 for appropriately connecting an external personal computer or the like 12 to the information service device are connected. I have.

Here, the calling telephone number information of the caller is N
TT is information provided to a receiver together with a ringer by a caller number information providing service that has been put into practical use since 1997, or the like.

The registered telephone number information is telephone number information of an information receiver registered in advance as a customer who is provided with voice and facsimile information by the information service apparatus according to the first embodiment of the present invention. It is.

Next, the operation of the information service apparatus according to the first embodiment of the present invention will be specifically described with reference to the flowchart shown in FIG.

First, when a call (call) is received from a user, the detecting means 1 detects the telephone number of the user, that is, outgoing telephone number information (S1).

If no outgoing telephone number information is detected in the process S1 (No in S1), the process is terminated without connecting the telephone line.

When the outgoing telephone number information is detected in the process S1 (Yes in S1), the detected outgoing telephone number information is sent to the CPU section 9.

Next, the CPU section 9 transmits the outgoing telephone number information detected in the processing S1 and the telephone number of the contractor who is a service target of the present apparatus stored in the storage means 2 in advance, ie, the registered telephone number. Check with the information (S2).

As a result of the comparison in step S2, the storage unit 2
If there is no registered telephone number information that matches the outgoing telephone number information detected in process S1 (S2 is N
o), it is determined that the call is from a person other than the contractor, and the process ends without connecting the telephone line.

On the other hand, in step S2, if there is registered telephone number information in the storage means 2 that matches the outgoing telephone number information detected in step S1 (Yes in S2)
s) Wait for a detection signal of arrival of a ringer signal from the ringer detector 3 (S3).

If the ringer signal cannot be detected by the ringer detecting section 3 (No in S3), the process ends without connecting the telephone line.

On the other hand, when the ringer signal is detected in the process S3 (S3: Yes), the CPU 9 sends a signal for connecting the telephone line to the network control circuit 4 so as to be in a communication state (S4). .

Thereafter, a CPU section 9, a voice / facsimile information memory section 8, an A / D / D / A section 5, a MODEM
The voice and facsimile information providing service is started by the unit 6, the PB transceiver unit 7 and the like (S5).

When the provision of the information required by the user is completed, the CPU unit 9 sends a signal for disconnecting the connection to the telephone line to the network control circuit 4 and the call is terminated.

Thus, a series of operations of the information service device according to the first embodiment of the present invention is completed.

As described above, the information service apparatus according to the first embodiment of the present invention includes the calling telephone number information detected by the detecting means for detecting the telephone number of the caller and the contract information stored in the storing means. With the registered telephone number information of the
Only when the two telephone number information match, the telephone line with the caller is connected to provide the information, so it is registered as a person who receives the service without using the conventionally used identification means such as a password. It is possible to determine whether or not the call is from a calling user, and it is possible to provide an information providing service only to a telephone line to which a contract is made.

[0037] This eliminates the need for the user to perform the operation of dialing in the personal identification number or the like, which can be troublesome for the user, and eliminates the need for a telephone line usage fee at the time of personal identification number verification. In addition, an information provision service to an uncontracted telephone line can be reliably prevented.

(Second Embodiment) Next, a second embodiment of the present invention will be described.
The information service device according to the embodiment will be described.

The information service apparatus according to the second embodiment of the present invention has a feature in the function of the storage means 2.

The storage means 2 of the information service apparatus according to the second embodiment of the present invention has a function of storing the registered telephone number information of the registered contractor and a calling telephone number detecting section. It has a storage function of sequentially storing the outgoing telephone number information detected in 1 and a reading function of reading out the stored outgoing telephone number information as needed.

Hereinafter, the operation of the information service device according to the second embodiment of the present invention will be described with reference to FIGS.

When a telephone call (call) is received from the user, the detection means 1 detects the outgoing telephone number information (S1), but when the outgoing telephone number information is detected (S1).
1 is Yes), the detected telephone number is stored in the outgoing telephone number storage area (not shown) via the CPU 9 by the storage function of the storage means 2 (S6).

The stored calling telephone number information is read out from the external interface unit 10 via the CPU unit 9 again by the readout function of the storage unit 2 by a terminal device such as a personal computer 12 connected to the outside. is there.

With this configuration, it is possible to ascertain the individual usage status such as the number of calls and the duration of each call for each subscriber, and to determine the usage status such as the area where the subscriber who received the information provided by this apparatus lives. Information can be easily managed.

As a result, in the information service apparatus according to the second embodiment of the present invention, management of use data, creation of a communication report, or totalization of the use status of information providing services such as communication charges and information charges of customers. In addition, it is possible to easily manage customer data for transmitting, soliciting, and the like to non-subscribers.

The case where the information service apparatus of the present invention is used as a voice and facsimile information service apparatus has been described above. However, the present invention is not limited to this. Such as a reservation service for reserving a ticket such as a ticket or a concert, etc., when a customer desires to provide information using a telephone line, the information can be used for an information service device that provides desired information through the telephone line. .

[0047]

As described above, the information service apparatus of the present invention eliminates the need for the user to dial in a password or the like, thereby eliminating the troublesome operation, and is simpler than the method using the password. Secure information can be provided. Therefore, in the information providing service using the telephone line, an information service with higher confidentiality can be realized.

Also, by having a storage function of storing the outgoing telephone number information of the incoming call in the storage means and a reading function of reading out the stored information, the use status of the information providing service can be counted and the unsubscribed person can be counted. It is possible to easily manage and use customer data and incoming data, such as sending and soliciting calls.

[Brief description of the drawings]

FIG. 1 is a hardware block diagram showing a configuration of an information service device according to a first embodiment of the present invention.

FIG. 2 is an operation flowchart showing an operation of the information service device according to the first embodiment of the present invention;

FIG. 3 is a hardware block diagram showing a configuration of a conventional information service device.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Detection means 2 Storage means 4 Network control circuit

Claims (2)

[Claims] 1. A system comprising: detecting means for detecting calling telephone number information of a caller; storing means for storing registered telephone number information; and a network control circuit for controlling connection to a telephone line. The outgoing telephone number information detected by the means,
The registered telephone number information stored in the storage unit is compared with the registered telephone number information, and only when the outgoing telephone number information and the registered telephone number information match, the telephone network with the caller is transmitted by the line network control circuit. An information service device for providing information by connecting. 2. The method according to claim 1, wherein the storing means has a storing function of storing the calling telephone number information of the caller who has received the call, and a reading function of reading out the stored calling telephone number information as needed. The information service device according to claim 1.