JPH1097576A - Logistics system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide the logistics system which can sufficiently improve service quality (ensuring of proper timing and certaintity) from the point of view of original service industries. SOLUTION: This logistics system which is equipped with a delivery center 1 connected to a user 7 through a telephone line 2 and to a delivery vehicle 5 through a mobile communication line 4 and loads the delivery vehicle 6 with a delivered body 6 at a delivery request from the user 7 as a delivery request source through the telephone line 2 and delivers the body 6 by the delivery vehicle 5 after confirming a user 7 as a delivery destination through the telephone line 2 uses the telephone number or FAX number of the users 7 as a key word for identifying the user 7, thereby determining the address of the user 7 and the position on a map from the key word on one-to-one basis. Thus, the address of the user 7 and the position on the map can be determined from the key word on one-to-one basis, so direction transaction of business such as delivery is facilitated to sufficiently improve the service quality.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a logistics system for delivering registered mail, parcels, parcel delivery service, and the like. Logistics system to be performed.

In business, while minimizing waiting time,
In addition to eliminating the possibility of non-delivery due to absence, time loss due to re-delivery, and energy loss required for delivery, the present invention is effective for delivery when time designation is indispensable.

[0003] Further, a business using an address and a map database using a telephone number or a fax number as a keyword. It can be used for home delivery, post office, telegram, utility bill collection, co-op collection and delivery, and general transportation.

[0004]

2. Description of the Related Art In a conventional example of registered mail, parcel, courier system, so-called logistics system for an individual or a corporation, information exchange between a delivery company and a user is one-way information exchange of only the flow of luggage. , Bidirectional information
Very few cases of (flow of goods) are carried out efficiently after confirmation of both sides, and it is only slightly observed when applying for purchase of goods at the co-op and specifying the delivery time.

[0005] As a result, in the conventional logistics system, it is impossible to save the time and energy required for dispatching the vehicle and the time required for the receiving user.

[0006] In addition, for a delivery plan (scheduling) and instructions, a database is set in which individual names and addresses are set. Therefore, the use range is limited, and in this respect, it is not efficient. .

[0007] On the other hand, as for vehicle allocation management, current location management by radio or GPS is known for taxis and trucking, but a system that is personalized and can be used in all types of industries has not been found at present. Absent.

[0008]

In the prior art, the information and the flow of goods required for collection and delivery of registered mail, parcels, courier service, etc., are transmitted to an individual or corporate user who uses them and a business operator (post Ministry, courier service, etc.)
There was a problem in terms of time loss associated with collection and delivery, and energy loss of vehicles during collection and delivery.

An object of the present invention is to sufficiently address the above-mentioned problems of the prior art, and to obtain a sufficient improvement in service quality (secure timeliness and certainty) from the viewpoint of the original service industry. The purpose of the present invention is to provide a logistics system.

[0010]

The object of the present invention is to provide a telephone number or an F number as a keyword (ID No.) for user identification necessary for forming an information network between a user and a trader.
This is achieved by employing the AX number. That is,
As a result, it is possible to strictly determine an individual or a corporation as a user, and it is also possible to determine a position on a map with one-to-one correspondence of addresses, so that a keyword matching the purpose of the present invention can be obtained. is there.

Further, the present invention can be configured as follows. A dedicated terminal is installed on the user side via a telephone or FAX and modem, and various information is input and output.
Check the contents and send a confirmation signature. In this case, the dedicated terminal may be a personal computer, a telephone capable of inputting characters, or a facsimile.

In order to construct a network, a distribution center is installed in a distribution company (including a post office), and this center is connected to a public telephone line such as NTT, so that a nationwide telephone line network is used as it is. In addition, each delivery vehicle and the delivery center form a network using wireless, satellite communication, or a general telephone line network. For payment of fees and the like, a general card system is used, and a method is used in which a connection is made between each financial institution and a distribution center, and normal processing is performed between these.

The distribution center employs a method of constructing a database using a telephone number or a FAX number as an index, and scheduling the vehicle allocation based on collection and delivery information.

The collection and delivery vehicle performs a collection and delivery operation in accordance with a scheduling instruction from a delivery center, thereby abolishing the conventional agency system, improving the service quality, eliminating the slips, and forming an electronic logistics system. .

On the premise of the above, the following operation is performed. The shipping request source user inputs a destination, contents, a destination telephone number, an address, an amount (in the case of registered mail) as information at the time of shipping, and also inputs designation of a shipping date and time. From the delivery center, the information is transmitted, the date and time when the collection is possible is received, the fee is received, and the answer for confirming the collection date and time is transmitted.

The delivery destination user receives, as information at the time of reception, a sender, contents, reception of delivery possible date and time, an answer transmission of confirmation of reception possible date and time, and an answer signal of content confirmation at the time of reception.
Send each one. The delivery center executes receiving and sending of collection and delivery information, scheduling of delivery, sending and receiving of delivery and delivery dates, instructions to delivery vehicles, reception of answering messages for collection and delivery confirmation, sending and receiving of rate information, and sending and receiving of rate information to and from financial institutions.

Delivery vehicles receive collection information (map information, date and time, contents of collection, etc.), transmit collected information, receive delivery information, deliver, receive charges (in the case of bank withdrawal, send and receive information with the bank), etc. Outgoing. At this time, the terminal to be mounted on the delivery vehicle is a wireless terminal, but may be a general-purpose terminal.

[0018]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Hereinafter, a logistics system according to the present invention will be described in detail with reference to the illustrated embodiments. FIG. 1 is an overall configuration diagram of an embodiment of a logistics system according to the present invention.
Is a distribution center (for example, a post office), 2 is a telephone line, 3 is a control center, 4 is a mobile communication line, 5 is a delivery vehicle, 6 is a delivery, and 7 users.

The delivery center 1 controls collection and delivery information, prepares a delivery schedule, instructs delivery and delivery to delivery vehicles, calculates charges, processes payment information, and performs collection and delivery confirmation processing. The telephone line 2 is, for example, a normal telephone subscriber line, which processes logistics system information using the telephone number or FAX number of the user 7 as a keyword, and collects and confirms information from the user 7 and the delivery vehicle 5. Process.

The control center 3 controls the telephone line 2. The mobile communication line 4 is a wireless communication line or a space communication line, by which information is transmitted between the delivery vehicle 5 and the delivery center 1.

The delivery vehicle 5 is a vehicle for transporting luggage such as a truck, and is used for collecting and delivering the delivery 6 according to a command from the delivery center 1. And is connected to the distribution center 1 via the mobile communication line 4.

The delivery 6 is an article, such as registered mail or a parcel, which needs to be confirmed by the user 7 as the delivery destination, which is collected from the user 7 as the delivery requester, and brought to the delivery center 1. Some have been The user 7 includes not only individuals but also corporations, and may be an item distribution request source or a destination according to circumstances.

FIG. 2A shows a device installed in a user 7, comprising a personal terminal 8 for information processing and a modem 9,
The telephone (or FAX) 10 and the telephone line 2 can access the distribution center 1 via the control center 3 or directly, and can transmit and receive information relating to the distribution of articles.

FIG. 2 (b) shows a device installed in the delivery vehicle 5, which is the same as the device provided with the personal information terminal 8 for information processing, but further comprises a radio device 11 and an antenna 12. Thus, the distribution center 1 is configured to be accessed via the mobile communication line 4. In this embodiment, the personal terminal 8 can be connected to a telephone line to access the distribution center 1 in case of a poor radio wave transmission situation.

Next, the operation of the logistics system according to this embodiment will be described with reference to the control flow of FIG. In the control flow of FIG. 3, (A) is a sending flow, which is a process started by a user who has requested delivery of an article. Next, (B) is a receiving flow, which is a process started by the delivery center 1 after receiving a delivery request for an article.

In any of the flows (A) and (B), the delivery center 1 and the user 7 alternately transmit and receive information, and exchange information necessary for collection and delivery of the delivery 6. The important point here is, as is clear from these flows, that the telephone number or FAX number of each user is used here as a keyword (ID No.) for user identification. It is in the point which was made. That is,
The user 7 who has requested the delivery of the goods inputs his / her telephone number or FAX number, and also inputs his / her telephone number or FAX number of the user 7 of the delivery destination. ID No.).

Thereafter, the delivery center 1 identifies the user by using the keyword (ID No.) consisting of the telephone number or the FAX number, and performs processing necessary for collection and delivery of the delivery 6.

In the sending flow (A) shown in FIG. 3, first, the user who has requested the delivery of the goods inputs his / her telephone number or FAX number together with his / her name and address. Enter the FAX number, name, address, and the contents of the package (e.g., the amount of money in the case of registered mail), enter the user's collection date and time (time zone), and wait for the answer from the delivery center 1. Upon return, a narrower time zone is entered and used as a confirmation answer.

Next, the receiving flow of FIG.
The delivery process is performed according to (B), and a direct transaction between the user and the delivery company can be obtained. And like this,
By realizing a direct transaction between the user and the delivery company using the telephone number or FAX number of each user as a keyword (ID No.) for user identification, the service quality can be improved.

That is, by using a telephone number or a FAX number as a keyword (ID No.) for user identification, the delivery company can make a one-to-one correspondence between a telephone number (FAX number) and an address (map).
A response can be obtained, and as a result, collection and delivery are facilitated, so that service quality can be improved. In this case, the delivery company has a one-to-one correspondence between telephone numbers (FAX numbers) and addresses (maps).
It is a necessary condition to have a corresponding database.

[0031]

According to the present invention, the collection and delivery business, which could only be performed indirectly in the past, can be directly performed between the user and the business operator. Therefore, the following effects can be obtained. Can be 1) Intermediary agency work can be omitted, resulting in significant labor savings. 2) Since timely collection and delivery can be obtained, service quality can be improved and time loss given to both users and businesses can be suppressed. In addition, collection and delivery can be reliably achieved because of direct transactions.

3) Since collection and delivery can be completely scheduled, the consumption of energy resources required for collection and delivery can be suppressed, and optimal logistics can be realized.

4) Electronic commerce (EC) can be realized by electronic charge processing. 5) Intermediate warehouse (buffer) to enable planned pickup and delivery
It is also possible to directly collect and deliver without passing through the collection and delivery center (only collection and delivery information can be concentrated in the control center, but physical luggage and others can also be non-passed), improving space efficiency, improving time efficiency, etc. be able to.

[Brief description of the drawings]

FIG. 1 is an explanatory diagram of an information network in one embodiment of a logistics system according to the present invention.

FIG. 2 is a block diagram showing an example of an information input / output terminal device used in an embodiment of the present invention.

FIG. 3 is an explanatory diagram showing a processing flow for explaining the operation of the embodiment of the present invention;

[Explanation of symbols]

 1 Delivery Center 2 Telephone Line 3 Control Center 4 Mobile Communication Line 5 Delivery Vehicle 6 Delivery 7 User

Claims (4)

[Claims] 1. A logistic system having an information network based on a telephone line and collecting and delivering goods based on a request from a user, wherein a user's telephone number or FAX number is used as a keyword for user identification. A logistics system characterized in that a user's address is obtained on a one-to-one basis from a user. 2. The logistics system according to claim 1, wherein a financial institution is interposed in the information network based on the telephone line, and the collection and delivery fee is digitized. 3. The invention according to claim 1, further comprising: a delivery center for creating a dispatch plan based on pickup information from a user; and a delivery vehicle to which the delivery plan is transmitted in real time, whereby optimization of the pickup operation can be obtained. A logistics system characterized by being configured as described above. 4. The logistics system according to claim 1, further comprising a database capable of searching for at least one of an address and a map of the user from the keyword.