JPH1049759A - Automatic ordering system for restaurant - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an automatic ordering system for a restaurant in which an order receiving task for receiving an order from a user can be omitted, and labor costs can be reduced. SOLUTION: An automatic ordering system 10 for a restaurant is composed of a printer 1 provided at a kitchen 11, personal computer 2 of a front 12 connected with this, and terminal input device groups 3... connected with this and arranged on each table which are provided with menu selection button switches (a), (b)... corresponding to each menu one by one. One series of ordering operations of selecting an article to be ordered from the menu selection button switches (a), (b),... described on the terminal inputting device 3(an identification signal S1) and finally pressing a transmission button switch (z) are operated, and then an ordered menu and the number of orders are transmitted with the identification signal S1 as ordered data D1. A personal computer 2 records the ordered data D1 in a storage device for each table, transmits the ordered data D1 to the printer 1 at the kitchen 11, and the printer 1 prints out the ordered data as the order slip of the table(identification signal S1).

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an automatic ordering system for a restaurant, and more particularly to an automatic ordering system for a restaurant that can be used in a karaoke box store, a restaurant, a pub, and the like. More specifically, the menu itself is an order terminal device. The present invention relates to a restaurant automatic ordering system.

[0002]

2. Description of the Related Art In an order receiving system from a visitor at a general restaurant such as a restaurant or a pub, a waiter or waitress goes to a table one by one, and a customer decides a dish while watching a menu and conveys the dish. Is recorded on an order form (item list) or a portable order receiving device similar to a calculator. Finally, the order and its quantity are read back and confirmed, and then the order form (printed out in the case of a portable order device) is sent to the kitchen. Papers).

[0003] In a karaoke box, a user who is guided to each private room enjoys karaoke, while at the same time, ordering food and drinks at the front desk through the intercom while watching the menu, and a receptionist contacts the kitchen. It is a target.

[0004]

[Problem to be Solved by the Invention] Cost reduction of restaurants is an important theme of management, but in recent years the ratio of personnel expenses to sales is high, and the current situation is that profits are being squeezed. It is not easy to secure employees, including part-time workers.

[0005] The time and labor required for receiving orders from customers in the work of waiters and waitresses at restaurants are too large to ignore.

[0006] Also, from the viewpoint of the customer, there are many cases where it is difficult to come to receive an order during busy times, and when an additional order is made, complaints about the customer service are further increased.

[0007] In addition, there are not a few order troubles such as an ordered dish not coming or an ordered item being different.

[0008] Furthermore, there is no danger of accounting errors and employee fraud.

[0009] Therefore, if the time for receiving orders from customers and for accounting management can be omitted, waiters and waitresses can carry out cooking and clearing work, saving labor and realizing the business of restaurants with a small number of people. Will be done.

[0010] On the other hand, in a karaoke box, ordering a dish using the intercom involves interruption of the performance, and there is a high possibility of misunderstanding.

Therefore, the invention according to claims 1 and 2 of the present invention is an automatic ordering system for a restaurant, which can save the trouble of receiving an order, can manage order sales without error, and can perform a speedy ordering service. The purpose is to provide.

[0012]

To achieve the above object, (1) The invention according to claim 1 of the present invention is directed to a printer installed in a kitchen and a front personal computer connected to the printer. And a group of terminal input devices having menu selection button switches each corresponding to an individual menu connected to the personal computer and arranged on a seat assigned to each visitor. The order menu and the number of orders are sent to the personal computer together with the terminal input device identification signal by a series of operations of selecting the menu selection button switch of each menu described on the terminal input device on the seat and finally pressing the send button switch. The personal computer sends it as order data, and the personal computer records the order data in the storage device for each seat. The order data is sent to a kitchen printer, and the printer prints out the order data as an order slip for the seat.

(2) From the viewpoint of order confirmation, in particular, the invention according to claim 2 of the present invention is characterized in that the terminal input device is composed of two or three connected panels having two facing pages, and one panel. 2. An automatic ordering system for a restaurant according to claim 1, wherein a liquid crystal display device is incorporated in the device, and the menu type terminal input device displays at least an order menu and the number thereof.

According to the second aspect of the present invention, when placing an order, the user (customer) confirms the name of the order, the number of orders, and the total amount by looking at the display panel and presses the send button switch. Erroneous operation and misunderstanding can be prevented.

Further, since the menu itself is a terminal input device and a selection button switch corresponding to one-to-one correspondence is arranged for each item of the menu, a plurality of customers can select the menu at the same time and select the selection button individually. The switch can be pressed.

In addition, a daily menu, a recommended menu, and other service information can be displayed on the liquid crystal display device, which contributes to improving the service.

According to the first or second aspect of the present invention, the "push button" or "ash tray change button" is installed on the selection button switch so that the information is immediately transmitted to the front, so that quick service is provided. Can be provided.

Further, it can be used as management accumulated data, such as sales management for each order menu by a personal computer.

Here, in the restaurant automatic ordering system of the present invention, the user can easily order a menu, so that the number of items to be ordered in one use is increased by one or two items compared to the conventional one, and the frequency of additional orders is increased. Is expected to be higher.

The "connection" for connecting each terminal input device to the personal computer can be applied by wire or wireless, and includes both.

The selection button switch may be provided with other convenient buttons for accounting. For example, if a "split button" or "calculator calculation button" is provided, it is possible to grasp the amount of money on the customer side in the case of a large number of people. Is facilitated, which contributes to service improvement.

[0022]

Embodiments of the present invention will be described in detail with reference to the drawings.

FIG. 1 is a system configuration diagram showing an embodiment of a restaurant automatic ordering system according to claim 1 of the present invention, and FIG. 2 is a spread of a menu type terminal input device according to claim 2 of the present invention. It is a figure showing the appearance of.

In FIG. 1, a restaurant automatic ordering system 10 comprises a printer 1 installed in a kitchen 11, a personal computer 2 at a front 12 connected to the printer 1, and a personal computer 2 (monitor display 6, The menu selection button switches a, b, c,... Corresponding to the individual menus arranged on the seats assigned to each visitor and connected to the printer 7 (including a multiplying and issuing printer). , And a terminal input device group (3, 4, 5... N) having the following.
The order menu and the number of orders are determined by a series of operations of selecting an order item from the menu selection button switches a, b, c... Of each menu described in the above and finally pressing the transmission button switch z. Along with S1, the order data D1 is sent to the personal computer 2 as order data D1, and the personal computer 2 records the order data D1 in a storage device (built-in memory or an external storage device) for each seat and also sends the order data D1 to the printer 1 of the kitchen 11.
1 and the printer 1 prints out the order data as an order slip for the seat (identification number S1).

1 is a connector unit, and each terminal input device 3, 4,... N transmits order data D1, D2,. .

Reference numeral 18 denotes a host unit.
It serves as a relay for data transmission between the terminal input device group and the printer 1 in the kitchen and the personal computer 2.

Reference numeral 19 denotes an uninterruptible power supply, AC100
Supplied from commercial power supply.

As described above, the first feature of the present invention is that the order receiving operation from a customer at a restaurant is computerized. In addition, a conventional method is adopted so that the customer himself can easily place an order. Is a terminal input device (in other words, an order placement device).

Therefore, for example, when a number corresponding to each menu is assigned and a number is entered with a numeric keypad on a terminal device similar to a calculator to automatically place an order,
There is an advantage that it is much more reliable and easy to use even for first-time users since it requires only simple operation.

Here, in the invention of claim 2 of the present invention, in addition to the above-mentioned features, the terminal input device 3 has an appearance having substantially the same size and shape as a conventional general restaurant or izakaya menu. 2 and comprises, for example, as shown in FIG.
4 has a built-in liquid crystal display device 16 and serves as a menu type terminal input device 13 for displaying at least an order menu and the number thereof.

As can be seen from FIG. 2, each menu (Edamame, cold, cheese salami,...) Corresponds to the menu selection button switches a, b, c.

The panel 14 incorporates a board on which a CPU is mounted, and is electrically connected to the other panels 15 by a flexible printed board.

In the above embodiment, two panels (1 panel) are used.
4, 15), but the same applies when three panels are connected.

The menu type terminal input device 13 includes a menu selection button switch, an "order transmission" button switch z, a "cancel" button switch y which can be canceled before the order transmission button is pressed, and an ashtray replacement. The requested "Replace ashtray!" Button switch x and the total amount of the order are displayed on the liquid crystal display device 16 "How much to here!"
A button switch w is provided for the convenience of the user.

As described above, the menu type terminal input device 13
Since is a menu size, a large number of button switches can be arranged, convenient button switches for quickly performing various services can be set, and the degree of freedom in design is large.

In the restaurant automatic ordering system 10, an order slip is printed out at the same time as a customer places an order (presses the order transmission button switch z) and a dish is prepared, so that the waiting time can be easily reduced. You will understand.

Although the order terminal device in the restaurant automatic ordering system of the present invention is connected to a personal computer, this can be realized by wire or wirelessly.

In practice, it is desirable to use a cable in consideration of malfunction, power supply, maintenance and cost. Of course, if the fear of malfunction and the point of high cost can be overcome, it goes without saying that the wireless system is more convenient than the wired system.

The above-described series of order processing is, of course, realized by software programmed in the memory device of the personal computer 2.

[0040]

According to the first and second aspects of the present invention, the restaurant automatic ordering system according to the first and second aspects of the present invention can be operated by a small number of people because the ordering work by waiters and waitresses is omitted, and labor costs are reduced. It has an excellent effect that it can be reduced.

Further, since the user can freely place an order without hesitation, the number of orders is increased and the customer unit price is increased.

Further, there is an effect that analysis of total sales and sales by product can be easily performed.

According to the second aspect of the present invention, in addition to the above, since the user can place an order while checking the information with the liquid crystal display device, there is an excellent effect that there is no mistake in order and no mistake in accounting.

Also, there is an effect that various services can be quickly realized by setting buttons.

[Brief description of the drawings]

FIG. 1 is a system configuration diagram showing an embodiment of an automatic restaurant ordering system according to claim 1 of the present invention.

FIG. 2 is a diagram showing an appearance of a double-page spread of a menu-type terminal input device of the automatic restaurant system for a restaurant according to claim 2 of the present invention.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Printer 2 Personal computer 3, 4, 5 ... n Terminal input device 6 Display 7 Printer 8 Connector unit 9 Shield cable 10 Automatic ordering system for restaurants 11 Kitchen 12 Front 13 Menu type terminal input device 14, 15 Panel 16 Liquid crystal Display device 18 Host unit 19 Uninterruptible power supply a, b, c ... Menu selection button switch D1, D2 ... Order data S1, S2 ... Identification number Z Order transmission button switch y Cancel button switch

Claims (2)

[Claims] 1. A printer installed in a kitchen, a front personal computer connected to the printer,
A terminal input device group having a menu selection button switch corresponding to each menu and one-to-one correspondence with each menu arranged on a seat assigned to each visitor connected to the personal computer. A series of operations of selecting a menu selection button switch of each menu described in the terminal input device above and finally pressing a send button switch causes the order menu and the number of orders to be ordered data together with the terminal input device identification signal to the personal computer. The personal computer records the order data in a storage device for each seat and sends the order data to a printer in the kitchen, and the printer prints out the order data as an order slip for the seat. Automatic ordering system for restaurants. 2. A menu type terminal wherein the terminal input device comprises two or three connected panels having a double-page spread, and a liquid crystal display device is incorporated in one panel, and at least an order menu and the number thereof are displayed. The automatic ordering system for a restaurant according to claim 1, wherein the automatic ordering system is an input device.