JPH10294784A - Information terminal equipment - Google Patents

Abstract

PROBLEM TO BE SOLVED: To enable smooth telephone call dealing processings by automatically displaying the personal data of the caller corresponding to an incoming telephone call at an information terminal. SOLUTION: A telephone input part 2 acquires voice data from a telephone terminal 1 and transfers a voice signal (analog signal) from the telephone terminal 1 to a voice processing part 3 at it is. The acquired voice signal is divided into prescribed syllables by a syllable dividing processing part 13, sound quality classifying data are prepared from inputted voice signals by the operation of a sound quality classifying processing part 14, and these data are converted into respectively digitally processable 'syllable data stream' and 'sound quality classifying data'. Then, the caller is extracted by comparatively processing this 'syllable data stream' and the 'sound quality classifying data' in caller identification data with 'caller registration data' through a CPU 5 or the like at an information processor part 11, and the presence/absence of the caller is confirmed. Thus, the CPU 5 outputs the character data in the extracted caller data onto a display part 6.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

[0001] The present invention relates to an information terminal device.

[0002]

2. Description of the Related Art In recent years, personal telephone numbers, addresses, work places,
The number of people who personally manage personal data such as minutes of meetings using information terminals is increasing. For example, if one wants to know personal data of a person who has received a call immediately, he or she must enter a name on the information terminal to search and then view the personal data.

[0003]

SUMMARY OF THE INVENTION An object of the present invention is to automatically display a caller's personal data while picking up a telephone receiver so that a telephone answering operation can be smoothly performed.

[0004]

SUMMARY OF THE INVENTION In order to achieve the above object, according to the present invention, there is provided a telephone line terminal which can be connected to a telephone to make a call, and a telephone call terminal obtained by connecting to the telephone line terminal. Information, a telephone input device for converting the information into a signal that can be processed by an information terminal device such as a personal computer, a storage device for storing data, an input device for inputting data and the like, and viewing input contents and data information An information terminal device equipped with a display device and a CPU for performing a process for controlling the entire device automatically solves the problem with an information terminal device that automatically searches for sender data and displays the sender's personal data.

[0005] As described above, since the information terminal can automatically display the personal data of the caller, it is possible to smoothly perform the telephone correspondence processing.

[0006]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS An information terminal device according to the present invention will be described below with reference to the accompanying drawings.

FIG. 1 is a schematic block diagram of an information terminal device constituting the present device, and each device will be described in detail.

In the figure, 1 is a telephone terminal unit, 2 is a telephone input unit,
3 is an audio processing unit, 5 is a CPU, 6 is a display unit, 7 is an input unit, 8 is a storage unit, 10 is a telephone terminal for telephone connection, 11 is an information processing unit, 12 is a telephone information processing unit, and 13 is a telephone information processing unit. A syllable separation processing unit, 14 is a voice quality classification processing unit, 15 is sender data, 18 is display data, and 19 is a work area unit.

The telephone terminal 1 is the terminal of the line currently used by directly connecting a telephone, and is a terminal for connecting this apparatus instead of the directly connected telephone and obtaining data. The telephone input unit 2 is a device that directly receives a signal from the telephone terminal 1, and is a device that receives a ringing signal of a telephone and makes the telephone communicable.

The voice processing unit 3 converts the voice data obtained by the telephone input unit 2 into a digital signal which can be processed by the information processing device 11 described later by processing the data processed by the syllable segmentation processing unit 13 and the voice quality classification processing unit 14. It is a device to do.

The CPU 5 is a device for controlling each block of the present system and performing information processing, and the display unit 6 is a device for visually checking stored personal information data and input information. , A CRT or a liquid crystal display device. The input unit 7 is a device for inputting character or graphic data, and is a device such as a keyboard, a mouse, and a trackball. The storage unit 8 is a device for storing a program for operating the system and data necessary for processing.
Is a terminal for connecting a telephone which has been conventionally used, and allows a signal received from the telephone terminal 1 to be passed through to the telephone as it is.

The caller data 15 in the storage unit 8 includes a telephone number, which is data for specifying a caller (telephone caller), and an individual such as a company name and an address of the caller. The display data 18 includes data and data for displaying characters and figures on the display unit 6. The work area 19 is an area in which data and programs are temporarily read in order to perform a caller display process.

The information processing unit 11 is a device including a CPU 5, a display unit 6, an input unit 7, and a storage unit 8, and is a device represented by a personal computer, an information communication terminal, or the like. The telephone information processing unit 12 is a device including the information processing unit 11, the telephone input unit 2, and the voice processing unit 3.

FIG. 3 shows the data structure of the sender data 15. 3, reference numeral 301 denotes sender data No., 302 denotes sender identification information, 303 denotes syllable segmentation data, 304 denotes voice quality classification data, 305 denotes sender name information, 306 denotes sender display data, and 307 denotes sender TEL information. , 308 are caller address information, and 309 is caller and other information.

Sender data No. 301 is sender data 1
5, the caller identification information 302 is data for specifying a caller in a caller information display process described later, and is performed by the syllable segmentation processing unit 13 of the voice processing unit 3. Syllable segmentation data 303 for comparison with segmented syllables and voice quality classification data 304 for comparison with data classified by voice quality classification processing section 14 of voice processing section 3.
Is an area in which is stored. Caller name information 305
Is an area for storing registered caller name data, caller TEL information 307 is an area for storing registered caller telephone number data, and caller address information 308 is a registered This is an area for storing the address data of the caller, and the caller and other information 309 is the data of the previous meeting or data necessary at the time of answering the telephone, and is used for displaying on the display unit 6 of the receiver. There is a caller display data 306 area for storing character string data.

FIG. 4 shows a syllable data matrix.

The agent requester extraction pattern in FIG. 4A is a word pattern of the agent requester, and is a data group for extracting the agent requester.

Since the name information shown in each row of the registrant search data pattern in FIG. 4B is linked to the sender data 15, the data added to that person when the person is identified is processed. You can know.

Next, the flow of the processing of this system will be described in detail with reference to the flow chart of the caller display processing of FIG.

Process 101 is a process for connecting an incoming telephone line so that data such as voice can be captured. The telephone input unit 2 receives the ringing signal for ringing the telephone from the telephone terminal 1, performs a telephone line connection process to make a telephone call possible (generally picking up the telephone handset), and Wait for audio data input.

The process 103 is a process for creating data for specifying a sender. The processing from here will be described by taking as an example the audio data “O × But” obtained from the telephone terminal 1.

After the process 101, the telephone input unit 2 switches to the telephone terminal 1
From the telephone terminal 1 and transfer it to the audio processing unit 3 as an audio signal (analog signal) from the telephone terminal 1. The acquired voice signal “O × But” is converted by the syllable segmentation processing unit 13 into syllables “O”, “X”,
The processing of dividing into E and DO and the operation of the voice quality classification processing unit 14 create voice quality classification data from the input voice signal, and each of the digitally processable "syllable data string" and "voice quality classification data" Convert to

The process 105 compares the "syllable data string" with the "speech classification data" of the sender identification data in FIG. 3 and the "sender registration data" to extract the sender and confirms the presence or absence of the sender data. This is the processing to be performed.

The process of judging the caller is performed by searching the end of the "syllable data string" for "DO" and the first column of the "caller extraction pattern", and searching the second line of the agency request pattern for all the lines starting with "KE". Compare the syllable data "KE" for the column,
Narrow down to "DO" AND "KE" rows. Repeat this process to match the data in the caller extraction pattern,
The comparison process is performed until "DA" AND "KE" AND "DO" (but). "D" in the caller extraction pattern
After narrowing down to "O" AND "KE" AND "DA", a search process for each syllable is similarly performed using the person specific pattern of FIG. 4B to extract a sender of "x" AND "o". If the caller cannot be successfully extracted, the caller extraction process is performed by comparing the "voice quality classification data" with the voice quality classification data in the sender data stored in the storage unit 8 in advance. In the sender extraction process, if the sender cannot be specified, since the sender data is not in the storage unit 8, the process prepares the sender data, which is the case process 109, and performs the process 108 described later.

The caller data creation processing of the processing 109 is C
This is a process in which the display data shown in the caller data creation screen of FIG. 5 is output from the display data 18 in the storage unit 8 to the display unit 6 by the PU 5 and the input unit 7 waits for input.

In step 108, the CPU 5 executes steps 104 and 10.
This is a process of outputting the character data in the sender data extracted in step 5 to the display unit 6.

In this embodiment, the caller is specified from the caller's voice. However, if the caller's telephone number is specified from the calling information of the public line, the caller's personal data is displayed on the display device without receiving a call. It is also possible.

After the end of the flowchart of the sender display process of FIG. 2, if it is necessary to create sender data, a sender data creation process is performed. FIG. 5 shows a data input screen, which has input areas for name input 802, TEL number input 803, address input 804, sender information 805, and the like. A process for storing in the data area of the sender name information 305, the sender TEL information 307, the sender address information 308, the sender and other information 309 in the data 15 is performed.

In the above-described manner, the information terminal can automatically display the personal data of the caller in response to the incoming call, so that a smooth telephone processing can be performed.

[0030]

According to the present invention, the information terminal can automatically display the personal data of the caller in response to the incoming call, so that a smooth telephone processing can be performed.

[Brief description of the drawings]

FIG. 1 is a block diagram of an information terminal device.

FIG. 2 is a flowchart of a caller display process.

FIG. 3 is an explanatory diagram of sender data.

FIG. 4 is an explanatory diagram of a syllable data matrix.

FIG. 5 is an explanatory diagram of a caller data creation screen.

[Explanation of symbols]

DESCRIPTION OF SYMBOLS 1 ... Telephone terminal, 2 ... Telephone input part, 3 ... Voice processing part, 5 ...
CPU, 6 display unit, 7 input unit, 8 storage unit, 10 ...
Telephone terminals for telephone connection, 11, 12: Telephone information processing unit, 13: Syllable segmentation processing unit, 14: Voice quality classification processing unit, 1
5 ... Sender data, 18 ... Display data, 19 ... Work area.

 ──────────────────────────────────────────────────の Continued on the front page (72) Inventor Akihisa Kiru 1-1-1 Higashitaga-cho, Hitachi City, Ibaraki Pref.

Claims (3)

[Claims] (1) A telephone can be connected to make a call.
A telephone line terminal, information from a caller obtained by connecting to the telephone line terminal, a telephone input device for converting the information into a signal processable by the information terminal device, and a storage device for storing data , An information terminal device including an input device for inputting data and the like, a display device for displaying input contents and data information, and an information processing device unit including a CPU for performing data processing for controlling the entire device. An information terminal device comprising: control means for identifying the caller from information of an incoming call and displaying the caller information. 2. It is possible to connect a telephone and talk.
A telephone line terminal, information from a caller obtained by connecting to the telephone line terminal, a telephone input device for converting the information into a signal processable by the information terminal device, and a storage device for storing data , An information terminal device including an input device for inputting data and the like, a display device for displaying input contents and data information, and an information processing device unit including a CPU for performing data processing for controlling the entire device. Control means for identifying a caller from the voice information of the caller who has come and displaying personal information of the caller stored in the information terminal device, contents of previous meeting minutes, and the like. Information terminal device. 3. It is possible to make a telephone call by connecting a telephone.
A telephone line terminal, information from a caller obtained by connecting to the telephone line terminal, a telephone input device for converting the information into a signal processable by the information terminal device, and a storage device for storing data In an information terminal device including an input device for inputting data and the like, a display device for displaying input contents and data information, and an information processing device unit including a CPU for performing data processing for controlling the entire device, Control means for specifying a caller telephone number from call information of a line and displaying personal information of the caller stored in the information terminal device, contents of a previous meeting minutes, etc. Information terminal device.