JPH09282583A - Data processor - Google Patents

Abstract

PROBLEM TO BE SOLVED: To perform processing concerning an abnormal report within prescribed time by performing indication for calling that processing when a monitoring person does not perform the processing within the predetermined time from the report of abnormality. SOLUTION: A data memory 14 for picture for a controller 10 stores various kinds of data required for displaying various kinds of pictures such as dialog data to be displayed on an abnormality display screen. A CPU 13 performs prescribed processing for respective abnormal reports. When there is an abnormal report, concerning this device, the contents such as its address, name and abnormality are displayed for two lines, as a list, but buttons concerning processing to be executed by the monitoring person are successively displayed one by one inside that indication. Then, when a confirm button, command button, arrival button or processing button, is not turned on within the prescribed time, the display color of that button is changed, and the execution of processing concerning that button is called to the monitoring person.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a data processing device used in a center device system for centrally managing a crime prevention reporting device.

[0002]

2. Description of the Related Art A system generally called a center device system is installed at a location for centrally managing security information of a security company. As shown in FIG. 13, this center device system includes a data processing device 1 including a personal computer and the like, a crime prevention receiving device 2, and a communication line 3 connecting the data processing device 1 and the crime prevention receiving device 2.

Although not shown in FIG. 13, a heat ray sensor for detecting an intruder, a vibration sensor for detecting breakage of a window glass, a window or Various crime prevention sensors such as a magnet switch for detecting that a door has been opened, or a crime prevention reporting device including terminal devices such as a fire sensor and a gas leak sensor are installed. The crime prevention reporting device reports various information to the crime prevention receiving device 2.

For example, when a crime prevention notification device is set to the warning state, the crime prevention notification device notifies the crime prevention receiving device 2 of the fact that it is set to the caution state, and when the caution state is released (hereinafter, This state is referred to as a release state), and the crime prevention notification device notifies the crime prevention reception device 2 that the security state has been set to the release state. When the terminal device detects an abnormality, the crime prevention notification device notifies the crime prevention receiving device 2 which terminal device has detected the abnormality. When the crime prevention reporting device reports information to the crime prevention receiving device 2, the crime prevention reporting device reports the information with an address assigned to itself.

In FIG. 13, a plurality of office lines are connected to the security receiver 2, but one telephone number is assigned to each office line, and each office line is assigned to each office line. Notifications are sent from a predetermined number of security reporting devices, for example, 100 security reporting devices.

When the security receiver 2 receives a notification from the security alarm device, it transfers the notified information to the data processor 1. When receiving the information from the security receiver 2, the data processor 1 adds the date and time managed by itself to the information and stores it in the memory.

The structure of the data processing apparatus 1 is schematically shown in FIG.
It seems as shown. In the figure, 10 is a control device, 11 is an input device consisting of a keyboard and a mouse, and 12 is a color CR.
A monitor composed of T, 13 is a CPU, 14 is a screen data memory, 15 is a display control unit, 16 is an interface (hereinafter referred to as I / F), 17 is a memory, 18 is a sound including a speaker and its driving circuit. Shows the device.

The CPU 13 exchanges data with the security receiver 2, fetches information input from the input device 11, and displays it on the monitor 12.

The screen data memory 14 stores various data for displaying the abnormality display screen and the overall monitoring screen, and the CPU 13 uses the data stored in the screen data memory 14. To display the screen. Although these data can be registered using the data processing device 1, such data registration processing is not essential in the present invention, so here, in order to facilitate understanding, registration is performed in advance. It has been done.

The display control unit 15 displays the screen instructed by the CPU 13 on the monitor 12, and the video R
It is provided with a well-known means for displaying a screen such as AM.

The I / F 16 is for connecting the communication line 3 for exchanging data with the security receiver 2.

The memory 17 is for storing various data such as data received from each security reporting device via the security receiver 2 and data input from the input device 11, and has a large capacity such as a hard disk device. It is composed of a storage device.

The sound generator 18 generates a buzzer sound,
This is for making various announcements by voice synthesis.

There are various kinds of processing performed in the data processing device 1. At least when information on occurrence of an abnormal situation is reported from the crime prevention reporting device, it is necessary to individually display the abnormal information. There is. Note that, hereinafter, this screen will be referred to as an abnormal display screen.

The conventional abnormality display screen will be described below. When the CPU 13 receives the abnormality occurrence data, the CPU 13 displays the abnormality-related data on the abnormality display screen. FIG. 15 is a diagram showing an example of the abnormality display screen.

In FIG. 15, the address item shows the address of the crime prevention reporting device that has reported the abnormality, the address name item shows the customer name of the crime prevention reporting device, and the date In the item, the date of the day is displayed, in the time item, the time when the relevant abnormality notification was received is displayed, and in the content item, what kind of abnormality is the reported abnormality is displayed. It In addition, in the figure, the heat ray abnormality indicates that the heat ray sensor detects an intruder.

The address name is displayed by the CPU 13 with reference to a table in which the address of the crime prevention notification device stored in the screen data memory 14 and the customer name are associated with each other. Also, the content item is CP
The U13 decodes and displays a code indicating the content of the abnormality sent from the crime prevention reporting device.

By displaying such a screen, the supervisor in charge of the data processing apparatus 1 can grasp what kind of abnormality has occurred in which customer.

[0019]

However, FIG.
The abnormal display screen shown in (1) has the following problems. That is, when an abnormality of the crime prevention reporting device is displayed on the abnormality screen, the monitor must take some action against each abnormality. For example, when there is an abnormality, it is common to send a guard to the scene (hereinafter, the guard dispatched to the scene will be referred to as a riot police), but in some cases the police must be notified. There are some things that must be done. Then, when the riot police are dispatched, it is necessary to confirm what kind of action the riot police took at the site. The contents of such post-treatment will be described in the report to the customer.

However, in the conventional abnormality display screen as shown in FIG. 15, only the place where the abnormality has occurred and the details of the abnormality are displayed. Therefore, the countermeasure against the abnormality and the action taken by the riot police are taken. I had to write down the contents of the memo, which was very troublesome.

On the other hand, it is conceivable to use a card database system as shown in FIG. That is, when one abnormality occurs, one card is created, and the address, the address name, the content of the abnormality, and the time when the abnormality occurred are displayed as shown in FIG.
Correspondence, cause, and processing content items are provided, and the supervisor inputs these items using the input device 11.

Here, the commander is an item for inputting the name of the observer, the commandee is an item for inputting the name of the riot police dispatched to the site, and the correspondence is what the commander does at the site. It is an item to enter whether you took a response, the cause is an item to enter the cause of the abnormality that was reported whether the abnormality was due to a malfunction of the terminal device, or whether there was an intruder actually. Is an item for inputting the contents of what the commandee took on site.

As described above, if information about one abnormality is displayed on one card and the contents of the post-treatment for this abnormality can be input, all the information about the abnormality can be displayed by observing one card. Although it is possible to know in detail, it is not possible to know what other abnormality has occurred in the card system. That is, there is a problem that there is no list of abnormal information. It is important for the observer to be able to confirm at a glance where and what kind of abnormality is occurring at present, and the card system has a problem in this respect.

The card system also has the following problems. For example, it is assumed that another abnormality is reported and the card of the abnormality is displayed. At this time, the supervisor designates the commandee and dispatches them to the site. Therefore, at this point, the input to the commander and the commandee has been completed, but the above-mentioned three items of response, cause, and processing content can be entered only when there is a report from the commandee dispatched to the site. Since it is an item, it will be waiting for the report from the relevant commandee.

However, in the meantime, when another crime prevention reporting device reports an abnormality, the supervisor must dispatch a riot police to the site for the new abnormality. This is because the time required for the riot police to arrive at the scene after being notified of an abnormality is within 25 minutes by law.

Therefore, the supervisor closes the card that is currently open and opens a new abnormal card to deal with the abnormality, but when the card is closed, it becomes an icon, so it becomes an icon. There is a problem that you do not know which item has been completed for the card.

Further, as described above, the riot police must arrive at the scene within 25 minutes after the abnormality is reported. For that purpose, the observer must be displayed on the abnormality display screen before that. It will be necessary to confirm the abnormal reports that have been issued and to issue commands to dispatch the riot police in the area in charge for each abnormal report.

However, conventionally, the time management as described above is performed on the screen regardless of whether the abnormality display screen shown in FIG. 15 or the abnormality display screen shown in FIG. 16 is used as the abnormality display screen. Since the supervisor himself had to do while checking the displayed notification time, if there are many abnormal reports, there is a possibility that an undesirable situation such as delaying the command to the riot police may occur, It was a heavy burden on the observer.

The present invention is intended to solve the above problems, and when an abnormality occurs, it is possible to display an abnormality display screen capable of displaying a list of how far each abnormality is addressed. In addition, if the supervisor does not perform the processing within the stipulated time after the notification of the abnormality, a display prompting the operator to perform the processing can be displayed to prevent an undesired delay such as a command delay to the riot police. An object of the present invention is to provide a data processing device that can prevent a situation from occurring.

It is another object of the present invention to provide a data processing device capable of confirming what kind of processing an observer has performed for each abnormality notification and the details of the processing. is there.

[0031]

In order to achieve the above object, the data processing device according to claim 1 is data used in a center device system for receiving data transmitted from a crime prevention reporting device via a telephone line. In the processing device, when an abnormal situation is reported, a predetermined item related to the abnormal situation is displayed, and an item in the item that should be dealt with regarding the abnormal situation is selected. Is displayed, and when the correspondence for the item is determined, the process of displaying the selection button for the next corresponding item is performed for all the corresponding items in a predetermined order, and an abnormal situation occurs for the predetermined selection button. If no action is taken within a predetermined time after the notification, at least the display mode of the predetermined place is changed and the selection button Characterized in that it comprises a process control means for performing for prompting.

The data processing apparatus according to claim 2 is
The data processing apparatus according to claim 1, wherein the control means is
When a menu for displaying the processing content of a notification of processing completion is selected, the processing content related to the notification of processing completion within a specified time or within a predetermined time is displayed. To do.

[0033]

Embodiments of the present invention will be described below with reference to the drawings. A data processing device according to the present invention is shown in FIG. 14, a center device system using the data processing device according to the present invention is shown in FIG. 13, and the configuration of the data processing device 1 is also shown in FIG. However, the abnormal display screen and the transition of the screen are different.

The screen data memory 14 stores various data necessary for displaying screens such as data of various dialogs displayed on an abnormal display screen described later.

The CPU 13 of the data processing apparatus 1 performs the processing shown in FIGS. 1 to 5 for each abnormality notification.

First, the CPU 13, as shown in FIG.
When the abnormality notification is received (step S1) when the abnormality notification is received from the new address, the content of the received abnormality is displayed and a predetermined part of the display is displayed. A confirmation button is displayed on (step S2). This confirmation button is provided to determine whether the supervisor has confirmed the abnormality notification.

Further, at this time, the CPU 13 notifies the sounder that the abnormality notification is displayed by the sound generator 1.
Sound a predetermined buzzer sound from 8. Note that the case where the received abnormality notification is from the already displayed address will be described later.

FIG. 6A shows an example of the screen displayed in step S2. In the abnormal display screen shown in the figure, the buttons are shown as double rectangles. Obviously, this button is a so-called soft button displayed on the display screen. Further, FIG. 6A shows only a part of the abnormality display screen. This point is the same for other abnormal display screens.

As can be seen from FIG. 6A, in this abnormality display screen, the information of abnormality notification from one address is displayed in two lines. The addresses and address names are the same as described above. The tenant indicates the number of the tenant in the address, and the tenant name indicates the name of the tenant. If there is no tenant at the address, nothing is displayed for the tenant name. It goes without saying that these data are stored in the screen data memory 14.

In the item of alarm content, the specific content of the reported abnormality is displayed. Therefore, the display shown in FIG. 6A indicates that there was an intruder in the office. The time when the abnormal report is received is displayed in the report item, and the date when the abnormal report is received is displayed in the date item.

The item for reporting another channel is an item for displaying that there is a notification that an abnormality has been detected in another channel of the address, and here, "reporting another channel". Shall be displayed.

The reason why the other channel notification item is provided is as follows. That is, it is usual that one address is provided with a plurality of security channels.
For example, heat ray sensors for detecting an intruder are arranged at many places, and these heat ray sensors are usually combined into a plurality of systems. Each of these systems is called a channel. For example, when an intruder moves around, the intruder may be detected by a plurality of channels.

In such a case, an abnormality is first notified when an intruder is first detected, and a display as shown in FIG. 6A is made in the process of step S2 of FIG. 1. In such a state, After that, when an intruder is detected on a different channel and an abnormality is reported, what kind of display will be a problem.

As one method, it is conceivable to display the abnormality notification display as shown in FIG. 6A separately from the display of the first abnormality notification, but this is not a good idea. This is because the display area for displaying an abnormality as shown in FIG. 6A on the monitor 12 is limited, and if the display as shown in FIG. This is because if an error is reported from the address, it may not be displayed.

Further, when a plurality of abnormality notifications are sent from the same address, if the abnormality notifications are individually displayed, the following inconvenience occurs. When an abnormality is reported, the supervisor usually dispatches the riot police to the site to take measures, but in that case, the riot police are informed of all the abnormalities occurring at the address. Needless to say, is desirable. However, if the error notification is displayed separately even if the error notification is sent from the same address, the supervisor must grasp all the error notifications from the address by looking at the entire display screen, which is extremely difficult. Not only is it annoying, but it can also be overlooked.

Therefore, in this data processor, the abnormality notification from one address is stored in two lines. Therefore, when the first abnormality notification is sent from one address, the display as shown in FIG. 6A is displayed. The second and subsequent abnormality notifications from the address are displayed in the item of other channel notification as shown by 21 in FIG. 6B. According to this, the monitor can know that the abnormality is detected also in the other channel of the address. It should be noted that the information of the second and subsequent abnormality notifications from the same address is naturally stored in the memory 17.

However, as shown in FIG. 6B, it is not possible to know what the specific contents of these abnormalities are just by displaying the notification of other channels.
Therefore, in this data processing device, the specific content of the other channel notification is displayed by performing a predetermined operation with the input device 11, for example, by double-clicking the display field of the other channel notification with a mouse. . That is,
When the CPU 13 detects that the display section for reporting another channel has been double-clicked, it reads the information of the second or subsequent abnormality notification for the address from the memory 17 and displays it in a window. Then, in the window display, for each of the second and subsequent error notifications from the address, when the tenant detects an error, the tenant name, alarm content, time when the error notification was received,
The date is displayed.

In addition, there are cases where the channel that first detects an abnormality and issues an alarm issues a number of times, but in this case, since it is not an alert for another channel, as shown in FIG. 6C,
The number of times the channel is issued is displayed in the alarm content display field 23. That is, when there is a new abnormality notification from the already displayed address, the CPU 13 determines whether or not the newly received abnormality is caused by the already displayed channel. , If a channel different from the one displayed is triggered, it is treated as another channel triggered, and if a channel already displayed is triggered, the channel The number of reports is counted, and the count value is displayed in the alarm content display field 23 as shown in FIG. 6C. In addition, in FIG. 6C, it is shown that the channel is issued three times.

By performing such a display, the monitor can easily and clearly know how many times the channel that was first issued has issued.

The display of the other channel notification described above,
This is a process performed by the CPU 13 in the case where the display of the number of times of notification of the channel which is first notified is from the address already displayed, the received abnormality notification is from the address already displayed.

The respective items have been described above. Next,
The display color of the display column of each item will be described.

When the security reporting device at the security destination is in the alert state, the address number display field indicated by 22 in FIG. 6A is displayed in the first predetermined color, for example, green, and when it is in the released state. The address number display column 22 has a second predetermined color,
For example, it is displayed in yellow.

The latter will be described below.
For example, in the case of a regular inspection of a terminal device or a crime prevention notification device, an abnormality is reported to the crime prevention receiver 2 even in the released state. In this case, therefore, the abnormality notification is made even in the released state. Therefore, the address number display field 22 is displayed in yellow. In addition, even if you are in the alert state when there is an abnormal report, if the riot police arrive at the scene afterwards and enter indoors for inspection and investigation, you can cancel the alert state by regular procedure and release it. The state is changed, but at this time, the address number display field 22 is changed from green to yellow.

It is obvious that the CPU 13 can easily recognize whether the crime prevention notification device is in the warning state or in the released state. This is because, as described above, the crime prevention notification device notifies the crime prevention reception device 2 when the warning state is changed to the release state and when the release state is changed to the caution state.

When the channel is reporting, the alarm content display field indicated by 23 in FIG. 6A is displayed in a third predetermined color, for example, red, and when the channel is restored, the alarm content display field is displayed. 23 is displayed in a fourth predetermined color, for example, blue. This is as follows. For example, if the intruder leaves the door provided with the magnet switch open, the magnet switch continues to issue a warning. In this case, the alarm content display field 23 is displayed in red. Since the magnet switch is restored when is closed, the alarm content display field 23 is changed to blue.

Since the crime prevention reporting device reports whether or not this channel has been reported or restored, the CPU 13 can recognize it from the reported information.

As described above, the observer observes the display color of each column of the abnormality display to determine whether it is in the warning state or the release state when the displayed abnormality is detected. Also, it is possible to clearly know whether the channel in which the abnormality is detected still issues an alarm or is restored.

When the confirmation button 20 is displayed as shown in FIG. 6A, the CPU 13 determines whether or not the confirmation button 20 shown in step S3 of FIG. 1 has been turned on. Here, the confirmation button 20 being turned on means that the confirmation button 20 is clicked with a mouse. This also applies to various buttons described later.

When the confirmation button 20 is not turned on, the CPU 13 next determines whether or not a preset time has elapsed since the abnormality notification was received, and the time has passed. If not, the process returns to step S3, but if it has elapsed, the display color at a predetermined location is changed and the process returns to step S3. This is steps S3 to S5
This is the process.

It is possible to arbitrarily set which part the display color is changed, but here, the display color of the confirmation button 20 is changed to a predetermined color.

Here, it is possible to arbitrarily determine how to change the display color of the confirmation button 20. However, when the display color of the confirmation button 20 is changed, a color immediately noticed by the observer is set. It is desirable to do. This also applies to command buttons, current arrival buttons, and treatment buttons, which will be described later.

Further, not only the display color of the confirmation button 20 may be changed, but the display of the confirmation button 20 may be blinked. It suffices to perform a display prompting the user to turn on 20. At this time, the abnormality notification shown in FIG. 6A is displayed and the confirmation button 2
Confirm button 2 such as "Please confirm" by voice synthesis after interrupting the buzzer sound that was sounded when 0 was displayed.
The announcement for prompting turning on 0 may be performed an appropriate number of times.

That is, according to this processing, if the confirmation button 20 is not turned on even after the predetermined time has elapsed after receiving the abnormality notification, the display color of the confirmation button 20 is changed. Therefore, it is possible to avoid a situation in which the observer forgets to confirm the displayed abnormality notification.

The reason for doing this is as follows. In other words, as mentioned above, the supervisor must make sure that the riot police arrive at the scene within 25 minutes after the abnormality is reported.To do this, the supervisor first confirms the displayed abnormality notification. Must. However, if confirmation of the abnormality notification is delayed, a situation may occur in which the command to the riot police is delayed.

Therefore, in this data processing device, when the confirmation button 20 is not turned on within the predetermined time, the display color of the confirmation button 20 is changed as described above, and the confirmation button 20 is turned on for the supervisor. Encourage them to do so. In other words, this data processing device manages the operation of the supervisor and manages the processing time.

The predetermined time can be set by selecting a menu regarding time management. An example of the menu screen is shown in FIG. 7A.

When the menu related to time management is selected by the input device 11, the CPU 13 displays the menu screen shown in FIG. 7A as a window. In this menu screen,
If time management is not performed, the button 25 may be turned on and the registration button 26 may be turned on. When this operation is performed, the CPU 13 determines that the time management is not performed, and does not perform the time management process.

The button 25 for selecting not to perform the time management is selected in the following cases. For example, if a crime prevention reporting device, a crime prevention receiver, and a data processing device are newly installed to build a new crime prevention security system, it is usual to conduct a test, and at that time, a large number of crime prevention reporting devices frequently report abnormalities. However, since it is known in advance that the test is conducted in such a case, it is not necessary to dare to perform the time management as described above. Therefore, the button 25 is provided in order to cope with such a case.

On the other hand, it is clear that it is desirable to perform time management during normal operation. In this case, the button 24 for selecting to perform time management on the menu screen shown in FIG. 7A is turned on. You can do it.

When the button 24 is turned on, the CPU 13 displays a message requesting the time setting, as shown at 27 in FIG. 7B, and also displays the cursor 28 in the field where the time should be set. Therefore, the monitor key-inputs four times from the input device 11 according to the guidance displayed on the screen,
The registration button 26 may be turned on.

When the registration button 26 is turned on, the CPU 13 takes in the time set on the menu screen, stores it, and uses it for time management processing. For example, the time used in the determination in step S4 in FIG. 1 is the time set in the “from reception to confirmation” column in FIG. 7B.

The above is the flow of the processing of steps S1 to S5 of FIG. 1. When the CPU 13 detects that the confirmation button 20 is turned on in the determination of step S3 of FIG. When it is determined that the confirmation button 20 is confirmed, the time when the confirmation button 20 is turned on is displayed in the area where the confirmation button 20 is displayed as shown in FIG. 8A, and the command button 29 and the contact button 30 are displayed (step S6). ), The abnormality notification reception process shown in FIG. In addition, at this time, the CPU 13 stops the buzzer sound that was ringing. When the confirmation button 20 is turned on, step S5 has already been performed.
If the display color of the confirmation button 20 has been changed by the processing of 1, the CPU 13 restores the display color of the item when displaying the time on the confirmation item as shown in FIG. 8A.

As shown in FIG. 8A, the two buttons, the command button 29 and the contact button 30, are displayed in the following three ways when an abnormality is reported, and these correspondences are related to each other. Because they are doing it.

When there is an abnormality report, the crime prevention notification device may be in a warning state or in a released state, which can be identified by the color of the address number display column, as described above, but in the warning state. In this case, when the security guard is an office building or a tenant building, the building is unmanned, so it is necessary to instruct the riot police and dispatch it to the building. This is the first response, and the command button 29 is provided in this way to instruct the riot police to dispatch. Therefore, in this case, the observer turns on the command button 29 and takes a procedure to dispatch the riot police.

On the other hand, regarding the abnormality notification in the release state, at this time, there is a person at the security guard, so the cause of the abnormality is pinpointed by calling the person and the measures etc. are given to the guardian. It is possible to give an instruction, and then the processing for the abnormality notification can be ended. This is the second response, and the contact button 30 is provided as described above for making a telephone contact with the person being guarded. Therefore, in such a case, the contact button 30
Turn on to contact the security guard.

However, even if the person in charge of security is contacted by the above-mentioned second response regarding the abnormality notification in the released state, the dispatch of the riot police may be requested. This is the third response. Therefore, in this case, the monitor first turns on the contact button 30 to contact the guard, and then issues a dispatch command to the riot police.

Now, in the state shown in FIG. 8A, the address number display column is yellow indicating the released state, and if the supervisor turns on the contact button 30, the CPU 1
3 starts the contact process shown in FIG. 2, and first displays a window for performing the contact process (step S10). An example of the window display is shown in FIG. 9A.

In FIG. 9A, address numbers and address names are displayed in the columns indicated by 31 and 32, respectively. Of course, these are the same as the address numbers and address names displayed on the abnormality display screen. The tenant number and the tenant name are displayed in the columns indicated by 33 and 34 in FIG. 9A, respectively. Of course, these are the same as the tenant number and tenant name displayed on the error display screen. Therefore, on the error display screen, the tenant number,
If the tenant name is not displayed, these fields 3
Nothing is displayed in 3, 34. Further, the content of the alarm is displayed in the column indicated by 35 in FIG. 9A. This is the same as that displayed in the item of alarm content on the abnormality display screen.

In the fields indicated by 36 and 37 in FIG. 9A, the contact person's code number and contact person's name are entered. Here, the contact person is a person who contacts the security destination, that is, an observer. Input into these fields 36 and 37 can be performed using the word processor function from the input device 11, and can also be performed by turning on the button 38.

The latter case will be described below. When the button 38 is turned on, the CPU 13 reads the data in which the code number and the contact person's name correspond to each other from the screen data memory 14 and displays the data in a window. FIG. 10A is a diagram showing an example of the window display, in which a list of code numbers and contact names is displayed.
Therefore, the supervisor may turn on the button for his code number or key in his code number. As a result, the CPU 13 erases the window display shown in FIG. 10A and displays the selected code number in the column 36.
Then, the name corresponding to the code number is displayed in the column 37.

After that, the supervisor dials the predetermined telephone number of the security destination where the crime prevention reporting device is installed to make a contact. At this time, the supervisor receives the contact, that is, the guard who has made contact. The name of the previous person is entered in the field 39. The input of the contact receiver name is performed by using the word processor function of the input device 11.

Then, when it is determined by contact that the processing for the abnormality notification may be ended, the supervisor turns on the processing completion button 40. When the processing completion button 40 is turned on, the CPU 13 branches from step S11 to step S12 in FIG. 2 to erase the window display shown in FIG. 9A and display the contact button as shown in FIG. 8B. The time when the processing completion button 40 is turned on is displayed on the screen, and the end button 42 is displayed to end the contact processing.

Although not shown in FIG. 8B, at this time, the name of the contact receiver entered in the field 39 of FIG. 9A is displayed in the contact acceptance item. Further, at this time, the command button 29 is not turned on and is therefore displayed as it is.

When the end button 42 is turned on in the state shown in FIG. 8B, the CPU 13 determines that the processing relating to the abnormality notification has been completed, erases the display of the abnormality notification from the screen, and All the data regarding the processing is stored in the memory 17. Further, at this time, the CPU 13 takes in the time when the end button 42 is turned on and stores the time as the time when the process for the abnormality notification is ended.

The case in which the processing is completed by simply contacting the guard station has been described above. However, when the dispatch of the riot police team is requested when the guard station is contacted, or the riot police team is dispatched because the contact is not sufficient. If the necessity of is confirmed, the supervisor turns on the mobile contact button 41 in the window display shown in FIG. 9A.

When it is detected that the mobile contact button 41 has been turned on, the CPU 13 branches from step S11 to step S13 of FIG. 2 to erase the window display shown in FIG. 9A and also to display the contact button as shown in FIG. 8B. The time when the mobile communication button 41 is turned on is displayed in the displayed column, and the process proceeds to the command processing described later.

The above is the contact processing, but as can be seen from FIGS. 2 and 7, the contact processing is not subject to time management, but this can be done by contacting the security guard as needed. Because it is.

Next, the command processing will be described. FIG.
When the command button 29 is turned on in the states shown in A and B,
Alternatively, when the mobile communication button 41 is turned on in the window display shown in FIG. 9A, the CPU 13 starts command processing, but here, the case where the command button 29 is turned on in the state shown in FIG. 8A will be described.

In this command processing, the CPU 13
As shown in FIG. 3, when the command button 29 is not turned on, it is determined whether or not the time set in the time management menu shown in FIG. 7 has elapsed after receiving the abnormality notification (step S21). If the time has not elapsed, the process returns to step S20, but if the time has elapsed, the display color at a predetermined location is changed (step S22) and the process returns to step S20. Although it is possible to arbitrarily set which display color is changed, here, the display color of the command button 29 is changed to a predetermined color. Further, not only the display color of the command button 29 may be changed but blinking may be performed. In short, the display mode of the command button 29 may be appropriately changed to prompt the monitor to turn on the command button 29. It suffices to display such a message. Further, at this time, the sounding device 18 may make an appropriate number of announcements such as “please instruct” by voice synthesis.

That is, according to this processing, if the command button 29 is not turned on even after the lapse of the predetermined time after the abnormality notification is received, the display color of the command button 29 is changed. Therefore, it is possible to avoid a situation where the observer forgets the command to the riot police.

As can be understood from the above description, the command button 29 does not have to be turned on without fail, and is not turned on when the processing relating to the abnormality notification is completed only by contacting the guard. However, it is not desirable not to perform time management in command processing. That is, when two buttons, the command button 29 and the contact button 30, are displayed as shown in FIG. 8A, in order to promptly perform the subsequent processing within a certain time, the processing regarding one of the buttons is It is necessary to manage time.

Therefore, comparing the command processing with the contact processing, when dispatching a riot police,
There is a time limit that it must arrive at the scene within 25 minutes, and even if it is an abnormal report in the released state, it is not necessary to contact the guard if dispatching a riot police, etc. Because of this, it is judged that command processing is more important than contact processing, so contact processing is not subject to time management, and time processing is performed by command processing. Of.

Now, the CPU 13 executes step S2 of FIG.
When it is detected that the instruction button 29 is turned on by the determination of 0, a window for performing instruction processing is displayed (step S23). An example of the window display is shown in FIG. 9B.

In FIG. 9B, columns 31-35 are the same as described above. The code number and the instructor name of the instructor are entered in the fields indicated by 43 and 44 in FIG. 9B, respectively. Here, the commander is a person who contacts the riot police, that is, an observer. Input to these fields 43 and 44 can be performed using the word processor function from the input device 11, and can also be performed by turning on the button 45. The latter case is the same as the case of inputting the contact person's name in the contact processing.

In addition, the code number of the commandee and the name of the commandee are entered in the fields indicated by 46 and 47 in FIG. 9B, respectively. Here, the commandee means a riot police member who receives a dispatch command from the commander. Input to these fields 46 and 47 is performed by the input device 1.
It is also possible to use the word processor function from 1,
It is also possible to turn on the button 48 to input.

The latter case is as follows. When the button 48 is turned on, the CPU 13 reads out the data in which the code number and the mobilization member name are associated from the screen data memory 14 and displays them in a window. This window display is similar to that shown in FIG. 10A. Therefore, the observer contacts the nearest riot police station of the security guard to check the riot police personnel to be dispatched, and turns on the button of the riot police code number from the window display, or
Just enter the code number of the riot police member. As a result, the CPU 13 erases the window display of the list of recipients, and displays the selected code number in the column 46 and the name corresponding to the code number in the column 47.

When the riot police are instructed in this manner, the supervisor turns on the enter button 49. When the enter button 49 is turned on, the CPU 13 erases the window display shown in FIG. 9B, displays the time when the enter button 49 was turned on in the column where the command button was displayed as shown in FIG. 8C, and The current arrival button 50 is displayed (step S25) and the command processing ends.

Although not shown in FIG. 8C, at this time, the commandee name entered in the column 47 of FIG. 9B is displayed in the commandee item. At this time, the contact button 30
Is not turned on, so it is displayed as is.

The case where the command button 29 is turned on in the state shown in FIG. 8A has been described above, but the above-described processing is also performed when the command button 29 is turned on in the state shown in FIG. 8B. Further, when the window display mobile contact button 41 for the contact processing shown in FIG. 9A is turned on, the CPU 13 executes the processing of step S23 as indicated by A in FIG.

The above is the command processing. Next, the arrival processing will be described with reference to FIG. The case where the display shown in FIG. 8C is displayed will be described here.

By the way, the riot police will go to the security destination instructed by the instructor, and when the riot police arrives at the security destination, it informs the instructor of the arrival at the scene by telephone or radio. In response to this, the supervisor who is the commander turns on the arrival button 50. When the CPU 13 detects that the arrival button 50 is turned on, the time when the arrival button 50 is turned on is set as the time when the riot police arrived at the scene, that is, the arrival time, as shown in FIG. 11A. The time is displayed in the column where the button was displayed, and the treatment button 51 is displayed (step S33) to end the current arrival process.

However, after the notification of the abnormality is received, FIG.
If the current arrival button 50 is not turned on within the time set by the time management menu shown in (4), the CPU 13 changes the display color of a predetermined location, for example, the current arrival button 50. This is the processing of steps S30 to S32 in FIG. It should be noted that the display color of the current arrival button 50 may be changed not only by changing the display color but also by changing the display mode of the current arrival button 50 as appropriate, a display prompting the supervisor to perform the processing is performed. It is natural that it is good. Further, at this time, it is of course possible that the sounding device 18 may make an appropriate number of announcements such as "late arrival is late" by voice synthesis.

When the display color of the current arrival button 50 is changed, the monitor may urgently contact the riot police member who is the commander. In other words, by performing such time management, it is possible to ensure that the person arrives in time within the time set by law.

Next, the treatment process will be described with reference to FIG. Note that, here, a case where the display shown in FIG. 11A is performed will be described.

Now, the guard who arrives at the security guard's site enters the room and conducts inspections, investigations, etc. regarding the reported channel. In addition, when entering indoors, it is natural that the guard is released by a regular procedure when the guard is in the alert state. At this time, the crime prevention reporting device reports to the crime prevention receiving device 2 that it has been released, so that the address number display field on the abnormality display screen of the address is changed from green to yellow, as described above. .

Then, the riot police determined the cause of the abnormality,
If the cause is taken optimally, it will be reported to the supervisor by telephone, wireless, etc. Upon receipt of the report from the riot police, the monitor inputs the contents on the abnormality display screen, which is the processing of the treatment.

Therefore, when the supervisor receives the report from the riot police, he turns on the treatment button 51 in FIG. 11A. CPU 13
Detects that the treatment button 51 is turned on, displays a window for performing treatment processing (step S
43). An example of the window display is shown in FIG. 9C.

In FIG. 9C, columns 31-35 are the same as described above. The code number of the cause and the content of the cause are input in the fields indicated by 52 and 53 in FIG. 9C, respectively. For that purpose, the button 54 may be turned on.

When the button 54 is turned on, the CPU 13 reads out the written data corresponding to the cause code number and the contents from the screen data memory 14 and displays it in the window. FIG. 10B is a diagram showing an example of this window display. Therefore, the observer turns on the button of the code number of the cause reported from the guard from this window display or inputs the code number by key. This allows the CPU
13 captures the code number of the cause selected in the window display of FIG.
And the window display is erased.

Next, when the supervisor receives a report from the riot police on how he has dealt with, he enters the code number of the countermeasure in the column 55 and the content thereof in the column 56. This can be done by turning on the button 57.

When the button 57 is turned on, the CPU 13 reads from the screen data memory 14 the data in which the corresponding code number and content correspond and is displayed in the window. FIG. 10C is a diagram showing an example of this window display. Therefore, the observer turns on the button of the code number of the countermeasure reported from the guard in this window display or inputs the code number by key. This allows the CPU
13 captures the code number of the countermeasure selected in the window display of FIG.
6, and the window display is deleted.

When the cause and the countermeasure are input in this manner, the monitor turns on the decision button 58. OK button 58
When is turned on, the CPU 13 erases the window display shown in FIG. 9C, displays the time when the decision button 58 is turned on in the column where the treatment button was displayed as shown in FIG. 11B, and further ends the button 59. Is displayed (step S4
5) Then, the treatment process ends.

However, in this treatment processing, when the treatment button 51 is not turned on within the time set in the time management menu shown in FIG. 7 from the current arrival time, the CPU 13 causes the display color of the predetermined portion, for example, the treatment button 51. To change. This is the processing of steps S40 to S42 in FIG. Note that the display color of the treatment button 51 may be changed as well as blinking. In short, the display mode of the treatment button 51 may be appropriately changed to perform a display prompting the supervisor to perform processing. Of course, it is a thing. Further, at this time, it is of course possible that the sounding device 18 may make an appropriate number of announcements such as "treatment is delayed" by voice synthesis.

When the display color of the treatment button 51 is changed, the supervisor may contact the riot police to investigate the cause and promptly take action. That is, by performing such time management, it is possible to surely perform the treatment within a certain time.

In this way, when it is determined that the processing for the abnormality notification is completed, the supervisor turns on the end button 59 in the state shown in FIG. 11B. When the end button 59 is turned on, the CPU 11 determines that the processing relating to the abnormality notification is completed, erases the display of the abnormality notification from the screen, and stores all the data relating to the processing of the abnormality notification in the memory 17. . At this time, CPU 1
3 captures the time when the end button 59 is turned on and stores the time as the time when the process for the abnormality notification is completed.

The error notification screen has been described above.
The CPU 13 also performs a process of reading the information of the abnormality notification for which the process is completed from the memory 17 and displaying it. That is, when a predetermined menu, for example, a processed information menu is selected by the input device 11, the CPU 13 reads all data for which the processing relating to the abnormality notification has been completed from the memory 17 on the day and issues a predetermined order, for example, the abnormality notification. It is displayed in the order of the received time, that is, the notification time.

An example of the display screen is shown in FIG. FIG.
Shows the abnormality notification processing performed on March 31, 1996, and the figure shows the case where only one case is processed. According to this display, the address where the error was reported, its name, the details of the error, the time when the confirmation button was turned on, the time when the confirmation button was turned on, at what time and by whom the command was given, the name of the commander and the command Confirm the name of the person and the time when the command button was turned on, the time when the current arrival button was turned on, the cause of the abnormality notification, the content of the action, the time when the action button was turned on, the time when the end button was turned on, etc. You can

Although the contact process is not performed in the example shown in FIG. 12, when the contact process is performed, the contact person name, contact acceptor name, time when the contact button is turned on, etc. are displayed. Needless to say.

Although the configuration shown in FIG. 14 does not include a printer, it goes without saying that this data can be printed by connecting the printer.

As described above, according to such an anomaly display screen, the reported anomalies are displayed in a two-line list, so that the observer can clearly understand where and what kind of anomaly has occurred. Moreover, it is possible to clearly understand up to what stage the processing is performed depending on which button is displayed in each abnormality.

Further, the confirmation button, the command button, and the arrival button are not turned on within a preset time after receiving the abnormality notification, and the action button is arrived at the guard station by the riot police. If it is not turned on within a preset time from, the display color of each button will be changed and processing will be prompted, so even if there are many abnormal reports, the supervisor will be delayed for each abnormal report. You can deal without it.

Further, according to this data processing device, since the contents of the abnormality notification for which the processing has been completed can be displayed or printed on the screen of the monitor 12, who performs what kind of processing for each abnormality notification. It is possible to confirm clearly.

Although one embodiment of the present invention has been described above, it is obvious that the present invention is not limited to the above embodiment and various modifications can be made.

[Brief description of drawings]

FIG. 1 is a diagram showing an abnormality notification reception process.

FIG. 2 is a diagram showing a contact process.

FIG. 3 is a diagram showing command processing.

FIG. 4 is a diagram showing a current arrival process.

FIG. 5 is a diagram showing a treatment process.

FIG. 6 is a diagram showing a transition of an abnormality notification screen.

FIG. 7 is a diagram showing a display example of a time management menu.

FIG. 8 is a diagram showing a transition of an abnormality notification screen.

9A is a diagram showing an example of a window display, and FIG.
Is a diagram showing an example of a window display when the contact button 30 is turned on, FIG. 9B is a diagram showing an example of a window display when the command button 29 is turned on, and FIG. 9C is a window when the treatment button is turned on. It is a figure which shows the example of a display.

10A is a diagram showing an example of a window display when a button 38 is turned on in FIG. 9A, FIG.
9C is a diagram showing an example of a window display when the button 54 is turned on in FIG. 9C, and a diagram showing an example of a window display when the button 57 is turned on in FIG. 10C.

FIG. 11 is a diagram showing a transition of an abnormality notification screen.

FIG. 12 is a diagram showing an example of a display screen of data relating to an abnormality notification for which processing has been completed.

FIG. 13 is a diagram showing a configuration example of a center device system.

FIG. 14 is a block diagram showing a configuration example of the data processing device 1.

FIG. 15 is a diagram showing an example of a conventional abnormality display screen.

FIG. 16 is a diagram showing an example of an abnormality display by a conventional card system.

[Explanation of symbols]

10 ... Control device, 11 ... Input device, 12 ... Monitor, 13
... CPU, 14 ... Screen data memory, 15 ... Display control unit, 16 ... Interface, 17 ... Memory, 18 ... Sound generator.

Claims (2)

[Claims] 1. A data processing device used in a center device system for receiving data transmitted from a crime prevention reporting device via a telephone line, wherein when an abnormal situation is reported, predetermined items related to the abnormality are given. Is displayed, and a selection button is displayed for the item that should be dealt with regarding the abnormal situation in the item, and when the correspondence for the item is determined, the selection button is pushed to the next item that should be dealt with. When the process of displaying is performed in a predetermined order for all corresponding items, and no action is taken within a predetermined time from the notification of the occurrence of an abnormal situation regarding the predetermined selection button,
A data processing apparatus, comprising: a control unit that performs a process for changing at least a display mode of a predetermined portion and urging a response to the selection button. 2. The control means relates to the notification that the processing is completed within a designated time or a predetermined time when a menu for displaying the content of the processing is selected for the notification that the processing is completed. The data processing apparatus according to claim 1, wherein the processing content is displayed.