JPH09147014A - Scheduling method for operation work - Google Patents

Abstract

PROBLEM TO BE SOLVED: To schedule the operation works more properly and to reduce the working of a maintenance man by setting information, which is the base for scheduling of operation works, again in accordance with the actual result of operation. SOLUTION: Plural kinds of operation works A which are executed in the maintenance operation system for a network consisting of equipments of plural production vendors are scheduled based on execution time base information C corresponding to respective processes constituting each operation work. Information F related to each operation work executed in the maintenance operation system is stored, and is statistically processed, and the operation work is most suitably scheduled in accordance with the actual result of operation based on statistical information H related to the work, and it is systematized, thereby feeding back the execution result of the system.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a maintenance operation system for a system composed of a plurality of facilities which are targets of different operation work, and more particularly to a method of scheduling operation work.

[0002]

2. Description of the Related Art Conventionally, the scheduling of operation work executed in a maintenance and operation system for network equipment is managed in a document by a maintenance person of the equipment, and the maintenance work of the equipment is done by the maintenance person of the equipment to make adjustments to execute each work consistently. I was going. At this time, the maintenance and operation system for network equipment is a tool for executing work, and does not have a function of controlling the order of work in the system.

[0003]

In the above-mentioned conventional technique, it is possible to allocate a plurality of types of operation jobs to be executed in the maintenance operation system to the network composed of the equipment of a plurality of manufacturing vendors to the same equipment without duplication. This is done by the maintenance personnel of, so that a great load is imposed on the maintenance personnel of the equipment. Further, the allocation of the execution time of each process constituting the business is not the operation of the system to which the optimum execution time is allocated when the initial value of the business process-specific execution time basic information set by the developer is left unchanged.
Therefore, it is necessary to review and schedule the time required for various operation jobs based on the operation results. Furthermore, when a schedule change occurs in a certain work, it is necessary to check the schedules of other works and allocate them so that they do not overlap. An object of the present invention is to improve such problems, and to reconfigure the information that is the basis for the scheduling of operation work according to the operation record, and to enable more appropriate operation work scheduling. It is in. Another object of the present invention is to reduce maintenance work by having a schedule change and a rescheduling associated therewith in the system.

[0004]

In order to achieve the above object, in the invention according to claim 1, a plurality of types of operation work to be executed by a maintenance operation system for a network composed of equipment of a plurality of manufacturing vendors are performed. Scheduling is performed based on the execution time basic information corresponding to each process that constitutes a business, the information about the business of each operation business executed in the maintenance operation system is accumulated, the information about the accumulated business is statistically processed, and the business is performed. The system has a mechanism to feed back the execution result of the system by optimally scheduling each operation work according to the operation record based on the statistical information about and systematizing this. Further, in the invention according to claim 2, in the scheduling method according to claim 1, a change in scheduling is accepted.
The system has a mechanism for determining whether the process to be changed and the process assigned to the change destination can be executed at the same time, and if they cannot be executed at the same time, the scheduling of the process assigned to the change destination is restarted.

[0005]

BEST MODE FOR CARRYING OUT THE INVENTION According to the present invention, at the time of scheduling a plurality of types of operation jobs executed in a maintenance operation system for a network composed of equipment of a plurality of manufacturing vendors, scheduling is performed using information reflecting operation results. By doing so, it is possible to optimally schedule the operation work for each network facility, and to optimize the execution time of the operation work. The system administrator can reduce the operation by systematizing the scheduling of operation work for network equipment and the mechanism for changing it. Since information about various operation jobs is statistically processed and accumulated, the execution frequency of jobs can be analyzed and business improvement can be expected.

[0006]

An embodiment of the present invention will be described below with reference to the drawings. (First Embodiment) FIG. 1 shows a maintenance and operation system for a network composed of equipment of a plurality of manufacturing vendors, and is a diagram for explaining an embodiment of the invention according to claim 1.
In FIG. 1, A, B, J, G, and I indicate functions of respective processing units of the system, and C to F and H indicate various information stored in the storage unit of the system. Further, (1) to (10) show a procedure for resetting the execution time basic information for each business process. In this embodiment, various "A: operation work" activates "B: business process-based scheduling" (procedure (1)). "B: Scheduling by business process" is "C: Execution time basic information by business process" that manages basic information on the execution time of each process of various operations.
"D: Competing information of process" that manages whether each process of operation work may be performed at the same time as other processes
Then, scheduling is performed based on “E: Schedule information” that accumulates and manages schedule information of processes performed for each network facility (procedures (2), (2) ′,
(2) "). For" B: Scheduling by business process "of various operation jobs, the scheduling result is registered in" E: Schedule information "(procedure (3)).
The “J: Business process control” constantly monitors the “E: Schedule information”, and when the time registered in the “E: Schedule information” comes (procedure (4)), the process of the registered operational work is performed. Is started (procedure (5)).
"A: Operation business" started in "J: Business process control" shows the execution result after business execution as "F: Business information".
"E:
Schedule information ”(procedure (6),
(6) '). "G: Business information statistical processing" follows the contents of each process based on "F: Business information" in order to create business statistical information that manages the average execution time of each process of each operation business. The statistical processing is executed, and the result is stored in “H: Business statistical information” (procedures (7) and (8)).
"I: Execution time basic information reset by business process" is for each operation process based on "H: Business statistical information" in order to create execution time basic information for each business process according to the operation record. The execution time basic information is reviewed and the result is reset to "C: business process-specific execution time basic information" (procedures (9) and (10)). As a result, when various “A: operation jobs” to be executed next start each “B: business process-specific scheduling”, “C: business process-specific scheduling” referred to by “B: business process-specific scheduling”. Since the "separate execution time basic information" becomes the reset "C: business process-specific execution time basic information" according to the operation result, it is possible to optimally schedule the operation work.

FIG. 2 shows concrete "C: basic information of execution time by business process", "F: business information", and "G: statistical processing of business information". Referring to the information shown in Figure 2,
A specific process of resetting “C: business process-specific execution time basic information” will be described with reference to FIGS. 3 and 4. “C: Business process execution time basic information” manages the basic information used at the time of business scheduling for each process and network equipment manufacturing vendor in each business. The initial value of “C: business process-based execution time basic information” is set to a value determined for each process in correspondence with the manufacturer of the network equipment by the developer. First, "B: Scheduling by business process" calculates the execution time required for each process by using "C: Execution time basic information by business process" which is an initial value set by the developer (step 301). . In the calculation of the execution time, there are cases where the execution time is calculated based on fixed information and cases where the execution time is calculated based on the result calculated using a calculation formula according to the content of each process. A file updating process in a file updating operation will be described as an example in the case of using fixed information. In this process, the processing time when updating the same file by the equipment of the same manufacturing vendor is considered to be the same, so a fixed time is given to the manufacturing vendor and this is taken as the execution time of the process. Next, a file transfer process in a file update operation will be described as an example in the case of using the result calculated by using a calculation formula. In this step, the execution time is derived by a calculation formula using the file size as a variable. In this case, the effective transfer rate, which is the basis of the calculation, is managed in "C: Business process-based execution time basic information".
The execution time of the file transfer process is the result of multiplying the effective transfer rate by the file capacity to be transferred. in this way,
After "B: Scheduling by business process" calculates a necessary time, referring to "E: Schedule information", a free time that can be carried out is searched for and a process execution date and time is assigned (steps 303 and 304). At this time, since various operation works are carried out in the maintenance operation system, "B: Scheduling by business process" is performed by checking "D: Scheduling of the business process to be scheduled with respect to the target network equipment". Check based on "process competition information" (step 302), and schedule in a time zone in which the operation work can be executed consistently. When the operation work is performed on the network equipment, the execution result of "A: operation work" such as start time and end time is stored in "F: work information" (step 309). "G: Business information statistical processing" calculates values such as average execution time according to conditions in each process based on "F: Business information" in which start time, end time, etc. of each process are accumulated ( Step 310), and the result is "H: business statistics information".
(Step 311). “I: Business process execution time basic information reset” is for resetting “C: Business process execution time basic information” to information according to the operation experiment.
A value suitable for each process is calculated based on the information such as the average execution time accumulated in “H: Business statistical information” (step 3
12), "C: Execution time basic information by business process" is reset (step 313).

(Second Embodiment) FIGS. 5 to 7 are views for explaining an embodiment of the present invention. In FIG. 5, (1) to (6) show the rescheduling procedure in this embodiment, and K shows the processing unit function of the system of this embodiment. In this embodiment, "K: change schedule"
Receives the process to be changed and the execution time after the change (step 501). "K: Schedule change" acquires the execution time of the process to be changed from "E: Schedule information", and further acquires the process assigned to the change destination time from "E: Schedule information" (step 50).
2, procedure (1) ′) and “D: conflict information of process” (step 503, procedure (1)), the process to be changed and the process assigned to the change destination can be executed simultaneously. It is determined (step 504). If simultaneous execution is possible, the system waits for activation from “J: Business process control” as it is. If simultaneous execution is not possible, “B: Business process-specific scheduling” of the process at the change destination is activated (procedure (2)). "B: Scheduling by business process"
Performs scheduling on the basis of "C: business process execution time basic information", "D: process competition information", and "E: schedule information" (steps 505 to 507, steps (2) ', (2)). "), And register the result in" E: Schedule information "(step 508, procedure (3)),
An end notice is sent to "K: Change schedule" (procedure (3) '). The "K: schedule change" registers the received schedule of the process to be changed in "E: schedule information", and deletes the changed original schedule from "E: schedule information" (step 50).
9. Procedure (1) ")" J: Business process control "constantly monitors" E: Schedule information "(step 51).
1, 512), and when the time registered in “E: Schedule information” is reached (procedure (4)), the registered operation task process is activated (step 513, procedure (5)). "A: Operation business" started in "J: Business process control" shows the execution result after business execution as "F:
The fact that each process is completed is registered in "E: Schedule information" while being accumulated in "Business information" (step 51).
0, procedure (6), (6) '). As described above, by having a mechanism in the system that accepts a schedule change for a certain process and automatically changes the schedule even further depending on the type of the change destination process, it is possible to reduce the maintenance personnel's operation. Become.

[0009]

As described above, according to the first aspect of the present invention, the basic information at the time of scheduling the operation work, which has not been changed in the past, can be reset according to the operation record. It is possible to schedule more appropriate operation work. According to the second aspect of the present invention, the maintenance operation can be deleted by having the schedule change and the rescheduling accompanying it in the system.

[Brief description of the drawings]

FIG. 1 is a diagram showing a configuration of a maintenance operation system according to a first embodiment of the present invention and a flow of resetting execution time basic information for each business process, which is referred to when each operation business performs scheduling.

FIG. 2 is a diagram showing information C, F, and H that is helpful in processing among information stored and managed by the scheduling method according to the first embodiment of this invention.

FIG. 3 is a part of a sequence diagram of a scheduling method in the first exemplary embodiment of the present invention.

FIG. 4 is a part of a sequence diagram of a scheduling method in the first exemplary embodiment of the present invention.

FIG. 5 is a diagram showing a configuration of a maintenance operation system and a flow for performing rescheduling in a second embodiment of the present invention.

FIG. 6 is a part of a sequence diagram of a scheduling method in the second exemplary embodiment of the present invention.

FIG. 7 is a part of a sequence diagram of a scheduling method in the second exemplary embodiment of the present invention.

[Explanation of symbols]

A: Operation business, B: Business process-based scheduling, C: Business process-based execution time basic information, D: Process competition information, E: Schedule information, F: Business information, G: Business information statistical processing, H: Business statistics Information, I: resetting execution time basic information for each business process, J: business process control, K: schedule change.

Claims (2)

[Claims] 1. A conflict does not occur when a maintenance operation system is used to perform a plurality of operation jobs including a plurality of processes for a system including a plurality of facilities that are targets of different operation jobs. As described above, the scheduling method for controlling the order of operation work includes basic information on execution time by business process corresponding to each process constituting each operation work and a plurality of facilities constituting the system, and competition information of each process. The function to perform scheduling based on the schedule information of the process, the function to register the scheduling result in the schedule information, the function to read the information registered in the schedule information and activate each process, and the result of each activated process Function to store schedule information and business information, and statistical processing of the stored business information Based on the information stored in the business statistical information, and the execution time for each business process corresponding to each process of the operation business and multiple facilities that make up the system based on the information accumulated in the business statistical information. It has a function to reset the basic information, and the execution time basic information by business process used for scheduling when performing multiple types of operation business realized in the maintenance operation system for the system, the operation record of the maintenance operation system. A method for scheduling operation operations, which is characterized by resetting according to the above. 2. The method of scheduling an operation task according to claim 1, wherein the function of changing the assigned scheduling, and whether or not the changing step and the step assigned to the change destination can be simultaneously executed, the process conflicts. It has a function to judge by information and a function to reset based on business process execution time basic information, competition information of each process, and process schedule information when they cannot be executed simultaneously. Scheduling of operation work characterized by determining whether the process and the process assigned to the change destination can be executed at the same time, and if they cannot be executed simultaneously, the scheduling of the process assigned to the change destination is restarted. Method.