JPH0817429B2 - Emergency call network system - Google Patents

Description

DETAILED DESCRIPTION OF THE INVENTION (a) Field of Industrial Application The present invention provides an emergency prepared for emergency when a gas leak of household gas occurs, a fire occurs, and a sudden illness occurs in an elderly person at home. It relates to a reporting network system.

(B) Conventional technology In the past, when a gas leak of household gas occurred, the family member noticed the gas leak and the family member notified the gas sales company.

And even when a fire occurred, the family member who found the fire reported to the fire department.

For sudden illnesses such as the elderly at home, the family discovered an abnormality and reported it to the fire department.

(C) Problems to be solved by the invention However, gas leaks, fires, and sudden illnesses of elderly people living at home are often delayed because they are not reported at the same time as sudden illnesses and accidents occur. In some cases, it could be life-threatening, and in the event of a gas leak or fire, it often led to a major accident.

(D) Means for Solving the Problems In the present invention, therefore, a home transmission device installed on the user side of household gas and a computer installed in a management center are connected via a telephone line, and the same computer is connected. When,
The computer installed in the emergency response organization is connected via a telephone line, and the home transmission device has a gas leak alarm on the input side and a shutoff valve that shuts off in synchronization with the alarm operation of the gas leak alarm. While connecting a gas meter with a built-in pulse transmitter and a fire alarm, connect the above computer to the output side, and the computer will identify the user who made the notification and the contents of the emergency notification of the occurrence of a gas leak or fire. And has a function of selecting an emergency response agency that adapts to the specified emergency response content, and transmitting the user data identified by the selected emergency response organization and the identified emergency response content to the computer. The present invention is intended to provide an emergency call network system having a function of displaying received user data and contents of an emergency call.

In addition, a wireless receiver that receives a signal transmitted from a portable wireless transmitter that an elderly person at home operates when a sudden illness is connected to the input side of the in-home transmission device, and the computer identifies the user who made the notification and gas leak. In addition to identifying the content of an emergency call for an outbreak, fire, or sudden illness, we also selected an emergency response agency that adapts to the identified emergency call content, and identified the data of the user identified in the selected emergency response agency. It is also characterized by having a function of transmitting the contents of an emergency call to the computer.

(E) If a gas leak occurs in the user's house, the following measures will be taken automatically.

The gas leak alarm operates to warn of the gas leak, and the shutoff valve of the pulse oscillator with a built-in shutoff valve shuts off the gas to stop the gas supply.

At the same time as the gas leak alarm and the supply of gas are stopped, the home transmission device receives the operation signals of the gas leak alarm and the shutoff valve, and the computer installed in the management center automatically detects the gas leak through the telephone line. Make an emergency call.

At the management center, the computer receives the emergency call, the computer identifies the user, the content of the report is a gas leak, and the applicable emergency response agency is selected. Data such as the address and name of the specified user and the gas leak occurrence are automatically reported to a computer installed at a corresponding organization, for example, a gas sales company, via a telephone line, and the computer reports the data of the user. Display gas leak occurrence.

Therefore, the staff of the emergency response organization who received the notification confirmed the user who had the gas leak from the computer display,
It is possible to urgently dispatch to the same user's house and take prompt measures.

When a fire occurs in the user's house, the following measures are automatically taken.

A fire alarm is activated to warn of a fire.

At the same time as the fire alarm, the home transmission device receives a signal from the fire alarm and automatically notifies the computer installed in the management center of the fire via a telephone line.

At the management center, the computer receives the emergency call,
The computer identifies the user, identifies that the content of the report is a fire, selects the applicable emergency response agency, and selects the selected emergency response agency, for example, a computer installed in a security company or a fire station. , The data such as the address and name of the specified user and the fire occurrence are automatically reported through the telephone line, and the computer displays the notified user data and the fire occurrence.

Therefore, the staff member of the emergency response organization who receives the notification can confirm the user who has the fire from the display on the computer, and can urgently dispatch to the user's house and immediately deal with it.

In addition, when the elderly at home activates the portable wireless transmitter to notify the sudden illness, the following measures are taken.

A wireless receiver receives a signal transmitted from a portable wireless transmitter.

The home transmission device receives the reception operation signal of the wireless receiver and automatically makes an emergency call to the computer installed in the management center via a telephone line for the occurrence of a sudden illness.

In the management center, the computer receives the emergency call, the computer identifies the user, the content of the report is an outbreak of a sudden illness, and the applicable emergency response agency is selected, and the selected emergency Data such as the address and name of the specified user and the occurrence of sudden illness are automatically notified to a computer installed in a corresponding organization, for example, a welfare facility, via a telephone line, and the computer is notified of the data. Display the occurrence of sudden illness.

Therefore, the staff member of the emergency response organization who receives the notification can confirm the elderly at home who is suddenly ill from the display on the computer, can be urgently dispatched to the same elderly home, and can promptly transfer the elderly at home to the hospital.

(F) Effect As described above, according to the present invention, this emergency call is sent to the management center when a gas leak or fire occurs on the user side of household gas, or when a senior citizen at home becomes suddenly ill. The management center can identify the user who reported by computer and whether the content of the report is a gas leak, a fire, or a sudden illness. Then, select the applicable emergency response organization and automatically notify the computer installed in the selected emergency response organization with the specified user's address, name, etc. data and the specified report content via the telephone line. The emergency response organization can check the user's data and the content of the notification by computer and take the best action.

At this time, the computers installed in the management center and the emergency response organization should be equipped with a small computer such as a personal computer or an office computer, without introducing a large host computer, to provide an inexpensive and reliable emergency call network system. It can be configured.

Then, when a gas leak or a fire occurs, the gas leak countermeasure and the fire extinguishing work are promptly and appropriately performed.

In addition, in the case of sudden illness of the elderly at home, rescue is performed promptly and appropriately.

(G) Example The present invention relates to an emergency call network system in the event of a sudden illness, gas leak, or fire, which will be described in detail below with reference to the drawings. 1) is a user of household gas, and in particular, an elderly person at home (1-2) is to have a wireless portable radio transmitter (2) that can transmit when a situation such as sudden illness occurs at home. However, a wireless radio receiver (3) and a home transmission device (4) are installed indoors.

(5) is a telephone line (shown in a diagram) that connects the home transmission device (4) and a separately provided management center (6),
By operating the button (2-1) of the portable wireless transmitter (2) at the time of sudden illness, the wireless receiver (3) receives and outputs it to the in-home transmission device (4), and automatically the in-home transmission device ( 4)
The emergency call is made to the management center (6) via the telephone line (5).

(7) is an automatic switching cutoff device equipped in the gas cylinder (7-1), (8) is a gas leak alarm (9) gas meter with a pulse transmitter with a built-in shutoff valve, (9-1) is a gas leak sensor, (10) is a fire alarm, (11) is a telephone, and a wireless receiver (3) is provided on the input side of the in-home transmission device (4).
A gas leak alarm (9), a fire alarm (10), and a telephone (11), and an information receiving device (13) installed on the output side at a management center (6) described later. They are connected via telephone lines (5) (35) (47).

Further, the management center (6) is a place where the reception processing is comprehensively performed, and as shown in FIG.
2) has been installed to handle automatic emergency calls from the elderly at home (1-2), (13) is an information receiving device connected to the telephone line (5), (14) is a personal computer or An information processing device composed of an office computer, (15) a display, and (16) a printer.

In this manner, when the elderly at home (1-2) operates the button (2-1) of the portable wireless transmitter (2), the signal transmitted from the transmitter (2) is transmitted to the wireless receiver (3). Is received, and the received signal is input to the in-home transmission device (4), and is automatically transmitted from the in-home transmission device (4) to the information receiving device (13) of the management center (6) via the telephone line (5). And make an emergency automatic call.

Then, in the management center (6), the information receiving device (1
The information from the at-home elderly person (1-2) received by 3) is input to the information processing device (14), and the information processing device (14) is input.
Retrieves the address, name, age, etc. of the at-home elderly person (1-2) stored in advance by the user, displays the data, the sudden illness occurrence notification, and the screen of the display (15), and at the same time, displays the printer (16 ) To print.

At the same time, the information processing device (14)
2) Select a welfare facility (17) as an emergency response agency in charge of 2), and send the data and the emergency sickness notification to the computer (18) installed in the welfare facility (17) through the telephone line (19). Report automatically. Figure 4 shows welfare facilities (17)
Showing a computer (18) to be installed in
(20) is an information processing device composed of a personal computer or an office computer, (21) is a display, (22) is a printer,
(23) is a personal computer communication adapter, and (24) is an intelligent modem.

In the welfare facility (17), the information processing device (20) receives the emergency call from the management center (6) through the personal computer communication adapter (23), and the information processing device (20) receives the emergency message from the elderly at home (1-). While displaying the data of 2) and the notification of sudden illness occurrence on the screen of the display (21), the printer (2
Print in 2).

The staff of the welfare facility (17) who received the emergency call confirms the situation to the old person who has made a report through the telephone line (26-1) based on the displayed or printed data, and depending on the situation, the fire department ( 25) etc. is called for rescue via the telephone line (26).

If the confirmation cannot be made, contact the pre-organized collaborator (27) via the telephone line (28),
The co-worker (27) is asked to understand (29) the situation of the old man, and the report is received via the telephone line (30).

Then, depending on the situation of the elderly, the collaborator (27) directly reports to the fire department (25) through the telephone line (31), and the welfare facility (17) calls the management center (6) by telephone line (32). ) Through the post-report.

Furthermore, the staff of the fire department (25) requested to be dispatched from the welfare facility (17) via the telephone line (26) was
-2) to dispatch (33) to take appropriate measures, and to report the results to the welfare facility (17) via the telephone line (34).

Also, when a gas leak of household gas occurs on the user (1) side, the gas leak sensor (9-1) catches the gas leak, and at the same time, the gas leak alarm (9) is activated to notify the gas leak alarm. In parallel with this, the gas flow with the pulse generator with built-in shutoff valve (8) is immediately shut off, and the information transmission device at the management center (6) is automatically sent from the home transmission device (4). Make an automatic emergency call to (13) via the telephone line (35).

Then, in the management center (6), the information receiving device (1
Input the notification from the user (1) received by 3) to the information processing device (14), and the address, name, and age of the user (1) previously stored in the information processing device (14). The data and the like are displayed on the screen of the display (15) and printed by the printer (16).

At the same time, the information processing device (14) selects the security monitoring center (36) as an emergency response organization and sends the data to the computer (18) installed in the security monitoring center (36) through the telephone line (37). Automatic notification of gas leak occurrence report.

In the security monitoring center (36), the information processing device (20) receives an emergency call via the personal computer communication adapter (23), as in the welfare facility (17), and the data of the user (1) and gas leak. It is displayed on the screen of the occurrence report and the display (21) and printed by the printer (22).

Upon receipt of such an emergency call, the staff of the security monitoring center (36) makes a confirmation call to the user (1) side via the telephone line (38) by using the displayed or printed data, and Notify the gas sales company (39) in charge via the telephone line (40).

The gas sales company (39) in charge dispatches (41) to the user (1) side to take measures, and depending on the situation, the fire department (25)
The fire department (25) dispatches (44) to the user (1) to take appropriate action.

Further, when a fire occurs on the side of the user (1), the fire alarm (10) is activated, and the home transmission device (4) sends a fire report to the management center (6) via the telephone line (47). Make an emergency call (47).

Then, in the management center (6), the information receiving device (1
The information received by 3) is input to the information processing device (14), and the data such as the address, name and age of the user (1) stored in advance by the information processing device (14) are searched, Display of the data and fire report (15)
Display on the screen of and print with the printer (16).

At the same time, the information processing device (14) selects the security company (48) as an emergency response organization, and the user (1) is connected to the computer (18) installed in the security company (48) through the telephone line (49). The relevant data and the fire occurrence report are automatically notified.

In the security company (48), like the welfare facility (17), the information processing device (20) receives the emergency call via the personal computer communication adapter (23) and displays the data of the user (1) (21). ) And the printer (2
Print in 2).

The staff of the security company (48) makes a confirmation call to the user (1) based on the displayed or printed data.
Depending on the situation, dispatch (50) or, depending on the situation, the fire station (2
Make an emergency call to 5) via the telephone line (51).

And the fire department (25) dispatches to the user (1) side (5
2) and take appropriate measures.

[Brief description of drawings]

FIG. 1 is a block diagram of an emergency network system according to the present invention, FIG. 2 is a block diagram of alarm devices and the like installed on the user side, FIG. 3 is a block diagram of a computer system installed in a management center, and FIG. FIG. 3 is a block diagram of a computer system installed in a welfare facility or the like. (1): User (1-2): Elderly at home (2): Portable wireless transmitter (3): Wireless receiver (4): Home transmission device (5): Telephone line (8): Built-in shutoff valve Gas meter with pulse transmitter (9): Gas leak alarm (10): Fire alarm (12): Computer (17): Welfare facility (25): Fire station (39): Gas sales company

Claims (2)

[Claims] 1. A home transmission device (4) installed on the side of a household gas user (1) and a computer (12) installed in a management center (6) are connected via a telephone line, The computer (12) and the computer (18) located in the emergency response organization are connected via a telephone line, and the in-home transmission device (4) has a gas leak alarm (9) and the same gas on the input side. The fire alarm (10) and the gas meter (8) with a built-in shut-off valve that shuts off in tandem with the alarm operation of the leak alarm (9) are connected, while the computer (12) is connected to the output side. After connecting, the computer (12) identifies the user (1) who made the report, identifies the content of the emergency report regarding the occurrence of a gas leak or fire, and selects the emergency response agency that applies to the identified content of the emergency report. And identified the selected emergency response agency The user (1) data and the specified emergency call content are transmitted to the computer (18), and the computer (18) has a function of displaying the received user (1) data and the emergency call content. An emergency call network system comprising: 2. A portable radio transmitter (2) operated by an in-home elderly person (1-2) at the time of sudden illness on the input side of a home transmission device (4).
Connect the wireless receiver (3) that receives the signal transmitted from the computer, and the computer (12) identifies the user (1) who made the notification and the contents of the emergency notification of the occurrence of gas leak, fire, or sudden illness. In addition to the above, the emergency response agency that applies to the identified emergency response content is selected, and the data of the user (1) identified in the selected emergency response organization and the identified emergency response content are stored in the computer (18). The emergency call network system according to claim 1, further comprising a transmitting function.