JPH0795232A - Job processing system for job instruction sheet - Google Patents

Abstract

PURPOSE:To improve the operability of a handwritten sheet, and to improve convenience by automatically issuing the handwritten sheet to be used at each stage of a job. CONSTITUTION:A user A prepares the origin of a document, corrects the origin according to the correction and comment addition of a user B, and preserves the document after the approval of the user B. When the user A adds the handwritten sheet to the origin, and activates a document pass approving task, a handwritten sheet sub-system 11 communicates the identified result to a managing sub-system 13. The sub-system 13 registers a required new instruction in a management table, and activates a job program. Then, an electronic mail sub-system 12 generates new mail information in the management table, and transmits a mail to an address corresponding to the user B. When the user B instructs page addition based on the offered information, the handwritten sheet sub-system 11 automatically print-outs the addition instruction handwritten sheet, and the user B performs the correcting work by handwriting, and inputs it to a scanner. The user A receives the mail through the system 12, corrects the origin by handwriting, and communicates it, and the system 11 automatically prints the corrected handwritten sheet.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a personal computer, a workstation, a facsimile machine,
In an environment where scanners, printers, etc. are connected to each other,
The present invention relates to a business processing system capable of automatically processing a business instructed by a handwritten sheet.

[0002]

2. Description of the Related Art Conventionally, a personal computer (P
C), a system such as that disclosed in Japanese Unexamined Patent Publication (Kokai) No. 4-18844, which automatically processes the work instructed by the handwriting sheet without directly operating the equipment such as the workstation (WS) using the keyboard. There is.
This system uses a fixed identification pattern (bar code, etc.) that indicates the destination of an e-mail on a sheet sent by fax.
Is printed. On the receiving side, there has been proposed a device that recognizes this identification pattern, identifies the destination of an electronic mail, and automatically transfers the content received by FAX as an electronic mail. According to this device, F
The burden on the AX sender side can be reduced.

Further, as shown in Japanese Patent Application Laid-Open No. 2-278458, a table for identifying a job and an address of a user is provided to manage a route through which a work is carried out, and an approval rule based on the contents of a predefined form is provided. An electronic document approval system has been proposed that determines the approval route according to the requirements and monitors business processing. According to this device,
By entering text on the form display screen, multiple users can sequentially add comments to documents that require approval.

[0004]

However, in the above-mentioned conventional system, even if the work can be executed by the handwriting sheet, the user understands the kind of handwriting sheet necessary for each work in advance and creates the sheet by himself / herself. There was a problem that the sheets had to be selected and printed, and therefore the sheets had to be prepared each time. In addition, the correction contents and additional comments for each user, which are necessary when performing work such as joint writing by multiple users, were added. Had the problem that the convenience of handwriting sheets could not be used.

As described above, even in the conventional work that can be executed by the handwritten sheet, the user understands the types of the handwritten sheet necessary for each work in advance, selects the sheet by himself / herself, and prints it each time. There is a drawback that it is necessary to prepare a sheet, and the handwriting sheet cannot be used for adding correction contents and comments.

Therefore, according to the present invention, when the work that can be executed by each handwriting sheet is defined in advance, the handwriting sheet that can be used at each stage of the work can be prepared without the user's knowledge. It is an object of the present invention to provide a business processing system using a handwritten sheet that can add a comment using a handwritten sheet.

[0007]

In order to solve the above-mentioned problems, a processing system according to the present invention provides an identification unit for identifying a plurality of different work instruction handwriting sheets, and the work instruction handwriting identified by the identification unit. A recognition unit for recognizing the content of the business shown on the sheet, a transfer unit for transferring the content of the business recognized by the recognition unit through a network, and a business unit based on the business content transferred by the transfer unit. It is provided with an issuing unit that determines the processing progress status and issues a work instruction sheet corresponding to the next processing to be executed.

[0008]

With the above-described means, it is possible to automatically issue a handwritten sheet that can be used at each stage of the work depending on the progress of the work, and correction contents and comments can be added for each user by using the handwritten sheet. It becomes feasible.

[0009]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment of the present invention will be described below with reference to the drawings.

FIG. 20 shows the hardware configuration of the system according to the present invention. This business processing system has a configuration in which at least one server device 231 and a plurality of viewer devices (terminals) 232 are connected to each other via a communication line (LAN) 233. The server device 231 includes a CPU 234 for arithmetic processing, a display device 235 for man-machine interface, an input device 236, a scanner 237 for inputting / outputting a handwritten sheet, and a printer 23.
8, a main memory 239 as a server internal storage device,
An image memory 240, an image processing unit 241 for processing such as image compression / expansion / enlargement / reduction / rotation, and an OCR / OMR unit 2 for reading marks and characters on a handwritten sheet.
42 and a communication control unit 243.

The viewer device 232 includes a CPU 244 for arithmetic processing, a display device 245 for a man-machine interface, an input device 246, a main memory 247 as a viewer internal storage device, and a communication controller 248.
It consists of

The communication control units 243 and 248 are connected to the communication line 2
33 sends or receives data to or from the server device 231.
And a viewer device 232 (plurality). Further, the scanner 237, the image memory 240, and the OCR / OMR unit 242 of the server device 231 may be configured as a handwritten sheet input recognition device (not shown) independently of the server device 231, and in that case, communication control is performed. It suffices that the unit is connected to the communication line 233.

FIG. 1 shows a schematic configuration of a business processing system according to the present invention. That is, this business processing system is composed of, for example, a handwriting sheet subsystem 11, an electronic mail subsystem 12, a business management system 13, and a document management subsystem 14.

The handwritten sheet subsystem 13 is a subsystem that provides a function of recognizing a handwritten sheet corresponding to a routine task and executing the task, and a function of issuing a handwritten sheet that can be used by the user for each task step.

The electronic mail subsystem 12 is a subsystem that provides a function of transmitting / receiving electronic mail between users, and can handle image data in the same manner as text data.

The work management subsystem 13 is a subsystem that provides a function of managing the type, progress, and related resources (handwritten sheet, user, document) of routine work. The document management subsystem 14 is a subsystem that provides a function of managing, for each user, all document data such as a document required for business execution, a document generated by a handwritten sheet, and a document transmitted / received by electronic mail. A detailed description of the internal operation of these subsystems is omitted because it is not directly related to the essence of the present invention, and only the parts related to the present invention will be described.

FIG. 2 is an example showing an outline of a method of using the business processing system according to the present invention. Here, the user A creates a document manuscript, the user B executes the correction work and the comment addition, the user A again corrects the document manuscript, and the user B approves the final result. Let's consider the task of

User A attaches a handwritten sheet to the original of the document and activates the document circulation approval work, and User B uses the handwritten sheet defined in connection with the electronic mail subsystem 12 and the correction work. The comment is added, the user A again executes the document correction using the handwritten sheet defined in relation to the same work as the e-mail subsystem 12, and the user B executes the approval process in the e-mail subsystem. Then, the final product is stored in the designated storage location. Sheet ID for each user to identify the handwritten sheet
Even if you do not know, you can get the necessary handwriting sheet by selecting the function. This feature will be described later.

FIG. 3 shows an example of a handwritten sheet for document circulation work. For the document circulation work, a new work instruction handwriting sheet 31, an additional work instruction handwriting sheet 32, and a correction work instruction handwriting sheet 33 are defined. The handwritten sheet 31 is used to newly activate the document circulation work, the handwritten sheet 32 is used to instruct additional work to the already activated document circulation work, and the handwritten sheet 33 is already activated. It is used to direct the correction work to the circulation work. Each of the three types of handwritten sheets 31, 32, and 33 for document circulation business is provided with a business name, a business ID, a sheet usage right password, an item specific to the business or the handwritten sheet, and a comment field for writing a handwritten memo. There is. The image data entered in the comment field is added by using a handwritten sheet and managed for each job.

FIG. 4 shows a business management table 40. This is held in the work management subsystem 13 and defines a work. It comprises fields of a business type 41 for identifying the business type, a business processing program name 42, and an argument list 43 for the business processing program.

FIG. 5 shows a business management table 50. This is held in the work management subsystem 13 and manages the work being executed. Business type 5 to identify the type of business being started and executed using the handwriting sheet
1. Business ID 52 for identifying business processing, user list 52 related to business, document list 5 related to business
4. A status 55 field indicating the progress of the work.

FIG. 6 shows a handwritten sheet management table 60. This is held in the handwriting sheet subsystem 11 and manages the handwriting sheet. The field includes a work type 61 for identifying the kind of work, a work step 62 that constitutes each work, and a handwritten sheet ID 63 field that can be used to give a work addition instruction for each work step.

FIG. 7 shows a mail address management table 70. This is held in the electronic mail subsystem 12 and manages the mail destination for each user. It is a correspondence table composed of fields of a user ID 71 for identifying a user and an email address 72 defined for each user.

FIG. 8 shows a user management table 80. It manages the users who can use the entire system.
At least fields of a user ID 81 for identifying a user, a user name 82, and a user password 83 are included. The electronic mail subsystem 12 can be used by inputting the user ID 81 or the user name 82 and the user password 83, and the operator operation screen is displayed on the terminal device of each user.

FIG. 9 shows a mail information management table 90. This is held in the electronic mail subsystem 12 and manages mail information necessary for mail distribution. It is composed of a mail ID 91 for identifying a mail, other fields (explanation omitted), comment information 96 for managing comments added to the mail, and business information 97. The comment information 96 includes a comment writer ID 961 and a comment data type 962. , Comment data size 963,
Four fields of comment document name 964, business information 9
7 is composed of two fields, a business type 971 and a business ID 972. 13 and 14 are flowcharts showing the flow of work by the processing system of the present invention.
0 to 12 are examples of operator operation screens. First, the user A sets his / her user ID in the user column of the new business instruction handwriting sheet 31 for the document circulation approval business defined in advance, and the user B who wants to obtain approval in the circulation destination column in the storage destination column. The final storage destination file is input from the scanner with free comments entered in the comment fields and the document 31 (which may include a handwritten page) that requires approval with the sheet 31 attached (201).

The handwritten sheet subsystem 11 recognizes the handwritten sheet by OCR / OMR or the like and notifies the business management subsystem 13 of the recognition result. The work management subsystem 13 recognizes that the work is a document circulation approval work, and selects “document circulation approval” as the work type 51 in FIG.
2, a new ID “0001”, a user list 53 related to work “user A, user B”, a document list 54 related to work “manuscript storage destination final storage destination”, and a status 55 “new”. The “instruction” is registered in the work management table 50, respectively. Next, referring to the business definition table 40 in FIG. 4, the business processing program name 42 "PROC" corresponding to the business type 41 "document circulation approval"
(The argument list 43 of this processing is the number of circulation destination users and the circulation destination user ID list).

The electronic mail subsystem 12 stores new mail information (mail I) in the mail information management table 90 of FIG.
D, headline, sender information, receiver information, page information, comment information, business information, etc.). The content of the comment section of the handwritten sheet 31 is recorded as image data in the comment information 96, and the business type and business ID are the business information 9
Recorded in 7. Further, the e-mail subsystem 12 refers to the e-mail address management table 70 of FIG. 7, and the e-mail address 72 corresponding to the user ID 71 “user B”.
Send an email to "addrB". As a result, the mail notifying the work request is transmitted to the user B who is the first circulation destination (202 to 204).

User B receives this mail through the electronic mail subsystem 12 and knows that he has received the request for the document circulation approval work, and the operator operation screen 100 of FIG.
Proceed while watching. On the operator operation screen 100, the document image information 101 transmitted from the user A, the approval work information 103, and the comment information 102 are displayed via a window on the screen. For the document image information 101, display conversion such as single screen display / plural screen display, enlargement / reduction / rotation, and print output can be selectively operated. In the approval work information 103, a user name, presence / absence of a comment, text / image distinction if there is a comment, approval approval / disapproval are displayed according to the approval route, and new approval approval / disapproval and new addition processing can be selected. When the comment field of the handwritten sheet 30 input by the user A is used as the comment information 102, the content of the comment field is displayed as image data (205-2).
06).

At this time, the electronic mail subsystem 12
By referring to the mail information table 90 (FIG. 9) from the user A to the user B, the information corresponding to the business identified by the business type 971 “document circulation approval” and the business ID 972 “01020” of the business information 97 is presented. This information corresponds to the approval work information 103 on the operation screen 100.

When the user B selects and operates the "add page" function while the operator operation screen 100 is displayed, the electronic mail subsystem 12 notifies the handwritten sheet subsystem 11 of this. The handwritten sheet subsystem 11 refers to the handwritten sheet management table 60 of FIG. 6 and refers to the handwritten sheet ID 63 corresponding to the business type 61 “document circulation approval” and the business step 62 “page addition”.
The handwritten sheet of "01021", that is, the additional instruction handwritten sheet 32 for the document circulation approval work is automatically specified and printed out (208).

The detailed processing flow at this time will be described with reference to the flowchart of FIG. E-mail subsystem 12
Refers to the mail information management table 90 of FIG. 9 and extracts mail information from the user A currently being processed to the user B (301). In order to determine whether this mail is a business mail corresponding to some business defined in the system, it is checked whether business information 97 is described (8302). If the email is not a business email, the processing ends at this stage (until delivery / display of the email) (303). If it is a business mail, the content selected by the user B on the operator operation screen 100 is judged (304). User operation is "Add page"
In this case, the work information 97 is referred to (305), and the handwritten sheet subsystem 11 is notified of the work type 971 “document circulation approval”, the work ID 972 “01020”, and “page addition” (306).

The handwritten sheet subsystem 11 refers to the handwritten sheet management table 60 shown in FIG. 6 to take out necessary information about the handwritten sheet (309). Of the information notified from the electronic mail subsystem 12, the business type is checked (310) and “document circulation approval”. Next, the business step is checked (311) and “add page” is set, so the sheet ID 6 of the handwritten sheet management table 60 is set.
3 (315), the corresponding sheet ID “010
21 "is automatically printed (316). The user B may use the additional instruction handwriting sheet 32 for the document circulation approval work (317).

User B prints out the correction specified page of the document to be approved on the operator operation screen 100, performs the correction work by handwriting so that the correction and correction parts can be easily understood, and these correction pages are used for the document circulation approval business. The additional input handwritten sheet 32 (selection entry of “deny”) is added and the scanner is input (209).

The handwritten sheet subsystem 11 recognizes the handwritten sheet by OCR / OMR or the like and notifies the business management subsystem 13 of the recognition result. The work management subsystem 13 recognizes that it is an additional instruction related to the document circulation approval work, and refers to the work management table 50 in FIG. 5 to change the status 55 of the work ID 52 “0001” from “new instruction” to “additional instruction ( (Repudiation) ”, the route of the user list 53 is traced in the reverse direction, and an email for notifying the business request to“ user A ”is returned. The electronic mail subsystem 12 creates new mail information (mail ID, headline, sender information, recipient information, page information, comment information, business information, etc.) in the mail information management table 90 of FIG. At this time, the content of the comment section on the additional instruction handwriting sheet 32 is additionally recorded and managed in the field of the comment information 96 as image data. Further, the electronic mail subsystem 12 uses the mail address management table 70 of FIG.
With reference to, a mail is transmitted to the mail address 72 "addrA" corresponding to the user ID 71 "user A" (210 to 212). It should be noted that selecting and operating "deny" while the operator operation screen 100 is displayed has the same meaning as inputting the additional instruction handwriting sheet 32 in which "deny" is selected and entered, and both are shown in FIG. The user A is notified of the business request by going backward in the route of the user list 53 of FIG. This processing is executed by a method instructed in advance by referring to the user list 53 and the status 55 of the work management table 50.

The user A receives this mail through the electronic mail subsystem 12, knows that the answer to the document circulation approval work has been received, and advances the processing while looking at the operator operation screen 110. On the operator operation screen 110 of FIG. 11, the document image information 111, the approval work information 113, and the comment information 112 returned from the user B are displayed. The document image information 111 includes the original document to be approved transmitted by the user A and the corrected additional page returned by the user B, and display conversion such as single screen display / multiscreen display and enlargement / reduction / rotation. , Print output can be selected. In the approval work information 113, a user name, the presence / absence of a comment, the text / image distinction and the approval / denial of approval are displayed according to the approval route. The comment information 112 is the content of the comment field when the comment field of the handwritten sheet 31 first input by the user A is used, and the comment field when the comment field of the handwritten sheet 32 input by the user B is used. The contents including the above can be displayed as image data (213 to 215).

As described above, since the correction work can be performed by handwriting and transmitted electronically, the changed portion with respect to the original data becomes very easy to understand, and the process of changing the image information, which is difficult only by exchanging the text information, is newly added. It became possible to convey it as information.

The user A selects and operates the "print" function while the operator operation screen 110 is being displayed, and prints out only the page to be referred at the time of the document correction work or the page to be corrected by handwriting and refer to these. Make corrections while handwriting. Further, when the user A selects and operates the "page modification" function, the electronic mail subsystem 12 notifies the handwriting sheet subsystem 11 of this. The handwritten sheet subsystem 11 refers to the handwritten sheet management table 60 of FIG. 6, and refers to the handwritten sheet with the handwritten sheet ID 63 “0102” corresponding to the business type 61 “document circulation approval” and the business step 62 “page modification”, that is, the document. The correction instruction handwriting sheet 33 for circulation approval work is automatically specified and printed (216).

The detailed processing flow at this time is shown in FIG.
The flowchart will be described. The electronic mail subsystem 12 refers to the mail information management table 90 of FIG. 9 and extracts mail information from the user B currently processing to the user A (301). In order to determine whether this mail is a business mail corresponding to some business defined in the system, it is checked whether business information 97 is described (302). If the email is not a business email, the process ends at this stage (up to delivery and display of the email) (303). If it is a business mail, the content selected by the user A on the operator operation screen 110 is judged (304). If the user operation is “correct page”, refer to the business information 97 of FIG. 9 (30
7), task type 97 in the handwriting sheet subsystem 11
1 "Document Circulation Approval", Business ID 972 "01020",
And "page modification" (308).

The handwritten sheet subsystem 11 refers to the handwritten sheet management table 60 shown in FIG. 6 and takes out information regarding a required handwritten sheet (309). Of the information notified from the e-mail subsystem 12, the business type is checked (310) and it is confirmed that it is “document circulation approval”. Next, the business step is checked (311) and the page correction is performed. Therefore, the sheet ID 63 of the handwritten sheet management table 60 is referred to (318), and the corresponding sheet I
Automatically print the handwritten sheet of D "01022" (31
9). The user A may use the additional instruction handwriting sheet 33 for the document circulation approval work (320).

The user A attaches the correction instruction handwriting sheet 33 for the document circulation approval work to the corrected page and inputs it by the scanner. On the correction instruction handwriting sheet 33, the page number to be corrected and, if necessary, a comment can be written by handwriting (217).

The handwritten sheet subsystem 11 recognizes the handwritten sheet by OCR / OMR or the like and notifies the business management subsystem 13 of the recognition result. The work management subsystem 13 recognizes that the correction instruction is for the document circulation approval work, refers to the work management table 50 of FIG. 5, and changes the status 55 of the work ID 52 “0001” from “additional instruction” to “correction instruction”. User list 5
According to the route of 3, the email notifying the user B of the work request is retransmitted.

The electronic mail subsystem 12 adds new mail information (mail ID, headline, sender information, recipient information, page information, to the mail information management table 90 of FIG. 9).
Comment information, business information, etc.) is generated. At this time, the content of the comment field of the correction instruction handwriting sheet 33 is recorded and managed as image data in the field of the comment information 96. Further, the electronic mail subsystem 12 refers to the mail address management table 70 of FIG. Email address 72 "addrB" corresponding to "B"
A mail is sent to (218-220).

It should be noted that selecting and accepting "approval" while the operator operation screen 100 is displayed has the same meaning as inputting the correction instruction handwriting sheet 33, and both of them are the paths of the user list 53. The work request is notified according to. This is executed by a method instructed in advance by referring to the user list 53 and the status 55 of the work management table 50 of FIG.

User B receives this mail through the electronic mail subsystem 12, knows that he has received the request for the document circulation approval work again, and the operator operation screen 1 in FIG.
The process proceeds while watching 20. Operator operation screen 12
At 0, the document image information 121, the approval work information 123, and the comment information 122 transmitted from the user A are displayed.
The document image information 121 is the corrected approval target document transmitted by the user A. In the approval work information 123, the user A, the user B, the presence / absence of a comment by the user A, the text / image distinction, and the approval / denial of approval are displayed according to the approval route. As the comment information 122, the content of the comment field of the handwritten sheet 33 input by the user A is displayed as image data as it is (221 to 222).

When the user B selects "approval" on the operator operation screen 120, the electronic mail subsystem 1
2 notifies the business management subsystem 13 of this. The business management subsystem 13 is the business management table 50 of FIG.
The document management subsystem 14 is requested to store the document to be approved in the document list 54 managed by the document management subsystem 14 in the designated storage destination. The document management subsystem 14 automatically stores the approval target document in the storage destination designated as the approved document (223 to 224).

In the above description, the document circulation approval work by two persons, user A and user B, has been described for the sake of simplicity. However, regarding the document circulation approval work between three or more users, the processing contents by the user / system are also described. Since there is no change in, the same business processing is possible.

In the flow of the document circulation approval work of the list mentioned above, the image data handwritten in the comment fields of the new work instruction handwriting sheet 31, the additional work instruction handwriting sheet 32, and the correction work handwriting sheet 33 are , Is recorded and managed as comment information related to the same document circulation approval work managed in the work management table 50 by the work management subsystem 13 based on each handwritten sheet ID recognized by the handwriting sheet subsystem 11. It Further, the document management subsystem 14 stores and manages the actual condition of the comment image data, and the electronic mail subsystem 12
Manages the comment information (that is, comment writer, comment data type, comment data size, comment file name) in the mail information table 90. The electronic mail subsystem 12 records the business ID 972 in the business information 97 in the mail information table 90, and the business and the mail are associated with each other by this business ID.

The detailed processing flow at this time is shown in FIGS.
This will be described with reference to the flowchart of 9. First, the handwriting sheet subsystem 11 recognizes the input new / addition / correction work instruction handwriting sheet (401). It is determined whether or not the recognition of the handwritten sheet has ended normally (402), and if it has ended normally, the handwritten sheet management table 60 is referred to (4).
03) Then, it is judged whether or not the sheet ID of the handwritten sheet is valid (404), and if it is valid, the content of the comment field is cut out as image data (405). The handwritten sheet subsystem 11 notifies the document management subsystem 14, the job management subsystem 13, and the electronic mail subsystem 12 of the processing results up to this point (406). If there is an error in the recognition of the handwritten sheet or the determination of the handwritten sheet ID, error processing is performed, and then the processing is ended (409).

The document management subsystem 14 stores (411) the image data, which is the content of the comment section cut out, as a comment file, and returns the comment file name to the handwriting sheet subsystem 11 (412). This comment file name is notified to the electronic mail subsystem 12 and managed as comment information.

Upon receiving the notification from the handwriting sheet subsystem 11, the work management data subsystem 13 refers to the work management table 50 (421), searches for a work managed by the same work ID (422), The status of the job is updated (423). If the business ID cannot be found, error processing (429) is performed and the process ends.

Upon receipt of the notification from the handwriting sheet subsystem 11, the electronic mail subsystem 12 refers to the mail information management table 90 (431) and displays the mail information in which the same business ID is recorded and managed as the business information 97. After searching (432) and confirming the business type 971 (433), the comment information 96, that is, the comment writer 96
Information including 1, comment data type 962, comment data size 963, and comment file name 964 is generated (434). Then, the comment information 96 is added to the mail information management table 90 (435).

As described above, the sheet ID, the work ID, the mail ID, and the various management tables are used to describe and manage the mutual relation of data related to the same work.

The document management subsystem 14 stores and manages all related documents and comment information, and can refer to any related documents and comment information at any step of the work. In business, any user on the document circulation approval route can refer to the original approval target document, correction information, correction information, comment information, etc. added by the user on the approval route. Corrections and corrections can be added.

Although the document circulation approval work has been described here as an example, it can be applied to a work for carrying out a predetermined process along a designated route, such as a document distribution work, a questionnaire totalization work, a purchase request work, and a approval work. The same can be applied. In any case, it is possible to automatically provide a handwritten sheet that can be used by the user for each business step, and it is possible to easily add an arbitrary comment by handwriting.

For example, in the questionnaire totaling work, handwritten sheets with comment columns are distributed to all users who are the subjects of the questionnaire survey, and these are collected, and the numerical answer portion is automatically totaled, and the comment column is cut out as it is and a list is displayed. By creating it, it is possible to automate the counting operation.

For example, in the approval process, the reason (comment) for approval or disapproval can be attached by handwriting, information can be passed according to a predesignated route, and finally all the circumstances can be automatically saved.

[0057]

As described above in detail, according to the present invention, it is possible to automatically issue a handwritten sheet that can be used at each stage of work in accordance with the progress of work, and to add correction contents and comments. Can provide a business instruction processing system using a handwritten sheet that can be realized by using a handwritten sheet.

Further, since the work instructions can be handwritten,
In the work that requires correction processing, the changed part of the original data becomes very easy to understand, and the process of changing image information, which was difficult only by exchanging text information, can be transmitted as new information. By using the means for processing electronically and the means for processing by handwriting, it becomes possible to fully utilize the convenience of handwriting and the superiority of image information.

[Brief description of drawings]

FIG. 1 is a diagram showing a schematic configuration of a business processing system according to the present invention.

FIG. 2 is a diagram showing an outline of a method of using the business processing system according to the present invention.

FIG. 3 is a diagram showing an example of a handwritten sheet for document circulation work.

FIG. 4 is a diagram showing a business definition table.

FIG. 5 is a diagram showing a business management table.

FIG. 6 is a diagram showing a handwritten sheet management table.

FIG. 7 is a diagram showing a mail address management table.

FIG. 8 is a diagram showing a user management table.

FIG. 9 is a diagram showing a mail information management table.

FIG. 10 is a diagram showing an example of an operator operation screen.

FIG. 11 is a diagram showing an example of an operator operation screen.

FIG. 12 is a diagram showing an example of an operator operation screen.

FIG. 13 is a flowchart showing the flow of work by the processing system according to the present invention.

FIG. 14 is a flowchart showing the flow of work by the processing system according to the present invention.

FIG. 15 is a flowchart showing in detail the flow of work by the processing system according to the present invention.

FIG. 16 is a flowchart showing in detail the flow of work by the processing system according to the present invention.

FIG. 17 is a flowchart showing in detail the flow of work by the processing system according to the present invention.

FIG. 18 is a flow chart showing in detail the flow of work by the processing system according to the present invention.

FIG. 19 is a flowchart showing in detail the flow of work by the processing system according to the present invention.

FIG. 20 is a diagram showing a hardware configuration of a system according to the present invention.

[Explanation of symbols]

11 ... Handwriting sheet subsystem, 12 ... E-mail subsystem, 13 ... Business management subsystem, 14 ... Document management subsystem.

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Claims (3)

[Claims] 1. In a system for processing a business by allowing a plurality of users to communicate with each other via a network, a means for identifying a plurality of business instruction sheets related to the business, and the means identified by the identifying means. A means for recognizing the content of the business indicated on the business instruction sheet, a means for managing the processing path / processing content / progress of the business recognized by the recognition means, and a processing path for the business managed by the management means. A work processing system using a work instruction sheet, comprising means for automatically issuing a work instruction sheet corresponding to the next processing to be executed according to the processing content and progress. 2. In a system for processing a business by a plurality of users communicating with each other via a network, a means for identifying a plurality of different business instruction sheets, and the business instruction identified by the identifying means. Means for recognizing the content of the business shown on the sheet, means for transferring the content of the business recognized by the recognizing means via the network, and processing of the business based on the business content transferred by the transfer means A business processing system using a business instruction sheet, comprising: means for determining a progress status and automatically issuing a business instruction sheet corresponding to a process to be executed next. 3. In a system for processing a business by a plurality of users communicating with each other via a network, a means for identifying a plurality of different business instruction sheets, and the business instruction identified by the identifying means. A means for recognizing the content of the business shown on the sheet, a means for inputting image information of a plurality of the business instruction sheets, managing the image information in association with the processing stage of the business, and managed by the management means A work processing system using a work instruction sheet, comprising means for transferring image information via the network and referring to and processing from an arbitrary position on a work processing path.