JPH0793618A - Ticket processor - Google Patents

Abstract

PURPOSE:To provide a ticket processor which is capable of remarkably shortening the waiting time of a user and reducing the load of a clerk. CONSTITUTION:This ticket processor has a storage means 2 storing issue information on toll tickets to be offerd to the uses of plural persons, refund information and charge calculation information on a refund, a non-use information collection means collecting the non-use information on the toll tickets, an input means inputting the refund request on the toll tickets and a charge processing means 3 determining the refund, referring to non-use information collected by the non-use information collection means based on the refund request from this input means, the issue information on the toll tickets stored in the storage means 2 and the charge calculation information of refund information and the refund. By this constitution, the fare adjustment work of the refund can be executed in short time, the waiting time of a user can be remarkably reduced and the load of a clerk can be reduced, by only a simple work that the refund request is inputted from the input means.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a ticket processing apparatus suitable for being applied to a transportation station or the like.

[0002]

2. Description of the Related Art For example, in the case of boarding a railway or the like by a group consisting of a plurality of people, each user can buy a group ticket so that each user can board the railway or the like without individually purchasing the ticket. In this case, as a group discount, it is usually possible to board at a cheaper fare than the normal fare.

If there is a difference between the number of passengers on the group ticket and the actual number of passengers, an application is made to the effect that there is a difference in the number of passengers when boarding, and a certificate is issued to the staff (hereinafter referred to as a non-ride certificate). To be issued.

[0004] Then, the non-ride certificate will be brought to the station at a later time and the charge for the number of non-passengers will be refunded.

For the refund work in this case, after checking the records when the group ticket is issued and confirming that the user's application is correct, a complicated refund charge is calculated and the refund charge is applied to the passenger. Will be returned to.

[0006]

However, the work of the clerk for carrying out the above-mentioned refund work is extremely complicated and requires a lot of manual work, so that the passenger who wants the refund needs to wait for a long time.

That is, the following manual work is involved in the above-mentioned refund work.

(1) Survey of issued group tickets (whether passengers purchase group tickets) (2) Survey of non-ride certificate (whether the contents have been tampered with) (3) Refund fee calculation (complex) (4) Refund fee refund

As a result, during the period when the number of group tickets issued is large, it takes time to perform the above-mentioned steps (1) and (2), and
The complexity of the calculation in (3) is also a time-consuming factor. In addition, skilled personnel are obliged to handle the charge calculation.

Therefore, an object of the present invention is to provide a ticket processing apparatus which can significantly reduce the waiting time of the user and reduce the burden on the staff.

[0011]

A ticket processing device according to claim 1 is a storage means for storing issuance information, refund information, and fee calculation information of a refund for a paid ticket to be used by a plurality of people, and the fee. Non-use information collecting means for collecting non-use information about the ticket, input means for inputting a refund request for the paid ticket, and the non-use information collecting means based on the refund request from the input means It comprises a fee processing means for referring to the non-use information and the issue information, the refund information, and the fee calculation information of the refund, which are stored in the storage means, regarding the paid ticket.

A ticket processing device according to a second aspect of the present invention is a storage means for storing issuance information, refund information, and charge calculation information of refund money regarding a paid group ticket to be used by a plurality of passengers in transportation, and the group board. Non-use information collecting means for collecting non-ride information about tickets, input means for inputting a refund request for the group ticket, and the non-use information collected by the non-use information collecting means based on a refund request from the input means. The fare information processing unit refers to the boarding information and the issue information, the refund information, and the fare calculation information for the refund amount regarding the group ticket stored in the storage unit, and has a fare processing unit for obtaining a refund amount for the group ticket.

The ticket processing device according to claim 3 is a central processing device installed in a ticket processing room of a station of a transportation facility, and issuance information, refund information and refund money regarding a group ticket for use by a plurality of people. Based on the refund request from the input means and the input means for inputting the refund request for the group ticket, and the storage means for storing the charge calculation information Charge processing means for obtaining a refund, with reference to the non-use information collected by the non-use information collection means and the issue information about the group ticket stored in the storage means, the refund information and the charge calculation information of the refund money, It relates to the non-ride information collected by the non-use information collection means based on the refund request from the input means and the group ticket stored in the storage means. Issue information, with reference to the billing information for refund information and rebates, and a fee processing means for calculating a refund relating to the organization ticket.

According to a fourth aspect of the present invention, there is provided a ticket processing device, wherein storage means for storing issuance information, refund information, and charge calculation information for a refund ticket for use by a plurality of persons, and non-use information for the fee ticket. The non-use information collecting means, the input means for inputting the refund request for the paid ticket, and the non-use information collecting means based on the refund request consisting of the specific information for specifying the ticket from the input means. A charge processing unit for obtaining a refund amount by referring to the collected non-use information and the issue information, the refund information, and the fee calculation information of the refund amount regarding the paid ticket stored in the storage unit.

According to a fifth aspect of the present invention, there is provided a ticket processing device, wherein the storage means stores issue information, refund information, and charge calculation information for refund money regarding a paid group ticket used for a plurality of passengers, and information regarding the group ticket. The non-use information collection means for collecting boarding information, the input means for inputting a refund request for the group ticket, and the non-use based on the refund request from the input means for specifying the group ticket Charge processing means for obtaining a refund for a group ticket by referring to the non-ride information collected by the information collecting means and the issue information, refund information, and charge calculation information of the refund for the group ticket stored in the storage means Have and.

[0016]

The function of each invention described above will be described below.

The storage means in the ticket processing apparatus according to claim 1 stores the issue information, the refund information, and the fee calculation information of the refund money regarding the paid ticket to be used by a plurality of people.

Further, the non-use information collecting means collects non-use information about the pay tickets.

After that, when a refund request for the paid ticket is input from the input means, the fee processing means stores the non-use information and the storage information collected by the non-use information collecting means based on the refund request from the input means. The refund is requested by referring to the issue information, the refund information, and the fee calculation information of the refund stored in the means.

As a result, the refund work can be executed in a short time only by the simple work of inputting the refund request from the input means, the waiting time for the user can be significantly shortened, and the burden on the staff is also high. Can be reduced.

According to the ticket processing device of the second aspect, the refund work for the group ticket can be executed in a short time only by the simple work of inputting the refund request from the input means, and the refund can be made. The waiting time of the user who wants to do so can be significantly shortened and the burden on the staff can be reduced.

According to the ticket processing apparatus of the third aspect, the storage means, the input means and the fee processing means are incorporated into a central processing unit arranged in a ticket processing room of a station of a transportation facility, and the non-use information is provided. Since the collecting means is arranged at the entrance of the station as a terminal connected to the central processing unit via an online line, it is possible to easily collect the non-ride information at the entrance of the station and acquire the ticket processing room of the station through the online line. Can be sent to the central processing unit located in the area, and the convenience of users who have purchased a group ticket can be improved, and the non-ride information can be collected and processed quickly.

According to the ticket processing device of the fourth aspect, the refund operation for the ticket can be executed in a short time only by requesting the refund from the input means and including the specific information for identifying the ticket. The waiting time of the user who wants to do so can be significantly shortened and the burden on the staff can be reduced.

According to the ticket processing device of the fifth aspect, the refund work for the group ticket can be executed in a short time only by inputting the specific information for specifying the group ticket from the input means. The waiting time for users who wish to receive a refund can be greatly shortened and the burden on staff can be reduced.

[0025]

EXAMPLES Examples of the present invention will be described in detail below.

The ticket processing apparatus 1 shown in FIG. 1 is, for example, in a ticket processing room (station manager room, ticketing office, etc.) such as a station of a transportation facility, a storage means 2 constituting the main body of the apparatus, an input means, a display means. Display / operation unit 4, central control unit 5, communication control unit 6,
A charge processing unit 3 including a printing unit 7 is arranged, and a non-ride-proof proof reader 9a, 9b, 9c as an arbitrary number of non-use information collecting units connected to the communication control unit 6 via an online line 8. , ... are placed as terminals at the station entrance (gates).

The storage means 2 comprises a main storage unit 11 such as a magnetic disk and an external storage unit 12 such as a floppy disk unit.

The central control unit 5 is adapted to control the above-mentioned respective devices as a whole. Further, various programs and processing data are recorded in the external storage unit 12 and are called by the central control unit 5 at the time of execution. The display / operation unit 4 is used to input various operation instructions, various work contents, etc., and display processing contents. Further, the processing result can be outputted and confirmed on the paper by the printing unit 7.

The non-ride proof readers 9a, 9b, 9c, ...
The content of the non-passing certificate as shown in FIG. 4 read by is transmitted from the communication control unit 6 to the central control unit 5 via the online line 8.

The non-powered proof reader 9a (similarly to the other non-powered proof readers 9b, 9c, ...) As shown in FIG. 4 is provided, a reading unit (scanner) 25 facing the transport unit 24 automatically reads the content of the non-ride certificate as shown in FIG. 4, and the processing unit 26 performs signal processing and communication. Part 2
It is designed to be sent to the online line 8 by 7.

As shown in FIG. 4, the non-ride certificate includes:
Group ticket number, which is specific information that identifies the group ticket,
In addition to the boarding date, there are items such as the boarding section, the number of passengers listed on the ticket, the actual number of passengers, the number of non-passengers, the date of certification, etc., and the clerk confirms the user's boarding / non-boarding based on the group ticket. I am supposed to fill in these.

Next, the operation of the ticket processing apparatus 1 will be described with reference to FIG. 3 as an example of the case where the refund processing based on the group ticket is performed.

First, a group ticket is issued.
For the issuing operation, a staff member inputs a boarding section, the number of passengers on the boarding ticket, etc. toward the display / operation unit 4 to create a group ticket.

The processing result associated with the issuance of the group ticket is stored in the group ticket issuing file of the external storage unit 12 under the control of the central control unit 5. The group ticket is output to the printing unit 7 and passed to the user (passenger).

Next, when a user actually rides on a train or the like using a group ticket, when a non-occupant occurs,
Create and read the non-ride certificate. That is, the staff member is shown in FIG.
In the non-ride certificate shown in, for example, among the group users of 50 adults and 50 children, the actual number of passengers is 48 adults and 48 children.
Name, the number of non-passengers is 2 adults and 2 children, and also the group ticket number, which is specific information.

Then, the clerk inserts this non-ride-in certificate into the non-ride-in certificate reader 9a, and causes the reading section 25 to read the description content of the non-ride-in certificate. The non-ride proof reader 9a sends the read information of the written contents to the communication control unit 6 through the online line 8.

The fee processing means 3 stores the information of the non-ride certificate from the non-ride certificate reader 9a in the group refund file of the external storage unit 12.

Next, when the user of the group makes a payment and application based on the non-ride certificate after using the train, the clerk heads to the display / operation unit 4 and enters the corresponding group ticket number. Enter specific information such as.

Then, the central control unit 5 controls the external storage unit 1
2 Refer to the group ticket issue file, group ticket refund file, etc., and search for the corresponding issue information and refund information. Further, the central control unit 5 searches various charge master files stored in the external storage unit 12, automatically calculates a refund charge, and displays the processing result on the display / operation unit 4.

At this time, if the refund fee does not match the refund conditions or the refund certificate cannot be calculated due to the fact that the non-ride certificate has not been read, a message to that effect is displayed and displayed on the operation unit 4. Call attention to and prevent incorrect operations.

In this way, the clerk only needs to input the specific information such as the group ticket number, and the ticket processing apparatus 1 then automatically and swiftly processes the clerk's manual work. It will be drastically reduced and the refund fee can be returned to the user promptly, and the burden will be greatly reduced compared to the conventional example. In addition, the waiting time for the payment application based on the non-ride certificate is reduced for the user, and the convenience of the user can be improved.

The present invention can be applied not only to the processing of the above-mentioned boarding ticket, but also to a boarding ticket for a ship or the like and an admission ticket for an entertainment facility such as an amusement park.

[0043]

According to the present invention described in detail above, the following effects can be obtained.

According to the first aspect of the present invention, it is possible to execute the reimbursement settlement operation in a short time only by the simple operation of inputting the reimbursement request from the input means, and the waiting time of the user is greatly shortened. It is possible to provide a ticket processing device that can reduce the burden on the staff at the same time.

According to the invention described in claim 2, it is possible to execute the reimbursement operation for the group ticket in a short time only by the simple operation of inputting the reimbursement request from the input means, and the use desired for the reimbursement. It is possible to provide a ticket processing device that can significantly reduce the waiting time for a person and reduce the burden on the staff.

According to the third aspect of the present invention, the non-ride information can be easily collected at the boarding gate of the station and sent to the central processing unit arranged in the ticket processing room of the station through the online line. It is possible to provide a ticket processing device that is convenient for users who have purchased tickets and that can collect and process non-ride information quickly.

According to the invention described in claim 4, it is possible to execute the reimbursement work for the refund related to the ticket in a short time only by the simple work of inputting the refund request from the input means, and for the user who desires the refund. It is possible to provide a ticket processing device that can significantly reduce the waiting time and reduce the burden on the staff.

According to the invention as set forth in claim 5, the refund work can be executed only by inputting the specific information for specifying the group ticket from the input means. It is possible to provide a ticket processing device that can significantly reduce the manual work in the settlement work and reduce the burden.

[Brief description of drawings]

FIG. 1 is a block diagram of an apparatus according to an embodiment of the present invention.

FIG. 2 is a schematic cross-sectional view of a non-ride proof reader in an apparatus according to an embodiment of the present invention.

FIG. 3 is an explanatory diagram showing a processing flow of the apparatus according to the embodiment of the present invention.

FIG. 4 is a plan view of a non-ride certificate used in the apparatus of the embodiment of the present invention.

[Explanation of symbols]

 1 ticket processing device 2 storage means 3 fee processing means 4 display / operation section 5 central control section 9a, 9b, 9c non-ride certificate reader

─────────────────────────────────────────────────── ─── Continuation of the front page (51) Int.Cl. ⁶ Identification code Internal reference number FI Technical display location G06F 17/60 G07B 1/00 D

Claims (5)

[Claims] 1. A storage means for storing issuance information, refund information, and charge calculation information of refund money concerning a pay ticket for use by a plurality of people, and a non-use information collecting means for collecting non-use information about the pay ticket. And input means for inputting a refund request for the pay ticket, and the non-use information collected by the non-use information collecting means based on the refund request from the input means and the pay ticket stored in the storage means A ticket processing apparatus comprising: a charge processing unit for obtaining a refund by referring to the issue information, the refund information, and the charge calculation information of the refund. 2. Storage means for storing issuance information, refund information, and fare calculation information of refund money regarding a paid group ticket used for a plurality of passengers in transportation, and non-ride information regarding the group ticket. Non-use information collecting means, input means for inputting a refund request for the group ticket, and non-ride information collected by the non-use information collecting means based on the refund request from the input means and stored in the storage means A ticket processing device, comprising: a charge processing unit that refers to the issued information about the group ticket, the refund information, and the charge calculation information of the refund amount to obtain a refund amount for the group ticket. 3. A memory in which issuance information, refund information, and charge calculation information for refund money regarding a group ticket for use by a plurality of people incorporated in a central processing unit arranged in a ticket processing room of a transportation station are stored. Means, non-use information collecting means for collecting non-use information about the group ticket, input means for inputting a refund request for the group ticket, and collection by the non-use information collecting means based on a refund request from the input means By referring to the non-use information and the issued information about the group ticket stored in the storage means, the refund information, and the fee calculation information of the refund, the fee processing means for obtaining the refund and the refund request from the input means Based on the non-ride information collected by the non-use information collection means and the group ticket stored in the storage means, issue information, refund information, and A ticket processing device, comprising: a charge processing unit for obtaining a refund for the group ticket by referring to the charge calculation information of the refund. 4. A storage means for storing issuance information, refund information, and charge calculation information of refund money for use by a plurality of people, and a non-use information collecting means for collecting non-use information about the pay ticket. And input means for inputting a refund request for the paid ticket, and the non-use information collected by the non-use information collecting means on the basis of a refund request consisting of specific information for specifying the ticket from the input means and the non-use information. A ticket processing apparatus comprising: a charge processing unit for obtaining a refund by referring to the issue information, the refund information, and the charge calculation information about the refund stored in the storage unit. 5. Storage means for storing issuance information, refund information and charge calculation information for refund money regarding a group ticket for a fee for use by a plurality of people, and non-use information for collecting non-ride information regarding the group ticket. The non-collection information collected by the non-use information collecting means based on a refund request including collection means, input means for inputting a refund request for the group ticket, and specific information specifying the group ticket from the input means. It is characterized by having a fare processing means for referring to the boarding information and the issue information, the refund information, and the fare calculation information of the refund money related to the group ticket stored in the storage means. Ticket processing device.