JPH0736989A - Automatic certificate issue device - Google Patents

Abstract

PURPOSE:To simplify the proposal procedures by displaying the operation state of an automatic certificate issue terminal machine in a place distant from this machine to eliminate a need of reidentification of a person himself even in the case that a certificate is not outputted from the automatic issue terminal machine. CONSTITUTION:A remote control panel 16 provided with a display part or the like and a printer 18 are arranged in the vicinity of an operator in charge of window distant from plural automatic certificate issue terminal machines 12 to 14 and are connected to a host computer 10 through communication interfaces 27 and 28, and an LED is lit and a buzzer is sounded if a certificate is not outputted from terminal machines 12 to 14. If a user whose name or address includes characters other than standard characters uses one of terminal machines 12 to 14 before registeration of these characters as external character data and the user is identified but a certificate is not outputted, this state is transmitted from the host computer 10 to the remote control panel 16, and the certificate where the part of unregistered external characters is left blank is outputted from the printer in the vicinity of the operator in charge of window.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an automatic certificate issuing device for issuing a resident's card, a seal stamp certificate and the like.

[0002]

2. Description of the Related Art There are known automatic certificate issuing terminals that can obtain a resident's card, a seal registration certificate, etc. without going to a window. This automatic certificate issuing terminal confirms that (a) an input device that the user can input, and (b) that the user is the person or a person delegated to the person (hereinafter, the user's identity confirmation). And (c) an output device that outputs a certificate in response to an input from the input device when the user's identity is confirmed by the confirmation device, and (d)
And a first display device for displaying the operation status to the user. The user inserts a personal identification card (hereinafter abbreviated as an ID card) and inputs a personal identification number, and the personal identification number and the information stored in the ID card match to confirm the identity of the user. If done, the certificate corresponding to the input from the input device is output from the output device.

However, when characters other than the standard characters defined in JIS etc. are used for the user's name, address, etc., depending on the output device provided in the certificate automatic issuing terminal, No certificate is output. This is because the certificate cannot be output even if the blank is output. In such a case, conventionally, the user is informed that the certificate cannot be issued by the display device and that the application should be made at the counter, and the user must follow the instructions and go to the counter to apply for the certificate. I had to do it. In response to this application, the person in charge creates a certificate by copying the resident register.

[0004]

[Problems to be Solved by the Invention] However, there is a problem that the application procedure is troublesome, such as the identification of the user at the counter. When such a situation occurs, the character in question was registered as an external character so that it can be output. Until the character is registered as an external character, the ID card is given to the user. In some cases, it was inconvenient. Also, if a certificate is required before the registration of the external character, it is inconvenient to apply at the counter.

The present invention has been made in view of the above circumstances, and its problem is that when characters other than the standard characters defined by JIS etc. are used for names, addresses, etc.,
It is to obtain an automatic certificate issuing device that can simplify the procedure for applying at the counter.

[0006]

The gist of the first invention is to provide the (a) input device, (b) confirmation means, (c) output device, and (d) first display device. Including the second display device installed in a place away from the certificate automatic issuing terminal, including the automatic certificate issuing terminal, and displaying the operating state thereof, which is the gist of the second invention. The second aspect of the present invention is to provide a second output device for outputting the certificate when it is displayed on the second display device of the certificate automatic issuing device of the first invention that the output device cannot output the certificate.

[0007]

In the automatic certificate issuing device according to the first aspect of the present invention, the certificate is output from the output device in response to the input from the input device when the identity of the user is confirmed by the confirmation means. The first display device informs the user of the operating status of the certificate automatic issuing terminal. The operation status of the certificate automatic issuing terminal is also displayed on the second display device installed at a place distant from the certificate issuing terminal.

For example, although the identity of the user has been confirmed,
When the certificate is not output by the output device, the user is informed by the first display device and the person in charge is informed by the second display device. Therefore, if the user goes to the counter, there is no need to confirm the identity of the user.

In the automatic certificate issuing device according to the second aspect of the present invention, even if the certificate is not output by the output device of the automatic certificate issuing terminal, the second automatic certificate issuing device is installed at a place distant from the certificate issuing terminal. It is output by the output device. The second output device outputs the certificate when the output device of the certificate automatic issuing terminal does not output the certificate because the user's name, address, etc. include external characters. However, if the second output device outputs a certificate in which the external character is blank, or if the external character is registered in the storage device of the second output device in advance, the external character is printed. A certificate may be output.

[0010]

According to the automatic certificate issuing device of the first aspect of the present invention, even if the certificate is not output by the automatic certificate issuing terminal, it is not necessary to verify the identity at the counter, so that the certificate is issued. The application procedure can be simplified.
According to the certificate automatic issuing device of the second invention, when the certificate is not output by the output device of the certificate automatic issuing terminal, the person in charge creates a certificate by copying the resident register. , The work of the person in charge can be simplified.

[0011]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS An example of an automatic certificate issuing device, which is an embodiment common to the first and second inventions, will be described in detail with reference to the drawings. In FIG. 1, the automatic certificate issuing system includes a host computer 10, a plurality of automatic certificate issuing terminals (hereinafter simply referred to as terminals) 12 to 14, a remote operation panel 16, a printer 18, and the like. Is.
The host computer 10 includes a database 20, a storage device 22 and the like, and the host computer 10
And a plurality of terminals 12-14, remote operation panel 1
6. The printer 18 is connected to the printer 18 via communication interfaces 24 to 28, respectively. In addition, the remote operation panel 16, the printer 18, etc. are also the host computer 1.
It is connected to 0. For example, a host computer 10 equipped with a database 20, a storage device 22 and the like is installed in the main office of a city hall, a plurality of terminals 12 to 14 are arranged outside the window of each branch, and inside the window of the window. The remote operation panel 16 and the printer 18 are arranged near the person in charge. The whole of these is called an automatic certificate issuing device.

As shown in FIG. 2, the main body 30 of the terminal 12 has a generally box shape. A CRT display device 34 and the like are provided on a front panel 32 on the left side, and a front panel 36 on the right side. Has a fee payment port 38 and the like.

The CRT display device 34 is provided in the middle portion of the front panel 32, and the touch panel 40 is provided on the surface of the CRT display device 34. CRT display device 34
Displays various information to inform the user. The first piece of information is the operating procedure to instruct the user,
This is also part of the information that informs the operating status of the terminal 12. The user's input is performed by directly touching the touch panel 40.

An operation display 42 and a video camera 44 are mounted above the CRT display device 34. The operation display device 42 displays whether or not the terminal device 12 is in a usable state, and the video camera 44 is
It is a photograph of the upper body of the user. Video camera 4
The front surface of No. 4 is covered with translucent glass so that it is difficult for the user to understand that the video camera 44 is provided.

Below the CRT display device 34, a card insertion slot 50 is provided. The card insertion slot 50 is shown in FIG.
Is an opening into which an ID card 54 having the magnetic tape 52 shown in FIG. 1 is inserted, and a card reader 56 (see FIG. 1) is provided in the card insertion opening 50. The magnetic tape 52 of the ID card 54 has a card confirmation code indicating that the card is a card for automatic certificate issuing terminal, user information for identifying the user when using the terminal, and personal information Various information such as an identification code including a personal identification number is magnetically recorded. The information stored on the magnetic tape 52 is read by the card reader 56 and supplied to the controller 58.

A call button 60 is attached adjacent to the card insertion slot 50. The call button 60 is for calling a person in charge, and when the call button 60 is operated, a signal thereof is supplied to the remote operation panel 16 via the control unit 58.

An assist bar 64 is attached below the card insertion slot 50, and a recess 70 is provided below the assist bar 64. The recess 70 is formed for a user in a wheelchair, and has a size such that the lower part of the user's waist can be accommodated. A sheet 72 made of an elastic material is attached below the inner surface of the recess 70. The seat 72 protects the main body 30 from an impact due to a collision of the wheelchair, and also has a function as a kick seat for making it easy for the user of the wheelchair to separate from the main body 30. The assist bar 64 is for facilitating the operation of the terminal device 12 for a user in a wheelchair. On the other hand, the height of the main body 30 is 130 cm.
The user who is in a wheelchair can perform all operations such as operation of the touch panel 40 and insertion of cash from the fee payment port 38.

The fee payout slot 38 formed above the right front panel 36 has a coin slot 78 and a bill slot 80. A coin identification device 84 is provided in the coin slot 78. The coin identifying device 84, which holds coins, has a function of detecting the total amount of inserted coins, and a signal indicating the total amount is a control unit 5
8 are supplied. Similarly, a bill validator 88 having a function of holding bills in the bill slot 80 and detecting the total amount of bills inserted is disposed.

A change / receipt discharge port 90 and a certificate discharge port 92 are formed in the middle of the front panel 36. The receipt is printed by the journal printer 94 and then discharged from the discharge port 90. The certificate is printed by the laser printer 96, is imprinted by the tally machine 98, and is ejected from the certificate ejection port 92. When there are a plurality of certificates to be ejected, they are bound by the stapler 100 and then ejected.

A hard disk drive (hereinafter abbreviated as HDD) 104, a voicing device 106, a timer 107, a CRT display device 34, a touch panel 40, etc. are connected to the control unit 58 of the terminal 12, and the video camera 4 is also provided.
4, a journal printer 94, a laser printer 96, etc. are connected via a drive circuit (not shown), and the control unit 5
It is made to operate based on the command of 8.

The HDD 104 stores a certificate issuing program represented by the flowchart of FIG. 3, a fee calculation program represented by a flowchart (not shown), and the like. In addition, external character data composed of dot data representing an external character, which will be described later, and data attached to the data is stored, and indexed moving image information 108, history information 110, and the like illustrated in FIG. 14 are temporarily stored. . Voicing device 106
Generates a sound based on a command from the control unit 58, and a sound according to the information displayed on the CRT display device 34 is generated as described later.

Further, the terminal 12 has a communication interface 2
It is connected to the host computer 10 via 4.
Database 20 provided in host computer 10
Stores the certification data in the certificate such as the user's name and address. According to the application of the user who desires the ID card 54, the proof data such as the name and address of the user is input from the operation unit of the remote operation panel 16 described later and stored in the database 20. On the other hand, if there are characters (external characters) that cannot be entered in the user's name, address, etc., that is, characters other than standard characters such as JIS, dot data representing the external characters must be created. Although the dot data and the data for specifying the dot data are referred to as external character data, only the data for specifying the dot data of the external character is stored in the database 20 instead of the external character, and the external character data is transferred to the terminal device 12. , HDD 104.

However, since the creation of dot data is very troublesome, the data indicating that there is an external character that has not been input (registered) in the database 20 is unavoidably stored, and the dot data corresponding to it will be stored later. May be registered. Therefore, if the terminal 12 is used after the dot data is registered, the certificate is output, but even if the terminal 12 is used before the registration, the certificate is not output. This is because even if a certificate with blanks is output, it has no meaning as a certificate.

The storage device 22 also stores the indexed moving image information 1 stored in the HDD 104 transferred from the terminal device 12.
08 and history information 110 are stored (see FIG. 14).

The remote operation panel 16 and the printer 18 arranged near the person in charge of the counter are connected to the host computer 10. The remote operation panel 16 is mainly composed of a computer including a control unit, a display unit, an LED, a buzzer, an operation unit, etc., which are not shown.
In M, an indexed moving image information search program represented by the flowchart of FIG. 4 and the like are stored. In addition, terminal 1
When the call button 60 of No. 2 is operated, or when the near end of the printing paper for outputting the receipt or the certificate in the terminal 12 is detected, the laser printer 9 of the terminal 12 is detected.
It is activated when the certificate is not output in step 6, LE
D lights up or a buzzer sounds. Data input using the operation unit and retrieval of indexed moving image information 108 are also performed.

When the laser printer 96 of the terminal 12 does not output the certificate because the printer 18 includes the external characters which are not registered in the characters constituting the name and address of the user, the host computer 10 encodes the certificate. The generated character data is transmitted. Printer 1
In 8, the transmitted character data is converted into dot data and printing is performed. External characters that have not been registered are output as blank columns.

Similarly, encoded character data is transmitted from the host computer 10 to the terminal device 12. In the terminal 12, the transmitted character data is supplied to the laser printer 96, and the laser printer 9
In step 6, the dot data is converted and printing is performed. On the other hand, if there is an external character registered in the character that constitutes the user's name or address, the host computer 1
The character data transmitted from 0 includes data specifying the external character. The dot data corresponding to the data for specifying the external character is read from the HDD 104 and supplied to the laser printer 96. However, when there is an unregistered external character, the character data is not transmitted from the host computer 10 to the terminal 12, and data indicating that there is an unregistered external character (hereinafter, it means that the certificate cannot be output. Only data) will be transmitted.

The operation of the certificate automatic issuing system configured as described above will be described. Here, it is assumed that a user whose name or address includes a character other than the standard character has used the terminal 12 before the character is registered as the external character data. CRT display device 34 of terminal 12
At the beginning, the image 130 shown in FIG. 6 is displayed.
If the user inserts the ID card 54, the information recorded on the magnetic tape 52 of the ID card 54 is read by the card reader 56 in step 1 (hereinafter simply referred to as S1. The same applies to other steps). Then, in S2, it is determined whether or not the inserted ID card 54 is for a certificate automatic issuing terminal. If it is not for a terminal, it is determined as NO, and the inserted ID card 54 is ejected in S3 and S4.
The fact is displayed on the CRT display device 34.

If the card is for a terminal, it is determined to be YES, and the operation of the video camera 44 is controlled by the control unit 5 in S5.
8 is started based on the command.

In S6 to S8, the identity of the user is confirmed. That is, the host computer 10 collates the information stored on the magnetic tape 52 with the personal identification number input by the user. First, CR
The display of the T display device 34 is changed to the image 132 shown in FIG. 7, the input of the personal identification number is instructed, and the sound as "display the personal identification number" is emitted by the voice generation device 106. User touch panel 40
When the personal identification number is input via the, the input personal identification number and the information stored on the magnetic tape 52 are transmitted to the host computer 10, and it is determined whether or not they match.
If there is no match, the display on CRT display 34 is returned to image 132. If the personal identification number and the information match, it means that the identity has been verified.

Next, in steps S9 to 14, the user inputs the required certificate type, number of copies, etc., and the determined fee is paid. First, the certificate selection guidance is given. Image 1 shown in FIG. 8 is displayed on the CRT display device 34.
34, the operation of the touch panel 40 by the user is awaited. When the touch panel 40 is operated and the certificate is selected, the copy number selection guidance is given. C
The display of the RT display device 34 is changed to the image 136 shown in FIG. 9, and when the required number of copies is selected, the display is changed to the image 138 shown in FIG. 10 and the charge introduction guidance is performed.

When the fee is paid, the entered fee is detected in S15, calculation is performed based on the fee calculation program, and the receipt is discharged from the discharge port 90. If necessary, the change is discharged from the discharge port 90. When the receipt is discharged, the operation of the video camera 44 is stopped in S16, and the date,
The time is read from the timer 107 and stored. S1
7, the moving image information captured by the video camera 44 is digitally compressed into moving image information 140, and S1
8, the index information 142, which is digital information representing the read date and time, is added and then stored in the HDD 104 as indexed moving image information 108. The moving image information 140 is digitized by the control unit 58,
It is created by being compressed based on the MPEG standard.

In step S19, the creation of the certificate is started, and the CRT display device 34 displays the image 14 shown in FIG.
Change to 4. At the same time, the user's input (certificate type, number of copies), information stored on the magnetic tape 52, and the like are transmitted to the host computer 10. In S20, necessary data is read from the database 20 based on these information and transmitted to the terminal device 12.

In S21, it is determined whether or not the transmitted data is data indicating that the certificate cannot be output. If it is not data indicating that the certificate cannot be output, YES is determined. In S22, the terminal 12 creates a certificate. The certificate is printed by the laser printer 96 and stamped by the tally machine 98, and thereafter, the certificate is ejected from the certificate ejection port 92 in S23. In S24, the display of the CRT display device 34 is changed to the image 146 of FIG. 12, the end guidance is performed, and the ID card 54 is ejected.

On the other hand, if the transmitted data is data indicating that the certificate cannot be output, the determination in S21 is NO and S25 is executed. This is transmitted from the host computer 10 to the remote operation panel 16 and the printer 18 is transmitted with character data in a state where there is an unregistered external character. In S25, the display on the CRT display device 34 of the terminal 12 is changed to the image 148 shown in FIG. 13, and the ID card 54 is ejected.
In addition, the remote operation panel 16 displays that fact, and a certificate in which the external character portion not registered in the printer 18 is left blank is output. The person in charge creates the certificate by handwriting the necessary characters (external characters) on it.

In any case, when it is detected that the ID card 54 is ejected, in S26, the history information 1
10 is stored in the HDD 104, and the moving image information with index 10
8 is transferred to the host computer 10 together with the data 8 and stored in the storage device 22. The history information 110 is shown in FIG.
As shown in FIG. 11, the index information 152 indicating the date and time stored in S16, the processing content information 154 indicating the processing content such as the type and the number of copies of the output certificate, and the serial number information 156 indicating the serial number are included. . The storage device 22 stores the indexed moving image information 108 and the history information 110 shown in FIG. After that, HDD
The information stored in 104 is erased, and the CRT display device 3
The display of 4 is returned to the image 130.

Next, the operation of searching for the moving image information 140 of the specified date and time from the information stored in the storage device 22 of the host computer 10 will be described. The operation for this search is performed by the operation panel of the host computer 10 or the remote operation panel 16, but in this embodiment, it is assumed that the operation is performed by the remote operation panel 16. In S50 of FIG. 4, the history information 110 is displayed on the display unit, and in S51, the person in charge waits for input. When the desired information is not displayed in the history information 110 displayed on the display unit, scrolling is performed, and when the desired information is displayed, the date and time are input. In S52, the information indicating the input date and time is read, and in S53, the input information is stored. In S54 and 55, the index information 142 that matches the stored information is searched. If the matching index information 142 is detected, in S56, the moving image information 14 stored corresponding to the index information 142 is detected.
After 0 is read and restored, an image is output to the display unit.

As described above, according to the certificate automatic issuing system of the present embodiment, since the remote operation panel 16 for displaying the operation status of the terminal 12 is provided, the identity of the user is confirmed, Moreover, the person in charge can be notified that the certificate is not output. Therefore, the user can obtain the certificate without confirming the identity at the counter, and the procedure can be simplified accordingly. Further, since the printer 18 outputs a certificate that is not output by the terminal device 12, the person in charge of the counter may write the necessary characters by hand, rather than the case where the certificate is created by copying the resident register. , The work can be simplified.

The above-mentioned automatic certificate issuing system is an example of the automatic certificate issuing device described in the first and second inventions. However, the automatic certificate issuing device described in the first and second inventions. May be configured by the terminals 12 to 14, the remote operation panel 16, the printer 18, and the like, that is, the portion excluding the host computer 10 and the communication interfaces 24 to 28 from the certificate automatic issuing system. In the latter case, the remote operation panel 16 and the printer 18 are connected to the terminal 12, or the remote operation panel 16 is connected to the terminal 12,
The printer 18 may be connected to the remote operation panel 16. Further, the remote operation panel 16 as the second display device in the certificate automatic issuing system,
Although the display unit, the LED and the buzzer are provided, the display unit, the LED and the buzzer may be provided. Turning on the LED and making a sound are examples of the display.

Further, in the above-described embodiment, when the dot data representing the external character is not registered, the printer 18 outputs the certificate including the blanks, but the printer 18 is provided. Alternatively, the dot data may be directly registered in the storage means so that a certificate without a blank is output. For example, if the resolution of the printer 18 is lower than that of the laser printer 96, the dot data for the printer 18 can be created more easily than that for the laser printer 96. Create and remember. Further, dot data representing frequently used external characters can be registered in advance in the storage means of the printer 18.

Further, according to the first invention, the printer 18
Is not indispensable, and the person in charge may copy the resident register and create a certificate when the remote operation panel 18 indicates that the certificate is not output.

Although not specifically exemplified, the present invention can be carried out in variously modified and improved modes based on the knowledge of those skilled in the art without departing from the scope of the claims.

[Brief description of drawings]

FIG. 1 is a block diagram of a certificate automatic issuing system which is a common embodiment of the first invention and the second invention.

FIG. 2 is a perspective view of a certificate automatic issuing terminal of the certificate automatic issuing system.

FIG. 3 is a flowchart showing a certificate issuing program stored in the HDD of the certificate automatic issuing terminal.

FIG. 4 is a flowchart showing an indexed moving image information retrieval program stored in a ROM of a control unit of a remote operation panel of the certificate automatic issuing system.

FIG. 5 is a diagram showing an ID card used in the certificate automatic issuing terminal.

FIG. 6 is a diagram showing an image displayed on a CRT display device of the certificate automatic issuing terminal.

FIG. 7 is a diagram showing another image displayed on the CRT display device.

FIG. 8 is a diagram showing still another image displayed on the CRT display device.

FIG. 9 is a diagram showing still another image displayed on the CRT display device.

FIG. 10 is a diagram showing still another image displayed on the CRT display device.

FIG. 11 is a diagram showing still another image displayed on the CRT display device.

FIG. 12 is a diagram showing still another image displayed on the CRT display device.

FIG. 13 is a diagram showing still another image displayed on the CRT display device.

FIG. 14 is a diagram conceptually showing information stored in a storage device of the certificate automatic issuing device.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 10 Host computer 12-14 Terminal 16 Remote operation panel 18 Printer 34 CRT display device 40 Touch panel 58 Control part 96 Journal printer 96 Laser printer

Claims (2)

[Claims] 1. An input device that a user can input, confirmation means for confirming that the user is the person or a person delegated to the person, and the confirmation means allows the user to be delegated by the person or the person himself / herself. If it is confirmed that the person is the person who issued the certificate, an automatic certificate including an output device that outputs a certificate in response to the input from the input device and a first display device that displays the operation status to the user It is installed in a place away from the issuing terminal and the certificate automatic issuing terminal,
An automatic certificate issuing device, comprising: a second display device for displaying its operating state. 2. The second output device is provided for outputting the certificate when the second display device indicates that the output device cannot output the certificate. Automatic certificate issuing device.