JPH07250170A - Abbreviation button depression information informing method of electronic exchange - Google Patents

Abstract

PURPOSE:To obtain a superior abbreviation button depression information informing method. CONSTITUTION:The electronic exchange 10, at least one security monitor device 11 which is stored in this electronic exchange, and an application processor 30 which makes A communication with the electronic exchange by a communication circuit 15 are provided. When the security monitor device detects abnormality, information corresponding to an abbreviation button regarding a supervisor 50 which supervises abnormality is reported to the application processor through the electronic exchange and the supervisor is called on the basis of contents analyzed by the application processor to report the abnormality.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an information notifying method relating to the operation of a shortcut button of an electronic exchange.

[0002]

2. Description of the Related Art Conventionally, when a speed button of a telephone housed in an electronic exchange is pressed, a telephone number corresponding to the pressed speed button and information indicating the existence of the owner of the partner telephone are stored in a memory. It is widely known how to call from, and perform automatic calling and automatic transfer.

[0003]

However, the above-mentioned conventional technique has a problem because there is no shortening button press information notification method applicable to a security system.

Further, although a function of automatically analyzing and totalizing call contents has been demanded, it has not been possible to sufficiently meet the needs.

The present invention solves the above-mentioned conventional problems, and an object of the present invention is to provide an excellent method for notifying shortened button press information.

[0006]

In order to achieve the above object, the present invention relates to an electronic exchange for executing various exchange services, and at least one security monitoring housed in the electronic exchange. When an abnormality is detected by the security monitoring device, a device and an application processor that communicates with the electronic exchange by a communication unit are provided. The application processor is notified via the, and the administrator is called based on the contents analyzed by the application processor to notify the abnormality.

The invention according to claim 2 calls an electronic exchange for executing various exchange services, a telephone with a shortening button accommodated in the electronic exchange, and an application processor for communicating with the electronic exchange by communication means. When the shortening button is pressed during a call or after the call ends, the call content totaling means totals the call content.

[0008]

According to the first aspect of the invention, therefore, the security monitoring device that has detected an abnormality automatically notifies the administrator.

According to the second aspect of the invention, the content of the call can be automatically analyzed and totalized.

[0010]

Embodiments of the present invention will now be described in detail with reference to the drawings.

FIG. 1 is a block diagram of a first embodiment of a system to which the shortening button press information notifying method for an electronic exchange according to the present invention is applied. In FIG. 1, 10 is an electronic exchange that executes various exchange services, and 11 is a security monitoring device that is housed in the electronic exchange 10 and that monitors the security status. This security monitoring device 11
Is provided with a security sensor 11a corresponding to the shortening button.

Reference numeral 12 is a communication path for switching connection, and 14 is an extension circuit for connecting the security monitoring device 11 and the communication path 12 to constitute a telephone interface. Reference numeral 16 is a station line circuit that connects the station line and the communication path 12. Reference numeral 20 is a central control unit for controlling the electronic exchange, 21 is a memory for storing information related to speed-reduction buttons and other data for connection control, and 22 is call management for controlling connection of the communication path 12 in the central control unit 20. Means, 23 is also the central control unit 2
This is a shortened button pressing information notifying means for notifying that the shortened button is pressed within 0.

Reference numeral 30 is an application processor for communicating with the electronic exchange 10, 31 is provided in the application processor 30, security display means for displaying security contents, and 32 is also provided in the application processor 30.
It is an analysis means for analyzing the shortened button press notification information. 1
Reference numeral 5 is a communication circuit which is provided in the electronic exchange 10 and the application processor 30 and communicates with each other.

Reference numeral 40 designates the electronic exchange 1 by the local line circuit 16.
A communication network connectable to 0, and 50 are security managers accommodated in this communication network.

Next, the operation of the configuration of FIG. 1 will be described. When the security monitoring device 11 detects an abnormality such as a fire or water leak, the central control device 20 is notified via the telephone interface 14. The central controller 20 uses the speed dial button press information notifying means 23 to make the memory 21.
The speed dial information is taken out from and the speed dial information is notified to the application processor 30 through the communication means 15. Based on the information, the application processor 30 analyzes the contents by the analysis unit 32, displays the security contents by the security display unit 31, and calls the manager 50 to issue a warning.

FIG. 2 is a block diagram of a second embodiment of the system to which the method for notifying shortened button press information of an electronic exchange according to the invention of claim 2 is applied. 2, the same components as those in FIG. 1 are represented by the same reference numerals, and the description thereof will be omitted.
Reference numeral 13 is a telephone housed in the electronic exchange 10 and has a shortening button 13a. Reference numeral 33 is a call content totalizing means for totaling the call contents. Further, reference numeral 60 is a partner telephone accommodated in the network 40 connected by the office line circuit 16.

Next, the operation of the configuration of FIG. 2 will be described. When the telephone user presses the speed dial button during a call or when the call is ended, the electronic exchange 10 notifies the application processor 30 of the current call type. In the application processor 30, the call content totaling means 33 analyzes the call content and totalizes and displays the call content.

Therefore, for example, in a questionnaire survey or the like, it is possible to automatically collect the questionnaire results based on the answer from the partner telephone 60.

[0019]

As is apparent from the above embodiments, the present invention is provided with an application processor that communicates with an electronic exchange, notifies the application processor of speed dial information, and provides services such as security and totalization of call contents. It can be carried out.

[Brief description of drawings]

FIG. 1 is a configuration diagram of a first embodiment of a system to which a shortened button press information notification method of an electronic exchange according to the invention of claim 1 is applied.

FIG. 2 is a configuration diagram of a second embodiment of a system to which the method of notifying shortened button press information of an electronic exchange according to the invention of claim 2 is applied.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 10 Electronic exchange 11 Security monitoring device 12 Call path 13 Telephone 15 Communication circuit 20 Central control unit 21 Memory 30 Applied processor 31 Security display means 32 Analyzing means 33 Call content totaling means 50 Security manager 60 Counterpart telephone

Claims (2)

[Claims] 1. A security monitoring device comprising: an electronic exchange for executing various exchange services; at least one security monitoring device accommodated in the electronic exchange; and an application processor for communicating with the electronic exchange by communication means. When an abnormality is detected, the application processor is notified of information corresponding to the shortened button related to the administrator managing the abnormality via the electronic exchange, and the management is performed based on the content analyzed by the application processor. A method for notifying a person who calls a person and notifies him / her of the abnormality of the abbreviated button press information of the electronic exchange. 2. A telephone call comprising: an electronic exchange for executing various exchange services; a telephone with a speed button accommodated in the electronic exchange; and an application processor for communicating with the electronic exchange by a communication means, and a call content totalizing means. A method for notifying shortened button press information of an electronic exchange, wherein the call content totaling means totals the call contents when the speed button is pressed during or after the end of the call.