JPH07220176A - Pos terminal - Google Patents

Abstract

PURPOSE:To speedily and surely make a telephone call without necessity to investigate the telephone number of the contact destination corresponding to a time zone by extracting the contact destination telephone number corresponding to the time zone including the present time and originating a call from a telephone set. CONSTITUTION:A memory (RAM) 17 is provided with a contact destination table for respectively storing a daytime contact destination telephone number corresponding to a day time zone and a nighttime contact destination telephone number corresponding to a night time zone for each client code. A touch scanner 12 designates the desired client code by reading the client codes displayed by bar codes. These client codes include a security company, credit client, merchandise wholesaler and maintenance company for a POS system or the like. When the client code is designated by a client code designating means, the present time is read from a clock 19 and the call is originated by extracting the contact destination telephone number corresponding to that client code and the time zone including the read present time from the memory 17.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION The present invention relates to a POS having a telephone.
Regarding terminals.

[0002]

2. Description of the Related Art Conventionally, POS terminals having telephones have been widely used for inquiries about products, orders, and other communications. In particular, when contacting a security company or a POS system maintenance company, the clerk can communicate directly from the POS terminal, which is very convenient. In such a POS terminal, it is general that the telephone numbers of a plurality of suppliers are shortened and stored, and when the shortened number is designated, the correspondent telephone number corresponding to the shortened number is called for communication. .

[0003]

Problems to be Solved by the Invention Depending on the customer, the contact telephone number may change depending on the time of day or night. Also, the daytime and nighttime hours are not constant depending on the business partner. Therefore, it was necessary to look up the contact information by business partner and time zone, and it took a lot of time to make mistakes in the numbers.

[0004]

According to the present invention, there is provided a POS terminal having a telephone connected to a telephone line and for registering data of a sold product, and a clock for measuring the present time,
A memory in which a plurality of contact telephone numbers corresponding to a supplier code are stored for each time zone, a supplier code specifying unit for specifying the supplier code, and a supplier code specified by the supplier code specifying unit It is a POS terminal which comprises an extracting means for extracting a contact telephone number corresponding to the supplier code and corresponding to the time zone including the current time indicated by the clock from the memory and transmitting the telephone number from the telephone.

[0005]

When the supplier code is designated by the supplier code designating means, the current time is read from the clock, and the contact telephone number corresponds to the supplier code and corresponds to the time zone including the read current time. Is extracted from the memory and transmitted.

[0006]

DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment of the present invention will be described with reference to the drawings. First, FIG. 2 shows the configuration of the POS system P. A plurality of POS terminals 1 and store controller 2 are connected to LAN (Lo
calArea Network) 3, and
These POS terminal 1, store controller 2 and DSU
(Digital Service Unit) 4 and ISDN (Integrated
Service Digital Network) 5 is connected.
The DSU 4 is connected to the telephone line 6.

As shown in FIG. 3, the POS terminal 1 is
Drawer 7 that can be pulled out freely, display 8, keyboard 9, key switch 9a, R / J (Receipt / Journal)
It has a printer 10, a card reader / writer 11, a touch scanner 12, and a telephone 13. 14 is a telephone 1
3 handsets. A transmission key 9b is provided on a part of the keyboard 9. This call key 9b
When the telephone 13 is called, a mode is set for searching for a correct contact telephone number from the contact table 17a of the memory (RAM 17) described later.

Next, an electrical block diagram of the POS terminal 1 is shown in FIG. The CPU 15 has a ROM 16 in which fixed data such as a program is written, a RAM 17 for renewably storing various data, a controller 18 to which the key switch 9a and the keyboard 9 are connected, a clock 19 for measuring the current time, The interface 20 to which the touch scanner 12 is connected, the interface 21 to which the card reader / writer 11 is connected, and the LAN 3
Interface 22 for connecting the display 8
Controller 23 connected to the R / J printer 1
Controller 24 to which 0 is connected and PIO (programmable input-output chip) 2 to which a speaker 25 is connected
6, a PIO 27 to which the drawer 7 is connected, and an ISDN interface 28 to which the telephone 13 is connected are connected by a system bus 29.

As shown in FIG. 5, the RAM 17 also functions as a memory in which contact telephone numbers corresponding to a plurality of supplier codes are stored according to time zones. That is, the RAM 17 has a contact table 17a for storing each daytime contact telephone number corresponding to the daytime zone and nighttime contact telephone number corresponding to the nighttime zone for each supplier code. The touch scanner 12 specifies a desired supplier code by reading a supplier code displayed by a bar code (not shown). The supplier code is, for example, a supplier code including a security company, a credit supplier, a merchandise wholesaler, a POS system maintenance company, and the like.

In such a configuration, for example, when a security company is requested to carry cash after settlement, when inquiring about the contents of a credit card in a data bank, when urging the user to bring in a product that is out of stock, or when a defective POS system is used. In order to request the recovery of (1), the customer is called, and the processing performed at that time will be described based on the flowchart of FIG.

First, when the handset 14 is lifted,
It enters the communication standby state and waits for the input of a telephone number (st.
1). Next, when the call key 9b is pressed, the memory (RAM1
The mode for searching the contact table 17a in 7) is set (st. 2). Next, when the supplier code displayed by the bar code is read by the touch scanner 12 and input (st. 3), the CPU 15 causes RA
Search the contact table 17a of M17 (ST.4),
When it is determined that there is a corresponding supplier code (st.
5), the CPU 15 reads the data of the clock 19 (s
t. 6) and extracts the daytime contact telephone number or the nighttime contact telephone number depending on whether the current time is included in the daytime time zone or the nighttime time zone of the customer code (st.
7) The telephone 13 is called (st. 8). Therefore, even when making a call at any time, it is possible to make a call quickly and accurately using a predetermined contact telephone number without checking the contact telephone number according to the time zone. Note that st. 3 is a supplier code designating means, st. 6 and st. Step 7 corresponds to the extraction means.

[0012]

According to the present invention, a memory is provided in which a plurality of contact telephone numbers corresponding to customer codes are stored according to time zones.
When a supplier code is designated by the supplier code designating means, an extracting means for extracting a contact telephone number corresponding to the supplier code and corresponding to a time zone including the present time indicated by a clock from the memory and transmitting it from the telephone. When you call a supplier, if you specify the supplier code with the supplier code specifying means, the contact phone number of the supplier code that matches the specified time will be extracted from the memory and sent. Therefore, no matter what time the call is made, it is possible to make the call quickly and accurately using the predetermined contact phone number without checking the contact phone number according to the time zone.

[Brief description of drawings]

FIG. 1 is a flowchart showing a telephone process of a POS terminal which is an embodiment of the present invention.

FIG. 2 is an overall view showing an entire POS system in the embodiment.

FIG. 3 is a perspective view showing an appearance of a POS terminal according to the embodiment.

FIG. 4 is an electrical block diagram of the POS terminal in the embodiment.

FIG. 5 is a diagram showing a contact address table formed in a RAM in the embodiment.

[Explanation of symbols]

 1 POS terminal 6 Telephone line 13 Telephone 17 Memory (RAM) 19 Clock st. 3 Supplier code designating means st6,7 Extracting means

Claims (1)

[Claims] 1. A POS terminal that has a telephone connected to a telephone line and registers data of sold products,
With a clock for measuring the current time, a memory in which a plurality of contact telephone numbers corresponding to the supplier code are stored for each time zone, a supplier code designating means for designating the supplier code, and this supplier code designating means. When a supplier code is designated, extraction means for extracting a contact telephone number corresponding to the supplier code and corresponding to the time zone including the current time indicated by the clock from the memory and transmitting from the telephone. A POS terminal equipped with.