JPH07154481A - Information communication system - Google Patents

Abstract

PURPOSE:To provide an information communication system capable of displaying many pieces of information without using a telephone set with a liquid crystal display and a signal line. CONSTITUTION:This system is provided with an exchange device 10 which establishes a transmission line with an outgoing call side by specifying a telephone set 40 on an incoming call side or the extension number of facsimile equipment 50 when a selection signal is received, and also, sends out at least a specified extension number, a data serving device 20 in which at least the name of the incoming call side is stored and which specifies the name of the incoming call side based on the extension number, and also sends out specified name and extension number as data, and a message generator 60 connected to the data serving device 20 via the transmission line 30 and which displays by generating a message representing the reception of a telephone or facsimile on a display based on the data.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an information communication system on a premises, and more particularly to a system for displaying information of a caller including a telephone call on a display device such as a workstation or a personal computer. .

[0002]

2. Description of the Related Art Conventionally, information such as a calling party is displayed on a liquid crystal display attached to a telephone, and the contents of the display are about the name of the calling party and the extension number of the called party. It was the one.

[0003]

However, the conventional system requires a telephone with a liquid crystal display,
Moreover, there is a problem in that a signal line for transmitting the information to the liquid crystal display must be provided between the PBX and the telephone and a program for displaying the information on the liquid crystal display must be set up. It was Further, the liquid crystal display of a telephone has a limited number of characters to be displayed, so that the content of the information is unsatisfactory.

The present invention has been made to solve the above problems, and an object thereof is to provide an information communication system capable of displaying a large amount of information without using a telephone with a liquid crystal display or a signal line. .

[0005]

In the information communication system according to the present invention, when a selection signal is received, the extension number of the telephone or facsimile of the receiving side is specified based on the selection signal, and the transmission with the calling side is performed. A switching device that sends out at least the specified extension number and establishes the path, and stores the name of at least the called side, and specifies the name of the called side based on the extension number, and the specified name and its name. A message providing device that sends an extension number as data and a message that is connected to the data providing device via a transmission line, creates a message indicating that a telephone or a facsimile is received based on the data, and displays the message on a display And a device.

[0006]

In the present invention, when the selection signal by the telephone number placed by the calling side arrives at the switching device, the switching device, based on the selection signal, extends the extension of the receiving side telephone or facsimile (hereinafter referred to as "FAX"). The number is specified, the transmission line between the corresponding telephone or FAX and the calling side is established, and at least the extension number is sent to the data providing apparatus. The data providing device specifies the name of the called side based on the input extension number, and sends the name and extension number of the called side as data to the message creating device via the transmission path. Based on the input of the data, the message creating device creates a message indicating that a telephone or fax is included, and displays it to the corresponding person through the display.

[0007]

1 is a system diagram showing an embodiment of the present invention,
FIG. 2 is a hardware configuration diagram, FIG. 3 is a diagram showing an example of a message relating to a telephone call, and FIG. 4 is a diagram showing an example of a message relating to an incoming fax.

In the figure, reference numeral 10 denotes a digital exchange (hereinafter referred to as "PBX"), which corresponds to the exchange apparatus of the present invention, and as shown in FIG. 2, an outside line interface circuit 11 connected to an ISDN of a public network and a subscriber. Exchange circuit 12 for connecting a person's speech path (transmission path), telephone 4 on the premises
0, 41 and an extension interface circuit 13 connected to the FAX 50, a server interface circuit 14 connected to a PBX interface circuit 21 of the server 20 described later, a database 15 and a CPU 16. In the database 15, for example, the type of incoming call (for example, dial-in incoming call, FAX incoming call, etc.), the dial-in numbers of the local telephones 40 and 41, the extension numbers of the telephones 40 and 41, and the telephone number of the FAX 50 (hereinafter, “FAX number”).
The extension number and the like are stored as data.

When the dial-in number arrives at the outside line interface circuit 11, the CPU 16 collates the dialed-in number with the dial-in number arranged in the database 15. When the same number is confirmed, in order to connect, for example, the telephone 40 having the extension number set for the number and the telephone of the calling side, the switching circuit 12 is controlled to establish a communication path between them, Ring 40 bells. Further, the type of incoming call is discriminated from the incoming number (in this case, dial-in incoming call) and the fact is sent to the server 20, and the telephone number of the outgoing call side, the dial-in number of the incoming call side telephone 40, and its extension number are sent. Send to the server 20. The calling party's telephone number is taken in because the telephone office also sends the calling party's telephone number when the calling party makes a call. If the calling side does not register its own telephone number in the central office, it cannot be retrieved.

When the FAX number arrives, the CPU 16 collates the received number with the FAX number arranged in the database 15. When the same number is confirmed, the switching circuit 12 is controlled to establish the transmission path between them in order to connect the FAX 50 of the extension number for the number and the FAX of the calling side. Then, the type of incoming call is discriminated from the incoming number (in this case, FAX incoming) and the fact is sent to the server 20, and the FAX number of the FAX 50 and its extension number are sent to the server 20.

The server 20 corresponds to the data providing apparatus of the present invention, and the PBX interface circuit 21 and the LAN 30 connected to the server interface circuit 14 described above.
A LAN interface circuit 22, a database 23 and a CPU 24 connected to the. The database 23 stores, as data, the name (receiver name) of the local telephones 40 and 41, the company name of the sender and the name of the individual. Also, the user name of the FAX 50 is stored. Further, a host name for specifying the workstations 60 and 70 described later is set. Depending on the sender, the company name or name may not be stored.

The CPU 24 retrieves the company name or name of the originating side from the telephone number of the originating side by searching the database 23 for the name of the receiving side from the extension number, and determines the workstation 60 (based on the determined recipient name). Alternatively, the host name of 70) is specified. Then, the workstation 60 having the specified host name identifies the incoming call type, the originating telephone number, the dial-in number and the extension number of the data obtained from the PBX 10 and the company name (or the sender name) and the recipient name of the data. (Or 70). Also, FAX
With regard to (2), the user name is determined by searching the database 23 from the extension number of the FAX 50, and the host name of the workstation 60 (or 70) is specified based on the user name. Then, the incoming call type and FA obtained from the PBX 10
X50 FAX number, its extension number and user name
Workstation 60 (or 7) with the specified host name
0).

The work station 60 has a LAN interface circuit 61, a CPU 62 and a display device 63. The work station 60 is provided with a private telephone 40 and the work station 70 is provided with a telephone 41, each having a different host name. Memory (not shown)
It is stored in. For example, the data from the server 20 is L
When input to the AN interface circuit 61, the CPU
62 creates a message based on the data and displays it on the display of the display device 63. In addition,
The workstation 70 also has the same configuration as the workstation 60. This workstation 60,
Reference numeral 70 corresponds to the message creating apparatus of the present invention.

The operation of the information communication system configured as described above will be described. First, the operation when a message for an incoming call is requested will be described, and then the operation when there is a dial-in incoming call will be described. Then, the operation when a message for a FAX incoming is requested will be described, and the operation when the FAX is subsequently input will be described.

For example, the workstation 60 is activated and the root menu is displayed on the display of the display device 63 with a mouse (not shown). And telephone 4
Select the menu to display the message about 0 calls and enter your name. At this time, the CPU 62 of the workstation 60 reads the host name stored in the memory and transmits it to the server 20 via the LAN interface circuit 61 and the LAN 30 together with the input name (callee name). When the host name and name are input to the server 20, the CPU 24 controls the LAN interface circuit 22 to take in those data and store the host name in the area of the same name stored in the database 23.

When a dial-in signal arrives at the PBX 10 via the public network (ISDN), the CPU 16 takes in the dial-in number that has arrived and the telephone number of the calling side that has subsequently arrived from the outside line interface circuit 11. The database 15 is searched for the extension number of the called party from the dial-in number. When the extension number is, for example, the telephone set 40, in order to connect the telephone set 40 and the calling side telephone set, the switching circuit 12 is controlled to establish a communication path between them and ring the bell of the telephone set 40. At that time, the CPU 16 determines the type of incoming call from the incoming number (in this case, dial-in incoming call) and sends a message to that effect to the server 20, and at the same time, the telephone number of the calling side, the dial-in number of the telephone 40 and the telephone 40. The extension number is sent to the server 20.

When those data are input to the PBX interface circuit 21 of the server 20, the CPU 24
The information is taken in, and the company name (or caller name) of the caller from the caller telephone number and the name of the callee from the extension number are searched and determined in the database 23. Then, the host name is specified from the determined data based on the recipient name, and the host name is specified by the LAN 30 via the LAN interface circuit 22.
In addition to transmitting the data, the incoming call type of data, the telephone number of the calling side, the dial-in number, the extension number, the company name, and the name of the called party are transmitted. In this case, since the host name is for the workstation 60, the CPU 62 of the workstation 60 inputs the data via the LAN interface circuit 61. Then, the message is edited based on the data and the display device 63
Send to.

The display device 63 displays a message having the contents shown in FIG. 3 on the display. The underlined part of the message displayed on this display is PBX10.
It is obtained from the server 20 and is not displayed when the company name is not stored in the database 23 of the server 20 and when the telephone number is not registered in the telephone office. Also, the word "dial-in number" is not displayed when not dialing in. When the callee confirms this message and selects "OK" with the mouse, the message disappears, and when "HELP" is selected, an explanatory text for the message is displayed.

When the FAX number arrives at the PBX 10 through the public network (ISDN), the CPU 16 fetches the received FAX number from the outside line interface circuit 11, searches the database 15 for the extension number from the FAX number, and finds the FAX 50. Identify. Then, in order to connect the FAX 50 to the FAX on the calling side, the switching circuit 12 is controlled to establish a transmission path therebetween, and the information from the FAX on the calling side is received. At that time, the CPU 16 determines the type of incoming call from the incoming fax number (in this case, incoming fax), sends a message to that effect to the server 20, and the fax 50
And the extension number of the FAX 50 are sent to the server 20.

When those data are input to the PBX interface circuit 21 of the server 20, the CPU 24
The name of the called party is retrieved from the extension number of the FAX 50 by searching the database 23 and determined. Then, based on the determined recipient name, the workstation 60 (or 7
The host name of 0) is specified and transmitted to the LAN 30 via the LAN interface circuit 22, and at the same time, the incoming type of data, the FAX number, the FAX extension number and the called party name are respectively transmitted. In this case, since the host name is for the workstation 60, the CPU 62 of the workstation 60 sends the data to the LAN.
It is input through the interface circuit 61, a message is edited based on the data and sent to the display device 63.

The display device 63 displays a message having the contents shown in FIG. 4 on the display. The underlined part of the message displayed on this display is PBX10.
And obtained from the server 20. As described above, the called party confirms this message and clicks "O" with the mouse.
When "K" is selected, the message disappears, and when "Help" is selected, the explanation for the message is displayed.

In the above-described embodiment, the workstation 60 corresponding to the telephone 40 that has a telephone call.
Although the message is displayed in the above, the message for a plurality of telephone calls may be displayed in one workstation 60. On the contrary, the message may be displayed on the plurality of workstations 60 and 70 to notify the person concerned. In this case, since the person in question is called at a plurality of work stations, there is an effect that the pager device is unnecessary in the premises. Further, a message regarding a telephone call may be displayed on a personal computer instead of the workstation.

[0023]

As described above, according to the present invention, a message is displayed on the workstation of the message creating apparatus each time a call comes in. Therefore, a signal line or operation between the switching apparatus and the workstation is performed. The effect that a large amount of information can be displayed without preparing a procedure is obtained.

[Brief description of drawings]

FIG. 1 is a system diagram showing an embodiment of the present invention.

FIG. 2 is a hardware configuration diagram of a system.

FIG. 3 is a diagram showing an example of a message relating to calling of a telephone.

FIG. 4 is a diagram showing an example of a message related to an incoming fax.

[Explanation of symbols]

 10 PBX 20 Server 30 LAN 40 Telephone 50 FAX 60 Workstation

Claims (1)

[Claims] 1. When a selection signal is received, the extension number of the telephone or facsimile of the receiving side is specified based on the selection signal to establish a transmission path with the calling side, and
A switching device that sends at least the specified extension number, and at least the name of the receiving side is stored, the name of the receiving side is specified based on the extension number, and the specified name and its extension number are sent as data. And a message creating device that is connected to the data providing device via a transmission line and creates a message indicating that a telephone call or a facsimile is received based on the data and displays the message on the display. An information communication system characterized by.