JP3482565B2 - Information communication system - Google Patents

Description

Description: BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an in-house information communication system, and more particularly, to information on a caller including a telephone call, such as a workstation or a personal computer. The present invention relates to a system for displaying on a display device. 2. Description of the Related Art Hitherto, information of a caller has been displayed on a liquid crystal display attached to a telephone, and the display contents include the name of the caller and the information of the called party. It was about an extension number. [0003] However, the conventional system requires a telephone with a liquid crystal display,
Moreover, a signal line for transmitting the information to the liquid crystal display must be provided between the PBX and the telephone, and a program for displaying the information on the liquid crystal display must be set. Was. Furthermore, in the liquid crystal display of the telephone, the number of characters to be displayed is limited, so that the content of the information is not halfway satisfactory. SUMMARY OF THE INVENTION The present invention has been made to solve the above problems, and has as its object to provide an information communication system capable of displaying a large amount of information without using a telephone with a liquid crystal display or a signal line. . [0005] An information communication system according to the present invention comprises a telephone and a facsimile connected to each other. When a selection signal transmitted from a calling side is received through a public network, the selection signal is transmitted to the facsimile. The exchange that specifies the extension number and the incoming call type of the telephone or facsimile of the called side on the basis of the call, establishes a communication path between the telephone or the facsimile of the specified extension number and the calling side, and sends at least the extension number and the incoming call type. In an information communication system having a device, connected to a switching device, having at least data in which a user name is set corresponding to a telephone and a facsimile extension number, and from data based on the extension number specified by the switching device. The user name is specified, and the specified user name, the extension number and the incoming call type are transmitted as data. A data providing device that is connected to the data providing device via a transmission line, creates a message indicating that the user is receiving a telephone call or facsimile based on data from the data providing device, and displays the message on a display. And a creation device. In the present invention, when a selection signal of a telephone number transmitted from a transmission side is received by an exchange, the exchange transmits the extension of a telephone or a facsimile of a reception side based on the selection signal. The number and the type of incoming call are specified, a communication path between the telephone or facsimile of the specified extension number and the calling side is established, and at least the extension number and the type of incoming call are transmitted to the data providing device. This data providing device has data in which the user name is set corresponding to the extension number of the telephone and the facsimile, and specifies the user name from the data based on the extension number specified by the exchange device, In addition, the specified user name, the extension number, and the incoming call type are sent to the message creating device as data. At this time, the message creating device creates a message indicating that the user name includes a telephone or facsimile based on the data from the data providing device, and displays the message on the display. FIG. 1 is a system diagram showing an embodiment of the present invention.
2 is a diagram showing an example of a message relating to a telephone call, and FIG. 4 is a diagram showing an example of a message relating to an incoming FAX call. In FIG. 1, reference numeral 10 denotes a digital exchange (hereinafter referred to as "PBX"), which corresponds to the exchange of the present invention. As shown in FIG. 2, an external line interface circuit 11 connected to the public network ISDN, Switching circuit 12 for connecting the call path (transmission path) of the user, telephone 4 in the premises
0, 41, and an extension interface circuit 13 connected to the FAX 50, a server interface circuit 14 connected to a PBX interface circuit 21 of the server 20, which will be described later, a database 15, and a CPU 16. The database 15 includes, for example, the type of incoming call (for example, dial-in incoming call, FAX incoming call, etc.), the dial-in numbers of the local telephones 40 and 41, the extension numbers of the telephones 40 and 41, and the telephone number of FAX 50 (hereinafter "FAX number").
), And its extension number and the like are stored as data. When a dial-in number arrives at the external line interface circuit 11, the CPU 16 compares the incoming number with the dial-in number arranged in the database 15. When the same number is confirmed, the switching circuit 12 is controlled to establish a communication path therebetween in order to connect, for example, the telephone 40 of the extension number set for the number to the telephone of the calling side, and establish a communication path therebetween. Ring the 40 bell. Further, the type of incoming call is discriminated from the received number (in this case, dial-in call), and the fact is sent to the server 20, and the telephone number of the calling side, the dial-in number of the telephone set 40 of the receiving side, and the extension number thereof are entered. Send to server 20. The calling party's telephone number is the one that the calling station also sends the calling party's telephone number when the calling party makes a call. If the calling party has not registered his / her own telephone number at the telephone office, it cannot be imported. When a fax number arrives, the CPU 16 checks the incoming number against the fax numbers arranged in the database 15. When the same number is confirmed, the switching circuit 12 is controlled to establish a transmission path between the FAX 50 of the extension number corresponding to the number and the FAX of the calling side. Then, the type of the incoming call is discriminated from the incoming call number (in this case, a facsimile call) and the fact is sent to the server 20, and the FAX number of the FAX 50 and its extension number are sent to the server 20. The server 20 corresponds to the data providing apparatus of the present invention, and includes a PBX interface circuit 21 connected to the server interface circuit 14 described above, and a LAN 30.
, A LAN interface circuit 22, a database 23, and a CPU 24 connected to the LAN. The database 23 stores the names (recipient names) using the local telephones 40 and 41, the name of the company on the transmitting side, and the names of the individuals as data. Also, a user name of the FAX 50 is stored. Further, a host name for specifying workstations 60 and 70 to be described later is set. Note that, depending on the sender, the company name or the name may not be stored. The CPU 24 searches the database 23 for the name of the calling party from the telephone number of the calling party and the name of the called party from the extension number, and determines the name of the called party. Or 70) is specified. Then, the workstation 60 of the host name that specifies the incoming call type, the calling side telephone number, the dial-in number, and the extension number of the data obtained from the PBX 10 and the company name (or caller name) and the callee name of the data. (Or 70). FAX
The user name is retrieved from the extension number of the FAX 50 by searching the database 23, and the host name of the workstation 60 (or 70) is specified based on the user name. Then, the incoming call type and FA obtained from the PBX 10
FAX number of X50, its extension number and user name,
Workstation 60 (or 7) with the specified host name
0). The work station 60 has a LAN interface circuit 61, a CPU 62 and a display device 63. The work station 60 is provided with a private telephone 40, and the work station 70 is provided with a telephone 41, each having a different host name. Memory (not shown)
Is stored in For example, if the data from the server 20 is L
When input to the AN interface circuit 61, the CPU
62 creates a message based on the data and displays it on the display of the display device 63. In addition,
The workstation 70 also has the same configuration as the workstation 60. This workstation 60,
70 corresponds to the message creation device of the present invention. The operation of the information communication system configured as described above will be described. First, the operation when a message for an incoming call is requested will be described, and then the operation when a telephone dial-in call is received will be described. Next, an operation when a message for FAX reception is requested will be described, and then an operation when a FAX is received will be described. For example, the workstation 60 is started up, and a root menu is displayed on the display of the display device 63 with a mouse (not shown). And phone 4
Select a menu for displaying a message about the call of 0, and enter a name. At this time, the CPU 62 of the workstation 60 reads the host name stored in the memory and transmits the host name to the server 20 via the LAN interface circuit 61 and the LAN 30 together with the input name (name of the called party). When a host name and a name are input to the server 20, the CPU 24 controls the LAN interface circuit 22 to fetch the data, and stores the host name in an area of the same name stored in the database 23. When a dial-in signal arrives at the PBX 10 via the public network (ISDN), the CPU 16 fetches the dial-in number received and the telephone number of the calling side subsequently received from the external line interface circuit 11. , The extension number of the called party is searched from the dial-in number in the database 15 and determined. When the extension number is, for example, the telephone set 40, in order to connect the telephone set 40 and the calling side telephone set, the switching circuit 12 is controlled to establish a communication path therebetween and ring the bell of the telephone set 40. At this time, the CPU 16 determines the type of the incoming call from the incoming call number (in this case, dial-in call) and sends the fact to the server 20, and also sends the telephone number of the calling side, the dial-in number of the telephone 40 and the telephone number of the telephone 40. The extension number is sent to the server 20. When the data is input to the PBX interface circuit 21 of the server 20, the CPU 24
The database 23 retrieves and determines the name of the company (or the name of the caller) of the caller from the telephone number of the caller and the name of the callee from the extension number. Then, the host name is specified from the determined data based on the called party name, and the specified host name is transmitted to the LAN 30 via the LAN interface circuit 22.
And the data receiving type, calling party telephone number, dial-in number, extension number, company name and called party name. In this case, since the host name is for the workstation 60, the CPU 62 of the workstation 60 inputs those data through the LAN interface circuit 61. Then, the message is edited based on the data and the display 63
To send to. The display device 63 displays a message having contents as shown in FIG. 3 on a display. The underlined part of the message displayed on this display is PBX10
When the company name is obtained from the server 20 and the company name is not stored in the database 23 of the server 20, or when the telephone number is not registered in the telephone office, it is not displayed. When the user is not dial-in, the word "dial-in number" is not displayed. When the called party confirms this message and selects "OK" with the mouse, the message disappears, and when "Help" is selected, an explanatory note for the message is displayed. When the FAX number arrives at the PBX 10 via the public network (ISDN), the CPU 16 fetches the received FAX number from the external line interface circuit 11, searches the database 15 for the extension number from the FAX number, and retrieves the FAX 50. Identify. Then, in order to connect the FAX 50 and the FAX on the transmission side, the switching circuit 12 is controlled to establish a transmission path therebetween, and to receive information from the FAX on the transmission side. At this time, the CPU 16 determines the type of the incoming call from the incoming FAX number (in this case, a FAX incoming call), sends the fact to the server 20, and sends the FAX 50
And the extension number of the FAX 50 to the server 20. When the data is input to the PBX interface circuit 21 of the server 20, the CPU 24
The name of the called party is retrieved from the extension number of the FAX 50 in the database 23 and determined. Then, the workstation 60 (or 7) is determined based on the determined called party name.
The host name of 0) is specified and transmitted to the LAN 30 via the LAN interface circuit 22, and at the same time, the data receiving type, FAX number, FAX extension number and called party name are transmitted. In this case, because the host name is for the workstation 60, the CPU 62 of the workstation 60
The message is input through the interface circuit 61, the message is edited based on the data, and the edited message is sent to the display device 63. The display device 63 displays a message having contents as shown in FIG. 4 on a display. The underlined part of the message displayed on this display is PBX10
And from the server 20. The recipient confirms this message as described above,
When "K" is selected, the message disappears, and when "Help" is selected, an explanatory note for the message is displayed. In the above embodiment, the workstation 60 corresponding to the telephone 40 receiving the telephone call is used.
However, the message for a plurality of telephone calls may be displayed on one workstation 60. Conversely, a message may be displayed on a plurality of workstations 60 and 70 to notify the corresponding person of the message. In this case, since the corresponding person is called at a plurality of workstations, there is an effect that the pager device becomes unnecessary in the premises. Further, a message relating to a telephone call may be displayed on a personal computer instead of the workstation. As described above, according to the present invention, each time a telephone or facsimile connected to the exchange is connected by a call originating from the originating side, the user of the message creating apparatus is called or faxed to the workstation of the message producing apparatus. The message that contains is displayed.
The effect is that a large amount of information can be displayed without preparing signal lines and operating procedures between the exchange device and the telephone.

BRIEF DESCRIPTION OF THE DRAWINGS FIG. 1 is a system diagram showing one embodiment of the present invention. FIG. 2 is a hardware configuration diagram of a system. FIG. 3 is a diagram showing an example of a message relating to a telephone call. FIG. 4 is a diagram illustrating an example of a message related to an incoming fax. [Description of Signs] 10 PBX 20 server 30 LAN 40 telephone 50 FAX 60 workstation

Continuation of the front page (58) Fields surveyed (Int.Cl. ⁷ , DB name) H04M 3/42-3/58 H04M 11/00-11/10 H04N 1/32-1/36 H04N 1/42-1 / 44 H04Q 3/58-3/62

Claims (1)

(57) [Claims] [Claim 1] A telephone and a facsimile are connected and
When a selection signal transmitted from the receiving side is received through the public network, the extension number and the type of the receiving telephone or facsimile are specified based on the selection signal.
Both telephones or fax machines with the specified extension number
Establishing a speech path between the calling and, and at least said
Information with switching equipment sending line number and incoming call type
In a communication system , at least a telephone and a facsimile are connected to the switching device.
Data in which the user name is set according to the millimeter extension number
Having the extension number specified by the exchange device.
User name from the data based on the
It is connected to the user name and the extension number and the data providing device for delivering incoming type as the data, and the data providing device via the transmission path, the de
Create a message to the effect that contains the telephone or facsimile to the user based on the data from the chromatography data providing device
And a message creating device for displaying on a display.