JPH06251046A - Reservation condition notifying device - Google Patents

Abstract

PURPOSE:To provide the reservation condition notifying device where the reservation condition or the idle condition is immediately grasped just by taking a look at a bulletin board to quickly correspond to an inquiry or an application of reservation at the time of receiving the inquiry or the application of reservation or a person oneself who desires the use can view the reservation condition or the idle condition. CONSTITUTION:This device consists of a reservation management device A which uses reservation information and assignment information registered in a storage device to cyclically read out data indicating the reservation condition, the assignment condition, or the idle condition and outputs the data to a communication controller B, the communication controller B which sends data inputted from the reservation management device to a bulletin board display processing device C, the bulletin board display processing device C which outputs a control signal to display the transmitted data on an electric bulletin board in accordance with designation, and the electric bulletin board D on which the reservation condition or the idle condition for a certain period of time is displayed based on the control signal.

Description

Detailed Description of the Invention

[0001]

[Field of Industrial Application] The present invention relates to the reservation status and availability of various accommodation facilities such as hotels and inns, entertainment facilities such as theaters, movie theaters, amusement parks, various ball stadiums and other sports facilities. Etc., the staff involved in the reservation reception work of the facility,
Alternatively, it relates to a reservation status posting device that is posted to those who wish to use the facility.

[0002]

[Prior art] When an application for accommodation reservation is received at an accommodation facility such as a hotel or an inn, the reservation status and remaining room status at that time are grasped based on the record, and the approval or disapproval of the application is confirmed. It is necessary to manage reservations in order to reply and to make room allocations for each usage day after making a reservation.

In the past, such reservation management was performed using a reservation reception ledger and a room allocation ledger, but since recording, correction, and retrieval are complicated, it takes a lot of work and the office work efficiency is low. Not only that, there is a problem that the time required for responding to inquiries by telephone etc. becomes long and the burden of communication cost increases, so recently, a reservation management system that comprehensively processes related information using a computer has been developed. It has come to be used.

In such a reservation management system,
At the time of reservation reception, display the current reservation status and room allocation status for all rooms of the hotel etc. on a display such as CRT, and while watching this, respond to inquiries and reservation applications, I am allocating rooms.

In addition, at the reception of reservations at transportation facilities, entertainment facilities, sports facilities, etc., or at the reservation reception at a reservation center acting on their behalf, in the same manner, while making inquiries and reservations while looking at the display contents of the display device. Depending on the application, seats and facilities are allocated after the reservation is accepted.

However, in the conventional reservation management device,
For example, in a hotel reservation management device, information about each room, such as a hotel code, room number, reservation number, accommodation personnel, room type, room allocation, user name, identification of group / person, etc. The storage unit is provided with a file configured to be stored in a storage address provided corresponding to each room, and the search unit of the control unit searches the file for a predetermined search item and displays the file. The reservation status or room allocation status is displayed on.

[0007] Then, the display on this display is performed by the display of the display item and the display range by the operation of the input section consisting of the keyboard by the reservation receptionist,
In addition, it displays the contents registered in the storage unit at the time of operation, and even if the actual reservation status changes after that, the display contents are still the registered contents at the time of the previous operation. to continue. Therefore, if you receive a reservation application by telephone from the front desk of the hotel, etc., go to the office where the reservation management device is installed and operate the keyboard again to see the desired use date of the applicant and the reservation situation before and after that. Had to be called from a file and displayed on the display to check.

[0008]

[Problems to be solved] Therefore, conventionally, there has been a problem that it takes time from the time a reservation application is made to the time when the current reservation status or vacancy status is grasped and a reply to the desired usage date is made. In addition, if you want to make a reservation application at the reservation center by selecting a facility that can be used on the desired date of use from a plurality of facilities of the same type, the conventional CPU
The attendant looks at the reservation status displayed on a display such as a CRT connected to the arithmetic and control unit centering on, and informs the applicant of the desired date of the applicant and the situation for several days before and after that, and I was asked to make a decision and make a decision. Therefore, there is a problem in that it takes time to transmit information between the staff and the applicant and to make a decision to make a decision, and it takes a long time from application to confirmation of reservation.

The contents displayed on the display of the facility reservation management device and the contents displayed on the front desk or the contents displayed at the reservation center do not necessarily have to be the same. It is enough to see only the reservation status or availability. However, in the past, it was not possible to simply see the availability.

The present invention has been made in view of the above points, and when an inquiry or reservation application is received, if the board is listed, the reservation situation or the vacant situation is immediately grasped and the inquiry is made. Alternatively, it is an object of the present invention to provide a reservation status notice device capable of promptly responding to a reservation application or allowing a user who wishes to use the service to check the reservation status or availability.

[0011]

In order to achieve the above object, a reservation status notice device according to the present invention comprises (a) a reservation management device, a communication control device, a notice board display processing device, and an electronic notice board. (B) The reservation management device is an input device for inputting, changing, canceling, and various commands of reservation information, and processing information based on the input from the input device, the input command, and the stored information. A control device for executing the program and controlling the output device described later,
A storage device having a reservation file and an allocation file, in which the reserved facility use date, facility number, facility form, etc. are registered, and reservation information at the time of registration according to control by the control device based on a command input from the input device. And a display device for displaying the allocation information, the reservation information, the allocation information or the vacant information at the time of inquiry or the balance management, and an output device composed of a printer for printing these, and the control device has the storage device. Using the reservation information and allocation information registered in the device, data indicating the reservation status, allocation status, or availability is cyclically read and output to the communication control device. The device sends the data input from the reservation management device to the bulletin board display processing device, and (d) the bulletin board display processing device is A storage unit for storing the data transmitted from the reservation management device via the communication control unit, a control unit for controlling the reading range from the storage unit according to the designated contents, the data processing, the display range by the electronic display board, and the display. (E) The electronic bulletin board uses the data output from the bulletin board display processing device to display the reservation status or vacancy status in a specified range. It is characterized by being.

[0012]

In the reservation management device, the control device processes information about the reservation input from the input device, and stores the reserved facility use date in the reservation file and the allocation file in the storage device.
Register the facility number, facility type, user name, etc. for each unit facility. Also, the reservation status or the availability status of the range specified by the input from the input device is read from the storage device,
It is displayed on the display of the output device or printed by the printer. Further, the control device cyclically reads the data indicating the reservation status, the allocation status, or the vacancy status at a predetermined cycle by using the reservation information and the allocation information registered in the storage device by executing the incorporated program. ,
It is sent to the bulletin board display processing device via the communication control device.

The bulletin board display processing device stores the data transmitted from the reservation management device in the storage unit. Then, when the display item, display range, etc. designated by the input from the input unit are read from the storage unit and given to the control unit, the control unit performs data processing, controls the display range by the electronic bulletin board, and outputs the output unit. Output the data to be displayed from. The electronic bulletin board uses the data output from the bulletin board display processing device to display the reservation status or vacancy status in the designated range.

[0014]

Embodiments of the present invention will now be described with reference to the drawings. FIG. 1 is a block diagram schematically showing the configuration of an apparatus according to an embodiment of the present invention. As shown in the figure, the reservation status notice device according to the present invention comprises a reservation management device A, a communication control device B, a notice board display processing device C, and a notice board D. The following is an example when applied when posting the reservation status or availability of accommodation facilities such as hotels and inns.

FIG. 2 is a block diagram schematically showing mainly the configuration of the reservation management device A. The reservation management device A includes an input device 1, a control device 2, a storage device 3, and an output device 4.
Have and.

The input device 1 is composed of a keyboard for inputting various data and various commands.

The control device 2 has an input interface (I / F) 21 for taking in a command or data input from the input device 1 and a C for performing information processing and control.
It has PU22 and the output interface 23 for outputting a process result or a control result outside. And CP
As shown in FIG. 5, U22 is a mode designating unit 221 as a unit for realizing the required function of the reservation management device.
It has a read control means 222, a write control means 223, and an output control means 224.

The mode designating means 221 selects the inquiry mode, the input mode or the output mode as the operation mode of the control device 2 based on the operation of the keyboard 1, and further selects the reservation mode as the input mode. This is for selecting one of the room allocation modes.

The read control means 222 first selectively reads the search item designated by the input from the keyboard 1 from the predetermined file 331 or 332 of the storage device 3 described later, and secondly, into the ROM. With respect to a predetermined search item by the stored system program, it is cyclically read at a constant cycle, for example, every 500 ms. The writing control means 223 stores the reservation data or room allocation data input from the input device 1 in the input mode at a predetermined address of the reservation file 331 or the room allocation file 332 of the storage device 3. The output control unit 224, based on the screen number and the display position designation data included in the data read from the storage device 3,
The room number is displayed at a predetermined position on the display screen of the display device 41 of the output device 4, which will be described later.
Is the content of the reservation data or room allocation data input and written in the input mode, in the output mode,
The printer 42 of the output device 4 outputs the data to be printed. Data to be read in a cyclic manner from the files 331 and 332 of the storage device is output to the communication control device 51.

FIG. 4 shows a specific structure of the function realizing means.
FIG. 3 is a block diagram mainly showing operations.

Returning to FIG. 2, the storage device 3 includes the ROM 31.
And a RAM 32 and an external storage device 33, and a ROM
A system program of the reservation management device is written in 31, and working data is stored in the RAM 32. Further, as shown in FIG. 3, the external storage device 33 stores a reservation file 331 and a room allocation file 332. The reservation file 331 includes a reservation reception date, a usage date,
Personnel, applicants, charges, arrangements, group names, secretary names, and reservation patterns are registered using one address for each room. The reservation patterns include temporary reservation, main reservation, and solicitation reservation.

In addition, the room allocation file 332 contains the file shown in FIG.
As illustrated in, each memory address has a room number (d1), a reservation number (d2), a hotel code (d3), a screen number (d4), and a display position.
(d5), capacity (d6), room type (d7), room allocation (d
8), type of user (identification of group / individual) (d91), secretary name in case of group (d92), relationship between parent room and child room (d93), etc. are registered in order of storage address for each room Has been done.

The output device 4 is, as described above, (a)
When registering reservation information and room allocation information, (b) reservation status,
CRT for displaying or printing room allocation status or inquiry of room status, (c) remaining room management, etc.
Display 41 such as LCD or plasma display
And a printer 42.

The reservation management device can perform three kinds of reservation management operations, reservation management, remaining room management, and room allocation. In reservation management,
Inquiries about reservation status, registration / change / cancellation of reservation reception,
Can write history. In the remaining room management, the presence or absence of reservation can be managed for each room type, that is, for each Japanese-style room and Western-style room and for each Western-style room such as single, double, and twin. Then, in the room allocation, it is possible to make an inquiry about the room allocation status, to newly register the room allocation, and to change the room allocation.

In order to perform each of the above tasks, the reservation management device must first specify the operation mode of this device. That is, according to the guidance from the control device 2 in FIG. 2 and based on the input from the keyboard 1, as described above, one of the three types of the inquiry mode, the input mode, and the output mode is selected. To do. As described above, the inquiry mode includes a reservation status inquiry during the reservation management operation, a room allocation status inquiry during the room allocation operation, and a vacancy status inquiry during the remaining room management operation.

Reservation management starts with an inquiry about availability from facility applicants. Therefore, first, inquiring about the reservation status during the reservation management work, as shown in FIGS. 3 and 4, after selecting the inquiry mode for the mode specifying means 221 of the control device 2 by operating the keyboard 1, the keyboard is operated. When the remaining room inquiry command is executed by designating a day of the week or a day of use as a search condition by inputting data from 1, the read control circuit 222a and the read circuit 22
The vacancy status of the designated day of the week is retrieved from the reservation file 331 of the storage device 3 via 2b. Of the read data, the screen number and the display position data are given to the display position table 224c, and other data, that is, the room number, the reservation number, the accommodation staff, the room type, the presence / absence of room allocation, and the type of the user. (Identification of group / individual), secretary name in case of group, data such as relationship between parent room and child room,
It is stored in the RAM 32 of the storage device 3.

The screen number of the reservation file is the same as the number of floors (number of floors) of the accommodation facility. That is,
The reservation status or room allocation status is displayed on the display unit for each floor. Further, the display position designation data is registered with the display position of the display screen of the display 41 as the row / column coordinates. Therefore, the display position table 224c stores the screen number of the searched room and the row / digit coordinate data of each room.

The control unit 2 includes a CPU as shown in FIG.
A clock generator 224a that generates a basic clock that determines the overall operation timing of this device is provided in the row / digit counter 224b that generates each position information of the display area of one display screen of the display 41. Given to. The display position detector 224d is a row / column counter 224.
By comparing the value of b with the display position table 224c, the line
When the value of the digit counter coincides with the coordinate data of the display position table, the logical signal "1" is output from the output terminal t, so that the read circuit 222c outputs the data of the RAM 32 of the storage circuit 3 via the AND gate AND ₁ . The room number inside is read out and displayed at a predetermined display position on the display 41.

As described above, by designating the inquiry data, the number of remaining rooms in the facility can be displayed on the display 41 and printed by the printer 42 by day and room type. FIG. 9 is an example of a screen displaying the number of remaining rooms corresponding to the inquiry about the remaining rooms.

When the facilities are divided into a plurality of buildings or when a plurality of facilities with different management bodies are in business tie-up, the inquiry about the vacancy in the management of the remaining rooms is the vacancy status of all the rooms. However, it can be configured such that the vacancy status is retrieved from the reservation file and is displayed on the display unit by building or by facility. In FIG. 2, the communication control device 5 connected to the control device 2 is also used to control communication with the other building or facility. FIG. 7 shows an example of a display screen when inquiring about the remaining rooms of all the buildings that have a business tie-up. Other items of the reservation information are displayed (or printed) at other predetermined positions in the display (or printing) format of the reservation information or the room allocation information.

Next, in the case of a reservation status inquiry, a weekday reservation inquiry or a day reservation inquiry can be made by specifying inquiry data. FIG. 8 shows an example of a display screen when making a daily reservation inquiry. Further, if the inquiry command is executed by specifying the date of use and the user name or the date of use and the number of persons to be reserved as search conditions, it is possible to check whether or not there is a reservation for a specific user.

Next, in the room allocation status inquiry in the room allocation work, data specifying the desired floor number of the facility desired to be displayed from the keyboard 1 (for example, a hotel code designating the facility and a screen number designating the floor number) is sent. Enter
When the inquiry command is executed, the room allocation file 33
The room allocation information of the corresponding room number 2 is read out, and a predetermined position of the display device, that is, the specified facility is displayed on the display device 41 based on the screen number and the display position specification data in the data of the room allocation file. The room number is displayed at a position that matches the layout of the room on the specified number of floors. Further, each room number is displayed so that the presence or absence of room allocation, the group / individual distinction when the room allocation is completed, and the multi-organization distinction can be distinguished by different colors. In the room allocation inquiry mode, if you enter any of the organization name, secretary name, or reservation number as inquiry data (search condition), the data in the room allocation file related to that data is read based on this. The room allocation status related to the inquiry data,
It is displayed together with the room number at the display position designated by the display position data on the display screen of the floor designated by the screen number of the display 41.

Next, the operation in the input mode will be described. When the input mode is selected from the keyboard 1 and the reservation mode is designated, the date of use at the time of reservation reception, the user name, the number of people, and the group are set via the write control circuit 223a and the write circuit 223b in FIG. It is possible to register the individual distinction, the organization name in the case of a group, the secretary name, etc. in any order. Further, types of provisional reservation, main reservation, offer reservation, etc. can be registered in the reservation file (331) of the storage device 3. FIG. 9 shows the display contents of the display 41 when the reservation information is registered.

The room allocation is performed for the reservation application that is the main reservation. After checking the room allocation status in the inquiry mode, select the room allocation mode and enter the reservation number, group name, number of guests, number of reserved rooms, secretary name (parent room), child room, etc. from the keyboard to register. Command is executed, the write control circuit 223a and the write circuit 223b are executed.
Is registered in the room allocation file 332 of the storage device 3 via. FIG. 10 is a front view of a display screen at the time of room allocation input.

Finally, when the output command is designated and the date of use desired to be printed and the reservation information or room allocation information of the user are designated to execute the output command, the read control circuit 222 is executed.
is read from the storage device 3 of the reservation file or Heyawari file via the a and readout circuit 222b, temporarily stored in the storage device 3 (32), the output command and clock of the clock generator 224a is an AND gate the AND ₂ The printer 42 prints the reservation information, the room allocation information, or the remaining room information of the storage device 3 which has been input and registered in the reservation mode or the room allocation mode via the read circuit 222b.

The reservation management device A is installed, for example, in a reservation room of an accommodation facility, and the reading control means 222 executes reservation programs from the predetermined files 331 and / or 332 of the storage device 3 by executing a predetermined program of the control device 2. And / or the room allocation information is cyclically read and the data is transmitted to the board display processing device C via the communication control device B.
The bulletin board display processing device C stores a data input from the communication control device B, an input unit for designating display items and a display range on the electronic bulletin board D, and reading from the storage unit according to the designated content. It has a control unit for processing data and controlling a display range by the electronic display board D, and an output section for outputting data to be displayed on the display board. Then, the control signal for displaying the data in the range designated by the input unit on the electronic bulletin board is output to the electronic bulletin board.

The electronic bulletin board D is installed in, for example, the front of the accommodation facility, the lobby, or the reservation room, and the billboard display processing device C displays the reservation status or the vacancy status. The example shown in FIG. 11 shows a bulletin board installed in each facility when the reservation management device A is used for general management of a plurality of accommodation facilities that have the same management body or have a tie-up relationship. , Shows an example in which the reservation status or availability of all facilities is displayed. The communication control device C is connected to the facility through a modem E, for example, at a facility information center, or at a train station, a bus terminal, or at a reservation center. It is possible to display the reservation status or the availability status with the same contents as in.

FIG. 12 shows an example in which empty rooms in the entire facility shown in FIG. 7 are displayed in a listable manner.

As described above, according to the present invention, the reservation status and availability of various facilities such as entertainment facilities such as theaters, movie theaters, amusement parks, various ball stadiums, and other sports facilities in addition to accommodation facilities are described. This can be realized in order to post to a staff member who is in charge of accepting reservations for a facility or a person who wants to use the facility.

[0040]

As described above, according to the present invention, a large amount of reservation information accumulated in the reservation management device is periodically called to display a reservation status or a vacant status within a certain range on the bulletin board. Therefore, when inquiries or reservation applications are received at the place where reservations are received or inquiries, or at the facility information center, it is necessary to operate the keyboard to display the required range on the display unit as before. Instead, the bulletin boards can be listed to promptly respond to or accept the applicant's reservation use date or the circumstances before and after that. Furthermore, depending on the position of the bulletin board, the reservation applicant can see the bulletin board himself and easily and surely determine the date of use.

[Brief description of drawings]

FIG. 1 is a block diagram showing a basic configuration of the present invention.

FIG. 2 is a block diagram mainly showing a configuration of a reservation management device.

FIG. 3 is a block diagram mainly illustrating a function of a CPU of the reservation management device.

FIG. 4 is a block diagram mainly for explaining an operation of a control device of the reservation management device.

FIG. 5 is a schematic diagram showing an example of a data configuration of a file in a storage unit in the reservation management device.

FIG. 6 is a front view showing an example of a vacancy status display screen in the case of an inquiry about the remaining room.

FIG. 7 is a front view showing an example of a display screen when inquiring about the remaining room in the entire building when a plurality of hotels or the like have a business tie-up.

FIG. 8 is a front view showing an example of a reservation status display screen in the case of a reservation inquiry.

FIG. 9 is a front view showing an example of a display screen at the time of reservation information registration.

FIG. 10 is a front view showing an example of a display screen at the time of room allocation input.

FIG. 11 is a conceptual diagram showing a connection system and a connection mode between the reservation management device and the bulletin board.

FIG. 12 is a front view showing an example of an electronic bulletin board.

[Explanation of symbols]

 A Reservation management device B Communication control device C Board display processing device D Board

Claims (1)

[Claims] 1. A reservation management device, a communication control device, a bulletin board display processing device, and an electronic bulletin board. (B) The reservation management device inputs, changes, cancels, and cancels reservation information. It has an input device for inputting various commands, a control device for controlling the processing of reservation information based on the input from the input device and an output to an output device described later, a reservation file and an allocation file, and has made a reservation. A storage device for registering facility use date, facility number, form, user name, etc. for each unit facility, and reservation information and allocation information at the time of registration according to control by the control device based on command input from the input device, At the time of inquiry or at the time of residual management, it has a display device for respectively displaying reservation information, allocation information or vacant information, and the output device comprising a printer for printing these, and the control device is further , By using the reservation information and allocation information have been registered in the storage device, reservation status, reads data indicating the allocation status or availability cyclically, and outputs to the communication control device, (c)
The communication control device is for transmitting the data input from the reservation management device to the bulletin board display processing device,
(D) The bulletin board display processing device stores a data transmitted from the reservation management device via the communication control device, and reads from the storage part according to designated contents,
Data processing, having a control unit for controlling the display range by the electronic bulletin board, and an output unit for outputting the data to be displayed,
(E) The electronic bulletin board displays the reservation status or the vacant status in a designated range by using the data output from the bulletin board display processing device. .