JPH06243377A - Communications command system - Google Patents

Abstract

PURPOSE:To command departments to take action for dispatch, etc., by facsimile from a command board on the basis of an emergency report, a '119'-telephone report, etc., from the disaster vulnerables. CONSTITUTION:Command information on dispatch, etc., is inputted from a command board through an input part 11. A signal in text file format from the input part is inputted to a bit map file conversion part 12, converted, and inputted to a data compression part 13, which compresses the data according to the MH format, etc., and converts it into a necessary facsimile signal through a FAX signal conversion part 14; and the signal is sent out to necessary departments from an output part 15 through a communication network.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a communication command system installed in a fire station, etc.
Transmits information such as the location of the 19th call to the command board via a data transmission line such as a LAN (local area network),
It relates to the one that sends a command from a command stand to a required station by synthetic voice or facsimile.

[0002]

2. Description of the Related Art In a local government, a fire station is provided with a command board, and a system for instructing emergency dispatch etc. is installed at a required station according to the 119th call, etc. There is a place (hereinafter referred to as an emergency call system) to install a terminal device in the home of an elderly person living alone so that they can handle a call when an emergency occurs.
In this case, when a call comes in to the emergency call system, this call is received by the person in charge of receiving the emergency call system.
When it is determined that an ambulance or the like needs to be dispatched, the fire station or other command station will be contacted and the command station will instruct the required station to dispatch. That is, by an emergency call from an elderly person living alone, a command is transmitted to the station to be dispatched via both the person in charge of receiving the emergency call system and the person in charge of the command board. The command from the command stand to the office is given by voice when commanded by voice, and when commanded by facsimile, the command or the like is once written on a sheet of paper or the like and input to the facsimile device for transmission. In addition, the information data related to the emergency caller is registered in the computer device of the emergency call system, and the information data necessary for dispatch by the 119th call is registered in the computer device of the command board. The system you are using may be different. For this reason, when it becomes necessary to update or correct (maintenance) these registered data, the data is maintained by a small computer device for maintenance (hereinafter abbreviated as PC) and stored in a floppy disk, etc. You have to bring it to the command board, set it in each computer system, and transfer the data.

[0003]

In the conventional communication command system, when it is determined that a fire station or the like needs to be dispatched by a call from the emergency call system, the command station of the fire station or the like makes a voice call to the required station. Command or send the command by facsimile, but the command by the facsimile describes the command content on the required paper and sends it by mounting it on the facsimile device, so the time and the transmission It is time-consuming and may be an obstacle when dispatching is urgent. In view of such a point, the present invention outputs a command in a text file format from a command board, converts this signal into a bit map file, performs data compression processing, etc., and then converts the signal into a facsimile signal, and a required communication network is obtained. The purpose is to provide a command which can be transmitted by facsimile without time and effort.

[0004]

In order to solve the above-mentioned problems, the present invention confirms the information necessary for mobilization, etc., based on the 119th call, etc., and confirms the required station from the command station via the required communication network. In a communication command system for commanding dispatch, etc., an input unit for inputting a command from the command board, a bitmap file conversion unit for converting a text file format signal from the input unit into a bitmap file format signal, The data compression unit that compresses the signal from the bitmap file conversion unit and the FAX signal conversion unit that converts the signal from the data compression unit into a required facsimile signal are used.
It is intended to provide a communication command system including a FAX command system unit for sending a signal from a signal conversion unit to a station via the communication network.

[0005]

With the above construction, in the communication command system according to the present invention, an emergency call by the emergency call system is input to the command board via the LAN and is directly dealt with by the command board, like the 119th call. Then, if it is judged that it is necessary to dispatch by checking the mode and the like, the command board sends a command in text file format to the FAX command system section. The FAX command system section converts commands in text file format into bitmap file format,
After performing required data compression, it is converted into a facsimile signal and sent to a station designated by a command station via a required communication network such as ISDN (Integrated Digital Communication Network).

[0006]

Embodiments of the communication command system according to the present invention will be described in detail below with reference to the drawings. FIG. 1 is a block diagram of essential parts of an embodiment of a communication command system according to the present invention. In the figure, 1 is an emergency call system unit, for example,
Receives an emergency call from a gas leak sensor, smoke sensor, pendant for emergency call, etc. via a public line, connects the voice line to the command board 4, and confirms the condition by telephone. Data such as an ID (identification code) is sent to the command board 4 via the LAN 5. 2 is 119
In the number notification input unit, the 119th notification from the public line telephone is input to the command board 4. Numeral 3 is the origin display system section
The telephone which has been notified is reversely searched based on the 19th notification, and the searched telephone number is sent to the command board 4 via the LAN 5.

Based on the information from the emergency call system section 1, the 119th call or the information from the calling point display system section 3, the command board 4 sends a communication network 6, for example, ISDN ( Commanding dispatch, etc. via the integrated digital communication network). If this command is by voice,
Command information is input to the voice synthesis system unit 8 via the LAN 5, and data corresponding to the command content, for example, data such as disaster classification, address, or dispatched vehicle is read out from the voice data of the voice unit registered in advance and required. The voice is synthesized in the order of and transmitted to the station 7 designated by the command board 4 by the communication network 6. If the command is sent by facsimile, the LAN
Command information is input to the FAX command system unit 9 via 5,
A facsimile signal is generated based on the command information and transmitted to the station 7 designated by the command board 4 via the communication network 6. Ten
Is a maintenance personal computer for updating / correcting information data registered in the computer device of the command board 4 or voice data registered in the voice synthesis system unit 8. The update data is transmitted via the LAN 5. Send out.

FIG. 2 is a block diagram of the essential parts of an example of the FAX command system section 9. Reference numeral 11 in the figure denotes an input unit, which is the command board 4
Then, the command generated in the text file format is input via the LAN 5. 12 is a bitmap file conversion unit,
A command signal in the text file format from the input unit 11 is converted into a signal in the bitmap file format. A data compression unit 13 compresses the signal from the bitmap file conversion unit 12 by, for example, the MH method (one-dimensional encoding method). Reference numeral 14 is a FAX signal conversion unit, which is a data compression unit 13
Signal is converted into a required facsimile signal. An output unit 15 sends the facsimile signal from the FAX signal conversion unit 14 to the station 7 designated by the command board 4 via the communication network 6.

Next, the operation of the communication command system according to the present invention will be described with reference to the flow chart of FIG. A report is input from a public line due to a disaster or the like (step 1, hereinafter abbreviated as ST1). When the input source is an emergency call (ST2: Ye
s), the notification is input to the emergency notification system unit 1 and received (ST3). In response to this reception, the voice line is connected to the command board 4 so that the condition can be confirmed by telephone from the command board 4. At the same time, the ID of the emergency call source and the disaster type are confirmed (ST4), and the information is sent to the command board 4 via the LAN 5 (ST5). The command board 4 searches the personal information corresponding to the ID from the information data registered in the computer device of the command board 4 based on the result of the state confirmation by telephone and the ID information from the emergency notification system section 1 and the like. Then, the name, address, telephone number and surrounding map of the caller are read out and displayed to determine the disaster point (ST6).

FIG. 3 is an example of an emergency notification screen displayed on the screen of the command board 4. Command board 4 based on these information
If necessary to dispatch an ambulance, etc. (ST7: Yes), determine the scale of dispatch, composition of members, etc. (ST
8) Issue a command to the required station 7 (ST9). ST7
Although it is not necessary to dispatch an ambulance, etc., if it is determined that a cooperator or civilian worker should be contacted, the necessary contact information will be contacted by telephone (ST10).

[0011] When the notification input is the 119th notification (ST
2: No), and the telephone notification is input to the command board 4 via the 119th notification input unit 2 (ST11). Then, when the call origin display system is installed (ST12: Yes), a signal is sent to the required call origin display system center through the call origin display system unit 3 to search for the telephone set which has been notified of the 119th call, Recognize the location from the searched telephone number (ST13),
The obtained information is sent to the command board 4 via the LAN 5 (ST
14). The command board 4 is based on the information from the origin display system unit 3 or the confirmation of the condition by telephone or the like.
The information of the 119th call origination point is searched and displayed from the registration data of the computer device of No. 1, and the disaster occurrence point is determined (ST15). Then, when the necessity of dispatching is examined and it is judged that dispatching an ambulance or the like is necessary (ST16: Yes), the scale of dispatching, the composition of members, etc. are judged (ST8 above), and the required station 7 is commanded. It emits (ST9 above).

[0012] When the transmission place display system is not installed (ST12: No), a telephone connected to the command board 4 is used to listen to the place where disasters occur, the target, etc. (ST17), and the information of the place of occurrence is obtained. It is searched and displayed from the registered data of the computer device (15 above), and the necessity of dispatch is judged (ST
16) Take appropriate measures. When it is necessary to change or correct the information data registered in the computer device of the command board 4, the maintenance personal computer 10 corrects the data, and the data is transmitted to the command board 4 via the LAN 5, and the computer device Input to and rewrite the data.

As described above, the command station 4 issues a command to the required station 7 in response to the information from the emergency notification system unit 1 or the 119th report. FIG. 6A is a flow chart in the case of issuing a command by voice. That is, voice command information data is sent from the command board 4 through the LAN 5 (ST21). This signal is input to the voice synthesis system unit 8 (ST22), voice data of a voice unit corresponding to the command content is taken out from the memory (ST23), synthesized into voice (ST24), broadcast in the hall, and transmitted via the communication network 6. Send to the office 7.

FIG. 4 shows an example of the command contents and utterance pattern in the voice synthesis system section 8. That is,
By operating the command board 4, disaster type, disaster classification (* 3),
Disaster scale (order of dispatch), station name, municipality name, town name (*
2) Input data such as dispatched vehicle and awareness time (* 1). This data is, for example, transmitted with a preset required code, and the voice synthesis system unit 8 retrieves voice data of command contents corresponding to the input code from a required memory and sets it in advance. The voice pattern is synthesized in the order of
1) 、 ○○ City ○○ Town ・ ・ (* 2) 、 △△ Fire (*
3), has been generated, and has been generated. The synthesized voice is, for example, once recorded in a recording device (ST25), reproduced, and transmitted to the station 7 via the communication network 6 (ST26). When the voice data is changed, the maintenance personal computer 10 corrects the voice data, transmits the voice data to the voice synthesis system unit 8 via the LAN 5, and rewrites the data.

FIG. 6B is a flow chart when a command from the command board 4 is sent by facsimile. In this case, the command information is generated in a text file format and sent from the command board 4 to the FAX command system section 9 via the LAN 5 (ST31). The command data input to the input unit 11 (ST32) is input to the bitmap file conversion unit 12 and converted to a bit map file format signal (ST33), and the data compression unit 13 compresses the transmission time by the MH method (one-dimensional). Compression processing (ST34), FAX signal conversion unit
It is converted into a required facsimile signal by 14 and is transmitted from the output section 15 to the station 7 designated by the command board 4 via the communication network 6 (ST35). In this case, the broadcasting function (by setting a plurality of destinations,
If there is a function of transmitting data to each destination by one transmission operation, and each receiving side facsimile apparatus also has a function corresponding to this, it is possible to perform broadcast transmission.

[0016]

As described above, according to the communication command system of the present invention, the emergency call from the disaster vulnerable person (elderly living alone, etc.), which has been received and processed through the original system, is called 119. Similar to the above, the processing is done by inputting it into the command station of the fire department, etc., so there is no need to assign a person in charge to receive emergency notifications for vulnerable people to disasters, and directly
Since the person in charge of the command stand can confirm the conditions required for emergency dispatch, etc., it is possible to save the trouble of confirming the information again between the persons in charge due to insufficient information. In addition, when the command to the station dispatched from the command board is sent by voice, it is sent out by synthesizing voice based on pre-registered voice data, eliminating the possibility of confusion due to wording mistakes etc. Also, when sending a command by facsimile, the command signal is converted to a bitmap file format, data compression processing is performed, and then converted to the required facsimile signal and sent out. It is possible to save the trouble and time for inputting into the device.

[Brief description of drawings]

FIG. 1 is a block diagram of essential parts of an embodiment of a communication command system according to the present invention.

FIG. 2 is a block diagram of a main part of an example of a FAX command system unit of the communication command system according to the present invention.

FIG. 3 is an example of an emergency notification screen displayed on a command board.

FIG. 4 is an example of command contents transmitted from a command board, and an utterance pattern by voice synthesis.

FIG. 5 is a flowchart for explaining an operation when an emergency call or a 119th call is input.

FIG. 6 is a flow chart of a command transmission operation from a command board, in which (A) is a case where a command is issued by synthetic voice;
(B) is a case where an instruction is given by a facsimile signal.

[Explanation of symbols]

1 Emergency call system unit 2 119 call input unit 3 Origin display system unit 4 Command board 5 Data transmission means such as LAN (local area network) 6 Communication network such as ISDN (Integrated Digital Communication Network) 7 Office 8 Voice synthesis System section 9 FAX command system section 10 Maintenance personal computer 11 Input section 12 Bitmap file conversion section 13 Data compression section 14 FAX signal conversion section 15 Output section

 ─────────────────────────────────────────────────── ─── Continuation of the front page (72) Inventor Yuichi Nakamura 1116 Suenaga, Takatsu-ku, Kawasaki-shi In Fujitsu General Limited

Claims (1)

[Claims] 1. A communication command system for confirming information necessary for dispatch, etc. based on the 119th call, etc., and for commanding dispatch, etc. from a command station to a required station via a required communication network. Input unit for inputting the command, a bitmap file conversion unit for converting a text file format signal from the input unit into a bitmap file format signal, and a data compression unit for compressing the signal from the bitmap file conversion unit. And a FAX signal conversion unit that converts the signal from the data compression unit into a desired facsimile signal.
A communication command system comprising a FAX command system unit for transmitting a signal from an X signal conversion unit to a station via the communication network.