JPH1188542A - Disaster point entry system and method therefor - Google Patents

Abstract

PROBLEM TO BE SOLVED: To minimize the time up to the order of turning out to a fire station from the reception of '119' number notice. SOLUTION: Inter-speech state is set by a call from a reporter (11). When a commander has heard disaster information from a talking party (12), and then has selected and depressed a disaster information button (13), a CPU makes switch connection (14, 15, 16) and enters voice disaster information to a voice conversion processing unit (17). The voice conversion processing unit retrieves pieces of voice entered in voice from the commanding person handling a command console from registered database and at the end of entry of disaster information (18), the retrieved result is sent to a host computer (19). The host computer decides turning-out vehicles (20).

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a disaster point input system and its input method, and more particularly to a disaster point input system by voice input and its input method.

[0002]

2. Description of the Related Art In the event of a fire or sudden illness, "11
When the 9th call is made, the call arrives at the emergency command device installed at the fire department. This emergency command device can be used to receive a 119 call, a command board for contacting hospitals and related organizations, an ambulance and a fire engine. It is composed of a command terminal installed at each fire department for giving a dispatch instruction, a map in the service area, a display panel for displaying vehicle and hospital information, weather information, a command control device for controlling these, and a storage device.

When a "119" call is received, a rescue vehicle is promptly dispatched by accurately grasping a disaster location, and rescue activities are performed by radio communication after the dispatch.

Conventionally, in order to issue a dispatch instruction to a vehicle at a fire station after receiving the number 119, the commander operating the command device checks all the contents of the report from the number 119 reporter. Then, based on the contents, a disaster type and a disaster location are input to a host computer which performs vehicle composition, and a dispatch vehicle is determined.

[0005] The conventional emergency command device controls a "119" trunk for monitoring a call from a "119" caller, an incoming call display of the command table for handling the contents of the report on the command table, and a communication path relationship. The configuration accommodates an ATI trunk and the like.
Further, when a disaster occurs, it is connected to a host computer for managing dispatched vehicles and the like, and has an automatic command function.

[0006] In a conventional emergency command device, a place where a disaster occurs,
The information is manually input to the host computer that organizes dispatched vehicles based on the disaster type information after confirming all the report contents from the "119" reporter.

[0007]

In the conventional emergency command device, the following steps are taken from the reception of "119" to the input of the disaster occurrence location, disaster type, and the like received from the caller to the host computer. Problems. That is, since the input operation is a manual input operation, there is troublesomeness. Since the input is made from the keyboard, a mistake may occur, and the search takes time. Since all the calls with the "119" caller are confirmed and then input, the dispatch instruction to the fire department is delayed.

[0008] The object of the present invention is to receive the "119" number,
It is an object of the present invention to provide a disaster point input system and a method for inputting the same, which minimizes the time required for a fire station to be dispatched.

[0009]

In the disaster point input system according to the present invention, a dispatcher receives a report from a "119" reporter, inputs the disaster information and the like heard by the reporter from the reporter, and dispatches the dispatcher. A disaster point input system including a host computer that determines a vehicle or the like, wherein a voice input unit that converts voice information into control data, and wherein the commander inputs the disaster information to the host computer via the voice input unit. Voice disaster information input means.

[0010] Further, in the input method of the disaster point input system according to the present invention, the commander accepts a report from the "119" reporter, and inputs the disaster information and the like heard by the commander from the reporter. An input method of a disaster point input system including the host computer that determines a dispatch vehicle, etc., wherein the disaster information is sequentially input to the host computer via the selection input means by voice, and Determining a dispatched vehicle or the like.

The operation of the present invention is as follows. The voice conversion processing device is accommodated in the emergency command device, and the commander is "119".
At the same time as responding to the report from the caller, the dispatcher inputs the disaster type, disaster location, etc. received from the caller during the call to the voice conversion processing device and sends the search result to the host computer By doing so, the dispatched vehicle is automatically determined.

[0012]

Embodiments of the present invention will be described below with reference to the drawings.

FIG. 1 is a block diagram showing the configuration of an embodiment of a disaster point input system according to the present invention.

In FIG. 1, the disaster point input system according to the present invention includes a command terminal 4 for receiving a report from a "119" reporter 1 via a public network 9, a "119" trunk 5 and an ATI trunk 6, and "119". "Trunk 5 or ATI trunk 6, etc., various trunks (lines), or command control device 2 connected to voice conversion processing device 7, CPU (central processing unit) 3 for controlling command control device 2, commander is" 1 "
19, a command board 4 for accepting a report and giving an instruction by voice, and connecting to a "119" reporter 1 via a public network 9 "1"
19 "trunk 5; ATI trunk 6 connected to command console 4;
, A host computer 8 that determines the vehicle to be dispatched in response to information such as the type of disaster and the location of the disaster, a public network 9 connected to the "119" reporter 1,
The recording device 10 stores a control program of the CPU 3 and the like.

As shown in the flowchart of FIG. 2, the operation of the embodiment of the present invention is as follows. In response to a call from the "119" caller 1, the CPU 3 for controlling the command control device 2
When the incoming call is displayed on the command board 4 and the incoming call is received by the command board 4, the "119" trunk 5 for monitoring the call from the caller 1 and the call of the commander handling the command board 4 A switch connection is made with the main port of the ATI trunk 6 for controlling the path, and a mutual communication state is established (step 11).

The commander who handles the command table 4 during a call is "11".
9 "After hearing disaster information (type, town name, address, etc.) from the caller 1 (step 12), a disaster information button (type, town name, address) as shown in FIG. When the button is selected and pressed (step 13), the CPU 3 switches and connects the ATI sub port 6 and the type port of the voice conversion processing device 7 corresponding to the button (steps 14, 15, 1).
6) The commander inputs the disaster information (type, town name, and street address) to the voice conversion processing device 7 while holding the call with the "119" caller 1 (step 17).

The voice conversion processing device 7 searches for a speech unit that has been voice-input from a commander who handles the command base 4 from a database registered in advance in the voice conversion processing device 7 and obtains three items of disaster information. When all the entries are completed (step 18), the search result is edited into a text format as shown in FIG. 3, and the disaster type data is transmitted to the host computer 8 together with the town name and the address code (step 19).

The host computer 8 which has received the data from the voice conversion processing device 7 in the text format shown in FIG. 3 selects the vehicle at the station closest to the disaster occurrence location based on the received data, and A decision is made (step 20).

In FIG. 3, length is the text length of the interface text. C is the text type, D
K is the type (for example, 1: fire, 2: emergency, 3: other)
TN is a street name (for example, 01 to 99), and AD is an address (for example, 5 digits).

[0020]

As described above, according to the present invention, the commander responds to the report from the "119" caller,
There is an effect that the dispatcher can be automatically determined by reading out the disaster type, disaster location, and the like received by the commander from the reporter during the call.

[Brief description of the drawings]

FIG. 1 is a block diagram of an embodiment of the present invention.

FIG. 2 is a flowchart of an embodiment of the present invention.

FIG. 3 is an explanatory diagram of an example of a text format.

FIG. 4 is an external view showing an example of a selection button for voice search.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 "119" reporter 2 Command controller 3 CPU 4 Command stand 5 "119" trunk 6 ATI trunk 7 Voice conversion processing device 8 Host computer 9 Public line network 10 Recording device

Claims (4)

[Claims] 1. A disaster point input system including a host computer for accepting a report from a "119" reporter by a commander, inputting disaster information and the like heard from the reporter by the commander, and determining a dispatch vehicle and the like. Voice input means for converting voice information into control data, and voice disaster information input means for inputting the disaster information of the instructor to the host computer via the voice input means. Disaster point input system. 2. The disaster point input system according to claim 1, wherein the fault information includes fire / emergency type information, town name information, and street address information. 3. The disaster point input system according to claim 3, wherein the voice disaster information input means includes selection input means for selecting the type information, the town name information, and the address information. 4. The host computer accepts a report from the "119" reporter by the commander, inputs the disaster information or the like heard by the reporter from the reporter, and determines the dispatch vehicle or the like. An input method of a disaster point input system, the method including a step of sequentially inputting the disaster information to the host computer via the selection input means by voice, and a step of determining the dispatched vehicle or the like by the host computer. Characteristic input method.