JPH06225005A - Method for generating title on bulletin board and contents service of voice mail system - Google Patents

Abstract

PURPOSE:To generate a title without applying burden on a manager by reproducing a title part from a recorded bulletin board message for a bulletin board contents service request by a specific title managing table. CONSTITUTION:When a recorded content is reproduced by a voice reproducing part 22 for confirmation after a bulletin board message from an information server is recorded on a voice recording part 21, a pointer tone 230 is sent out at every message of prescribed length. When the information server instructs the position of the pointer tone at the title part by a dial number, a file retrieval/title table generating means 24 generates a title managing table 232 to perform the address management of the bulletin board message 231 recorded on a recording file 23 based on a received number. When service to open the contents of a bulletin board is requested, the title part is sent out by reproducing from the bulletin board message 231 recorded on the recording file 23 based on the contents of the title managing table 232.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a method of creating a title in a bulletin board / table of contents service of a voice mail system.

[0002] A bulletin board service that provides publicity voice information such as telephone news using a telephone is effective as a 24-hour full-time information providing means. These services are connected to the voice mail system of the center system by dialing a predetermined telephone number on the telephone, and in the voice mail system,
The operation procedure is to play the specified voice information and send it to the above-mentioned telephone, but when you dial which telephone number,
The voice information in the table of contents of the bulletin board, which is what voice information is reproduced, is separately managed by the administrator of the above voice mail system, and a predetermined bulletin board (specifically, a predetermined area of the voice recording file). Maintenance such as recording the messages in the table of contents is required.

For this reason, the voice information service of the bulletin board / table of contents service is currently carried out by burdening the administrator of the voice mail system or not at all. There is a demand for a method that can create the voice information of the table of contents of the bulletin board without burdening the user.

[0004]

2. Description of the Related Art FIG. 5 is a diagram showing a configuration example of a voice mail system, and FIGS. 6 and 7 are diagrams for explaining a conventional bulletin board service method.

The conventional bulletin board recording method and the operation for receiving the bulletin board service will be described below with reference to FIGS. 5, 6, and 7. 1) When the bulletin board box is lent to the information provider, the information provider freely registers the bulletin board information, and the system administrator does not know the content of the bulletin board information: See Fig. 6 for the registration procedure. (1) First The information provider makes a predetermined dial on the telephone to connect to the voice mail system 1 of the center system, and selects the bulletin board registration service based on the guidance from the voice mail system 1.

(2) When the information provider inputs the number or address of the bulletin board for registering the bulletin board information, for example, by dialing, the dialed number is recognized by the PB signal recognition unit 3 in FIG. The bulletin board information is registered in the bulletin board at the address of {see bulletin board in FIG. 5}.

(3) In this case, the information provider can create a table of contents for the bulletin board information registered by himself / herself in the title table shown in FIG. 5, but creates a table of contents for the entire voice mail system. I can't.

2) When a bulletin board box is lent to an information provider to register bulletin board information on a certain theme, and the system administrator distributes the bulletin board to be rented according to the contents of the bulletin board information: See FIG. 7 for the registration procedure. (1) First, the information provider makes a predetermined dial on the telephone to connect to the voice mail system 1 of the center system, and selects the bulletin board registration service based on the guidance from the voice mail system 1.

(2) When the information provider inputs the bulletin board number or address corresponding to the bulletin board information instructed by the voice mail system by, for example, dialing, the dialing number is the PB signal recognizing unit 3 in FIG. The bulletin board information is registered in the bulletin board at the corresponding address (see bulletin board in FIG. 5).

(3) The voice mail system administrator dials the voice mail system, selects the bulletin board recording service, and inputs the bulletin board number or address for the table of contents, for example, by dialing, and the table of contents of the entire system is displayed. Is registered in the title table of FIG. 5, but the information provider has already
The table of contents is a rough table of contents based on bulletin board information registered in a predetermined area.

3) When the system administrator registers bulletin board information from the information provider: (1) The system administrator receives the bulletin board information from the information provider in advance.

(2) The system administrator connects to the voice mail system 1 of the center system by performing a predetermined dial, and selects the bulletin board registration service based on the guidance from the voice mail system 1.

(2) When the system administrator inputs the number or address of the bulletin board for registering the bulletin board information by, for example, dialing, the dialed number is recognized by the PB signal recognizing unit 3 in FIG. The bulletin board information received from the information provider is registered in the bulletin board at the address (see bulletin board in FIG. 5).

In this case, the system administrator can create a table of contents at a fine level, but maintenance of the table of contents becomes difficult when the contents are changed. Above 1) ~
In 3), the correspondence between the bulletin board number or street address and the bulletin board information to be entered is, for example, 1500 address (dial number): political information 1510 address (dial number): economic information 1520 address (dial number): Svoats. This is information, and the information provider or system administrator creates a table of contents by recording the title table 213a in the format shown in FIG.

In this state, when an unspecified user requests a table of contents service by a predetermined dial, the voice mail system reproduces the message (that is, the table of contents) of the title table 231a to provide the table of contents service. To do.

Upon receiving this table of contents service, the user recognizes the dial number for receiving the bulletin board service that he / she needs. If the administrator of the voice mail system does not manage the information provided by the title table 231a, the newspaper, etc.
It is necessary to disclose the "dial number" for receiving the bulletin board service.

[0017]

Therefore, in the conventional bulletin board service method, as described above, even if the information provider can create the table of contents himself, the table of contents of the entire voice mail system is created. However, the administrator of the voice mail system needs to record and manage the voice information of the table of contents on a predetermined bulletin board, and it is necessary to burden the administrator of the above service.

In addition, by the administrator of the voice mail system,
When the table of contents of the bulletin board message is not managed, it is necessary to disclose information for receiving the bulletin board service (dial information corresponding to the information type).

In view of the above conventional drawbacks, it is an object of the present invention to provide a method for creating a title in a bulletin board / table of contents service of a voice mail system without burdening the administrator of the voice mail system. Is.

[0020]

FIG. 1 is a diagram for explaining the principle of the present invention. The above problems can be solved by the title management method in the bulletin board / table of contents service of the voice mail system configured as follows.

A method of creating a title in a bulletin board / contents service of the voice mail system 1, wherein a bulletin board message 231 sent from a telephone is recorded in a recording file 23 in the voice mail system 1, and the recorded contents are recorded in the telephone. In order to confirm the above, when the recorded content is played back, a predetermined pointer sound is output for each predetermined message unit.
Based on the means 22a for reproducing and transmitting 30, the means 20 for receiving the title start pointer number and the title end pointer number from the telephone, and the pointer number received by the pointer receiving means 20, The title management table means 232 for managing the range of the predetermined message unit of the bulletin board message 231 recorded in the file 23 by the address of the recorded file 23 for each bulletin board, and the bulletin board contents from the telephone are displayed. When a listening service is requested, the above title management table 2
Based on the contents of 32, means 22b for reproducing and transmitting the title portion from the bulletin board message 231 recorded in the recording file 23 is provided, and the telephone board side is constructed to create the bulletin board title.

[0022]

First, when a bulletin board message from an information provider is recorded, the bulletin board message is divided into units such as a message having a predetermined length, or a silent portion in the message is determined and used as a break. Recordings are made in units of messages of a predetermined length.

When looking at a bulletin board message in which a message of this predetermined length is used as a unit, the bulletin board message is delimited and recorded as a title suitable for the bulletin board message, for example, "I will inform you about news." ing.

Therefore, in the present invention, paying attention to the fact that the bulletin board message has the above characteristics, after recording the bulletin board message provided by the information provider, the recording is performed in order to let the information provider confirm the recorded content. When the content is reproduced, a pointer sound "puu" is reproduced for each message of a predetermined length and for a fixed time, for example, every 3 seconds.

The provider of the bulletin board message confirms the recorded contents at the time of reproduction, and the portion suitable for the title (the above-mentioned message having a predetermined length) indicates the pointer sound from the pointer sound. Keep in mind between the sounds, and after the playback is completed, an inquiry from the voice mail system asks whether the recording content is valid and the title part, that is, from the above-mentioned pointer sound to the pointer sound. For example, a dial number is used to indicate whether or not the time period has elapsed.

In the voice mail system, the dialed number designating the position of the pointer sound is used to recognize the number of the message, the recorded file is searched, and the title specified by the information provider is searched from the recorded file. The unit of the message is taken out and sent to the bulletin board message provider to confirm the title, and the address of the message is stored and managed in the title management table for each bulletin board.

When a bulletin board / table of contents service is requested by an unspecified user, corresponding title messages are sequentially read and transmitted for each bulletin board based on the title management table.

By this method, the information provider can create the table of contents of the bulletin board message without burdening the administrator of the voice mail system. or,
Since this is a method of extracting a message suitable for the title from the bulletin board message, the information provider can create the table of contents with one recording.

Since the information provider creates the table of contents based on the instruction from the voice mail system, the table of contents of the entire system can be created.

[0030]

Embodiments of the present invention will be described in detail below with reference to the drawings. The above-mentioned FIG. 1 is a diagram for explaining the principle of the present invention.
FIG. 3 is a diagram schematically showing an embodiment of the present invention,
FIG. 4 is an operation flow chart when the bulletin board / table of contents is reproduced according to the present invention.

In the present invention, a bulletin board message sent by a caller is recorded by a voice mail system, and when the recorded content is reproduced so that the caller can confirm the recorded content, a predetermined message unit is used. Each time, at a constant interval (eg, every 3 seconds), a means 22a for reproducing and transmitting a predetermined pointer sound, a title start pointer number and a title end pointer number from the sender are received. Based on the means 20 and the pointer number received by the pointer receiving means 20, the range of the predetermined message unit of the recorded bulletin board message 231 is
For each bulletin board, when the means 24 for creating the title management table 232 managed by the address of the recording file 23 and the service for listening to the table of contents of the bulletin board are requested, based on the contents of the title management table 232, the recording file 2
A means 22b for reproducing and transmitting the message unit of the title part from the bulletin board message 231 recorded in 3
Are the means necessary to carry out the present invention. The same reference numerals indicate the same objects throughout the drawings.

Hereinafter, referring to FIG. 1, FIGS.
The operation of the bulletin board / table of contents service in the voice mail system of the present invention will be described with reference to FIG. In this embodiment, for example, a voice mail system in a company will be described as an example, but a caller connected to a public network (for example,
It goes without saying that the above-mentioned public information service for the bulletin board message provider) and an unspecified number of users can be used.

1) First, the caller makes a specific dial to make the voice mail system of the center system.
1 is connected to the voice mail system 1 "Bulletin board aa
Please tell me the message of a. Message is sent.

2) When the sender receives this message, it sends out a bulletin board message, "Notice from General Affairs Division. Today, from 2 pm ...". At this time, in the voice recording unit 21, as described above, the message is divided into a predetermined length, or a silent portion is detected and used as a message division, and the message is divided into units of a predetermined length. Store separately.

3) In the voice mail system, after the message "The bulletin board message has been received, please check the recorded contents."
The corresponding bulletin board message 231 is read out from the recording file 23 via the above in units of the above-mentioned classified messages and sent to the caller.

At this time, at a constant time, for example, every 3 seconds,
The pointer sound "push" 230 is reproduced, and during that time, the read message of a predetermined length is transmitted. {See Fig. 2} 4) In the voice mail system 1, the bulletin board message 231
When the transmission of is completed, the message "Please check the recorded contents." Is transmitted.

5) On the caller side, if this message is received and the content of the recording is correct, a function button (for example, "#") meaning "OK" is pressed, and a code meaning "OK". Enter the information.

6) In the voice mail system, when this code information is recognized by the "PB signal recognition section" 3, a message "Please instruct the title start pointer." Is transmitted.

7) When the sender recognizes the above message, it judges that the message "Notice from the General Affairs Department" is the most suitable as the "Title", as described above. In order to indicate the pointer sound "push" 230 before "," the dial "0" is pressed to specify that it is the "0" th pointer sound 230.

8) In the voice mail system, when the above dial information is recognized by the "PB signal recognition section" 3, a message "Please indicate the title end pointer." Is transmitted.

9) Similar to the operation of 7), the dial "1" is pressed to indicate the pointer sound "push" 230 after the message suitable for the above title, and the "1" th pointer sound. Specifies that it is 230.

10) In the voice mail system, a message suitable for the "title" designated by the sender in the bulletin board message 231 (that is, the first message in the bulletin board message 231) is recognized and the recorded file 23 Search the first message from the corresponding bulletin board messages inside, and edit and send the message "Play the title.""Notice from the General Affairs Division.""Are you sure?" At the same time, the address of the message of the title is placed at a predetermined position in the title management table 231, and the title number (for example, the "bulletin board
aa ”) and stored as pair information.

11) On the caller side, if this message is received and the recorded contents are correct, the function button (for example, "#") meaning "OK" is pressed, and the code meaning "OK". Enter the information.

12) In the voice mail system, a message "It is above" indicating that the recording processing of the bulletin board is completed is transmitted. 13) When the caller recognizes this message, he / she recognizes that the recording on the bulletin board has been completed normally, and takes off the hook of the telephone to disconnect the line from the center.

Next, the operation when the caller sends out a request for the table of contents / voice information service will be described with reference to FIGS. 1) The sender is
Dial a predetermined telephone number to receive the voice information service.

2) In the voice mail system 1, when the "PB signal recognition section" 3 recognizes the above specific dial information, the operation shown by the flow in FIG. 4 is performed. That is, the bulletin board
For example, “I will inform you about the table of contents of the bulletin board service.” Is transmitted as guidance indicating that the reproduction of the table of contents is started. {Refer to processing step 100 in FIG. 4} Subsequently, the title management table 231 in the recording file 23
And search for title information indicated by each item (Fig. 1
In the example shown in, the title number “bulletin board aaa” and the address in the recording file 23 where the title message is stored are recognized and the recording file 23
The corresponding title message is read and transmitted from the corresponding address in the bulletin board message 231 of. For example,
"Bulletin board aaa" is a notice from the General Affairs Division. ""
"The bulletin board bbb is" ... "" ... {Refer to processing steps 101 to 102 and 104 in FIG. 4, that is, processing step 103
The title management table 231 is, for example,
If it is composed of the title number "bulletin board aaa", the above-mentioned title start pointer number, and the title end pointer number, the number of the message is recognized based on the pointer number ,. , The bulletin board message 230 corresponding to each title number is searched for and sent out. {In this case, refer to processing steps 101 to 104 in FIG. 4} As described above, in the method of creating a title in the bulletin board / contents service of the voice mail system according to the present invention, the bulletin board message sent by the caller is recorded by the voice mail system. Then
In the voice mail system, when the recorded contents are reproduced so that the sender can confirm the recorded contents, a means for reproducing and transmitting a predetermined pointer sound for each predetermined message unit, and a sender. Based on the means for receiving the start pointer number and the end pointer number of the title from, and the pointer number received by the pointer receiving means, the range of the unit of the predetermined message of the recorded bulletin board message, When a service for creating a title management table managed by the address of the recording file for each bulletin board and a service for listening to the bulletin board's table of contents is requested, it is recorded in the recording file based on the contents of the title management table. From the bulletin board message,
A feature is that a means for reproducing and transmitting the title portion is provided so that the sender side creates the title of the bulletin board.

[0047]

As described above in detail, according to the present invention, the table of contents of the voice information of the bulletin board message can be created by the voice mail system by the instruction of the side providing the bulletin board message. It is possible to provide a service for reproducing the contents of bulletin board messages of the entire system without burdening the administrator of the mail system.
Also, since this is a service for extracting and providing a message suitable for the title from the bulletin board message, it is possible to create a table of contents message with one recording. Furthermore, when a user wants to delete a specific bulletin board message from the bulletin board messages, it is only necessary to delete the corresponding bulletin board message item on the title management table according to an instruction from the sender. Maintenance of the table of contents information becomes unnecessary.

[Brief description of drawings]

FIG. 1 is an explanatory view of the principle of the present invention.

FIG. 2 is a diagram schematically showing an embodiment of the present invention (No. 1).

FIG. 3 is a diagram schematically showing an embodiment of the present invention (part 2).

FIG. 4 is an operation flow chart when a bulletin board / table of contents is reproduced according to the present invention.

FIG. 5 is a diagram showing a configuration example of a voice mail system.

FIG. 6 is a diagram (part 1) explaining a conventional bulletin board service method.

FIG. 7 is a diagram (part 2) explaining a conventional bulletin board service method.

[Explanation of symbols]

1 Voice mail system 20 Pointer number receiving unit 21 Voice recording unit 22 Voice playback unit 23 Voice file 230 Pointer voice 231 Bulletin board message 232 Title management table 3 PB signal recognition unit 100 to 104 Processing step Title start pointer number Title end pointer number Request a service to listen to bulletin board contents

Claims (1)

[Claims] 1. A method of creating a title in a bulletin board / contents service of a voice mail system (1), wherein a bulletin board message (231) sent from a telephone is recorded in a recording file (23) in the voice mail system (1). A means (22a) for reproducing and transmitting a predetermined pointer sound (230) for each unit of a predetermined message when the recorded content is reproduced so that the telephone can confirm the recorded content. A means (20) for receiving a title start pointer number () and a title end pointer number () from the telephone, and a pointer number (,) received by the pointer receiving means (20)
A title management table for managing the range of the predetermined message unit of the bulletin board message (231) recorded in the recording file (23) for each bulletin board at the address of the recording file (23) based on How to create (232) (24)
And a service that listens to the bulletin board contents from the phone is requested.
(22b) means for reproducing and transmitting the title part from the bulletin board message (231) recorded in the recording file (23) based on the contents of the title management table (232) Is provided to create a bulletin board title on the telephone side. A method of creating a title in a bulletin board / contents service of a voice mail system.