JPS61154253A - Message board service system - Google Patents

Abstract

PURPOSE:To improve the operability and convenience by using a voice response, receiving a well-known name in the form of voice information between users desiring the message board service and using the name as it is for retrieval as key information to eliminate the need for the notification of the key information and the input of a recording/reproduction command number. CONSTITUTION:In registering a message, a user 1 going to register the message dials a number from a telephone set 3 is connected to a center 6 via a telephone network 4. The center 6 discriminates the call as a request of message recording because of the connection via the public telephone network 4, and a voice signal is transmitted and received between a voice recognition response section 62 in the center 6 and the user 1. When the procedure of the registration is finished, the voice recognition response section 62 transfers the name of registering personnel and the name of the opposite party to a retrieval section 63. On the other hand, the retrieval section 3 searches an idle area of a retrieval table based on the idle/busy display, writes the registration personnel name and the name of the opposite party in an idle area as key information. Then an idle buffer 642 in an address corresponding to the key information is ensured.

Description

DETAILED DESCRIPTION OF THE INVENTION [Field of Application of the Invention] The present invention relates to a message board service system, and more particularly to a message board service system in which messages are communicated between users meeting at a specific location.

[Conventional technology]

Conventionally, in message board service systems using telephone networks,
A center is set up to store recorded messages, a key number is determined in advance between users, and messages are recorded and played back based on this key number, allowing users to communicate arbitrary messages to each other. .

Figure 4 is a connection diagram of the conventional message board service system.
FIG. 5 is a detailed block diagram of the message storage section used in FIG. 4.

In Figure 4, 1 and 8 are users who wish to receive message board service, 3 and 7 are general telephones or public telephones, 4 is a public telephone network, 9 are message board service centers, 91 -
Reference numeral 94 indicates nine main components within the message board service center 9. 91 is a recording and playback unit that records and plays back messages; q2 is a dial control unit that sends out an audible tone indicating that dialing is possible; dial reception; and dial analysis; 931;
Search section that searches for messages based on the key number, 9
4 is a message storage section that stores messages.

In FIG. 5, 941 is a search table storing empty block indications, key numbers, and addresses, 9421HD422...
. . is a buffer for storing messages provided corresponding to each key number of the search table 941.

Let's take as an example a case where user 1 wants to send a message to user 8 by stabbing him.

First, the user 1 uses the telephone 3 to connect to the center 9 via the telephone network 4 in order to store the message in the center 9 . When the center 9 receives an incoming call from the user I, the dial control unit 92 instructs the user 1 to dial a message recording or message playback instruction number and a key number using an audible tone or the like. . When the user 1 dials these numbers, the dial control unit 92 receives the numbers, sends the key number to the search unit 93, and analyzes the instruction number to identify that it is a recording request. On the other hand, the search unit 93 searches the search table 941 of the message storage unit 94 based on the received key number, secures a buffer 942 that is displayed as empty, and sets the key number there. The user 1 is instructed to input a message via the recording/playback section 91. The recording and playback section 91 is
When receiving a message from user 1, it is stored in the buffer 942 in the message storage section 94 secured earlier.

Here, we will explain a case in which user 8 uses a message board service because he wants to know why user 1 did not appear at the meeting place.

When the user 8 wants to know the message from the user 1, the user 8 dials the center 9 from the public telephone 7 to connect to the center 9 via the public telephone network 4. When the user 8 inputs the message playback instruction number and key number to the center 9, the center 9 receives these and finds the buffer 942 containing the message based on the key number. A corresponding message is sent to the user 8 via the recording/playback section 91. In this way, the message is conveyed from user 1 to user 8.

The literature describing this type of message board service system is Research Practical Report Tube 3 Spring No. 5, P926.198.
There is a 4th prize.

However, in the conventional message board service system, it is necessary for users to inform each other of their key numbers in advance. The disadvantage is that you cannot use this message board service. Furthermore, when using a message board service, it is necessary to input an instruction number for instructing recording or playback, which poses a problem in operability.

[Purpose of the invention]

SUMMARY OF THE INVENTION An object of the present invention is to improve these conventional problems and provide a message board service system that does not require the transmission of a key number or an instruction number indicating recording and playback, and has improved operability and convenience.

[Structure of the invention]

In order to achieve the above object, the message board service system of the present invention includes a recording/reproducing means for recording or reproducing a message, a message storage means for storing the message, and a search means for searching the message storage means for the message. In a message board service system where users can communicate arbitrary messages to each other using a center equipped with
A message storage means comprising a voice identification response means for analyzing information obtained from a user through a voice response, a search table using the name obtained by the voice recognition response means as key information, and a message buffer for each key information. and has
The search means secures a buffer for the message when recording the message, and searches for the message in the message storage means using the name obtained from the voice identification response means as key information when reproducing the message. There is a characteristic in doing.

〔Example〕

Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.

FIG. 1 is a connection diagram of a message board service system showing an embodiment of the present invention, and FIG. 2 is a detailed block diagram of the message storage section of FIG. 1.

In Figure 1, ■ is a user who is trying to send a message, 2 is a user who is trying to receive a message,
5 is a terminal installed at a preset meeting place, 6 is a message board service center, and 61 to 64 are main components of the message board service center 6. Furthermore, from terminal 5,
In contrast to the direct connection to the center 6, the general telephone 3 is connected to the center 6 via the telephone network 4. In the center 6, 61 is the same recording and playback unit as in the past, 62 is a voice recognition response unit that obtains information from the user through voice response and analyzes it, and 63 secures a buffer for the message during recording, and also secures a buffer for the message during playback. A search section 64 searches for a message based on the name, which is key information, and a message storage section 64 stores the message.

In addition, in FIG. 2, 641 is a search table, 642
1. 6422 . . . are buffers for storing messages provided for each key information of the search table 641.

In Figure 1, unlike the conventional method, voice response is used to
Users who wish to receive the message board service receive the name, which is naturally well-known, in the form of voice information, and use this as key information for searching.

Furthermore, by making a playback request from the terminal 5, it is possible to clearly distinguish it from a recording request made via the public telephone network 4. This eliminates the need for both publicizing key information and inputting recording or playback instruction numbers.

An example in which user 1 sends a message to user 2 will be explained.

FIG. 3 is a sequence chart of audio signals exchanged between the user and the center according to the present invention.

First, when registering a message, the user 1 who wishes to register the message connects to the center 6 via the telephone network 4 by dialing from the telephone 3 .

Since the connection is from the public telephone network 4, the center 6 determines that the request is for message registration, that is, message recording. After this judgment, the voice recognition response unit 62 in the center 6 and the user 1
Audio signals are exchanged between the terminal and the terminal.

FIG. 3(a) shows the transmission and reception of audio signals during message registration. First, the voice recognition response section 62 sends "Do you want to send a message?" to the user 1 (step ■), and the voice recognition response section 62 receives the response from the user 1, and then sends the message "No. ”, the service is stopped at that point, and if “Yes”, a message “Please tell me your last name and first name” is sent back to User 1 (steps ■, ■). In response, the user 1 says, for example, "This is the second part of the precious wood" (step (7D)), which is received by the voice recognition response unit 62, and the user 1 says, "This is Mr. Jiro Suzuki. Send it back (Step ■). If "Yes" is returned, the registrant's name is confirmed (Step ■).

Next, the voice recognition response section 62 sends the message "Please say the last name and first name of your partner" to the user 1 (step 2). When the user 1 sends "This is Ichiro Yamada," the voice recognition response unit 62 sends out "This is Ichiro Yamada" for confirmation (steps ■, ■). If User 1 returns "Yes", the other party's name is confirmed and "
If “No” is returned, inquire again (Step @I
). When the procedures up to this point are completed, the voice identification response section 62 transfers the registrant's name and the other party's name to the search section 63, and starts the recording/playback section 6 to prepare for the next reception. Then, "Please tell me the contents of the message" is sent to user 1 (step 0). On the other hand, the search unit 63 searches the empty area of the search table 641 based on the empty block display, writes the registrant's name and the other party's name in the empty area, and uses them as key information. Then, an empty buffer 6/12 at the address corresponding to the key information is secured.

Next, when user 1 sends a message,
The recording and playback unit 61 receives this, and the message storage unit 64
The data is transferred to the buffer 642 reserved for the first time.

FIG. 3(b) is a diagram showing the transmission and reception of audio signals during message reproduction. When reproducing a message, the user 2 who wants to pause the message calls the center 6 using the terminal 5 installed at the meeting place agreed with the user 1. The center 6 identifies that the incoming call is a call from the terminal 5, and determines that it is a message reproduction request. Center 6 is
Steps 0 to 0 in FIG. 5(b) are executed in the same manner as steps ① to [phase] performed in message registration, and the voice recognition response section 62 receives the registrant's name and the other party's name.

As a matter of course, when playing back a message, unlike when registering a message, your last name is the other party's name, and your other party's last name is the registrant's name.

After confirming the names, the voice identification response section 62 transfers them to the search section 63. The search unit 63 uses the registrant's name and the other party's name as key information to retrieve the message from the message storage unit 6.
Search the search table 641 in 4, find the buffer 642 with matching key information, and convey the message stored in the buffer 642 to the user 2 via the recording/playback section 61.

Note that when conveying a message to the user 2, in addition to the method of conveying the message by voice, there is also a method of conveying the content by displaying a text on a message board at a station or the like.

〔Effect of the invention〕

As explained above, according to the present invention, a name that is well known among users is used as the key information of the message, so unlike the case where a code number such as a key number is used, the key number is made widely known. Moreover, since message playback is performed on a dedicated terminal, there is no need for the user to input a registered playback instruction number, improving operability and convenience.

[Brief explanation of drawings]

FIG. 1 is a connection diagram of a message board service system showing an embodiment of the present invention, FIG. 2 is a detailed block diagram of the message storage section of FIG. 1, and FIG. 3 is a sequence chart of audio signals exchanged according to the present invention. 1 to 4 are connection diagrams of the conventional message board service system, and FIG. 5 is a detailed block diagram of the message storage section of FIG. 4. 1.2. B: User, 3, 7; General and public telephone,
4: public telephone network, 5: terminal, 6, 9: message board service center, 64: message storage section. 61: Recording and playback unit, 62: Voice identification response unit, 63: Search unit, 641: Search table, 642: Buffer. 'qn'q- 3rd (a)

Claims (2)

[Claims] (1) Using a center equipped with a recording/playback means for recording or reproducing a message, a message storage means for storing the message, and a search means for searching for the message stored in the message storage means, users can In a message board service system for transmitting arbitrary messages, a voice recognition response means analyzes information obtained from a user through voice response, a search table using the name obtained by the voice recognition response means as key information, and the key information. and a message storage means having a message buffer for each message, and the retrieval means secures the message buffer when recording the message and retrieves the name obtained from the voice identification response means when playing the message. A message board service method characterized in that the message storage means is searched for a message using as key information. (2) The voice recognition response means and the recording and playback means are directly connected to a terminal installed at a specific meeting place, and when a service request call is received from the terminal, it is determined that the call is a request for message playback. A message board service system according to claim 1, characterized in that: