JPH06224936A - Integrated electronic mail system - Google Patents

Abstract

PURPOSE: To obtain an integrated electronic mail system which does not rely upon any special mail system nor communication protocol, does not give any restriction to its connectable mail system, and has very high expandability and versatility. CONSTITUTION: In order to integrally manage a plurality of mail systems 11-16 for transmitting and receiving mail by connecting the systems 11-16 through monitors 24-29, a interface 17, a file means 18, a managing means 19, and a processing means 23 are commonly provided for each monitor. The managing means 19 manages all systems including the monitors 24-29. The processing means 23 keeps mail and destination information received from an input-side monitor through the common interface 17, classifies the destination information by the output-side monitors, and sends the mail and destination information to an output-side monitor through the interface 17.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an integrated electronic mail system, and more particularly, to an integrated electronic mail system capable of freely exchanging mails between a plurality of different mail systems.
Regarding the system.

[0002]

2. Description of the Related Art Today, many companies consider that automation of operations in the office is the most important measure to improve productivity of the whole company, and
Positioning the "e-mail system" as the core of automation. Many e-mail products are already on the market and are being introduced by companies keen on office automation. Commercially available email products each typically employ their own hardware, operating system (OS) and protocol, which makes it difficult to exchange emails between different email products. However, in order to further improve the efficiency of office activities, it is desired to connect and integrate various electronic mail products and output mails to facsimiles.

In view of the above points, some proposals have been made for connecting different electronic mail systems or communication media. For example, Japanese Patent Laid-Open No.
No. 270466 discloses a communication media automatic selection device that automatically selects a destination communication media from a plurality of different communication media and transmits document data. This communication media automatic selection device has a comparison table (communication media table) of destination code and communication media name,
The destination communication medium (facsimile, telex, e-mail, etc.) is automatically selected by searching this comparison table with the destination code input from the destination code input unit. When a communication medium is selected, edit processing is performed thereafter, and the communication medium is transmitted to the destination via the corresponding control device.

Japanese Unexamined Patent Publication No. 4-68731 discloses an e-mail in which the arrival of an e-mail of a plurality of e-mail protocols can be always confirmed without being aware of which e-mail protocol is being used. A device is disclosed. This e-mail device is equipped with an e-mail transmission / reception processing unit and an incoming call monitoring unit that support protocols,
By independently performing the transmission / reception processing of the electronic mail and the incoming call monitoring, it is possible to reliably detect the incoming of the electronic mail of different protocols.

European Published Patent Specification No. 462725
Issue discloses a communication system that allows users of certain mail systems, such as OSI (Open Systems Interconnection) mail processing systems, to communicate with users of other mail systems. This is accomplished by providing a particular mail system with a common interface for handling communications originating from any user.

[0006]

As described above, conventionally, each mail system is directly aware of each other's mail system with which it communicates, and whether an interface with the outside is provided for each mail system, Or, it has been common for a group of specific mail systems to decide a common interface for mail exchange. However, this lacks extensibility and versatility. For example, in the conventional method, it is usual that the program of each mail system needs to be changed each time the number of mail systems to be connected increases. Also, transactions are required for the number of combinations to be transmitted and received, and it is not possible to manage the entire network in an integrated environment. Furthermore, each interface must do its own if data conversion is required.

Therefore, an object of the present invention is to provide an integrated electronic mail system which is highly expandable and versatile, which is not dependent on a specific mail system or communication protocol, and is not limited to a mail system that can be connected. Especially.

Another object of the present invention is to provide an integrated electronic mail system in which a new mail system is additionally connected, and the already connected mail system and interface need not be changed.

Another object of the present invention is to provide an integrated electronic mail system in which mail data to be sent is not restricted.

Another object of the present invention is to communicate each mail
An object of the present invention is to provide an integrated e-mail system capable of managing the system status and communication data volume in an integrated environment.

[0011]

SUMMARY OF THE INVENTION The present invention relates to an integrated electronic mail system for interconnecting and managing a plurality of mail systems, each of which sends and receives mail via a monitor. The common interface, the file means, and the mail and the destination information received via the common interface in response to the request from the monitor on the input side are stored in the file means, and the destination information is classified by the monitor on the output side. It is characterized by comprising processing means for sending mail and destination information to a monitor on the output side via a common interface in response to a request from the monitor on the output side, and management means for managing the entire system including the monitor. . The common interface standardizes the communication between each monitor and the processing means, which enables mails to be exchanged between different mail systems.

[0012]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENT The configuration of an integrated electronic mail system according to the present invention is shown in FIG. The system uses a common platform 10 to interconnect a plurality of different mail systems 11-16, each exchanging mail via a monitor. The monitor of each mail system may be divided into an input monitor and an output monitor like the mail systems 11, 12 and 15, or may be a common input / output monitor 29 like the mail system 16. In the case of sending only or receiving only like the mail systems 13 and 14, any one of the monitors corresponding thereto may be provided. For example, a facsimile system or a printing system can be connected as the mail system 13 having only the output monitor 26, and a text search result is outputted to another system as the mail system 14 having only the input monitor 29. The system can be connected. In the present invention, as long as the monitor (hereinafter, simply referred to as the monitor when it is not necessary to distinguish between the input monitor and the output monitor) complies with the common interface specifications described later, there is no limit to the mail system that can be connected.

The platform 10 has a common interface 17 for common communication with each monitor.
A file mechanism 18 for recording and holding various information relating to mail exchange, a management mechanism 19 for operating / managing the present system, data converters 20-22 for converting a mail data format, a monitor or Called from the management mechanism 19, the file mechanism 18 and the data conversion unit 20-
And a link processor 23 for accessing 22.
The common interface 17 acts as an intermediary between each monitor and the link processor 23, and between the link processor 23 and the management mechanism 19, and is generally an application programming interface (A).
PI). The file mechanism 18 is a basket 18 that holds mail-related files for each input monitor.
A, a destination information file 18B that stores the destination information of the mail that each output monitor should send, a log information file 18C that stores the log information such as warnings and errors, and a mail
It includes an accounting information file 18D that holds accounting information for billing users of the system. The mail-related file held by the basket 18A stores a mail header file that stores profile information of the mail, a mail file that stores the body of the sent mail (the mail content itself) and attribute information of the mail body. This is a mail attribute file for

The management mechanism 19 supports the following work which is inevitably generated when operating and managing this system.・ Register monitor and delete it ・ Start and stop monitor ・ Display monitor operating status ・ Display, print and save log information ・ Display, print and save accounting information ・ Register and delete data converter ・ Help screen Although not shown in FIG. 1, the management mechanism 19 includes a display device, a printing device, and a keyboard, and these are used to perform the above work.

The data converters 20 to 22 for converting the data format of the mail according to the mail system of the destination are preferably realized by software in consideration of easiness of correction, addition and deletion. In this embodiment, the data conversion unit 2
Each of 0 to 22 is included in the platform 10 as a data conversion program. Link processor 2
3 is called from the monitor or management mechanism 19 via the common interface 17, accesses the basket 18A, calls the data conversion programs 20 to 22, and passes log information and accounting information to the management mechanism 19. Next, how mail is processed in the system of FIG. 1 will be briefly described with reference to FIGS.

A mail is an identifier (user ID) of a user who should receive the mail and an identifier (node ID) of a node (mail system) to which the user is connected.
Sent by specifying. In the following, the node IDs of the mail systems 11 to 16 are respectively set to MS1,
Let MS2, MS3, MS4, MS5 and MS6 (actually, one mail system may have multiple node IDs), and the user of the mail system 11 specifies the destination as follows. Mail system 12, 1
Consider the case of sending mail to users 3 and 15.

INOUE at MS2 TUCHIYA at MS2 03-3586-1111 at MS3 KINBARA at MS5 OHKUBO at MS5 YAMAMOO at MS5 In the above description, “at” indicates the user ID, and the rear indicates the node ID.

When the input monitor 24 receives a mail from the user of the mail system 11, the input monitor 24 calls the link processor 23 to store the mail body and the destination information in the corresponding basket 18A (FIG. 2).
The destination information stored in the basket 18A is classified by the link processor 23 for each output monitor (in other words, for each node ID) and transferred to the destination information file 18B (FIG. 3). In the illustrated example, the mail system 12
Of the destination information file corresponding to the output monitor 25 of the mail system 13, the output monitor 26 of the mail system 13 and the output monitor 27 of the mail system 15 are transferred. The mail body remains stored in the basket 18A. Next, the destination information (user ID and node I) in the destination information file 18B corresponding to each output monitor is displayed.
Basket 18A towards the destination specified by D)
Send the e-mail in (Fig. 4). In the example of FIG. 4, output monitor 25 is sending mail to two users of mail system 12. When transmission is completed, output monitor 25
Deletes the contents of the corresponding destination information file 18B (FIG. 5). The other output monitors 26 and 27 perform the same operation. When the mail is sent to all the destinations and the contents of the three destination information files are deleted, the mail body in the basket 18A is also deleted.

Next, the details of the integrated electronic mail system shown in FIG. 1 will be explained.
16 may be a commercially available electronic mail product, and its configuration and functions are not directly related to the present invention.
Details of 16 are omitted.

The monitor of each mail system needs to be designed to the specifications of the common interface 17 in order to enable mail exchange with other different mail systems. In this embodiment, each monitor is realized by software. The main processing contents of the input monitor are: receiving mail sent from the sender's mail system; calling the link processor 23 and storing the received mail in the basket 18A; and link processor 23 This is to create a destination information file by classifying the email destinations for each call and output monitor. On the other hand, the main processing contents of the output monitor are: to call the link processor 23 to obtain the mail to be sent from the basket 18A; and to send the mail to the recipient's mail system. . The call of the link processor 23 by each monitor is performed through the common interface 17. The common interface 17 defines a command for calling a service commonly processed by the link processor 23 and a format of mail information to be uniformly processed in the platform 10, and any mail system,
Mail can be exchanged between any mail system, provided that the monitor follows the common interface 17. In the present embodiment, by describing the following command for calling a service in the program of each monitor, the service can be received via the common interface 17. It is the link processor 23 that actually performs the service.

1. Service related to functions for input monitor-File name assignment service (DwiAssignFileName) that assigns a file name used to store a mail-related file in the basket 18A. A mail header storage service (DwiPutMailHeader) that stores mail header information in the basket 18A. An attribute storage service (DwiPutContentAttr) that stores the attribute information of the data of the mail body in the basket 18A.・ Distribution service (DwiDis
tribute).

2. Service related to output monitoring function-A mail information acquisition service (DwiGetMailInfo) that confirms whether an email to be processed has been delivered and, if delivered, returns the file name of the email-related file in the basket 18A.・ Email to delete mail related files after processing is completed ・
Clear service (DwiClearMail). -If the email type is receipt confirmation information, the receipt confirmation text creation service (DwiCreateAckTex that creates the receipt confirmation information text file by referring to the mail related files)
t). -Email reset service (DwiResetMa) that resets the delivery email once confirmed by the email information acquisition service
ilInfo).

3. Other services-Initialization service (DwiInit) that allocates and initializes working storage and returns its address.・ Monitor information acquisition service to obtain monitor information (DwiG
etMonitorInfo). A termination confirmation service (DwiAskTerminate) that confirms whether a termination request is issued from the management mechanism 19.・ Status setting service (DwiS
etStatus). -A termination service (DwiTerm) that deallocates working storage and terminates. -Receiving confirmation sending service (DwiSendAck) that sends the receiving confirmation information of the mail. -Log output service that outputs log information (DwiPutLo
g). #d In the above, what is shown in parentheses after each service name is an example of an instruction for calling the corresponding service. These commands are represented by a character “Dwi” indicating that they are commands defined by the common interface 17 and a character that identifies a service, and include parameters necessary for command execution. Of course, these are merely examples, and the present invention is not limited thereto.

The structure of a standard input monitor and output monitor program according to the common interface 17 is shown in FIGS. 6 and 7, respectively. Each program is divided into three parts, that is, an initialization processing part, a mail processing part and an end processing part. When the management mechanism 19 starts the input monitor, the program of FIG. 6 is executed, and when the output monitor is started, the program of FIG. 7 is executed.

First, in FIG. 6, the initialization processing unit 31
Allocates working storage area, obtains monitor information, and changes monitor operating status. When allocating the storage area, the above initialization service is called. This allocation is necessary to pass information between the input monitor (eg input monitor 24) and the file mechanism 18. When the allocation by the link processor 23 is complete, the address of that storage area is returned to the input monitor and proceeds to obtain the monitor information. If the allocation cannot be performed for some reason, the log information indicating the initialization error is passed to the management mechanism 19 by the log output service. The management mechanism 19 stores this log information in the log information file 18C or a display device (not shown).
Can be displayed at.

Acquisition of monitor information is performed by calling a monitor information acquisition service. The monitor information acquisition service is a basket 18A used by the input monitor.
The monitor definition information including the path name of, the path name used by the data conversion program, and the path name in which the destination information file 18B is created is given to the input monitor. If the monitor information is not available, the log information indicating that is passed to the management mechanism 19 as in the case of the initialization error. When the monitor information is obtained, the input monitor changes the operating status of itself to "in operation" by turning on the operating status flag and calling the status setting service in the instruction for calling the status setting service. The status setting service notifies the management mechanism 19 that the input monitor has been activated. The management mechanism 19 can display the operating status of each monitor on the display device. When the initialization process is completed, the process proceeds to the mail process.

The mail processing unit 32 checks the termination request, receives the mail, assigns the file name, creates the mail header, stores the mail body, and delivers the mail to each output monitor. The input monitor first calls the termination confirmation service to check whether the management mechanism 19 has issued an input monitor termination request. The management mechanism 19 is capable of stopping any monitor by writing a termination request to the working storage area of the monitor in operation, and the termination confirmation service determines whether or not there is a termination request in the working storage area of the input monitor. To the input monitor. When the termination request is issued, the input monitor terminates the mail process and proceeds to the next termination processing unit 33.

When the termination confirmation service finds that the termination request has not been issued, the input monitor can receive the mail from the associated mail system (eg, mail system 11) and pass it to the platform 10. The interaction between each monitor and the associated mail system is not relevant to the present invention and is therefore omitted here.
When the input monitor receives a mail from the associated mail system, it calls the file name allocation service to allocate the file name used to store the mail related file in the basket 18A. The file name assignment service returns the assigned file name to the input monitor. After that, the mail header storage service is called to store the mail header information from the input monitor in the basket 18A. At this time, the input monitor passes the mail header information to the link processor 23 in the format defined by the common interface 17. In the mail header storage service, the mail header file that is one of the mail-related files is in the basket 18
Created in A. In addition to the sender information and the recipient information including the node ID and the user ID described above, this file includes the type of mail (normal mail or receipt confirmation),
Priority of mail processing, necessity of confirmation of receipt for regular mail, number of mail files (normally 1, 2 or more for enclosed mail), and error status of confirmation of receipt,
Such as various profile information.

After the storage of the mail header information, the input monitor stores the mail body in the basket 18A by itself by using the file name assigned by the file name assignment service. At this time, the mail file, which is one of the mail-related files, is the basket 18A.
Created in. Further, the attribute information of the stored mail body data is stored in the basket 18A by calling the attribute storage service. This attribute information is stored in a mail attribute file, which is one of the mail-related files, and contains a mail identifier that identifies the content of the mail (text data, image data, voice data, etc.), and the serial number of the mail file (usually 1. In case of enclosed mail, specify serial number starting from 1.) When one mail is an enclosed mail including a plurality of mail bodies, the storage of the mail body and the storage of the attribute information accompanying it are repeated by the number of mail bodies. After storing #d, mail is delivered to each output monitor by calling the delivery service. This corresponds to the processing of FIG. 3, and the link processor 23 creates the destination information file 18B for each output monitor based on the receiver information or the destination information including the node ID and the user ID.
At this time, the mail body is not yet sent to the output monitor.
If there is no output monitor corresponding to the node ID of the recipient, log information indicating that fact is passed to the management mechanism 19.
At that time, if reception confirmation is required in the mail header information stored by the previous mail header storage service, the reception confirmation transmission service automatically returns the reception confirmation information to the sender of the mail. When the delivery to the output monitor is completed, the process returns to the beginning of the mail processing unit 32 to call the termination confirmation service again. When the termination request is issued from the management mechanism 19, the process proceeds to the termination processing unit 33, and otherwise, reception of the mail is started.

The final termination processing unit 33 changes the monitor operating status and releases the allocated storage area. When a termination request is issued from the management mechanism 19, the input monitor changes the operating status of itself to "stopped" by turning off the operating status flag and calling the status setting service.
The link processor 23 manages this status change by the management mechanism 19.
Let us know.

Next, in FIG. 7 showing the program structure of the output monitor, the first initialization processing section 41 is the same as the initialization processing section 31 of the input monitor except that the mail reset service is called last. is there. The output monitor is
After changing the operating status to "in operation"
By calling the service, the mail being processed, which was confirmed by the mail information acquisition service at the previous processing, is reset. After that, the process proceeds to the mail processing unit 42.

The mail processing unit 42 checks the end request, acquires mail information, transmits the acquired mail, and deletes the processing completion mail. The check of the first end request is the same as in the case of the input monitor, and if the end request is issued from the management mechanism 19, the process proceeds to the end processing unit 43. If the termination request is not issued, the mail delivered to the output monitor is confirmed by calling the mail information acquisition service. The mail information acquisition service extracts the recipient information from the destination information file 18B of the output monitor, and further extracts the mail-related information including the sender information from the basket 18A. Retrieval is performed in order from the highest priority mail. At this time, if data conversion is specified, the corresponding data conversion program is called to perform the specified conversion. For this data conversion, please email 18
It can also be specified to be performed when stored in A.
As described above, the designation of data conversion is included in the monitor information acquired by the monitor information acquisition service. Data conversion is necessary, for example, when converting text data into image data and outputting it to a facsimile. If there is no delivery mail, the mail information acquisition service is called again after waiting for a predetermined time. When the #d mail information is retrieved, the output monitor retrieves the mail body to be transmitted from the basket 18A and transmits it to the relevant mail system for each recipient. This corresponds to the processing of FIG. If the mail to be sent is a receipt confirmation, the receipt confirmation information can be sent as a text file to the receiving mail system by calling the receipt confirmation text creation service. When the transmission is completed, the mail clear service is called to delete the destination information file of the transmitted mail (see FIG. 5) and return to the check of the first end request.
The link processor 23 checks the mail clear service call from each output monitor, and after the calls from all the output monitors (in the example of FIG. 5, the output monitors 25 to 27), the contents in the basket 18A are checked. Delete mail related files. The final termination processing unit 43 is the same as the termination processing unit 33 of the input monitor, and therefore is omitted here.

The common interface 17 defines not only the above-mentioned commands for calling various services, but also the data format of sender information, recipient information and mail header information exchanged between each monitor and the platform 10. is doing. An example thereof is shown in FIG. The data format shown in FIG. 8 includes a fixed-length header portion and a variable-length data portion, which are collectively called a field. The header part has a 2-byte length value that represents the length of the entire field, a 2-byte field ID that represents the type of data contained in the data part, and a 1-byte field that represents the type of data contained in the data part. Contains the type value. When the sender information, the recipient information, and the mail header are stored in the file mechanism 18, as many fields as necessary are arranged and stored as shown by a dotted line in FIG.

The type of data represented by the field ID can be freely defined in addition to sender information and receiver information, for example, a comment of mail, creation date / time, creator name, sending date / time, subject name, and the like. . The type of data is
Represents character data, binary data, etc. When sending one mail to a plurality of recipients, one recipient information field is created for each recipient. Otherwise, the link processor 23 outputs the destination information file 1 for each output monitor.
The process (process of FIG. 3) when creating 8B becomes troublesome. The input monitor converts the mail information received from the related mail system into the format shown in FIG. 8 and provides it to the link processor 23, and the output monitor receives the information in the format shown in FIG. 8 from the link processor and outputs the related mail. -Convert into a form suitable for processing by the system.

Finally, the management of the monitor, log information, accounting information and data conversion program by the management mechanism 19 will be described. Although not shown in FIG. 1, the management mechanism 19
Specifically, is composed of a display device, a printing device, a keyboard, and a management program. Platform 1
When 0 is activated, a monitor status display window including the monitor name, type (input monitor or output monitor), and operating status appears on the screen of the display device. By appropriately selecting a menu on this screen, the operator can interactively add (newly register), change, delete, start, stop, start all, and stop all monitors. When you select the registration menu, the monitor addition / modification screen is displayed. The name and type of the monitor you want to add in it, the path name of the destination information file, the path name of the basket, the starting method, the path name for the data conversion program, etc. You can add a new monitor by typing. These pieces of information are stored in the file mechanism 18 as monitor information. The monitor can obtain this monitor information by designating its own monitor name and calling the above-mentioned monitor information obtaining service. The monitor can be changed on the same screen. If you want to remove the monitor,
In the monitor status display window, the monitor to be deleted may be designated by, for example, the cursor and the delete menu may be selected. As a result, the previously created monitor information is deleted. The start and stop of the specific monitor are similarly performed. If you select all start menu in the monitor status display window, you can start all monitors that are currently stopped at the same time, and if you select all stop menu, you can stop all monitors that are running at the same time. The operation status of the monitor is notified to each monitor by the end confirmation service.

With respect to the log information indicating the error status of the system, display on the display device, storage in the log information file 18C, and printing on the printing device can be designated from the menu screen of the display device. The same applies to accounting information. A record of accounting information is created for each mail, and includes the priority of the mail, the number of mail bodies (mail files), the number of recipients, and sender information. The accounting information is output at the time of the delivery service described above.

The addition, change and deletion of the data conversion program can be executed by selecting the menu. Addition and change may be performed by inputting or changing a monitor name, call timing (whether input or output), conversion target (mail body or mail information), program name of the data conversion program, etc. on a predetermined screen. The call timing specifies whether the data conversion is performed when the input monitor stores the mail in the basket (at the time of input) or when the output monitor takes out the mail from the basket (at the time of output). To delete the data conversion program, select the delete menu on the same screen.

Although the preferred embodiments of the present invention have been described above, it goes without saying that the integrated electronic mail system of the present invention is not limited to them and various modifications can be made.

[0040]

According to the present invention, the mail system which is not dependent on a specific mail system or communication protocol and can be connected as long as the monitor follows the common interface is not limited, and is highly expandable and versatile. An integrated email system can be provided.

[Brief description of drawings]

FIG. 1 is a block diagram showing the configuration of an integrated electronic mail system according to the present invention.

FIG. 2 is a diagram showing storage of mail from an input monitor to a basket.

FIG. 3 is a diagram showing how the link processor classifies destination information stored in a basket according to output monitors and creates a destination information file.

FIG. 4 is a diagram showing a state in which the output monitor sends the mail body to a destination included in a destination information file.

FIG. 5 is a diagram showing how the output monitor that has completed transmission deletes the contents of the destination information file.

FIG. 6 is a flowchart showing a program structure for an input monitor.

FIG. 7 is a flowchart showing a program structure for an output monitor.

FIG. 8 is a diagram showing a data format defined by a common interface.

[Explanation of symbols]

 10 platform 11-16 mail system 17 common interface 18 file mechanism 19 management mechanism 20-22 data converter 23 link processor 24 input monitor 25-27 output monitor 28 input / output monitor 29 input monitor

─────────────────────────────────────────────────── ─── Continuation of the front page (51) Int.Cl. ⁵ Identification number Internal reference number for FI Technical location H04N 1/00 107 A 7046-5C (72) Inventor Mitsugu Kanehara 1623 Shitazuruma, Yamato-shi, Kanagawa 14 Japan BM Co., Ltd. Yamato Works (72) Inventor Akira Okubo 1623 Shimotsuruma, Yamato-shi, Kanagawa 14 Japan BM Co., Ltd. Yamato Works (72) Inventor Shoichi Tsuchiya Yamato, Kanagawa Prefecture 1623 Shimotsuruma, Ichi, Yamato, Japan ABM Co., Ltd. (72) Inventor Keiichi Yamamoto 1623 14 Shimotsuruma, Yamato, Kanagawa Japan, Yamato, Japan

Claims (7)

[Claims] 1. An integrated electronic mail system for interconnecting and managing a plurality of mail systems, each of which sends and receives mail via a monitor, comprising a common interface for the monitor, a file means, and an input. The mail and the destination information received via the common interface in response to the call from the monitor on the side are stored in the file means, the destination information is classified for each monitor on the output side, and the call from the monitor on the output side is stored. In response to the mail and the destination information to the monitor on the output side via the common interface, and a management means for managing the entire system including the monitor, the integrated electronic mail system. 2. The common interface is a command for calling a plurality of services to be executed by the processing means,
The integrated electronic mail system according to claim 1, which defines a data format of mail and destination information stored in the file means. 3. The integrated electronic mail system according to claim 1, wherein the file means includes a basket for storing the mail and a destination information file for storing the destination information for each monitor on the output side. 4. The integrated system according to claim 3, wherein the file means further includes a log information file for storing log information indicating an error condition and an accounting information file for storing accounting information for charging a user. E-mail system. 5. The electronic mail system according to claim 5, wherein said management means includes a display device, and the status of said monitor, said log information and said accounting information can be displayed on said display device. 6. The mail header storing service for storing mail header information including the destination information in the file means, the plurality of services, and the mail output side by classifying the destination information for each monitor of the output side. 3. A delivery service for delivering to an e-mail monitor, a mail information obtaining service for confirming whether or not a mail to be processed is delivered, and a mail clear service for deleting a mail after completion of processing from the file means. 1 out of 5
Integrated e-mail system described in Section 2. 7. The integrated e-mail system according to claim 6, wherein the monitor has instructions in its program for calling the plurality of services.