JPH06187224A - Data retrieval device - Google Patents

Abstract

PURPOSE:To retrieve the data base on the basis of specific received information which is received through a communication line at the time of termination. CONSTITUTION:A data base retrieval control part 3a executes a slip generation processing mentioned below, retrieves whether or not data on a corresponding sender number are registered in a customer data base 3b according to the sender number transferred from a terminal adapter part 2a, and performs a new registering processing, etc., when the data are not registered or displays the slip generation format regarding the sender on a display device 4 when the data are registered. Then when order contents sent from the sender successively to the termination are received by a telephone function part 2b, the order contents are inputted to a display slip by input from a keyboard 5 to generate an order slip, which is printed out on a printer 6.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a data search device, and more particularly to a data search device for searching a database based on a caller number received via a communication line.

[0002]

2. Description of the Related Art Conventionally, as a data search system using a communication network, for example, a center device for managing a database and a data input / output terminal in a home are connected via a communication line, and The data search system that collects and manages sales data of various products transmitted from the device, and transmits various search items to the center device by key input at the data input / output terminal so that desired data can be retrieved It is popular in the field. Particularly in the commercial distribution field, in order to quickly respond to consumer demand, a distribution center and stores are connected by a communication network, and a database for customer management and an order management database for collecting and managing order slips from affiliated stores Is being built and used.

For example, in order management, when an order is received from a store and an order slip is created, the distribution center is accessed from the store and an operator of the distribution center inputs a key store name, key code, etc. The order slip was created by retrieving the information of the store from the order management database.

Further, since the amount of data transmitted and received by these data retrieval systems is increasing year by year and the communication cost increases, communication for reducing the communication cost of the data transmitted and received between the center device and the data input / output terminal. As a network, ISDN (Integrated Services DigitalNet) has a communication function that can send and receive data in a short time.
work: Comprehensive service digital network) is beginning to be used.

[0005]

However, in such a conventional data search system, for example, when an ordering slip is created using the ordering management database, the operator uses a store name or key Since the order slip was created by retrieving the information of the store from the order management database of the center device by entering the key code, the operator who operates the data input / output terminal has to store the store name each time an order is received. There is a problem that it takes time and effort to input the key code.

An object of the present invention is to automatically search a database on the basis of predetermined reception information received at the time of an incoming call via a communication line.

[0007]

The means of the present invention are as follows.

A data search device which is connected to a predetermined communication line and searches a database according to predetermined reception information received at the time of an incoming call through the communication line, the data search device being connected to the communication line. Receiving means for receiving a signal transmitted through the receiving means, detecting means for detecting predetermined receiving information received by the receiving means at the time of an incoming call, and searching means for searching a database based on the receiving information detected by the detecting means. And output means for outputting the data retrieved by the retrieval means.

Further, in this case, as in the invention described in claim 2, the receiving means is connected to an ISDN line as a communication line, and the detecting means is a caller number received by the receiving means when an incoming call is received. May be detected.

[0010]

The operation of the means of the present invention is as follows.

According to the present invention, there is provided a data search device which is connected to a predetermined communication line and searches a database according to predetermined reception information received at the time of an incoming call through the communication line, wherein the receiving means receives the call. When the predetermined reception information sometimes received is detected by the detection means, the search means searches the database based on the detected reception information, and the output means outputs the searched data.

Further, in this case, the receiving means is connected to the ISDN line so that the detecting means detects the calling party number received when the receiving means receives the incoming call, and the database is obtained by the calling party number. It is effective to be searched.

Therefore, when a database is searched through a communication line to create a slip, it is possible to omit the key input of the store name, store code, etc., and to greatly simplify the data search. it can.

[0014]

EXAMPLES Examples will be described below with reference to FIGS.

FIGS. 1 to 3 are diagrams showing an embodiment in which the data search device of the present invention is applied to an ISDN communication device.

First, the structure will be described. Figure 1 shows ISDN
FIG. 2 is an external view of the communication device 1, and FIG. 2 is a block configuration diagram of the ISDN communication device 1. In FIG. 1, the ISDN communication device 1 is composed of a telephone device 2, a control device 3, a display device 4, a keyboard 5, a printer 6, and the like.
The telephone device 2 includes a terminal adapter 2a and a telephone function unit 2b, and the control device 3 includes a database search control unit 3a and a customer database 3b.

The telephone device 2 includes a terminal adapter section 2a.
Is connected to an ISDN not shown in the figure, and the telephone function unit 2b executes a predetermined communication protocol with the ISDN via the terminal adapter unit 2a to communicate with an external telephone device or various ISDN communication terminals. In addition to performing data communication, the terminal adapter section 2a uses an external IS
When the caller number received at the time of incoming call is detected by the call from the DN communication terminal, the caller number is transferred to the control device 3, and the data transmitted following the incoming call is also transferred to the control device 3.

The control device 3 includes a database search control unit 3
a executes the slip creating process described later, searches for whether or not the data of the corresponding caller number is registered in the customer database 3b based on the caller number transferred from the terminal adapter unit 3a, and is registered. If not registered, a new registration process or the like is executed, and if registered, the voucher creation format for the sender is displayed on the display device 4. After that, when the telephone function unit 2b receives the order contents transmitted from the caller following the incoming call, the order contents are input to the display slip by the input from the keyboard 5, and the order slip is created, and the printer 6 Print out from.

The display device 4 is a CRT (Cathode Ray Tub).
e) and the like, and displays the search result of the customer data input from the database search control unit 3a, the slip data, and the like. The keyboard 5 key-inputs data related to the order slip and registration data at the time of new registration, and outputs the key-input data to the database search control unit 3a. The printer 6 prints the order slip according to the order slip data input from the database search control unit 3a.

Next, the operation of this embodiment will be described.

The slip creating process executed by the database search control unit 3a will be described with reference to the flowchart shown in FIG.

First, when an incoming call arrives at the terminal adapter section 2a in the telephone device 2 via the ISDN (step S
1), ISDN by off-hook operation of the telephone function unit 2a
And the line is closed, and the caller number transmitted from the ISDN communication terminal on the caller side when the call is received is detected, and the detected caller number is searched by the database search control unit 3a.
Transfer to.

The database search control unit 3a searches the customer database 3b based on the caller number transferred from the terminal adapter unit 2a and determines whether or not the customer data corresponding to the caller number is registered ( Step S2). If the corresponding customer data is not registered, the process moves to the input process for new registration (step S
3) When the corresponding customer data is registered, the form data of the customer data is read and displayed on the display device 4 (step S4).

Next, when the order contents are transmitted from the caller to the telephone device 2, the input processing of the order contents to the displayed slip is prompted (step S5), and the key input of the order contents is performed by the key operation from the keyboard 5. When done, the order slip data is output to the printer 6 to print out the order slip, and this processing is ended (step S6).

As described above, in the ISDN communication device 1,
The customer database 3b is automatically searched on the basis of the caller number received when a call is received via the ISDN, and the slip in which the registration data regarding the caller is described is displayed on the display device 4
Each time an order is received, the operator
It is possible to omit the trouble of inputting the data such as the name and key code of the customer who received the order each time, and the trouble of creating the order slip can be greatly simplified.

Therefore, it is possible to omit the time and effort of key-inputting the contents of the same code data and the like every time when the data retrieval processing is performed from the data input / output terminal to the center device which manages the database via the communication network. It is possible to greatly simplify the procedure for data retrieval.

[0027]

According to the present invention, when the predetermined reception information received at the time of an incoming call is detected, the database is searched and output based on the detected reception information. Therefore, the database is transmitted via the communication line. When creating a slip by searching for, it is possible to omit the labor of key input such as a store name and a store code, and to greatly simplify the labor of data retrieval.

[Brief description of drawings]

FIG. 1 is an external view of an ISDN communication device to which a data search device of the present invention is applied.

FIG. 2 is a block diagram of the ISDN communication device of FIG.

FIG. 3 is a flowchart of a slip creation process executed by the database search control unit of FIG.

[Explanation of symbols]

 1 ISDN communication device 2 telephone device 2a terminal adapter 2b telephone function unit 3 control device 3a database search control unit 3b customer database 4 display device 5 keyboard 6 printer

Claims (2)

[Claims] 1. A data search device which is connected to a predetermined communication line and searches a database according to predetermined received information received when an incoming call is made through the communication line, the data search device being connected to the communication line, Receiving means for receiving a signal transmitted through a communication line, detecting means for detecting predetermined receiving information received by the receiving means when an incoming call arrives, and searching a database based on the receiving information detected by the detecting means. A data retrieving apparatus comprising: a retrieving unit; and an output unit that outputs the data retrieved by the retrieving unit. 2. The receiving means is an ISD as a communication line.
2. The data retrieval device according to claim 1, wherein the data retrieval device is connected to an N line, and the detection means detects a caller number received by the reception means at the time of an incoming call.