JPH05227287A - Pushbutton telephone set - Google Patents

Abstract

PURPOSE:To attain message delivery and call-back with one operation each by reproducing a recording content from a voice mail together with a reply when other call comes to a busy telephone set and making a callback after the confirmation. CONSTITUTION:When a call comes from an extension pushbutton telephone set 21 to an extension pushbutton telephone set 1 in busy with an extension pushbutton telephone set 32, a busy state blink of an LED on a busy reply button 34 and a busy call inform the arrival of an incoming call and urge its reply to the telephone set 1. When the user of the telephone set 1 depresses a reply button 34, an extension number of the telephone set 21 is stored in the busy reply button 34 while keeping the current talking. Simultaneously, a reply message to the busy state caller to urge its reply and message transmission. When a message comes from the telephone set 21, the message is recorded in reply thereto. When the first talking is finished, the arrival of message is started to the telephone set 1 automatically, the message is reproduced, and when the reply button 34 is depressed, the dialing to the telephone set 1 is executed and the message is reproduced through the reply of the opposite party.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a key telephone device.

[0002]

2. Description of the Related Art Among many functions realized in a key telephone device, a busy incoming call notification (call by busy tone or character display) is provided as a function that provides convenience for incoming calls. OHCA (off-hook call announcement: a second incoming call interrupt call is made through a speakerphone while continuing a call on a handset), barge-in (a call is interrupted during a conference call between three parties), and the like. The first call is interrupted because both of them receive the second incoming call. For the second incoming call while busy, it may be possible to respond to the second incoming call by any one of the above three methods for simple requirements. When a complicated conversation is required, the above three methods first receive a message from the second incoming call, and then return to the first call and end the second call.
Will call back to the caller and make a new conversation. That is, in the conventional method, the called party is forced to perform a complicated operation or judgment while talking.
It is most natural and convenient for the called party to be able to respond in order with a simple operation even if the incoming call is busy.
No such method was provided.

[0003]

In addition to the conventional method, a method of using voice mail, that is, a method of leaving a message message in voice mail when an incoming call is busy can be considered. After the end, it requires time and effort to access voice mail, and if the requirement is complicated, it is necessary to check the caller's telephone number of the busy incoming call again to call back, and the operation is complicated. .. Therefore, in order to solve such a problem, it is an object of the present invention to provide means for performing voice mail activation and call back and calling with a minimum of operations.

[0004]

SUMMARY OF THE INVENTION In order to solve the above problems, the present invention provides a telephone caller on the outside of a telephone line on the called internal telephone side of a called telephone telephone on the called internal telephone side. When there is an incoming call from the called party, the means for notifying the called party of the incoming call by sound, and in response to the notification sound, in response to pressing the busy answer button of the extension telephone of the called side, Calling party number registration means for registering the extension telephone number, recording command means for instructing the connected voice mail to record the caller's message, and the recording instruction is issued at the end of the call. When a call is made to the called party, a means for reproducing the recorded contents from the voice mail is automatically introduced to the called party at the same time as a response, and the called party continues after confirming the message message. If you press the busy answer button, the caller will be automatically By carrying out the recall outgoing,
It is possible to make a message message from a busy caller and call back to the caller with a single operation.

[0005]

With the above-described structure, the voice mail can be effectively used to respond to the incoming call in progress in a simple operation on the called side without interrupting the first call. Therefore, it is possible to provide a button telephone device without troublesome operations for incoming calls.

[0006]

1 is a block diagram of an embodiment of a key telephone device according to the present invention.

In FIG. 1, reference numeral 1 is an extension button telephone, 2
Is a button telephone control unit, 3 is a display unit, 4 is an operation unit, 5 is a data transmission / reception unit, 6 is a communication path control unit, 7 is a handset circuit unit, 8 is a hands-free circuit unit, 9 is a handset,
Reference numeral 10 is a speaker, 11 is a microphone, 12 is a key telephone main device, 13 is a main device control unit, 14 is a data transmission / reception unit, and 15 is a data transmission / reception unit.
Is an extension circuit unit, 16 is a switch unit, 17 is a local line circuit unit,
18 is a message message processing unit, 19 is an extension number storage unit,
Reference numeral 20 is a voice recording / playback unit, 21 is another extension button telephone that makes an interrupt call during a call, and 32 is another extension button telephone that is the first call partner of the extension button telephone 1.

FIG. 2 is an external view of a button telephone according to an embodiment of the present invention. In FIG. 2, an extension button telephone 1
Is the same as in FIG. 33 is an LCD display, 34 is a busy answer button, 35 is a dial button, 36 is a fixed function button, 37 is a handset, and 38 is a line button.

FIG. 3 is an explanatory diagram of the operation of the absentee proxy response in the embodiment of the present invention. Hereinafter, referring to the configuration diagram of the button telephone device shown in FIG. 1 and the external view of the button telephone device shown in FIG.
A description will be given according to the explanatory diagram of FIG.

When an incoming call is received from the extension button telephone 21 to the extension button telephone 32 and the busy extension telephone button 1, the extension button telephone 1 sends an L on the busy answer button 34.
The incoming call blinks and the incoming call ringing tone of the ED prompts for an incoming call and a response. Extension button telephone 1 at this time
When the busy answer button 34 is pressed, the current call is continued as it is, but the other party (extension button telephone 2
The extension number 1) is stored in the busy reply button 34. At the same time, a response message is sent to the busy calling party, and a voice response and a message message are remindered. The extension button telephone 21 records a message in response to a message, if any. LED of the busy answer button 34 during this process
Changes to a special blink and turns off when the other party finishes speaking.

To operate the busy answer button 34 of the key telephone 1, the main unit is operated from the operation unit 4 through the key telephone control unit 2, the data transmission / reception unit 5, the communication path control unit 6, the extension circuit unit 15, and the data transmission / reception unit 14. The other party's number storage command and the voice response message sending command are sent to the control unit 13 and the message message unit 18 is sent. The extension number of the other party who has called during the call is stored in the extension number storage unit 19, and the response message is sent. An extension button telephone 21 that has called during a call from the voice response reproduction unit 20 via the switch unit 16 and the extension circuit unit 15.
Sent to. Further, the recording of the message message from the extension button telephone 21 is performed through the following route. The voice signal input from the handset 29 is the handset circuit unit 2
7, communication path control unit 26, extension circuit unit 15, switch unit 1
It is stored / recorded in the voice response reproducing unit 20 via 6. In this process, the status display command from the main device control section 13 is used for the status display such as the busy incoming call and the response message being sent to the LED of the extension key telephone 1.
4, the extension circuit unit 15, the communication path control unit 6, and the data transmission / reception unit 5 are transmitted to the key telephone control unit 2, decoded, and driven by driving the LED of the display unit 3.

When the first call with the extension key telephone 32 is terminated and the extension key telephone 1 side hangs up, the key telephone main unit 12 automatically activates the message reception to the extension key telephone 1, and the ringing tone and talk are received. A call is made by blinking the incoming call of the LED of the middle response button 34. When the extension button telephone 1 responds to this, a message message is automatically reproduced, and after listening to this, the user of the extension button telephone 1 determines whether to call back to the busy caller or not. When making a call back call for inquiring about a detailed message to the busy caller, the busy answer button 34 is pressed. This causes the busy caller extension button telephone 2
A one-touch call to 1 is executed, and the other party responds to this to make a detailed inquiry of the message or the like.

The reproduction of the message message to the extension key telephone 21 is performed by the following route. In response to a message message playback command from the main device control unit 13, the message message processing unit 18 activates the voice recording / playback unit 20, and the played voice message signal is sent to the switch unit 16, the extension circuit unit 15,
It is output to the handset 9 via the communication path control unit 6 and the handset circuit unit 7. Further, a call back call to the busy caller by pressing the busy answer button again is activated as follows. When the press of the busy response button is notified to the main device control unit 13 through the same route as the previous pressing, the message message processing unit 18 reads the extension number of the busy caller from the extension number storage unit 19 and the main device The main device control unit 13 which returns the control signal to the control unit 13 and receives the same activates the call to the extension key telephone 21 in the same procedure as a normal one-touch speed dial transmission.

[0014]

As described above, the present invention effectively utilizes voice mail for an incoming call during a call without interrupting the call at all with a simple operation on the called side to interrupt the current call and the busy call. There is a great effect on the rationalization of work in that the incoming call can be handled in order, and the button telephone device without the troublesome operation for the incoming call can be provided.

[Brief description of drawings]

FIG. 1 is a configuration diagram of an embodiment of a key telephone device according to the present invention.

FIG. 2 is an external view of a button telephone according to an embodiment of the present invention.

FIG. 3 is a diagram showing an operation explanation of operations and functions of one embodiment of the present invention.

[Explanation of symbols]

 1 extension button telephone 2 button telephone control section 3 display section 4 operation section 5 data transmission / reception section 6 speech path control section 7 handset circuit section 8 hands-free circuit section 9 handset 10 speaker 11 microphone 12 button telephone main unit 13 main unit control Part 14 Data transmitting / receiving part 15 Extension circuit part 16 Switch part 17 Station line circuit part 18 Message message processing part 19 Extension number storage part 20 Voice recording / playing part 21 Extension button telephone 22 Button telephone control part 23 Display part 24 Operation part 25 Data transmission / reception Part 26 Call path control part 27 Handset circuit part 28 Hand-free circuit part 29 Handset 30 Speaker 31 Microphone 32 Extension button telephone

Claims (1)

[Claims] 1. A key telephone main unit for accommodating a plurality of key telephones via an extension interface, and a plurality of key telephones accommodated in the extension of the key telephone main unit, wherein the key telephone main unit has a busy extension telephone. Means to notify the called party by sound when a call is made from another button telephone, and the calling party responding to the pressing of the busy answer button of the button telephone in response to the notification sound. The recording command means for instructing to record the caller's message message to the voice mail connected to the calling party number registration means for registering the extension telephone number, and the recording instruction is issued at the end of the call. When a call is made to the called party, the called party automatically answers and at the same time, the called party plays back the recorded contents from the voice mail. Middle response button When this is done, by automatically calling back to the previous caller, the message message of the busy caller and the call back to the caller can be called with one operation each. Button telephone device.