JPH05130257A - Method and device for situation and help wanted guide of computer voice storage type - Google Patents

Abstract

PURPOSE:To attain a situation and a help wanted guide by a computer. CONSTITUTION:The device is provided with a line control section 8 replying a phone call from a job hunter, a signal analysis section 10 connecting to the line control section 8 to analyze various operation signals and data signals from the job hunter, an enterprise guidance storage section 13 storing job offer requirement data of plural job offerers, a voice file storage section 11 storing a message urging the entry of interview data comprising the age, sex, telephone number and interview desired date of the job hunter, a voice transmission section 12 sending data in the enterprise guidance storage section 13 storing job offer requirement data of plural job offerers and the voice file storage section 11 to the job hunter, and an interview data storage section 15 storing individually the interview data. When the signal analysis section 10 analyzes an enterprise selection operation signal of the job hunter, a prescribed job offer requirement condition in the enterprise guidance storage section 13 is sent to the job hunter and when the section 10 analyzes an interview desiring operation signal from the job hunter, a message in the voice file storage section 11 is sent to the job hunter, the inputted interview data are stored individually to the interview data storage section 15 and an idle state of the interview desiring date is confirmed and the result is sent to the job hunter.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a computer voice storage type job search and job guidance method and apparatus.

[0002]

2. Description of the Related Art Hitherto, job offer guidance has been widely advertised through media such as newspapers and magazines, and a job seeker examines the information obtained through these media, Company).

[0003]

The above-mentioned information provided by newspapers and magazines is widely popular due to the great demand of both job seekers and job seekers, but since the medium is merely printed matter until it gets tired, , You will not be able to proceed to the next step without contacting the HR personnel of the recruiter directly. In addition, job seekers are overwhelmed by similar inquiries from job seekers. Furthermore, among job seekers,
For those who wish to change jobs, there were cases where they could not directly contact the personnel manager in the daytime on weekdays, which made it difficult to set an interview date.

[0004]

Therefore, according to the present invention, when a job seeker makes a telephone call via a telephone line, it automatically responds to the call.
When a company selection operation signal from the job seeker is input, it is analyzed and read out from the job offer condition data of a plurality of job seekers stored in advance and sent to the job seeker as a voice signal. When the interview request operation signal of the job seeker is analyzed, a message prompting the input of interview data consisting of the job seeker's age, gender, telephone number and interview desired date that can be processed as a digital signal is sent to the job seeker,
When the interview data is input, the interview data is individually recorded, the availability condition of the desired interview day is confirmed, and this is sent to the job seeker. When a telephone call is made via a telephone line, it automatically responds to this, and when a company selection operation signal from the job seeker is input, this is analyzed and the predetermined job offer is made from the job offer condition data of a plurality of job seekers stored in advance. Of the job seeker's age, sex, and telephone number, which can be processed as a digital signal when the job seeker's data is read out and sent to the job seeker as a voice signal and the job seeker's data request operation signal is analyzed. To the job seeker, and when the material request data is input, the material request data is individually recorded and then sent to the job seeker as a digital signal. A computer voice storage type job search guidance method for sending a message to the job seeker requesting to send voice signal data composed of an unreasonable address / name and recording the input voice signal data on a magnetic tape, etc. A line control unit 8 that responds to a call from a worker, and a signal analysis unit 10 that is connected to the line control unit 8 and can analyze various operation signals and data signals from the job seeker.
And a company guidance storage unit 13 in which job recruiting condition data of a plurality of job applicants are recorded in advance, and a voice file memory storing a message for prompting input of interview data including age, sex, telephone number of the job seeker and desired interview date. Section 11, a voice guidance section 13 that can transmit the data of the company guidance storage section 13 and the voice file storage section 11 to the job seeker by voice through the line control section 8, and the interview data individually. When the signal analysis unit 10 analyzes the company selection operation signal of the job seeker, it has an interview data storage unit 15 for recording, and a predetermined recruitment condition in the company guidance storage unit 13 is set by the voice transmission unit 12. When the signal is sent to the job seeker and the signal analysis unit 10 analyzes the interview request operation signal of the job seeker, the message in the voice file storage unit 11 is sent to The voice sending unit 12 sends the interview data to the job seeker, and the inputted interview data is individually stored in the interview data storage unit 15 and the availability of the desired interview day is confirmed and sent to the job seeker. This is a computer voice storage type job search and job guidance system.

[0005]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS A specific example in which the method of the present invention can be implemented will be described with reference to the drawings. 1 is a telephone used by a job seeker, 2 is a telephone used by a job seeker (company), 3 is a guidance center, and 3 is a guidance center. In FIG. 3, a job recruiting and job guidance device 4 according to the present invention is installed. Reference numeral 5 is a telephone office, and 6 and 7 are telephone lines.

[0006] Explaining the job recruitment guidance device 4, 8 is a line control unit connected to the telephone line 6, 9 is a line control unit connected to the telephone line 7, and 10 is an operation input through the telephone 1 or telephone 2. The signal analysis unit analyzes a signal (preferably a touch-tone signal). The telephone line 6
Is a line used by a job seeker, the telephone line 7 is a line used by a job seeker, and the job seeker guidance device 4 is a telephone line depending on whether the telephone line 6 or the telephone line 7 is used. , Mechanically determine whether it is from a job seeker or a job seeker. There are various types of operation signals, which will be sequentially described below.

Reference numeral 11 is a voice file storage unit, and the voice file storage unit 11 stores various progress guidance messages to be sent to the telephone 1 or telephone 2 side via the (synthesized) voice sending unit 12. There are various kinds of progress guidance messages, which will be described sequentially below. When a call from a job seeker makes a call to the line control unit 8 via the telephone line 6, an initial guidance message for the job seeker is given as a whole guide. Will be a general message and a message prompting the input of operation signals for company selection.

[0008] The company selection operation signal is the ID of the recruiter.
The ID number is preferably a signal composed of a number, and is preferably described in the advertisement section of each job seeker of a publicly known advertising medium such as a newspaper magazine. The person's ID number is transmitted as a company selection operation signal, and the recruiting and job seeking guide device 4 side determines which company is desired to enter based on this signal. The job applicant name and the ID number thereof provided by the job recruiting and job guiding apparatus 4 may be voiced from the job recruiting and job guiding apparatus 4 to the job seeker.

Reference numeral 13 is a company guidance storage unit, which records each recruitment condition data (age, sex, job type, working hours, fixed salary, bonus, etc.) of a plurality of recruiters. The company guidance storage unit 13 is composed of an IC circuit, but it may be recorded in an analog format on a magnetic tape or the like, and in this case, a simple message can be easily added (in the case of the IC circuit, the cost is increased. Become). The recruitment condition data in the company guidance storage unit 13 is read by the recruiter designated by the company selection operation signal, and is sent to the telephone 1 via the voice sending unit 12. In this way, the basic recruitment conditions can be obtained directly through a machine called a computer, not through the personnel manager of the recruiter.
There is no problem that it is difficult to hear due to refraining from listening. In addition, as will be described later, the company guidance storage unit 13 stores the telephone number of each recruiter so that the recruiter can be contacted directly.

When the recruitment condition data is sent to the telephone 1, a process selection message in the voice file storage unit 11 is sent to the telephone 1. The process selection message is a guide that prompts the job seeker to select any one of a mode in which the call is connected to the designated job applicant (telephone mode), a mode in which the interview date is set (interview mode), and a material request mode.

The telephone mode is used when the person in charge of HR on the recruiter side is on duty and can make direct contact by telephone as it is during the daytime on weekdays. It is performed when the content of the condition data is satisfied. That is, when the job seeker sends a process selection operation signal for selecting the telephone mode, the signal analysis unit 10 sends it.
Is analyzed, the telephone number of the corresponding recruiter is read from the company guidance storage unit 13, is transmitted to the telephone line 7 via the line control unit 9, and when the telephone 2 responds to this, the line control unit 9 and the line are connected. The control unit 8 is connected by the connection unit 14, and the telephone 1 and the telephone 2 are connected so that they can directly talk with each other.
In this way, according to the telephone mode, it is extremely easy to directly contact the personnel personnel directly. Although it seems to be somewhat inconsistent with the problems of the prior art, the reason for providing this mode is that job seekers find the most difficult neck when making direct contact with the personnel manager. This is because it is considered that there is a considerable demand for the telephone mode in the present invention, which already mechanically ascertains this point based on the judgment that it is the point at which the leaf digging out is sought.

Next, the interview mode is a mode in which the date of the interview is set mechanically, and is mainly used when it is not possible to call the personnel personnel directly at night. This mode is also performed when the job seeker is satisfied with the contents of the job recruitment condition data, as in the above. That is, when the job seeker sends a process selection operation signal for selecting the interview mode, the job analysis request signal is sent to the signal analysis unit 1.
0 analyzes and sequentially outputs various messages for setting interview dates from within the voice file storage unit 11 to prompt input of basic data such as age, gender, and telephone number of the job seeker and desired interview date. .. The job seeker sends data by the push button according to the setting message, and the signal analysis unit 10 analyzes the data and stores each data in the interview data storage unit 15. When the predetermined data is input, it is determined whether the interview is possible on the input desired interview date. The deciding factor is whether or not there are many applicants on the same day, by checking the data in the interview data storage unit 15 that has already been recorded (registered), and whether or not the date has been excluded on the job offerer side in advance. It is performed due to factors such as mechanical processing.

[0013] Whether the interview is possible or not on the desired day of the interview is immediately notified to the job seeker, and when the interview is possible, a message prompting the input of the address and name is selected from the voice file storage unit 11 and transmitted. The reason why the address / name input is separated from the age / gender input is that the latter can be input as a digital signal and can be directly used as a database for future recruitment policies, while the former is appropriate. This is because it is difficult to digitize without processing, and it is sufficient to input as a normal audio signal (analog signal). Accordingly, the address / name information is asked to be sent out by a job seeker, and the voice signal is recorded as it is in the voice data storage unit 16 such as a magnetic tape. As described above, according to the interview mode, since the interview date can be set without manual intervention, it is possible to receive it on a 24-hour basis.

Next, the material request mode is a mode in which a recruitment pamphlet or the like of a recruiter is sent like a direct mail, and when the result of hearing the recruitment condition data indicates that the next step cannot be proceeded to. To select. That is,
When a job seeker sends a processing selection operation signal for selecting a material request mode, the signal analysis unit 10 analyzes the signal and sequentially sends various message requesting materials from the voice file storage unit 11 to request a job. Encourage users to enter basic data such as age, gender, and phone number. The job seeker sends data by push button according to the request message, and the signal analysis unit 10 analyzes the data and stores each data in the material request data storage unit 17. Next, as in the case of the interview mode, a message prompting the input of the address / name is selected from the voice file storage unit 11 and transmitted, and when the address / name data by voice of the job seeker is input,
It is recorded in the voice data storage unit 16 as it is. As described above, according to the material request mode, it is possible to easily apply for a material request at any time without human intervention.

Although the above is related to the operation on the job seeker side, in the present invention, the job seeker guidance device 4 is also provided from the job seeker side.
Can be accessed, and the contents of the interview data storage unit 15, the material request data storage unit 17, and the voice data storage unit 16 can be obtained and the data (recruitment condition data) about the recruiter himself can be changed by remote control. Constitute. That is, when the recruiter makes a call to the line control unit 9 side via the telephone line 7 using the telephone 2, the line control unit 9
Automatically closes the telephone line 7, determines that it is a call from the recruiter side, and prompts the input guidance of the company's ID number and PIN as an initial processing message for the recruiter from the voice file storage unit 11. It is sent out via the sending unit 12.
The PIN code is used to prevent the leakage of data from other companies.

The signal analysis unit 10 is also connected to the line control unit 9 to confirm the input ID number and personal identification number. As a result, the process selection message for the recruiter in the voice file storage unit 11 is sent to the telephone. 2 is sent. The processing selection message is stored in the interview data storage unit 15 and the voice data storage unit 16 in the mode for obtaining the data (interview data totaling mode), in the material request data storage unit 17 and the voice data storage unit 16. Guidance for prompting selection of one of a mode for obtaining registered data (data request data totaling mode) and a mode for changing the company's recruitment condition data registered in the company guidance storage unit 13 (data changing mode) Is.

In the interview data totaling mode, personal data of a plurality of job seekers registered in the interview data storage unit 15 and the voice data storage unit 16 can be obtained through the telephone line 7. That is, when the recruiter sends a process selection operation signal for selecting the interview data totaling mode, the signal analysis unit 10 analyzes the signal, the corresponding interview data of the company is read from the interview data storage unit 15, and the modem 18 Then, the interview data of the company registered in the voice data storage unit 16 is read out and sent to the recruiter. As a result, the job offerer can easily create a database of personal data in a remote place and utilize it for future corporate strategies, and can work smoothly without being overwhelmed by setting interview dates.

In the material request data mode, personal data of a plurality of job seekers registered in the material request data storage unit 17 and the voice data storage unit 16 can be obtained via the telephone line 7. That is, when the recruiter sends a processing selection operation signal for selecting the material request data mode, the signal analysis unit 10 analyzes the signal and the corresponding company interview data is read from the material request data storage unit 17, and the modem It is transmitted to the recruiter via 18, and then the interview data of the company registered in the voice data storage unit 16 is read out,
Delivered to recruiters. As a result, the job seeker can easily create a database of personal data in a remote place and utilize it in future corporate strategies, and can eliminate the complexity of telephone exchanges when requesting materials.

In the data change mode, the recruitment condition data of the company registered in the company guidance storage unit 13 can be changed from a remote place via the telephone line 7. That is, when a recruiter wants to change his or her own recruitment condition data, it sends a process selection operation signal for selecting the data change mode,
The signal analysis unit 10 analyzes this. Then, when the change data is transmitted by a touch-tone signal for each preset item, the recruitment condition data in the company guidance storage unit 13 is updated. Thereby, the recruiter can update the recruiting condition data at any time for 24 hours from a remote place without going to the information center 3 or directly calling the person in charge of the information center 3.

Reference numeral 19 denotes a printer, which individually prints data in the interview data storage unit 15 and the material request data storage unit 17 as a form. Reference numeral 20 denotes a facsimile signal sending unit, which can send the data in the interview data storage unit 15 and the material request data storage unit 17 by facsimile. Reference numeral 21 is a central control unit, and 22 is an analog switch circuit.

In the implementation, when there are a large number of job applicants to register, about 5 companies are put together as one unit depending on the type of business, and at the same time, the telephone line 6 is also assigned so that a line can be assigned to each unit. Let us assume that there are multiple companies with different phone numbers, and that there are about 5 job seekers who can access with one phone number. As a result, it is possible to prevent redundancy of the recruiter name and its ID number to be guided by the job recruiting and job guidance device 4,
Operability is improved. Also, the telephone lines 6 and 7 may be dedicated to one company.

[0022]

As described above, according to the present invention, when a job seeker makes a telephone call via a telephone line, it automatically responds, and when a company selection operation signal from the job seeker is inputted, it is analyzed. From the job condition data of a plurality of job seekers stored in advance, a predetermined job seeker's data is read out and sent to the job seeker as a voice signal, and when the job seeker's interview request operation signal is analyzed, it is processed as a digital signal. Send a message to the job seeker to enter the interview data consisting of the age, sex, telephone number of the job seeker and the desired date of the interview, and when the interview data is input, record the interview data individually and also the interview Since the outline is the computer voice storage type job offer guidance method that confirms the availability of the desired date and sends this to the job seeker, for the job seeker, the person in charge of the recruiter's personnel directly Without taking a fault, it is possible to set an interview date at any time 24 hours, also, for the job's side, is released from the busy due to an inquiry from the job seekers.

Further, according to the present invention, when a job seeker makes a telephone call via a telephone line, it automatically responds, and when a company selection operation signal from the job seeker is inputted, this is analyzed and stored in advance. After reading out a predetermined job applicant's data from the job recruiting condition data of a plurality of job seekers and sending it as a voice signal to the job seeker, and analyzing the job requesting material request operation signal,
A message is sent to the job seeker requesting input of material request data consisting of the job applicant's age, gender, and telephone number that can be processed as a digital signal, and when the material request data is input, the material request data is individually recorded. After that, a computer voice that sends a message to the job seeker prompting the job seeker to send out voice signal data consisting of an address and a name that cannot be processed as a digital signal, and records the input voice signal data on a magnetic tape or the like. Since the storage type job offer guidance method is the main point, job seekers can apply for material requests 24 hours a day without contacting the personnel manager of the recruiter directly, and for the recruiter side, Freed from the busy dead caused by inquiries from job seekers.

Further, according to the present invention, a line control unit 8 which answers a call from a job seeker, and a signal which is connected to the line control unit 8 and can analyze various operation signals and data signals from the job seeker. An analysis unit 10, a company guidance storage unit 13 in which job condition data of a plurality of job applicants are recorded in advance, and a message for prompting input of interview data including job seeker's age, sex, telephone number, and desired interview date are stored. A voice file storage unit 11, a voice transmission unit 12 capable of transmitting data of the company guidance storage unit 13 and the voice file storage unit 11 by voice to the job seeker via the line control unit 8, and the interview data. In the company guidance storage unit 13, when the signal analysis unit 10 analyzes the company selection operation signal of the job seeker, Wherein the predetermined job condition voice sending section 1
2 to the job seeker, and when the signal analysis unit 10 analyzes the interview request operation signal of the job seeker, the message in the voice file storage unit 11 is sent to the voice sending unit 1
2, the input interview data sent to the job seeker is individually stored in the interview data storage unit 15 and the vacant state of the desired interview day is confirmed and sent to the job seeker Computer voice storage Since it is the type of job recruiting guidance device, it is possible to easily construct a device capable of implementing the method.

[Brief description of drawings]

FIG. 1 is an overall block circuit diagram.

FIG. 2 is a flowchart of an initial process for job seekers.

FIG. 3 is a flowchart of a telephone mode.

FIG. 4 is a flowchart of an interview mode.

FIG. 5 is a flowchart of an interview mode.

FIG. 6 is a flowchart of an interview mode.

FIG. 7 is a flowchart of a material request mode.

FIG. 8 is a flowchart of a material request mode.

FIG. 9 is a flowchart of initial processing for a recruiter.

FIG. 10 is a flowchart of the interview data totaling mode.

FIG. 11 is a flowchart of a material request data totaling mode.

FIG. 12 is a flowchart of the ending operation.

FIG. 13 is a table showing an example of a form.

FIG. 14 is a table showing an example of a form.

FIG. 15 is a table showing an example of a form.

FIG. 16 is a table showing an example of a form.

[Explanation of symbols]

1 ... Telephone set, 2 ... Telephone set, 3 ... Information center, 4 ... Job recruitment guidance device, 5 ... Central office, 6 ... Telephone line, 7 ... Telephone line, 8 ... Line control unit, 9 ... Line control unit, 10 ... Signal Analysis unit, 11 ... Voice file storage unit, 12 ... Voice transmission unit, 1
3 ... Company guidance storage unit, 14 ... Connection unit, 15 ... Interview data storage unit, 16 ... Voice data storage unit, 17 ... Document request data storage unit, 18 ... Modem, 19 ... Printer, 2
0 ... Facsimile signal sending unit, 21 ... Central processing unit, 22
… Analog switch circuit.

Claims (3)

[Claims] 1. A plurality of job seekers stored in advance by automatically answering a call from a job seeker through a telephone line and inputting a company selection operation signal from the job seeker. The job seeker's age / gender / telephone that can be processed as a digital signal after reading out the job seeker's data from the job seeker and sending it to the job seeker as a voice signal, and analyzing the interview request operation signal of the job seeker A message prompting the user to enter interview data consisting of the number and the desired interview date is sent to the job seeker, and when the interview data is entered, the interview data is recorded individually and the availability of the desired interview date is confirmed. A computer voice accumulating job recruitment guidance method for sending this to the job seeker. 2. A plurality of job seekers who have responded automatically when a job seeker makes a call via a telephone line and input a company selection operation signal from the job seeker and analyze and store it in advance. The job seeker's age, sex, and telephone number that can be processed as a digital signal after reading out the job seeker's data from the job seeker and sending it to the job seeker as a voice signal and analyzing the job seeker's data request operation signal A message prompting the user to input material request data consisting of a number is sent to the job applicant, and when the material request data is input, the material request data is individually recorded, and then the job applicant cannot process it as a digital signal. A computer voice storage system that sends a message to the job seekers to send voice signal data consisting of address and name, and records the input voice signal data on a magnetic tape. Recruiting and employment guidance method. 3. A line control unit 8 which responds to a telephone call from a job seeker, and a signal analysis unit 10 which is connected to the line control unit 8 and can analyze various operation signals and data signals from the job seeker. , A company guidance storage unit 13 in which job recruitment condition data of a plurality of job seekers are recorded in advance, and a voice file storage unit storing a message prompting for input of interview data including job seeker's age, gender, telephone number and desired interview date 11
And the data in the company guidance storage unit 13 and the voice file storage unit 11 by voice, the line control unit 8
A voice sending unit 12 that can be sent to the job seeker via a job interview data storage unit 15 that records the interview data individually.
And the signal analysis unit 10 analyzes the company selection operation signal of the job seeker, the company guidance storage unit 13
When the voice sending section 12 sends a predetermined job recruiting condition to the job seeker, and the signal analysis section 10 analyzes the interview request operation signal of the job seeker, the voice file storage section 1
The message 1 is sent to the job seeker by the voice sending unit 12, and the input interview data is individually stored in the interview data storage unit 15 and the empty state of the desired date of the interview is confirmed and the message is confirmed. A computer voice accumulation type job hunting guidance device to be sent to the job seeker.