JPH0496443A - Communication equipment control system - Google Patents

Abstract

PURPOSE:To shorten the time for a countermeasure against trouble and to easily judge an equipment exchange period by designating the ID of a communication equipment, chancing the display form of each communication equipment corresponding to the connecting path of the communication equipment and the number of times for generating trouble in the past, and displaying the form at a terminal. CONSTITUTION:By providing two fields for the ID of a self equipment and the ID of an equipment at a connecting destination in the respective records of an equipment information file 1, the record is retrieved with the equipment ID to be first calculated as a key. Next, the equipment ID field of the other record is retrieved with the connecting destination equipment ID of the obtained record as a key. The record is read from a trouble information file 2 storing contents showing the condition of generating trouble in the past for each communication equipment, and corresponding to the number of times for generating trouble, the display form of each communication equipment is changed and displayed automatically with a color and a shape stored in a color data storage part 6 and a shape data storage part 7. Thus, the connecting path of the communication equipment and the condition of generating trouble are visually and immediately confirmed, and management such as shortening time for counter-measure against trouble or judging the exchange period of the equipment, etc., is made easy.

Description

[Detailed Description of the Invention] [Industrial Application Field] The present invention provides a method for setting a device connection route in a communication device troubleshooting process, and a management method for changing and displaying a display form depending on the determined number of occurrences of trouble in each device. Regarding the system.

[Conventional technology]

Conventionally, when a trouble occurred with a communication device, the route of the communication device was manually investigated and each device was checked one by one to confirm whether or not there was a malfunction.

Furthermore, it was difficult to predict when each piece of equipment should be replaced.

[Problem to be solved by the invention]

With conventional methods, when trouble occurs with communication equipment,
Since it was impossible to guess which equipment was malfunctioning and causing the problem, we had to manually check the equipment along the path from the host computer to the terminal to see if there was a malfunction. .

Therefore, when many troubles occur, a large amount of time is wasted on the work.

The purpose of the present invention is to shorten troubleshooting time by specifying the ID of a communication device and changing the display form of each device according to the connection route of the communication device and the number of past troubles and displaying it on the terminal. Also, the purpose is to make it easier to judge when to replace equipment.

[Problem to be solved by the invention]

The above purpose is to assign an ID to each device in a field in the record of the device information file that contains information about each communication device.
and the upstream device ID of the own device when the host side is the upstream
(Hereinafter, this will be referred to as a destination device ID.) By providing a specified device ID, a record is searched, and a record is found using the destination device ID in the found record. By repeating this method, a record of the trouble information file that contains trouble occurrence information for each communication device obtained by the means for determining the connection route of the communication device (device connection route setting means) and the device connection route setting means is created. The display format of each device is determined according to the number of records determined for each device.
Means for automatically changing display colors (display information setting means)
This can be achieved by

[Effect]

By providing two fields, the own device ID and the connected device ID, in each record of the device information file, the record is first searched using the desired device ID as a key. Next, using the obtained connection destination device ID of the record as a key, the device II field of another record 1- is searched. By repeating steps 2 and 3 in sequence, the route can be determined without providing all connection route information for communication devices in one record.

In addition, records are read from the trouble information file that contains the details of past trouble occurrences for each communication device, and color data is stored according to the number of troubles (there are records for the number of times one hella pull occurred). By automatically changing and displaying the display form of each communication device according to the color and display shape provided in the shape data storage section, the connection path of communication devices and the troubleshooting information can be visually and instantly displayed. You can check the occurrence status.

〔Example〕

An embodiment of the present invention will be described below with reference to FIGS. 1 to 10. FIG. 1 shows the overall configuration of the present invention. The device information file 1 is a file in which information about each communication device is stored one record at a time.

The record format is as shown in FIG. 2, and each record is composed of the ID of the own device, the name of the connected device, and various communication device information. Trouble information file 2 is a file in which records of trouble details for each communication device are stored for 1 - the number of times a trouble has occurred.The record format is as shown in Figure 3, and each record is a record of trouble details for each communication device. It consists of the ID of the device that occurred, the occurrence of the trouble, and the details of the countermeasure. The CPU (Central Processing Unit) is composed of a device connection path setting means 3 and a display information setting means 4, and the flowcharts are shown in FIGS. 7 and 8, respectively, and will be explained in detail later. The storage devices include a device ID storage section 52, a color data storage section 6. It consists of a shape data storage section 7 and a screen output data storage section 8, the contents of which will be explained below. As shown in FIG. 4, the device ID storage section 5 is an area in which the device IDs determined by the device connection path membrane means 3 are stored in order. The color data storage section 6 is an area in which the color of the display data corresponding to the number of records of the troublesome device II) and the data of the blinking category are stored, as shown in FIG. The shape data storage unit 7 stores the head pressure characters of the device ID and 1-
This is an area where shape data corresponding to the number of rubble records is stored, as shown in FIG. The screen output data storage section 8 is an area for storing the route and output shape of each communication device determined by the device connection route setting means 3 and the display information setting means 4 and the output shape nine colors and nine blinking categories, as shown in FIG. It has become. The terminal device 9 is a device for inputting the device ID in which a problem has occurred or displaying the contents of the screen output data storage section 8.

Next, the device connection path setting means will be explained in detail using FIG. 8.

First, read the ID of the device from 1 to 1 from the terminal bag w9 in FIG. 1, and search for record 1- of the device information file 1 using the device ID. The method for determining this will be explained with reference to FIG. First, record 2 with the read device ID like 10.
seek. Next, as shown in 11, own device I in record 2
Search for a record with the same destination device ID as D, and repeat until there is no longer a record with the same destination device ID as the own device ID. (can be considered to be downstream).

Next, record 1 (in this example - downstream device ID
4) is stored in 14 in FIG. Next, record 2 is obtained using the connection destination device ID in record 1, as in 12. At that time, the own device ID is also stored in 15 in FIG. Perform the above process as shown in steps 13 and 14 on the connected device I.
Find records up to record n that does not have D, and store their own device IDs in 16 to 18 in Figure 4. (can be determined). As described above, no matter which device ID in the communication path is specified, the connection of all devices from the downstream side to the upstream side of the path can be set in the device ID storage section.

Next, the display information setting means will be explained in detail using FIG. 9. This process is broadly divided into trouble record counting process and display data creation process.

In the trouble record counting process, first, the device ID storage section 5 shown in FIG. 1 contains all the device IDs obtained by the device connection path setting means, so they are read in order. Next, records in the trouble information file 2 are searched using the read device ID to find the number of records. Since the record structure of this file is as shown in FIG. 3, it will be explained using FIG. As shown in the thirteenth example, when the device ID in which the trouble occurs is TMLO○1, there are three records, so the number of records is three.

In the display data creation process, the device display color is obtained from the color data storage unit 6 in FIG. 1 using the number of records obtained in this process.
The contents will be explained with reference to FIG. Since the color data storage unit is composed of an upper limit value of the number of records, a color, and a blinking category, the color and blinking category are determined and determined based on the magnitude relationship between the determined number of records and the record upper limit value.

Next, the device shape is determined from the shape data storage section in Figure 1 using the number of records and the first three characters of the device ID.
To explain with a diagram, since the shape data storage unit is composed of the first letter of the ID, the upper limit value of the number of records, and shape data, the magnitude relationship between the obtained number of records and the upper limit value of records, and the first three letters of the device ID. Determine and obtain shape data corresponding to characters.

Next, set the color 2 blinking classification and shape determined as follows to the first
The screen output data storage unit 8 shown in the figure sequentially stores the data. The contents are shown in Figure 7. The above 1-rubble record counter process and display data creation process are repeated until there is no device ID in the device ID storage section, and finally, the contents of the screen output data storage section are displayed on the terminal device 8 in FIG. This is how the invention can be implemented. Some of the output examples are shown in FIG.

〔Effect of the invention〕

Since the present invention is configured as described above, the route can be immediately determined by specifying the ID of the communication device without knowing the communication route from the host computer to the terminal. Since the display color and shape of each device can be changed and displayed depending on the number of times the device is displayed, the time required for troubleshooting, which was previously done manually, can be reduced, and management such as determining when to replace a device can be easily managed, increasing the efficiency of communication devices. management becomes possible.

[Brief explanation of the drawing]

Fig. 1 is a block diagram of an embodiment of the present invention, Fig. 2 is an explanatory diagram showing the record format of the device information file, Fig. 3 is an explanatory diagram showing the record format of the trouble information file, and Fig. 4 is an explanatory diagram showing the record format of the trouble information file.
5 is an explanatory diagram of the contents of the device ID storage section, FIG. 5 is an explanatory diagram of the contents of the color data storage section, FIG. 6 is an explanatory diagram of the contents of the shape data storage section, and FIG. 7 is an explanatory diagram of the contents of the screen output data storage section. Content explanatory diagram, FIG. 8 is a flowchart of the device connection route setting means,
FIG. 9 is a flowchart of the display information setting means, and FIG. 10 is a block diagram showing an output example implemented in the present invention.

Claims (1)

[Scope of Claims] 1. A device connection path setting means for setting a connection path for the device from the device information file in the device ID storage section by specifying the ID of the communication device; Based on each device ID, the number of trouble occurrences is determined for each communication device from a trouble information file that contains the details of troubles in each communication device, and each device is displayed from the color data storage section and the shape data storage section. In a system comprising display information setting means for requesting information, setting the information in a screen output data storage unit, and displaying the information, the display color and display of each device are changed according to the connection route of the communication device and the number of times trouble has occurred. A communication equipment management system characterized by changing and displaying a form.