JPH0470991A - Utilizing situation management system for institution - Google Patents

Abstract

PURPOSE:To grasp the flowing situation of users of various kinds of institutions in area by providing a waiting time calculator, area visitor number counter, and data processor inputting the output of visitor counter for various kinds of institutions, and retirer number counter. CONSTITUTION:On the side of a managing center 4, detection signals from card passage detectors 13 and 14 of an automatic vending machine 1 are counted to detect the visitor's number in the area, and a counting output signal outputted from the input device of the automatic vending machine 1 is compared with a reference value set to the capacity of various kinds of institutions A-N, and the waiting time of various kinds of institutions A-N is calculated. Pulses transmitted from entrance automatic ticket machines 2A-2N of various kinds of institutions A-N, and the pulses transmitted from exit automatic ticket machines 3A-3N are counted, the number of visitors and retirers of the various kinds of institutions A-N is detected, and these detection output is inputted to data processors 7A-7N, 8A-8N and 9A-9N. Thus, the management data grasping the visitor's number of the institution set area, the calculation of the waiting time of the various kinds of institutions, and the flowing situation of the users in the institution is centrally controlled on the management side to be able to promptly recognize.

Description

[Detailed Description of the Invention] [Industrial Application Field] The present invention is useful for controlling the number of visitors entering an event area such as a leisure land or an exposition, and the flow of users to various facilities installed in this area. The present invention relates to a facility usage status management system that collects management data and marketing data and grasps the status thereof.

[Conventional technology]

Prepaid automatic ticket vending machines are installed at the entrances of areas such as leisure lands where various entertainment facilities are installed, and admission tickets or set tickets for various facilities in the area are sold, and the number of visitors is calculated from the aggregate value. In addition to understanding the entrance fee, prepaid card-based sales methods are also adopted at stores and restaurants established within the area, and the calculation of sales amount, number of items sold, inventory management, etc. are individually monitored. I was trying to do that.

[Problem to be solved by the invention]

However, with the automatic ticket vending machine method described above, it is only possible to know the number of visitors and the amount of sales, but it is not possible to immediately and individually grasp the number of users who will use each facility within this area. Therefore, when the number of people wishing to use each facility is unevenly distributed, those wishing to use the facility have to wait for a long time, which not only causes great inconvenience, but also requires the management to predict the congestion situation of the facility and The problem is that it is not possible to take measures to equalize the use of

Furthermore, even in the case of a prepaid sales system, sales amounts and the like are collected individually, so there is a problem in that the management side cannot immediately grasp the overall situation.

The present invention has been made in view of the above-mentioned problems, and its objectives are to calculate the number of visitors to the facility installation area, the waiting time for various facilities, and manage the flow of users within the facility. To provide a facility usage status management system that allows data to be centrally managed on a management side and instantly recognized.

In addition, the present invention enables management to centrally manage sales fees for various facility installation areas, sales amounts at goods stores and restaurants, inventory management of goods, etc. The purpose of the present invention is to provide a facility usage status management system that allows printing.

C! Means for Solving iW5] The present invention solves the above-mentioned ll! In order to solve this problem, we installed automatic ticket vending machines that sell usage cards for the facility installed at the entrance of the facility area, and automatic entrance ticket gates and automatic exit machines installed at the entrances and exits of various facilities installed in the area. The ticket gate is connected to the management center via a line, and the automatic ticket vending machine is equipped with an input device for selecting and specifying each facility to be used, and a card passage detector that detects the passage of the card being sold. The ticket gate is equipped with a card iii overload detector that detects the passage of a card inserted when entering various facilities, and the automatic exit ticket gate detects the passage of a card inserted when exiting various facilities. Equipped with a card passing detector, the management center compares the count output signal output every time the input device of the automatic ticket vending machine is selected with the standard value set for the capacity of each facility, and calculates the waiting time of each facility. A waiting time calculation device that calculates the waiting time, a visitor number counting device in the above area that counts the detection signal from the card passing detector of the automatic ticket vending machine, and a facility that counts the detection signal from the card passing detector of the automatic ticket gate at the entrance. It is equipped with a number of visitors counting device, a facility exit number counting device that counts detection signals from a card passing detector of an automatic exit ticket gate, a waiting time calculation device, an area entrance number counting device, and various facilities. The system is configured to include a data processing device into which the outputs of the visitor counting device and the exiting person counting device are input.

In addition, the present invention connects various sales stores provided in this area to the management center via a line, and calculates the amount of sales and the type and number of items sold by a calculation device provided at the sales stores. In addition to entering data into the management center,
The automatic ticket vending machine is equipped with a fare signal generation device that generates fare signals for various facilities in response to selection operations on the input device, and a printing device that encodes and prints facility information corresponding to the selection operations on the input device on the card. The automatic ticket gate is equipped with a printing device that prints the facility entry time on the card, the exit automatic ticket gate is equipped with a printing device that prints the facility used amount and available balance on the card, and the management center is equipped with a printing device that prints the facility entry time on the card. The present invention is configured to include a counting device for calculating charges that integrates signals.

[Effect]

On the management center side, the number of people entering the area is detected by counting the detection signals from the card passing detector of the automatic ticket vending machine, and the counting output signal output from the input device of the automatic ticket vending machine and the capacity capacity of various facilities are calculated. The waiting time for each facility is calculated by comparing it with the standard value set in The number of people leaving the venue is detected, and these detection outputs are input to a data processing device.

In addition, the output from the automatic ticket vending machine's fee signal generating device is integrated to calculate the sales fee, and the sales amount and the type and number of sales items are entered at various stores. The printing device installed in the ticket vending machine encodes and prints the selected facility usage information, and when the card is inserted into the automatic ticket gate at the entrance, the entrance time for the facility is determined, and when the card is inserted into the automatic ticket gate at the exit, the facility usage time is determined. Print out the completed and used balance.

〔Example〕

The invention will be explained in detail below with reference to the accompanying drawings.

FIG. 1 is a diagram showing the configuration of the system of the present invention and the flow of how the card is used by users. The prepaid automatic ticket vending machine 1ll has an input device 13 equipped with operation buttons 14 displaying the above-mentioned various facility names A to N, and when the facility usage fee is inserted, a thermal transfer card 12 shown in FIG. In addition to being provided with a card ejection port 18 for ejecting the
A pulse indicating the facility usage frequency is outputted to the management center 4 each time the card 12 is selected, a pulse for counting visitors is outputted each time the card 12 is sent to the outlet 18, and a pulse indicating the number of times the card 12 is used. The data line 41...
It is connected to the.

In addition, automatic entrance ticket gates 2A to 2N and automatic exit ticket gates 3A to 3N are installed at the entrances and exits of various facilities A to N, respectively. A control center generates a pulse for counting the number of people entering the facility, which is generated each time a user inserts the card 12, and a pulse for counting the number of people leaving the facility, which is generated each time a user inserts the card 12 into the automatic exit ticket gates 3A to 3N. 4 is connected to the data line 41 so that the data is transmitted to the data line 41.

The management center 4 includes an area visitor number counter 5 that integrates and counts the transmission pulses from the card passing detector 17 (FIG. 3) of the automatic ticket vending machine 1 and detects the number of visitors M in the play area. As will become clear from the explanation that will be given later, the waiting time calculation devices 7A to 7 that calculate the waiting times of the facilities A to N
N, and a counter 6 that calculates the sales amount by integrating the signals from the admission fee signal generator 16. Furthermore, the card passage detector 2 of the entrance automatic ticket gate 2A to 2N
3 Counting devices 8A to 8N that count the number of visitors KA to KN per unit time of facilities A to N based on the transmission pulses from (Fig. 3), and automatic exit ticket gates 3A to 3.
The number of people leaving the facility A to N per unit time L is determined by the transmission pulse from the card encounter detector 29 (Fig. 3) of N.
Counting devices 9A to 9N for counting A to LN are provided, and the outputs of these devices are sent to a multiplexer 30 (FIG. 3).
The information is input to a data processing device consisting of a CRT II and printer 10 through a device (not shown) that converts it into a signal suitable for display and printing, and inputs the number of visitors M to the amusement park Kaesong, its sales amount, and the facility's It is configured to provide, as management data, the waiting time, the number of visitors KA to KN per unit time of the facility, and the flow status of users to various facilities based on the number of exits LA to LN.

As shown in FIG. 2, the paper thermal transfer card 12 with a writing capacity of 25 digits and 20 lines has a thermal transfer device 15 built into the automatic ticket vending machine 1, which will become clear from the explanation below.
(Figure 3), the card issue date, the amount paid, and the name of the facility selected by operating the operation buttons 14 are encoded and printed, as well as the automatic ticket gate 2 at the entrance.
The entry time of the facility is printed by the thermal transfer device 21 (Fig. 3) built in A to 2N, and the entry time of the facility is printed by the thermal transfer device 26 (Fig. 3) built into the exit automatic ticket gates 3A to 3N. , and the remaining amount to be used are printed.

Figure 3 shows details of the management center 1, automatic ticket vending machine 1, and automatic ticket gates 2A and 3A at the entrance and exit of facility A. Automatic ticket vending machine 1111 displays facility names A to N on its surface. An input device that transmits a pulse generated each time a selected operation button 14 is selected to the management center 4, and inputs a signal from the selected button 14 to the thermal transfer device 15 and the charge signal generation device 16. A device 13 is provided.

The thermal transfer device w15 encodes and prints the facility name selected by the user on the card 12 based on the signal input every time the operation button 14 is pressed, and also prints the date of use and the payment amount. do.

The fee signal generating device 16 is configured to output a digital signal indicating a corresponding unit admission fee each time the operation button 14 is pressed, and input the digital signal to the counter 6. Furthermore, each time a card 12 is sent out to the card ejection port 18, this is detected photoelectrically and a pulse is sent to the management center 4.
A card passage detector 17 is provided to send the card to the card.

The entrance automatic ticket gate 2A provided at the entrance of the facility A is equipped with a verification device 20 that photoelectrically verifies the card 12 inserted through the card slot 19, and a clock signal from the clock device [22]. A thermal transfer device 21 that prints the entry time, and a card passing detector 23 that photoelectrically detects the card 12 each time it is sent out to the card ejection port 24 and sends a pulse to the management center 4 are provided. In the exit automatic ticket gate 3A installed at the exit of A, the card 12 inserted through the card insertion slot 25 reads the information that the facility A has been used, and the payment amount is read by the reader 27, and the payment amount is read by the calculation device 28.
a thermal transfer device 26 that prints a signal indicating the available balance calculated by , and a card that detects the passage of the card 12 each time it is sent out to the card ejection port 30 and generates a pulse, and sends the pulse to the management center 4. A passage detector 29 is provided.

The control center 4 has operation buttons 14 and 14 for the automatic ticket vending machine 1.
・The pulses generated each time you press the unit time, for example, if facility A is a roller coaster and the time to use it once is 10 minutes, the pulses generated each time are counted for 10 minutes, and the cumulative count value during that time, i.e. Digitally compares the number of tickets sold during this set time with a reference value VA set in the reference voltage generator 75A that indicates the number of people to be accommodated at one time or twice or several times that number, and outputs a signal when the number of tickets sold exceeds the reference value VA. Additionally, devices 7A to 7N are provided for calculating the waiting time of the facility for those wishing to use the facility at the above-mentioned times.

This calculation device 7A inputs a clear pulse to the counter 71A when the preset counter 72A counts the clock pulses from the time pulse generator 73 for the above-mentioned unit time, that is, 10 minutes, and returns the counted value during this period to zero and restarts. Counting is started, and the accumulated count value during this period is sent to the reference voltage generator 75.
A comparator 74A digitally compares the integrated count value with the reference value VA and outputs a signal when the integrated count value exceeds the reference value VA.

In addition, the preset counters 72B to 72N of the remaining waiting time calculation devices 7B to 7N, and the reference voltage generator 7
It goes without saying that 5B to 75N are set to the number of times each facility B to N can be used once, the number of people accommodated at one time, or twice or several times that amount.

In addition, automatic ticket vending 'a, 1 fare signal generator! A counter 6 that counts the output signal from the card passage detector 16 and cumulatively counts the sales amount, and a counter 5 that counts the pulse output from the card passing detector 17 and cumulatively counts the number of visitors M to the amusement park are provided. It is being

Further, when the preset counter 82A integrates the pulses output from the card passage detector 23 of the automatic entrance ticket gate @ 2A for the unit time set by the pulse from the timing pulse generator 73, for example, 5 minutes, a clear pulse is sent to the counter 81.
Pulses from the card passage detector 29 of the automatic exit ticket gate 3A and the device 8A for counting the number of visitors per unit time of the facility A, which is configured to input the number of visitors to A, return it to zero, and start counting again. There is provided a counting bag ff9A for counting exiting persons for each unit time of the facility A, which similarly performs cumulative counting for, for example, 5 minutes, and starts counting again from zero.

Of course, counting devices 8B to 8N and 9B to 9N are provided to count pulses from card passage detectors from automatic entrance ticket gates 2B to 2N and exit ticket gates 3B to 3N of facilities B to N. It is.

Waiting time calculating devices 7A to 7N, a counter 6 for accumulating sales charges, a number of visitors counter 5, devices 8A to 8N for counting the number of users entering the facilities A to N, and a number of users leaving the facility. It is equipped with counting devices 9A to 9N and a multiplexer 30 to which the respective output signals are input, and the output signals are input to the CRT II and printer 10 via a device (not shown) that converts the output signals into signals that can be displayed and printed. It is configured as follows.

The operation of the system configured as described above will be explained with reference to the card usage flow shown in FIG. 1 and the flowchart shown in FIG. 4.

When the user inserts the fee for the facility he or she wishes to use into the automatic ticket vending machine 1 and selects the operation button 14 on the input device 13, the thermal transfer device 15 transfers the facility clothing selected by the user onto the thermal transfer card 12. The card 12 is encoded and printed, and the date of use and payment amount are thermally transferred (step S1). The card 12 is ejected from the card ejection port 18, while a signal indicating the charge is sent to the counter 6 from the charge signal generator 16. The pulses are sent, integrated, and input to the multiplexer 30 (step S2), so that the sales status can be grasped, and the total number of visitors M can also be determined from the output of the counter 5, which integrates the pulses of the card passing detector 17. Can be done (step S3)
In addition, each time the operation button 14 selected by the user is operated, pulses indicating the usage frequency of the facilities A to N are counted by the counters 171A to 71N (step S4), and the counted value is sent to the comparator 74A. In step S5), the reference value V is digitally contrasted with the reference values VA to VN at 74N to 74N.
The signal output when A to VN is introduced is input to the printer 10 and CRTll via the multiplexer 30, and when the manager who constantly monitors this detects this, it is used, for example, to refrain from purchasing a facility card through a public address system. A request is made to the applicant (step 36).

A user carrying the card 12 purchased from the automatic ticket vendor lIj, 1 enters the card insertion slot 1 of the automatic ticket gate 2A at the entrance of facility A.
After the card is verified by the verification device 20 and the entry time is written by the thermal transfer device f21 (step S8), the card is inserted into the card ejection port 24.
However, the pulse generated from the card passage detector 23 is input to the counter 81A, and the unit time is counted until the clear signal from the preset counter 82A is input. Similarly, the number of visitors per unit time of facilities B to N is counted and inputted to the printer 10 and CRTI 1 via the multiplexer 30, and the number of visitors KA to KN of facilities A to N per unit time is calculated. Display and print. (Step 39) When the card 12 is inserted into the card insertion slot 25 of the exit automatic ticket gate 3A to the facility (Step 510), the thermal transfer device 2
6, the card 12 is printed with the information that it has been used by the facility A and its available balance (step 5ll), and the card passage detector 2 detects the passage of the inserted card 12.
The pulse from 9 is input to the counter 91A, and the number LA is counted by the counter 91A until the recent counter 92A is reset by the input of the clear signal (step 512). Similarly, the number of people leaving the facilities B to N is counted, and output signals indicating the number of people LA to LN leaving the facility are input to the printer 10 and CRT II via the multiplexer 30 for printing and display.

Then, the time value from the opening time to the closing time is displayed on the time axis of the recording paper of the printer 10, and this is run in the time axis direction according to the opening time, and the number of visitors to the area is displayed on the axis orthogonal to the time axis. M, waiting time of facilities A to N, facilities A to N
The number of visitors KA to KN and the number of exits LA to LN are printed as numerical values. Further, it is also possible to record the data using an analog system instead of using the above-mentioned numerical values.

Therefore, the total number of visitors M detected by the automatic ticket vending machine 1
While recognizing the waiting time of facilities A to N, the number of people in facilities A to N, the number of exiting users KA to KN, LA to LN
In addition to being able to recognize and grasp the flow situation, it is also possible to instantly know the sales amount of admission fees for the facility area (
Step 513).

After using the plurality of selected facilities in this manner, a route map is created by a device not shown, and is provided to the user, commemorating the names of the facilities used and the travel route recorded on the card 12.

In addition, although we have explained the configuration for counting the number of people entering and exiting the various facilities mentioned above for each unit of time, the preset counter and timing pulse generator are removed and the automatic entrance ticket gate and exit automatic ticket gate are Pulses from the card passing detector are continuously counted, and this continuously increasing integrated value is printed out on the printer 10 from time to time, and the fluctuation status of the number of people entering and exiting the venue can be determined from the difference in increments. It is also possible to configure Furthermore, the counting period of the preset counters of the waiting time calculation devices 117A to 7N described in this embodiment is set to be shorter than the one-time usage time of the facility when the facility is crowded all day long, such as on holidays or summer vacation. However, it is also possible to calculate the waiting time by narrowing down the time range.

Furthermore, the waiting time calculation devices 7A to 7 described in this embodiment
The setting value of the recent counter of N can be set to a short value, such as 5 minutes, when the station is crowded all day long, such as on holidays or summer vacations, thereby making it possible to calculate the waiting time in detail.

In addition, in the system shown in FIG.
By providing a device using the well-known POS system that calculates the type of goods sold, the number thereof, and the sales amount, and configuring the device to send signals to the multiplexer 30 of the management center 4, sales amount and inventory management can be performed. You can grasp market sorting information such as.

Furthermore, it is also possible to use a punch type or magnetic card as a prepaid type card. Furthermore, instead of using a prepaid system, facility usage fees can be settled when leaving the facility area.

〔Effect of the invention〕

As described above, according to the present invention, there is an automatic ticket vending machine that sells facility usage cards provided at the entrance of a facility installation area;
The entrance automatic ticket gates and exit automatic ticket gates installed at the entrances and exits of various facilities installed in this area are connected to the management center via lines, and the automatic ticket vending machines
Provided with an input device for selecting and specifying each facility to be used, and a card passage detector for detecting passage of a sold card,
Entrance automatic ticket gates are equipped with card iJl overdetectors that detect the passage of cards inserted when entering various facilities, and exit automatic ticket gates are equipped with card iJl overdetectors that detect the passage of cards inserted when exiting various facilities. A card passing detector is installed to detect the passing of the card.
Then, the management center calculates the waiting time of each facility by comparing the count output signal outputted every time the input device of the automatic ticket vending machine is selected and the standard value set for the capacity of each facility. A calculation device, an area-based visitor counting device that counts detection signals from the card passing detector of the automatic ticket vending machine, and a facility visitor counting device that counts the detection signals from the card passing detector of the automatic ticket gate at the entrance. and an exit number counting device that counts the detection signal from the card passage detector of the exit automatic ticket gate, as well as a waiting time calculation device, an area entry number counting device, an visitor counting device for various facilities, and a device for counting the number of people entering the area. Since the configuration is equipped with a data processing device that inputs the output from the exit person counting device, the management center can instantly know the number of people entering the facility area when selling cards, and the card version It is possible to predict waiting times at various facilities at the time of sale, and to prevent excessive crowding of facilities in advance by restricting admission, etc., and to equalize the usage of various facilities. Therefore, it is possible to perform management that does not force users to spend a lot of time waiting, and also to know the number of users entering and exiting various facilities at the time of card insertion. It is possible to instantly grasp the flow of users in a facility in real time.

Further, according to the present invention, various sales stores set up in the area are connected to the management center via a line, and data from a calculation device that calculates the sales amount of the stores and the types and numbers of items sold is managed. In addition to inputting information into the center, the automatic ticket vending machine also includes a fare signal generator that generates fare signals for various facilities based on the selection operation of the input device, and a printout that encodes and prints the facility name corresponding to the selection operation of the input device on the card. The automatic ticket gate at the entrance is equipped with a printing device that prints the facility entry time on the card, the automatic exit ticket gate is equipped with a printing device that prints the facility used and remaining balance on the card, and the management center Since the structure is equipped with a toll calculation device that integrates the signals from the toll signal generator, it is possible to immediately grasp marketing data such as the sales amount of goods, etc. in the area, and the inventory of goods. In addition to being able to do so, you can also know the sales amount of the facility's facilities. Furthermore, the card sold from the automatic ticket vending machine is printed with information such as the date of use, the time of entry into the facility, and whether the card has been used, and the user can keep this as a souvenir.

[Brief explanation of drawings]

Fig. 1 is a block diagram showing the structure of the system of the present invention and the flow of use of the card by the user, Fig. 2 is a plan view of a thermal transfer card used in an embodiment of the present invention, and Fig. 3 is a diagram showing the flow of card usage by the user. FIG. 4 is a diagram showing details of the automatic ticket vending machine, automatic ticket gate, and equipment provided at the management center shown in FIG. 1, and FIG. 4 is a diagram showing a flowchart of the above embodiment. l...Automatic ticket vending machine, 2-A to 2N...Automatic ticket gate at the entrance of facilities A to N, 3A to 3N...Facilities A to N
Exit automatic ticket gate installed at 4... Management center, 5...
Area admission number counter, 6...Sales fee counter, 7A to 7N...Waiting time calculation device for facilities A to N, 8A to 8
N... Device for counting the number of people entering the facilities A to N per unit time, 9A to 9N... Device counting the number of people leaving the facility per unit time for the facilities A to N, 13... Input device, 14... Operation button, 15.21.26... Thermal transfer device, 16... Toll signal generator, 17.23.27... Card passage detector, Applicant: Shimizu Corporation

Claims (2)

[Claims] (1) Automatic ticket vending machines that sell usage cards for the facility installed at the entrance of the facility installation area, and automatic entrance ticket gates and automatic exit ticket gates installed at the entrances and exits of various facilities installed in the above areas, respectively. is connected to the management center via a line, and the automatic ticket vending machine is equipped with an input device for selecting and specifying each facility to be used, and a card passage detector for detecting passage of the card to be sold. The ticket gate is equipped with a card passage detector that detects the passage of a card inserted when entering various facilities, and the automatic exit ticket gate detects the passage of a card inserted when exiting various facilities. Equipped with a card passage detector, the management center compares the count output signal outputted every time the input device of the automatic ticket vending machine is selected with a reference value set for the number of people accommodated in each facility, and A waiting time calculation device that calculates the time, a number of visitors counting device in the area that counts detection signals from the card passage detector of the automatic ticket vending machine, and a detection signal from the card passage detector of the automatic ticket gate at the entrance. and a facility exit counting device that counts detection signals from the card passing detector of the automatic exit ticket gate. 1. A facility usage status management system comprising a counting device and a data processing device into which the outputs of the visitor counting device and the exiting person counting device of various facilities are input. (2) The various sales outlets set up in the above area are connected to the above management center via a line, and the data from the calculation device set up at the abovementioned shops that calculates the sales amount and the type and number of goods sold is sent to the above management center. In addition to the input to the management center, the automatic ticket vending machine includes a fare signal generator that generates fare signals for various facilities in response to selection operations on the input device, and encodes facility names corresponding to the selection operations on the input device onto the card. The automatic entrance ticket gate is equipped with a printer that prints the facility entry time on the card, and the exit automatic ticket gate prints the facility used and available balance on the card. 2. The facility usage status management system according to claim 1, further comprising a printing device, and wherein the management center includes a counting device for calculating an admission fee that adds up the signals from the admission fee signal generating device.