JPH04111087A - Seat reserving ticket issuing system - Google Patents

Abstract

PURPOSE:To easily guide the input operation of required information by displaying plural names as either a destination name or a vehicle name based on inputting the other one, and specifying the destination name and the vehicle name by selectively inputting the other name. CONSTITUTION:Based on the input of the name as any one of the destination name and the vehicle name from an input means 2, a display means 2 displays the plural kinds of the other corresponding names. By selectively inputting the other displayed name from the input means 2, a control part 7 specifies the destination name and the vehicle name. Therefore, the operation for a customer to buy a seat reserving ticket is easily guided and displayed, and there is no necessity of investigation by a time table in advance or the danger of erroneous issue. Thus, the seat receiving ticket can be easily bought without fail.

Description

[Detailed Description of the Invention] [Industrial Application Field] The present invention relates to a seat reservation ticket issuing system for trains, buses, etc., and particularly relates to a seat reservation ticket issuing system for trains, buses, etc., in which a customer can apply for and purchase a desired seat reservation through operations. The present invention relates to a seat reservation ticket issuing system using a reserved ticket issuing device.

[Prior Art] As a conventional device of this kind, there is a non-reserved ticket issuing device in which a customer obtains a non-reserved ticket by inputting the station to get off at and inserting the payment, as seen in Shinkansen non-reserved ticket vending machines. .

However, in order to purchase a reserved seat ticket, in addition to the destination, it is necessary to input many items such as the train number, seat classification (regular car, green car, non-smoking seat, etc.), adult / child classification, etc. As a ticket vending machine used by a person, many operations are required of the customer and are complicated.

Regarding the input method for this type of device, Japanese Patent Application Laid-open No. 5
As described in Japanese Patent No. 7-125489, there is a system that creates a customer service panel section for each item necessary for seat selection and prompts for input.

[Problem to be Solved by the Invention 1] Although the above-mentioned conventional technology makes it easy for the user to input the information necessary for issuing a reserved seat ticket, it has the following problems, for example.

If the user first selects the station to get off at and then decides on the train to board, there is a possibility of an erroneous operation in which the user realizes that the train does not stop at the station to get off after communicating with the central processing unit. Another problem was that if only the vehicle name and departure time were displayed, the time at which the train would arrive at the exit station was unknown, so it was necessary to check the timetable in advance.

The present invention is a seat reservation ticket issuing system that solves the above problems, easily guides customers to input information necessary for issuing seat reservation tickets, and eliminates the need for advance research based on timetables and the risk of erroneous issuance. is intended to provide.

[Means for Solving the Problem] The above object is to provide a central processing unit for storing vacant seat information, an input means for inputting predetermined items for seat selection, input operation guidance, and a display means for displaying information from the central processing unit. ,
In a seat reservation ticket issuing system comprising a seat reservation ticket issuing device comprising an issuing means for issuing a seat reservation ticket based on the input by the input means and the seat availability information, and a control section for controlling the operation of each of the means, the input means Based on the input of either a destination name or a vehicle name from the means, the display means displays a plurality of corresponding names of the other, and selectively inputs the other displayed name from the input means. This is achieved by a seat reservation ticket issuing system characterized in that the control unit is configured to specify a destination name and a vehicle name by inputting the information.

[Effect]

When you select the name of the destination you want to get off at using the display and input means configured above, the name of the vehicle that will stop at that location will be displayed and you can select the desired vehicle. The name of the alighting place where the vehicle stops is displayed, and by inputting the name of the desired destination, it is possible to issue a seat reservation ticket for the desired vehicle.

[Example] Hereinafter, an example of the seat reservation system of the present invention for railway trains will be described. Seat reservations on buses can generally be carried out in the same manner.

<First Example> A first example of the present invention will be described with reference to FIGS. 1 to 10.

FIG. 1 is an external perspective view showing an embodiment of the seat reservation ticket issuing device according to the present invention, in which information such as financial institution information, account information, and PIN number for automatic withdrawal of the purchase price of the seat reservation ticket is recorded. The card slot 1 allows you to insert various types of credit cards and magnetic cards as information recording media, and the guidance display for reservation operations using illustrations, text, etc., and touch operation by pressing the operation part displayed on the screen. A CRT/touch panel 2 for a sensor (not shown) to detect this and output a corresponding signal, a pushbutton switch 3 provided for each input operation item necessary for purchasing a reserved seat ticket, and input of money and change. A bill depositing/dispensing port 4 is provided for receiving the coins, a coin depositing port 5 is for inserting coins one by one, and a seat reserved ticket receipt is provided with a slot 6 for receiving change for the coins along with the reserved seat ticket. Both the CRT/touch panel 2 and the pushbutton switch 3 are not necessarily required, and either one may be provided.

FIG. 2 is a block diagram showing the configuration of the seat reservation ticket issuing device of the present invention. a control unit 7 that controls the entire device; means for reading financial institution information, account information, a PIN number, etc. from the magnetic stripe section on the card inserted from the cardholder exit 1;
For example, a magnetic card reader 8, a floppy disk 9 and a disk 10 for recording information such as train schedules, stopping stations, failure information of the seat reservation ticket issuing device, etc., and a color CRT.
A touch panel 2 and a voice guidance 11 that guides customer operations through a speaker (not shown) together with the CRT.
, a bill receiving/dispensing mechanism 12 which receives the banknotes inserted from the banknote deposit/withdrawal port 4 and dispenses a specified amount of banknotes into the bill deposit/withdrawal port 4; , a coin deposit/withdrawal mechanism 13 for dispensing coins of a specified amount along with the seat reservation ticket into the slot 6; a printing means for the seat reservation ticket receiver to output the seat reservation ticket to the slot 6;
For example, a ticket issuing printer 14, a ticket magnetic data reading mechanism 15 that receives and reads the magnetic information of released non-reserved tickets or reserved seat tickets, and communication that controls data transmission between the control unit 7 and the central processing unit 20. Line control unit 1 which is a means
6. An intercom 17 that allows users and staff to communicate through the bulkhead in the event of a failure; an internal operation panel 18 that is used by staff or maintenance personnel in the event of a failure or maintenance of the seat reservation ticket issuing device; Push button switch 3 as an input means used in combination with CRT and touch panel 2 or alone
, a power supply section 19, and the like. The ticket magnetic data reading mechanism 15 may be configured as part of the ticket issuing printer 14.

FIG. 3 shows the operation flow of this embodiment, in which the alighting station is first selected. The initial screen for operation is the fourth
As shown in the figure, this is the alighting station selection screen. When the name of the alighting station is selected from the same drawing, only the names of trains that stop at the selected alighting station are displayed as shown in FIG. 5, so there is no possibility of accidentally specifying a train that does not stop at the selected alighting station. In addition, when selecting a train name or alighting station name using the touch panel, voice guidance guides the customer to confirm the selection. The above train name shall include the date, time, and train number.

In addition, when inputting with the pushbutton switch 3, the 6th
As shown in the figure, at the same time, guidance is given to the CRT 2 to guide the customer's operation, and at the same time, only the alighting station name button of the pushbutton switch 3 placed near the CRT 2 is lit or blinking to encourage the customer to operate (the shaded area in the figure). indicates solid or flashing).

Next, when you select the name of the getting off station, the CR
Along with the guidance at T2, only the train name button that stops at the selected alighting station among the train buttons on the pushbutton switch 3 lights up or flashes to prompt the customer to operate. Here, the selected pushbutton switch 3 continues to be lit or blinking, and the others are turned off and continue to display the selection content. Also,
It is preferable that the pushbutton switch 3 is color-coded for each input item, and the color is the same as the guidance display color of the input item, in order to guide the customer's operations without error.

FIG. 8 is a diagram showing the train selection display screen after selecting the alighting station. Along with the train name and departure time, the time of arrival at the selected alighting station is displayed to assist the customer in selection. There is.

After selecting the name of the alighting station, the arrival time slot of the train that will stop at the selected alighting station is displayed as shown in FIG. 9, and the customer is prompted to select and input the desired arrival time slot. A train name is selected from the input time slot, and the train name, departure time, and arrival time are displayed as shown in FIG. 10 to assist the customer in making a selection.

<Second example> The second embodiment will be explained with reference to FIGS. 11 to 15.

FIG. 11 is a diagram showing the operation flow of the second embodiment, in which the selection procedure is such that the desired train name is selected first. FIG. 12 is a diagram showing the initial screen of the operation, from which a train name is selected. When a train name is selected from the same drawing, only the names of stations where the selected train stops are displayed as shown in FIG. 13, so it is impossible to specify the name of an alighting station where the selected train does not stop. In addition, in the case of input using the pushbutton switch 3, as shown in FIG.
At the same time, guidance is given to the RT 2 to guide the customer's operation, and at the same time, only the train button of the pushbutton switch 3 placed near the CRT 2 lights up or flashes to prompt the customer to operate it.

Next, when you select the train name, as shown in Figure 15, the CRT
Along with the guidance 2, only the button corresponding to the name of the station where the selected train stops among the alighting station buttons operated by the pushbutton switch 3 lights up or flashes to prompt the customer to operate.

Third Embodiment> A third embodiment will be described with reference to FIG. 16. FIG. 16 shows an operation surface in which input is made using the pushbutton switch 3, and the order of each item to be selected is not specified and random input is possible. All items to be selected are displayed on the CRT, and a confirmation button is provided for each group of pushbutton switches 3. Customers can enter information from any field.
After selecting each item, the next item can be selected by pressing the confirmation button provided for each item. At the same time, the selected items displayed on the CRT are deleted and only the remaining items continue to be displayed, so the customer can keep track of the remaining items until all items have been selected.

In addition, items that are not required for purchasing reserved seat tickets, such as specifying a non-smoking seat or requesting the purchase of tickets together, but are required only by customers who wish to specify them, do not need to be specified if the random input method is used.We will now specify them. As a device, it is not possible to determine whether this is true or not. Therefore, a confirmation button is provided for each item, and by pressing only the confirmation button for items that do not require specification, it is possible to determine whether or not specification is necessary and to make the next input possible.

The display contents shown in FIG. 16 indicate that the train name ■, non-smoking seat ■, and number of seats ■ have already been selected, the getting off station ■ and seat type ■ have not been selected, and the confirmation button has not been pressed.

<Fourth Example> A fourth example will be described with reference to FIGS. 17 and 18. In order to purchase a reserved seat ticket, there are many input items such as train selection, exit station selection, seat classification, etc. In addition, in recent years, train operation patterns have become more diverse, and the same train may stop at different stations and go to different destinations depending on the day. Such a complex operational situation is
Customers who use the train will not know unless they do careful research, and they may make the wrong choice. Therefore, before referring the specification selected by the customer to the central processing unit 20 that manages the seat, the central processing unit 20 is checked only if the specified specification is correct by comparing it with the schedule recorded on the device's disk etc. communicate. This can prevent meaningless central communications. on the other hand,
If there is an error in the content specified by the customer, the content of the error is displayed on the CRT as shown in FIG. 17 to notify the customer and provide guidance for correction or cancellation.

FIG. 17 shows a case where the selected train does not stop at the selected station, and the content of the error is clearly notified and guidance for changing the train name or the name of the station to get off the train is displayed. Furthermore, even if the specified details are correct, there may be cases where the central processing unit 20 is inquired about remaining seats and the seats are full. In such a case, as shown in Fig. 18, it is displayed that the specified content is full, and for example, if it is a non-smoking seat or a green car, it is displayed that there is a vacant seat, and it is possible to input changes. This provides easy-to-understand operational guidance to customers.

<Fifth Example> A fifth example will be described with reference to FIGS. 19 to 21.

The operation flow that allows input of train name selection up to the second choice can be obtained by replacing the operation corresponding to (a) surrounded by the broken line in FIG. 3 with that in FIG. 19. That is, when selecting a train name after specifying the name of the station to get off at, two trains can be selected by pressing the second desired entry key as shown in FIG. The first choice at this time will be the first
Hope. As a result, if the train of the first choice is full, the remaining seats on the train of the second choice are automatically checked.

Moreover, FIG. 21 shows the operation surface in the case of a push button switch, in which a first desired button and a second desired button are arranged. In this case, after pressing the first desired button, the first desired train is selected, and after pressing the second desired button, the second desired train is selected.

<Sixth Example> A sixth embodiment will be explained with reference to FIG. 22.

In recent years, due to an increase in the number of trains, trains are arriving and departing from each platform more frequently, and passengers who have purchased reserved tickets board the desired train while checking the information boards installed at each section. However, because you board the train in a hurry just before departure, you may end up boarding the wrong train.

FIG. 22 is a diagram showing an example of issued seat reservation tickets, including reserved ticket classification, exit station name, departure and arrival time, departure number, boarding date, train name, seat number, fare, issue date, and issuing station. After purchasing a designated ticket, passengers can board their destination train without having to check the information board until they reach the boarding platform. Furthermore, when issuing a reserved ticket, the train name, departure number, etc. may be provided by voice for the convenience of passengers.

Seventh Embodiment> A seventh embodiment will be described with reference to FIGS. 23 and 24. This embodiment makes it possible to change trains and cancel seat reservations for already issued seat reservation tickets. FIG. 23 shows the operation flow, and FIG. 24 shows the transaction details selection screen which is the initial screen. When changing trains, changing from non-reserved seats to reserved seats, canceling seat reservations, etc. using an already issued reserved seat ticket, select the transaction details on the screen shown in Figure 24, and change the issued ticket to a reserved seat ticket. By inserting it into the opening 6, a change or cancellation is requested. For the inserted issued ticket, the ticket magnetic data reading mechanism 15 reads the issued ticket data recorded on the back of the ticket. Tickets whose valid travel date has passed and fraudulent tickets will be returned. If changes or cancellations are possible, a new fee will be calculated according to the selected transaction details, and the difference between the fee and the issued ticket will be returned or credited, and then a new ticket will be issued and the old ticket will be canceled. It is something that can be done. In this embodiment, it is preferable to display FIG. 24 as the initial screen for transactions.

<Eighth Example> The eighth example concerns the departure time of a train and the sale end time of the seat reservation field. Depending on the distance from the place where reserved seat tickets are sold to the designated train boarding station, passengers may not be able to board the train in time for departure. Therefore,
Depending on the distance from the place where reserved seat tickets are sold to the departure station of the reserved train, it becomes necessary to regulate the sales time of reserved seat tickets.

The first to eighth embodiments described above bring about the following effects.

(1) In the customer operation for purchasing seat reservation tickets, the user specifies the name of the alighting station and selects the train to board from among the trains that stop at the alighting station, so the user may mistakenly select a train that does not stop at the specified alighting station. There is no.

(2) The train selected after specifying the exit station will have a departure time and
The arrival time at the exit station is displayed at the same time, and by inputting the desired arrival time zone, the customer can select a train close to the desired arrival time zone, which is highly convenient as the customer does not need to check the timetable.

(3) The customer operation procedure for purchasing a seat reservation ticket is to specify the train name and select the alighting station from among the specified train stops, so it is possible to avoid errors in which the selected train does not stop at the destination station. I have never committed a crime.

(4) In the case of input using pushbutton switches, the pushbutton switches for each input item are color-coded and guidance is displayed according to the color, making it easy to find the pushbutton to operate from among a large number of pushbutton switches. In addition, the pushbutton switch for each selected item remains lit or blinks until the operation is completed, so the customer can confirm his or her selection at any time.

Further, a confirmation button is provided for each input item, and by pressing the button after selection, the next operation is enabled, and since the selection order of each item is not specified, flexibility can be given to the customer's operation. In addition, all the items to be selected are displayed on the guidance screen at this time, and the selected items are deleted, making it possible to clarify the remaining items and give the customer a sense of security.

(5) If there is an error in the customer's operation details, or if the desired reserved seat is full, the customer can be provided with easy-to-understand guidance about the error, corrections, and available seats. . Further, unnecessary central communication can be prevented.

(6) Since it is possible to input the train designation up to the second choice with a - number of operations, the operation time can be shortened.

(7) Since the issued seat reservation ticket has the departure number printed on it, there is no need to worry about choosing the wrong departure number when boarding.

(8) Train changes, changes from non-reserved seats to reserved seats, and cancellations are possible, reducing congestion at ticket counters and improving convenience for customers.

(9) The sales end time for reserved seat tickets for the train is regulated based on the distance from the place where reserved seat tickets are sold to the boarding station of the designated train, thereby preventing missed seats.

[Effects of the Invention] By carrying out the present invention, the customer's purchase operation for seat reservation tickets can be easily guided and displayed, and there is no need to make advance preparations based on timetables or there is a risk of erroneous issuance, and seat reservation tickets can be purchased easily and reliably. To provide a seat reservation ticket issuing system using a seat reservation ticket issuing device that is highly convenient for customers, such as making it possible to obtain a seat reservation ticket, specifying a train up to the second choice, changing the specified contents, canceling, etc. I can do it.

[Brief explanation of the drawing]

FIG. 1 is an external view of a reserved seat ticket issuing device according to an embodiment of the present invention, FIG. 2 is a block diagram of a reserved seat ticket issuing device according to the present invention, and FIG. 3 is an operation of the first embodiment of the present invention. A schematic flowchart, Figures 4, 5, 8 to 1o show the exit station and train selection screen, and Figures 6 and 7 show the operation panel for selecting the exit station and train name using push button switches. , FIG. 11 is a schematic operational flowchart of the second embodiment of the present invention, the first
Figures 2 and 13 are diagrams showing the train name and exit station selection screen;
Figures 14 and 15 show train names using push button switches,
FIG. 16 is a diagram showing the operation panel when selecting an alighting station, FIG. 16 is a diagram showing the operation panel according to the third embodiment of the present invention, and FIGS. 17 and 18 are diagrams showing incorrect input according to the fourth embodiment of the present invention. , FIG. 19 is a diagram showing a part of the operation outline flowchart 1 of the fifth embodiment of the present invention, FIG. 20 is a diagram showing the guidance screen when selecting a train, FIG. 21 is a diagram showing a push button switch type operation panel, FIG. 22 is a diagram showing a seat reservation ticket according to the sixth embodiment of the present invention, and FIG.
The figure is a schematic operation flowchart of the seventh embodiment of the present invention;
FIG. 24 is an example diagram of a transaction content selection screen of the present invention. 1...Card person exit 2...CRT/touch panel 3...Push button switch 4...Banknote deposit/withdrawal port 5.
... Coin deposit slot 6 ... Seat reservation ticket receiver is lower ... Control section 8 ... Card reader 9 ...
...Floppy disk 10...Disk 11...Voice guidance 12...Banknote deposit/withdrawal mechanism 13...Coin deposit/withdrawal mechanism 14...Ticket issuing printer 15...Ticket magnetic reading mechanism 16...Line Control unit 17...Interface 18...Internal operation panel 19...Power supply unit 20...
・Central processing unit

Claims (1)

[Scope of Claims] 1. A central processing unit for storing vacant seat information, an input means for inputting predetermined items for seat selection, a display means for displaying input operation guidance and information from the central processing unit, and a system according to the input means. In a seat reservation ticket issuing system comprising a seat reservation ticket issuing device comprising an issuing means for issuing a seat reservation ticket based on an input and the vacant seat information, and a control unit for controlling the operation of each of the means, the objective from the input means is Based on the input of either one of the place name and the vehicle name, the display means displays a plurality of corresponding names of the other, and the displayed other name is selectively inputted from the input means. The seat reservation ticket issuing system is characterized in that the control unit is configured to specify a destination name and a vehicle name. 2. The input means is provided with pushbutton switches corresponding to the destination name and the vehicle name, and based on the selection input of either the destination name or the vehicle name, the pushbutton switch of the other name lights up or blinks. 2. The seat reservation ticket issuing system according to claim 1, wherein an input operation is prompted. 3. The seat reservation ticket issuing system according to claim 1, wherein the display means shows both the departure time of the vehicle and the arrival time of the alighting point. 4. The input means is characterized in that the input means includes means for displaying the name of the drop-off place, the desired time slot for arrival at the drop-off place, and the name of the vehicle before and after the selected desired time slot. The seat reservation ticket issuing system described in 1. 5. The seat reservation ticket issuing system according to claim 1, wherein the vehicle name display means includes means for guiding input operations of a first preference and a second preference. 6. The input means and the display means are characterized in that the input means and the display means are equipped with means for inducing a change in a designated vehicle, a change from a non-reserved seat to a reserved seat, or a cancellation of a reserved seat ticket, and carry out the change or cancellation process. The seat reservation ticket issuing system described in 1.