JPH0385951A - Voice information system - Google Patents

Abstract

PURPOSE:To attain the offer of information more efficiently by combining a voice phrase stored in the unit of syllables and a data from a computer to edit a voice guiding message and sending the message to a voice storage section via a network control section. CONSTITUTION:A control section 16 issues an operation instruction to a network control section 10, a PB signal transmission section 12 and an audio responsing section 14, a voice storage section 18 is connected to a telephone network 4 to store and record a voice guiding message from the audio responsing section 14 into a voice memory. The information guiding box of a voice mail system is provided on the voice storage section 18, and the recording is implemented by an information guiding box. When the instruction of listening is given to the information guiding box of the voice storage section 18 from the user telephone set 2, the voice information by the recording voice guiding message is sent to the telephone set 2. When the recorded information is a routine message requiring much man-hour by a manual operation due to many number of times of recording, the information is offered more quickly and more efficiently.

Description

[Detailed Description of the Invention] [Field of Industrial Application] The present invention relates to a voice mail system, and particularly to a voice information system that automatically records voice information created and edited in an information guide box of a voice mail service. .

[Conventional technology]

Voice mail systems that provide voice information guidance services are also called ``Voice Mail,'' and are
This is a system in which messages to be sent to the other party, information guidance messages, etc. are stored in the audio storage section of the system for use. Conventionally, in order to record an informational message in the telephone booth of this voicemail system, the information provider dials the telephone number where the voicemail system is housed, and after being connected to the system, e.g. Recording instructions were given from a button, and recording was performed using human voice.

[Problem to be solved by the invention]

Therefore, the conventional method of recording human voice into the information drafting box of a voice mail system not only requires a lot of human effort, but also has the drawback of being prone to misreading. For example, horse racing.

If the information recorded in the information guide box is a fixed message that can be combined with pre-registered words, such as bicycle race results, Ill race results, etc., and the message is recorded many times, or there is a recording error. If the information is such that it is not allowed, the information provider must have a lot of trouble and it takes a lot of time and effort.

It is an object of the present invention to provide an audio information system that eliminates these drawbacks, allows recording of necessary information without much effort, and provides more efficient information provision.

[Means for Solving the Problems] The present invention is an audio information system that is connected to a telephone network and provides audio information guidance service, and includes an information guidance box in which a voice guidance message is recorded. a network control unit that performs a call operation to the voice storage unit via the telephone network; and when the network control unit sets a call bus to the voice storage unit, the network control unit a signal transmitting section that sends a signal instructing a recording operation to the voice storage section; and a signal transmitting section that edits the voice guidance message by combining voice phrases stored in syllable units with data from a computer, and controls the network control. The present invention is characterized in that it includes a voice response section that transmits data to the voice storage section via the voice storage section, and a control section that controls the network control section, the signal transmission section, and the voice response section according to instructions from a computer.

[Example] Next, an example of the present invention will be described with reference to the drawings.

FIG. 1 is a circuit block diagram showing an embodiment of the present invention. This voice information system includes a user's telephone 2, a telephone network 4, a voice information system section 6, and a computer 20.
The voice information system unit 6 includes an information exchange unit 8 and a voice storage unit 18. The information exchange section 8 also includes a network control section 10, a PB signal transmission section 12, a voice response section 14, and a control section 16.

The user's phone 2 is the phone y! It is connected to the voice storage section 18 via 44 subscriber lines, and listens to voice information such as voice guidance messages recorded in the voice storage section 18.

The network control unit 10 of the information exchange unit 8 performs a calling operation to the telephone network 4 and interfaces with the telephone network 4 .

The PB signal sending unit 12 connects the network control unit 10 to the voice storage unit 18 via the telephone network 4, and after the communication bus between the network control unit 10 and the voice storage unit 18 is set, the voice storage unit (PB double signal multi-frequency code for giving recording operation instructions on the 1st)
Send out.

The voice response unit 14 stores voice words or phrases used in the voice guidance message of this system, and edits the voice guidance message by combining the voice phrases and information data from the computer 20.

Regulation? 11 section 16 is a network control section 10. PB signal sending unit 12
゜Operation instructions are given to the voice response unit 14.

The voice storage section 18 is connected to the telephone network 4 and the information exchange section 8
The voice guidance message from the voice response unit 14 is recorded by storing it in the voice memory. This audio storage section 18
is equipped with an information box for the Poismail system, and recording is performed in this information box. When the user's telephone 2 issues an instruction to open the information box of the voice storage section 18, voice information based on the recorded voice guidance message is transmitted to the user's telephone 2.

The computer 20 creates data that becomes the information source of the voice message to be recorded in the information exchange section 8, edits the voice guidance message based on this data, and stores it in the voice storage section 18.
to control automatic recording.

Figure 2 shows the automatic recording route of the voice information guidance service according to this embodiment and the listening route using the user's telephone. Devices with the same functions as those in Figure 1 are indicated by the same numbers as in Figure 1. ing.

Next, the operation of this embodiment will be explained with reference to FIGS. 1 and 2.

The information provider must send A of the messages shown in Table 1 below in advance.
The computer 20 is operated to create data that becomes the information source of the voice message indicated by ~I. All of these A-I are indicated by numerical values, and the contents change depending on the situation. When the computer 20 instructs to create a voice guidance message and record it in the voice guidance box in the voice storage section 18, the control section 16 sends a message to the network control sections IO and P.
An operation instruction is issued to the B signal sending section 12. When the network control unit 10 starts up according to an instruction from the control unit 16, the network control unit I
O makes a call to the voice storage section 18 via the telephone network 4.

When the call from the network control unit 10 to the voice storage unit 18 is completed and a call path between the network control unit 10 and the voice storage unit 18 is set, the information exchange unit 12 sends a message to the voice storage unit 18 from the information exchange unit 12 to the voice storage unit 18. A PB double signal is sent to instruct recording. Then, the audio storage section 18 receives the P from the information exchange section ■2.
The recording state starts from the B double signal.

Thereafter, the computer 20 issues an operation instruction from the control section 16 to the voice response section 14, and the voice response section 14 is activated. The voice response unit 14 edits the numerical data of the content shown by A-I of the message in Table 1, which has been data-processed by the computer 20, by combining it with the stored voice phrase. In other words, the data on the computer 20 is
(8), B (22).

If C(9) is selected, by inserting the audio phrase "We will inform you of the results up to the 9th race on August 22nd" by inserting it into the audio phrase "We will inform you of the results up to the 9th race on August 22nd." Edit a message.

These edited voice guidance messages are then automatically recorded in a predetermined voice guidance box in the voice storage section 18 via the telephone network 4. The recording route 30 in FIG. 2 shows this recording route.

Next, when the user wants to listen to race results such as horse racing from the voice guidance box of the voice storage section 18, the user dials the special number of this voice guidance box from the user's telephone 2.

The user's telephone 2 receives the voice storage unit 18 via the telephone y44.
When connected, the user can listen to the voice guidance message with the content shown in Table 1 along the route shown by opening route 40 in FIG.

As explained above, the voice information system of the present invention makes a call to the voice storage device via the telephone network in response to an instruction from the computer, and sends a PB double signal to the voice storage device for which a call path has been set. The voice response section converts the data processed by the computer into voice and automatically records it in the information information box of the voice storage device. This is a system that allows you to receive information messages at intervals.

〔Effect of the invention〕

As explained above, the present invention provides information more quickly and efficiently when the information to be recorded is a fixed message, and the recording content requires a large number of recordings and would be time-consuming to do manually. There is an effect that can be done.

[Brief explanation of drawings]

FIG. 1 is a circuit block diagram showing one embodiment of the present invention. FIG. 2 is a diagram showing a recording/playback route in the audio information guidance service of the embodiment of FIG. 2...User's telephone 4...Telephone network 6...Voice information system section 8...Information exchange section 10, 12, 14, 16, 18, 20... Network control unit, PB signal sending unit, voice response unit, control unit, voice storage unit, computer

Claims (1)

[Claims] (1) A voice information system that is connected to a telephone network and provides voice information guidance services, which includes an information guidance box, a voice storage section that records voice guidance messages in the information guidance box, and this voice storage section. a network control unit that performs a call operation via the telephone network, and when the network control unit sets a call path with the voice storage unit, the network control unit instructs the voice storage unit to perform a recording operation. a signal transmitting unit that transmits a signal to send a message; and a signal transmitting unit that edits the voice guidance message by combining voice phrases stored in syllable units with data from the computer, and transmits the voice guidance message to the voice storage unit via the network control unit. A voice information system comprising: a voice response unit that controls the network control unit, the signal transmission unit, and the voice response unit according to instructions from a computer.