JPH0354955A - Automatic informing system, and transmitter and receiver thereof - Google Patents

Abstract

PURPOSE:To attain rapid repairment of a fault by transmitting a message capable or incapable of dealing with a certain fault information by a transmitter itself to a receiver constituting an automatic informing system. CONSTITUTION:When the transmitter 3 receives fault signals (i), (j) from a pump device, a CPU 33 adds a forced transmission code to a MODEM 35 and commands the MODEM 35 to dial a receiver A. When the MODEM 35 dials the receiver A, the receiver A discriminates the forced transmission code and connects the line of the transmitter 3 by interruption even in speaking to receive the fault information of the pump device. When the receiver A receives the fault information from the transmitter 3 and the repairement of the fault is impossible, a receiving operator depresses a switch 46. As the result, a generated check signal is entered into a CPU 42 and a prescribed signal is returned to transmitter 3. The transmitter 3 receiving the signal disconnects the line and sends the fault information to another receiver. Thus, the fault information can be informed to a maintenance company capable of quickly repairing the fault.

Description

[Detailed Description of the Invention] [Industrial Application Field] The present invention relates to an automatic notification system that uses a telephone line to automatically notify a maintenance company of the occurrence of a failure in equipment to be maintained. This article relates to an easy-to-use automatic reporting system and the transmitter and receiver used in it. [Conventional technology] Facilities and equipment that are closely connected to daily life, such as water supply systems installed in apartments, etc., may fail and lose their original performance.
When it no longer functions properly, it can interfere with daily life and even develop into social problems. In order to prevent such breakdowns and maintain maintenance, individual management by the managers of individual condominiums, etc. is insufficient, and specialized maintenance companies are now taking charge of the management. However, equipment failures do not occur frequently, so constant patrolling and inspection would increase the burden on maintenance companies.

Therefore, maintenance companies install transmitters on each equipment to be maintained, and detect failures (including precursory phenomena of failures) of equipment to be maintained.
) has set up a system that automatically sends a notification to the 48 receivers it owns via telephone line when an incident occurs.

This automatic notification system has become more developed in recent years, and when a malfunction occurs in a certain piece of equipment to be maintained, it is sent to the main maintenance company. If the main maintenance company is busy and the receiver is busy, a sub-maintenance company is now notified. This is to ensure that the malfunction report reaches the maintenance company and to prevent delays in repairing the equipment to be maintained, which could lead to a serious accident.

[Problems to be Solved by the Invention] The conventional automatic reporting system described above has the following problems in its usability.

(l). Even though it is called a sub-maintenance company, there are cases where it has no relation to the main maintenance company. Failure history information may not be known and appropriate repairs may not be possible 6 (2). Even if it is a sub-maintenance company, it is simply a sales department of the main maintenance company and may not be able to repair major breakdowns. In such a case, it is necessary for the main maintenance company to carry out the repair, but with conventional automatic notification systems, even if maintenance companies are prioritized, if a call is busy, a lower-ranked maintenance company will be notified. This can lead to delays in proper repairs.

(3). In order to avoid the inconvenience mentioned in (2) above, even if it is possible to force the main maintenance company to receive a malfunction notification, conventional receivers can only interrupt with a voice signal and output it in text. Since it does not have this function, there is a problem that it is not possible to reliably report to the main maintenance company.

This is because even if you interrupt an important call with voice, there is a risk that the content of the interruption will be forgotten when you return to the original call.

(4). m number of maintenance companies are jointly responsible for a certain equipment to be maintained, and if one maintenance company receives a report of a failure in the equipment to be maintained, that failure report will not be sent to another maintenance company. . However, there are cases in which the maintenance company that receives the occurrence of a failure is too busy to deal with the failure quickly. However, conventional automatic notification systems lack flexibility, as they assume that the maintenance company that receives the notification must take action. As mentioned above, conventional automatic notification systems lack flexibility and are inconvenient for users. SUMMARY OF THE INVENTION An object of the present invention is to provide a flexible and easy-to-use automatic notification system and a transmitter and receiver for use in this system.

[Means for Solving the Problems] The above purpose is to provide a transmitter constituting an automatic notification system with a memory means for storing history information of failures of equipment to be maintained connected to the transmitter, and a request for transfer of the history information. By providing a transfer means to transfer the history information to the request destination when
achieved.

The above objective can be achieved by providing a text output means to the receiver of the automatic notification system. The above objective can be achieved by providing the receiver that constitutes the automatic notification system with an instruction means that requests the transfer of the failure history information of the equipment to be maintained that is stored in the transmitter. The above objective can be achieved by providing the receivers constituting the automatic notification system with a confirmation signal transfer means for transmitting a message indicating that the receiver has responded to or is unable to respond to a certain failure report. The above objective can be achieved by providing the transmitters and receivers that make up the automatic notification system with a means for writing history information regarding failures and repairs of equipment to be maintained to which the transmitter is connected to the memory of the transmitter. Ru. The above object can be achieved by providing a transmitter constituting an automatic notification system with means for forcibly transmitting important failure information to a priority destination, and providing a receiver with means for forcibly receiving the important failure information. [Function] By accumulating failure history information of the equipment to be maintained in the memory of the transmitter and making it possible to transfer this information upon request from the receiver, maintenance companies that own any receiver can easily perform necessary maintenance. Information can be obtained and appropriate measures can be taken.

By providing a text information output means on the receiver, the necessary fault information can be printed out and the reception of the fault information can be confirmed. By providing a confirmation signal transfer means in the receiver, other maintenance companies can know whether or not one of the maintenance companies has dealt with the failure, and it becomes possible to quickly deal with the failure.

By providing forced transmission means in the transmitter and forced reception means in the receiver, it becomes possible to report the failure to the main maintenance company when a major failure occurs. [Example] Hereinafter, an example of the present invention will be described with reference to the drawings.

FIG. 7 is an overall configuration diagram of an automatic notification system according to an embodiment of the present invention. In a machine room in the basement of a certain condominium, a pump device for that condominium and an operation panel g11 for the pump device are installed, and in a basement of another condominium, a pump device for that condominium and an operation panel 2 for the pump device are installed. ing. Each pump operation panel 1, 2 has a contact signal automatic transmitter 1a corresponding to each failure signal of the pump device.
, 2a.

Assume that there are currently three maintenance companies that undertake the maintenance and inspection of each pump device in these two apartments, and each maintenance company is equipped with receiving mA, B, and C, respectively, and in this order, they are responsible for troubleshooting, that is, trouble reporting. It is assumed that priorities have been set.

Each apartment has a signal transmitter 1a on the pump equipment operation panel.
, 2a are provided. In addition, each transmission@3 and 4 has a telephone 14 for general calls, respectively.
．． 15 are connected.

On the maintenance company side, telephones 16, 17, and 18 for general calls are connected to each receiver @A, B, and C, and printers 19 and 19 for character output are connected to each receiver A, B, and C.
20.21 is provided. Each of the transmitters 3, 4 and the telephone line network 5 described above are connected by overhead wires 6, 7, and each of the receivers A, B, C and the telephone line network 5 are connected by overhead wires 8, 9, 10, respectively. ．． When the transmitter 3 reports the occurrence of a failure, the notification is sent to the receiver A having the highest priority through the overhead wire 4, the telephone line network 5, and the overhead wire 8. When the transmitter 4 reports the occurrence of a failure, the notification is sent to the receiver A via the overhead wire 7, the telephone line network 5, and the overhead wire 8. If the receiver with the highest priority for the failure notification from transmitter 4 receives 4! ! In the case of B, first the overhead line 7,
Receiver B through telephone line network 5 and rack IiA9
will be notified.

FIG. 1 is a diagram showing details of the signal transmitter 1a, transmitter 3, and receiver A of the automatic notification system shown in FIG.
Note that the signal transmitter 2a, transmitter 4, and receivers B and C are also similar to the corresponding parts shown in FIG. 1, but are not shown.

The signal transmitter 1a has signal transmitting contacts 1yJ+...,k corresponding to each failure of the pump device, and each contact UPJ
t...,k are in order of importance of the failure (for example, i is water outage; all pumps in the pump device in question are stopped, all pump discharge pressure is abnormally low, water tank water level is low, etc.; j is dangerous; panel (K corresponds to signs of failure.) In this example,
Signals i and j are ranked as signals corresponding to the most important information. If a fault occurs or a symptom of a fault occurs in the pump device, the corresponding contacts are closed and a corresponding signal is sent via the signal line 20 to the input terminal 31 of the transmitter 3.

The transmitter 3 includes an input terminal 31 that receives a signal from the signal generator 1a, an interface 32, and a central processing unit 3.
3, a memory 34 (Ml), a modem 35, a failure information storage unit 36 (M2), a switch circuit 37 for switching whether to connect the modem 35 to the failure information storage unit 36 or to the telephone 14, The output signal of the modem 35 is sent to the transmitter 3
It is provided with a signal input/output terminal 38 for outputting from the terminal.

The switch circuit 37 of the transmitter 3 connects the telephone 14 to the modem 35 when the telephone operator 4 is used, and connects the failure information storage section 36 to the modem 35 when the telephone 14 is not used. When a signal from the signal generator 1a is inputted from the input terminal 31, the interface 32 converts the received signal into a digital signal that can be processed by the central processing unit 33, and the central processing unit 33 processes the received signal,
A command signal is output to the failure information storage section 36. The failure information storage unit 36 receives a command from the central processing unit 33, discriminates the command signal, selects a corresponding audio signal from among various pre-stored audio signals, and selects, for example, "discharge of a pump device in an apartment". "Pressure is decreasing." is output to the modem 35. Also, text information corresponding to this voice signal is output to the modem 35. The modem 35 selects this message according to the preset priority order. Dial to transmit audio signals and text information to receiver A.

If receiver A is busy on a call (including when the other party does not answer the call at a predetermined time; the same applies hereinafter), if the line is not connected, the modem 35 next dials receiver B, and in the same way. If you are on a call and the line is not connected, then dial receiver C, and if it is also on a call, dial receiver A again.
Dial. If the line is connected due to the handset of one of the receivers going off-hook, the receiver {i
The audio signal is sent to the receiver, and the audio is output from the receiver handset. At this time, if the recipient desires, the transmitted character information can be printed out by performing a predetermined operation on the receiving side or automatically.

If the failure of the pump device is an important failure and the transmitter 3 receives the corresponding signal 1+j, the central processing unit i1
3 is a failure information storage unit 3 to output a corresponding signal.
It outputs a command to the modem 35 to generate the voice signal and text information as described above, and also issues a command to the modem 35 to add a forced transmission code and dial the receiver A. When the modem 35 adds this forced transmission code and dials the receiver A, the receiver A identifies this forced transmission code and interrupts the line from the transmitter 3 even if the call is in progress.
Receive pump equipment failure information.

The receiver A includes a modem 41, a central processing unit 42, a memory 43 (M3), a printer 19, an interface 45, and a switch 46 that sends a predetermined signal to the central processing unit 42 via the interface 45. SWI)
, 47 (SW2), a central processing unit 42 and a telephone 16 for external connection are connected to the modem 41, and an external keyboard input device I! 48 is connected to the central processing unit 42 via the interface 45,
The printer 19 prints out the received character information in response to a command signal from the central processing unit 42. Receiver A is
If a connection request is received from the transmitter 3 while on standby, the line is connected by, for example, taking the receiver of the telephone 16 off-hook.
During a call, the central processing unit 4 receives a dial signal from the transmitter 3 and detects that the dial signal includes a forced transmission code.
When 2 is identified, the line in use is temporarily put on hold and the line with transmitter 3 is connected. Then, the voice signal and text information transmitted from the transmitter 3 are received, the voice signal is output from the receiver, and the text information is printed out from the printer 19. Incidentally, when a dial signal including the above-mentioned forced transmission code is received during a telephone call, only the text information may be received and printed out from the printer 19 without interrupting the telephone call.

If receiver A receives the failure information from transmitter 3 and is not in a state to actually go out to repair the failure, if it is left alone, other maintenance companies will not be able to know about the failure of the pump equipment. , repairs are delayed and become a problem. Therefore, if the recipient has received the failure information but does not want to go for repair, the recipient presses the switch 46. A confirmation signal generated by pressing the switch 46 is converted into a digital signal by the interface 45 and taken into the central processing unit 42, and the central processing unit 42 sends a predetermined signal back to the transmitter 3 via the modem 41. Transmitter 3 that received this signal
disconnects the line and dials receiver B to send the failure information. This makes it possible to immediately report the occurrence of a failure to a maintenance company that will be dispatched to repair it, making it possible to take prompt action.

In addition, when you go for troubleshooting, press the switch 46,
If the signal caused by pressing the switch 46 is not transferred to the transmitter 3 even after reporting the occurrence of a failure, the transmitter 3 may promise to report the occurrence of the failure to the next priority maintenance company. .

Even when maintenance company A receives failure information and goes out to repair the failure, the main maintenance company for the pump equipment is another affiliated company, and the BM of the failure so far is
If this is not known, appropriate repairs may not be possible. Therefore, if you want to know the history of past failures, switch 47 while the transmitter 3 and line are connected.
Press . An instruction signal requesting the failure ff history generated by this pressing is transferred to the transmitter 3. The central processing unit 33 of the transmitter 3 that has received this failure history request instruction signal reads the necessary failure history information from the memory 34 and transfers it to the receiver A. Receiver A then prints out this transferred information. In addition, the installation of the failed pump device W! It may also be possible to go to the location and read the necessary failure history information directly from the transmitter 3 there. In this case, the transmitter 3 also needs text information output means.

When a person from the maintenance company goes to the relevant condominium to repair the malfunction, he or she inputs malfunction history information such as the date and time of malfunction occurrence, the nature of the malfunction, and the nature of the repair, using push buttons on the telephone 14, for example. This failure information is stored in the memory 3 of the transmitter 3.
4 is stored in the failure history storage area. Note that if the transmitter 3 is equipped with an external keyboard input device, input is performed using this. In this way, by accumulating failure history information in the memory of the transmitter installed for the equipment to be maintained,
Any maintenance company will be able to freely read out the necessary failure history information.

In addition, instead of entering the failure history information on the transmitter side, return to your maintenance company and enter the information on keyboard 4 of receiver A.
The failure history may be input from 8, transferred to the transmitter 3, and stored in the memory 34. Note that reading out the necessary failure history information from the receiver side is not limited to when reporting a failure occurrence; for example, if failure history information of all the equipment to be maintained that is managed by the receiver is required, reading the failure history information from the keyboard 48 or the switch 47 By instructing the central processing unit 42 with necessary commands using
You can also print it out. Next, a specific example of a typical automatic reporting procedure among the above-mentioned procedures will be described with reference to a flowchart. FIG. 2 is a flowchart of a failure notification program stored in the memory 34 (Ml) of the transmitter.
It is read out and executed by the central processing unit 33. First of all,
It waits for one of the predetermined signals 1*j+...,k to be sent out from the signal generator of the pump device to which it is connected (step 301). When this predetermined signal is sent out, it is necessary to notify one of receivers A, B, and C of the occurrence of a failure because it indicates a failure or a sign of failure. In this case, the priority of reporting is A, B,
Since the order is C, first, it is checked by dialing whether receiver A is busy or not (step 302). If receiver A is busy, the process advances to step 303, and receiver B
Check whether or not is currently on a call. If receiver B is busy, it is similarly checked in step 304 whether receiver C is busy. If receiver C is also busy, the process returns to step 302 and it is checked again whether receiver A is busy. If any of the receivers is not in a call, proceed to the next step 6 In addition, each step 302, 30
Since the steps after step 3 and 304 are the same, only the steps after step 302 are shown. If receiver A is not in use, the line with receiver A is connected, so the process proceeds from step 302 to step 305, where an audio signal is sent to receiver A and the audio is transmitted to receiver A.
Output from the handset. Also, the character information is sent out and printed out from the printer (step 30).
6).

Next, the central processing unit 33 determines whether the recipient who received the notification presses the confirmation switch 46 (SWI) of the receiver A (step 307).

If this switch SWI is not pressed, this indicates that maintenance company A cannot take care of the problem, so central processing unit 33 notifies receiver B of the occurrence of a failure. If the switch SW1 of the receiver A is pressed, the process advances to step 308, and the central processing unit 42 reads out the message "r Maintenance company A will take care of it" from the memory 43 and sends it to the transmitter side. central processing unit 33
stores this message in memory 34. Then, the central processing unit 33 sends a message to the other receivers B and C together with the failure information that maintenance company A is taking care of the problem (step 309).

The service engineer from maintenance company A confirms the printed content, goes to the location where the failed pump device is installed, and repairs the malfunction6.Then, when he returns to the location of receiver A, he confirms the details of the malfunction and the repair. The content etc. are input from the keyboard input device 48 and stored in the memory 43, and the central processing unit 42 is also instructed to store the same content in the memory 34 on the transmitter side. As a result, failure history information is accumulated on the transmitter side (step 310).

Maintenance company B did not actually come to repair the breakdown.
, C has received the failure information and the message that company A will take action in step 309. In such a case, companies B and C may want to know the details of the repair. Therefore, the central processing unit 33 of the transmitter determines whether the instruction switch 47 (SW2) of any receiver has been pressed (step 311). If the button is pressed, it is determined that there is a request to transfer failure history information, and the failure history information in the memory 34 is transferred to the request destination, and the process returns to step 301. If the button is not pressed, the process returns to step 301.

According to the embodiment described in FIG. 2, other maintenance companies are also notified of which maintenance company handled the failure, and it is possible to construct a fine-grained service network.

FIG. 3 is a flowchart showing the specific processing procedure of an embodiment in which important failure information is forcibly transmitted to the main maintenance company. First, it is determined whether the signal sent from the operation panel of the pump device is signal i (step 401). If the signal is not i, then in step 402 it is determined whether the signal is j. If the signal is not j, the processing procedure shown in FIG. 2 described above is entered.

In the case of signal i or signal j, a serious failure has occurred, so first it is determined whether receiver A, which has the highest priority, is busy (step 404). If the call is not in progress, the receiver A outputs voice and text information as in FIG. 2 (step 405'), and it is determined whether or not the confirmation switch SWI has been pressed. If the switch SWI is pressed, step 409 (FIG. 4), which is similar to the processing of steps 308 to 312 in FIG. 3, is executed, and the process proceeds to step 410. If the confirmation switch SWI is not pressed, the process directly advances to step 410.

If it is determined in step 404 that receiver A is in a call, only text information is sent to receiver A, and the text information is interruptedly received on the call line regardless of the call. and is printed out from the printer 19 of receiver A (step 405). Central processing unit 3 on the transmitter side
3, it is determined whether the recipient of receiver A has pressed the confirmation switch SWI (step 406). If the button is pressed, step 407 (FIG. 4), which is similar to the processing of steps 308 to 312 in FIG. 2, is executed, and the process proceeds to step 410.

When the printer 19 of receiver A forcibly prints out the pump equipment failure information, maintenance company A
cannot handle this fault, check switch SWI
Do not press . As a result, the central processing unit 33 on the sending side
Next, it sends a failure occurrence report to receiver B, which has the second priority. Even if receiver B is in the middle of a call, the text information of the failure report is printed out from the printer 20 of receiver B. If the confirmation switch SWI is not pressed in this receiver B as well, text information indicating that a failure has occurred is similarly transmitted to the receiving IaC and printed out by the printer 21 of the receiver C.

According to the embodiment described above, important failure information is forcibly received in accordance with the priority order even during a call, so that it is possible to take action before it becomes a serious problem. Next, with reference to Figures 5 and 6, you can change or update the failure history information stored in the transmitter from either receiver, or change the telephone number or priority of the sending or receiving destination. An embodiment will be described in which registered data such as rankings can be changed and updated from any transmitter or receiver.

For example, when updating data on receiver A, the instruction switch SW2 is pressed. If this switch SW2 is not pressed, this process ends and another process begins. Receiver A
The central processing unit 42 determines whether or not the switch SW2 of the own device has been pressed (step 1), and if it has been pressed, in the next step 2, the central processing unit 42 of the other party whose data is to be rewritten is It is determined whether the device is transmitting or on standby, and if it is transmitting, this process ends. If it is on standby, it is determined in the next step 3 whether or not the other party is on the phone, and if the other party is on the phone, this process ends.
If the call is not in progress, proceed to step 4 to update data, etc. For example, when the transmitter 3 is relocated due to a change in the maintenance contract, etc., the data such as the site name shown in FIG. Rewrite the content. By equipping both the transmitter and receiver with the functions shown in Figure 5, data can be rewritten from anywhere, making the automatic reporting system more convenient to use. [Effects of the Invention] According to the present invention, it is possible to construct an automatic reporting system that is easy to use and can respond flexibly to the user.

[Brief explanation of drawings]

FIG. 1 is a detailed configuration diagram of the main parts of an automatic notification system according to an embodiment of the present invention, FIG. 2 is a flowchart showing a failure notification processing procedure, FIG. 3 is a flowchart showing an important failure information notification procedure, and FIG. The figure is a flowchart showing the detailed steps of the steps in Fig. 3, Fig. 5 is a flowchart showing the procedure for updating registered data, etc., Fig. 6 is a diagram of the structure of the registered data, and Fig. 7 is a schematic structure of the automatic notification system. This is a diagram, 1,
2... Pump device operation panel, la, 2a... Signal generator, 3, 4... Transmitter, 5... Telephone line network, 6-10... Overhead line, 14-18... 1! talking machine,
19-21... Printer, 33.42... Central processing unit, 34.43... Memory, 35.41... Modem, 46... Confirmation switch, 47... Instruction switch, 48... ...Keyboard, A, B, C...Receiver.

Claims (1)

[Claims] 1. The transmitter of an automatic notification system configured by connecting a transmitter connected to a device to be maintained and a receiver installed at a maintenance company via a telephone line network, The apparatus is characterized by comprising a memory means for storing a history of failure information of a connected equipment to be maintained, and a transfer means for transmitting the history to the receiver when a request for transmitting the history is received from the receiver. transmitter. 2. A malfunction in the equipment to be maintained is repaired in the transmitter of the automatic notification system, which is configured by connecting the transmitter connected to the equipment to be maintained and the receiver installed at the maintenance company via a telephone line network. A transmitter comprising an input means for occasionally writing information regarding the failure and repair into a memory within the transmitter as history information. 3. The receiver of the automatic reporting system, which is configured by connecting the transmitter connected to the equipment to be maintained and the receiver installed at the maintenance company via a telephone line network, transmits failure information of the equipment to be maintained. What is claimed is: 1. A receiver comprising a character output means for outputting malfunction information in characters even when a call is being made to another party. 4. Accumulated in the transmitter of the equipment to be maintained in the receiver of the automatic reporting system, which is configured by connecting the transmitter connected to the equipment to be maintained and the receiver installed at the maintenance company via a telephone line network. 1. A receiver comprising an instruction means for requesting transfer of failure history information of the equipment to be maintained. 5. At the receiver of an automatic notification system that is configured by connecting a transmitter connected to the equipment to be maintained and receivers installed at multiple maintenance companies through a telephone line network, maintenance is performed from the transmitter. 1. A receiver comprising confirmation signal transfer means for transmitting, when one of the maintenance companies notified of the occurrence of a failure of a target device, transmits a message indicating that the maintenance company can or cannot deal with the failure. 6. In the receiver of an automatic notification system that is configured by connecting a transmitter connected to the equipment to be maintained and a receiver installed at a maintenance company via a telephone line network, a malfunction in the equipment to be maintained is repaired. 1. A receiver comprising an input transfer means for occasionally writing information regarding the failure and repair into a memory within the transmitter as history information. 7. An automatic notification system configured by connecting a transmitter connected to a device to be maintained and a receiver installed at a maintenance company via a telephone line network, the transmitter according to claim 1 or claim 2. and the receiver according to claim 4 or claim 6, which are connected via a telephone line network. 8. In an automatic notification system configured by connecting a transmitter connected to a device to be maintained and a receiver installed at a maintenance company via a telephone line network, the receiver according to claim 3 as the receiver. An automatic notification system characterized in that it is configured using. 9. In an automatic notification system configured by connecting a transmitter connected to a device to be maintained and receivers installed at each of a plurality of maintenance companies via a telephone line network, the receiver according to claim 5 is used. An automatic notification system characterized in that it is used and configured. 10. A telephone line network that connects a transmitter that is connected to the equipment to be maintained and transmits a failure occurrence to a waiting recipient according to priority, and a receiver that is installed at each of the plurality of maintenance companies that have been assigned the priority. In an automatic notification system configured by connecting via An automatic reporting system characterized by providing a means for forcibly receiving information even when a receiver is in the middle of a call. 11. Connect a telephone line between a transmitter connected to the equipment to be maintained and which transmits the occurrence of a failure to a waiting recipient according to the priority order, and a receiver installed at each of the plurality of maintenance companies assigned the priority order. In an automatic notification system configured by connecting the transmitter with the memory means and the transfer means according to claim 1, the input means according to claim 2, and the transmitter according to claim 1,
The forced transmission means according to claim 3 is provided in the receiver.
An automatic communication system comprising: an output means according to claim 4; an instruction means according to claim 4; a confirmation signal transfer means according to claim 5; an input transfer means according to claim 6; and a forced call receiving means according to claim 10. Reporting system.