JPH0342503Y2 - - Google Patents

Description

[Detailed description of the invention] This invention is a menu ordering terminal for ordering food and beverages using a computer at a food and beverage service establishment, and in particular a terminal that allows easy and smooth ordering operations for each seat at a table. This is what we propose.

Currently, large-volume food and beverage service establishments such as restaurants are faced with the important management issue of reducing labor costs and ingredients and streamlining kitchen cooking operations while improving service and attracting and retaining customers. .

For this reason, there has recently been a tendency to introduce computer-based menu ordering systems, but customers are still able to easily and freely select and order a large number of items, and in response to this, the store can inform customers of the items and their quantities at each seat at the table. We have not yet developed a system that can serve food reliably and quickly without errors, and in many cases, store staff listen to customer orders and input them into terminals using mobile carts or registers, or they do not have to manually serve customers' orders. Currently, food tickets are issued by entering order menus, table numbers, etc., and the complexity and delays in ordering and payment procedures remain largely unresolved. In addition, there are many problems such as misplacement of items, quantities, tables, seats, etc., troubles due to cooking errors, and a negligible labor burden on store staff.

In view of the above-mentioned conventional problems, this invention allows customers seated at a table to smoothly input a large number of items into a computer terminal and easily and freely select and order them. The present invention proposes a menu ordering terminal device that allows food to be served quickly and without error.

An embodiment of this invention shown in the drawings will be described below.A menu order terminal 2 installed on a table 1 with multiple seats in a restaurant or the like receives order data input by a customer as shown in FIG. is transmitted to the host computer 4 via the transmission line 3, and the host computer 4 records and processes this data over time, and also transmits this data to the kitchen terminal 5, via the transmission line 3'.
The information is transmitted to the serving terminal 6 and the register terminal 7, displayed on the display of each terminal, and recorded.

As shown in FIGS. 2 and 3, the menu order terminal 2 is rotatably installed at a predetermined position such as the center of the table 1 via a rotary table 8. For example, as shown in FIG. The input operation section is connected to each seat A by means of an elastic stopper 12 having a structure such that a ball 10 pressed by a spring 9 provided on one of the rotating surfaces of the main body of A. , B, C... The rotation speed is detected by a detector 13, and the seat code of each position is automatically signaled together with the table code. The terminal device 2 outputs the data to the host computer 4 by converting it into a digitized form.

The input operation section of the menu order terminal 2 is
An order key 15 consisting of a plurality of keys for inputting order data, an erase key 16 for changing each order and confirming that the ordered item has been served to the customer, and finally the entire table 1 A confirmation key 17 is provided for inputting the final confirmation of the order or for individually confirming the data ordered for each seat, and the order data entered for each seat is continuously displayed on the display screen. Furthermore, when the close key 19 is pressed when settling the bill after eating and drinking, turning on the close key 19 discharges a settlement sheet S recording the date, reference number, table code, seat code, order number, quantity, etc. The card input device 21 detects and records data such as the customer's name and place of work recorded on the card using a magnetic or optical reader.

The order key 16 is used to enter a one- to two-digit number by, for example, pressing two keys overlapping each other.
It is preferable to input the number corresponding to the item code number that displays the various items on the menu table 23 posted on the screen, etc., and also to input the number of items ordered for each item, since the space for placing the keys can be reduced. , 0 to 9 may be provided.

Note that 24 in the figure is a call button for calling a store clerk if necessary.

In the above configuration, each seat A of table 1,
When customers seated in B, C, etc. place an order,
When a customer sitting in any seat A first rotates the terminal device 2 so that its input operation section is directed toward him/her until it is temporarily stopped by the elastic stopper 12, the terminal device 2
The table code and seat code will be automatically entered.

In this state, when the code number of the item to be ordered is input using the order key 15 while looking at the menu table 23, the code number and item name of the item will be displayed on the display screen 18 along with the seat code, and the quantity will be determined using the order key 15. Type in
Sequentially input desired items and quantities as necessary. Note that the input procedure may proceed by confirming each item and quantity with the confirmation key 17 each time the input is made.

Next, when customers in other seats B, C, etc. rotate the terminal device 2 in the same way so that the input operation section faces them, the seat code is automatically input, and the desired seat code is input using the order key 15. By entering the item and quantity, A,
The items and quantities ordered by each person are displayed in succession in the order of B and C, sorted by seat code.

Incidentally, unless the confirmation key 17 is finally used to confirm all orders, the order can be canceled and changed freely using the cancellation key 16.

In this way, the ordered items and quantities of A, B, and C in Table 1 are entered, and when the data is finally confirmed, the confirmation key 17 is pressed, and the order data is confirmed as irrevocable.
The table and seat codes are transmitted to the host computer 4, where they are recorded along with the order time and various data processes are carried out.
The data is transmitted to the terminals 5, 6, and 7 in the serving department and the payment department, and the kitchen terminal 5 displays each display screen by order of order, by item, or by sorting and classifying the same item or items with similar cooking methods. will be displayed.

In the kitchen section, the items for which cooking has started and the items for which cooking has been completed are checked and input according to the order data displayed on the terminal device 5, and the data is transmitted to the terminal device 6 in the serving section and displayed on the display screen. indicate. This allows the waitress or the like to know the cooking status and to quickly and accurately serve the cooked items to the customers at the predetermined seats at the predetermined tables while checking the priority, table, and seat codes.

For items that have been served in this way, by erasing the input data on the terminal 2 of the table using the erasure key 16, it is possible to confirm that the food has been served to the customer, and at the same time, to confirm that the food has been served to the customer. This information is transmitted and the final deletion is performed.

When the meal is finished and the bill is to be settled, the close key 19 is turned on, and the settlement sheet S on which predetermined items have been printed by the sheet output device 20 is taken out from the exit and handed to the settlement section. The payment section is in a state where it is possible to output the order items for each table 1 or for each seat, their unit prices, the total amount, etc., based on the data already transmitted to the terminal 7, and is printed on the payment sheet S. By inputting table and seat codes and serial numbers, the order data and total payment amount can be easily output automatically, making the payment process smooth and simple, as well as making it easier for cashiers. It is possible to reduce the burden on people and prevent troubles caused by calculation errors.

It is also possible for the customer to confirm the payment amount on the display screen by pressing a specific key on the terminal device 2 at any time as needed, and in this case, payment preparations can be made in advance.

In addition, the card input device 21 records necessary information such as the name, place of work, address, customer code, etc. of a regular customer on a card such as a magnetic card issued by the store, and the information entered using this card is stored in the card input device 21. It is recorded in the host computer 4 together with the order data, and it is possible to provide special services for regular customers, facilitate payment of accounts receivable, and manage regular customers.

The host computer 4 is capable of journalizing and recording the input order data by menu, number of customers, time zone, table, and fixed customer, and displays these data on the screen or at any time. Improve various operations by taking it out on paper,
It can be used for clerical tasks such as giving additional purchasing instructions for ingredients, improving menus, managing cash payments and payments through direct connection with registers, and issuing invoices and receipts, thereby improving and streamlining management.

Furthermore, the terminal device 6 in the kitchen room is provided with a control device that checks whether the input signals indicating the start of cooking and the completion of cooking coincide with the signals indicating the completion of each order data and serving.

In addition, the cover plate 22 provided on the terminal 2 not only displays the menu table 23 and order input operation instructions on the back, but also eliminates the concern that companions and other customers may find out the order data, and also prevents children from knowing the order data. This is to keep the input operation section closed except when ordering, confirming, etc., to prevent the risk of being tampered with.

Note that the terminal device 2 may be provided with a plurality of display screens 18, or may output audio as necessary.
Alternatively, it can also be used as a table light, a stand for seasonings, etc.

As described above, according to this invention, the menu order terminal is installed on the table so that it can rotate freely and can temporarily stop rotating, facing each seat. You can smoothly input the desired item by rotating the , and the seat code can be automatically input by detecting the rotation position, ensuring that each seat is matched with its order data, and then Data processing and food preparation can be performed accurately.

In addition, on the front of the terminal, there is a code number to display the item name listed on the menu table, an order key for inputting the order quantity, etc., and an erase key for erasing the order. It is equipped with a confirmation key for inputting that the order has been finalized, and a display screen that displays the order menu code number, item name, quantity, seat code, etc. input using the order key, so that the customer at each seat can Users can accurately input the desired items with simple operations, reducing the hassle of calling a store clerk and the time it takes to place an order, which speeds up the completion and delivery of ordered items and prevents staff from mishearing or remembering. It is possible to reliably prevent ordering mistakes and serving errors.

In addition, on the restaurant side, the hassle and labor burden of having waitresses and others go to customers' seats one by one to take orders, accurately memorize them along with table and seat codes, and convey them to the kitchen, as well as order troubles, are eliminated. Accurately and quickly grasping orders prevents cooking mistakes, speeds up cooking and improves efficiency, allowing employees to focus on improving service, while also streamlining and saving labor throughout the store. I can do it.

[Brief explanation of drawings]

Fig. 1 is a block diagram showing an example of the use of the terminal device according to this invention, Fig. 2 is a front view showing an embodiment of this invention, Fig. 3 is a side view of the same, and Fig. 4 is a cross section of the rotating part. It is a diagram. 1... Table, 2... Menu order terminal, 3, 3'... Transmission line, 4... Host computer, 5... Kitchen terminal, 6... Serving section terminal, 7... Settlement section Terminal, 8... Turntable, 1
2...Elastic stopper, 13...Detector, 15...
...Order key, 16... Clearance key, 17...
Confirmation key, 18... Display screen, 19... Close key, 20... Sheet output device, 21... Card input device.

Claims (1)

[Scope of Claim for Utility Model Registration] (1) A computer terminal that can be rotated freely and that can be temporarily stopped rotating toward each seat is installed on a table where multiple customers can eat and drink at their seats; The device has an order key to enter the code number and order quantity to display the item name listed on the menu table, a clearing key to clear the order, and a key to confirm that all customers at the table have confirmed their orders. It is equipped with a confirmation key for input, and a display screen that displays the code number, item name, quantity, seat code, etc. of the order menu inputted by the order key, and the ordered data is temporarily displayed by rotating the terminal device. A terminal device for menu ordering in a restaurant service restaurant, characterized in that it is possible to transmit table codes and seat codes automatically converted into signals at a stop position to a terminal device provided in a kitchen room, etc. (2) The menu order terminal for a restaurant according to claim 1, wherein the order key is capable of inputting a two-digit numerical value by pressing two keys overlapping each other. (3) The terminal in the kitchen room is equipped with a key for inputting the start and completion of cooking for each order data, and a control device is installed to check whether the input signal matches or mismatches the signal for each order data and serving completion. A terminal for menu ordering in a food service restaurant according to claim 1 or 2 of the utility model registration claim, characterized in that: (4) The scope of the utility model registration claim, paragraph 1, paragraph 2, or paragraph 3, characterized in that the table terminal device is equipped with a payment sheet output device for recording order data generated by each key operation. Terminal for menu ordering at the restaurant service restaurant mentioned above. (5) The table terminal device is characterized by being equipped with a card input device that detects and records data such as the customer's name and place of work recorded on the card using a magnetic or optical reader. A terminal for menu ordering in a food and beverage service restaurant as set forth in claim 1, 2, 3, or 4 of the utility model registration claim.