JPH0337468U - - Google Patents

Info

Publication number
JPH0337468U
JPH0337468U JP9831689U JP9831689U JPH0337468U JP H0337468 U JPH0337468 U JP H0337468U JP 9831689 U JP9831689 U JP 9831689U JP 9831689 U JP9831689 U JP 9831689U JP H0337468 U JPH0337468 U JP H0337468U
Authority
JP
Japan
Prior art keywords
telephone
telephones
simulated
message
training machine
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
JP9831689U
Other languages
Japanese (ja)
Other versions
JPH0715003Y2 (en
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed filed Critical
Priority to JP1989098316U priority Critical patent/JPH0715003Y2/en
Publication of JPH0337468U publication Critical patent/JPH0337468U/ja
Application granted granted Critical
Publication of JPH0715003Y2 publication Critical patent/JPH0715003Y2/en
Anticipated expiration legal-status Critical
Expired - Lifetime legal-status Critical Current

Links

Description

【図面の簡単な説明】[Brief explanation of drawings]

第１図は本考案の電話応対練習機の概要を示す
説明図、第２図は本考案の電話応対練習機に用い
る交換機の一実施例を示す簡略ブロツク図、第３
図は交換機の他の実施例を示す簡略ブロツク図で
ある。 Ａ０……指導用電話機、Ａ１，Ａ２，Ａ３……
Ａｎ……練習用電話機、Ｂ……交換機、Ｃ……模
擬メーセツジ発声装置、ａ……通話機スイツチ、
ｂ……信号機、ｃ……送出選択器、ｄ……制御部
、ｄ１……マイクロプロセツサ、ｄ２……メモリ
、ｄ３……入出力ポート、ｅ……定電圧電源、ｆ
……マイクロプロセツサ、ｇ……メモリ、ｈ……
Ａ／Ｄ変換器、ｉ……Ｄ／Ａ変換器、ｊ……マイ
クロホン、ｋ……フロツピーデイスク、……入
出力ポート、ｍ……キーボード。 FIG. 1 is an explanatory diagram showing an outline of the telephone handling training machine of the present invention, FIG. 2 is a simplified block diagram showing an embodiment of a switchboard used in the telephone handling training machine of the present invention, and FIG.
The figure is a simplified block diagram showing another embodiment of the exchange. A0...Teaching telephone, A1, A2, A3...
An...Practice telephone, B...Switchboard, C...Simulated message voice device, a...Telephone switch,
b...Traffic light, c...Sending selector, d...Control unit, d1...Microprocessor, d2...Memory, d3...I/O port, e...Constant voltage power supply, f
...Microprocessor, g...Memory, h...
A/D converter, i...D/A converter, j...microphone, k...floppy disk,...input/output port, m...keyboard.

Claims (1)

【実用新案登録請求の範囲】 １ 講師が会話指導する為に使用する１台の指導
用電話機と、 複数人の受講者が応答練習する為に使用する複
数台の練習用電話機と、 前記指導用電話機と練習用電話機間及び練習用
電話機相互間の呼出、応答、通話を制御する一般
公衆回線から独立して設けられた交換機とからな
る電話応対練習機。 ２ 交換機に受講者の応答内容を記録する録音手
段を設けてなる実用新案登録請求の範囲第１項記
載の電話応対練習機。 ３ 交換機の外部若しくは内部に、顧客からの模
擬問い掛けメツセージを発声する模擬メツセージ
発声手段を設け、該模擬メツセージ発生手段から
発せられるメツセージを会話指導者による問い掛
けの代替として利用してなる前記実用新案登録請
求の範囲第１項又は第２項記載の電話応対練習機
。 ４ 模擬メツセージ発声装置内部にはフロツピー
デイスクを用いた模擬メーセツジ記録手段を設け
、該フロツピーデイスクに格納された音声データ
を音声ＩＣを用いて再生してなる前記実用新案登
録請求の範囲第３項記載の電話応対練習機。[Scope of Claim for Utility Model Registration] 1. One teaching telephone used by an instructor to teach conversation, multiple practice telephones used by multiple students to practice responding, and the above-mentioned teaching telephones. A telephone answering training machine consisting of a telephone and an exchange installed independently from the general public line to control calls, answers, and calls between the training telephones and between the training telephones. 2. The telephone answering training machine as set forth in claim 1 of the utility model registration claim, which comprises a switchboard equipped with a recording means for recording the contents of the responses of the trainees. 3. The above-mentioned utility model registration in which a simulated message generating means for uttering a simulated question message from a customer is provided outside or inside the exchange, and the message issued from the simulated message generating means is used as a substitute for the question by the conversation instructor. A telephone handling training machine according to claim 1 or 2. 4. A simulated message recording means using a floppy disk is provided inside the simulated message uttering device, and the voice data stored on the floppy disk is reproduced using an audio IC. Telephone answering training machine as described in section.
JP1989098316U 1989-08-22 1989-08-22 Telephone training machine Expired - Lifetime JPH0715003Y2 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
JP1989098316U JPH0715003Y2 (en) 1989-08-22 1989-08-22 Telephone training machine

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
JP1989098316U JPH0715003Y2 (en) 1989-08-22 1989-08-22 Telephone training machine

Publications (2)

Publication Number Publication Date
JPH0337468U true JPH0337468U (en) 1991-04-11
JPH0715003Y2 JPH0715003Y2 (en) 1995-04-10

Family

ID=31647422

Family Applications (1)

Application Number Title Priority Date Filing Date
JP1989098316U Expired - Lifetime JPH0715003Y2 (en) 1989-08-22 1989-08-22 Telephone training machine

Country Status (1)

Country Link
JP (1) JPH0715003Y2 (en)

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2004219779A (en) * 2003-01-16 2004-08-05 Hitachi Ltd Method and device for supporting learning
JP2011076110A (en) * 2005-10-07 2011-04-14 Avaya Technology Llc Interactive telephony trainer and exerciser

Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPS5285550U (en) * 1975-12-19 1977-06-25
JPS5535507U (en) * 1978-08-28 1980-03-07

Patent Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPS5285550U (en) * 1975-12-19 1977-06-25
JPS5535507U (en) * 1978-08-28 1980-03-07

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2004219779A (en) * 2003-01-16 2004-08-05 Hitachi Ltd Method and device for supporting learning
JP2011076110A (en) * 2005-10-07 2011-04-14 Avaya Technology Llc Interactive telephony trainer and exerciser

Also Published As

Publication number Publication date
JPH0715003Y2 (en) 1995-04-10

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