JPH0337468U - - Google Patents
Info
- Publication number
- JPH0337468U JPH0337468U JP9831689U JP9831689U JPH0337468U JP H0337468 U JPH0337468 U JP H0337468U JP 9831689 U JP9831689 U JP 9831689U JP 9831689 U JP9831689 U JP 9831689U JP H0337468 U JPH0337468 U JP H0337468U
- Authority
- JP
- Japan
- Prior art keywords
- telephone
- telephones
- simulated
- message
- training machine
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Granted
Links
- 238000010586 diagram Methods 0.000 description 3
Description
第1図は本考案の電話応対練習機の概要を示す
説明図、第2図は本考案の電話応対練習機に用い
る交換機の一実施例を示す簡略ブロツク図、第3
図は交換機の他の実施例を示す簡略ブロツク図で
ある。
A0……指導用電話機、A1,A2,A3……
An……練習用電話機、B……交換機、C……模
擬メーセツジ発声装置、a……通話機スイツチ、
b……信号機、c……送出選択器、d……制御部
、d1……マイクロプロセツサ、d2……メモリ
、d3……入出力ポート、e……定電圧電源、f
……マイクロプロセツサ、g……メモリ、h……
A/D変換器、i……D/A変換器、j……マイ
クロホン、k……フロツピーデイスク、……入
出力ポート、m……キーボード。
FIG. 1 is an explanatory diagram showing an outline of the telephone handling training machine of the present invention, FIG. 2 is a simplified block diagram showing an embodiment of a switchboard used in the telephone handling training machine of the present invention, and FIG.
The figure is a simplified block diagram showing another embodiment of the exchange. A0...Teaching telephone, A1, A2, A3...
An...Practice telephone, B...Switchboard, C...Simulated message voice device, a...Telephone switch,
b...Traffic light, c...Sending selector, d...Control unit, d1...Microprocessor, d2...Memory, d3...I/O port, e...Constant voltage power supply, f
...Microprocessor, g...Memory, h...
A/D converter, i...D/A converter, j...microphone, k...floppy disk,...input/output port, m...keyboard.
Claims (1)
用電話機と、 複数人の受講者が応答練習する為に使用する複
数台の練習用電話機と、 前記指導用電話機と練習用電話機間及び練習用
電話機相互間の呼出、応答、通話を制御する一般
公衆回線から独立して設けられた交換機とからな
る電話応対練習機。 2 交換機に受講者の応答内容を記録する録音手
段を設けてなる実用新案登録請求の範囲第1項記
載の電話応対練習機。 3 交換機の外部若しくは内部に、顧客からの模
擬問い掛けメツセージを発声する模擬メツセージ
発声手段を設け、該模擬メツセージ発生手段から
発せられるメツセージを会話指導者による問い掛
けの代替として利用してなる前記実用新案登録請
求の範囲第1項又は第2項記載の電話応対練習機
。 4 模擬メツセージ発声装置内部にはフロツピー
デイスクを用いた模擬メーセツジ記録手段を設け
、該フロツピーデイスクに格納された音声データ
を音声ICを用いて再生してなる前記実用新案登
録請求の範囲第3項記載の電話応対練習機。[Scope of Claim for Utility Model Registration] 1. One teaching telephone used by an instructor to teach conversation, multiple practice telephones used by multiple students to practice responding, and the above-mentioned teaching telephones. A telephone answering training machine consisting of a telephone and an exchange installed independently from the general public line to control calls, answers, and calls between the training telephones and between the training telephones. 2. The telephone answering training machine as set forth in claim 1 of the utility model registration claim, which comprises a switchboard equipped with a recording means for recording the contents of the responses of the trainees. 3. The above-mentioned utility model registration in which a simulated message generating means for uttering a simulated question message from a customer is provided outside or inside the exchange, and the message issued from the simulated message generating means is used as a substitute for the question by the conversation instructor. A telephone handling training machine according to claim 1 or 2. 4. A simulated message recording means using a floppy disk is provided inside the simulated message uttering device, and the voice data stored on the floppy disk is reproduced using an audio IC. Telephone answering training machine as described in section.
Priority Applications (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
JP1989098316U JPH0715003Y2 (en) | 1989-08-22 | 1989-08-22 | Telephone training machine |
Applications Claiming Priority (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
JP1989098316U JPH0715003Y2 (en) | 1989-08-22 | 1989-08-22 | Telephone training machine |
Publications (2)
Publication Number | Publication Date |
---|---|
JPH0337468U true JPH0337468U (en) | 1991-04-11 |
JPH0715003Y2 JPH0715003Y2 (en) | 1995-04-10 |
Family
ID=31647422
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
JP1989098316U Expired - Lifetime JPH0715003Y2 (en) | 1989-08-22 | 1989-08-22 | Telephone training machine |
Country Status (1)
Country | Link |
---|---|
JP (1) | JPH0715003Y2 (en) |
Cited By (2)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
JP2004219779A (en) * | 2003-01-16 | 2004-08-05 | Hitachi Ltd | Method and device for supporting learning |
JP2011076110A (en) * | 2005-10-07 | 2011-04-14 | Avaya Technology Llc | Interactive telephony trainer and exerciser |
Citations (2)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
JPS5285550U (en) * | 1975-12-19 | 1977-06-25 | ||
JPS5535507U (en) * | 1978-08-28 | 1980-03-07 |
-
1989
- 1989-08-22 JP JP1989098316U patent/JPH0715003Y2/en not_active Expired - Lifetime
Patent Citations (2)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
JPS5285550U (en) * | 1975-12-19 | 1977-06-25 | ||
JPS5535507U (en) * | 1978-08-28 | 1980-03-07 |
Cited By (2)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
JP2004219779A (en) * | 2003-01-16 | 2004-08-05 | Hitachi Ltd | Method and device for supporting learning |
JP2011076110A (en) * | 2005-10-07 | 2011-04-14 | Avaya Technology Llc | Interactive telephony trainer and exerciser |
Also Published As
Publication number | Publication date |
---|---|
JPH0715003Y2 (en) | 1995-04-10 |
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