JPH03232087A - Automatic transaction machine - Google Patents

Abstract

PURPOSE:To confirm whether a machine is normally operated or not without trial transactions just after replenishment of cash and a medium by detecting the state of each operation mode set switch so as to collate the detection result with contents of a storage means, feeding out cache from a stocker to store it and printing the result on the medium. CONSTITUTION:When a clerk inputs the indication of advance operation confirmation by a switch 18a after replenishing cash and the medium before the unattended operation in the day preceding a holiday, a control means 7 detects the state of each operation mode set switch 18 and collates the detection result with contents of a storage means 6. Cash is fed out from and is stored in stockers 14 and 15, and the operation result and the collation result are printed on the medium by a printing means, and the medium is ejected out of the machine. Thus, the clerk can confirm whether the machine will be normally operated at the time of unattached operation or not.

Description

[Detailed Description of the Invention] [Field of Industrial Application] The present invention relates to an automatic transaction device that is installed in a financial institution and performs various transactions including deposits and withdrawals of cash according to customer operations, and particularly relates to an automatic transaction device that is installed in a financial institution and that performs various transactions including deposits and withdrawals of cash by the operation of a customer. The invention also relates to automatic transaction equipment used in automatic transaction equipment.

[Conventional technology]

In general, this type of automatic transaction device tends to make more payment transactions than deposit transactions, and as a result, the funds in the device temporarily decrease due to transactions with customers, so cash must be replenished periodically. There is a need.

In addition, the number of media such as statement slips issued to customers with the details of the transactions printed on them, or journal paper for archiving and copies of the same details as these statement slips, will also decrease as transactions with customers increase. Therefore, these need to be replenished regularly.

On the other hand, in recent years, with the expansion of services, financial institutions are increasingly operating automated transaction machines unmanned even on holidays.

In the unmanned operation of automatic transaction equipment on this holiday,
It is not desirable to replenish cash and media on the same day as on a normal business day of a financial institution, from the viewpoint of securing personnel. At the end of the previous day's work, cash and media such as statement slips are replenished so that the equipment can withstand unmanned operation the next day, and the operating mode setting switch that sets the operating mode of the equipment is set for unmanned operation. .

[Problems to be Solved by the Invention] However, with the above-mentioned conventional technology, if the operating mode setting switch is set to an incorrect state, that is, a state other than unattended operation, there is no way to confirm this, and therefore, if the operation mode setting switch is set to an incorrect state, that is, a state other than unattended operation, there is no way to confirm this. There is a problem in that even if the automatic transaction device is automatically powered on in response to an instruction from a remote host device to operate, the device may not operate.

In addition, in this type of automated teller machine, cash is collected and replenished by attaching and detaching a safe-shaped stacker that stores cash to the cash processing machine and replacing it, but the storage status of cash in the stacker If the problem is bad, for example if the stacker is overfilled with banknotes or if the stacker is in a state that interferes with the operation of the stage that moves the banknotes up and down, then after replacing the stacker,
When dispensing cash using the dispensing means provided in the processing machine, malfunctions such as dispensing errors may occur, and the card reader/writer/print unit (hereinafter referred to as CR
If a medium such as a statement slip or journal paper is set poorly in the P section, the feeding of these media will be poor, resulting in poor printing or the inability to print.

Therefore, if cash or media is replenished on the day before a holiday, there is no guarantee that the device will operate normally during unattended operation the next day, and there is also the problem of lack of reliability.

To avoid these problems, you can perform a trial transaction, e.g. a payment transaction, using a particular card immediately after replenishing the cash or media to check whether the switch is set to the correct state or when the cash or media is stored. , you can check whether the set condition is good or bad.

However, in this case, the clerk who replenishes cash and media not only has to carry a specific card for trial transactions, but also has to operate the device in the same way as in the case of actual transactions, which is a hassle. This places a heavy burden on the staff.

The present invention has been made in order to solve these problems, and aims to realize an automatic transaction device that can confirm whether or not it operates normally without performing a trial transaction immediately after replenishing cash or media. This is the purpose.

[Means to solve the problem]

In order to achieve this object, the present invention includes a plurality of operation mode setting switches for setting the operation mode of the device, a stacker storing cash, and a printing means for printing transaction details on a medium such as a statement slip or journal paper. However, for automated transaction devices that perform transactions through customer operations and operate unattended on holidays by automatically turning on the power from a host device connected online, the system instructs a preliminary operation check after replenishing cash and media before unmanned operation. A device comprising a switch means, a storage means for storing the setting contents of the operation mode setting switch for unattended operation, and a control means for controlling the operation to confirm in advance whether the device operates normally during unattended operation. It is.

[Function] In the present invention having the above-described configuration, after the staff replenishes cash and media before unmanned operation such as the day before a holiday, when an instruction for preliminary operation confirmation is inputted by the switch means, the control means The state of the operating mode setting switch is detected and the detection result is compared with the contents of the storage means. Then, the operation of dispensing and storing cash from the stacker is performed, and the result of the operation and the comparison result are printed on a medium by the printing means and ejected from the device. Let me check if it works.

Therefore, according to this, even if the staff member sets the operating mode setting switch to a wrong state, that is, a state other than unattended operation, the staff member can easily check it on the spot and reset it to the normal state. This eliminates the situation in which the automated transaction device does not operate even if the automatic transaction device is automatically powered on in response to an instruction from a remote host device to operate unattended on holidays as in the past.

In addition, if the storage condition of cash in the stacker is poor,
Even if media such as statement slips or journal paper are poorly set in the CRP department, the staff can immediately know that the media is not properly stored or set, so they can take necessary measures such as resetting the media. This makes it possible to prevent a situation in which the device does not operate normally during unmanned operation the next day, thereby improving reliability.

Furthermore, in the present invention, compared to conventional trial transactions using a specific card, there is no need for the clerk to carry a card.
Furthermore, since there is no need to operate the device as in the case of actual transactions, the burden on the staff can be reduced.

〔Example〕

Examples will be described below with reference to the drawings.

FIG. 1 is a schematic block diagram showing an embodiment of an automatic transaction device according to the present invention. As shown in this diagram, the automatic transaction device of this embodiment is a bankbook that prints transaction details on a bankbook inserted by a customer. A bookkeeping machine 1, a customer operation display section 2 consisting of a group of keys with transparent electrodes used by the customer to perform operations for transactions, and a CRT that displays the functions of the keys, guides the operations, and displays input information, etc., which is inserted by the customer. A CRP unit 3 consisting of a card reader/writer that reads and writes information on cards and a printer unit that prints transaction details on media such as statements and journal paper; a cash processing machine 4; An internal operation panel section 5 consisting of an operation mode setting switch (to be described later) for setting, a numeric keypad and display for inputting the replenishment amount, and an internal operation panel section 5 for performing a preliminary operation check to see if the device operates correctly after replenishing cash or media. A memory 6 as a storage means that stores programs and contents for unattended operation of the operation mode setting switch in the internal operation panel section 5, and a host device at a remote location (not shown) that controls each of the mechanical sections 1 to 5 above. It is composed of a main control section 7 connected online.

Here, the cash processing machine 4 includes a customer service unit 8, a deposit counting unit 9, a recognition unit 10, a next pool unit 11,
Deposit/withdrawal unit 12 and deposit.

It is equipped with stackers 13 to 16 for ten thousand notes, thousand notes, and rejects, and each of the units 9 to 12 has a conveyance path consisting of rollers, belts, etc. that pinch and convey banknotes, which are handled cash, and each unit The transport paths are interconnected.

Further, the main control section 7 has a function of controlling execution of preliminary operation confirmation based on a program stored in the memory 6.

FIG. 2 shows the internal operation panel 5 of the device shown in FIG.
As seen in this figure, the internal operation panel 5 includes an operating mode setting switch 18 for setting the operating mode of the device, and inputting the amount of bill replenishment, etc. In addition to a numeric keypad and a display unit 17 such as a liquid crystal panel that displays the details of the occurrence of a failure in the device using numbers, etc., a preliminary operation check start switch 18a is provided to input an instruction to execute a preliminary operation check of the device.

3 is a perspective view showing the appearance of the front side of the device shown in FIG. 1, and FIG. 4 is a rear view of the device shown in FIG. 1.

As shown in FIG. 3, the customer service section set at the upper front of the device includes, in addition to the customer operation display section 2, a passbook insertion/ejection port 19, a card insertion/ejection port 20, and a banknote handling port 21.
are provided at predetermined positions, the passbook entry machine 1 is provided at the back of the passbook insertion/ejection port 19, and the CRP section 3 is provided at the back of the card insertion/ejection port 20. There is a cash processing machine 4 inside the handling port 21.
A customer service unit 8 is located there.

On the other hand, doors 22a and 22b are provided at the rear of the device, and by opening the doors 22a and 22b, the CRP
Each stacker 1 for the cash processing machine 4 can be refilled with statement slips and journal paper in the section 3.
3 to 16 can be attached and detached interchangeably. and one door 2
The internal operation panel section 5 is provided inside 2a,
By opening the small door 23 provided on this leg 22a, each switch on the internal operation panel 5 can be operated.

Next, the operation of the above-mentioned structure will be explained with reference to FIGS. 1 to 4 and FIGS. 5 and 6.

FIG. 5 is a flowchart showing the preliminary confirmation operation of the above-described configuration, and S in the figure indicates each processing step.

First, at the end of work on the day before the holiday, the staff of the Kongo engine opened the doors 22a and 22b at the rear of the equipment, and opened the CRP section 3.
In addition to replenishing items such as statement slips and journal paper,
Bills are replenished into a ten thousand bill stacker 14 and a thousand bill stacker 15 according to their respective denominations.

In this case, the medium is replenished by replacing the medium in use with a new one, and the banknotes are replenished by placing the 10,000-note stacker 14 and 1,000-note stacker 15 in which 10,000-note and 1,000-note sets have been stored in advance, and the empty banknotes. This can be done by preparing the stacker 13 and the reject stacker 16 and replacing them with the ones that have been used up until then.

After replenishing the media and banknotes in this way, the staff member
2a and 22b, open the small door 23 provided on the door 22a, and press the necessary operating mode setting switch 18 on the internal operation panel section 5 to set the device for unattended operation.

Thereafter, when the preliminary operation check start switch 18a is pressed (51), in response to this, the main control section 7 reads out the preliminary operation check program stored in the memory 6 and performs the following operations.

First, the main control unit 7 detects the setting status of each switch on the internal operation panel unit 5 shown in FIG. It is compared with the settings for unmanned operation stored in the memory 6 (S2).

Here, the main control unit 7 determines whether or not the preliminary operation confirmation is possible based on the comparison result (S3), and if it is determined that the preliminary operation confirmation is possible, it instructs the cash processing machine 4 to dispense and store ten thousand notes.

Based on this instruction, the cash processing machine 4 operates the deposit/withdrawal unit 1.
10. A feeding unit (not shown) provided at 2 feeds out one ten thousand banknote in the ten thousand note stacker 14, and the fed out banknote is recognized by a conveyance path.10. - Transported to the customer service unit 8 via the next pool unit 11. Further, the customer service unit 8 sends the banknotes to the deposit counting unit 9, and from the deposit counting unit 9, they are passed through the recognition unit 10 via a conveyance path to the deposit/withdrawal unit 1.
2, the banknotes are transferred to the ten thousand note stacker 14 by a storage means (not shown) provided in this deposit/withdrawal unit 12.
(S4).

During this operation, the main control unit 7 monitors the operation of the cash processing machine 4,
Determining whether or not the above-mentioned dispensing and storing of ten thousand tickets was performed normally (35), and if it is determined that it was performed normally,
The main control unit 7 instructs the cash processing machine 4 to dispense and store 1,000 bills.

Based on this instruction, the cash processing machine 4 operates the deposit/withdrawal unit.
One thousand-note banknote in the thousand-note stacker 15 is fed out by a feeding means (not shown) provided in the thousand-note stacker 15, and the fed-out banknote is transferred to the recognition unit 10.2 through a conveyance path. - Transported to the customer service unit 8 via the next pool unit 11. Further, the banknotes are sent from this customer service unit 8 to a deposit counting unit 9, and from this deposit counting unit 9, they are passed through a recognition unit 10 via a conveyance path to a deposit/withdrawal unit 12.
After being conveyed to , the banknotes are stored in the 1,000-note stacker 15 by a storage means (not shown) provided in the deposit/withdrawal unit 12 (S6).

During this operation, the main control unit 7 monitors the operation of the cash processing machine 4,
Determining whether or not the dispensing and storing of the 1,000 tickets was performed normally (S7), and if it is determined that it was performed normally,
The main control section 7 instructs the CRP section 3 to print.

Based on this instruction, the CRP unit 3 prints the operation results of the cash processing machine 4, the state of each switch that sets the machine operation mode, and the unattended information in the memory 6 on the medium, that is, the statement slip and the journal paper, by printing means (not shown). It prints out the results of checking the settings for operation and instructions for resetting if there is an incorrect setting.

Then, the printed statement slip is sent to the cash processing machine 4, passed through the next pool unit 11, conveyed to the customer service unit 8 by a conveyance path, and then discharged from the customer service unit 8 to the outside of the apparatus (S8).

During this operation, the main control unit 7 monitors the operation of the CRP unit 3 and determines whether printing has been performed normally (S9). If it is determined that printing has been performed normally, the main control unit 7 checks the operation in advance. Terminate the process.

FIG. 6 is a diagram showing an example of printing a statement slip by the CRP section 3. When this statement slip is discharged as described above, the staff member confirms its contents and performs internal operations as necessary based on the printed contents. The operating mode setting switch 18 on the panel section 5 is used to reset the device to unattended operation.

On the other hand, in the above pre-confirmation operation, if it is determined in S3 that the pre-operation confirmation is not possible due to an incorrect setting of the switch, it is determined in S5 and S7 that the malfunction is due to overfilling of the stacker with 10,000-ten yen banknotes or 1,000-yen banknotes. or if it is determined in S7 that the printing failure is due to a media setting failure, etc., the main control unit 7 stops the operation of the device (S10) and issues a predetermined error number depending on the nature of the malfunction, etc. This is displayed on the display section 17 of the internal operation panel section 5 (311), and the abnormal end is determined.

In this case, the staff member takes necessary measures based on the error number displayed on the display unit 17, such as resetting the operation mode using the operation mode setting switch 18 and resetting the banknote or medium, and then performs the preliminary operation again. The confirmation start switch 18a is pressed to execute the above operation.

In the above-described embodiment, the number of 1,000-ten and 1,000-ten coupons is fed out and stored, but it is also possible to feed out and store a plurality of each.

Further, in the above-described embodiment, the operation of feeding out and storing the 10,000-note and 1,000-note tickets is performed separately, but it is also possible to carry out the operation as a series of operations.

[Effects of the Invention] As explained above, the present invention includes a switch means for instructing a preliminary operation check after replenishing cash or media before unmanned operation, and a plurality of operation mode setting switches for setting the operation mode of the device. A storage means that stores setting contents for unmanned operation, and when an instruction for preliminary operation confirmation is input by the switch means, detects the setting state of each operation mode setting switch and compares the detection result with the contents of the storage means. In addition, the apparatus is equipped with a control means for controlling the operation of dispensing and storing cash from the stacker, and printing the operation result and the collation result on the medium by the printing means, thereby making the apparatus unattended. After a staff member replenishes cash and media before operation, it is possible to easily check on the spot whether the device is working properly during unattended operation.

Therefore, according to this, even if the staff member sets the operating mode setting switch to the wrong state, that is, to a state other than unattended operation, the staff member can confirm it on the spot and reset it to the correct state. Even if the automated transaction device is automatically powered on in response to an instruction from a remote host device to operate unattended on holidays, it is possible to eliminate the situation where the device does not operate.

In addition, if the storage condition of cash in the stacker is poor,
Even if media such as statement slips and journal paper are not properly set in the CRP department, the staff will be able to know this on the spot, allowing them to take necessary measures such as reseating, etc. Since it is possible to prevent a situation in which the device does not operate normally during unattended operation, reliability can be improved.

Furthermore, compared to the conventional trial transaction using a specific card, the present invention does not require the clerk to carry a card or operate the device as in the case of an actual transaction. It can also be expected to have the effect of reducing the burden on staff.

[Brief explanation of drawings]

FIG. 1 is a schematic block diagram showing one embodiment of an automatic transaction device according to the present invention, FIG. 2 is a front view showing an example of switches arranged on the internal operation panel of the device shown in FIG. 1, and FIG. is a perspective view showing the appearance of the front side of the device in FIG. 1, and FIG.
FIG. 5 is a rear view of the device shown in FIG. 5, an operation flowchart at the time of preliminary operation confirmation, and FIG. 6 is a diagram showing an example of printing a statement slip by the CRP unit. 3...CRP section 4...Cash processing machine 5...Internal operation panel section 6...Memory 7...Main control section 14...10,000 ticket stacker 15...1000 ticket stacker 18...・Operation mode setting switch

Claims (1)

[Claims] (1) Equipped with multiple operation mode setting switches that set the operating mode of the device, a stacker that stores cash, and a printing means that prints transaction details on media such as statement slips and journal paper. In an automatic transaction device that operates unattended on holidays by automatically turning on the power by a host device connected online, a switch means for instructing a preliminary operation check after replenishing cash or media before unmanned operation, and the operation mode described above. a storage means that stores settings for unattended operation of the setting switches; and when an instruction for preliminary operation confirmation is input by the switch means, detects the state of each operation mode setting switch and stores the detection results in the contents of the storage means. The present invention is characterized by comprising a control means for performing control such that the operation of dispensing and storing cash from the stacker is performed, and the result of the operation and the comparison result are printed on the medium by the printing means. automatic trading device.