JPH08320967A - Cash processing system - Google Patents

Abstract

PURPOSE: To provide a cash processing system capable of detailedly managing cash in each automatic teller machine, attaining integrated fund application including cash in respective automatic transaction machines and improving the efficiency of fund application, an operation rate and service to users. CONSTITUTION: Plural automatic teller machines 3A to 3C are connected to transaction control devices 1A, 1B though an intra-office LAN2 and each of the control devices 1A, 1B stores the contents of a transaction in each of the machines 3A to 3C and the stored amount of cash in each transaction processing to always grasp the existence of cash and its balance. When the stored amount of cash in the machines 3A to 3C is reduced at the time of unmanned operation, a message requiring the replenishment of cash is informed to a circulating patrol vehicle 13, and when a fault not to restore the machines 3A to 3C by remote control occurs, an instruction for restoring the fault is informed to the vehicle 13.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a cash processing system for automatically performing currency deposit / withdrawal transactions in a financial institution such as a bank.

[0002]

2. Description of the Related Art In recent years, automatic transaction devices such as deposit / withdrawal devices have been installed at a mechanized corner of a bank, and can automatically withdraw (withdraw) cash (banknotes) using a transaction medium such as a magnetic card or a magnetic passbook. Transactions such as money) or deposits (deposits) can be carried out by the user's own operation, and the operation is extended for an extended period of time even after the closing of the bank counter.
There are also unmanned operations such as installation in stores such as department stores and supermarkets, and it is expected that the number of installations will increase in the future.

[0003] Against this background, improving the efficiency of operating funds of automatic transaction devices has become an important issue for financial institutions such as banks, as well as the efficiency and rationalization of personnel. In order to improve the efficiency of operating funds, which is one of the problems, an automatic banknote automatic transaction device that applies deposited banknotes to dispensed banknotes has been developed and put into practical use.

[0004]

Conventionally, an automatic teller machine manages a safe that stores banknotes for deposit and withdrawal according to denomination, and when the amount of money in the safe is close to a full state or close to an empty state, The state was notified by lighting a lamp, etc., and the staff members were able to respond. In addition, when the safe is full or empty, the function of the automatic transaction device is automatically degenerated, and it is effective by operating only for deposit and withdrawal.

However, in recent years, automatic transaction devices have become widespread, and users are often lined up in the automatic transaction devices. In response to the above, the staff cannot deal with them in a timely manner, and the safe is full or empty. Therefore, there was a problem that the user could not carry out the intended transaction and had to stop the operation.

Further, there is a problem in that the amount of money in the cash box of each automatic transaction device cannot be precisely managed, and efficient cash management including cash of each automatic transaction device cannot be performed.

Therefore, the present invention finely manages the cash of each automatic transaction device, realizes integrated fund management including cash in each automatic transaction device, improves the fund management efficiency, improves the operating rate, It is an object of the present invention to provide a cash processing system capable of improving user service.

Further, according to the present invention, when the amount of cash stored in the automated teller machine becomes small at the time of unmanned earning, it is possible to notify the patrol vehicle during patrol that the cash needs to be replenished. The purpose is to provide a cash processing system.

Further, according to the present invention, in the event of a failure that cannot be restored by remote control of the automatic transaction apparatus during unmanned earning, cash that can notify the patrol vehicle during patrol of a failure recovery instruction. The purpose is to provide a processing system.

[0010]

A cash processing system of the present invention executes an automatic transaction relating to cash, and has a plurality of automatic transaction devices each having a plurality of safes for storing the cash to be transacted by denomination. A control device for controlling each of the plurality of automatic transaction devices, and for instructing the patrol vehicle in patrol about the content of the failure, if necessary, when a failure occurs in the automatic transaction device during unattended operation. ,
And a transmitting means for transmitting information regarding the amount of cash stored in each of the plurality of automatic transaction devices and transaction contents to the control device, wherein the control device manages the amount of cash stored in each of the automatic transaction devices. For this purpose, a storage unit for storing information on the amount of cash stored in the cash box of the automatic transaction device, and the amount of cash stored in the storage unit during unmanned operation It is characterized by further comprising processing means for notifying the patrol vehicle that the cash needs to be replenished when the remaining amount of cash of the automatic transaction device becomes small.

Further, the cash processing system of the present invention controls a plurality of automatic transaction apparatuses for executing automatic transactions related to cash, and controls each of the plurality of automatic transaction apparatuses, and at the time of unmanned earning, the automatic transaction apparatus. If a failure occurs at the control device, if necessary, the control device for instructing the patrol car that is patrol the content of the failure, and the information regarding the cash storage amount and transaction content of each of the plurality of automatic transaction devices is controlled. A transmission means for transmitting to the device, the control device, based on the information sent via the transmission means,
In the case of a failure that can be recovered when an obstacle occurs in the automatic transaction device by monitoring the operating status of the plurality of automatic transaction devices and remotely controlling each of the automatic transaction devices that are operating unattended Is equipped with processing means for performing failure recovery by remote control, and in the case of a failure that cannot be recovered, notifying the automated transaction device in which the patrol vehicle has a failure of a recovery processing instruction. .

According to the present invention, in the transaction control device connected to each of the plurality of automatic transaction devices via the connecting means such as LAN, the cash storage amount of each of the plurality of automatic transaction devices is stored. This makes it possible to keep track of where and how much cash is in cash. Therefore, by controlling each automatic transaction device in an integrated manner and managing the amount of money in the cash box of each automatic transaction device in detail, the cash of each automatic transaction device can be managed finely, and the cash in each automatic transaction device can be controlled. Realize integrated fund management including

Further, according to the present invention, the cash storage amount of each of the plurality of automatic transaction devices is managed, and when the cash storage amount of the automatic transaction device becomes small at the time of unmanned earning, a patrol vehicle that is patroling. Can be notified that cash replenishment is required.

Further, according to the present invention, the operating state of each of the plurality of automatic transaction apparatuses is monitored, and when a failure that cannot be restored by remote control of the automatic transaction apparatus occurs during unmanned earning, patrol during patrol. It is possible to notify the car of the instruction to restore the fault.

[0015]

BEST MODE FOR CARRYING OUT THE INVENTION Embodiments of the present invention will be described below with reference to the drawings. FIG. 1 is a conceptual diagram of a cash processing system according to the present invention. That is, for example, in a branch of a bank, a plurality of transaction control devices 1A and 1B for controlling automatic transaction devices in the branch are installed.
These transaction control devices 1A and 1B are connected to an in-store LAN (local area network) 2 as a connecting means. The automatic transaction devices in the branch are connected to the in-store LAN 2. The automatic transaction devices connected to the in-store LAN 2 include a plurality of automatic transaction devices (deposit / withdrawal device;
ATM) 3A to 3B, a bookkeeping machine 4, a balance inquiry machine 5, and the like. Further, an automatic transaction device (banknote deposit / withdrawal device; ATM) 3C installed outside the store is connected to the in-store LAN 2 via a LAN connection adapter 6 installed inside the store. These automatic transaction devices are centrally controlled and operated and managed by the transaction control devices 1A and 1B via the in-store LAN 2.

The transaction control devices 1A and 1B are connected to a host computer, a monitoring center, etc. through a telephone line. That is, the transaction control devices 1A and 1B are connected to the modems 7A and 7B, are connected to the center side modems 8A and 8B through a specific line, and are connected to the computer center 9.
The computer center 9 stores transaction information for each account of a user who uses automatic transaction devices, and updates the transaction record of the corresponding account based on the transaction information transmitted from the transaction control devices 1A and 1B. Transaction control device 1A, 1B
The transaction information based on the update result is sent to.

The transaction control devices 1A and 1B have a connection to another external line. That is, the transaction control device 1
NCU (Network Control
(Unit) Modems 10A and 10B are connected to the public line network 11. As a result, the transaction control device 1A,
1B can transmit various information to the outside via the public line network 11.

Transaction control device 1 via public network 11
The monitoring center 12 is the destination of information from A and 1B. The monitoring center 12 monitors the operating state of the automatic transaction devices based on the information from the transaction control devices 1A and 1B when the automatic transaction devices are operating unattended on holidays or the like. In addition, it is necessary to perform remote control of the automatic transaction equipment as needed, to recover from the failure, to cause an unrecoverable failure, or to replenish the media set inside the automatic transaction equipment. If it is determined that the patrol vehicle 13 is patrol, an instruction is given to perform restoration processing of the automatic transaction devices.

An instruction is issued to the patrol vehicle 13 from the monitoring center 12 by a wireless system via the public line network 11. The patrol vehicle 13 constantly patrols a predetermined area and performs maintenance of automatic transaction devices installed in the area. As a method of calling the patrol vehicle 13, there are a method of calling from the above-mentioned monitoring center 12 and a method of calling directly from the transaction control devices 1A and 1B through the public line network 11.

The method of directly calling from the transaction control devices 1A and 1B means that when a failure occurs in the automatic transaction devices 3A to 3B, the failure may not be recovered by remote control from the monitoring center 12 depending on the content of the failure. . For example,
When it becomes necessary to replenish the journal paper, cash, etc. set in the automatic transaction device, or a system error occurs, a failure occurs that cannot be recovered unless the automatic transaction device is directly operated manually.

When the automatic transaction device notifies the transaction control devices 1A and 1B that these faults have occurred, the transaction control devices 1A and 1B cannot perform fault recovery by remote control from the notified fault report. , It is determined that the patrol car 13 needs to be called immediately. Transaction control device 1A, 1B
As described above, while reporting the failure to the monitoring center 12, the NCU modems 10A and 10B directly issue a failure recovery instruction to the patrol vehicle 13 via the wireless system via the public line network 11.

The transaction control devices 1A and 1B report the contents of the trouble to the patrol vehicle 13 according to the contents of the trouble that has occurred. That is, the transaction control devices 1A and 1B transmit a character string that is predetermined according to the content of the failure. This character string is notified to the patrol vehicle 13 via the wireless system of the public network 11. When the patrol car 13 receives the notification of the character string, the patrol car 13 displays the character string on a display unit mounted in the patrol car 13. This allows
The patrol vehicle 13 can directly receive the notification of the emergency failure that occurred in the automatic transaction device, can quickly recover from the failure, and need not issue a notification from the monitoring center 12 to the patrol vehicle 13.

In particular, this function is also effective for the near-end notification when the remaining amount of the medium is low. That is, when the remaining amount of the medium becomes low, the automatic transaction device can normally continue the transaction with the remaining amount. However, since the remaining amount of the medium is small, it is necessary to replenish it early. Therefore, when the near-end notification is notified to the patrol car 13, the patrol car 13 does not need to rush immediately but can handle it after processing the emergency property or by changing the patrol route. Operation becomes possible.

The transaction control devices 1A and 1B are the public line network 1
1 to the service center 14. The service center 14 dispatches a service person who performs periodical inspection and maintenance when an automatic transaction device fails and needs to be repaired or in order to prevent the failure.

The service center 14 collects fault data for each automatic transaction apparatus via the public line network before dispatching a service person. That is, the service center 14
Instructs the transaction control devices 1A and 1B via the public line network 11 to report failure data.

In the transaction control apparatuses 1A and 1B, the failure occurrence status of each automatic transaction apparatus is recorded together with operating status data such as transaction data. Transaction control device 1A, 1
B, based on the fault data report instruction from the service center 14, records the fault data recorded in the service center 1
Report to 4.

At the service center 14, based on the reported failure data, the dispatched service person is instructed as to what maintenance work should be performed, and the parts to be brought are paid out.

The transaction control devices 1A and 1B are public network 11
By being connected to the service center 14 by the service center 14, the service person dispatched from the service center 14 issues a manual for repairing the failure to the service center 1.
You can get from 4. In other words, the service center 14 is always staffed with technical staff to assist the service person, and if the repair cannot be performed by the knowledge of the service person due to a complicated failure, the service center 14 will be repaired via the public line network. Can give work instructions.

That is, the technical staff of the service center 14 sends a repair manual to the service person dispatched to the branch as needed. When this repair manual is sent from the service center 14 to the transaction control apparatuses 1A and 1B, it is further output to the automatic transaction apparatus. The automatic transaction device prints the repair manual with the built-in printing device and outputs it to the service person.

However, if the printer for outputting the repair manual is out of order, the manual cannot be output. In such a case, the transaction control device 1
It is output to the A and 1B printers.

That is, when the transaction control devices 1A and 1B receive the repair manual from the service center 14,
Based on the failure content reported from the automatic transaction device, it is determined whether or not it is possible to output to the printer of the automatic transaction device. If the content of the failure does not affect the printing device (for example, a paper jam), a repair manual is sent to the automatic transaction device and output is instructed.

When it is determined that the repair manual cannot be output due to the failure of the printing device, the transaction control device 1
Output to A, 1B own printing device. However, at this time, since the serviceman is repairing the automatic transaction device, it is not known that the repair manual has been output. Therefore, the transaction control devices 1A and 1B display on the display unit such as the customer operation guide device of the automatic transaction device that the repair manual is output to the transaction control devices 1A and 1B.
Notify the service person. At this time, the automated teller machine sounds a built-in buzzer to guide the serviceman to refer to the display section.

The automatic transaction devices connected to the in-store LAN 2 will now be described. FIG. 2 is an external view of the automatic transaction devices 3A to 3B among the automatic transaction devices. Body 21
An L-shaped customer operation section 103 is formed on the customer service side of the card, and a passbook insertion slot 22, a card insertion slot 23, and a slip issuing slot 24 are provided on the vertical surface portion, and a horizontal plane portion is also provided. Is a CRT having a deposit / withdrawal port 25 and a plurality of operation buttons 26
A display unit (guidance display unit) 27 and a keyboard 28 such as a numeric keypad are provided.

FIG. 3 is a block diagram showing a schematic configuration of the automatic transaction devices 3A to 3B. Automatic transaction devices 3A-3B
Is connected to the in-store LAN 2, but the automatic transaction device 3A-
Inside 3B, there is LAN adapter 101,
It is a connection part with AN2. LAN adapter 101
Exchanges various data with the transaction control devices 1A and 1B via the in-store LAN 2. The LAN adapter 101 temporarily stores the information based on the information of each processing unit built in the automatic transaction apparatuses 3A to 3B, and the transaction control apparatuses 1A and 1A.
For data transmission / reception with B, it has a data editing function and also has a data transmission / reception procedure (protocol) control function in the in-store LAN 2.

Further, inside the automatic transaction devices 3A to 3B, a processing unit for performing transaction processing is built in. The built-in processing section includes a staff operation section 102, a customer operation section 103, a card processing section 104, a statement slip processing section 105, a passbook processing section 106, a banknote processing section 107, and a coin processing section 108.
and so on.

The clerk operation unit 102 has operation and display functions for a clerk, such as a bank clerk or a maintenance staff, who manages the automated teller machines 3A to 3B. That is, when a banknote or a coin is set in the automatic transaction devices 3A to 3B, or when the automatic transaction devices 3A to 3B fail and need to be restored or repaired,
Display necessary information to the staff and guide the operation. Further, when the clerk performs a necessary operation, he / she has an input function such as designating the operation content to the automatic transaction devices 3A to 3B and key input of information necessary for the operation.

As described above, the customer operation unit 103 is a part for performing operation guidance and input to users (customers) who use the automatic transaction apparatuses 3A to 3B, and the operation surface of the automatic transaction apparatuses 3A to 3B. Various displays (handling display, handling item), operation guidance by CRT and touch panel, operation input, etc.

The card processing section 104 has a card insertion slot 23.
It accepts the magnetic card brought by the user and is read the magnetic information. This read magnetic information is the LAN
Transaction control device 1 via adapter 101 and in-store LAN 2
It is sent to A and 1B. Furthermore, it also has a function of optically reading the optical information on the surface of the magnetic card such as the embossed portion of the magnetic card. The read optical information is sent to the transaction control devices 1A and 1B and is electronically recorded as a use record of the magnetic card. (Details will be described later) The card processing unit 104 also issues and accepts a transfer card for designating and inputting a transfer destination in a transfer transaction. The statement slip processing unit 105 issues a transaction statement on which a transaction record is printed to a user who does not bring a passbook.
The print information printed on this transaction statement is the transaction control device 1
Edited by A and 1B, in-store LAN2, LAN adapter 1
It is sent to the statement slip processing unit 105 via 01.

The passbook processing unit 106 accepts a passbook brought by the user inserted into the passbook insertion slot 22, prints a transaction record, and returns it. This transaction record is the transaction control device 1
A and 1B inquire about the corresponding account information recorded in the computer center 9 and receive passbook print information.

The passbook processor 106 also reads and writes magnetic information recorded on the magnetic stripe attached to the cover of the passbook. As a result, even users who do not bring magnetic cards can make various transactions with only a passbook.

Further, the passbook processing unit 106 automatically page-turns when the pages of the passbook to be printed are full and there are no more printing lines, or when the last page of the passbook has been used. , It also has a passbook issuing function that automatically issues a new passbook.

The banknote processing unit 107 has a depositing function for counting and accepting banknotes brought in by the user for deposits and transfers, and a dispensing function for paying out and paying out banknotes to the user.

Further, the bill processing unit 107 has a loading function of accepting while counting bills when a clerk loads and replenishes bills, and a scrutinizing function for checking the actual number of cash in the automatic transaction devices 3A to 3B. There is. With the loading function and the close inspection function, cash management inside the automatic transaction devices 3A to 3B can be surely performed. These cash set statuses are sent to the transaction control apparatuses 1A and 1B via the LAN adapter 101 and the in-store LAN 2. The cash information is recorded in the transaction control devices 1A and 1B, and the automatic transaction devices are mutually efficiently operated, and efficient cash operation is calculated, and the staff is instructed to perform timely cash replenishment and withdrawal. .

Similar to the bill processing unit 107, the coin processing unit 108 has a deposit / withdrawal function and a loading / scrutinizing function, and manages cash related to coins. In such a configuration, execution of a transaction by a user using the automatic transaction device 3A will be described, for example. As an example,
Explain payment transactions using magnetic cards. First, the transaction control device 1A issues an inquiry to each processing unit of the automatic transaction device 3A via the in-store LAN 2 as to whether the transaction can be executed. Each processing unit of the automatic transaction device 3A automatically checks that there is no abnormality in each unit of the device and that the built-in statement slips and cash necessary for the transaction are sufficiently set, and if there is no abnormality, the transaction is performed. A reply of "transaction is possible" is returned to the control device 1A.

Further, the transaction control device 1A applies to the computer center 9 connected by the specific line for permission to start handling. When the "transaction permission" is instructed from the computer center 9, the transaction control device 1A starts the handling by the automatic transaction device 3A if the automatic transaction device 3A is in the "transactionable" state.

That is, while instructing the customer operation section 103 of the automatic transaction device 3A to display the handling status, "Welcome, please press the transaction button ..." is displayed on the CRT display section of the customer operation section 103. To do. Further, the card processing unit 104 and the passbook processing unit 106 are instructed to accept the card or passbook. As a result, the user can handle the transaction by the automatic transaction device 3A, and can start a transaction such as deposit, payment, and transfer, as desired.

In the same manner as above, the automatic transaction devices such as the automatic transaction device 3B, the bookkeeping machine 4, and the balance inquiry machine 5 are brought into the handling state. Next, the transaction control devices 1A and 1B will be described in detail. FIG. 4 is an external view of the transaction control devices 1A and 1B. Each of the transaction control devices 1A and 1B has a display unit 201 by a plasma display, which displays the operating status of each automatic transaction device. Further, a general-purpose key 202 is arranged below the display unit 201, and the general-purpose key 202 can be used for an operation in a normal operation by a staff member and switching of display contents of the display unit 201. There is.

That is, the function of each key is displayed at the bottom of the screen of the display unit 201 in correspondence with the position of each key of the general-purpose key 202. By pressing the corresponding key according to this display, it is possible to select or input a predetermined function. The function of each key of the general-purpose key 202 can be switched as needed, and the display of the lower part of the screen of the display unit 201 can also be switched according to the switching.

The keyboard 203 usually does not need to be operated. Normally, if it is pressed, it is logically invalid. However, in special cases, this transaction control device 1A, 1B
When rewriting various conditions stored in, or issuing a special command to the automatic transaction devices, this keyboard 203 can be made effective and can be input from this keyboard 203.

The ticket printing unit 204 is for the staff to set a ticket and print necessary printing information. By operating the general-purpose key 202 of the clerk, the operating status of each automatic transaction device and the remaining amount information such as cash and medium are printed on the single slip.

The card reading unit 205 reads the magnetic information recorded on the magnetic card by manually inserting and sliding the magnetic card carried by the attendant. in this case,
The magnetic cards include a person in charge card, an administrator card, a maintenance person card, and the like, and the contents displayed on the display unit 201, operable menus, and the like can be switched by each magnetic card. That is, of the magnetic information recorded on the magnetic card, the card number is registered in advance for each card classification. Therefore, the transaction control device 1
A and 1B can recognize the card classification by deciphering the read card number, and switch the built-in program according to the card classification.

The magnetic card read by the card reading unit 205 is stored in the card holding unit 206. Magnetic card
While stored in the card holding unit 206, the magnetic information read by the card reading unit 205 can be validated and operated. A floppy disk unit 207 is incorporated for exchanging programs of the transaction control devices 1A and 1B and for sucking up stored data.

FIG. 5 is a block diagram showing a schematic configuration of the transaction control devices 1A and 1B. The main control unit 200 controls the overall control. The main control unit 200 includes the above-mentioned display unit 2
01, a general-purpose key 202, a keyboard 203, a single-cut printing unit 204, a card reading unit 205, a card holding unit 206, and a floppy disk unit 207 are connected, and a program storage unit 2 for storing the program of the main control unit 200
08, a data storage unit 209 is connected as a storage unit that stores data necessary for executing the program.

A hard disk device 210 is connected to the main controller 200 as an aerative memory,
Among the programs written in the program storage unit 208 and the data stored in the data storage unit 209, necessary data is written. Furthermore, the hard disk device 21
In 0, the transaction record of the transaction executed by each automatic transaction device is written.

Further, the main control unit 200 has a modem interface unit 211 for connecting to the computer center 9 via a modem 7A through a specific line, and a monitoring center 12, patrol car 13 and service center 14 via an NCU modem 10A. There is a modem interface unit 212 for connecting with the public line 11. Based on an instruction from the main control unit 200, these modem interface units 211 and 212 send data sent from the main control unit 200 to the modem 7
A or NCU modem 10A is subjected to output control in accordance with a predetermined procedure, and computer center 9, monitoring center 12, patrol vehicle 1 are controlled via modem 7A and NCU modem 10A.
3. It has a function of receiving various kinds of data sent from the service center 14 and outputting them to the main controller 200.

In addition, the main control unit 200 includes an in-store LAN 2
Is connected to a LAN interface unit 213 for transmitting and receiving data to and from the automatic transaction devices connected to the in-store LAN 2.

Further, the main control unit 200 is connected to an external printing unit interface unit 214, and outputs a large amount of print data that cannot be printed by the built-in single-cut sheet printing unit 204 to a separately installed printing device. You can do it.

Next, the bill processing unit 107 will be described with reference to FIG. A banknote take-in / out mechanism 601 is provided at an upper part of the front side (left side in the drawing) of the housing 600 so as to face the deposit / withdrawal port 25, and a rear side (right side in the drawing) inside the housing 600. ), In order from the bottom, various safes, namely, a reject box 602 for storing 10,000 yen and 1,000 yen tickets for which payment withdrawal is not possible, and a 5,000 yen for storing unpaid and 5,000 yen tickets.・ Loss bank 603, Thousand yen bank for storing 1,000 yen banknotes for withdrawal and 1,000 yen banknotes for deposits other than nonbanknotes 604, 10,000 yen room for storing 10,000 yen banknotes for withdrawal other than 10,000 yen banknotes for withdrawal 60
5, a loading box 606 for storing loaded and collected banknotes, and a collection box 607 for storing forgotten banknotes are arranged.

Further, in the housing 600, an inspection section 608 for inspecting the banknotes P and a temporary stacking section 609 are provided, and a banknote transport path 610 is formed,
The banknote P can be conveyed to each part. Sorting gates 611a to 611g using a rotary solenoid (not shown) as a drive source are arranged at branch portions of the bill transport path 610, and bill passage detectors (not shown) are arranged in various places along the way. ing.

The bill transport path 610 is formed as follows. That is, a take-in / conveyance path 61 having a bill take-in / out mechanism 601 provided corresponding to the deposit / withdrawal port 25 as a starting end portion.
0a is formed, and the take-in conveyance path 610a is in communication with the central conveyance path 610b in which the inspection section 608 is arranged in the middle. The central transport path 610b is in communication with the sorting transport path 610c along the arrangement direction of the bill storage units 603, 604, 605, 606.

The reject storage 6 is provided in the sorting conveyance path 610c.
02, each bill storage unit 603, 604, 605, 606,
In addition, the storage conveyance paths 610d, 610e, 610f, 610g, 61 for storing the banknotes P in the collection box 607.
0h and 610i are branched. In addition, the sorting conveyance path 6
10c includes bill storage units 603, 604, 605, 6
Take-out conveyance paths 610j and 61 for conveying the banknotes P taken out through the take-out mechanisms 612 provided in the respective 06.
0k, 610l, and 610m are in a state of merging.

The starting end of the central conveying path 610b communicates with the terminal end of the sorting conveying path 610c via the connecting conveying path 610n, and a banknote P is stored in the temporary accumulating section 609 in the middle.
A branching and conveying path 610q for conveying the is branched. Furthermore, a delivery / conveyance path 610p for conveying the banknotes P in the temporary stacking unit 609 to the intake / delivery mechanism 601 is provided.

In such a structure, the bill P at the time of deposit
The flow of is explained. First, the banknotes P that are collectively inserted into the deposit / withdrawal port 25 are sequentially captured one by one by the banknote capturing / delivery mechanism 601 provided facing the deposit / withdrawal port 25,
It is sent to the central conveyance path 610b through the intake conveyance path 610a, and the face value of the inspection section 608 is arranged in the middle thereof.
Authenticity is determined. As a result, in the case of a genuine ticket, it is conveyed as it is through the central conveyance path 610b, and the sorting conveyance path 61.
0c, and the sorting gates 611c, 611d, 611e arranged in the sorting conveyance path 610c are selectively operated to be selectively distributed to the storage conveyance paths 610e, 610f, 610g. And the bad banknotes that can not be used as 5,000 yen notes and withdrawal notes are
03, Thousand-yen ticket to Thousand-yen store 604, Thousand-yen ticket to Thousand-yen store 60
Store in 5 respectively.

On the other hand, when it is determined that the bill is a counterfeit note, the sorting gate 611a sorts the bill to the branch conveyance path 610q, and the temporary stacking unit 609 passes through the branch conveyance path 610q.
Accumulated in. At this time, the banknotes P accumulated are the impeller 6
By 13, the sheets are collected in an orderly manner so that they can be taken out collectively.

When the bill presence / absence detector 614 detects that the banknote P has run out in the deposit / withdrawal port 25, the temporarily accumulated counterfeit bills are directed toward the deposit / withdrawal port 25 via the delivery transport path 610p. Be transported. At this time, the bill P is held in a state where the end portion of the bill P projects from the deposit / withdrawal port 25 by the action of the bill taking-in / delivery mechanism 601, so that the user can easily and collectively pull out the bill. It is configured.

Next, the flow of the bill P at the time of dispensing will be described.
According to the user's designation of payment type, that is, 10,000-yen ticket and 1,000-yen ticket, a cash box for each gold type, that is, a 10,000-yen store 60
5, 1 from the 1,000 yen store 604 through the take-out mechanism 612
Sheets are taken out one by one and sent to the sorting conveyance path 610c via the extraction conveyance paths 610k and 610l. Then, the sorting conveyance path 610c goes straight, is sent to the central conveyance path 610b via the communication conveyance path 610n, and is checked by the inspection unit 608 whether it is skewed or two sheets are picked, and "payable" or "payment" It is determined whether or not it is impossible.

Then, the banknote P determined to be "payable"
Are sorted to the side of the branch conveyance path 610g via the sorting gate 611a, stacked in the temporary stacking unit 609, and after all the banknotes P have been taken out, they are collectively dispensed to the deposit / withdrawal port 25.

On the other hand, the skew P that has been determined by the inspection unit 608 to be “payment impossible”, such as a double-picked bill P, is not sorted by the sorting gate 611a, and the central transport path 610b is not sorted.
And goes straight into the sorting conveyance path 610c. Then, the sorting gate 611b sorts the sheet to the lowermost carrying path 610d for storage and stores it in the reject box 602.

The deposit / withdrawal port 2 is also used for depositing and withdrawing.
When the banknote P of No. 5 is forgotten to be taken, the take-in conveyance path 610
a, the central transport path 610b, the sorting transport path 610c, and the uppermost storage transport path 610i, and then the collection box 607.
It is configured to be transported to and stored in.

Next, the cash operation management of the automatic transaction devices 3A, 3B, 3C by the transaction control devices 1A, 1B will be described in more detail. In the data storage unit 209 of the transaction control devices 1A and 1B, as shown in FIG. 7, a table is stored for each automatic transaction device (ATM) 3A, 3B, 3C for each safe deposit and maximum number of stored coins. There is. These pieces of information are backed up by a battery, and the transaction control device 1
The information is retained even when the power supplies of A and 1B are cut off.

Then, when cash is transferred to or from each cashbox by user transaction or staff processing of the automatic transaction devices 3A, 3B, 3C, the cash information is as shown in FIG. The entry / exit category and the number of sheets for each safe are set and transmitted from the automatic transaction apparatuses 3A, 3B, 3C to the transaction control apparatuses 1A, 1B via the in-store LAN 2. Here, in the entry / exit section, “exit” indicating taking out from the safe, “input” indicating storing in the safe, and “existence” indicating the number of money in the safe are set.

Next, cash information by each operation of the automatic transaction devices 3A, 3B, 3C will be described. First, the loading process by the staff will be described with reference to the flowchart shown in FIG. A staff processing request is made from the staff operating unit 102,
The loading process is specified by selecting the clerk process. Staff operation unit 1
According to the guide No. 02, the loading storage 6 of the bill processing unit 107
Set 10,000 yen ticket and 1,000 yen ticket in 06, and give a start instruction. This allows the banknotes to be sequentially taken out from the loading storage 606,
Inspected and counted, the genuine 10,000 yen bills are stored in the 10,000 yen store 605,
Thousand yen genuine tickets are stored in the thousand yen storage 604, and unsuccessful 10,000 yen and 1,000 yen tickets and five thousand yen tickets are stored in the reject storage 602.

At the end of this loading process, cash information 411
(Refer to FIG. 8), the entry / exit categories of the 10,000-yen store 605, the 1,000-yen store 604, and the reject store 602 are set to “ON”, and the number of stored sheets is set as the number of sheets, and the automatic transaction devices 3A, 3B, 3C are set.
Is transmitted to the transaction control devices 1A and 1B via the in-store LAN 2.

Incidentally, in recent years, extension of operating hours and holiday operation of automatic transaction apparatuses have become widespread, and in order to cope with this, in the present embodiment, not only the loading storage 606 is used for loading and scrutiny collection, but also for loading. It has been devised so that it can be used for a longer period of time by utilizing it as a backup safe for the 10,000 yen store 605. In this case, the clerk will deposit the 10,000 yen ticket in advance in the storage 606.
, And when the 10,000 yen store 605 is near end, it is automatically replenished from the loading store 606 to the 10,000 yen store 605,
When the 10,000 yen store 605 becomes near full, the 10,000 yen store 605
It corresponds to the automatic collection from the loading container 606.

FIG. 1 shows the preliminary loading process by the staff in this case.
A description will be given according to the flowchart shown in FIG. A staff processing request is made from the staff operation unit 102, and the preliminary loading processing is designated by the staff processing selection. According to the guide of the clerk operation unit 102, a pre-loaded 10,000-yen bill is set in the loading storage 606 of the bill processing unit 107, and the amount of money or addition is designated according to the set classification selection guide. When the amount of money is designated, the number of money in the loading store 606 is designated, and when the amount of addition is designated, the loading store 6 is designated.
The number added to 06 is designated.

After the staff member is designated, when the cash information is designated, as shown by reference numeral 412 in FIG. 8, “in” is set in the loading / unloading section of the loading storage 606, and the number of cash is set as the number, and additional designation is made. In this case, as shown by reference numeral 413 in FIG.
"In" is set in the entry / exit category of 6 and the additional number is set in the number of sheets,
It is transmitted to the transaction control devices 1A and 1B in the same manner as described above.

Next, the automatic replenishment / recovery process will be described with reference to FIG.
A description will be given according to the flowchart shown in FIG. In the transaction control devices 1A and 1B, after the user transaction processing of the automatic transaction devices 3A, 3B, and 3C is completed, or after the clerk processing is completed, the automatic transaction device-specific safes of FIG. 7 stored in the data storage unit 209 are stored. The near-end and near-full of each automatic transaction device are sequentially checked using the high-yield and maximum-yield table, which is the number-of-money-stored coins information 311 (see FIG. 7).

When the near end is detected, the information on the number of loaded stocks 312 (see FIG. 7) of the automatic transaction device is checked. 312, the smaller value is used as the replenishment number, and the automatic replenishment instruction information shown in FIG.
The TM device number, the automatic replenishment instruction classification, and the determined automatic replenishment number are set respectively and transmitted to the relevant automatic transaction device via the in-store LAN 2.

Upon receipt of the automatic replenishment instruction information of FIG. 9, the relevant automatic transaction apparatus receives the bill 606 of the bill processing unit 107.
The banknotes are sequentially taken out from and the replenishment to the ten-thousand yen storage 605 is performed up to the instructed automatic replenishment number. When this is completed, the cash information 414 (see FIG. 8) is set to “exit” in the loading / unloading section of the loading storage 606, and the number of picked-up sheets is set in the number of coins 60
The entry / exit category of 5 is set to "ON", and the number of stored sheets is set to the number of sheets, and is transmitted to the transaction control devices 1A and 1B in the same manner as described above.

When a near full is detected, the storable number is obtained by subtracting the inventory amount information 312 (see FIG. 7) from the maximum storable number information 313 (see FIG. 7) in the loading storage 606 of the automatic transaction device. , It is checked whether or not it can be stored, and if it is possible, the predetermined automatic collection number is compared with the calculated storable number, and the smaller value is set as the collection number, and the automatic collection instruction information shown in FIG. To A
The TM device number, the automatic collection instruction category, and the determined number of automatically collected sheets are set and transmitted to the relevant automatic transaction device via the in-store LAN 2.

When the automatic transaction apparatus receives the automatic collection instruction information shown in FIG. 10, the banknote processing unit 107 stores 10,000 yen.
The banknotes are sequentially taken out from 5, and are collected in the loading storage 606 up to the instructed automatic collection number. When this is completed, the cash information 415 (see FIG. 8) is set to “in” in the loading / unloading section of the loading box 606, and the number of collected sheets is set in the number of coins 60
The "in / out" category of 5 is set to "out", and the number of taken out sheets is set to the number of sheets, and is transmitted to the transaction control apparatuses 1A and 1B in the same manner as described above.

Next, the manual replenishment process by the staff will be described with reference to the flowchart shown in FIG. A clerk process request is made with a clerk key on the clerk operation unit 102, and a manual replenishment process is designated on the clerk process selection screen of the customer operation unit 103. According to the guide of the customer operation unit 103, the replenishment banknote is set in the deposit / withdrawal port 25 of the banknote processing unit 107, the banknote is taken in by closing the door of the deposit / withdrawal port 25, the inspection / counting is performed, and the counted amount is operated by the customer. It is displayed on the section 103 and the amount is confirmed.

When the confirmation key is pressed, the banknote is stored in each cashbox. At this time, the cash information 416 (see FIG. 8) is
“Enter” is set in the entry / exit category of the 10,000 yen store 605 and the 1,000 yen store 604, and the number of stored genuine bills is set in the number of sheets. Also,
At this time, the 10,000 yen ticket, the unfit ticket of the 1,000 yen ticket and the 5,000 yen ticket are 5,000
It is stored in the unfit banknotes storage 603, the entry / exit category of the five thousand unfitting banknotes storage 603 is set to "ON", the number of stored sheets is set to the number of sheets, and it is transmitted to the transaction control apparatuses 1A and 1B in the same manner as described above.

In the confirmation at this time, when the cancel key is pressed, the bill is returned to the deposit / withdrawal port 25, and if the bill is taken out, the cash information is not transmitted and the process ends. Are collected in the collection box 607. At this time,
The cash information 417 (see FIG. 8) is set to “in” in the entry / exit category of the collection box 607, the number of collected sheets is set to the number of sheets, and transmitted to the transaction control devices 1A and 1B in the same manner as described above.

Next, the manual recovery process by the staff will be described with reference to the flow chart shown in FIG. A clerk process request is made by a clerk key on the clerk operation unit 102, and a manual collection process is designated on the clerk process selection screen of the customer operation unit 103. The recovery amount is input according to the guide of the customer operation unit 103. The input recovery amount is the customer operation unit 10
Display in 3 and confirm the amount. When the confirmation is pressed, the collected amount is taken out from the 10,000-yen store 605 and the 1,000-yen store 604 of the bill processing unit 107, and the reject ticket is the reject store 602.
The counted 10,000-yen and 1,000-yen tickets are set in the deposit / withdrawal port 25. At this time, the banknote take-out guide is displayed on the customer operation unit 103, and the door of the deposit / withdrawal port 25 is opened.
Wait for cash to be withdrawn.

Then, when the door of the deposit / withdrawal port 25 is closed or time-out occurs, the remaining bills in the deposit / withdrawal port 25 are confirmed. If there is any residue, it is stored in the collection box 607. At this time, the cash information 418 (see FIG. 8) is the 10,000-yen store 605.
In addition, the entry / exit category of the 1,000 yen store 604 is set to “exit”, the number of each take-out sheet is set to the number of sheets, the entry / exit section of the reject store 602 is set to “enter”, the number of rejects is set, and the remaining bills are collected. For example, the entry / exit category of the collection box 607 is set to "enter", the number of collected sheets is set to the number of sheets, and the transaction control apparatuses 1A and 1B are transmitted in the same manner as above.

Next, the detailed examination collection process by the staff will be described with reference to the flowcharts shown in FIGS. 16 and 17.
A clerk processing request is issued from the clerk operation unit 102, and a detailed examination collection process is designated by selecting the clerk process. Thereby, it is checked whether or not the loading box 606 is empty, and if it is not empty, a guide for removing the banknotes from the loading box 606 is displayed on the staff operation unit 102. According to this, the loading container 606 is removed, the banknotes in the loading container 606 are taken out, and the empty loading container 606 is set.

At this time, if the loading storage 606 is empty, banknotes are sequentially taken out, inspected, counted, and collected in the loading storage 606 in the order of the 10,000 yen storage 605, the 1,000 yen storage 604, and the 5,000 / improper banknote storage 603. Then, check whether the storage 606 is full,
If it is full, a guide for removing bills from the loading storage 606 is displayed on the staff operation unit 102. According to this, the banknotes in the loading storage 606 are taken out and reset as described above.

After the removal of each safe is completed, the bills in the loading storage 606 are removed again in the same manner as above, and if there is a bill in the reject storage 602, a similar guide is displayed on the staff operation unit 102 to remove the bill. Take out and set again. Finally, the collection box 607 is processed in the same manner, and the card processing unit 10
The inspection information is printed by the printer of No. 4. At this time,
Since the cash information 419 (see FIG. 8) has become empty in each safe, the entry / exit category is set to “present” and the number of sheets is set to “0”,
Similarly, it is transmitted to the transaction control devices 1A and 1B.

In the deposit process of the user, the same information as the cash information 416 is set, and in the withdrawal process, the same information as the cash information 418 is set and transmitted to the transaction control devices 1A and 1B. It

Next, processing of cash information from the automatic transaction apparatuses 3A, 3B, 3C in the transaction control apparatuses 1A, 1B will be described with reference to the flowchart shown in FIG. In the transaction control devices 1A and 1B, when the cash information of FIG. 8 is received, the number of moneys stored in each safe of the corresponding ATM device number of the automatic transaction device safe table of FIG. 7 stored in the data storage unit 209. Of the cash information received is updated according to the entry / exit classification and the number of sheets of each cash box. At this time, the entry / exit category is “Exit”
When it is, subtraction is performed, when it is “on”, it is added, and when it is “present”, it is replaced, and the amount of money in each safe is grasped.

Then, the number of moneys in each safe of the automatic transaction device, a dangerous area (for example, less than "100" or "1700" or more) and a caution area (for example, " 100 to 300 "or" 1500 to 1700 ") to determine a dangerous state or a caution state, and determine a state other than this as a safe state. In addition,
In this case, when the loading storage 606 is utilized as a 10,000-yen ticket backup safe and the states of the loading storage 606 and the 10,000-yen storage 605 are different, both safes are determined to be in a safe state.

Further, when there are many safes to be judged and the respective states are different, it is necessary to clarify the correspondence and make a final state judgment of the automatic transaction device. For example, the order of priority of the state is danger, caution, and safety, and the priority of safes in the same state is 10,000 yen store, 1,000 yen store, 5,000 unfit banknote,
The collection store, the reject store, and the loading store are arranged in this order, and the upper state is the state of the automatic transaction device.

Depending on the state of the automatic transaction device, the ATM device number, the customer guidance wording number (see FIG. 12), the state of each safe and the number of coins stored are set in the customer guidance instruction information shown in FIG. Send to device. Next, the automatic transaction devices 3A, 3 are displayed on the display unit 201 of the transaction control devices 1A, 1B.
Display the operating status of B and 3C. At this time, the dangerous state is reversed and blinks, the caution state is reversed, the safety state is normally displayed,
Furthermore, the amount of money in each safe is displayed in a graph.

As a result, the operating status of each automatic transaction device can be determined by just looking at the screen, and integrated management including the amount of money of each automatic transaction device can be performed together with the available funds.
Efficient fund management can be easily realized.

Further, in the automatic transaction apparatus to which the customer guidance instruction information of FIG. 11 is transmitted, when this is received, the customer guidance panel (not shown) in the clerk operation section 102 displays the customer guidance message number from the customer guidance message number (Fig. (See 12), and further displays the state of each safe and the number of coins (for each person, symbolized if necessary) for the lobby clerk.

With this panel guidance, it is possible to notify the user of the degeneration of the functions of the automatic transaction device, and it is possible to avoid that the user cannot receive the intended service due to the sudden degeneration.
The service to the user is greatly improved, the automatic degeneration of the automatic transaction device can be avoided, and the operation rate can be improved.

Further, by displaying the state of each safe and the number of stored coins for the lobby staff of this panel, the lobby staff easily exchanges funds between the automatic transaction devices by performing the manual collection processing and the manual replenishment processing. , It becomes possible to operate each automatic transaction device efficiently.

In the above embodiment, only banknotes have been described, but coins can be processed in the same manner.
Also, for other issuing media having no counting function, the same processing can be performed for those which can manually input the set number of sheets and count the issued number by software.

[0100]

As described above in detail, according to the cash processing system of the present invention, the LAN of each of the plurality of automatic transaction devices is provided.
By storing the cash storage amount of each of the plurality of automatic transaction devices in the transaction control device connected via the connection means such as, it is possible to always grasp the whereabouts and the amount of cash. . Therefore, by controlling each automatic transaction device in an integrated manner and managing the amount of money in the cash box of each automatic transaction device in detail, the cash of each automatic transaction device can be managed finely, and the cash in each automatic transaction device can be controlled. Realize integrated fund management including

Further, according to the cash processing system of the present invention, the cash storage amount of each of the plurality of automatic transaction devices is managed, and when the cash storage amount of the automatic transaction device becomes small at the time of unmanned earning, the circulation is performed. The patrol car inside can be informed that the cash needs to be replenished.

Further, according to the cash processing system of the present invention, the operating status of each of the plurality of automated teller machines is monitored,
When a failure occurs that cannot be restored by remote control of the automated teller machine during unmanned earning, it is possible to notify the patrol vehicle in patrol of the failure recovery instruction.

[Brief description of drawings]

FIG. 1 is a conceptual diagram showing a schematic configuration of a cash processing system according to an embodiment of the present invention.

FIG. 2 is an external perspective view of an automatic transaction device.

FIG. 3 is a block diagram showing a schematic configuration of an automatic transaction device.

FIG. 4 is an external perspective view of the transaction control device.

FIG. 5 is a block diagram showing a schematic configuration of a transaction control device.

FIG. 6 is a schematic configuration diagram of a bill processing unit incorporated in an automatic transaction device.

FIG. 7 is a diagram showing a table of the number of stored coins and the maximum number of stored coins for each safe, which is stored in the transaction control device for each automatic transaction device.

FIG. 8 is a diagram showing contents of cash information sent from the automatic transaction device to the transaction control device and an example in each transaction.

FIG. 9 is a diagram showing the content of automatic replenishment instruction information sent from the transaction control device to the automatic transaction device.

FIG. 10 is a diagram showing the content of automatic collection instruction information sent from the transaction control device to the automatic transaction device.

FIG. 11 is a diagram showing the content of customer guidance instruction information sent from the transaction control device to the automatic transaction device.

FIG. 12 is a diagram showing an example of the relationship between the customer guide wording number and the state of each safe, and the customer guide wording.

FIG. 13 is a flowchart for explaining a loading process performed by an attendant of the automatic transaction device.

FIG. 14 is a flowchart for explaining a manual replenishment process performed by an employee of the automatic transaction device.

FIG. 15 is a flowchart for explaining a manual collection process by an attendant of the automatic transaction device.

FIG. 16 is a flowchart for explaining a detailed examination collection process by a person in charge of the automatic transaction device.

FIG. 17 is a flowchart for explaining a detailed examination and collection process by a staff member of the automatic transaction device.

FIG. 18 is a flowchart for explaining an automatic replenishment / collection process from the transaction control device to the automatic transaction device.

FIG. 19 is a flowchart for explaining a process in which the transaction control device updates the inventory amount table for each automatic transaction device based on cash information from the automatic transaction device and sends customer guidance instruction information to the automatic transaction device.

[Explanation of Codes] 1A, 1B ... Transaction control device, 2 ... In-store LAN, 3
A, 3B, 3C ... Automatic transaction device, 7A, 7B, 8A,
8B: modem, 9: computer center, 10A, 10B
...... NCU modem, 11 ...... Public line network, 13 ...... Patrol car, 200 ...... Main control unit, 201 ...... Display unit, 2
09 ... Data storage unit (storage means), 211, 212 ...
... Modem interface section, 213 ... LAN interface section, 602-607 ... Safe box.

Claims (2)

[Claims] 1. An automatic transaction apparatus for executing an automatic transaction relating to cash, comprising a plurality of safes each storing a cash to be transacted by denomination, and controlling each of the plurality of automatic transaction apparatuses, and In the unattended operation, when a failure occurs in the automatic transaction device, a control device for instructing the patrol vehicle that is patroling the failure content as necessary, and storing of cash of each of the plurality of automatic transaction devices And a transmission means for transmitting information regarding the amount and the transaction content to the control device, wherein the control device manages the amount of cash stored in each of the automatic transaction devices, and the cash type safe of the automatic transaction device. Storage means for storing information on the amount of cash stored in the automatic transaction device based on the amount of cash stored in the storage means during unmanned operation. A cash processing system, comprising: a processing means for notifying the patrol car that cash replenishment is necessary when the remaining amount of cash in the storage is low. 2. A plurality of automatic transaction apparatuses for executing an automatic transaction relating to cash, and a plurality of automatic transaction apparatuses are controlled respectively, and when a failure occurs in the automatic transaction apparatus at the time of unmanned earning. A controller for instructing the patrol vehicle that is patroling the details of the failure as necessary, and a transmitter for transmitting information on the cash storage amount and transaction contents of each of the plurality of automatic transaction devices to the controller. The control device monitors the operating states of the plurality of automatic transaction devices based on the information sent via the transmission means, and remotely controls each of the plurality of automatic transaction devices in unmanned operation. By doing so, when an obstacle occurs in the automated teller machine, in the case of a failure that can be recovered, the failure is recovered by remote control. An automatic transaction system characterized by comprising processing means for notifying an automatic transaction device in which a patrol vehicle has a failure to a recovery process instruction.