JPH03190351A - Information storage offer device - Google Patents

Information storage offer device

Info

Publication number
JPH03190351A
JPH03190351A JP33081789A JP33081789A JPH03190351A JP H03190351 A JPH03190351 A JP H03190351A JP 33081789 A JP33081789 A JP 33081789A JP 33081789 A JP33081789 A JP 33081789A JP H03190351 A JPH03190351 A JP H03190351A
Authority
JP
Japan
Prior art keywords
party
person
information
telephone set
visiting
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
JP33081789A
Other languages
Japanese (ja)
Inventor
Hiroshi Ueda
洋 上田
Kazuhide Tosaka
登坂 和秀
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
NEC Corp
Original Assignee
NEC Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by NEC Corp filed Critical NEC Corp
Priority to JP33081789A priority Critical patent/JPH03190351A/en
Publication of JPH03190351A publication Critical patent/JPH03190351A/en
Pending legal-status Critical Current

Links

Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/50Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533Voice mail systems

Abstract

PURPOSE:To simply confirm a detailed contact party or a deputy personnel or the like by storing information relating to a visiting party to a control section interposed between a display board and a group telephone set and outputting desired information to a telephone set in voice in response to the operation of the telephone set. CONSTITUTION:When a phone call comes from a 3rd party to a visiting party, a reply person receiving the phone call by a group telephone set 5 keeps the 3rd party for a while and the group telephone set 5 is operated to display the information relating to the visiting party onto a display panel 3. When a person implementing the job in deputy in place of the person is displayed on the display panel 3, the phone call is switched to the deputy person. When the deputy person is not shown, it is informed to the 3rd party and the delivery of the information relating to the visiting party is informed to an opposite party in voice synthesis and the group telephone set 5 is operated to output the information to a control section 2. Thus, the visiting place of the visiting party or the like is immediately known by the 3rd party being the opposite party by listening to the recorded voice.

Description

【発明の詳細な説明】 [産業上の利用分野] 本発明は、情報を記憶し、要求に応じて所望の情報を提
供することのできる情報記憶提供装置に関する。
DETAILED DESCRIPTION OF THE INVENTION [Field of Industrial Application] The present invention relates to an information storage and provision device that can store information and provide desired information in response to a request.

[従来の技術] 従来、この種の装置は、事務所等にて使用される外出先
告知板が知られている。この外出先告知板は、外出書名
及びその外出先を簡略に記入するものである。
[Prior Art] Conventionally, this type of device is known as an on-the-go notice board used in offices and the like. This outing place notice board is for briefly writing the name of the outing book and the outing place.

[発明が解決しようとする課題] しかしながら、このような外出先告知板はその表示スペ
ースが限られ、僅かな情報しか表示することができず、
不在である外出者に対して部外者から電話が掛けられた
りした場合、電話を受けた応対者が部外者に外出者の行
先を詳細に伝えることは困難である。また、部外者の用
件を代行する者を探そうとしても直ちに代行者を探し出
すことができない場合があり、迅速な対応が遅れるとい
う欠点がある。
[Problems to be Solved by the Invention] However, such on-the-go notice boards have limited display space and can only display a small amount of information.
When an outsider makes a phone call to an absentee, it is difficult for the person who receives the call to tell the outsider in detail the whereabouts of the outsider. Furthermore, even if an outsider attempts to find someone to handle the business for him/her, it may not be possible to find the agent immediately, resulting in a delay in prompt response.

本発明は、要求された情報を詳細かつ迅速に提供するこ
とができる情報記憶提供装置を提供することを目的とす
る。
An object of the present invention is to provide an information storage and provision device that can provide requested information in detail and quickly.

[課題を解決するための手段] 本発明の情報記憶提供装置は、キーボードと、表示板と
、前記キーボードにより入力された情報を記憶すると共
に前記キーボードからの情報要求信号に応答して所望の
情報を表示板に表示させる制御部と、該制御部と電話交
換器を介して接続された複数の電話器とを備え、前記制
御部は該制御部内に設けられた音声出力手段により前記
電話器よりの情報要求信号に応答して所望の情報を音声
出力により該電話器に供給するように構成したものであ
る。
[Means for Solving the Problems] An information storage and providing device of the present invention includes a keyboard, a display board, and stores information inputted by the keyboard and outputs desired information in response to an information request signal from the keyboard. a control unit that displays on a display board, and a plurality of telephones connected to the control unit via a telephone exchange; The telephone is configured to supply desired information to the telephone by voice output in response to an information request signal.

[実施例] 次に、本発明に係る情報記憶提供装置の実施例を図面を
参照して詳細に説明する。
[Embodiment] Next, an embodiment of the information storage and providing device according to the present invention will be described in detail with reference to the drawings.

図において、キーボード1は制御部2に対して記憶させ
る情報を入力するものである。この制御部2は、キーボ
ード1を操作して発せられる情報要求信号に応答してそ
の記憶された情報のうち所望の情報を表示板3に表示さ
せる。なお、この情報記憶提供装置は例えば事務所等お
いて使用され、制御部2は例えば、外出者の有無、外出
書名、外出売名、外出先の電話番号、外出者に直接連絡
できる外出先の内線番号、外出先の所在地、外出の所要
時間及び帰社予定時間、並びに外出者に代って業務を代
行できる者の氏名等を記憶する。また、表示板3は、こ
れら各項目の総て若しくは主要なものを表示する。
In the figure, a keyboard 1 is used to input information to be stored in a control unit 2. The control section 2 causes the display board 3 to display desired information among the stored information in response to an information request signal issued by operating the keyboard 1. This information storage and provision device is used, for example, in an office, and the control unit 2 can record, for example, whether or not someone is out, the name of the outing book, the name of the outing business, the telephone number of the outing location, and the extension number of the outing location that can be used to directly contact the outing person. The number, location of the person going out, the time required for going out, the scheduled time to return to work, and the name of the person who can perform work in place of the person going out are memorized. Further, the display board 3 displays all or major items of each of these items.

制御部2には、音声出力手段が具備されており、キーボ
ード1を操作して入力された記憶内容をキーボード1の
操作と同時に音声合成により出力する。
The control unit 2 is equipped with a voice output means, and outputs the stored content input by operating the keyboard 1 through voice synthesis simultaneously with the operation of the keyboard 1.

この制御部2には、グループ電話交換器4を介して事務
所内の複数のグループ電話器5と外線6とが接続されて
いる。この制御部2は、これら各グループ電話器5を操
作して発せられる情報要求信号に応答し、その操作され
た電話器に対して所望の情報を音声合成により出力する
A plurality of group telephones 5 and an outside line 6 in an office are connected to the control section 2 via a group telephone exchange 4. This control section 2 responds to an information request signal issued by operating each of these group telephones 5, and outputs desired information to the operated telephone by voice synthesis.

上記構成を有する情報記憶提供装置は、不在である外出
者に対して部外者から電話が入った場合、その電話をグ
ループ電話5で受けた応対者が部外者を少しの間待たせ
、その間にグループ電話5を操作して外出者に関する情
報を表示板3に表示させる。そして、外出者に代って業
務を代行し得る者が表示板3に示されればその代行者に
電話を切り換える。しかし、代行者が示されない場合に
は、その旨を部外者に伝えると共に音声合成により外出
者に関する情報を伝達する旨を相手先に伝えてから、グ
ループ電話器5を操作して制御部2にその情報を音声出
力させる。この相手先である部外者はこの音声を聞(こ
とにより外出者の行き先等を直ちに知ることができる。
In the information storage and provision device having the above configuration, when an outsider calls an absentee, the person who receives the call on the group phone 5 makes the outsider wait for a while, During this time, the user operates the group telephone 5 to display information on the person going out on the display board 3. Then, if a person who can act as a substitute for the person who is out is shown on the display board 3, the call is switched to that person. However, if the proxy is not indicated, notify the outsider to that effect and inform the other party that information regarding the person will be transmitted through voice synthesis, and then operate the group telephone 5 to output the information audibly. The person on the other end, an outsider, can hear this voice and immediately know where the person is going.

[発明の効果コ 以上説明したように、本発明は、表示板とグループ電話
器との間に介在する制御部に外出者に関する情報を記憶
させ、電話器の操作に応答して所望の情報を音声で該電
話器に出力させることにより、外出者へ部外者から緊急
な電話が入った場合や部内で外出者に問い合せを必要と
する緊急な用件が発生した場合等に、詳細な連絡先、代
行者等を簡単に知ることができるので迅速な対応ができ
る効果がある。
[Effects of the Invention] As explained above, the present invention stores information regarding the person who is out in the control section interposed between the display board and the group telephone, and displays desired information in response to the operation of the telephone. By outputting audio to the telephone, detailed communication can be made in the event that a person outside the home receives an emergency call from an outsider or an urgent matter that requires an inquiry to the person outside the department occurs. Since you can easily know who the agent is, you can respond quickly.

【図面の簡単な説明】[Brief explanation of drawings]

第1図は本発明の実施例である情報記憶提供装置のブロ
ック図である。 1・・・キーボード、2・・・制御部、3・・・表示板
、4・・・グループ電話交換器、5・・・グループ電話
、6・・・外線。
FIG. 1 is a block diagram of an information storage and providing apparatus that is an embodiment of the present invention. DESCRIPTION OF SYMBOLS 1...Keyboard, 2...Control unit, 3...Display board, 4...Group telephone exchange, 5...Group telephone, 6...External line.

Claims (1)

【特許請求の範囲】[Claims] キーボートと、表示板と、前記キーボードにより入力さ
れた情報を記憶すると共に前記キーボードからの情報要
求信号に応答して所望の情報を表示板に表示させる制御
部と、該制御部と電話交換器を介して接続された複数の
電話器とを備え、前記制御部は該制御部内に設けられた
音声出力手段により前記電話器よりの情報要求信号に応
答して所望の情報を音声出力により該電話器に供給する
ようにしたことを特徴とする情報記憶提供装置。
a keyboard, a display board, a control unit that stores information input by the keyboard and displays desired information on the display board in response to an information request signal from the keyboard, and a telephone exchange between the control unit and the telephone exchange. and a plurality of telephones connected through the controller, the control unit outputs desired information to the telephone by voice output in response to an information request signal from the telephone using voice output means provided in the control unit. An information storage providing device characterized in that the information storage and provision device is configured to supply information to the user.
JP33081789A 1989-12-19 1989-12-19 Information storage offer device Pending JPH03190351A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
JP33081789A JPH03190351A (en) 1989-12-19 1989-12-19 Information storage offer device

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
JP33081789A JPH03190351A (en) 1989-12-19 1989-12-19 Information storage offer device

Publications (1)

Publication Number Publication Date
JPH03190351A true JPH03190351A (en) 1991-08-20

Family

ID=18236877

Family Applications (1)

Application Number Title Priority Date Filing Date
JP33081789A Pending JPH03190351A (en) 1989-12-19 1989-12-19 Information storage offer device

Country Status (1)

Country Link
JP (1) JPH03190351A (en)

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPH0723122A (en) * 1993-06-29 1995-01-24 Nec Corp Destnation information display device

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPH0723122A (en) * 1993-06-29 1995-01-24 Nec Corp Destnation information display device

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