JPH02135962A - Caller information display system - Google Patents

Abstract

PURPOSE:To easily and immediately recognize the content of caller information by storing the individual information of a caller and the content of a message spoken by the caller in the case of receiving incoming call at a multifunctional telephone set having a character display function from another terminal, and displaying them visually corresponding to a request. CONSTITUTION:In the case of reading out the caller information stored in a memory 60, the off-hook operation of the multifunctional telephone set 30 is performed, and following that, a date and time issued from the caller are inputted, and furthermore, a specific number operation is performed. And a caller information readout means 34 sends out an individual information readout request signal. A central control unit 40 selects information nearest to set caller information by controlling a voice and individual information memory retrieval means 100 in a main memory device 80, and sends it to the multifunctional telephone set 30. Selected subscriber information is sent to the multifunctional telephone set 30 via an interface circuit 20, and displayed visually on a character display means 31. In such a manner, it is possible to immediately obtain the information of the caller and message information.

Description

DETAILED DESCRIPTION OF THE INVENTION [Field of Industrial Application] The present invention relates to a method for displaying caller information in an automatic switching system.

[Conventional technology]

Conventionally, an automatic switchboard listens to voice message information spoken by a caller and records this information on a notepad or the like.

[Problem to be solved by the invention]

However, listening to the message spoken by the caller and recording it on a piece of paper or other paper is not only time-consuming, but can also be difficult if you miss or mishear the message.
There is a problem with not being able to leave the contents of the other party's messages correctly.

[Means to solve the problem]

The calling party information display system of the present invention includes a first storage means that stores in advance the name and affiliation of a subscriber who is a calling party as personal information in correspondence with a telephone number; a second storage means for storing the call time and voice message as caller information for each date of call; and reading the personal information from the first storage means and making the call upon request from the colored terminal. a control means for controlling writing and reading of personal information on the second storage means I; and a first search means for searching the first storage means in response to successive requests for the personal information from the coloring terminal. , a second search means for searching the second storage means in response to a request to read the caller information from the receiving terminal; and sending time information including the date when the call was made to the control means f. A clock means is provided in the exchange, and when a first request signal for obtaining the personal information and the time information stored in advance in the first storage means is received, the exchange a third storage means for storing the calling party information including the voice message received from the exchange; and a third storage means for requesting the stored calling party information. display means for visually displaying the caller information in response to the caller information; means for sequentially transmitting the caller information stored in the third storage means to the exchange for storing it in the second storage means; means for reading out the calling party information stored in the second storage means and sending a second request signal to the exchange for visually displaying the caller information on the display means; This is a configuration installed in a multi-function telephone.

〔Example〕

Next, the present invention will be explained with reference to the drawings.

Referring to FIGS. 1 to 5 showing one embodiment of the present invention,
The multifunction telephone 30 accommodated in the automatic exchange II has character display means 319 display drive means 32. Voice and personal information storage memory 339 Caller information reading means 349 Caller information memory control means 35. Voice storage means 369 Personal information storage means 3
79 personal information reading approval signal sending means 3B and exchange connection means 39. The automatic exchange l also includes a switch circuit 10, an interface circuit 20. central control device 40,
Clock device 50. It includes a voice and personal information memory 60, a database 70, and a main storage device 80. Main storage device 80
has a database search means 90 and a voice and personal information memory search means 100.

In the database 70, as shown in FIG. 2, personal information (name, location M) is registered in advance in correspondence with each telephone number.

When the multifunction telephone 30 having a character display function receives a call from another terminal (not shown), the calling party's telephone number is stored in the memory 33 from the personal information storage means 374 of the multifunction telephone 300. Next, the personal information read request signal sending means 38 sends a request signal for reading out the caller's personal information, date and time of call, to the automatic exchange II via the exchange connecting means 39. The interface circuit 20 of the automatic exchange 1 receives a personal information read request signal from the multifunction telephone 30, and notifies the intermediate control unit 401 of this request. The central control unit ff140 controls the database retrieval means 90 in the main storage unit [80, reads out the relevant personal information from the database 70, adds date and time information sent from the clock device 50, and reads out the relevant personal information from the interface circuit 20.
is sent to the multifunction telephone 30 via the . At this time, if the caller's information is not found in the database 701, the information ``Mutouroku'' is sent.Furthermore, if the call comes from the central office line, the information ``Kiriri'' is sent.

When the multifunction telephone 30 receives the personal information read out by the automatic exchange I, it stores it in the memory 33G via the exchange connection means 39 and the personal information storage means 37, and stores the stored caller telephone number and personal additional information. (Name, affiliation 1 date 1
The call origination time) is determined by the character display means 3 from the display drive means 321.
1 is visually displayed.

Thereby, the subscriber (receiver) using the multifunction telephone 30 can obtain the information of the caller.

Furthermore, in the multifunction telephone 30, the voice message spoken by the caller is stored in the memory 331 using the voice storage means 36.

When the multi-function telephone 30 receives a call from another terminal, the above-mentioned process displays the caller's information on the character display means 31.
The caller's message is visually displayed in the format shown in the figure and stored in the memory 33#.

After receiving the caller's message, when the callee performs a special operation (for example, *), the additional information and the contents of the memory 33 are stored in the caller information storage control means 35f by the exchange connection means. 39 to the automatic exchange l, and via the interface circuit 20 to the medium heat control device 40. The central control unit 140 stores the received information in order from the first address of the voice and personal information memory 60 determined for each date as shown in FIG.

On the other hand, when reading the caller information stored in the memory 60, the multi-function telephone 30 is operated off-hook, the date and approximate time of the caller's call are inputted, and the special number (e.g. ◆) Perform the operation. An example of this operation is shown in FIG. As a result, the calling party information reading means 34 sends out a personal information reading request signal. The interface circuit 20 of the automatic exchange 1 receives a personal information read request signal from the multifunction telephone 30 and transmits this request to the central controller 40.
to notify. The central control device 40 controls the voice and personal information memory retrieval means 100 in the main storage device 80 to select information closest to the set caller information (in particular, date 0 call time) and sends it to the multifunction telephone 30. Send to. The selected subscriber information is sent to the multifunction telephone @30 via the interface circuit 20 and visually displayed on the character display means 31.

Temporary here? If the displayed caller information is different from the desired information, the special number (for example, S) operation is performed again. As a result, in the same manner as described above, the information stored in the address next to the currently used caller information is read out. This may be repeated until the desired caller information is obtained. Then, the desired information is read out, and the character display means 3
1, perform special number (for example, *) operation.

As a result, the caller FfI information reading means 34 of the multi-function filler 30 sends a caller message information@read request signal. The central control device 40 receives this request signal and sends message information approximately corresponding to the currently read caller information to the multifunction telephone 301. As a result, the called party can obtain information about previous callers and message information.

〔Effect of the invention〕

As explained above, according to the present invention, when a call is received from a multifunctional telephone with a character display function or other terminal, the personal information of the caller (name, affiliation, telephone number, date, and To easily and immediately know the contents of the caller's briefing information including the caller's voice message by memorizing the caller's call time) and the content of the message spoken by the caller and visually displaying it upon request. Can be done.

[Brief explanation of the drawing]

FIG. 1 is a block diagram showing an embodiment of the caller information display method according to the present invention, FIG. 2 is a diagram showing an example of the stored contents of the database in FIG. 1, and FIG. A diagram showing an example of the storage contents of the voice and personal information storage memory in the diagram,
FIG. 4 is a diagram showing an example of the stored contents of the personal information memory in FIG. 1, and FIG. 5 is a diagram showing an example of the operation in the same embodiment. 1... automatic switchboard, 10... switch circuit, 20... interface circuit, 30...
...Multi-function telephone, 3 parts...Character display means, 32...Display driving means, 33...
Voice and personal information storage memory, 34... Caller information reading means, 35... Caller information storage control means, 36... Voice storage means, 37.・・・・・・
Personal information storage means, 38...personal information read request signal sending means, 39...exchange connection means, 40
...... Chuten control device, 50... Clock device, 60... Voice and personal information memory, 70...
...Database, 80...Main storage device,
90... database search means, 100...
...Voice and personal information memory search means. Agent: Susumu Uchihara, Patent Attorney, 7I Theta, ¥5-21¥] Figure 3

Claims (1)

[Scope of Claims] A first storage means that stores in advance the name and affiliation of a subscriber who is a calling party as personal information corresponding to a telephone number; and a telephone number, name, affiliation, time of call, and voice message. a second storage means for storing the personal information as caller information for each date of call; and a second storage means for reading out the personal information from the first storage means in response to a request from a receiving terminal; a control means for controlling writing to and reading from the second storage means; a first search means for searching the first storage means in response to a read request for the personal information from the receiving terminal; The exchange is provided with a second search means for searching the second storage means in response to a caller information read request, and a clock means for sending time information including the date of the call to the control means. , means for transmitting a first request signal for obtaining the personal information and the time information stored in advance in the first storage means to the exchange when an incoming call is received; a third storage means for storing the caller information including a voice message; a display means for visually displaying the caller information stored in the third storage means in response to a request; means for reading out the calling party information stored in the storage means and sending it to the exchange in order to store it in the second storage means; reading out the calling party information stored in the second storage means; A caller information display system characterized in that a multifunction telephone housed in the exchange as the incoming call terminal is provided with means for sending a second request signal to the exchange to be visually displayed on the display.