JPH0263357A - Call state informing system - Google Patents

Call state informing system

Info

Publication number
JPH0263357A
JPH0263357A JP21572088A JP21572088A JPH0263357A JP H0263357 A JPH0263357 A JP H0263357A JP 21572088 A JP21572088 A JP 21572088A JP 21572088 A JP21572088 A JP 21572088A JP H0263357 A JPH0263357 A JP H0263357A
Authority
JP
Japan
Prior art keywords
computer
call
call state
terminal
information
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
JP21572088A
Other languages
Japanese (ja)
Other versions
JPH0716220B2 (en
Inventor
Kingo Tezuka
手塚　緊吾
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
NEC Corp
Original Assignee
NEC Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by NEC Corp filed Critical NEC Corp
Priority to JP63215720A priority Critical patent/JPH0716220B2/en
Publication of JPH0263357A publication Critical patent/JPH0263357A/en
Publication of JPH0716220B2 publication Critical patent/JPH0716220B2/en
Anticipated expiration legal-status Critical
Expired - Lifetime legal-status Critical Current

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  • Monitoring And Testing Of Exchanges (AREA)

Abstract

PURPOSE:To attain the general-purpose information method of the call state independently on an application software running on a computer by allowing the computer provided in addition to an electronic exchange to monitor the call state of a designated terminal equipment. CONSTITUTION:When it is required to monitor the call state of a terminal equipment 40 accommodated in an electronic exchange 10 from the application software running on a computer 30, the computer 30 sends call state monitor command information of a terminal equipment to a computer interface section 11 of the electronic exchange 10 via a call state monitor command information line 31. The computer interface section 11 gives the received information 17 to a call state monitor command information reception means 12. The call state monitor command information reception means 12 analyzes the normality of the received information and sends a monitor command 19 to a call state monitor means 15 in a call control section 14. Thus, the change in the call state relating to a terminal equipment designated from the computer is informed to the computer at any time.

Description

【発明の詳細な説明】 （産業上の利用分野） 本発明は電子交換機における呼状態通知方式、さらに詳
しくいえば電子交換機に接続されるコンピュータに対し
、呼状態を通知する方式に関する。DETAILED DESCRIPTION OF THE INVENTION (Field of Industrial Application) The present invention relates to a call status notification system in an electronic exchange, and more specifically to a system for notifying a call status to a computer connected to an electronic exchange.

（従来の技術） 電子交換機に接続されるコンピュータに対して電子交換
機に収容されている端末に関する呼状態を通知する方式
として従来は課金を目的として外線との通話が終了し走
時点で、その通話に関する情報をコンピュータに送出す
るものメツセージの蓄積や表示を目的として予め決めら
れた端末に対する着信があつな場合のみコンピュータに
その情報を通知する方式があった。(Prior Art) Conventionally, as a method for notifying a computer connected to an electronic exchange of the call status regarding a terminal housed in the electronic exchange, the call status is used to notify a computer connected to an electronic exchange of the call status regarding a terminal housed in the electronic exchange. For the purpose of storing and displaying messages, there was a method that notifies the computer of information only when a call is received to a predetermined terminal.

（発明が解決しようとする課題） しかしながら前者の方式では通話が終了し企ことのみの
通知であり、′！す後者の方式ではある特定の端末への
着信を通知するのみである。したがって、ｈずれの方式
も呼状態を通知できる端末の指定は電子交換機における
データ設定、あるいは端末の種類に依存してお外、汎用
性がなく使用目的が限定されるとｂう欠点があった。(Problem to be Solved by the Invention) However, in the former method, the call ends and only the notification of the attempt is sent; The latter method only notifies an incoming call to a specific terminal. Therefore, in the h-shift method, the designation of the terminal that can notify the call status depends on the data settings in the electronic exchange or the type of terminal, and it has the drawback that it is not versatile and the purpose of use is limited. .

本発明の目的は使用目的が限定されることなく汎用性の
ある電子交換機（おける呼状態通知方式を提供すること
だある。An object of the present invention is to provide a call status notification system for electronic exchanges that is versatile and not limited in purpose of use.

（課題を解決するなめの手段） 前記目的を達成するために本発明による呼状態通知方式
は、記憶されたプログラムおよびデータにより中央制御
装置が、収容してｂる端末の交換接続や各種の交換サー
ビスを制御する電子交換機において、前記電子交換機と
は別だコンピュータを設け、前記電子交換機は、前記コ
ンピユータカ島ら前記端末の呼状態監視指示情報の転送
を受けるための第１情報路と前記コンピュータからの指
示にし九かい端末の呼状態情報をコンピュータへ転送す
る念めの第２情報路忙接続されてｂるコンピュータイン
タフェース部と、前記コンピュータインタフェース部に
接続され、前記コンピュータからの端末の呼状態監視指
示情報を受信する呼状態監視指示情報受信手段と、前記
呼状態監視指示情報に基づいて電子交換機に収容されて
いる端末に対する呼状態を監視する呼状態監視手段と、
前記呼状態監視手段によって呼状態の変化を検出したと
き、その端末の呼状態情報をコンピュータへ通知する呼
状態情報通知手段とを設けて構成しである。(Means for Solving the Problems) In order to achieve the above object, the call status notification method according to the present invention allows a central control unit to perform exchange connections of terminals accommodated and various exchanges according to stored programs and data. In an electronic exchange for controlling a service, a computer is provided separately from the electronic exchange, and the electronic exchange has a first information path for receiving call status monitoring instruction information of the terminal from the computer terminal and the computer. A computer interface section is connected to a second information path for transmitting the call state information of the terminal to the computer according to instructions from the computer; a call state monitoring instruction information receiving means for receiving monitoring instruction information; a call state monitoring means for monitoring a call state of a terminal housed in an electronic exchange based on the call state monitoring instruction information;
The apparatus further includes call state information notification means for notifying the computer of call state information of the terminal when a change in call state is detected by the call state monitoring means.

（実施例） 以下、図面を参照して本発明をさらに詳しく説明する。(Example) Hereinafter, the present invention will be explained in more detail with reference to the drawings.

１１Ｅ１図は本発明による呼状態通知方式の一実施例ヲ
示すブロック図である。FIG. 11E1 is a block diagram showing an embodiment of the call status notification system according to the present invention.

電子交換機１０はコンピュータインタフェース部１１、
呼状態監視指示情報受信手段１２、呼状態情報通知手段
１３、呼制御部１４、端末インタフェース部１Ｂとから
構成されてｈる。The electronic exchange 10 includes a computer interface section 11,
It is composed of a call state monitoring instruction information receiving means 12, a call state information notifying means 13, a call control section 14, and a terminal interface section 1B.

呼制御部１４は呼状態監視手段１５を有している。The call control section 14 has a call status monitoring means 15.

端末装ｆ１４０は端末回０ｉ４１を介し電子交換機１０
に収容され、コンピュータ（情報処理装置ｌり３０は呼
状態監視指示情報路３１、呼状態情報路３２を介して電
子交換機１０内のコンピュータインタフェース部１１に
接続されている。The terminal f140 connects to the electronic exchange 10 via the terminal 0i41.
A computer (information processing device 30) is connected to a computer interface section 11 in the electronic exchange 10 via a call status monitoring instruction information path 31 and a call status information path 32.

コンピュータ３０上のアプリケーションソフトウェアが
電子交換機１０に収容されている端末装置４０に対する
呼状態を監視する必要が発生すると、コンピュータ３０
は呼状態監視指示情報路３１を介し端末の呼状態監視指
示情報を電子交換機１０のコンピュータインタフェース
部１１へ送出する。When the application software on the computer 30 needs to monitor the call status for the terminal device 40 housed in the electronic exchange 10, the computer 30
sends the call state monitoring instruction information of the terminal to the computer interface section 11 of the electronic exchange 10 via the call state monitoring instruction information path 31.

コンピュータインタフェース部１１はその受信情報１）
を呼状態監視指示情報受信手段１２へ渡たす。呼状態監
視指示情報受信手段１２は受信情報の正常性などを分析
後、呼制御部１４内の呼状態監視手段１１５に対し監視
指示１９を出す。The computer interface unit 11 receives the received information 1)
is passed to the call status monitoring instruction information receiving means 12. After analyzing the normality of the received information, the call state monitoring instruction information receiving means 12 issues a monitoring instruction 19 to the call state monitoring means 115 in the call control section 14 .

呼制御部１４は電子交換機１０における端末装置４０間
゛の呼制御２１を端末インタフェース部１６を介し行な
い、端末インタフェース部１６は端末回線４１を制御１
．て端末装置４０間の接続や切断などの交換ル制御を行
なう。The call control unit 14 performs call control 21 between the terminal devices 40 in the electronic exchange 10 via the terminal interface unit 16, and the terminal interface unit 16 controls the terminal lines 41.
．． It performs exchange control such as connection and disconnection between terminal devices 40.

呼状態監視手段１５は呼制御部１４が上記のようにして
行なう呼制御を監視し、先にコンピュータ３０から監視
指示が出されていた端末に関する呼制御が行なわれると
、呼状態情報通知手段１３に対し状態通知２０を行なう
。The call status monitoring unit 15 monitors the call control performed by the call control unit 14 as described above, and when the call control for the terminal for which the computer 30 has previously issued a monitoring instruction is performed, the call status information notification unit 13 A status notification 20 is sent to the user.

呼状態通知手段１３はコンピュータ３０への通知情報Ｉ
Ｂを編集し、コンピュータインタフェース部１１へ渡九
す。The call status notification means 13 sends notification information I to the computer 30.
Edit B and send it to the computer interface section 11.

コンピュータインタフェース部１１はこの呼状態情報を
呼状態情報路３２を介してコンピュータ３０へ通知する
。The computer interface unit 11 notifies the computer 30 of this call status information via the call status information path 32.

このようにしてコンピュータからの端末だ対する呼状態
監視指示を受けとり、その端末の呼状態の監視を行なう
ことによりコンピュータから指定された端末に関する呼
状態の変化を随時コンビュ−タへ通知することができる
。In this way, by receiving a call status monitoring instruction for a terminal from the computer and monitoring the call status of that terminal, the computer can notify the computer of changes in the call status of the specified terminal at any time. .

（発明の効果） 以上説明し念ように本発明によれば電子交換機とは別に
偏見なコンピュータを電子交換機に接続し、コンピュー
タから指定された端末の呼状態を監視することにより呼
状態の変化に伴いその状態に関する情報を随時フンピユ
ータだ通知することができ、コンピュータ上のアプリケ
ーションソフトウェアに依存しない汎用性のある呼状態
の通知ができるといり効果がある。(Effects of the Invention) As explained above, according to the present invention, a biased computer is connected to the electronic exchange in addition to the electronic exchange, and by monitoring the call status of a designated terminal from the computer, it is possible to detect changes in the call status. Accordingly, information regarding the call status can be notified to the terminal at any time, and there is an effect in that the call status can be notified in a versatile manner that does not depend on the application software on the computer.

【図面の簡単な説明】[Brief explanation of the drawing]

第１図は本発明による呼状態通知方式の一実施例を示す
ブロック図である。 １０・・・電子交換機 １１・・・コンピュータインタフェース部１２・・拳呼
状態監視指示情報受信手段１３・曇・呼状態情報通知手
段 １４・・・呼制御部 １ｆ９−−−呼状態監視手段 １６＃＃一端末インタフェース部 １フ 受信情報 通知情報 監視指示 状態通知 呼制御 コンピュータ（情報処理装置ｔ’） 呼状態監視指示情報路 呼状態情報路 端末装置 端末回線FIG. 1 is a block diagram showing an embodiment of a call status notification system according to the present invention. 10...Electronic exchange 11...Computer interface unit 12...Fist call status monitoring instruction information receiving means 13/Cloud call status information notification unit 14...Call control unit 1f9---Call status monitoring unit 16# #1 Terminal interface unit 1F Received information notification information monitoring instruction status notification Call control computer (information processing device t') Call status monitoring instruction information path Call status information path Terminal device terminal line

Claims (1)

【特許請求の範囲】[Claims] 記憶されたプログラムおよびデータにより中央制御装置
が収容している端末の交換接続や各種の交換サービスを
制御する電子交換機において、前記電子交換機とは別に
コンピュータを設け、前記電子交換機は、前記コンピュ
ータから前記端末の呼状態監視指示情報の転送を受ける
ための第１情報路と前記コンピュータからの指示にした
がい端末の呼状態情報をコンピュータへ転送するための
第２情報路に接続されているコンピュータインタフェー
ス部と、前記コンピュータインタフェース部に接続され
、前記コンピュータからの端末の呼状態監視指示情報を
受信する呼状態監視指示情報受信手段と、前記呼状態監
視指示情報に基づいて電子交換機に収容されている端末
に対する呼状態を監視する呼状態監視手段と、前記呼状
態監視手段によつて呼状態の変化を検出したとき、その
端末の呼状態情報をコンピュータへ通知する呼状態情報
通知手段とを設け、前記コンピュータから指示された端
末に対する呼状態変化の監視を行ない、その端末に対し
着信、応答、復旧、発呼などの呼状態変化を検出したと
き、前記コンピュータにその呼状態情報を通知すること
を特徴とする呼状態通知方式。In an electronic exchange that controls exchange connections and various exchange services of terminals housed in a central control unit using stored programs and data, a computer is provided separately from the electronic exchange, and the electronic exchange a computer interface unit connected to a first information path for receiving transfer of terminal call status monitoring instruction information and a second information path for transferring terminal call status information to the computer according to instructions from the computer; , a call state monitoring instruction information receiving means connected to the computer interface unit and receiving call state monitoring instruction information of the terminal from the computer; call state monitoring means for monitoring a call state; and call state information notification means for notifying a computer of call state information of the terminal when a change in call state is detected by the call state monitoring means; The computer monitors changes in call status for a terminal instructed by the computer, and when detecting a change in call status such as incoming call, response, recovery, or outgoing call to the terminal, notifies the computer of the call status information. Call status notification method.
JP63215720A 1988-08-30 1988-08-30 Call status notification method Expired - Lifetime JPH0716220B2 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
JP63215720A JPH0716220B2 (en) 1988-08-30 1988-08-30 Call status notification method

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
JP63215720A JPH0716220B2 (en) 1988-08-30 1988-08-30 Call status notification method

Publications (2)

Publication Number Publication Date
JPH0263357A true JPH0263357A (en) 1990-03-02
JPH0716220B2 JPH0716220B2 (en) 1995-02-22

Family

ID=16677063

Family Applications (1)

Application Number Title Priority Date Filing Date
JP63215720A Expired - Lifetime JPH0716220B2 (en) 1988-08-30 1988-08-30 Call status notification method

Country Status (1)

Country Link
JP (1) JPH0716220B2 (en)

Non-Patent Citations (2)

* Cited by examiner, † Cited by third party
Title
MANAGEMENT INFORMATION SYSTEMS WEEK=1987 *
NETWORK WORLD=1987 *

Also Published As

Publication number Publication date
JPH0716220B2 (en) 1995-02-22

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