JPH02238761A - Telephone system - Google Patents

Abstract

PURPOSE:To allow the operator to recognize a feature code while staying on its seat by transferring a display data of a code of a special service function depending on a request from an extension terminal equipment and allowing the extension terminal equipment to display the display data. CONSTITUTION:When a data of a code request of special service function is sent from an extension terminal equipment 2, a central equipment 1 transfers a display data of a feature code being a code of a special service function. The extension terminal equipment 2 displays a character corresponding to the display data on a display section 22 under the control of a control section 25. Thus, the operator of the extension terminal equipment 2 recognizes a feature code while staying on its seat when the special service is received by the operator.

Description

DETAILED DESCRIPTION OF THE INVENTION [Object of the Invention (Field of Industrial Application) The present invention relates to telephone systems such as private branch exchanges and key telephone devices.

(Prior Art) Conventional private branch exchanges have become increasingly multi-functional, and have come to provide a variety of services to operators of extension terminal devices. In this case, it may be possible to have one service correspond to one key and provide it in the extension terminal device, but since the number of keys would increase, the common method is to input the code for the special service function using a numeric keypad etc. has been adopted.

In the second case, the central unit of the private branch exchange executes a program of a flowchart as shown in FIG. 5 to provide special services. In other words, it is detected whether the input data is a feature code that is a code for a special service function (501), if it is not a feature code, other processing is performed (503), and if it is a feature code, the corresponding special Register the service (5
02). Here, the private branch exchange has a configuration as shown in FIG. 2, and a memory table 601 for comparing feature codes and corresponding service types is stored in the storage unit 5 as shown in FIG. Memory tables 602, 603, where each type of special service is registered. ...is provided. For example, the memory table 602 stores incoming call rejection (
This flag is a memory table that can be set for each extension terminal device, and memory table 6
03 is a memory table in which identification number data of an extension terminal device to which call transfer is to be performed (transferring an incoming call to another extension terminal device if there is no response to an incoming call for a predetermined period of time) is stored. The memory table 601 is searched, and if the feature code is a call rejection code, the flag in the memory table 602 is set 2/reset/sort, and if the feature code is a call forwarding code, the call is sent continuously. Memory tables 602 and 603 are used to register the identification number data of the forwarding destination in the memory table 603, and to execute the above special service when an incoming call is received.
Refer to the page to perform operations such as rejecting or forwarding calls.Also,
Among the special services, for example, when a call is received on a nearby extension terminal, there is one that allows you to answer on your own extension terminal by inputting a certain feature code. In case, Ste Soft゜50
2) Services can be executed immediately.As described above, conventional private branch exchanges have various special service functions and are extremely convenient depending on how they are used. You need to enter the feature code, and as a prerequisite, you need to memorize the feature code. If you do not remember the feature code, you will need to consult the manual, search for the corresponding feature code, and enter it.
There was a problem that it was bothersome.

(Problem U to be solved by the invention) As mentioned above, in the conventional telephone system, there is a problem that the user has to memorize this feature code when receiving a prescribed special service, which increases the burden on the user. If you don't remember it, you have to manually search for it, which is a hassle.

The present invention has been made to solve the problems of the conventional telephone system, and its purpose is to eliminate the need to memorize feature codes when receiving special services, and to enable users to use extension terminals to access the corresponding feature codes. An object of the present invention is to provide a telephone system that can know the code. A telephone system in which the device executes a corresponding special service for the extension terminal, a display section for displaying information, an input section for inputting information,
an extension terminal device having a control section that transmits data based on information input from the input section and controls display on the display section based on display data provided; a detection means for detecting whether or not it is a code request for a service function; a storage means storing a feature code that is a code for a special service function; and the detection means detects that data for a code request for a special service function has arrived. In this case, the telephone system is provided with a central device having transfer means for transferring feature code display data in the storage means to the extension terminal device.

(Operation) According to the above configuration, when the extension terminal device sends out data requesting a code for a special service function, display data of a feature code, which is a code for a special service function, is transferred from the central device. Therefore, the extension terminal device displays a display based on the above-mentioned display data, and the operator of the extension terminal device can know the feature code while he/she is present.

(Example) Hereinafter, one embodiment of the present invention will be described with reference to the drawings.

FIG. 1 is a functional block diagram of an embodiment of the present invention. In the figure, 1 indicates a central device, and 2 indicates an extension telephone, which is an extension terminal device. The extension telephone 2 includes a handset 21, a display section 22 which is an alphanumeric (hereinafter α/N) LCD, a numeric keypad 23, an operation section 24 consisting of various function keys (such as a central office line key) and LEDs, and data to each section. A control unit 25 that gives data/signals, captures data/signals, and sends them to the central device 1 as data in a predetermined format.
is provided. The control unit 25 performs display control on the display unit 22 based on display data sent from the central device 1. The numeric keypad 23 and the keys of the operation unit 24 constitute input means, through which a command for requesting a special service code can be input. The central device 1 includes a detection means 111 and a transfer means 11.
2. Storage means 113 is included. The detection means 111 is inside! t Detects whether special service code request data has arrived from the telephone 2, and if so, transmits the data to the transfer means 112.
Notify the navel. A feature code is stored in the storage means 113, and the transfer means 112 takes out the feature code from the storage means 113 and transfers it to the extension telephone 2 as display data.

FIG. 2 shows a specific configuration of the private branch exchange as described above.

This shows that n extension terminal devices 21 to 2o are provided. The central device 1 includes extension circuits 121 to 12o and a central office line #.
1131 to 13III, which are connected to the exchange circuit 11 and the office line circuits 131 to 13II, which form communication paths between the extension circuits 121 to 12 or between the extension circuits 121 to 12o and the office line circuits 131 to 13II. Office lines 31-3, extension circuits 121-12 via data paths
o, m A central device control unit 4 that is connected to the switching circuit 11 and the central office line circuits 1c to 13Ill and controls each part by transmitting and receiving data.
A storage unit 5 stores programs and data used by the central unit control unit 4 and can store necessary data, and operational data used by the central unit control unit 4 (each extension telephone 2 is α, /N
A maintenance terminal 6 is provided for writing data on whether or not LC[) is present, initial data in the memory table described in FIG. 6, etc.). Here, the central device control section 4 is composed of, for example, a microcomputer, and the detection means 111,
The storage unit 5 functions as the transfer means 112 and the storage unit 113
including. That is, in addition to the memory table shown in FIG. 6, the storage unit 5 includes a memory table A storing special service name codes, a memory table B storing feature names, and a feature code as shown in FIG. A memory table C is provided in which the following information is stored. The addresses of these memory tables are mapped horizontally (not on the actual memory) as shown in the figure.In addition, the storage unit 5 stores the program of the flowchart as shown in FIG. A program of a flowchart shown in FIG. 4 is provided, and the central device control section 4 executes this program.

In the second embodiment, in the case of a special service code request, the numeric keypad 23 is used to indicate the start of input.
The name code of the special service corresponding to the feature code (for example, "Reject incoming call" entered in Roman letters) is input between the key and the # key indicating the end of input.

Then press the "1" key to A. B, C. r2” key. E
, F, . . . and the alphabet is designated by the number of operations. Characters corresponding to this input data are displayed on the display section 22 under the control of the control section 25.

In the private branch exchange configured as above, extension telephone 2
The operation when a special service code request is made will be explained with reference to the flowchart of FIG. Control unit 25
When the special service code request data sent from the central device III controller 4 is given to the central device III control section 4, it is determined based on the data in the storage section 5 whether or not the extension telephone 2 has an α,/N LCD. Examine (4-a). If you have one, import the special service name code (from "#" to "#") (4-b) and format it by removing the "#" code or aligning the necessary digits. (4-c). Based on this, search the memory table A in FIG. 3 (4-d).
It is detected whether there is a matching code (4-e). If a code is found, the feature name of the corresponding area of memory table B is read from the index (address, etc.) of the search result and transferred to the control unit 25 as display data (4-f).

Furthermore, the feature code of the corresponding area of memory table C is read using the index of the above search result,
It is transferred to the control unit 25 as display data (4-g>. Based on this display data, the control unit 25 displays a corresponding display on the display unit 22. For example, if a feature code for rejecting a call is requested, the display unit 22 will be displayed as [Chakshin Kyohi...Q○○Q○], and the operator of the extension telephone 2 can receive the service using this feature code OQQ○○.Also, step 4- a
, 4-e branch to NO, it sends an overflow tone, which is a predetermined tone, to the extension telephone 2 using its own tone generating means (4-h) to indicate that the input is invalid. Notice. This tone is heard on handset 2.
1 or from a speaker (not shown).

In this embodiment, the special service code request is made for a specific special service (for example, by specifying incoming call rejection), but it may be made for all special services more simply. That is, for example, [#J 'I
By simply pressing the key J'#J, as much data as can be displayed on the display section 22 may be extracted from the first addresses of memory tables B and C and sent as display data. Then, a display request from the next address is made using a predetermined key. Furthermore, if text data explaining the content of the special service is prepared in the storage unit 5 and transferred together with the above display to be displayed on the display unit 22, it becomes more convenient. [Effects of the Invention] As explained above. As described above, according to the present invention, the display data of the special service function code is transferred in response to a request from the extension terminal, and the display based on this display data is performed on the extension terminal, so that the operator can You can learn the code while you are there, and you can receive the desired service even if you do not know it.

[Brief explanation of drawings]

Figure 1 is a functional block diagram of one embodiment of the present invention, Figure 2 is a functional block diagram of an embodiment of the present invention.
The figure is a block diagram of a private branch exchange according to an embodiment of the present invention,
FIGS. 3 and 6 are diagrams showing memory maps in the storage unit of one embodiment of the present invention, and FIGS. 4 and 5 are flowcharts for explaining the operation of one embodiment of the present invention. 1...Central unit 2.21-2n...Extension telephones 131-31...Office line 4...Central unit control section 5...Storage section 6...Maintenance terminal 11...Switching circuit 121-12o... Extension circuit 131-131... Office line circuit 21... Handset 22... Display section 23... Numeric keypad 2
4...Operation unit 25...Control unit 111.
...Detection means 112...Transfer means 113...
・Memory Means Agent Patent Attorney Nori Chika Ken Yudo Yamashita Figure 2 Figure 4 Figure 5 Figure 6vA

Claims (1)

[Scope of Claims] In a telephone system in which a central device executes a corresponding special service to the extension terminal in response to a special service function code sent from an extension terminal, a display section for displaying information; , an input section for inputting information;
an extension terminal device having a control section that transmits data based on information input from the input section and controls display on the display section based on display data provided; a detection means for detecting whether or not it is a code request for a service function; a storage means storing a feature code that is a code for a special service function; and the detection means detects that data for a code request for a special service function has arrived. 1. A telephone system comprising: a central device having a transfer means for transferring feature code display data in said storage means to said extension terminal device when