JPH0258464A - Character message display system for private branch exchange system - Google Patents

Abstract

PURPOSE:To know the condition of an object without calling the object, and to execute rapid repeating operation of calling by making a concentrated receiver or an extension telephone which is paired with the concentrated receiver display a character massage set by key operation to the extension telephone. CONSTITUTION:Electronic key telephones(EKT) 1a to 1n to set a character message are distinguished from other conditions in the form of changing the flashing cycle of a corresponding display, etc., and the server of a concentrated receiver (DSS console) 6 can know which EKT among the EKTs 1a to 1n sets the character message. Then, when the key operation of the DSS console 6 corresponding to the objective EKT to be confirmed is executed, the character message set to the applying EKT is displayed at the display of the DSS console 6 or the EKT used paired with it. Thus, the DSS console 6 server can confirm the condition of a requested object with hearing the talking of a transmitter, and can execute rapid repeating operation.

Description

[Detailed Description of the Invention] [Objective of the Invention] (Field of Industrial Application) The present defense relates to a text message display method for a private branch exchange system equipped with an electronic 41η internal exchange or an electronic button telephone device, etc. be.

(Prior Art) Conventionally, as a function of the service of a private branch exchange system, there is a function for text messages. This text message incompetence involves editing and inputting arbitrary text messages using the keys on the electronic key telephone (hereinafter abbreviated as EKT) that has a display that can display multiple characters or numbers.

This is set on the display of the relevant EKT, and if the EKT to which this text message is set receives an incoming call from another EKT, the text message that has been set will be displayed on the calling EKT. This function is to display the information on the display. Therefore, if you use this function, by setting your EKTl as a text message stating the reason for your absence when you leave your desk, when you receive a call from another EKT, you can immediately notify the caller of the reason for your absence. can inform you,
This has the advantage of not requiring the caller to spend unnecessary waiting time.

On the other hand, there is a central reception device (hereinafter abbreviated as DSS console) that is connected to the private branch exchange system. This DSS console has multiple keys and corresponding ED displays, and is used in conjunction with EKT to relay incoming calls.
Multiple keys on the console are pre-installed with the EKT in the system.
of? The fi number is assigned 1 for each 1-. Then, the L key provided corresponding to this key
The ED display notifies the state of the EKT of the number assigned to the key by its lighting state. 'rj, that is,
If the EKT attached to that key is not in use, the ED indicator is off, and when the EKT is in use, the LED indicator turns on. Therefore, the operator of the DSS console can immediately confirm which EKT is in use by looking at the display status of this LED display.

Furthermore, by pressing the key to which the EKT number vJ is assigned on the DSS console, a vacant extension is automatically captured and a call can be made to the EKT number printed on the key. In this case, the keys on the DSS console can be used for various functions in addition to the functions described above, depending on the programmer.

(Problem to be Solved by the Invention) As mentioned above, in the θSS console of the conventional internal telephone exchange system, there is no simple display of whether extension phone n is free or in use, so it is difficult to tell whether the other party is absent or not. The problem is that you have to see the other party by calling them once. In addition, the text message function 1 that informs the other party of your absence is activated only when the other party calls, so the person operating the DSS console should temporarily hold the call and then send the desired message. The process is complicated, such as calling the other party, then learning through a text message that the other party is unavailable, answering the held call, informing the other party that the other party is unavailable, and if necessary putting the call on hold again and calling another party to take over. must be operated. For this reason, there is a problem in that the calling station may be made to wait unnecessarily or may feel uncomfortable.

SUMMARY OF THE INVENTION It is an object of the present invention to provide a message display method for an in-line switching system that allows the state of the other party to be known without calling the other party and allows for faster call relay operations. .

[Structure of the Invention] (Means for Solving the Problems) The present invention, when setting a text message, transmits the display state of the display of the central reception device corresponding to the incoming call for which the text message is set. The text message set by operating the key corresponding to the extension telephone 4 is displayed on the central reception device or the extension telephone paired with the central reception device.

(Function) For EKTs that have set text messages, distinguish them from other states by changing the flashing cycle of the corresponding display, etc., and notify the operator of the DSS console that the EKT has set text messages. Notifies you, and if a key operation on the DSS console corresponding to the other party's EKT you want to check is performed, the character message set in the corresponding EKT is sent to the EK used in conjunction with the DSS console.
Display on the T display. Therefore, if you set up a text message to indicate that you are absent from the W1 seat, the person handling the DSS console will check the status of the desired party while interrupting the caller's conversation, and place the call on hold even if the caller is absent. This can be quickly communicated to the caller without having to do so.

(Example) Hereinafter, the present invention will be described in detail with reference to the drawings.

FIG. 1 is a block diagram of an electronic private branch exchange system according to one embodiment of Kokumei Ki. In the figure, a plurality of electronic keypads (EKTs) la to 1n are connected to a speech path network (SW) 3 via telephone interface circuits (ELCs) 2a to 2n, respectively. This communication path network 3 is a central office line interface circuit (TRK>4a
It is connected to the central office lines 5a to 51 via lines 5a to 41. Further, the DSS console line 6 is connected to a control data bus line 8 via a DSS console interface circuit (DLC) 7. On the other hand, the communication path network 3, the telephone interface circuits 2a to 2n, and the office line interface circuits 48 to 41 are also connected to the control data bus line 8, and further connected to the central processing (CC) 9 via the same path line 8, Memory storage (MEM) 101
．． : CC that performs control operations according to stored programs
9 and EKT1a via SW3.
~1n questions and EKTla ~1n and station Pi! 58-5
It is configured to form a communication path with 1.

The DSS console 6 includes, for example, 60 as shown in FIG.
1-function keys 600a to 659a and LED indicators 600b to 659 provided corresponding to each function key.
It is equipped with b. These function keys 600a to 659a
can be set to any function by programming, but here it is set as the self-e-call key for the desired extension, and the extension number 200 is on the key 600a, and the extension number 200 is on the key 600a.
Extension numbers are assigned to 1a in order, such as extension number 201, and so on. Further, the ED displays 600b to 659b corresponding to each of these keys display the status of the EKT of the extension number assigned respectively.

On the other hand, EKTIO, which is used in pair with DSS6, has a handset 11, a dial key 12, and
, a character message content confirmation key 13a that is newly provided in this embodiment as one of each scale function key, an LED display 14a provided corresponding to the confirmation key, and a plurality of letters or numbers. Displayable LCD display 1
5 etc.

Figure 4 shows each EK installed in the device (MEM) 10.
A memory 400a that stores a flag indicating whether or not a text message is registered, and memories 400b and D that store data of registered text messages.
It is a diagram showing the configuration of a memory 400c for storing the state when confirming the contents of a text message provided for the SS console. The memory 400a that stores the registration flag of the text message is registered in the initial process.
A specific value ``''F'' indicating ``'' is set, and ``01n'' is set when a character message is registered.

Also, a memory 400 for storing text message data.
b is a specific value that indicates “no data” at initial time” F
F” is set on the specific side. Also, the memory 400c
is set to a specific value "00" indicating a confirmation start input waiting state in the initial processing.

Next, for the method of displaying and confirming text messages from the DSS console 6 in this embodiment, please refer to the memory contents in FIG. 4, the operation flow in FIG. 5, and the control flow in FIGS. 6 and 7. and explain.

First, when an arbitrary EKT presses the text message key set on the telephone to set a text message, the key manual input is captured by the key manual processing in step 7゜1 of the WiJ control flow in Figure 6, and then In step 702, it is determined whether or not there is a character message key. If it is a text message key, the process advances to step 703, where it is determined whether or not to start setting a text message, and if setting has started,
Step 704 starts text message setting 51!
l! The process is completed and the EKT status is changed to editing text message. Next, enter the desired message using the dial keys on the EKT, and the text message Bf
Since the state is J, the process advances from step 710 to step 711, and the input character data is stored in the memory 400.
b sequentially. When editing is completed, press the text message key again to register the text message. Then, since this is input processing of the character message key during editing, it is determined in step 705 that "'registration" is performed, and in the next step 706, the character message registration processing is performed.

As a result, the value "pa01" indicating that the message is being registered is set in the memory 400.] corresponding to the corresponding EKT.

Next, in step 707, the LED display in the DSS console 6 having the automatic transmission key (600a to 659a) corresponding to the EKT is made to blink at 11 regular intervals, and a text message is set to the EKT. Display that there is.

, #, T, If you press the character message key again from the state where the character message is being recorded, J'3 will go to step 705.
In step 708, the text message is canceled and the message ``No registration'' is stored in the memory 400d corresponding to the corresponding FKT.
F" is set. Then Stella 1709 U,
14> to the corresponding EKT! DS with IJ transmission key
The 1-D display of the key on the S console 6 is turned off to notify that the ff record of the text message has been retrieved.

On the other hand, in order to check the text message registered in any EKT on the DSS console 6, first press the text message confirmation key 13a provided on the EKTIO used in the DSS console 6 and bare. Then, in the key manual processing at step 801 of the control flow shown in FIG. In step 803, the memory 40, which is provided corresponding to the DSS console 6, and indicates the status of content confirmation.
Read the contents of 0c. Here, the value ``''OO'''' is set, which increases the state of waiting for human power to start.
Proceeding to step 804, the contents of the same message 400C are changed to the special value "'01" indicating the contents confirmation code χ7-code, and the automatic operation of the 083 console 6 where there is one EKT whose contents are to be confirmed. Wait for the input of the call key (Fig. 5 ■) Next, check the contents [KT allocates 1 DS]
Press the automatic optical signal key on the S console 6.

Then, the process advances to step 80C and step 807, and the contents of the memory 400C indicating the status of contents confirmation are read out again. Here, the contents are confirmed by the previous operation.
'', so in step 808, the content of the text message registered in the EKT of the extension number corresponding to the manually entered automatic call key is read from the corresponding area of the memory 400b, and the text message establishment key 13 is read out from the corresponding area of the memory 400b.
The content of the text message is displayed on the LCD display 115 of the EKTlo that operated a (Fig. 5 - . . . the other party's message is displayed). Here, if you want to check the contents of the text message of another EKT, if you continue to operate the own al1 transmission key of the DSS console 6 to which the line number is assigned, you can check the text message registered in the corresponding EKT. The message is displayed on the EKTIO's LCD display 15.

Furthermore, if you wish to read the displayed text message, you can press the text message R recognition key again from the content i9 fi mode.

Then, in step 803, it is determined that the process is cancelled, and in step 805, the LCD display 15 of the EKTIO on which the character message confirmation key was operated is switched to display the corresponding state. In other words, if the operation is in a call state, the other party's display (Fig. You can check text messages set for any party without calling that party.

The LED indicates whether text messages are set or not.
Instead of changing the flashing cycle of the display, notification may be made by changing the brightness.

In addition, although the content to be recognized is a text message, other data recorded from each EKT, such as the extension number of the forwarding destination, etc., may also be used.

[Effect of the Invention 1] As explained below, according to the present invention, the operator of the DSS console can recognize which extension telephone □ is setting a text message based on the difference in the display status of the LED display. , and you can check the contents of the text message registered on the extension phone without having to call or call the other party, so you can check the status of the recipient and immediately notify them of absence etc. while answering the incoming call. This makes it possible to notify the caller immediately, allowing for quick relay operations.

[Brief explanation of the drawing]

FIG. 1 is a block diagram of an electronic private branch exchange system showing an embodiment of the present invention, FIG. 2 is a diagram of a DSS console, FIG. 3 is a diagram of an electronic key telephone (EKT), and FIG. 4 is a diagram of a DSS console. 5 is an explanatory diagram showing an example of the operation flow and message display in the embodiment. FIG. 6 is a diagram showing the setting/cancellation of a text message. FIG. 7 is a flowchart showing the control flow for confirming a text message from the DSS console. 18~1n...key telephone, 2a~20...E
K-cho interface circuit, 3... Call path network, 48-41... Office line interface circuit, 5a-5
1... Office line, 6... O8S console, 7... D
SS console interface circuit, 8... control data bus, 9... central processing unit, 10... storage device,
600a ~ 659a ・I function key, 600b ~ 659
b...LED display, 11...Handset, 12...
- Dial key, 13a... Text message confirmation key 14a... LFD display for text message confirmation,
15...LCD display.

Claims (1)

[Scope of Claims] A central reception device that has a plurality of extension telephones, keys and displays corresponding to each of the extension telephones, and relays incoming calls to each extension telephone, and a central office line and these extension telephones. and a private branch exchange installed between the terminal and the central reception device.Each telephone extension can set an arbitrary text message using letters or numbers, and in response to an incoming call from another telephone extension, the set text message is sent to the other telephone extension. In a private branch exchange system having a function of transmitting and displaying the text message to an extension telephone, when setting the text message, the display state of the display of the centralized reception device corresponding to the extension telephone to which the text message is set is different from the call originating/receiving state. and display a text message set by operating the key corresponding to the extension telephone on a central reception device or an extension telephone paired with the central reception device. Display method.