JPH02186474A - Transaction selecting device for automatic cash paying machine - Google Patents

Abstract

PURPOSE:To select a desired transaction subject and to easily execute start operation by arranging plural switches with lamps corresponding to the transaction subjects and pushing down the switch with lamp to display the transaction subject desired by a customer. CONSTITUTION:The transaction subject switch desired by the customer is pushed down. For example, when the desired subject is pay-back, a pay-back switch 11 is pushed down. A contact 24a of a switch 24 linked to a lamp box 23 of the switch 11 is closed and an automatic cash paying machine identifies the transaction subject desired by the customer. When the central processing unit of the cash paying machine identifies the transaction subject desired by the customer, the lamp of the switch of the unselected transaction subject, a cashing switch 12 in this case, and the lamp of a balance collation switch 13 are turned off. Until transaction is completed, the transaction subject desired by the customer, the pay-back in this case, is displayed. Thus, even for an untrained person, it is decreased that an operating method is not understood and that the use of the cash paying machine is kept at a distance.

Description

DETAILED DESCRIPTION OF THE INVENTION [Field of Industrial Application] The present invention relates to a transaction selection device for an automatic teller machine used in financial institutions and the like.

[Prior art] Automatic teller machines, so-called cash dispensers,
Although it is a machine exclusively for dispensing cash, it has recently become popular as a machine for borrowing cash in addition to dispensing cash from a customer's savings account and checking balances.

When a customer uses an automatic cash dispensing device having multiple functions as described above, he or she must make a transaction selection based on whether to make a withdrawal from his or her savings account, view the account balance, or receive a loan.

In conventional automatic teller machine transaction selection devices, keys with the handling items engraved are placed near the numeric keys, and the corresponding keys are pressed down, or a button for operation guidance is placed. A touch panel was installed above the cathode ray tube display, and students could select the subject by touching the corresponding part of the subject displayed on the cathode ray tube.

In addition, some automatic teller machines that handle fewer items and have fewer operating steps employ an operation guide g110 as shown in Figure 4 that displays a series of steps that a customer must perform before completing a transaction. .

This operation guide display ll1lO shows the steps to be operated as cart insertion step 3. PIN input step 4.
Amount key entry step 5, computer processing step 6, cart receipt receiving step 7, bill receiving step 8
Each frame representing each step has its contents highlighted by a lamp installed inside, so what the customer should do is clearly displayed.

[Problems to be Solved] However, even in automatic teller machines that employ such an operation guide display panel IO, the handling items for selecting two transactions are provided near the numeric keys.

Therefore, customers who are unaccustomed to operating this type of automatic teller machine must understand the sequence of operations on the operation guide display panel and then search for the appropriate key in order to select the desired service item. There was a problem in that it took time to use the automatic teller machine, and as a result, customers avoided using the machine.

The present invention was conceived in consideration of the above-mentioned problems, and is an automatic cash payment system that makes it easy for even customers who are inexperienced to use the system, and eliminates the need for customers to refrain from using the system due to lack of understanding of how to operate it. The purpose is to provide a machine transaction selection device.

[Means for Solving the Problems] In order to achieve the above object, the present invention provides a cash dispenser equipped with an operation guide display panel consisting of a plurality of panels for guiding the operation steps of an automatic teller machine and operation details to a customer. Automatic payment machine transaction selection! 2. At the e-machine, a plurality of switches with lamps corresponding to the handling items of the automatic teller machine are arranged on the first frame of the operation guide display panel, and the customer presses down the said switch with lamps displaying the handling item desired by the customer. By doing so, it is possible to select the desired subject.

[Example] An example of the present invention will be described below with reference to the drawings. In addition, common reference numerals are given to parts that are common to the conventional art and will be explained.

FIG. 1 is a plan view showing an operation guide display panel l of a transaction selection device for an automatic teller machine according to an embodiment of the present invention.In FIG. 1, 2 is a transaction selection step, and 3 is a cart insertion step 34.
5 is a password inputting step, 5 is an amount inputting step, 6 is a computer processing step, 7 is a card receipt receiving step, and 8 is a banknote receiving step, which are common to the conventional method except for the transaction selection step 2.

Fig. 2 is an exploded perspective view showing the structure of transaction selection step 2, which is the first frame of the operation guide display panel. In Fig. 2, 11 is a refund switch, 12 is a cash advance switch, and 13
are balance inquiry switches, each with a lamp that indicates the handling items listed.

FIG. 3 is a cross-sectional view of the refund switch 11, the cash advance switch L2, and the balance inquiry switch 13, which have a common cross-sectional structure. , 24 is a switch, 24a is a contact, and 25 is a spring.

In the additional subject display g121, when the lamp 22 is turned on, the characters written on the surface are embossed.

Display the currently available subjects.

Next, the operations performed by the customer in this embodiment will be explained.

Before the customer starts the operation, the lamps of the lamp switches for all the tradeable items are lit, and the customer can know the tradeable items by looking at the first frame of the operation guide display panel 1. Keep it.

First, switch the subjects that the customer desires.

For example, if the subject is a subject for which you would like a refund, press the refund switch 11, and then press the refund switch 1.
When the contact 24a of the switch 24 connected to the lamp box 23 of 1 is closed, the automatic teller machine can identify the transaction item desired by the customer.

When the central processing unit (not shown) of the automatic teller machine identifies the transaction items desired by the customer, 1. 2. The transaction items that were not selected 2. In this case, the transaction is completed by turning off the lamps 22 of the cash advance switch 12 and the balance inquiry switch 13. The customer's desired subject can be displayed until the process is completed.

Control of the automatic teller machine then proceeds to card insertion step 2 and subsequent steps.

[Effects of the Invention] As explained above, the present invention provides a transaction selection function on the first frame of the operation guide display panel of an automatic teller machine, thereby making it easier for customers to use the automatic teller machine. This has the effect of making the start operation easier and reducing the number of inexperienced people who avoid using it because they do not understand how to operate it.

[Brief explanation of the drawing]

FIG. 1 is a plan view of an operation guide display panel showing an embodiment of the present invention, FIG. 2 is an exploded perspective view of a top in the transaction selection step, FIG. 3 is a sectional view of a switch built in the first top, and FIG. FIG. 4 is a plan view corresponding to FIG. 1 of a conventional operation guide display panel. l: Operation guide display panel 2: Frame of transaction selection step 3: Card insertion step 4: 5: 6 = 7: 8: Frame of password input step Frame of amount input step Frame of computer processing step Frame of cart receipt receiving step Bill receiving step frame: Refund switch: Cashing switch: Balance inquiry switch: Display board 2 lamps 2 lamp box: Switch: Spring Figure 2 Figure 3 Agent Patent attorney Kihei Watanabe

Claims (1)

[Claims] In a transaction selection device for an automatic teller machine, which is equipped with an operation guidance display panel consisting of a plurality of panels for guiding the operation steps of the automatic teller machine and operation details to a customer, a first one of the operation guidance display panel The frame is equipped with multiple switches with lights corresponding to the subjects handled by the automatic teller machine, and the customer can select the desired subject by pressing down on the lighted switch that displays the desired subject. A transaction selection device for an automatic teller machine, characterized in that: