JPH02131061A - Voice reply device - Google Patents
Voice reply deviceInfo
- Publication number
- JPH02131061A JPH02131061A JP28356888A JP28356888A JPH02131061A JP H02131061 A JPH02131061 A JP H02131061A JP 28356888 A JP28356888 A JP 28356888A JP 28356888 A JP28356888 A JP 28356888A JP H02131061 A JPH02131061 A JP H02131061A
- Authority
- JP
- Japan
- Prior art keywords
- voice
- data
- voice data
- audio
- secondary storage
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
- 230000015654 memory Effects 0.000 claims abstract description 14
- 230000004044 response Effects 0.000 claims description 14
- 238000013500 data storage Methods 0.000 claims description 8
- 230000006870 function Effects 0.000 claims 1
- 238000000034 method Methods 0.000 abstract description 5
- 230000000694 effects Effects 0.000 description 2
- 101100273213 Arabidopsis thaliana CAR8 gene Proteins 0.000 description 1
- 101150011345 CA8 gene Proteins 0.000 description 1
- 238000006243 chemical reaction Methods 0.000 description 1
- 238000013480 data collection Methods 0.000 description 1
- 238000010586 diagram Methods 0.000 description 1
Abstract
Description
【発明の詳細な説明】
〔産業上の利用分野〕
本発明は、電話加入者からのブツシュボタン信号、又は
音声信号全入力とし、その結果盆音声で加入者に通知す
る音声応答装置における音声メモリの制御方式に関する
。[Detailed Description of the Invention] [Industrial Application Field] The present invention provides a voice response device that inputs all the button signals or voice signals from telephone subscribers, and as a result, notifies the subscriber by voice. Concerning memory control methods.
不晃明の対象となる音声応答装置は、崗えは”日立Ｗ′
Ｆ崗Ｖｏｌ、 ６５ Ｎｏ、 １２ Ｋ ％ける日立音
声応答装置ＩＨ工ＶＯＲＳシリース」 １と題する陶文
＆Ｃｇ己載さｔ″Ｌ又いる。従来の装置は音声テーク記
憶部（音声メモリ）が−一類しρ・１工く、音声データ
量が音声出力側−万式の制約おまひ音声データ記憶都り
各賞の制約により、登録できる音声データ蓋に制約があ
る。The voice response device subject to the failure is “Hitachi W”.
Feng Vol. 65 No. 12 K% Hitachi Voice Response System IH Engineering VORS Series 1 is published by the author & Cg himself.The conventional device has a voice storage section (voice memory) that is one of a kind. There is a limit to the amount of audio data that can be registered due to restrictions on audio data storage and each award.
上韻便米技術は、音声応答装置から加入者に対し出力で
きる音声は音声データ記憶Ｓ（メモリー）に格納されて
いる音声データのみであった為、音声出力制御方式およ
び音声データＷ６憶都の′＃量等の方式制約により、多
種の音声會処理でさｌよい等の問題があった。With the above technology, the voice that could be output from the voice response device to the subscriber was only the voice data stored in the voice data storage S (memory), so the voice output control method and the voice data W6 memory were Due to system constraints such as quantity, there have been problems such as slowness in various types of audio conference processing.
本発明の目的は、発生頻度の少７表い音声データは二次
記憶装置（り６えば磁気ディスク鉄直等〕に格納してお
き、必要の都麓二次記憶装置から音声テーク音読み出し
、音声出力することにより、多情の音声全処理可能にす
ることにある。The purpose of the present invention is to store audio data that occurs infrequently in a secondary storage device (e.g., a magnetic disk, etc.), read out the audio take sound from the secondary storage device as needed, and By outputting audio, it is possible to process all types of audio.
上記目的は、音声応答装置内の音声データ記憶部（メモ
リー）全発生頻度の高い音声データ格納エリアと発生頻
度の少ない音声データを格納するエリアとに分割し、発
生頻度の高い音声データは常に音声記憶Ｂｖｃ登録さγ
しており、発生頻度の少ない音声データは二次記憶装置
に登録しておき、心安の都度、該当の音声データは二次
記憶装置から読み出した後、音声データ記憶部の発生頻
度の少ない音声データ格納エリアに転送され、音声出力
することにより達成される。The above purpose is to divide the entire voice data storage section (memory) in the voice response device into an area for storing voice data that occurs frequently and an area for storing voice data that occurs less frequently, so that the voice data that occurs frequently is always Memory Bvc registered γ
Therefore, voice data that occurs infrequently is registered in the secondary storage device, and whenever necessary, after reading the corresponding voice data from the secondary storage device, the voice data that occurs infrequently in the voice data storage unit is stored. This is achieved by being transferred to the storage area and outputting audio.
音声応答装置における音声出力処理は、音声データ會二
仄記憶装置から読み出し、音声データ記憶部（メモリー
）に転送さ粁た後、音声出力制御Ｓによジ音声データ記
憶部より音声データが取出され、デイシイタル／アナロ
グ変換さγムて音声を出力する。In the voice output processing in the voice response device, the voice data is read from the second storage device, transferred to the voice data storage section (memory), and then retrieved from the voice data storage section by the voice output control S. , performs digital/analog conversion and outputs audio.
こγしによジ、多植の音声データ登録および音声〔実施
例〕
以下、本発明の一実施例を図によジ説明する。EMBODIMENT OF THE INVENTION An embodiment of the present invention will be described below with reference to the drawings.
音声応答装置（ＡＲ８）は、加入者が電話機６のブツシ
ュボタン操作によ多入力情報全音声応答ＣＡＲ８）１１
Ｃ通知する。入力情報（ブツシュホン信号）は網制御装
置［Ｎ０Ｕ）３０で受信し、制御部ＣＤＶＣ）２０ｉ介
して主制御装置［ＭＣＵ）１［ＪＩＣ通知される。ＭＯ
ＵＩＯはその入力情報をもとにファイル検索全行ない、
その結果を音声で加入者に通知する為、ＭＯＵＩＯは音
声データが格納されている音声メモ＋７（ＡＭＵ）６０
のアドレス’１ＤＶＯ２０ｉ介して音声制御装置（ＡＯ
Ｏ）７０に通知し、ＡＣ！０７０は指定された音声格納
アドレスをもとにＡ Ｍ Ｕ ６０から音声データを読
み取ｊＱ ＩＪＯＵ３０ ’（ｉ−介して音声を加入者
に通知する方式である。The voice response device (AR8) is a voice response device (CAR8)11 that allows the subscriber to respond to multiple input information by operating the button on the telephone 6.
C Notify. The input information (button signal) is received by the network control unit [N0U) 30, and is notified to the main control unit [MCU) 1 [JIC] via the control unit CDVC) 20i. M.O.
UIO performs all file searches based on the input information,
In order to notify subscribers of the results by voice, MOUIO uses a voice memo +7 (AMU60) that stores voice data.
Voice control device (AO) via address '1DVO20i
O) Notify 70 and AC! 070 is a method of reading audio data from the AMU 60 based on the designated audio storage address and notifying the subscriber of the audio via jQ IJOU30' (i-).
音声メモＩＪ（ＡＭＵ）６０のエリアは２分割さ扛でお
り、一方には発生頻度の高い音声データが常に登録さ扛
でおり、もう一方のエリアは発生頻度の低い音声データ
を格納する為に確保さγしたエリアである。The area of the voice memo IJ (AMU) 60 is divided into two areas; one area is used to always register voice data that occurs frequently, and the other area is used to store voice data that occurs less frequently. This is a secured area.
発生頻度の低い音声データは二次記憶装置（ＤＫ）４０
に登録されており、その音声データに対し音声出力の要
求が発生した時、ＭＯＵＩＯはＤＫ４０よ！ｌｌｌｌ該
当音声メータみ出し、ＤＶＣ！２０を介して音声テータ
曹込装置（ＡＭＣ）５０に対し音声データをＡＭＵ６０
の発生頻度の低い音声データを格納するエリアに転送す
る様依頼する。Audio data with low occurrence frequency is stored in secondary storage device (DK) 40
is registered in DK40, and when a request for audio output occurs for that audio data, MOUIO is registered as DK40! llll Applicable audio meter protruding, DVC! The audio data is sent to the audio data collection device (AMC) 50 via the AMU 60 via the AMU 20.
request to be transferred to an area that stores voice data that occurs infrequently.
転送完了後、ＭＯＵｌｏは該当の音声データが格納され
ているＡＭＵ６０のアドレス１ＤＶｃ！２０’ｉｉ介し
てＡＣＣ７０ｉＣ通知され、ＡＯＣ７０はＡＭＵ６０か
ら音声データを取出し、Ｎ０Ｕ５０ を介して音声が加
入者に通知される。After the transfer is completed, MOUlo transfers the address 1DVc of the AMU 60 where the corresponding audio data is stored! 20'ii, the AOC 70 retrieves the audio data from the AMU 60, and the audio is notified to the subscriber via the N0U50.
本実施力により音声出力制御部の方式容量を大きくする
ことなく、又音声メモリ量を増加されることなく、多種
多量の音声データの登録および音声出力を可能にするこ
とができる。This implementation capability makes it possible to register and output a wide variety of audio data and audio output without increasing the system capacity of the audio output control section or increasing the amount of audio memory.
本発明によれば音声応答装置において、音声データ記憶
部（メモリー）の容量全多くすることなとなく、多菫の
音声データの登録全可能にすることができ、音声応答装
置のサービス性の向上が計かれる。According to the present invention, in a voice response device, it is possible to register multiple voice data without increasing the capacity of the voice data storage unit (memory), and the serviceability of the voice response device is improved. is measured.
図は本発明の一実施例の音声応答装置および関連装置の
ブロック構成図である。
１・・・音声応答装置（ＡＲＥ）。
２・・・公家電話網。
６・・・電話機。
１０・・・主制御装置（ＭＯＵ）。
２０・・・制御部ＣＤＶＣ！ ） 。
３０・・・網制御装置（ＮＯＵ）。
４０・・・二次記憶装置（ＤＫ）。
５０・・・音声データ書込装置（ＡＭＯ）。
６０・・・音声メモリ（ＡＭＵ）。
７０・・・音声制御装置（ＡＣＣ）。The figure is a block configuration diagram of a voice response device and related devices according to an embodiment of the present invention. 1...Audio response device (ARE). 2... Noble telephone network. 6...Telephone. 10... Main control unit (MOU). 20...Control unit CDVC! ). 30...Network control unit (NOU). 40...Secondary storage device (DK). 50...Audio data writing device (AMO). 60...Audio memory (AMU). 70...Audio control device (ACC).
Claims (1)
は音声信号で受け、その結果を音声にて加入者に通知す
る機能を有する音声応答装置において、音声データを格
納するメモリを発生頻度の高い音声データ格納エリアと
発生頻度の少ない音声データを必要な都度、二次記憶装
置から読み出し、その音声データを格納するエリアを分
離し、両者の音声メモリを用いて音声出力制御を行なう
ことを特徴とする音声応答装置。1. In a voice response device that has the function of receiving input information from a telephone subscriber as a push button signal or voice signal and notifying the subscriber of the result by voice, the memory for storing voice data is The data storage area and infrequently occurring audio data are read from the secondary storage device each time they are needed, the area for storing the audio data is separated, and the audio output is controlled using the audio memories of both. Voice response device.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| JP28356888A JPH02131061A (en) | 1988-11-11 | 1988-11-11 | Voice reply device |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| JP28356888A JPH02131061A (en) | 1988-11-11 | 1988-11-11 | Voice reply device |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| JPH02131061A true JPH02131061A (en) | 1990-05-18 |
Family
ID=17667212
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| JP28356888A Pending JPH02131061A (en) | 1988-11-11 | 1988-11-11 | Voice reply device |
Country Status (1)
| Country | Link |
|---|---|
| JP (1) | JPH02131061A (en) |
-
1988
- 1988-11-11 JP JP28356888A patent/JPH02131061A/en active Pending
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| US4593324A (en) | Image data storing device | |
| JPH02131061A (en) | Voice reply device | |
| US4646288A (en) | Multi-line accumulator/multiplexer | |
| JP3347064B2 (en) | Image signal processing device | |
| JPH08153077A (en) | Cooperative working system | |
| JP2870904B2 (en) | Media conversion data transmission method | |
| US6405293B1 (en) | Selectively accessible memory banks for operating in alternately reading or writing modes of operation | |
| JPS58111599A (en) | Switching circuit network and method for time division multiplex communication system | |
| JPS6373756A (en) | Accumulation and delivery type information processor | |
| JPS62225063A (en) | Recording method for detailed changing information | |
| JPH0622035A (en) | Data input output device | |
| JPH01215154A (en) | Isdn termination system | |
| JP2944193B2 (en) | Data receiving device | |
| KR100204877B1 (en) | A transportation apparatus for voice data in vms | |
| JPS5838016B2 (en) | Automatic destination addition device | |
| JPS59148093A (en) | Voice message alteration system | |
| JP3343460B2 (en) | HDLC frame processing device | |
| JPH10294740A (en) | Common memory type atm switch system | |
| JPS62269548A (en) | Presonal computer voice mail system | |
| JPS624029B2 (en) | ||
| KR930003154B1 (en) | Voice mail data configuration method | |
| JPS6053363A (en) | High speed/low speed reproduction circuit of sound storage device | |
| JPS6048774B2 (en) | Data file management method | |
| KR960020281A (en) | Circuit for processing service tone and complex frequency tone as voice message | |
| JPS58113154U (en) | Large capacity search device using ID card |