JPH01180094A - Automatic teller machine with wheelchair using function - Google Patents

Abstract

PURPOSE:To improve service correspondence by also taking account of transaction use for a customer using a wheelchair by providing a recessed part for corresponding to the wheelchair, into which the front edge part of the wheelchair is permitted to be inserted, at the front surface lower part of the title device main body equipped with a service panel part. CONSTITUTION:A physically handicapped person 31 approaches a teller machine 11 while sitting on a wheelchair 29, and the person 11 inserts a lower edge feet placing part 30 of the wheelchair 29 into a recessed part 13 for corresponding to the wheelchair formed on the front surface lower part of the teller machine 11. Thus, the wheelchair using customer 31 can approach up to a service panel part 12 at which the customer 31 can execute a transaction operation, and the customer 31 can service-operate while sitting on the wheelchair 29.

Description

[Detailed Description of the Invention] (a) Industrial Application Field The present invention relates to automated teller machines that perform various transactions, such as automatic teller machines and automatic currency exchange machines used in banking operations, and more broadly. More specifically, the present invention relates to an automatic transaction device with a wheelchair usable function that enables physically handicapped persons to use wheelchairs.

(B) Prior art As shown in FIG. 4, a conventional automatic transaction device has a transaction status display screen 43 as a customer service panel section 42, a passbook insertion slot 44, a banknote insertion slot 45, and .7J
- card insertion slot 46, bill discharge slot 47, input operation key 48,
Transaction guide screens 49 and the like are provided, and customers operate these to automatically conduct transactions.

However, while this customer service panel is designed to be easy for normal people to operate while standing, it does not take into account the need for people with physical disabilities to use wheelchairs. Therefore, under the current situation, even if a person tries to use a wheelchair, he or she cannot get close to the front of the automatic transaction device because the wheelchair obstructs the transaction, and therefore cannot make a transaction.

(C) Problems to be Solved by the Invention This invention takes into consideration the unique shape of wheelchairs and provides a single chair usage function with a customer service structure that allows transactions to be made by approaching the front of the device while sitting in the wheelchair. The purpose is to be an automatic transaction device with a

(D) Means for solving the problem The present invention is an automatic transaction device having a customer service panel section on the upper front side of the main body of the V:C machine, and the front end of the wheelchair It consists of an automatic transaction device with wheelchair-specific functions, which is equipped with a wheelchair-compatible recess that allows the insertion of a wheelchair.

(E) Function of the Invention According to this invention, when a physically handicapped person or the like transacts while sitting in a wheelchair, the front end of the wheelchair is inserted into the wheelchair-accommodating recess formed at the lower front of the main body of the device. By doing so, the wheelchair user can approach the customer service panel section and perform customer service operations while sitting in the wheelchair.

Kube) Effects of the invention As a result, the automatic transaction device can not only be used by general customers for transactions in the same way as existing automatic transaction devices, but also has a high level of customer service, considering the use of transactions by customers in wheelchairs. .

(g) Examples An embodiment of the present invention will be described in detail below based on the same drawing.

The drawing shows an automatic teller machine with wheelchair accessibility;
In FIGS. 1 and 2, this automatic cash deposit payment system 1111 with a wheelchair usable function has a customer service panel section 12 at the upper front surface and a wheelchair accommodating recess 13 at the lower front surface.

The customer service panel section 12 includes a vertical customer section 14 at the top and a protruding customer service section 15 at the bottom.
A handling display 16 is provided at the upper left position to display the operating status of the payment machine 11 such as "transaction in progress" or "transaction stopped", and an operation display 17 is provided at the upper right position. Displays transaction usage such as automatic teller machine with transfer function.

In addition, the lower part of these displays 16 and 17 is equipped with a passbook insertion slot 18 and a card insertion slot 19.
The passbook given to the customer is inserted into the passbook insertion slot 18 in a printable manner, and the card given to the customer is inserted into the card insertion slot 19.

Furthermore, a banknote discharge port 20 is provided at the bottom of one card insertion slot, and banknotes and slips are discharged here.

On the other hand, the protruding customer service section 15 is provided so as to protrude far toward the front in consideration of the operability of customers.
A bill insertion slot 21 with an open upper surface is provided at a position facing the lower part of the customer service section 8, and this upper surface is normally closed with a shutter 22 and opened when necessary. At this side position, a bill insertion flicker 23 and a bill return flicker 24 for displaying the operating status are provided, and are tilted toward the front by about 20 degrees to improve visibility.

In addition, the right side of the customer service area facing the lower side of the banknote ejection port 20 has its front side facing downward in order to facilitate visibility from the front side, especially from a low position such as when using a wheelchair. For example, an inclined operation surface 25 is formed at an angle of about 25 degrees, and a transaction guide surface 26 and each input operation key 27 are provided on this inclined operation surface 25, and transactions displayed on the transaction guide surface 26 are provided. The automatic transaction operation is performed based on the customer's operation of the input operation keys 27 and the like according to the procedure.

Further, on the near side of the above-mentioned inclined operation surface 25, an upright projection 28 is provided to protrude along the upper surface of the front edge, and this upright projection 28
The transaction cards and banknotes are locked at the upper position to prevent the transaction cards and banknotes released from the upper position from accidentally falling downward from the inclined operation surface 25.

The above-mentioned wheelchair accommodating recess 13 is formed below the protruding customer service section 15.

This wheelchair compatible recess 13 has a recess formed at the lower front of the payment machine 11 to accommodate the front footrest 30 of a wheelchair 29 having a unique shape. By inserting the front footrest 30 of the wheelchair user 31 into this recess 13, the wheelchair user 31 can move the customer service panel 1.
2, and it is possible to operate the customer service while sitting in the wheelchair 29.

In this way, the concave shape is formed to avoid collision with the footrest 30 of the wheelchair, thereby enhancing the customer service ability corresponding to the shape of the wheelchair.

In addition, a buffer portion 32 is provided in this wheelchair compatible recess 13 to absorb the impact contact force of the lower end foot rest portion 30 of the wheelchair 29 and prevent the wheelchair 29 from making strong contact. We take into consideration the following.

Further, the lower surface side of the protruding customer service section 15 is arranged so that the wheelchair user 3
1, and its surface is covered with a relatively soft urethane-containing buffer member 33 or the like.

By the way, as shown in FIG. 3, the input operation keys 27 are designed in consideration of wheelchair users, especially physically disabled people who have trembling hands. A guide sheet 35 equipped with a fingertip guide hole 34 for guiding the pressed position is provided at a position facing the upper surface of the screen, and thereby accurate input operations can be expected to avoid pressing mistakes, and the number of customers can be increased.

The automatic cash dispensing machine with a wheelchair usable function configured in this way allows a person with a physical disability to make a transaction while sitting in the wheelchair 29.
At this time, the lower end footrest 30 of the wheelchair 29 is inserted into the wheelchair accommodating recess 13 formed at the lower front of the payment machine 11 to avoid a collision and the customer service panel 1 can be operated for transactions.
wheelchair user 31 can approach wheelchair 2.
Operate customer service while sitting at 9.

Therefore, it is an automatic teller machine with a wheelchair usable function that is not only usable by general customers but also has a high level of customer service, taking into account the use of transactions by wheelchair users.

[Brief explanation of the drawing]

The drawings show an embodiment of the present invention, in which FIG. 1 is a perspective view of an automatic teller machine I with wheelchair user capability, FIG. 2 is a side view of an automatic teller machine with wheelchair user function, and FIG. The figure is an explanatory view of the main parts of input operation keys, and FIG. 4 is a perspective view showing a conventional automatic transaction device. 11...Automated teller machine with wheelchair usage function 12
...Customer service panel section 13...Recessed part for wheelchair use. P-mei-zu

Claims (1)

[Claims] (1) An automatic transaction device that is equipped with a customer service panel section on the upper front of the device body, and a wheelchair-compatible recess that allows the front end of the wheelchair to be inserted in the lower front of the device body. Automatic trading device with functions.