JPH01114248A - Near-by extension number display system - Google Patents

Abstract

PURPOSE:To enable quick counteraction by displaying the extension number of an extension telephone set installed near the extension telephone set with a callee side extension number on the display board of a repeater board. CONSTITUTION:When the extension telephone set 100 originates a call and calls the extension telephone set 110 by requesting the operator of the repeater board 300, a central control device 400 controls a switching network 200, and performs call connection processing between the repeater board 300 and the extension telephone set 110. At that time, the extension number in an extension number storage area and information in a near-by telephone set extension number storage area corresponding to said extension number are read out from a main storage device 500, and transmitted to the repeater board 300. In the repeater board 300, the extension number is displayed on the displaying part of the display board according to the received information. Namely, the number of the extension telephone set near the extension telephone set 110 is displayed. Thus, even if the callee side extension telephone set 110 can not be connected because it is busy, etc., the extension number of the near-by telephone set can be known, and the trouble of the work of the operator of the repeater board can be saved, and search time can be shortened as well.

Description

DETAILED DESCRIPTION OF THE INVENTION [Field of Industrial Application] The present invention relates to an automatic switching system, and more particularly to a nearby extension number display system.

[Conventional technology]

In conventional automatic switching systems, when an extension telephone is called from a relay console, only the extension number of the called party is displayed on the display panel of the relay console.

[Problem that the invention seeks to solve]

In the conventional automatic switching system described above, only the called party's extension number was displayed on the relay console. Therefore, for example, if the called party's extension is busy, in order to call an extension near the called extension, it is necessary to find the corresponding extension number using a telephone installation table, etc., so that prompt response can be achieved. The drawback was that it was not possible.

SUMMARY OF THE INVENTION An object of the present invention is to provide a nearby extension number display system that eliminates the above-mentioned problems.

[Means for solving problems]

In an automatic switching system, the present invention includes a storage means for storing a called side extension number and correspondence information with an extension number of an extension telephone installed close to the extension telephone having the called side extension number; This is a nearby extension number display system characterized by comprising means for displaying the read correspondence information on a display panel of a relay stand.

〔Example〕

Next, the present invention will be explained with reference to the drawings.

FIG. 1 is a block diagram showing an embodiment of the nearby extension number display system of the present invention, FIG. 2 is a diagram showing an example of information stored in the main storage device in FIG. 1, and FIG. It is a figure which shows the example of a display of the relay stand in a figure.

In FIG. 1, a switching network 200 includes telephone extensions 100.1.10.1120 and a relay console 30.
In addition to controlling the switching network 200, the central control device 400 reads data from the main storage device 500, executes programs, and the like.

As shown in FIG. 3, the relay stand 300 has a display section 311 on a display panel 310. Furthermore, as shown in FIG. 2, the main storage device 500 is provided with an extension number storage area 510 and a nearby extension number storage area 511. The extension number information of the telephone set is stored in advance. For example, the extension number storage area 510 contains extension numbers '2], ], 1,211.
．． 2. .・
・・“Extension number of a telephone close to the corresponding telephone”
2330°251 +-,..." are stored.

Next, the operation of this embodiment will be explained.

Assume that you make a call from the extension telephone 100 and ask the operator at the relay stand 300 to call the extension telephone 110 (the extension number is '2111'). The central control unit w400 controls the switching network 200 and the relay stand 300.
When performing a call connection process between the extension telephone 110 and the extension telephone 110, the extension number "2" in the extension number storage area 510 is stored from the main storage device 500.
], ], ]" reads the information in the nearby telephone extension number storage area 511 corresponding to this extension number, for example, "2330', and sends the information to the relay console 300. Relay console 3
00, 2111, -21.12'' is displayed on the display section 311 of the display panel 310 based on the received information.

The operator of the relay console 300 sees this display and calls the extension telephone 11.
It can be seen that the extension telephone close to 0 is the extension telephone corresponding to extension number "2330" (for example, extension telephone 120).

Therefore, when the extension telephone 110 is busy, the operator of the attendant console 300 immediately calls the nearby extension telephone 120 (extension telephone number').
2330″).

〔Effect of the invention〕

13 = As explained above, the present invention displays the extension number of the called side together with the extension number of the called side on the relay base board, and the extension number of the telephone installed near the telephone having the called side extension number. Even if a telephone cannot be connected due to a busy situation, the attendant at the attendant can know the extension number of the nearby telephone and connect without having to search for the telephone installation table, etc., saving the attendant's work and making the search easier. Since the time is also shortened, there is an effect that smooth processing can be performed.

[Brief explanation of the drawing]

FIG. 1 is a block diagram showing one embodiment of the nearby extension number display method of the present invention, FIG. 2 is a diagram showing an example of information stored in the main storage device in FIG. 1, and FIG. It is a figure which shows the example of a display of the relay stand in a figure. 100.110,120...Extension telephone 200...
Switching network 300... relay stand
400...Central control unit 500...Main storage device 5], 0...Extension number storage area 511...
Proximity telephone extension number storage area 3], 0...display panel
311...Display section -4=? 00 Switch Jig Network Nichishi j+? ? ? -1 Chi 1 retreat

Claims (1)

[Claims] (1) In an automatic switching system, a storage means for storing a called side extension number and correspondence information with an extension number of an extension telephone installed in proximity to the extension telephone having the called side extension number; A nearby extension number display method comprising means for displaying the read correspondence information on a display panel of a relay stand.