JP7511604B2 - Program, method and information processing device - Google Patents

Description

The present disclosure relates to a program, a method, and an information processing device.

Technology is known that changes and suggests content of services to be provided to users based on information such as the user's business activities and industry.

Patent Document 1 discloses a technology for customizing business services according to job titles, job types, etc. within a company on a portal site on an intranet within the company.

JP 2004-258824 A

The technology in Patent Document 1 describes changing and presenting the content presented to the user (for example, whether or not a supervisor's approval is required) in the service used by the user's company based on the user's position within the company. However, Patent Document 1 is only a technology that customizes the service used by the user based on the user's position, and does not suggest other services that the user can use, so the user ends up working in a closed environment, which may reduce work efficiency.

Therefore, this disclosure provides a system that can change the service content provided according to the industry and company size selected by the user, and can change and guide the service content provided according to the user's situation after the service has started.

According to one embodiment of the present disclosure, there is provided a program executed by a computer having a processor, the program causing the processor to execute the steps of: accepting information about the company where the user works or runs from the user; extracting one or more candidates for a first service that can be provided to the company where the user works or runs based on the accepted information about the company where the user works or runs; providing the user with the extracted one or more candidates for the first service; acquiring a usage status associated with the user's use of the one or more first services; extracting one or more candidates for a second service that can be provided to the company where the user works or runs based on the usage status; and, when there is a difference in the candidates of services included in the one or more first services and the one or more second services, presenting one or more candidates for the second service to the user and changing the content of the service used by the company where the user works or runs.

According to the present disclosure, it is possible to periodically obtain information about the company where the user works or runs, and provide services that can be provided to the company where the user works or runs.

1 is a diagram showing an overall configuration of a service providing system 1 according to a first embodiment. 1 is a block diagram showing a functional configuration of a terminal device 10 constituting a service providing system 1 of embodiment 1. FIG. 2 is a diagram showing the functional configuration of a server 20 constituting the service providing system 1 of the first embodiment. 2 is a diagram showing an example of a service information database 2021 stored in the server 20 constituting the service providing system 1 of the first embodiment. FIG. 4 is a flowchart showing an example of a series of operations performed by the service providing system 1 of the first embodiment. FIG. 6 is a diagram showing an example of a screen displayed when candidates for services that can be provided are provided to a user based on information acquired from the user in the service providing system 1. In FIG.

Below, an embodiment of the present disclosure will be described with reference to the drawings. In the following description, identical parts are given the same reference numerals. Their names and functions are also the same. Therefore, detailed descriptions thereof will not be repeated.

＜Overview＞
A service providing system according to the present disclosure will be described below. This service providing system is a system for periodically acquiring information about a company where a user who uses, for example, accounting services, etc., works or manages a company and providing services that can be provided to the company where the user works or manages. Recently, although there are a wide variety of services (accounting services, human resources services, etc.) that can be used by a company where a user works or manages, the selection of services is left to the discretion of the user, making it difficult to use the services efficiently. Therefore, a system that appropriately suggests available services based on information about the company where the user works or manages is required. Therefore, in the present disclosure, a technology is provided that changes the service content provided according to the industry or company size selected by the user, and changes and provides a guided service according to the user's situation after the service starts.

The program in the service providing system according to the present disclosure is a program executed by a computer having a processor, and the program causes the processor to execute the steps of: accepting information from a user about the company where the user works or runs, extracting one or more candidates for a first service that can be provided to the company where the user works or runs based on the accepted user attributes; providing the user with the extracted one or more candidates for a first service; acquiring the user's usage status associated with the use of the one or more first services; extracting one or more candidates for a second service that can be provided to the company where the user works or runs based on the usage status; and, if there is a difference in the candidates included in the one or more first services and the one or more second services, presenting the one or more candidates for the second service to the user and changing the content of the service used by the company where the user works or runs.

First Embodiment
The service providing system 1 according to the first embodiment will be described below. In the following description, for example, when the terminal device 10 accesses the server 20, the server 20 responds with information for generating a screen on the terminal device 10. The terminal device 10 generates and displays a screen based on the information received from the server 20.

<1 Overall configuration of service providing system 1>
Fig. 1 is a diagram showing the overall configuration of a service providing system 1 according to a first embodiment. As shown in Fig. 1, the service providing system 1 includes a plurality of terminal devices (terminal device 10A and terminal device 10B are shown in Fig. 1. Hereinafter, they may be collectively referred to as "terminal devices 10") and a server 20. The terminal devices 10 and the server 20 are connected to each other via a network 80 so as to be able to communicate with each other. The network 80 is configured as a wired or wireless network.

The terminal device 10 is a device operated by each user. Here, a user is a person who uses the terminal device 10 to input information about the company he or she works for or manages, which is a function of the service provision system 1, and receives proposals for available services, etc., such as the manager of a corporation (company). The terminal device 10 is realized by a stationary PC (Personal Computer), a laptop PC, etc. Alternatively, the terminal device 10 may be, for example, a tablet compatible with a mobile communication system, a mobile terminal such as a smartphone, etc.

The terminal device 10 is communicatively connected to the server 20 via a network 80. The terminal device 10 is connected to the network 80 by communicating with communication devices such as a wireless base station 81 that supports communication standards such as 4G, 5G, and LTE (Long Term Evolution), and a wireless LAN router 82 that supports wireless LAN (Local Area Network) standards such as IEEE (Institute of Electrical and Electronics Engineers) 802.11. As shown as the terminal device 10B in FIG. 1, the terminal device 10 includes a communication IF (Interface) 12, an input device 13, an output device 14, a memory 15, a storage unit 16, and a processor 19.

The communication IF 12 is an interface for inputting and outputting signals so that the terminal device 10 can communicate with an external device such as the server 20. The input device 13 is an input device (e.g., a keyboard, a touch panel, a touch pad, a pointing device such as a mouse, etc.) for receiving input operations from a user. The output device 14 is an output device (a display, a speaker, etc.) for presenting information to a user. The memory 15 is for temporarily storing programs and data processed by the programs, etc., and is a volatile memory such as a DRAM (Dynamic Random Access Memory). The storage unit 16 is a storage device for saving data, such as a flash memory or a HDD (Hard Disc Drive). The processor 19 is hardware for executing an instruction set described in a program, and is composed of an arithmetic unit, a register, a peripheral circuit, etc.

The server 20 is a device that manages a series of processes related to the service provision system. The server 20 registers information about the services to be provided to users in a storage unit, and acquires necessary information from the various types of information registered in the storage unit. The server 20 performs a series of processes related to the provision of services based on the acquired information.

The server 20 is a computer connected to the network 80. The server 20 includes a communication IF 22, an input/output IF 23, a memory 25, a storage 26, and a processor 29.

The communication IF 22 is an interface for inputting and outputting signals so that the server 20 can communicate with external devices. The input/output IF 23 functions as an interface with an input device (not shown) for receiving input operations from the user, and an output device (not shown) for presenting information to the user. The memory 25 is for temporarily storing programs and data processed by the programs, etc., and is a volatile memory such as a DRAM (Dynamic Random Access Memory). The storage 26 is a storage device for saving data, such as a flash memory or a HDD (Hard Disc Drive). The processor 29 is hardware for executing a set of instructions written in a program, and is composed of an arithmetic unit, registers, peripheral circuits, etc.

<1.1 Configuration of terminal device 10>
FIG. 2 is a block diagram showing a functional configuration of the terminal device 10 constituting the service providing system 1 of the first embodiment. As shown in FIG. 2, the terminal device 10 includes a plurality of antennas (antenna 111, antenna 112), wireless communication units (first wireless communication unit 121, second wireless communication unit 122) corresponding to each antenna, an operation reception unit 130 (including a keyboard 1301 and a mouse 1302), a display 150, a storage unit 170, and a control unit 180. The terminal device 10 also has functions and configurations (e.g., a battery for storing power, a power supply circuit for controlling the supply of power from the battery to each circuit, etc.) that are not particularly shown in FIG. 2. As shown in FIG. 2, each block included in the terminal device 10 is electrically connected by a bus or the like.

The antenna 111 emits the signal emitted by the terminal device 10 as a radio wave. The antenna 111 also receives the radio wave from space and provides the received signal to the first wireless communication unit 121.

The antenna 112 emits the signal emitted by the terminal device 10 as a radio wave. The antenna 112 also receives the radio wave from space and provides the received signal to the second wireless communication unit 122.

The first wireless communication unit 121 performs modulation and demodulation processing and the like for transmitting and receiving signals via the antenna 111 so that the terminal device 10 can communicate with other wireless devices. The second wireless communication unit 122 performs modulation and demodulation processing and the like for transmitting and receiving signals via the antenna 112 so that the terminal device 10 can communicate with other wireless devices. The first wireless communication unit 121 and the second wireless communication unit 122 are communication modules including a tuner, an RSSI (Received Signal Strength Indicator) calculation circuit, a CRC (Cyclic Redundancy Check) calculation circuit, a high-frequency circuit, and the like. The first wireless communication unit 121 and the second wireless communication unit 122 perform modulation and demodulation and frequency conversion of wireless signals transmitted and received by the terminal device 10, and provide the received signals to the control unit 180.

The operation reception unit 130 has a mechanism for receiving input operations from a user. Specifically, the operation reception unit 130 includes a keyboard 1301 and a mouse 1302.

The keyboard 1301 accepts input operations by the user of the terminal device 10. The keyboard 1301 is a device for inputting characters, and outputs the input character information to the control unit 180 as an input signal.

The mouse 1302 accepts input operations by the user of the terminal device 10. The mouse 1302 is a pointing device for selecting an object displayed on the display 150, and outputs position information of the object selected on the screen and information indicating that a button has been pressed as input signals to the control unit 180.

The display 150 displays data such as images, videos, and text in response to the control of the control unit 180. The display 150 is realized, for example, by an LCD (Liquid Crystal Display) or an organic EL (Electro-Luminescence) display. Note that the display 150 is a touch screen that detects the position of the user's contact with the touch panel, for example, by using a capacitive touch panel, and may be configured to include the functions of the keyboard and the like described above.

The storage unit 170 is composed of a memory 15, such as a flash memory, and a storage unit 16, and stores data and programs used by the terminal device 10. In one aspect, the storage unit 170 stores user information 1701.

The control unit 180 is, for example, configured by the processor 19, and controls the operation of the terminal device 10 by reading a program stored in the storage unit 170 and executing instructions contained in the program. The control unit 180 performs the functions of an input operation reception unit 1801, a transmission/reception unit 1802, a data processing unit 1803, and a notification control unit 1804 by operating according to a program that is, for example, an application that has been installed in advance in the terminal device 10 (stored in the storage unit 170).

The input operation reception unit 1801 performs processing to receive user input operations on an input device such as the keyboard 1301.

The transmission/reception unit 1802 performs processing for the terminal device 10 to transmit and receive data to and from external devices such as the server 20 in accordance with a communication protocol.

The data processing unit 1803 performs calculations on the data received by the terminal device 10 according to a program, and outputs the calculation results to a memory or the like.

The notification control unit 1804 performs processing to present information to the user. The notification control unit 1804 performs processing to display a display image on the display 150, to output sound to a speaker (not shown), etc.

<1.2 Functional configuration of server 20>
3 is a diagram showing a functional configuration of the server 20 constituting the service providing system 1 according to the first embodiment. As shown in FIG. 3, the server 20 performs the functions of a communication unit 201, a storage unit 202, and a control unit 203.

The communication unit 201 performs processing for the server 20 to communicate with external devices.

The memory unit 202 is composed of, for example, a memory 25 and a storage 26, and stores data and programs used by the server 20. The memory unit 202 stores a service information database 2021, etc.

The service information database 2021 is a database for storing information on various services that can be provided to a user by the service providing system 1, such as to the company where the user works. Details will be described later.

The control unit 203 is composed of, for example, a processor 29, which performs processing according to a program to provide the functions of various modules, including a reception control module 2031, a transmission control module 2032, a user information acquisition module 2033, a service extraction module 2034, a service presentation module 2035, a usage status acquisition module 2036, and a service change module 2037.

The reception control module 2031 controls the process in which the server 20 receives signals from external devices according to a communication protocol.

The transmission control module 2032 controls the process in which the server 20 transmits signals to external devices according to a communication protocol. The reception control module 2031 and the transmission control module 2032 provide the server 20 with the function of operating as a web server for external devices, including the terminal device 10, that access the server 20 via the network 80.

The user information acquisition module 2033 controls a process of receiving information about a company that the user works for or manages from a user who uses the service providing system 1. The various information about the company that the user works for or manages is information that is necessary when the user uses the service providing system 1, and includes, for example, any one of the following information: industry, company size, whether the company is an individual or a corporation, whether the company is listed on the stock exchange, number of employees, and capital. For example, the user information acquisition module 2033 executes a process of acquiring various information about the user from the user information 1701 of the terminal device 10 used by the user, and transmitting the information to the service extraction module 2034 described later.
In one aspect, the user information acquisition module 2033 may acquire various information regarding the company where the user works or runs in a manner different from the manner exemplified above.
For example, the user information acquisition module 2033 may acquire various information regarding the company where the user works or runs in the following manner.
- A form in which the information is automatically collected by crawling the Internet, websites, etc. - A form in which the information is acquired by accepting various information input from the user

The service extraction module 2034 controls a process of extracting one or more candidates for the first service that can be provided to the company where the user works or runs, based on the information about the company where the user works or runs, received by the user information acquisition module 2033, in the service providing system 1. Specifically, for example, the service extraction module 2034 refers to the service information database 2021 described later, and extracts services such as various accounting services and human resources and labor services as one or more candidates for the first service that can be provided to the company where the user works or runs. At this time, the service extraction module 2034 may extract, for example, the following services.
- Accounting services based on the sales revenue of the company where the user works - Accounting services to be used when the company where the user works has a deficit or insufficient balance - Human resources and labor services for applying for subsidies - Human resources and labor services for health insurance and pension payments In addition, the service extraction module 2034 may extract services such as the following.
・Start-up support services for users who have sales exceeding a certain amount and file white tax returns ・Self-reporting support services for small corporations whose fiscal year is approaching and who do not have a registered tax accountant

The service presentation module 2035 controls a process of providing one or more extracted first service candidates to the user in the service providing system 1. Specifically, the service presentation module 2035 presents to the user information on various services that can be provided to the company where the user works or manages, extracted by the service extraction module 2034. For example, the service presentation module 2035 may present to the user information on various services that can be provided to the company where the user works or manages, by displaying the information on the display 150 of the terminal device 10 used by the user. At this time, the manner of display is not limited and may be any manner.
When the service presentation module 2035 receives a user selection from among the presented services, it may display a predetermined screen (user registration, guidance, etc.) for the user to start using the selected service.

The usage status acquisition module 2036 controls a process of acquiring the usage status associated with the user's use of one or more first services. Specifically, after the user starts using one or more first services, the usage status acquisition module 2036 periodically acquires the user's service usage status and information about the company where the user works at a predetermined period (e.g., once every six months, etc.). Here, the service usage status may be various information such as the frequency of service usage, the service being used in particular, and the content of questions inquired in an inquiry form, etc. The control unit 203 of the server 20 stores the service usage status acquired by the usage status acquisition module 2036 in the storage unit 202. At this time, the stored information may be stored by overwriting past information, or may be stored in chronological order together with information on the date of storage. The usage status acquisition module 2036 transmits the acquired user's service usage status and information about the company where the user works to the service extraction module 2034.
The above process may be executed by receiving an input operation for updating data from a user, or may be executed automatically at predetermined intervals. In addition, the usage status acquisition module 2036 may acquire information when there is a change in the stored information of the user information 1701.
Thereafter, the service extraction module 2034 extracts one or more candidates for the second service that can be provided to the company that the user works for or manages, based on the usage status. For example, the service extraction module 2034 may refer to the service information database 2021 and extract information on a service that can be provided to the user when information such as the usage status of the service acquired by the usage status acquisition module 2036 and the sales amount acquired through the use of the service satisfy a predetermined condition.
Next, the service presentation module 2035 presents one or more candidate second services to the user when there is a difference in the candidate services included between the one or more first services and the one or more second services.

In one aspect, the usage status acquisition module 2036 may acquire at least one of the following as information on the user's usage of the service: sales amount information, information on the user's IT literacy, information on the user's accounting knowledge, and information on the user's labor knowledge. Specifically, for example, the usage status acquisition module 2036 may acquire the information by periodically presenting a questionnaire on IT, labor, accounting, etc. to the user and accepting responses from the user.
At this time, the usage status acquisition module 2036 may determine the knowledge level of the user by presenting a questionnaire in the form of multiple choice or the like and counting the selections received from the user.
The usage status acquisition module 2036 transmits information on the determined knowledge level to the service extraction module 2034 .
Thereafter, the service extraction module 2034 may refer to the service information database 2021 based on the information on the user's knowledge level acquired from the usage status acquisition module 2036, and extract candidates for services that can be used by the user.
This makes it possible to provide services that suit the user's level of knowledge.

The service change module 2037 controls the process of changing the content of the services used by the company where the user works or runs. Specifically, for example, when the service change module 2037 receives a selection from the user of the candidate services presented by the service presentation module 2035, it changes the content of the services used by the user based on the selection.

This allows users to appropriately use recommended services based on the circumstances of the company they work for or run.

<2 Data Structure>
FIG. 4 is a diagram showing an example of the data structure of the service information database 2021 stored in the server 20. As shown in FIG.

As shown in FIG. 4, each record in the service information database 2021 includes an item "Service ID", an item "Name", an item "Genre", an item "Target", an item "Conditions", an item "Cost", an item "Notes", etc.

The item "Service ID" is information that identifies each service managed by the service providing system 1.

The "Name" item is information indicating the name of each service managed by the service providing system 1.

The item "genre" is information indicating the genre of each service managed by the service providing system 1. Specifically, for example, the genres include the following:
・Human resources and labor services ・Accounting services

The item "target" is information indicating users targeted by each service managed by the service providing system 1. Specifically, for example, the targets include the following:
・Users who are sole proprietors ・Users who have just established a corporation ・Users who have been in business for a certain period of time since establishing a corporation

The item "condition" indicates a condition required for providing each service managed by the service providing system 1 to a user. Specifically, for example, the conditions include the following.
- A user whose sales revenue exceeds a certain amount and who files a white tax return - A user who is a small corporation whose fiscal year is approaching and who does not have a tax accountant registered in the accounting system In addition, the service information database 2021 may store information such as the user's knowledge level as a condition.

The "Cost" item is information indicating the cost for using each service managed by the service providing system 1.

The "Notes" item is information that is stored if there are any special notes regarding the services managed by the service providing system 1.

<3 Operation>
A series of processes performed by the service providing system 1 in the first embodiment will be described below with reference to FIG.

Figure 5 is a flowchart showing an example of processing by the service providing system 1 of embodiment 1.

In step S501, the control unit 203 of the server 20 accepts information about the company that the user works for or manages from the user.
Specifically, for example, the control unit 203 of the server 20 accepts various information regarding the company where the user works or runs, including any one of the following information that is necessary when the user uses the service provision system 1: industry, company size, whether the company is an individual or corporation, whether the company is listed on the stock exchange, number of employees, and capital.
The above processing may be performed by acquiring various information from the terminal device 10 used by the user, but similar information may also be stored in the memory unit 202 of the server 20 and the information may be acquired from the memory unit 202.

In step S502, the control unit 203 of the server 20 extracts one or more candidates for the first service that can be provided to the company where the user works or runs, based on the received information about the company where the user works or runs. Specifically, the service extraction module 2034 constituting the control unit 203 extracts services such as various accounting services and human resources and labor services as one or more candidates for the first service that can be provided to the company where the user works or runs. At this time, the service extraction module 2034 may extract, for example, the following services:
- Accounting services based on the sales revenue of the company where the user works - Accounting services to be used when the company where the user works has a deficit or insufficient balance - Human resources and labor services for applying for subsidies - Human resources and labor services for health insurance and pension payments In addition, the service extraction module 2034 may extract services such as the following.
- Business start-up support services for users whose sales exceed a certain amount and who file white-collar tax returns - Self-reporting support services for small corporations whose fiscal year is approaching and who do not have a registered tax accountant The control unit 203 of the server 20 sends information about the extracted services to the service presentation module 2035.

In step S503, the control unit 203 of the server 20 provides the user with one or more extracted candidates for the first service. Specifically, the service presentation module 2035 constituting the control unit 203 presents to the user information on various services that can be provided to the company where the user works or manages, extracted by the service extraction module 2034. For example, the service presentation module 2035 may present to the user information on various services that can be provided to the company where the user works or manages, by displaying the information on the display 150 of the terminal device 10 used by the user. At this time, the manner of display is not limited and may be any manner.
When the service presentation module 2035 receives a user selection from among the presented services, it may display a predetermined screen (user registration, guidance, etc.) for the user to start using the selected service.

In step S504, the control unit 203 of the server 20 acquires the usage status associated with the user's use of one or more first services. Specifically, after the user starts using one or more first services, the usage status acquisition module 2036 periodically acquires the user's service usage status and information about the company for which the user works at predetermined intervals (e.g., once every six months, etc.). Here, the service usage status may be various information such as the frequency of service usage, the services in particular being used, the content of questions asked in an inquiry form, etc. The usage status acquisition module 2036 transmits the acquired user's service usage status and information about the company for which the user works to the service extraction module 2034.

In step S505, the control unit 203 of the server 20 extracts one or more candidates for the second service that can be provided to the company where the user works or runs, based on the usage status. Specifically, the service extraction module 2034 extracts one or more candidates for the second service that can be provided to the company where the user works or runs, based on the usage status. For example, the service extraction module 2034 may extract information about a service that can be provided to the user when information such as the usage status of the service acquired by the usage status acquisition module 2036 and sales amount acquired through the use of the service meets a predetermined condition.

In step S506, if there is a difference in the included service candidates between one or more first services and one or more second services, the control unit 203 of the server 20 presents one or more second service candidates to the user.

In step S507, the control unit 203 of the server 20 changes the content of the services used by the company where the user works or is managed.
This allows the user to appropriately use services that are recommended for use depending on the situation of the company where the user works or the company that the user manages.

In one aspect, the control unit 203 of the server 20 may acquire at least one of the following groups as information on the user's service usage: sales amount information, information on the user's IT literacy, information on the user's accounting knowledge, and information on the user's labor knowledge. When acquiring the above information, the control unit 203 may acquire the information by presenting the user with a questionnaire on IT, labor, accounting, etc., and accepting responses from the user. At this time, the questionnaire may be presented in a multiple choice format, etc., and the selections accepted from the user may be counted to determine the user's knowledge level and extract appropriate services.

<4 Screen example>
An example of a screen of the service providing system 1 will be described below with reference to FIG.

Figure 6 shows an example screen when the service providing system 1 presents a list of available services to a user based on information acquired from the user.

As shown in FIG. 6, a details screen 601 is displayed on the display 150 of the terminal device 10 .
On the details screen 601, the control unit 180 of the terminal device 10 displays, for example, the following information:
The user's name The name of the company the user works for or manages A list of services that can be provided to the company the user works for or manages In one aspect, the control unit 180 of the terminal device 10
A list of services currently being used by the user A list of services that can be changed based on user information may be displayed for comparison. In this case, the changeable services may be displayed in different colors.
In addition, the control unit 180 may simultaneously display to the user the advantages and disadvantages that accompany the change in service.
This allows the user to understand the benefits of changing the service before making the change.

<Summary>
As described above, according to the present embodiment, the server 20 accepts information about the company where the user works or manages from the user. Then, the server 20 extracts one or more first service candidates that can be provided to the company where the user works or manages based on the accepted information about the company where the user works or manages. Next, the server 20 provides the extracted one or more first service candidates to the user and acquires the usage status associated with the user's use of the one or more first services. The server 20 extracts one or more second service candidates that can be provided to the company where the user works or manages based on the usage status, and when there is a difference in the service candidates included in the one or more first services and the one or more second services, presents one or more second service candidates to the user and changes the content of the service used by the company where the user works or manages.
This makes it possible to provide a service that changes the service content provided according to the industry and company size selected by the user, and can change and guide the service content provided according to the user's situation after the service has started.

Although the disclosed embodiments have been described above, they can be embodied in various other forms and can be implemented with various omissions, substitutions, and modifications. These embodiments and variations, as well as omissions, substitutions, and modifications, are included in the technical scope of the claims and their equivalents.

<Additional Notes>
The matters described in the above embodiments will be supplemented below.

(Appendix 1)
A program executed by a computer 20 having a processor 29, the program causing the processor 29 to execute the following steps: receiving information about a company where the user works or runs from a user (S501); extracting one or more candidates for first services that can be provided to the company where the user works or runs based on the received information about the company where the user works or runs (S502); providing the extracted one or more candidates for first services to the user (S503); acquiring a usage status associated with the user's use of the one or more first services (S504); extracting one or more candidates for second services that can be provided to the company where the user works or runs based on the usage status (S505); and, when there is a difference in the candidates of services included between the one or more first services and the one or more second services, presenting one or more candidates for the second services to the user and changing the content of the service used by the company where the user works or runs (S506, S507).

(Appendix 2)
2. The program according to claim 1, wherein the information about the company where the user works or manages is any one of the following: industry, company size, whether the user is an individual or a corporation, whether the company is listed on the stock exchange, number of employees, and capital.

(Appendix 3)
A method executed by a computer 20 having a processor 29, the method comprising the steps of: receiving from a user information relating to a company for which the user works or runs (S501); extracting one or more candidates for first services that can be provided to the company for which the user works or runs based on the received information relating to the company for which the user works or runs (S502); providing the extracted one or more candidates for first services to the user (S503); acquiring a usage status associated with the user's use of the one or more first services (S504); extracting one or more candidates for second services that can be provided to the company for which the user works or runs based on the usage status (S505); and, if there is a difference in the candidates of services included between the one or more first services and the one or more second services, presenting one or more candidates for the second services to the user and changing the content of the service used by the company for which the user works or runs (S506, S507).

(Appendix 4)
An information processing device 20 having a control unit 203, wherein the control unit 203 executes the following steps: receiving information about a company where the user works or runs from a user (S501); extracting one or more candidates for first services that can be provided to the company where the user works or runs based on the received information about the company where the user works or runs (S502); providing the extracted one or more candidates for first services to the user (S503); acquiring a usage status associated with the user's use of the one or more first services (S504); extracting one or more candidates for second services that can be provided to the company where the user works or runs based on the usage status (S505); and, when there is a difference in the candidates of services included between the one or more first services and the one or more second services, presenting one or more candidates for the second services to the user and changing the content of the service used by the company where the user works or runs (S506, S507).

10 terminal device, 20 server, 80 network, 130 operation reception unit, 150 display, 170 memory unit, 1701 user information, 180 control unit, 1801 input operation reception unit, 1802 transmission/reception unit, 1803 data processing unit, 1804 notification control unit, 22 communication IF, 23 input/output IF, 25 memory, 26 storage, 29 processor, 201 communication unit, 202 memory unit, 2021 service information database, 203 control unit, 2031 reception control module, 2032 transmission control module, 2033 user information acquisition module, 2034 service extraction acquisition module, 2035 service presentation module, 2036 usage status acquisition module, 2037 service change module.

Claims (4)

A program executed by a computer having a processor, the program causing the processor to:
receiving information about a company that the user works for or manages from the user;
extracting one or more candidates for a first service that can be provided to the company where the user works or runs, based on the received information about the company where the user works or runs;
providing the extracted one or more first service candidates to the user;
acquiring a usage status of the user associated with the use of the one or more first services;
extracting one or more candidates for a second service that can be provided to the company where the user works or is managed based on the usage status;
and when there is a difference in the candidate services included between the one or more first services and the one or more second services, presenting the one or more candidate second services to the user, accepting a selection from the one or more candidate second services from the user, and changing the content of the services used by the company where the user works or runs based on the selection . The program according to claim 1 , wherein in the step of acquiring the usage status, a usage frequency of the one or more first services is acquired as the usage status . 1. A method implemented by a computer having a processor, the method comprising:
receiving information from a user about a company that the user works for or manages;
extracting one or more candidates for a first service that can be provided to the company where the user works or runs, based on the received information about the company where the user works or runs;
providing the extracted one or more first service candidates to the user;
acquiring a usage status of the user associated with the use of the one or more first services;
extracting one or more candidates for a second service that can be provided to the company where the user works or is managed, based on the usage status;
and when there is a difference in the candidate services included between the one or more first services and the one or more second services, presenting the one or more candidate second services to the user, accepting a selection from the user of the one or more candidate second services, and changing the content of the services used by the company where the user works or runs based on the selection . An information processing device including a control unit,
receiving information from a user about a company that the user works for or manages;
extracting one or more candidates for a first service that can be provided to the company where the user works or runs, based on the received information about the company where the user works or runs;
providing the extracted one or more first service candidates to the user;
acquiring a usage status of the user associated with the use of the one or more first services;
extracting one or more candidates for a second service that can be provided to the company where the user works or is managed, based on the usage status;
an information processing device that executes a step of: when there is a difference in the candidate services included between the one or more first services and the one or more second services, presenting the one or more candidate second services to the user, accepting a selection from the one or more candidate second services from the user, and changing the content of the services used by the company where the user works or runs based on the selection .