JP7474544B1 - Information processing system, information processing method, and program - Google Patents

Abstract

[Problem] To provide an information processing system, information processing method, and program for issuing a digital ticket in response to a ticket issuance request for a specific application. [Solution] In an information processing system (1000), when a control unit of a server device (100) receives a dedicated code capable of identifying an organization related person, it sets the dedicated code, transmits information indicating that the dedicated code has been set, and receives a request for issuance of a digital ticket, which is a ticket related to a transportation company's (120) ticket, via an application form called up from a specific application installed and used on a mobile terminal device (130) of the organization related person. At least the dedicated code can be inputted into the application form. The control unit also issues a digital ticket in response to the ticket issuance request to the specific application that called up the application form, if the dedicated code inputted via the application form is the set dedicated code. [Selected Figure] Figure 1

Description

The present invention relates to an information processing system, an information processing method, and a program.

For example, a company or other organization would make an order request to a transportation company for commuter passes for work or school commuter passes for employees associated with the organization once every six months, receive the passes from the transportation company, and distribute the passes to employees associated with the organization.

JP 2016-057825 A

The organization had to take the trouble of receiving commuter passes from the transportation company and distributing them to multiple people involved. The transportation company also had to take the trouble of issuing commuter passes and mailing them to the organization. Some people involved in the organization would receive commuter passes, take them to secondhand dealers that handle commuter passes, turn them into cash, and then secretly commute to work by car or bicycle without using the commuter pass, but there was no technology to prevent this.

According to one aspect of the present invention, an information processing system is provided. The information processing system has at least one or more control units. When the control unit receives a dedicated code capable of identifying an organization related person, the control unit sets the dedicated code. The control unit transmits information indicating that the dedicated code has been set. A request for issuing a digital ticket is received via an application form, and the digital ticket is a ticket related to a transportation company's ticket. The application form is a form that is called up from a specific application that is installed and used on a mobile terminal device of an organization related person. At least the dedicated code can be input in the application form. If the dedicated code input via the application form is the set dedicated code, a digital ticket is issued in response to the issuance request to the specific application that called up the application form.

FIG. 1 is a diagram illustrating an example of a system configuration of an information processing system. FIG. 2 is a diagram illustrating an example of a hardware configuration of the server device. FIG. 3 is a diagram illustrating an example of a hardware configuration of a smartphone. FIG. 4 is a sequence diagram illustrating an example of information processing in the information processing system. FIG. 5 is a diagram for explaining an operation for displaying an application form. FIG. 6 is a diagram showing an example of the application form. FIG. 7 is a diagram showing an example of a digital ticket displayed on an input/output unit of a smartphone.

The following describes embodiments of the present invention with reference to the drawings. The various features shown in the following embodiments (including modified examples, which apply hereinafter) can be combined with each other.

The program for realizing the software appearing in this embodiment may be provided as a non-transitory computer-readable recording medium, or may be provided so that it can be downloaded from an external server, or may be provided so that the program is started on an external computer and its functions are realized on a client terminal (so-called cloud computing).

In the specification, the term "unit" may include, for example, a combination of hardware resources implemented by a circuit in the broad sense and software information processing that can be specifically realized by these hardware resources. In addition, while various pieces of information are handled in the first embodiment, these pieces of information are represented by high and low signal values as a binary bit collection consisting of 0 or 1, and communication and calculations can be performed on the circuit in the broad sense.

In the broad sense, a circuit is a circuit realized by at least appropriately combining a circuit, circuitry, a processor, and memory. In other words, it includes application specific integrated circuits (ASICs), programmable logic devices (e.g., simple programmable logic devices (SPLDs), complex programmable logic devices (CPLDs), and field programmable gate arrays (FPGAs)), etc.

<Embodiment 1>
1. System Configuration FIG. 1 is a diagram showing an example of a system configuration of an information processing system 1000.
The information processing system 1000 includes, as its system configuration, a server device 100, a company PC 110, a transportation service provider PC 120, and a smartphone 130. The server device 100 and the transportation service provider PC 120 are communicatively connected via a network 150. The company PC 110 and the transportation service provider PC 120 are communicatively connected via the network 150. The company PC 110 and the smartphone 130 are communicatively connected via the network 150. The server device 100 and the smartphone 130 are communicatively connected via the network 150. The smartphone 130 is an example of a mobile terminal device.

The server device 100 is a device that executes information processing related to the first embodiment. The corporate PC 110 is a corporate PC (Personal Computer) that executes the processes described below related to commuter passes of a transportation company used by employees of the company. The corporate PC 110 is not limited to a PC and may be any device that can execute the processes of the corporate PC 110 described below. The transportation company PC 120 is a PC (Personal Computer) of a transportation company used by employees of the corporate PC 110 for commuting. The transportation company PC 120 is also not limited to a PC and may be any device that can execute the processes of the transportation company PC 120 described below. The smartphone 130 is used by employees of the company, has a specific application installed, is a device that receives digital commuter passes issued by the server device 100, and displays the digital commuter passes in response to operations. The smartphone 130 is also not limited to a smartphone and may be any device that can be carried by employees and execute the processes of the smartphone 130 described below. A company is an example of an organization. An employee of a company is an example of a related party of an organization.

Here, the information processing system described in the claims may be composed of multiple devices, or may be composed of a single device. When the information processing system described in the claims is composed of a single device, an example of that device is the server device 100. When the information processing system described in the claims is composed of a multiple device, an example of the multiple devices is the server device 100 and the smartphone 130, or a cloud server composed of multiple server devices that provide the functions of the server device 100.

2. Hardware Configuration (1) Hardware Configuration of Server Apparatus 100 FIG. 2 is a diagram showing an example of the hardware configuration of the server apparatus 100. As shown in FIG.
The server device 100 includes, as its hardware configuration, a control unit 210, a storage unit 220, and a communication unit 230.
The control unit 210 is a CPU (Central Processing Unit) or the like, and controls the entire server device 100 .

The storage unit 220 is any one of a hard disk drive (HDD), a read only memory (ROM), a random access memory (RAM), a solid state drive (SSD), etc., or any combination thereof, and stores the program and data used by the control unit 210 when executing processing based on the program. The storage unit 220 is an example of a storage medium. In the specification, the data used by the control unit 210 when executing processing based on the program is described as being stored in the storage unit 220, but the data may be stored in a storage unit of another device that can communicate with the server device 100. In other words, the data may be stored in the storage unit of any device as long as the control unit 210 can refer to and obtain the data. The control unit 210 reads out a program stored in the storage unit 220 and executes processing based on the read out program, thereby realizing the functions of the server device 100 and the server device 100 in the sequence diagram shown in FIG. 4, which will be described later.

The communication unit 230 connects the server device 100 to the network 150 and controls communications with other devices.
The number of pieces of hardware constituting the server device 100 is not limited to the number shown in Fig. 2, and may be more than one. The same applies to the smartphone 130 described later.

The corporate PC 110 and the transportation provider PC 120 also have at least a control unit, a memory unit, and a communication unit. The functions of the corporate PC 110 and the transportation provider PC 120 are realized by the control units of the corporate PC 110 and the transportation provider PC 120 executing processes based on programs stored in the memory units of the corporate PC 110 and the transportation provider PC 120, respectively.

(2) Hardware Configuration of Smartphone 130 FIG. 3 is a diagram illustrating an example of the hardware configuration of the smartphone 130.
The smartphone 130 includes, as its hardware configuration, a control unit 310 , a storage unit 320 , an input/output unit 330 , and a communication unit 340 .

The control unit 310 is a CPU or the like, and controls the entire smartphone 130.

The storage unit 320 is any one of ROM, RAM, SSD, etc., or any combination thereof, and stores the program and data used by the control unit 310 when executing processing based on the program. The storage unit 320 is an example of a storage medium. In the specification, the data used by the control unit 310 when executing processing based on the program is described as being stored in the storage unit 320, but the data may also be stored in a storage unit of another device that can communicate with the smartphone 130. In other words, the data may be stored in a storage unit of any device as long as the control unit 310 can refer to and obtain the data. The control unit 310 reads out the program stored in the storage unit 320 and executes processing based on the program, thereby realizing the functions of the smartphone 130.

The input/output unit 330 is a touch panel display or the like, and receives input from an operator and displays the results of processing by the control unit 310 .
The communication unit 340 connects the smartphone 130 to the network 150 via a base station or the like, and controls communication with other devices.

3. Information Processing Hereinafter, information processing in the first embodiment will be described.
(Processing Overview)
When the control unit 210 receives the dedicated code capable of identifying the company related person, it sets the dedicated code. When the setting is completed, the control unit 210 transmits information indicating that the dedicated code has been set. The control unit 210 receives a request for issuing a digital ticket via the application form. The digital ticket is a ticket related to a transportation company's boarding pass. The application form is a form that is installed on the smartphone 130 of the company related person and called from a specific application that is used. At least the dedicated code can be input in the application form. If the dedicated code input via the application form is the set dedicated code, the control unit 210 issues a digital ticket in response to the issuance request to the specific application that called the application form.

According to this process, the server device 100 can issue digital tickets to a specific application on the smartphone 130 of a company employee. This saves the company the trouble of receiving commuter passes from the transportation company and distributing them to multiple employees. The transportation company can also save the trouble of issuing tickets such as commuter passes and mailing them to the company. Furthermore, since the digital ticket is issued to a specific application, it cannot be used by others. Therefore, company employees cannot exchange commuter passes for cash.

(Processing details)
FIG. 4 is a sequence diagram showing an example of information processing in the information processing system 1000.
In sequence SQ401, the company PC 110 transmits the dedicated codes of each of the company's multiple employees (hereinafter simply referred to as the dedicated codes) to the transportation business operator PC 120.

Upon receiving the dedicated code from the company PC 110, in sequence SQ402, the transportation company PC 120 transmits the dedicated code to the server device 100.

When the dedicated code is received from the transportation company PC 120, in sequence SQ403, the control unit 210 of the server device 100 sets the dedicated code by storing the dedicated code in a specified area such as the memory unit 220.

Once the dedicated code has been set, in sequence SQ404, the control unit 210 sends information indicating that the dedicated code has been set (hereinafter referred to as setting completion information) to the transportation service provider PC 120.

Upon receiving the setting completion information from the server device 100, in sequence SQ405, the transportation company PC 120 transmits the setting completion information to the company PC 110.

When setting completion information is received from the transportation company PC 120, in sequence SQ406, an input request is sent to, for example, the employee's email address, prompting the employee to enter the necessary information into an application form for applying for issuance of a digital ticket for the transportation company's boarding pass. The input request may include, for example, a dedicated code corresponding to the employee.

Upon receiving the input request, in sequence SQ407, the control unit 310 of the smartphone 130 sends a request to the server device 100 to display an application form based on a predetermined operation in the application for purchasing train and bus tickets. The application for purchasing train and bus tickets is an example of a predetermined application. This application is downloaded to the smartphone 130 from an app store or the like and used. Below, the application for purchasing train and bus tickets is simply referred to as the application.

Figure 5 is a diagram for explaining the operation of displaying an application form. Screen 500 is a screen that displays member information and the like in the application. When the Other Applications button 510 is selected on screen 500, a request to display the application form is sent to the server device 100.

When a request to display the application form is received, in sequence SQ408, the control unit 210 generates an application form or obtains an application form stored in the memory unit 220 or the like, and sends it to the smartphone 130.

When the application form is received, in sequence SQ409, the control unit 310 controls the input/output unit 330 or the like to display the application form.
6 is a diagram showing an example of an application form. The application form 600 includes an input area 610 for inputting a dedicated code. The operator of the smartphone 130 (e.g., a company employee) inputs the dedicated code included in the input request sent in sequence SQ406 into the input area 610 and also inputs information on other required items.
Here, the application form in FIG. 6 shows that the boarding station, disembarking station, start date of use, and period of use are also input, but this is not limited to these. For example, the company PC 110 may transmit the boarding station, disembarking station, start date of use, period of use, etc. corresponding to the dedicated code to the transportation business PC 120 together with the dedicated code. The transportation business PC 120 transmits the information on the boarding station, disembarking station, start date of use, and period of use together with the dedicated code to the server device 100. The control unit 210 may store the information on the boarding station, disembarking station, start date of use, and period of use in association with the dedicated code. With this configuration, it is possible to avoid inputting the information on the boarding station, disembarking station, start date of use, and period of use in the application form.
In sequence SQ410, control unit 310 accepts input via the application form 600 screen.

In sequence SQ411, the control unit 310 sends a ticket issuance request to the server device 100, which requests the issuance of a digital ticket, including the input data entered via the screen of the application form 600. The control unit 210 receives the ticket issuance request from the smartphone 130. This process is an example of a process in which the control unit 210 receives a request for issuance of a digital ticket via the application form 600 from an employee of a company affiliated with the transportation company, who has received a dedicated code via the transportation company. The ticket issuance request includes identification information (hereinafter also simply referred to as a user ID) that identifies the user of the application.

When a ticket issuance request is received from the smartphone 130, in sequence SQ412, the control unit 210 determines whether the dedicated code included in the ticket issuance request is a set dedicated code stored in a specified memory area of the memory unit 220. If the dedicated code included in the ticket issuance request is a set dedicated code stored in a specified memory area of the memory unit 220, the control unit 210 advances the process to sequence SQ413. If the dedicated code included in the ticket issuance request is not a set dedicated code stored in a specified memory area of the memory unit 220, the control unit 210 replies to the smartphone 130 with information that it is not a set dedicated code, and ends the process. The explanation will continue assuming that the dedicated code included in the ticket issuance request is a set dedicated code stored in a specified memory area of the memory unit 220.

In sequence SQ413, the control unit 210 issues a digital ticket for the transportation operator's commuter pass based on the input data entered via the application form 600 screen, which is included in the ticket issuance request.

In sequence SQ414, the control unit 210 transmits the issued digital ticket to the smartphone 130 on which the application of the user identified by the user ID is installed.
When the digital ticket is received from the server device 100, in sequence SQ415, the control unit 310 stores the digital ticket in the memory unit 320 or the like, and displays the digital ticket on the input/output unit 330 based on a predetermined operation.
In addition, the control unit 210 may not immediately send the digital ticket to the smartphone 130 after it is generated, but may associate it with a user ID and store it in the memory unit 220 or the like, and when a request is made from the smartphone 130 in response to a specified operation being performed, retrieve the corresponding digital ticket from the memory unit 220 or the like and send it to the smartphone 130.

Figure 7 is a diagram showing an example of a digital ticket displayed on the input/output unit 330 of the smartphone 130. Digital ticket 700 is an example of a digital ticket for a commuter pass of a transportation company.

As described above, according to the processing of the first embodiment, the server device 100 can issue digital tickets to a specific application on the smartphone 130 of a company employee. This saves the company the trouble of receiving commuter passes from the transportation company and distributing them to multiple employees. The transportation company can also save the trouble of issuing tickets such as commuter passes and mailing them to the company. Furthermore, since the digital ticket is issued to a specific application, it cannot be used by others. Therefore, company employees cannot exchange commuter passes for cash.

In the first embodiment, a commuter pass is used as an example of a digital ticket, but the digital ticket is not limited to a commuter pass. Other examples of digital tickets include a one-day pass or a ticket for unlimited travel on a specified form of transportation for several days.

In addition, in the first embodiment, a company is used as an example of an organization. However, the organization is not limited to a company. Other examples of organizations include universities, graduate schools, and vocational schools. Any organization in which related parties use public transportation may be used.

(Variation 1)
Modification 1 of embodiment 1 will be described. Modification 1 will be described with respect to differences from embodiment 1. Modification 1 is not an embodiment different from embodiment 1, but is included in embodiment 1.
The control unit 210 of the first modification generates information on the arrival and departure of employees based on the time information when the digital ticket is displayed on the smartphone 130. When boarding and disembarking from a transportation facility, the user of the digital ticket launches an application and has the digital ticket checked by the conductor, driver, or the like of the transportation facility. Therefore, when the digital ticket is displayed on the smartphone 130 twice during a predetermined time (e.g., in the morning (8:00 to 10:00)), the control unit 210 acquires the time information displayed the second time and regards it as the arrival time. In addition, when the digital ticket is displayed on the smartphone 130 twice during a predetermined time (e.g., in the evening (17:00 to 19:00)), the control unit 210 acquires the time information displayed the first time and regards it as the departure time.

According to the first variant, it is possible to generate and manage information on employee attendance (such as what time in the morning a user linked to the membership information of the application arrives at work and what time in the evening or night they leave work).

As another example, the control unit 210 may generate information on the arrival and departure times of employees based on the location information of the smartphone 130 and the time information when the digital ticket is displayed on the smartphone 130. For example, when a digital ticket is displayed at a predetermined time (e.g., in the morning (8:00 to 10:00)) and the location information of the smartphone 130 when the digital ticket is displayed indicates the vicinity of the nearest bus stop to the company, the control unit 210 acquires the time information when the digital ticket is displayed and regards it as the arrival time. Also, when a digital ticket is displayed at a predetermined time (e.g., in the evening (17:00 to 19:00)) and the location information of the smartphone 130 when the digital ticket is displayed indicates the vicinity of the nearest bus stop to the company, the control unit 210 acquires the time information when the digital ticket is displayed and regards it as the departure time.
This type of processing also makes it possible to generate and manage employee attendance information (such as what time in the morning a user linked to the application's membership information arrives at work and what time in the evening or night they leave work).

(Variation 2)
Modification 2 of embodiment 1 will be described. Modification 2 will be described with respect to differences from embodiment 1. Modification 2 is not an embodiment different from embodiment 1, but is included in embodiment 1.
The control unit 210 of the second modification delivers advertisements to a predetermined application of the smartphone 130 based on the digital ticket information. The digital ticket information is, for example, information on the boarding station, the disembarking station, etc. Furthermore, if the digital ticket is a commuter pass, the digital ticket information may include information on the boarding section, route information, start date of use information, validity period information, payment method information, etc.
For example, based on information about the boarding station, the control unit 210 retrieves advertising data for real estate, restaurants, etc. near the boarding station from the memory unit 220, etc., and delivers it to a specific application on the smartphone 130.

According to variant example 2, advertisements tailored to Digitalket users can be delivered to smartphones 130.

(Variation 3)
Modification 3 of embodiment 1 will be described. Modification 2 will be described with respect to differences from embodiment 1. Modification 2 is not an embodiment different from embodiment 1, but is included in embodiment 1.
The control unit 210 of the third modification delivers advertisements to a predetermined application of the smartphone 130 based on the location information of the smartphone 130. For example, when the location information of the smartphone 130 indicates the vicinity of a bus boarding station, the control unit 210 delivers advertisements for the vicinity of the bus boarding station to the smartphone 130. Also, when the location information of the smartphone 130 indicates the vicinity of a bus disembarking station, the control unit 210 delivers advertisements for the vicinity of the bus disembarking station to the smartphone 130.

According to variant example 3, advertisements can be delivered to a specific application on the smartphone 130 based on the location information of the smartphone 130 of a user who uses a digital ticket.

<Additional Notes>
The invention may be provided in each of the following aspects:

(1) An information processing system having at least one or more control units, the control units, upon receiving a dedicated code capable of identifying an organization related person, setting the dedicated code, transmitting information indicating that the dedicated code has been set, receiving a request for issuing a digital ticket via an application form, the digital ticket being a ticket for a transportation company's boarding pass, the application form being a form that is called up from a specific application that is installed and used on a mobile terminal device of the organization related person, the application form being capable of inputting at least the dedicated code, and if the dedicated code input via the application form is the set dedicated code, the information processing system issues the digital ticket in response to the issuance request to the specific application that called up the application form.

(2) In the information processing system described in (1) above, the control unit determines whether the dedicated code input via the application form is a set dedicated code, and if the dedicated code input via the application form is a set dedicated code, issues the digital ticket in response to the ticket issuance request to the specified application that called up the application form.

(3) In the information processing system described in (1) or (2) above, when the control unit receives the dedicated code from the transportation company, it sets the dedicated code, transmits information indicating that the dedicated code has been set to the transportation company, and receives a request for issuance of a digital ticket via the application form from a person related to the organization affiliated with the transportation company who received the dedicated code via the transportation company.

(4) An information processing system according to any one of (1) to (3) above, wherein the digital ticket is a digital ticket for a commuter pass, and the control unit generates information on the attendance and departure times of people related to the organization based on time information when the digital ticket is displayed on the mobile terminal device.

(5) An information processing system according to any one of (1) to (4) above, wherein the control unit delivers an advertisement to the specified application based on information about the digital ticket.

(6) In the information processing system described in any one of (1) to (5) above, the control unit delivers an advertisement to the specified application based on location information of the mobile terminal device.

(7) An information processing method, which, upon receiving a dedicated code capable of identifying an organization's related party, sets the dedicated code, transmits information indicating that the dedicated code has been set, receives a request for issuing a digital ticket via an application form, the digital ticket is a ticket for a transportation company's boarding pass, the application form is a form that is called from a specific application that is installed and used on a mobile terminal device of the organization's related party, the application form allows at least the dedicated code to be entered, and if the dedicated code entered via the application form is the set dedicated code, issues the digital ticket in response to the ticket issuance request to the specific application that called the application form.

(8) A program for causing a computer to function as the information processing system according to any one of (1) to (6) above.
Of course, this is not the case.

For example, a part or all of the processing of the server device 100 may be executed by the smartphone 130 .
The above-described first embodiment and the modified examples may be implemented in any combination.
Further, instead of the control unit 210 transmitting a screen to the smartphone 130 or the like, the control unit 210 may transmit data necessary for generating and displaying the screen to the smartphone 130 or the like. Then, the smartphone 130 may generate and display a screen based on the data received from the server device 100.

Finally, although various embodiments of the present invention have been described, these are presented as examples and are not intended to limit the scope of the invention. New embodiments can be implemented in various other forms, and various omissions, substitutions, and modifications can be made without departing from the spirit of the invention. The embodiments and their modifications are within the scope and spirit of the invention, and are also within the scope of the invention and its equivalents as set forth in the claims.

100: Server device 110: Corporate PC
120: Transportation operator PC
130: Smartphone 150: Network 210: Control unit 220: Memory unit 230: Communication unit 310: Control unit 320: Memory unit 330: Input/output unit 340: Communication unit 500: Screen 510: Application button 600: Application form 610: Input area 700: Digital ticket 1000: Information processing system

Claims (8)

An information processing system,
At least one control unit is included,
The control unit is
When receiving a unique code that can identify an individual involved in the organization, set the unique code;
Transmitting information indicating that the dedicated code has been set;
Receive a digital ticket request via the application form;
The digital ticket is a ticket related to a transportation company's ticket,
the application form is a form that is called up from a predetermined application that is installed and used on a mobile terminal device of a person related to the organization;
The application form allows at least the dedicated code to be input,
if the dedicated code input via the application form is a set dedicated code, the digital ticket is issued to the predetermined application that called up the application form in response to the ticket issuance request;
Information processing system. 2. The information processing system according to claim 1,
The control unit is
determining whether the dedicated code input via the application form is a set dedicated code or not, and if the dedicated code input via the application form is a set dedicated code, issuing the digital ticket in response to the ticket issuance request to the predetermined application that called up the application form;
Information processing system. 2. The information processing system according to claim 1,
The control unit is
When the dedicated code is received from the transportation company, the dedicated code is set,
Transmitting information indicating that the dedicated code has been set to the transportation business operator;
receiving a request for issuing a digital ticket via the application form from an official of the organization affiliated with the transportation company who has received the dedicated code via the transportation company;
Information processing system. 2. The information processing system according to claim 1,
The digital ticket is a commuter pass digital ticket,
The control unit is
generating information on the attendance and leaving of the persons concerned in the organization based on time information on the time when the digital ticket was displayed on the mobile terminal device;
Information processing system. 2. The information processing system according to claim 1,
The control unit is
Delivering an advertisement to the predetermined application based on the information of the digital ticket;
Information processing system. 2. The information processing system according to claim 1,
The control unit is
Delivering an advertisement to the predetermined application based on the location information of the mobile terminal device;
Information processing system. An information processing method executed by an information processing system , comprising:
When receiving a unique code that can identify an individual involved in the organization, set the unique code;
Transmitting information indicating that the dedicated code has been set;
Receive a digital ticket request via the application form;
The digital ticket is a ticket related to a transportation company's ticket,
the application form is a form that is called up from a predetermined application that is installed and used on a mobile terminal device of a person related to the organization;
The application form allows at least the dedicated code to be input,
if the dedicated code input via the application form is a set dedicated code, the digital ticket is issued to the specific application that called up the application form in response to the ticket issuance request;
Information processing methods. A program,
Computer,
A program for causing the information processing system according to any one of claims 1 to 6 to function as such.