JP7422372B1 - Business management devices, methods, and programs - Google Patents

Abstract

[Problem] To be able to efficiently create higher quality daily business reports. [Solution] A business management device has a first column that displays an employee's action plan, a second column that displays performance data of one or more management indicators, and one or more of the employee's attendance and attendance on a certain business day. a display control unit that causes a terminal device to display a screen including a third column for displaying actual results and a fourth column for inputting a daily business report for the business day; a reception unit that accepts corrections to the attendance record; an updating unit that updates the management index based on the attendance record, and the display control unit displays the updated performance data of the one or more management indicators in the second column. [Selection diagram] Figure 6

Description

The present invention relates to a business management device, method, and program.

In the management of restaurants, etc., it is necessary to perform various tasks such as managing sales and managing employee work shifts. Additionally, in order to improve management, store managers at each store are asked to prepare a daily business report, which allows them to identify problems and areas for improvement in the workplace. One proposed method for creating daily business reports is, for example, to use OCR (Optical Character Recognition/Reader) to read the settlement report printed on a POS (Point Of Sale) terminal, thereby eliminating the need for handwritten input of daily business reports. (For example, Patent Document 1).

When creating a daily business report, the user relies on his or her memory to fill in a predetermined format. At that time, if you can create a daily business report based on an overview of various information such as POS data and attendance data, you can expect a daily business report with high quality content.

Japanese Patent Application Publication No. 2018-163508

However, various information such as POS data and attendance data are managed separately, and it is time-consuming to acquire and examine this information. For example, in the method of Patent Document 1, it is necessary to read the payment report printed by the POS terminal using OCR, which increases the user's effort.

The present invention has been made in view of the current situation, and an object of the present invention is to enable efficient creation of higher quality daily business reports.

The present application includes a plurality of means for solving at least part of the above problems, examples of which are as follows.

In order to solve the above problems, a business management device according to one aspect of the present invention includes a first column that displays an employee's action plan, a second column that displays performance data of one or more management indicators, and a business management device that displays an employee's action plan. a display control unit that causes a terminal device to display a screen including a third column for displaying one or more of the employee's attendance records for the day, and a fourth column for inputting a daily business report for the business day; The display control unit includes a reception unit that receives corrections, and an update unit that updates the management index based on the corrected attendance record, and the display control unit displays the performance data of the one or more updated management indicators. Display in the second column.

In the business management device, the one or more management indicators include the total working hours on the business day, the sales per hour on the business day, the labor cost on the business day, the labor cost rate on the business day, and the business day on the business day. may include at least one of the cumulative personnel expenses for the month to which the month belongs.

In the business management device, the display control unit displays, on the terminal device, a fifth column divided into predetermined unit periods, in place of the second column or in addition to the first to fourth columns. The performance data of the management index for each unit period may be displayed in each of the categories.

In the business management device, the display control unit causes the terminal device to display a sixth column divided by the unit period, instead of the third column or in addition to the first to fifth columns. , the attendance record for each unit period may be displayed in each of the categories, and the categories in the fifth column and the sixth column may be arranged so as to correspond to each other.

In the business management device, the display control unit may display team strength based on the evaluation value of each employee who has the attendance record on the business day in the fifth column for each unit period.

In the business management device, the management index may include at least one of total working hours, sales per person-hour, personnel expenses, personnel expense rate, part-time employee expense rate, and number of customers served per person-hour for each unit period.

According to another aspect of the present invention, a first column for displaying an employee's action plan, a second column for displaying performance data for one or more management indicators, and a second column for displaying performance data for one or more management indicators, and a second column for displaying performance data for one or more business indicators; Displaying on a terminal device a screen including a third column for displaying the employee's attendance record and a fourth column for inputting the daily business report for the business day; accepting a correction of the attendance record; and after the correction. The business management device executes the steps of updating the management index based on the attendance record of the management index, and displaying the updated performance data of one or more of the management indexes in the second column.

According to a program according to yet another aspect of the present invention, a first column that displays an employee's action plan, a second column that displays performance data of one or more management indicators, and a second column that displays performance data of one or more management indicators, Displaying on a terminal device a screen including a third column for displaying the employee's attendance record and a fourth column for inputting a daily business report for the business day; accepting a correction of the attendance record; The business management device is caused to execute the steps of updating the management index based on the subsequent attendance record, and displaying the updated performance data of one or more of the management indexes in the second column.

According to the present invention, a daily business report of higher quality can be efficiently created.

FIG. 1 is a diagram showing an example of the system configuration of a business management system according to this embodiment. FIG. 2(a) is a schematic diagram showing an example of the data structure of performance information according to the present embodiment, and FIG. 2(b) is a schematic diagram showing an example of the data structure of plan information according to the present embodiment. be. FIG. 3(a) is a schematic diagram showing an example of the data structure of shift information according to the present embodiment, and FIG. 3(b) is a schematic diagram showing an example of the data structure of employee information according to the present embodiment. It is. FIG. 4 is a schematic diagram showing an example of an action plan input screen according to the present embodiment. FIG. 5 is a schematic diagram showing an example of a list screen according to the present embodiment. FIG. 6 is a schematic diagram showing an example of an input screen for a daily business report according to the present embodiment. FIG. 7 is a schematic diagram showing an example of the stamp history screen according to the present embodiment. FIG. 8 is a schematic diagram showing an example of a confirmation screen according to this embodiment. FIG. 9 is a flowchart (Part 1) showing an example of processing executed by the business management device according to the present embodiment. FIG. 10 is a flowchart (Part 2) illustrating an example of processing executed by the business management device according to the present embodiment. FIG. 11 is a diagram showing an example of the hardware configuration of the business management device according to this embodiment.

Hereinafter, one embodiment of the present invention will be described based on the drawings. In addition, in all the figures for explaining one embodiment, the same reference numerals are attached to the same members in principle, and repeated description thereof will be omitted. In addition, it goes without saying that in the following embodiments, the constituent elements (including elemental steps, etc.) are not necessarily essential, except when specifically specified or when it is considered to be clearly essential in principle. stomach. In addition, when we say "consists of A," "consists of A," "has A," or "contains A," other elements are excluded, unless it is specifically stated that only that element is included. Needless to say, this is not something you should do. Similarly, in the following embodiments, when referring to the shape, positional relationship, etc. of components, etc., the shape, etc. are substantially This shall include things that approximate or are similar to.

FIG. 1 is a diagram showing an example of the system configuration of a business management system according to this embodiment. In the following, an example will be explained in which the business management system 1 is used to create a daily business report for a restaurant.

As an example, the business management system 1 includes a business management device 2 and a terminal device 3. These devices are mutually connected via a network 4 such as the Internet or a LAN (Local Area Network).

The terminal device 3 is a computer such as a PC (Personal Computer), a tablet terminal, or a smartphone operated by a user U such as a restaurant manager or manager. The terminal device 3 includes an input device (also referred to as an input section) such as a keyboard or a touch panel, and a display device (also referred to as a display section) such as a liquid crystal display.

The business management device 2 is a computer such as a server or a PC (Personal Computer), and includes a processing section 11, a storage section 12, and a communication section 13. Note that the business management device 2 is not limited to a physical machine, but may be a virtual machine.

The processing unit 11 controls the entire business management device 2 . As an example, the processing unit 11 includes a reception unit 14, a display control unit 16, an update unit 17, and a registration unit 18.

The reception unit 14 receives input contents input by the user into the terminal device 3. The input contents include the restaurant's daily business report and corrections to the attendance record of each employee working at the restaurant.

The display control unit 16 causes the terminal device 3 to display an input screen, an operation screen, and the like. Note that the terminal device 3 includes, for example, a web browser, and displays a screen such as a web page sent from the display control unit 16 on a display device. For example, the user operates the terminal device 3 while logging into the business management device 2 from a web browser, and inputs various information into the business management device 2. Note that the number of terminal devices 3 operated by the user is not limited to one, and may be multiple.

The updating unit 17 updates performance data of management indicators based on the attendance performance modified by the user U. The management index is an index that contributes to improving the efficiency of store management, and is a value for each predetermined unit period. The unit period is, for example, a month, a day, and an hour.

Management indicators whose unit period is days include, for example, the total working hours, sales per hour, personnel expenses, personnel expense ratio, etc. on a certain business day of a certain restaurant, and up to the relevant business day of the month to which the business day falls. There is a cumulative labor cost of When we say "cumulative total" below, we mean the cumulative total up to the relevant business day of the month to which the relevant business day belongs.

Examples of management indicators whose unit period is one hour include total working hours in one hour, sales per person-hour, personnel expenses, personnel expense rate, part-time employee expense rate, and number of customers served per person-hour.

The registration unit 18 stores the corrected attendance record in the shift information 23. Further, the registration unit 18 stores in the storage unit 12 an action plan 25 indicating goals to be achieved by the employees of each store and a daily business report 26 of each store. Details of the shift information 23, action plan 25, and daily business report 26 will be described later.

The communication unit 13 is an interface for connecting the business management device 2 to the network 4.

The storage unit 12 stores performance information 21, plan information 22, shift information 23, employee information 24, action plans 25, and daily business reports 26.

FIG. 2A is a schematic diagram showing an example of the data structure of the performance information 21 according to the present embodiment. The performance information 21 is information that associates store ID, store name, number of customers, unit price per customer, actual sales, and performance data of management indicators.

The store ID is an identifier that uniquely identifies each of a plurality of stores. The store name is the name of the store. The number of customers is the number of customers who visited the store by year, month, and day. The unit price per customer is the sales per customer who visits the store by year, month, and day. Actual sales are the past sales results of the store. In this example, past sales are stored as actual sales for each year, month, and day and for each unit period described above. Performance data of management indicators is stored in the performance information 21 for each year, month, day, and unit period.

For example, the business management device 2 acquires performance data such as the number of customers, average sales per customer, actual sales, and management indicators from other systems such as POS (Point of Sale), and associates them with the store name and store ID to generate actual results. It may also be stored in the information 21. The business management device 2 may receive input of at least part of these performance data from the user and store it in the performance information 21. For at least some of the performance data, the business management device 2 may acquire the original data required for calculation from another system or receive it from the user, calculate the performance data from the original data, and store it in the performance information 21. good.

FIG. 2(b) is a schematic diagram showing an example of the data structure of the plan information 22 according to this embodiment. The plan information 22 is information that associates each of the store ID, store name, number of customers, unit price per customer, planned sales, and planned values of management indicators.

The number of customers is the number of customers expected to visit the store identified by the store ID for each year, month, and day. The unit price per customer is the sales per customer expected to visit the store by year, month, and day. Planned sales are planned values of future sales of the store for each year, month, day, and unit period. The management index is a planned value of the management index set in advance by the user U, and is stored in the plan information 22 for each year, month, day, and unit period. Each item of the plan information 22 is registered in the plan information 22 by the user U in advance.

FIG. 3A is a schematic diagram showing an example of the data structure of the shift information 23 according to this embodiment. The shift information 23 is information that associates each of the store ID, store name, and working hours.

The working hours are the hours during which the employee of the store identified by the store ID works, and are the time from the start time of work to the end time of work. Further, working hours are stored in the shift information 23 for each year, month, day, and employee. Furthermore, the shift information 23 stores the working hours in units of 15 minutes in each division when one day is divided into unit periods. Each item of the shift information 23 is registered in the shift information 23 by the user U in advance.

FIG. 3(b) is a schematic diagram showing an example of the data structure of the employee information 24 according to this embodiment. The employee information 24 is information that associates each of the employee ID, employee name, department, position, evaluation value, and salary.

The employee ID is an identifier that uniquely identifies multiple employees. The employee name is the name of the employee identified by the employee ID. Affiliation is the store ID of the store to which the employee belongs. Positions include store manager, assistant store manager, part-time worker, and the like. The evaluation value is a numerical value indicating the ability or skill of the employee. Salary is the employee's hourly wage. Each item of the employee information 24 is registered in the employee information 24 by the user U in advance.

Referring again to FIG. The action plan 25 is information that describes the goals of the actions that the employee should take during work. For example, the display control unit 16 displays an action plan input screen on the terminal device 3, and the user U inputs the action plan 25 on the screen.

FIG. 4 is a schematic diagram showing an example of an action plan input screen according to the present embodiment. The action plan input screen 30 includes a period selection field 31, a store selection field 32, an input field 33, and a registration button 34.

The period selection column 31 is a column for selecting the year and month to which the action plan is applied in a pull-down format. The store selection column 32 is a column for selecting a store to which the action plan is applied in a pull-down format.

The input field 33 is a field for inputting an action plan in text. For example, when the user U inputs text into the input field 33, the reception unit 14 accepts the input.

In this example, user U inputs text separately for the hall and kitchen of the store. User U also inputs text from the viewpoints of "Q (quality)", "S (service)", "C (cleanliness)", and "V (added value)" for each of the hall and kitchen.

The registration button 34 is a button for registering the text input in the input field 33 as the action plan 25. When the user U presses the registration button 34, the registration unit 18 stores the input text in the storage unit 12 as an action plan 25 in association with the date and store.

Referring again to FIG. The daily business report 26 is information summarizing a day's work, and is stored in the storage unit 12 for each store and each business day. The daily business report 26 is created by user U as follows.

FIG. 5 is a schematic diagram showing an example of a list screen according to the present embodiment that is displayed on the terminal device 3 by the display control unit 16 when creating the daily business report 26.

The list screen 40 is a screen in which objects to be created or modified are arranged by business day when creating or modifying the daily business report 26 of a certain store, and includes a modify button 40a and a create button 40b.

The modification button 40a is a button that is pressed when modifying the created daily business report 26. The create button 40b is a button that is pressed when creating a new daily business report 26.

When the modify button 40a or the create button 40b is pressed, the display control unit 16 causes the terminal device 3 to display a daily business report input screen.

FIG. 6 is a schematic diagram showing an example of an input screen for a daily business report according to the present embodiment. The input screen 45 is a screen for the user to input a daily business report. For example, the input screen 45 includes a store selection field 46, a signer selection field 47, a business day selection field 48, first to fourth fields 51 to 54, a cancel button 55, a temporary save button 56, a send button 57, and a stamp button. A history button 58 is provided.

The store selection field 46 is a field for selecting a store for which a daily business report is to be input from a pull-down menu.

The signer selection field 47 is a field for selecting a user who will input the daily business report from a pull-down menu.

The business day selection column 48 is a column for selecting a business day for inputting a daily business report from a pull-down menu.

Immediately after the screen transitions from the list screen 40 (see FIG. 5), an input screen 45 corresponding to the store and business day for which the modify button 40a or create button 40b on the list screen 40 was pressed is displayed. If the user U wants to change the store or business day for which the daily business report is to be entered, the user U can change the store or business day in the store selection field 46 or business day selection field 48 described above.

The first column 51 is a column for displaying the action plan 25. For example, the display control unit 16 displays, in the first column 51, the action plan 25 corresponding to each of the store selected in the store selection column 46 and the business day selected in the business day selection column 48.

The second column 52 is a column that displays performance data of one or more management indicators. For example, the display control unit 16 displays performance data of management indicators in the performance information 21 (see FIG. 2(a)). The management index includes at least one of the following: total working hours on a business day, sales per hour of business on a business day, personnel expenses on a business day, personnel expense ratio on a business day, and cumulative personnel expenses for the current month. Note that the cumulative personnel expenses for the current month are the cumulative personnel expenses for the month to which the business day falls.

The third column 53 is a column that displays the attendance record of one or more employees who worked on the business day selected in the business day selection column 48 at the store selected in the store selection column 46. As an example, the display control unit 16 identifies the working hours associated with the store selected in the store selection column 46 in the shift information 23 for each employee, and displays the working hours for each employee in the third column 53. .

In this example, each employee's name and their position are displayed in the sixth column 86. For example, if the employee is a part-time worker, the character string ``AL'' is displayed next to the employee's name, and if the employee is a store manager, the character string ``Manager'' is displayed next to the employee's name. These pieces of information are identified and displayed by the display control unit 16 from the employee information 24 (see FIG. 3(b)).

The fourth column 54 is a column for inputting the daily business report for the business day selected in the business day selection column 48 for the store selected in the store selection column 46. User U inputs the daily business report in text in the fourth column 54 while looking at the contents of the first to third columns 51 to 53. As a result, the user U can enter the daily business report while checking the action plan, performance data, and attendance record while looking at the input screen 45 with a high visibility of the first to fourth columns 51 to 54, which makes it easier to Able to efficiently create high-quality daily business reports.

In particular, by displaying the performance data of management indicators in the unit period (business day) in the second column 52, the user U can create a daily business report taking into consideration the performance data in the unit period.

The cancel button 55 is a button for canceling input to the input screen 45.

The temporary save button 56 is a button for temporarily saving the business daily report input in the fourth column 54 in the storage unit 12. For example, when the user U presses the temporary save button 56, the registration unit 18 stores the content entered in the fourth column 54 as the daily business report 26 in the storage unit 12.

The send button 57 is a button by which the registration unit 18 sends the contents of the first to fourth columns 51 to 54 by e-mail to a predetermined e-mail address. This allows the recipient of the e-mail to understand the contents of the first to fourth columns 51 to 54.

Furthermore, when the send button 57 is pressed, the display control unit 16 displays a check mark in the "send status" column of the corresponding store and business day on the list screen 40 (see FIG. 5). If the transmission has been performed multiple times, the display control unit 16 displays the same number of check marks as the number of transmissions. This allows the user U to know that the message has been sent and the number of times it has been sent.

The stamp history button 58 is a button that requests display of each employee's stamp history. For example, when the user U presses the stamp history button 58, the display control unit 16 causes the terminal device 3 to display a stamp history screen.

FIG. 7 is a schematic diagram showing an example of the stamp history screen according to the present embodiment. The stamping history screen 60 includes a store selection field 61, a period selection field 62, and a history list 63.

The store selection column 61 is a column for selecting a store whose stamping history is to be displayed from a pull-down menu.

The period selection field 62 is a field for selecting the display period of the stamp history from a pull-down menu. In this example, the display period is one month.

Immediately after the screen transitions from the input screen 45 (see FIG. 6), the stamping history screen 60 corresponding to the same store and business day as the input screen 45 is displayed. If the user U wants to change the store or business day for which the stamping history is to be checked, the user U can change the store or period in the store selection field 61 or period selection field 62 described above.

The history list 63 is a field that displays a list of stamping histories of employees who were employed at the store selected in the store selection field 61 during the period selected in the period selection field 62. In this example, the display control unit 16 displays cells corresponding to each business day and employee in the history list 63. Furthermore, the display control unit 16 displays the clocking-in time, clocking-out time, and working time in each cell as a clocking history.

When the user hovers over a certain cell, the display control unit 16 displays a correction button 64 on that cell. The correction button 64 is a button that displays a correction screen 65 for correcting the employee's attendance record on the business day corresponding to the selected cell.

The correction screen 65 includes a work department selection field 66, a staff name selection field 67, a department selection field 68, a work date and time change field 71, a clock out date and time change field 72, an add button 75, a notes field 77, a cancel button 78, and a modify button. Equipped with 79.

The attendance department selection field 66 is a field for selecting the store where the employee worked from a pull-down menu.

The staff name selection column 67 is a column for selecting an employee's name from a pull-down menu.

The department selection column 68 is a column for selecting the store to which the employee belongs from a pull-down menu.

The work start date and time change field 71 is a field for changing the employee's work start date and time, and the clock out date and time change field 72 is a field for change the employee's clock out date and time.

The add button 75 is a button that displays an input form for inputting break time.

The notes column 77 is a column in which the reason for changing the work start date and time or the clock out date and time is entered in text.

The cancel button 78 is a button for canceling the modification of the attendance record, and the modification button 79 is a button for confirming the modification contents of the attendance record. When the user U presses the correction button 79, the registration unit 18 stores the corrected attendance records such as the date and time of work and the date and time of leaving work in the shift information 23.

Further, when the correction button 79 is pressed, the display control unit 16 displays a check mark in the "salary confirmation" box in the corresponding store and business day column on the list screen 40 (see FIG. 5), and the attendance record is corrected. The date of update is displayed in "Updated date". Thereby, the user U can understand that the salary has been determined based on the updated attendance record and the updated date.

When the shift information 23 is corrected, performance data of management indicators calculated based on the shift information 23 is also updated. For example, the update unit 17 updates the total working hours per business day, sales per hour, personnel costs, personnel cost rate, cumulative personnel costs for the current month, which are displayed in the second column 52 of the input screen 45 (see FIG. 6), and update the current month's cumulative labor cost rate as follows.

The updated total working hours is the sum of the working hours of the employees who worked on the business day in the revised shift information 23.

The updated person-hour sales is the value obtained by dividing the sales results for the business day by the updated total working hours.

The updated personnel expenses are the total value of the updated personnel expenses for all employees who worked on the relevant business day. For example, the updating unit 17 calculates for each employee the product of the salary (hourly wage) specified from the employee information 24 and the working hours specified from the revised shift information 23, and calculates the product for each employee on the relevant business day. Calculate the updated personnel costs by summing up all employees who were on the job.

The updated personnel cost ratio is the percentage of updated personnel costs to actual sales on the relevant business day.

The updated cumulative personnel expenses for the current month is the cumulative value of the updated personnel expenses for the month to which the relevant business day belongs.

The updated current month's cumulative labor cost ratio is the percentage of the updated current month's cumulative personnel expenses to the cumulative total sales of the month to which the relevant business day belongs (current month's cumulative total sales).

When the update unit 17 updates the performance data of the management index in this manner, the display control unit 16 displays the updated management index in the second column 52 of the input screen 45 (see FIG. 6).

In the example of FIG. 6, the display control unit 16 displays an input screen 45 including first to fourth columns 51 to 54 on the terminal device 3. In addition to the input screen 45, the display control unit 16 may cause the terminal device 3 to display the following confirmation screen.

FIG. 8 is a schematic diagram showing an example of a confirmation screen according to the present embodiment that is displayed on the terminal device 3 by the display control unit 16. The confirmation screen 80 is a screen for the user U to confirm management indicators and attendance records, and includes a date selection field 81, a display unit selection field 82, and a store selection field 83.

The date selection column 81 is a column for selecting the year, month, and day on which management indicators and attendance records are to be confirmed from a pull-down menu.

The display unit selection column 82 is a column for selecting either daily or weekly from a pull-down menu as the display unit for management indicators and attendance records. FIG. 8 illustrates a case where the daily unit is selected as the display unit.

The store selection field 83 is a field for selecting a store whose management indicators and attendance records are to be confirmed from a pull-down menu.

Note that the display control unit 16 causes the terminal device 3 to display a confirmation screen 80 corresponding to the store and business day for which the modify button 40a or the create button 40b on the list screen 40 (see FIG. 5) was pressed. In order to display the confirmation screen 80 corresponding to a different store or business day, the user U may change the store or business day in the store selection field 83 or date selection field 81 described above.

Further, the confirmation screen 80 includes a fifth column 85, a sixth column 86, a seventh column 87, a total column 88, and a category display column 89.

The total column 88 is a column that displays the daily total value of each item in the fifth to seventh columns 85 to 87. The category display column 89 is a column in which each of the fifth to seventh columns 85 to 87 is divided by unit period, and the categories of each column 85 to 87 are arranged in correspondence. When daily is selected in the display unit selection column 82 as in this example, the unit period in the category display column 89 is one hour.

The fifth column 85 is a column that displays performance data of one or more management indicators. The management indicators include, for example, performance data on total working hours, sales per person-hour, personnel expenses, personnel expense ratio, part-time worker (AL) expense ratio, and team strength.

The total working hours in the total column 88 is the total value of the daily working hours of all employees who come to work on the day selected in the date selection column 81. The total working hours in the classification display column 89 is the total value of the working hours of each employee for each classification into which one day is divided into unit periods (1 hour).

The person-hour sales in the total column 88 is the value obtained by dividing the daily sales results by the daily total working hours, and is the sales per unit period per employee. The person-hour sales amount in the category display field 89 is the value obtained by dividing the sales performance for each category in which one day is divided into unit periods (one hour) by the total working hours.

The personnel expenses in the total column 88 are the daily total value of the personnel expenses of all employees who came to work on the day selected in the date selection column 81. The personnel expenses in the category display column 89 are the personnel expenses for each category in which one day is divided into unit periods (one hour).

The personnel expense rate in the total column 88 is the percentage of personnel expenses in the actual sales for one day. The personnel cost in the classification display field 89 is the percentage of the personnel cost in the actual sales for each division into which one day is divided into unit periods (one hour).

The part-time worker (AL) expense ratio in the total column 88 is the percentage of labor costs for part-time workers in the actual sales for the day. The part-time job (AL) expense ratio in the category display column 89 is the percentage of personnel expenses for part-time jobs in the actual sales for each category divided into one day by a unit period (1 hour).

The team strength in the total column 88 is an index calculated based on the evaluation values of all employees who came to work on the day selected in the date selection column 81. For example, team strength is calculated as a simple average or weighted average of the evaluation values of each employee. Of course, the team strength is not limited to the average value, and may be calculated using other calculation methods such as the sum of the evaluation values of each employee.

The team strength in the divisional display field 89 is calculated based on the evaluation values of employees who worked in each division in which the day is divided into unit periods (1 hour). For example, the simple average, weighted average, total value, etc. of the evaluation values of all employees who came to work in a certain unit period are calculated as the team strength in that unit period. By displaying team strength in this way, the user can create a daily business report while taking team strength into consideration.

The sixth column 86 is a column that displays the attendance records of one or more employees employed at the store selected in the store selection column 83 based on the shift information 23 (see FIG. 3(a)). Similar to the third column 53 of the input screen 45 (see FIG. 6), the display control unit 16 identifies the name and position of each employee from the employee information 24 and displays them in the sixth column 86.

A sixth column 86 in the total column 88 displays each employee's total score and total working hours. The total score is the evaluation value of each employee, and is specified and displayed by the display control unit 16 from the employee information 24 (see FIG. 3(b)). The total working hours is the total value of working hours in the year, month, and day selected in the date selection column 81.

The sixth column 86 in the classification display column 89 is a column that displays the working hours of each employee divided by unit period (1 hour). In this example, each employee's working time is displayed in units of 15 minutes in each category. The display control unit 16 specifies and displays the working hours in the total column 88 and the category display column 89 from the shift information 23 (FIG. 3(a)).

The seventh column 87 is a column for displaying planned sales, actual sales, and achievement ratio. Among these, the planned sales in the total column 88 are the planned sales on the year, month, and day selected in the date selection column 81 among the planned sales stored in the plan information 22 (see FIG. 2(b)). The planned sales in the classification display field 89 are the planned sales for each unit period (one hour) of the year, month, and day selected in the date selection field 81 among the planned sales stored in the plan information 22.

The actual sales in the total column 88 are the actual sales of last year at the same time and on the same day of the week as the year, month, and day selected in the date selection column 81 among the actual sales stored in the actual sales information 21 (see FIG. 2(a)). It is. The actual sales in the classification display column 89 are the actual sales last year for each unit period (one hour) at the same time and on the same day of the week as the date selected in the date selection column 81.

Note that even if the month and day are the same, the day of the week changes depending on the year. For example, if neither this year nor last year is a leap year, the day of the week one day after the same day last year is the same day of the week for the same time.

Also, if this year is a leap year, the same day and day of the week will be as follows.
・If the month and day of this year are before February 28th, the day of the week is one day after the same day last year.
・If the month and day of this year are February 29th, then the day of the week is two days after February 28th of last year.
・If the month and day of this year are after March 1st, the day of the week that is two days after the same day last year.

On the other hand, if last year was a leap year, the same day of the week at the same time would be as follows.
・If the month and day of this year are before February 28th, the day of the week that is two days after the same day last year.
・If the month and day of this year are after March 1st, the day of the week that is one day after the same day last year.

The achievement ratio in the total column 88 is the percentage of the ratio between the actual sales and the planned sales on the date selected in the date selection column 81. The achievement ratio in the classification display field 89 is the percentage of the ratio between the actual sales and the planned sales for each unit period (1 hour) on the year, month, and day selected in the date selection field 81. These achievement ratios are calculated by the updating unit 17, for example.

In this embodiment, the fifth to seventh columns 85 to 87 in the category display column 89 are divided into unit periods as described above, and the columns 85 to 87 are arranged so as to correspond to each other. This allows the user U to check each of the planned sales, actual sales, attendance records, and management indicators for each unit period, which can be useful for inputting daily business reports into the fourth column 54 (see FIG. 6).

In addition, by displaying performance data of management indicators for each unit period (1 hour) in the fifth column 85, user U can create a daily business report by considering performance data for each unit period (1 hour). Can be done. Note that the fifth column 85 may be displayed in place of the second column 52 of the daily business report input screen 45, or in addition to the first to fourth columns 51 to 54.

Furthermore, by displaying the attendance record for each unit period (one hour) in the sixth column 86, the user U can create a daily business report taking into consideration who was working when. Note that the sixth column 86 may be displayed in place of the third column 53 of the daily business report input screen 45 or in addition to the first to fifth columns 51 to 54 and 85.

Also, similar to the input screen 45 in FIG. 6, among the management indicators in the fifth column 85, actual data of total working hours, sales per person-hour, personnel expenses, personnel expense rate, and part-time (AL) expense rate are also included. is updated by the updating unit 17 when the shift information 23 is modified.

Next, the processing executed by the business management device 2 will be explained with reference to a flowchart.

9 and 10 are flowcharts showing an example of processing executed by the business management device 2 according to this embodiment.

First, the display control unit 16 causes the terminal device 3 to display the daily business report input screen 45 (see FIG. 6) (step S10). For example, when the modify button 40a or the create button 40b on the list screen 40 (see FIG. 5) is pressed, the display control unit 16 causes the input screen 45 to be displayed on the terminal device 3. At this point, the display control unit 16 causes the terminal device 3 to display an input screen 45 corresponding to the store and business day for which the modify button 40a or create button 40b was pressed on the list screen 40 (see FIG. 5).

Next, the reception unit 14 determines whether there is a request to display the stamp history (step S12). For example, the reception unit 14 determines that there is a display request (YES) when the stamping history button 58 on the daily business report input screen 45 (see FIG. 6) is pressed, and determines that the stamping history button 58 is not pressed. If there is no display request, it is determined that there is no display request (NO).

Here, if it is determined that there is no request to display the stamp history (NO), the process moves to step S14. In step S14, the reception unit 14 determines whether there is an input operation for a daily business report. As an example, the reception unit 14 determines that there is an input operation (YES) when text is input in the fourth column 54 of the daily business report input screen 45 (see FIG. 6), and the reception unit 14 determines that there is an input operation (YES). When there is no input, it is determined that there is no input operation (NO).

Here, if it is determined that there is an input operation (YES), the process moves to step S16, the reception unit 14 receives the content input in the fourth column 54, and the process moves to step S18. If it is determined in step S14 that there is no input operation (NO), step S16 is skipped and the process moves to step S18.

In step S18, the reception unit 14 determines whether there is an operation to end input of the daily business report. As an example, the reception unit 14 determines that there is an input end operation (YES) when the temporary save button 56 on the daily business report input screen 45 (see FIG. 6) is pressed, and the temporary save button 56 is not pressed. If there is no input end operation, it is determined that there is no input end operation (NO).

Here, if it is determined that there is no input end operation (NO), the process returns to step S12. On the other hand, if it is determined that there is an input end operation (YES), the process moves to step S20.

In step S20, the registration unit 18 stores the contents input in the fourth column 54 in the storage unit 12 as the daily business report 26, and ends the process.

On the other hand, if it is determined in step S12 that there is a request to display the stamp history (YES), the process moves to step S22. In step S22, the display control unit 16 causes the terminal device 3 to display the stamp history screen 60 (see FIG. 7). At this point, the display control unit 16 causes the terminal device 3 to display the stamping history screen 60 corresponding to the same store and business day as the input screen 45 displayed in step S10.

Next, the receiving unit 14 determines whether there is a request to correct the stamping history (step S24). For example, the reception unit 14 determines that there is a request to correct the stamping history (YES) when the correction button 64 on the stamping history screen 60 is pressed, and determines that there is a request to correct the stamping history (YES) when the correction button 64 is not pressed. It is determined that there is no history modification history (NO).

If it is determined that there is a request to correct the stamp history (YES), the process moves to step S26, and the display control unit 16 causes the terminal device 3 to display a correction screen 65 (see FIG. 7).

Then, when the user U corrects the attendance record on the correction screen 65, the reception unit 14 receives the correction details (step S28). For example, the reception unit 14 accepts the corrected working date and time input in the starting date and time change field 71 and the corrected leaving date and time input in the leaving work date and time changing field 72.

Next, the reception unit 14 determines whether there is a request to confirm the modification content (step S30). As an example, the reception unit 14 determines that there is a request to confirm the modification content (YES) when the modification button 79 (see FIG. 7) on the modification screen 65 is pressed, and when the modification button 79 is not pressed. It is determined that there is no request to confirm the modification contents (NO).

If it is determined that there is no request to confirm the modification content (NO), the process returns to step S28.

On the other hand, if it is determined that there is a request to confirm the modification contents (YES), the process moves to step S32. In step S32, the registration unit 18 reflects the modified details of the stamp history in the shift information 23. For example, the registration unit 18 stores the corrected attendance records such as the corrected work date and time and clocking out date and time in the shift information 23.

Next, the updating unit 17 updates the performance data of the management index based on the corrected attendance performance (step S34). As mentioned above, the management indicators are the management indicators for each business day displayed in the second column 52 of the input screen 45 (see FIG. 6) and the fifth column 85 of the confirmation screen 80 (see FIG. 8). There are hourly management indicators, and the updating unit 17 updates both of these.

Subsequently, the display control unit 16 reflects the corrected stamping history and management index on the daily business report input screen 45 (see FIG. 6) (step S36). For example, the display control unit 16 displays the attendance record based on the corrected clocking history in the third column 53 of the input screen 45, and displays the updated business day management index in the second column 52 of the input screen 45. Display. At the same time, the display control unit 16 displays the attendance record based on the corrected clocking history in the sixth column 86 of the confirmation screen 80 (see FIG. 8), and displays the updated attendance record in the fifth column 85 of the confirmation screen 80. Display management indicators on an hourly basis.

Next, the display control unit 16 ends displaying the correction screen 65 (step S38), and moves to step S40. Note that even if it is determined in step S24 that there is no request to correct the stamp history (NO), the process moves to step S40.

In step S40, the reception unit 14 determines whether there is an operation to end the display of the stamp history screen 60. For example, when the user closes the web page on which the stamp history screen 60 is displayed, the reception unit 14 determines that there is an operation to end the display of the stamp history screen 60 (YES), and the user closes the web page on which the stamp history screen 60 is displayed. If it remains open, it is determined that there is no operation to end the display (NO).

Here, if it is determined that there is no operation to end the display of the stamp history screen 60 (NO), the process returns to step S22. On the other hand, if it is determined that there is an operation to end the display of the stamp history screen 60 (YES), the process returns to step S14.

With the above, the basic processing executed by the business management device 2 according to this embodiment is completed.

According to the present embodiment described above, as shown in FIG. 2 column 52. Therefore, the user U can compare the action plan displayed in the first column 51 with the updated management indicators and attendance records displayed in the second column 52 and the third column, respectively, and use this information. A higher quality daily business report that reflects the above information can be efficiently input into the fourth column 54.

<Hardware configuration>
Next, the hardware configuration of the business management device 2 according to this embodiment will be explained.

FIG. 11 is a diagram showing an example of the hardware configuration of the business management device 2 according to this embodiment. As shown in FIG. 11, the business management device 2 includes a storage device 2a, a memory 2b, a processor 2c, a communication interface 2d, and a medium reading device 2f. Each of these devices is interconnected by a bus 2g.

The storage device 2a is a nonvolatile storage device such as an HDD (Hard Disk Drive) or an SSD (Solid State Drive), and stores the program 100 according to the present embodiment. The program 100 may be recorded on a computer-readable recording medium 2h, and the processor 2c may read the program 100 from the recording medium 2h.

Examples of such a recording medium 2h include physical portable recording media such as a CD-ROM (Compact Disc - Read Only Memory), a DVD (Digital Versatile Disc), and a USB (Universal Serial Bus) memory. Furthermore, a semiconductor memory such as a flash memory or a hard disk drive may be used as the recording medium 2h.

Furthermore, the program 100 may be stored in a device connected to a public line, the Internet, a LAN (Local Area Network), or the like. In that case, the processor 2c may read and execute the program 100.

The memory 2b is hardware that temporarily stores data, such as DRAM (Dynamic Random Access Memory), on which the program 100 is expanded.

The processor 2c is a CPU (Central Processing Unit) or GPU (Graphical Processing Unit) that controls each part of the business management device 2. The processor 2c executes the program 100 in cooperation with the memory 2b, thereby realizing the processing unit 11 of FIG.

The storage unit 12 in FIG. 1 is realized by a storage device 2a and a memory 2b. Furthermore, the communication interface 2d is hardware such as a NIC (Network Interface Card) for connecting the business management device 2 to the network 4. The communication interface 2d realizes the communication section 13 in FIG.

The medium reading device 2f is hardware such as a USB reader for reading data recorded on the recording medium 2h.

The business management device 2 of this embodiment typically prepares various operation screens, for example, as web pages, and can display them on the web browser of the terminal device 3. However, the present embodiment is not limited to this aspect. For example, a dedicated application program having various operation screens may be installed on the terminal device 3. In this case, if the business management device 2 sends data that can change dynamically, such as attendance records and some contents of management indicators to be displayed on various operation screens, to the terminal device 3, the business management device 2 can send data to the terminal device 3 that can be dynamically changed. Various operation screens can be displayed. That is, the business management device 2 of this embodiment can also include various aspects that can display a screen on the terminal device 3.

The present invention is not limited to the embodiments described above, and various modifications are possible. For example, the embodiments described above have been described in detail to explain the present invention in an easy-to-understand manner, and the present invention is not necessarily limited to having all the configurations described. Further, it is possible to replace a part of a certain modification with another modification, or to combine modifications.

Further, each of the above-mentioned configurations, functions, processing units, processing means, etc. may be partially or entirely realized in hardware by designing, for example, an integrated circuit. Further, the control lines and information lines are shown to be necessary for explanation purposes, and not all control lines and information lines are necessarily shown in the product. In reality, almost all components may be considered to be interconnected.

DESCRIPTION OF SYMBOLS 1... Business management system, 2... Business management device, 2a... Storage device, 2b... Memory, 2c... Processor, 2d... Communication interface, 2f... Device, 2g... Bus, 2h... Recording medium, 3... Terminal device, 4... Network, 11... Processing unit, 12... Storage unit, 13... Communication unit, 14... Reception unit, 16... Display control unit, 17... Updating unit, 18... Registration unit, 21... Performance information, 22... Plan information, 23... Shift information, 24... Employee information, 25... Action plan, 26... Business daily report, 30... Action plan input screen, 31... Period selection field, 32... Store selection field, 33... Input field, 34... Registration button, 40... List screen, 40a...Modify button, 40b...Create button, 45...Input screen, 46...Store selection field, 47...Signer selection field, 48...Business day selection field, 51...First column, 52...Second column, 53... Third column, 54... Fourth column, 55... Cancel button, 56... Temporary save button, 57... Send button, 58... Embossing history button, 60... Embossing history screen, 61... Store selection field, 62... Period selection field, 63...History list, 64...Modify button, 65...Modify screen, 66...Working department selection field, 67...Staff name selection field, 68...Department selection field, 71...Working date and time change field, 72...Coming out of work Date and time change field, 75...Add button, 77...Remarks field, 78...Cancel button, 79...Modify button, 80...Confirmation screen, 81...Date selection field, 82...Display unit selection field, 83...Store selection field, 85... 5th column, 86...6th column, 87...7th column, 88...Total column, 89...Category display column, 100...Program.

Claims (4)

The first column displays an action plan, which is a text that describes the goals of actions that employees of a certain store should take in a certain month, and one or more management indicators of the store in the previous month and on a certain business day belonging to the previous month. A second column that displays the performance data of one or more management indicators, a third column that displays the attendance record of one or more of the employees on the business day, and a text input of the store's daily business report on the business day. a display control unit that causes a terminal device to display a screen that includes a fourth column for updating the attendance record, and a screen that prompts the user to correct the attendance record;
a reception unit that accepts corrections to the attendance record made by the user;
an updating unit that updates one or more of the management indicators based on the revised attendance record;
The display control unit displays the updated performance data of the one or more management indicators in the second column.
Business management equipment. The business management device according to claim 1,
The plurality of management indicators include at least one of the total working hours of the business day, the sales per person hour of the business day, the personnel expenses of the business day, the personnel expense rate of the business day, and the cumulative personnel expenses of the month . including one
Business management equipment. The first column displays an action plan, which is a text that describes the goals of actions that employees of a certain store should take in a certain month, and one or more management indicators of the store in the previous month and on a certain business day belonging to the previous month. A second column that displays the performance data of one or more management indicators, a third column that displays the attendance record of one or more of the employees on the business day, and a text input of the store's daily business report on the business day. a step of displaying on the terminal device a screen including a fourth column;
displaying on the terminal device a screen prompting the user to correct the attendance record;
a step of accepting a correction of the attendance record made by the user;
updating one or more of the management indicators based on the revised attendance record;
displaying the updated performance data of the one or more management indicators in the second column;
The method by which a business management device performs. The first column displays an action plan, which is a text that describes the goals of actions that employees of a certain store should take in a certain month, and one or more management indicators of the store in the previous month and on a certain business day belonging to the previous month. A second column that displays the performance data of one or more management indicators, a third column that displays the attendance record of one or more of the employees on the business day, and a text input of the store's daily business report on the business day. a step of displaying on the terminal device a screen including a fourth column;
displaying on the terminal device a screen prompting the user to correct the attendance record;
a step of accepting a correction of the attendance record made by the user;
updating one or more of the management indicators based on the revised attendance record;
displaying the updated performance data of the one or more management indicators in the second column;
A program that causes a business management device to execute.

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