JP2007328532A - Project evaluation device, project evaluation method and project evaluation program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To evaluate an administrative project while reflecting residents' evaluations. <P>SOLUTION: An evaluation index calculation part 75 calculates an overall average of necessity evaluation information stored in an evaluation information database 12. The evaluation index calculation part 75 determines an average value of each project of the necessity evaluation information stored in the database 12. The evaluation index calculation part determines distribution of the average value of each project. The calculation part 75 calculates a deviation (resident evaluation index) of average value of a project that is an evaluation object based on a group of project-based average values as the population. An evaluation result calculation part 76 compares the resident evaluation index with an evaluation reference value, and determines an evaluation result corresponding to a section containing the resident evaluation index. <P>COPYRIGHT: (C)2008,JPO&INPIT

Description

  The present invention relates to a business evaluation device, a business evaluation method, and a business evaluation program.

In recent years, administrative projects have been implemented to evaluate the effectiveness and efficiency of measures and administrative projects carried out by the government from the viewpoint of how much the beneficiary or satisfaction of the residents has improved from the perspective of the residents. Then, the evaluation results of office work are utilized for later budgeting and planning, etc., and the evaluation results of office work are disclosed to the residents to improve accountability.
JP 2002-2334185 A

  In the conventional apparatus described in Patent Literature 1, in order to generate the administrative evaluation candidate index information by reading out the result index level for the administrative work index from the administrative index database for the local government close to the value of the local government characteristic to be evaluated, Administrative evaluation indicators can be transferred to local governments that have newly introduced an administrative evaluation system. However, the conventional device described in Patent Document 1 is intended to transfer an administrative evaluation index obtained in the past by another local government to the target local government, and performs an administrative evaluation from information collected by the local government. is not.

  An object of the present invention is to provide a business evaluation device, a business evaluation method, and a business evaluation program for evaluating an administrative business reflecting the evaluation of residents.

  In order to solve the above problems, the business evaluation device of the present invention is a business evaluation device that evaluates the results of a business carried out by the government, obtains evaluation information of the residents for the business from a terminal operated by the residents, and evaluates The average value of the evaluation information of the business to be evaluated when the evaluation information acquisition unit stored in the information storage unit and the set of average values for each business of the evaluation information stored in the evaluation information storage unit are used as a population An evaluation index calculation unit that obtains a deviation value of the evaluation value as a resident evaluation index, an evaluation reference value of the resident evaluation index, an evaluation reference value storage unit that associates a section having the evaluation reference value as an end point and an evaluation result, and the resident An evaluation result output unit that compares an evaluation index with an evaluation reference value stored in the evaluation reference value storage unit and obtains an evaluation result corresponding to a section including the inhabitant evaluation index.

  Further, the project evaluation method of the present invention is a method for evaluating the results of a project carried out by the government by a computer, wherein the computer acquires evaluation information of the residents for the project from a terminal operated by the residents, The deviation value of the average value of the evaluation information of the project to be evaluated, when the set of average values for each business of the evaluation information stored in the evaluation information storage unit and stored in the evaluation information storage unit is a population As a resident evaluation index, the resident evaluation index is compared with an evaluation reference value, and an evaluation result corresponding to a section including the resident evaluation index is determined.

  Further, the business evaluation program of the present invention is a program for causing a computer to execute a business evaluation method carried out by the government, and obtains evaluation information of the inhabitants for the business from a terminal operated by the inhabitants. The deviation value of the average value of the evaluation information of the project to be evaluated when the step of storing in the information storage unit and the set of average values for each business of the evaluation information stored in the evaluation information storage unit is a population As a resident evaluation index, and comparing the resident evaluation index with an evaluation reference value to obtain an evaluation result corresponding to a section including the resident evaluation index.

  According to the present invention, it is possible to evaluate a project reflecting the evaluation of residents.

== Business Evaluation System 1 ==
FIG. 1 is a configuration diagram of a business evaluation system 1 in the present embodiment. The business evaluation system 1 includes a business evaluation device 2 that obtains a business evaluation result, a resident side terminal that receives input of evaluation information by a resident, and an administrative side terminal that is used for browsing the evaluation result and inputting an evaluation reference value. . The business evaluation device 2 and the resident terminal 3 are connected by a wide area network such as the Internet, and the business evaluation device 2 and the administrative terminal 4 are connected by a closed network such as a LAN or an intranet.

=== Business Evaluation Device 2 ===
FIG. 2 is a diagram illustrating a hardware configuration of the business evaluation device 2. The business evaluation device 2 reads a program stored in the storage device 101 such as a hard disk into the memory 103 and executes it by the CPU 102 which is an arithmetic device. The business evaluation apparatus 2 includes a communication interface 104 for connecting to a wide area network and a narrow area network.

  The business evaluation device 2 reads the program stored in the storage device 101 into the memory 103 and executes it by the CPU 102, thereby obtaining evaluation information for the business from the resident terminal 3 as shown in FIG. And the function of the financial information management server 6 that manages the financial information of the business and the business evaluation support server 7 that evaluates the business from the two aspects of resident evaluation and cost efficiency is realized. In the storage device 101, a database of the evaluation information acquisition server 5, the financial information management server 6, and the business evaluation support server 7 is constructed.

=== Evaluation Information Acquisition Server 5 ===
As shown in FIG. 4, the evaluation information acquisition server 5 is requested by the communication control unit 51 that controls communication in a wide area network such as the Internet, the client component 52 that displays the form on the resident terminal 3, and the resident terminal 3. A form transmission unit 53 that transmits a form, a data acquisition unit 54 that acquires data input to the form from the resident terminal 3, a paper operation unit 55 that manages data entered on paper called electronic paper (described later), and a resident Resident information management unit 56 that registers the resident attribute information received from the terminal 3 in the resident information database (attribute information storage unit) 11, and evaluation information management that registers the project evaluation information in the evaluation information database (evaluation information storage unit) 12 Department (evaluation information acquisition part) 57, the opinion information such as opinions and requests from residents is registered in the opinion information database 13 Equipped with the view information management unit 58.

  The communication control unit 51 performs route control on the Internet, address control, an instruction to resend unarrived data, and the like according to a protocol such as TCP / IP.

  The form transmission unit 42 transmits, for example, data such as an HTML document, files associated with the document, such as images, sounds, and moving images, and expression formats of these files. The client component 52 is an execution program for displaying a form on the resident terminal 3. The form is provided with an input area for inputting resident attribute information, an input area for inputting project evaluation information, and an input area for inputting comments such as opinions and requests. The data acquisition unit 53 acquires data input to the form from the resident terminal 3.

  The paper operation unit 55 manages data read from special paper called electronic paper. A pattern called a dot pattern is printed on the electronic paper. The dot pattern is a unique arrangement of dots (points) so that the position can be specified when the paper surface is divided into grids of a predetermined size. In the present embodiment, it is assumed that a form (for example, a resident awareness survey table or a public relations magazine) on which a dot pattern is printed is distributed to the residents. The dot pattern printed on the electronic paper is read with a special pen called an electronic pen. The electronic pen transmits pen point coordinate information to the business evaluation device 2 based on the read dot pattern. The paper operation unit 55 recognizes characters and symbols entered in the form based on the coordinate information. If an electronic pen is used, characters and symbols can be entered by hand as with an existing pen, so that evaluation information can be input without operating an information device such as a personal computer. The business evaluation device 2 in the present embodiment can obtain a lot of information from various residents by using an electronic pen and electronic paper.

  FIG. 5 shows an example of a resident awareness survey table. The resident awareness survey form shown in FIG. 5 is an input field for inputting attribute information of residents such as gender, age, residential area, occupation, etc., and input for inputting evaluation information such as necessity, validity, and priority in five stages. Column and an input column for inputting a request / opinion such as a comment of a problem / improvement proposal. In this input field, a dot pattern is printed, and the locus of the pen tip is read.

  The resident information management unit 56 registers resident attribute information in the resident information database 11 among the data acquired by the form acquisition unit and the paper operation unit 55. The evaluation information management unit 57 registers business evaluation information in the evaluation information database 12 among the data acquired by the form acquisition unit and the paper operation unit 55. The opinion information management unit 58 registers opinion information such as opinions and requests for the business in the opinion information database 13 among the data acquired by the form acquisition unit and the paper operation unit 55.

=== Data structure of evaluation information acquisition server ===
FIG. 6 is a configuration example of the resident information database 11. As shown in FIG. 6, the resident information database 11 includes a year column for carrying out the project, a resident number column for identifying the resident, a gender column for the resident, an age column, a residential area column, and a occupation column.

  FIG. 7 is a configuration example of the evaluation information database 12. As shown in FIG. 7, the evaluation information database 12 includes a year column for project implementation, a resident number column for identifying residents, a project code column for identifying projects, an evaluation information column for necessity by residents, and effectiveness evaluation information. Column, priority evaluation information column, and the like.

  FIG. 8 is a configuration example of the opinion information database 13. As shown in FIG. 8, the opinion information database 13 includes a year column for project implementation, a resident number column for identifying residents, a project code column for identifying projects, a department code column for identifying departments in charge, opinions and requests. The opinion information column that stores the opinion information such as is provided.

=== Financial Information Management Server 6 ===
As shown in FIG. 9, the financial information management server 6 includes a communication control unit 61 that controls closed communication such as a LAN or an intranet, a form transmission unit 62 that transmits a form requested from the administrative terminal 4, and an input to the form. A data acquisition unit 63 for acquiring the obtained data from the administrative terminal 4, a financial information management unit 64 for managing administrative management resources, and a financial information database 14 (financial information storage unit) for storing financial information.

  The form transmission unit 62 transmits, for example, data such as an HTML document, files associated with the document, such as images, sounds, and moving images, and expression formats of these files. The data transmitted by the form transmitting unit 62 is displayed on the administrative terminal 4 as an input form for financial information. The data acquisition unit 63 acquires the financial information input in the form from the administrative terminal 4.

  The financial information management unit 64 registers the financial information acquired by the data acquisition unit 63 in the financial information database 14. FIG. 10 is a configuration example of the financial information database 14. As shown in FIG. 10, the financial information database 14 includes a year column, a budget item column, a settlement amount column, a budget amount column, a direct operating cost column, a personnel cost column, an indirect cost column, a cost amortization column, and a retirement cost column. I have. The year column stores the year in which the project is implemented. The budget item column stores a budget item code to categorize the business. The budget amount column stores a budget given for each budget item. The direct business cost column stores the cost directly required for business execution. The indirect cost column stores expenses indirectly required for business execution such as personnel costs and retirement costs. The settlement amount column stores a settlement amount in which direct business costs and indirect business costs are combined with expenses such as depreciation costs.

=== Business Evaluation Support Server 7 ===
As shown in FIG. 11, the business evaluation support server 7 includes a communication control unit 71 that controls closed communication such as a LAN and an intranet, a form transmission unit 72 that transmits a form requested from the administrative terminal 4, and an input to the form. A data acquisition unit 73 that acquires the received data from the administrative terminal 4, an evaluation reference value management unit 74 that manages the evaluation reference value database (evaluation reference value storage unit) 15, and a resident evaluation index that summarizes the evaluation information of the resident An evaluation index calculation unit 75, an evaluation result calculation unit 76 that obtains an evaluation result by comparing the evaluation standard value and the evaluation index, an efficiency evaluation unit 77 that evaluates financial efficiency, and whether the evaluation of residents is fair A fairness evaluation unit 78 that evaluates, a business evaluation table creation unit (business evaluation table creation unit) 79 that creates a business evaluation table describing the evaluation results, and an evaluation result database that stores evaluation results It includes a scan 16.

  The form transmission unit 72 transmits, for example, HTML documents, files associated with the documents, such as images, sounds, and moving images, and representation formats of these files. The data transmitted by the form transmission unit 72 is displayed on the administrative terminal 4 as an input form for evaluation reference values. The data acquisition unit 73 acquires the evaluation reference value input to the form from the administrative terminal 4.

  The evaluation reference value management unit 74 registers the evaluation reference value acquired by the data acquisition unit 73 in the evaluation reference value database 15. FIG. 12 is a configuration example of the evaluation reference value database 15. As shown in FIG. 12, the evaluation reference value database 15 includes a year column for executing a project, a business code column for identifying a project, an evaluation item column for identifying an evaluation item, an evaluation reference value for the project, and an evaluation reference value as endpoints. And an evaluation result column corresponding to this section are stored.

  The evaluation index calculation unit 75 obtains an evaluation result of resident evaluation based on the evaluation information. There are three evaluation items for resident evaluation: necessity, effectiveness, and priority. Since these calculation procedures are the same, only necessity evaluation will be described here. FIG. 13 is a flowchart illustrating a procedure for calculating the necessity evaluation result.

  The evaluation index calculation unit 75 reads necessity evaluation information stored in the evaluation information database 12 (step S11). Then, an overall average of the read evaluation information is calculated (step S12). The overall average calculated in step S12 is a population average when a set of average values for each business is used as a population. In addition, when the number of evaluation information of each business differs, you may weight according to the number of evaluation information. This is to solve the problem that the population average is biased to businesses with a large number of evaluation information.

  Next, the evaluation index calculation unit 75 calculates the average value of the evaluation information for each business (step S13). The set of average values calculated in step S13 is the population. Next, the evaluation index calculation unit 75 calculates the variance of the average value calculated in step S13 (step S14). This is the population variance when the set of average values is the population.

  Next, the evaluation index calculation unit 75 obtains a resident evaluation index that is a deviation value of the average value of the business to be evaluated when the set of average values for each business is a population (step S15). The deviation value is calculated by dividing a value obtained by subtracting the population average from the average value of the business to be evaluated by the population variance, and adding the central value of the evaluation information (here, 3 of the 5-level evaluation) to this value. The The deviation value calculated in this way is called a resident evaluation index.

  The evaluation result calculation unit 76 reads the evaluation reference value of the project to be evaluated from the evaluation reference value database 15 (step S16), and compares it with the resident evaluation index calculated by the evaluation index calculation unit 75. Then, an evaluation result corresponding to the section is obtained from the section including the resident evaluation index (step S17). The evaluation result calculation unit 76 registers the calculated evaluation result in the evaluation result database 16 (step S18).

  The efficiency evaluation unit 77 calculates an evaluation result of cost efficiency. FIG. 14 is a flowchart illustrating a procedure for calculating the efficiency evaluation result. The efficiency evaluation unit 77 reads the business cost, personnel cost, and indirect cost directly from the financial information database 14 (step S20), and calculates the accrual cost, direct business cost, accrual cost, etc. generated within a predetermined period. The full cost which is the sum is calculated (step S21). Then, each cost is divided by the business execution time, and a cost per unit time, for example, a labor cost per hour, is calculated (step S22).

  Next, the efficiency evaluation unit 77 determines whether there is data of another year (for example, the previous year) of the same type as the business to be evaluated in the financial information database 14 (step S23). S23; YES), the direct operating cost, personnel cost, and indirect cost of this business are read out (step S24). On the other hand, when there is no data for another year of the same type as the business to be evaluated (step S23; NO), a business similar to the business to be evaluated is specified, and the direct business cost, personnel cost, The indirect cost is read (step S25).

  A similar subject file 17 shown in FIG. 15 is used to search for similar businesses. As shown in FIG. 15, the similar subject file 17 stores similar budget subject codes with similar subject codes attached thereto.

  The efficiency evaluation unit 77 generates costs such as accrual costs, direct project costs and accrual costs that occur within a predetermined period based on the direct project costs, labor costs, and indirect costs read in step S24 or step S25. The full cost, which is the sum of the two, is calculated (step S26). Then, each cost is divided by the business execution time, and the cost per unit time is calculated (step S27).

  The efficiency evaluation unit 77 obtains a difference between the cost per unit time of the business to be evaluated calculated in step S22 and the cost per unit time of the same type or similar business calculated in step S27 (step S28). ). At this time, the object for which the difference is obtained may be any of accrual cost, full cost, overall cost, direct business cost, personnel cost, part of indirect cost, or all.

  The efficiency evaluation unit 77 reads the evaluation standard value of the efficiency of the business to be evaluated from the evaluation standard value database 15 (step S29). The efficiency evaluation unit 77 compares the evaluation reference value with the difference, and obtains an efficiency evaluation result corresponding to the section from the section including the difference (step S30). The efficiency evaluation unit 77 registers the calculated efficiency evaluation result in the evaluation result database 16 (step S31).

  The fairness evaluation unit 78 evaluates whether the project to be evaluated brings fair benefits to the residents. FIG. 16 is a flowchart illustrating a procedure for calculating the fairness evaluation result. The fairness evaluation unit 78 reads the evaluation information on the necessity of the business to be evaluated from the evaluation information database 12 (step S41), and writes the average value of the read necessity evaluation information (the overall average value of necessity). ) Is calculated (step S42) and registered in the fairness evaluation table 18.

  Next, the fairness evaluation unit 78 reads the evaluation information on the priority of the business to be evaluated from the evaluation information database 12 (step S43), and the average value of the read priority evaluation information (the overall average value of the priorities) (Step S44) and registered in the fairness evaluation table 18.

  Next, the fairness evaluation unit 78 reads out the resident attribute information (here, the residential area) from the resident information database 11 (step S45). Then, the fairness evaluation unit 78 calculates an average value of necessity evaluation information (denoted as a partial average value of necessity) for each residential area (step S46), and calculates the calculated partial average value as a fairness evaluation table 18. Register with. Further, the fairness evaluation unit 78 calculates an average value of priority evaluation information for each residential area (denoted as a partial average value of priority) (step S47), and the calculated partial average value is displayed in the fairness evaluation table 18. Register with.

  FIG. 17 is a configuration example of the fairness evaluation table 18. As shown in FIG. 17, the fairness evaluation table 18 includes a resident attribute column, an evaluation item column, and a calculated average value column. The resident attribute column stores the classification of whether it is an overall average value or a partial average value. If it is a partial average value, the attribute information of the resident who is the target of calculating the average value is stored. The evaluation item column stores information indicating whether the evaluation object is a necessity evaluation item or a priority evaluation item. The average value column stores the average value calculated by the fairness evaluation unit 78.

  The fairness evaluation unit 78 reads the evaluation reference value of fairness of the business to be evaluated from the evaluation reference value database 15 (step S48). The fairness evaluation unit 78 compares the difference between the average values stored in the fairness evaluation table 18 with the fairness evaluation reference value. If the difference is higher than the fairness evaluation reference value (step S49; YES) ) And are evaluated as “low fairness” (step S50). On the other hand, if there is no difference higher than the fairness evaluation reference value (step S49; NO), it is determined to be “fair” (step S51). A value obtained by digitizing the evaluation result is registered in the evaluation result database 16 (step S52). As a result of the evaluation of fairness, for example, when projects related to road maintenance are compared in residential areas, the need for A area is higher than the evaluation standard value compared to the overall average, and road maintenance and maintenance in A area are There is a possibility that it has not been completed, and there is room for review.

  The office work evaluation table creation unit 79 stores the form of the office work evaluation table, the budget amount read from the financial information database 14, the settlement amount, the necessity evaluation result read from the evaluation result database 16, the validity The evaluation result, the efficiency evaluation result, the fairness evaluation result, and the priority evaluation result are embedded in a predetermined area of the form. The created business project evaluation table is transmitted to the administrative terminal 4. The person in charge of the administration operates the administration terminal 4 and browses the office work evaluation table.

  FIG. 18 shows an example of an office work evaluation table. In the office work business evaluation table of FIG. 18, the office business name, business plan period, department in charge, and business overview display area are arranged as “1. The office work evaluation table creation unit 79 embeds the office work name read from a database (not shown) in these areas.

  Next, a display area for the settlement amount and the budget amount is arranged as “2. settlement amount / budget amount”. The office work business evaluation table creation unit 79 reads out the financial amount and the budget amount of the current year, the next year, and the final year of the business to be evaluated from the financial information database 14 and embeds them in the corresponding area. In “3. Results of office work”, results, results, and target values are arranged. The information is not embedded in “3. Results of office work”, but the person in charge on the administrative side directly embeds the information after creating the form.

  In “4. Office Business Evaluation”, display areas for necessity, effectiveness, priority, efficiency, fairness, and comprehensive evaluation are arranged. The business operation evaluation table creation unit 79 reads the evaluation results of necessity, validity, priority, efficiency, and fairness from the evaluation result database 16 and embeds them in the corresponding areas. At this time, the office work business evaluation table creating unit 79 converts the evaluation results calculated in 5 levels into 2 levels or 3 levels in accordance with the format of the business project evaluation table. Regarding the comprehensive evaluation, the person in charge on the administrative side embeds the information directly after creating the business project evaluation table.

=== Operation of Business Evaluation Apparatus 2 ===
The operation of the business evaluation device 2 will be described with reference to FIG. As a premise of this explanation, it is assumed that registration of evaluation information in the evaluation information database 12, registration of financial information in the financial information database 14, and registration of evaluation reference values in the evaluation reference value database 15 have been completed. .

  The person in charge of administration operates the administration terminal 4 and inputs the business code of the business to be evaluated. The administrative terminal 4 transmits the business code to the business evaluation device 2 (step S60). Based on the business code received from the administrative terminal 4, the business evaluation device 2 reads out the evaluation information on the necessity of the office work that is the object of evaluation from the evaluation information database 12, and obtains the evaluation result of the necessity (Step S 61). Registration in the evaluation result database 16 (step S62). The evaluation result calculation procedure is as described with reference to FIG.

  Next, the business evaluation device 2 reads the evaluation information on the effectiveness of the business to be evaluated from the evaluation information database 12, obtains the evaluation result of the effectiveness (step S63), and registers it in the evaluation result database 16 (step S64). . Since the procedure for calculating the evaluation result is the same as the necessity, the description is omitted.

  Next, the business evaluation device 2 reads the evaluation information of the priority of the business to be evaluated from the evaluation information database 12, obtains the priority evaluation result (step S65), and registers it in the evaluation result database 16 (step S66). . Since the procedure for calculating the evaluation result is the same as the necessity, the description is omitted.

  Next, the business evaluation device 2 reads financial information such as business expenses, personnel costs, overhead costs, depreciation costs, retirement costs, etc. directly from the financial information database 14 and calculates an evaluation result of cost efficiency (step S67). . The calculation procedure of the efficiency evaluation result is as described with reference to FIG. The business evaluation device 2 registers the calculated efficiency evaluation result in the evaluation result database 16 (step S68).

  Next, the business evaluation device 2 reads priority evaluation information and necessity evaluation information from the evaluation information database 12, and reads inhabitants' attribute information such as age, gender, and residential area from the inhabitants information database 11, and impartiality Is obtained (step S69). The business evaluation apparatus 2 registers the calculated fairness evaluation result in the evaluation result database 16 (step S70). The procedure for calculating the fairness evaluation result is as described with reference to FIG.

  As a result, the evaluation result database 16 stores evaluation results of necessity, validity, fairness, priority, and efficiency. FIG. 20 is a configuration example of the evaluation result database 16. As shown in FIG. 20, the evaluation result database 16 includes a year column for executing a business, a business code column for identifying a business, a necessity evaluation result column, an effectiveness evaluation result column, a fairness evaluation result column, a priority. Evaluation result column and efficiency evaluation result column.

  The business evaluation device 2 reads the evaluation results of necessity, validity, fairness, priority, efficiency, etc. from the evaluation result database 16 (step S71), and embeds them in the corresponding display area of the business business evaluation table, An evaluation table is created (step S72). The business evaluation device 2 transmits the created office work business evaluation table to the administrative terminal 4 (step S73). The person in charge of the government operates the administrative terminal 4 to view and print the office work business evaluation table of the business to be evaluated.

=== Resident terminal 3 ===
FIG. 21 is a diagram illustrating a hardware configuration of the resident terminal 3. The resident terminal 3 reads the program stored in the storage device 201 such as a hard disk into the memory 203 and executes it by the CPU 202 as the arithmetic device. The resident terminal 3 includes an input / output interface 205 such as various keyboards, buttons, and a display, and a communication interface 204 for connecting to a wide area network and a narrow area network. The communication interface 204 receives the coordinate information of the locus of the pen tip of the electronic pen 206 via the narrow area network.

  The resident terminal 3 reads out the program stored in the storage device into the memory 203 and executes it by the CPU 202, so that the communication control unit 31, the form acquisition unit 32, the form display unit 33, and the form transmission unit are executed as shown in FIG. 34, the function of the electronic pen information transmission unit 35 is realized. The form acquisition unit 32 requests the business evaluation apparatus 2 for a form, and downloads an HTML document, files such as images, sounds, and moving images associated with the document, and representation formats of these files. The form display function displays the acquired HTML document or a file associated with the document as an evaluation reference value input form. The form transmission unit 34 transmits the data input in the input form to the business evaluation device 2. In addition, the electronic pen information transmission unit 35 transfers the coordinate information of the pen tip received from the electronic pen 207 to the business evaluation device 2.

=== Administrative terminal 4 ===
FIG. 23 is a diagram illustrating a hardware configuration of the administrative terminal 4. The administrative terminal 4 reads the program stored in the storage device 301 such as a hard disk into the memory 303 and executes it by the CPU 302 which is an arithmetic device. The administrative terminal 4 also includes an input / output interface 305 such as various keyboards, buttons, and a display, and a communication interface 304 for connecting to a closed network such as a LAN or an intranet.

  The administrative terminal 4 reads out the program stored in the storage device 301 to the memory 303 and executes it by the CPU 302, whereby the communication control unit 41, the form acquisition unit 42, the form display unit 43, and the form transmission are executed as shown in FIG. The function of the unit 44 is realized. The form acquisition unit 42 requests a form from the business evaluation apparatus 2 and downloads an HTML document, files such as images, sounds, and moving images associated with the document, and expression formats of these files. The form display function displays the acquired HTML document and the file associated with the document as an input form of a business to be evaluated or a display form of a business project evaluation table. The form transmission unit 44 transmits the business code input in the input form to the business evaluation device 2.

  Although the present embodiment has been described above, the above embodiment is intended to facilitate understanding of the present invention and is not intended to limit the present invention. The present invention can be changed and improved without departing from the gist thereof, and the present invention includes equivalents thereof.

It is a block diagram of a business evaluation system. It is a figure which shows the hardware constitutions of a business evaluation apparatus. It is a block diagram which shows the function structure of a business evaluation apparatus. It is a block diagram which shows the function structure of an evaluation information server. It is a figure which shows an example of a residents' awareness survey. It is a structural example of a resident information database. It is a structural example of an evaluation information database. It is a structural example of an opinion database. It is a figure which shows the hardware constitutions of a financial information management server. It is a structural example of a financial information database. It is a block diagram which shows the function structure of a business evaluation support server. It is a structural example of an evaluation reference value database. It is a flowchart explaining the calculation procedure of the evaluation result of necessity. It is a flowchart explaining the calculation procedure of the evaluation result of efficiency. It is a schematic diagram explaining the structure of a similar subject file. It is a flowchart explaining the calculation procedure of the evaluation result of fairness. It is a structural example of a fairness evaluation table. It is a figure which shows an example of an office work business evaluation table. It is a flowchart explaining operation | movement of an office work business evaluation apparatus. It is a structural example of an evaluation result database. It is a figure which shows the hardware constitutions of a resident terminal. It is a block diagram which shows the function structure of a resident terminal. It is a figure which shows the hardware constitutions of an administrative terminal. It is a block diagram which shows the function structure of an administrative terminal.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 Business evaluation system 2 Business evaluation apparatus 3 Resident terminal 4 Administrative terminal 5 Evaluation information acquisition server 6 Financial information management server 7 Business evaluation support server 11 Resident information database 12 Evaluation information database 13 Opinion information database 14 Financial information database 15 Evaluation reference value database 16 Evaluation result database 55 Paper operation part 56 Resident information management part 57 Evaluation information management part 58 Opinion information management part 64 Financial information management part 74 Evaluation reference value management part 75 Evaluation index calculation part 76 Evaluation result calculation part 77 Efficiency evaluation part 78 Fairness Evaluation Department 79 Office Business Evaluation Table Preparation Department 206 Electronic Pen

Claims (8)

It is a business evaluation device that evaluates the results of business conducted by the government,
An evaluation information acquisition unit for acquiring evaluation information of the residents for the project from a terminal operated by the residents, and storing the evaluation information in the evaluation information storage unit;
An evaluation index for obtaining, as a resident evaluation index, the deviation value of the average value of the evaluation information of the project to be evaluated, when the set of average values of the evaluation information stored in the evaluation information storage unit is a population A calculation unit;
An evaluation standard value storage unit for associating an evaluation standard value of the resident evaluation index, a section having the evaluation standard value as an end point, and an evaluation result;
An evaluation result calculation unit that compares the resident evaluation index and the evaluation reference value stored in the evaluation reference value storage unit, and obtains an evaluation result corresponding to a section including the resident evaluation index;
A business evaluation device characterized by comprising: In claim 1,
The evaluation reference value storage unit stores an efficiency evaluation reference value that is an evaluation reference value for evaluating an increase / decrease in project cost, a section having the efficiency evaluation reference value as an end point, and an efficiency evaluation result in association with each other. And
A financial information storage unit for storing the business cost of the business in association with the attribute information of the business;
Based on the business attribute information, the financial information storage unit is searched for the same type of business as the business to be evaluated, and the business cost of the searched business and the business cost of the business to be evaluated An efficiency evaluation unit that compares a difference with the efficiency evaluation reference value and obtains an efficiency evaluation result corresponding to a section including the difference;
A business evaluation device characterized by comprising: In claim 2,
A project evaluation table creation unit that creates a project evaluation table including the evaluation result of the resident evaluation index obtained by the evaluation result calculation unit and the efficiency evaluation result obtained by the efficiency evaluation unit, and outputs to the output interface A business evaluation device characterized by comprising: In claim 2,
The efficiency evaluation unit is similar to the business to be evaluated based on the attribute information of the business when the business of the same type as the business to be evaluated does not exist in the financial information storage unit. The business is searched from the financial information storage unit, the difference between the business cost of the similar business and the business cost of the business to be evaluated is compared with the efficiency evaluation reference value, and the efficiency evaluation result of the business A business evaluation device characterized by In claim 1,
The evaluation reference value storage unit corresponds to a fairness evaluation reference value for evaluating whether the project brings fair benefits to residents, a section having the fairness evaluation reference value as an end point, and a fairness evaluation result. Remember it,
An attribute information storage unit for storing the attribute information of the residents;
An overall average value that is an average value of the evaluation information of the business that is the evaluation target, and a partial average value that is an average value for each attribute of the inhabitants of the evaluation information of the business that is the evaluation target, and the overall average value A fairness evaluation unit that compares the difference between the partial average value and the fairness evaluation reference value and obtains a fairness evaluation result corresponding to an interval including the difference;
Business evaluation device characterized by In claim 1,
The evaluation information acquisition unit includes, as the evaluation information, evaluation information on the necessity of evaluating whether or not the business needs to be implemented by the government, evaluation information on effectiveness for evaluating the effect of the business, and priority of the business Obtaining at least one of the evaluation information of the priority to evaluate, and storing in the evaluation information storage unit,
The evaluation index calculation unit includes, as the resident evaluation index, an evaluation index of the necessity of the project that is the evaluation target, an evaluation index of the effectiveness of the project that is the evaluation target, and an evaluation of the priority of the project that is the evaluation target Calculate at least one of the indicators,
The evaluation result calculation unit calculates at least one of the necessity evaluation result, the effectiveness evaluation result, and the priority evaluation result. A computer that evaluates the results of the projects implemented by the government
A process of acquiring resident evaluation information for the project from a terminal operated by the resident and storing it in the evaluation information storage unit,
For each project of evaluation information stored in the evaluation information storage unit, when the average value set is a population, the deviation value of the average value of the evaluation information of the project to be evaluated is determined as a resident evaluation index,
A process for comparing the resident evaluation index with an evaluation reference value and obtaining an evaluation result corresponding to a section including the resident evaluation index;
The business evaluation method characterized by performing. To computer which evaluates business that the government carries out,
Acquiring the evaluation information of the inhabitants for the project from a terminal operated by the inhabitants, and storing it in the evaluation information storage unit;
For each project of evaluation information stored in the evaluation information storage unit, when a set of average values is a population, a deviation value of the average value of evaluation information of the project to be evaluated is calculated as a resident evaluation index; and ,
Comparing the resident evaluation index with an evaluation reference value and obtaining an evaluation result corresponding to a section including the resident evaluation index;
Business evaluation program to execute

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