JP7402299B1 - Available delivery time control device, unmanned flying vehicle monitoring system, and available delivery time control method - Google Patents

Abstract

[Problem] To provide a delivery available time control device, a delivery available time control system, and a delivery available time control method that limit available delivery times that can be selected by a delivery requester according to an operator's monitoring schedule and the required monitoring timing of an unmanned flying vehicle. . [Solution] In a delivery management system in which an order processing server, a monitoring task management server, and a plurality of operator terminals are each connected to a communication network, the monitoring task management server controls the time period during which a specific operator can execute monitoring tasks. In addition to acquiring the monitoring schedule including the required monitoring timing of multiple UAVs (Unmanned Aerial Vehicles), when presenting the product orderer with a selectable delivery time for the product by a specific UAV, Based on the operator's monitoring schedule and the required monitoring timing of a specific UAV, control is performed so that the orderer cannot select part of the available delivery times. [Selection diagram] Figure 12

Description

The present invention relates to a technical field such as a system for monitoring an unmanned flying vehicle used for delivering goods.

Conventionally, as disclosed in Patent Document 1, for example, a plurality of operators located at a location away from an unmanned aircraft (an example of an unmanned flying object) use a computing device to control a plurality of unmanned aircraft in flight. Technologies for monitoring and controlling are known. According to the technology disclosed in Patent Document 1, one operator can monitor and control many unmanned aircraft.

Special Publication No. 2022-529507

By the way, it is not desirable from the viewpoint of safety etc. for one operator to monitor multiple unmanned aircraft at the same time. In the future, when goods are delivered from multiple bases by multiple unmanned aircraft, it is desirable to adjust the operator's monitoring schedule so that the monitoring timings that require monitoring of each of the multiple unmanned aircraft do not overlap. Furthermore, since such monitoring required timing varies depending on the available delivery time selected by the delivery requester, it is necessary to take the available delivery time into consideration when making the above adjustment.

Therefore, the present invention provides a delivery available time control device, a delivery available time control system, and a delivery available time control system that can limit the available delivery time that can be selected by the delivery requester according to the operator's monitoring schedule and the timing at which unmanned flying vehicles need to be monitored. An example of the problem is to provide a method for controlling possible delivery time.

(Application example 1) In order to solve the above problem, the available delivery time control device according to this application example is based on the monitoring schedule of an operator who executes a monitoring task to monitor an unmanned flying vehicle used for delivering goods. a first acquisition unit that acquires the monitoring schedule including a time slot in which the operator can execute the monitoring task; a second acquisition unit that acquires a required monitoring timing when monitoring the unmanned aerial vehicle; a presentation control unit configured to selectably present to a product delivery requester a time when the product can be delivered by the unmanned flying vehicle, the delivery being possible based on the monitoring schedule and the required monitoring timing; The present invention is characterized by comprising the presentation control unit that controls the delivery requester so that the delivery requester cannot select a part of the available delivery time.

(Application Example 2) The unmanned flying vehicle monitoring system according to this application example is a monitoring schedule of an operator who executes a monitoring task for monitoring an unmanned flying vehicle used for delivering goods, a first acquisition unit that acquires the monitoring schedule including the time slot in which the task can be executed; a second acquisition unit that acquires the monitoring timing that requires monitoring of the unmanned flying vehicle; and a person requesting delivery of the goods. A presentation control unit that controls displaying a selectable delivery time of the article by the unmanned flying vehicle, wherein delivery is possible for a part of the delivery time based on the monitoring schedule and the required monitoring timing. The presentation control unit controls the delivery requester so that the delivery requester cannot select the time.

(Application example 3) The available delivery time control method according to this application example is a delivery available time control method that is executed by a computer, and performs a monitoring task for monitoring an unmanned flying vehicle used for delivering goods. a monitoring schedule of an operator, the monitoring schedule including a time period in which the operator can execute the monitoring task; a step of obtaining a required monitoring timing at which the unmanned flying vehicle must be monitored; a step of controlling to selectably present to a product delivery requester the possible delivery time of the product by the unmanned flying vehicle, the step of controlling the display of the possible delivery time of the product by the unmanned flying vehicle based on the monitoring schedule and the monitoring required timing; The method is characterized by including the step of controlling such that the delivery requester cannot select some of the possible delivery times.

According to the present invention, it is possible to limit the available delivery time that can be selected by the delivery requester according to the monitoring schedule of the operator and the timing at which monitoring of the unmanned flying vehicle is required.

1 is a diagram showing an example of a schematic configuration of a delivery management system S. FIG. FIG. 2 is a conceptual diagram showing how the UAV 1 delivers a product to a delivery destination. FIG. 2 is a diagram illustrating an example of a schematic configuration of a monitoring task management server MS. It is a figure which shows an example of the table for calculation of required monitoring timing. 3 is a diagram showing an example of the contents of a monitoring plan management database 126. FIG. FIG. 3 is a diagram showing an example of functional blocks in the control unit 13. FIG. FIG. 2 is a conceptual diagram showing the temporal relationship between respective monitoring schedules SC1 and SC2 of operators O1 and O2 and monitoring timing groups TG1 to TG3. 12 is a diagram illustrating an example of the contents of the monitoring plan management database 126 when an operator On who executes a monitoring task is fixed for each task type. FIG. It is a figure which shows an example of the delivery possible time selection screen displayed on the orderer terminal UT. It is a figure which shows an example of the monitoring task execution screen displayed on operator terminal OT1. FIG. 7 is a conceptual diagram showing an example in which a monitoring task to be executed at the monitoring timing of UAV2 is changed from the monitoring schedule of operator O1 to the monitoring schedule of operator O4. 3 is a flowchart illustrating an example of monitoring plan determination processing by the control unit 13 in the monitoring task management server MS. 3 is a flowchart illustrating an example of a monitoring task information transmission process of the control unit 13 in the monitoring task management server MS.

Hereinafter, one embodiment of the present invention will be described with reference to the drawings. The following embodiments are embodiments in which the present invention is applied to a delivery management system that manages delivery of goods by unmanned aerial vehicles (hereinafter referred to as "UAV (Unmanned Aerial Vehicle)") such as drones. A UAV is an example of an unmanned aerial vehicle. In addition, in the following embodiment, products sold at a store (an example of an article) are sent from a terminal (hereinafter referred to as an "orderer terminal") used by an orderer (an example of a delivery requester) to an order processing server. An example will be explained in which a product is delivered to a destination when an order is placed.

[ 1. Configuration and operation overview of delivery management system S ]
First, the configuration and operational outline of the delivery management system S according to this embodiment will be explained with reference to FIGS. 1 and 2. FIG. 1 is a diagram showing an example of a schematic configuration of a delivery management system S. As shown in FIG. As shown in FIG. 1, the delivery management system S includes an order processing server PS, a monitoring task management server MS, a plurality of operator terminals OTn (n=1, 2, . . . ), and the like. Here, the monitoring task management server MS is an example of the delivery available time control device of the present invention. The monitoring task management server MS and the plurality of operator terminals OTn can constitute the unmanned aircraft monitoring system of the present invention. Furthermore, the monitoring task management server MS may be configured integrally with the order processing server PS. Operator terminal OTn is used by operator On (n=1, 2...). For example, operator terminal OT1 is used by operator O1, and operator terminal OT2 is used by operator O2. The order processing server PS, the monitoring task management server MS, and the operator terminal OTn are each connected to the communication network NW. The communication network NW is composed of, for example, the Internet, a mobile communication network, its wireless base station, and the like.

FIG. 2 is a conceptual diagram showing how the UAV 1 delivers a product to a delivery destination. In the example in Figure 2, multiple UAVm (m=1, 2, 3...) used for product delivery are each deployed at different bases Pm (m=1, 2, 3...). It has become so. Since the products are sold at the store Fo (o=1, 2, 3, . . . ), the UAVm goes from the base Pm to the store Fo to pick up the products. For example, as shown in FIG. 2, after an order for a product is confirmed, the UAV 1 flies from the base P1 to a store F1 that sells the product, loads the product at the store F1, and flies to the delivery destination. Note that a plurality of UAVm may be deployed at one base Pm. For example, UAV1 and UAV2 may be deployed at base P1. Further, the base Pm and the store Fo may be located at the same location. For example, the store F1 may be installed within the base P1. In this case, UAV1 does not need to fly from base P1 to store F1.

The order processing server PS is a server that accepts and processes orders from orderer terminals UT (for example, mobile terminals such as smartphones) accessed via the communication network NW, and monitors and manages information regarding accepted orders. Send to server MS. Here, the information regarding the order includes, for example, an order ID (order identification information), an orderer's user ID (orderer identification information), a product ID (product identification information) of a product ordered by the orderer, The information includes the product name, the store ID (identification information of the store Fo) where the product is sold, and the location information (for example, latitude and longitude) of the delivery destination. Note that information regarding the product (for example, product name, photo image of the product) is selectively presented to the orderer from the order processing server PS (that is, displayed on the orderer terminal UT).

In addition, the order processing server PS selectably presents available delivery times (for example, a plurality of different available delivery times) of the product to the orderer (that is, displays them on the orderer terminal UT). This possible delivery time is provided by the monitoring task management server MS. The order for the product is finalized by the orderer selecting an arbitrary delivery time from the available delivery times presented to the orderer. Here, the delivery available time is a time period during which the product can be delivered to the delivery destination. In other words, the available delivery time is the scheduled time period in which the UAVm loaded with the product will arrive at the delivery destination. Alternatively, the available delivery time may be a scheduled time period in which the UAVm that has arrived at the delivery destination will land on the ground or the like and the recipient will be able to receive the product from the UAVm. Note that the delivery possible time may be a time (for example, 12:00), but is preferably a time zone (for example, 12:00 to 12:15) with some margin in mind.

The monitoring task management server MS is a server that manages information regarding monitoring tasks for monitoring UAVm used for product delivery. The monitoring task can be, for example, work (work) of monitoring the state of the UAVm and the surrounding situation of the UAVm. The monitoring task is executed by the operator On via the operator terminal OTn at the required monitoring timing (UAVm monitoring required timing) when the UAVm needs to be monitored. The monitoring task may include terminal operation (that is, operation of the operator terminal OTn) for performing flight control (for example, movement control, hovering control) of the UAVm depending on the situation. Further, the monitoring task is assigned to a time slot in which the monitoring task can be executed in the monitoring schedule of operator On.

In this embodiment, for example, it is assumed that an operator O1 at a monitoring base executes a monitoring task for each of a plurality of UAVm that performs deliveries at different bases Pm. In order to perform safe delivery, information regarding the UAVm is displayed on the operator terminal OT1 used by the operator O1 at a time when a monitoring task by the operator O1 is required, such as when each UAVm arrives over the store Fo or lands. In other words, for example, even if UAV1 departs from base P1 and arrives above store F1, delivery preparations for UAV2 are completed at store F2 at the same time, and operator O1 is executing the monitoring task. This means that the monitoring task for UAV1 cannot be executed.

Note that the monitoring in this embodiment includes the operator On visually observing (watching carefully). Therefore, the monitoring required timing can also be referred to as the observation (attention required) timing. Further, it is preferable that the monitoring timings are multiple timings separated by time in the delivery schedule related to one delivery by the UAVm to be monitored. Thereby, in the delivery schedule related to one delivery, it is possible to have the operator On efficiently execute the monitoring task that should be executed at the timing when monitoring of the UAVm is required. However, the required monitoring timing may be one timing in the delivery schedule related to one delivery by the UAVm to be monitored. Here, the timing may be a point in time (in other words, time) or a time period (that is, it may have a certain time width). The delivery schedule is, for example, a schedule in which the UAVm takes off from the base Pm, passes through the store Fo, and lands at the delivery destination (or until it takes off from the delivery destination).

Further, the monitoring task management server MS is configured to receive UAV information regarding the UAVm from the UAVm via the communication network NW on a regular or irregular basis. Here, the UAV information includes, for example, the position detected by various sensors of the UAVm, the state, and the remaining battery level. Further, the UAV information may include a UAV image photographed by a camera of the UAVm. For example, the UAV image may include obstacles that may impede takeoff and landing of the UAVm. Further, the monitoring task management server MS may periodically or irregularly receive UAV surrounding information regarding the surrounding situation of the UAVm from various sensors installed at the store Fo or the base Pm via the communication network NW. The UAV surrounding information includes the wind direction, wind speed, and rainfall amount detected by weather sensors installed at the store Fo and base Pm. Further, the UAV surrounding information may include an image of the surroundings of the UAVm captured by a camera installed at the store Fo or the base Pm. The surrounding image may include, for example, obstacles that may impede takeoff and landing of the UAVm. Additionally, the monitoring task management server MS may periodically or irregularly receive the weather in the area where the UAVm is located as UAV surrounding information from the weather management server via the communication network NW.

[ 1-1. Configuration and functions of monitoring task management server MS ]
Next, with reference to FIG. 3, the configuration and functions of the monitoring task management server MS will be described. FIG. 3 is a diagram showing an example of a schematic configuration of the monitoring task management server MS. As shown in FIG. 3, the monitoring task management server MS includes a communication section 11, a storage section 12, a control section 13, and the like. The communication unit 11 is responsible for controlling communications performed via the communication network NW. The communication unit 11 receives information regarding orders from the order processing server PS. Further, the communication unit 11 receives at least one of the UAV information and the UAV peripheral information from the UAVm or the like. The storage unit 12 is composed of, for example, a hard disk drive, and stores various programs including an operating system and applications. Here, the application includes a program for executing the delivery available time control method. The storage unit 12 also includes a buffer that stores at least one of the UAV information and the UAV peripheral information received from the UAVm by associating them with the UAVm's aircraft ID (identification information of the UAVm) and updating the information sequentially for each UAVm. Has memory.

The storage unit 12 also stores a table for calculating required monitoring timing. FIG. 4 is a diagram showing an example of a table for calculating required monitoring timing. As shown in FIG. 4, the required monitoring timing, reference time, and task required time are associated and registered in the table for calculating required monitoring timing. Here, the reference time is a time for calculating the required monitoring timing associated with the reference time. The task required time is the length of time required to execute the monitoring task at the corresponding monitoring required timing. In the example of FIG. 4, examples of timings requiring monitoring are shown (seven times): flight decision, takeoff from base, landing at store, takeoff at store, flight to delivery destination, and landing at delivery destination. Here, "time" may be "just before". The task types of the monitoring tasks to be executed at each required monitoring timing are different from each other. Note that the number of task types may be smaller or larger than the number (seven) shown in FIG. 4. Furthermore, if the base Pm and the store Fo are located at the same location, the times when the base takes off, the time when the store lands, and the time when the store takes off can be combined at the time when the store takes off.

Here, the store takeoff time indicates, for example, the timing at which the UAVm loaded with products takes off from the store Fo for delivery (this is also referred to as "delivery start"). This timing is set to the delivery start time T (point in time) or a time zone based on the delivery start time T by referring to the reference time associated therewith. The length of this time period is preferably equal to the task time required to execute the monitoring task at the monitoring required timing (the same applies to other monitoring required timings). Note that in the table for calculating required monitoring timing, the delivery start time T is registered as, for example, "0:00" because it serves as a reference. The store landing time indicates, for example, the timing at which the UAVm takes off from the base Pm, arrives over the store, and lands (for example, lands on the pedestal of the store Fo). By referring to the reference time associated with this, this timing is set to a point in time "ta" minutes (for example, 10 minutes) before the delivery start time T or a time zone based on this point in time. .

The time of base takeoff indicates, for example, the timing at which the UAVm takes off from the base Pm. This timing is set to a point in time "tb" minutes before the delivery start time T or a time period based on this point in time by referring to the reference time associated therewith. “tb” minutes is the sum of “ta” minutes and “tx” minutes, which is the required time from base Pm to store Fo. The required time "tx" is calculated from the flight distance from the base Pm to the store Fo and the flight speed (planned speed) of the UAVm. Operation determination time indicates the timing at which it is determined whether or not the UAVm can operate (flight). This timing is set to a time point "tc" minutes before the delivery start time T or a time zone based on this time point by referring to the reference time associated therewith. The “tc” minute is the sum of the “tb” minute and the slack time “ty” minute, which includes the time required for flight decisions.

The delivery destination flight time indicates, for example, the timing at which the UAVm takes off from the store Fo and arrives at the delivery midway position. This timing is set to a point in time "te" minutes after the delivery start time T or a time period based on this point in time by referring to the reference time associated therewith. The “te” minute is the required time (flight duration time) from the store Fo to the mid-delivery position, and is calculated from the flight distance from the store Po to the mid-delivery position and the flight speed of the UAVm. Note that the mid-delivery position is a position corresponding to a predetermined percentage (for example, 50%) of the flight route from the store Fo to the delivery destination. The delivery destination landing time indicates, for example, the timing at which the UAVm that took off from the store Fo arrives and lands above the delivery destination. This timing is set to a point in time "tf" minutes after the delivery start time T or a time period based on this point in time by referring to the reference time associated therewith. The “tf” minute is the required time (flight duration time) from the store Fo to the delivery destination, and is calculated from the flight distance from the store Po to the delivery destination and the flight speed of the UAVm. The time point “tf” minutes after the delivery start time T corresponds to (eg, matches or is included in) the above-mentioned delivery possible time.

As described above, monitoring tasks can be classified into a plurality of different task types. For example, a monitoring task when making a flight decision, a monitoring task when taking off from a base, a monitoring task when landing at a store, a monitoring task when taking off at a store, a monitoring task when flying to a delivery destination, and a monitoring task when landing at a delivery destination. The task types are different from each other. However, even if the monitoring tasks are of different task types, the contents of the monitoring tasks (for example, what to watch) may be the same or different.

Furthermore, the storage unit 12 includes a store management database (DB) 121, an aircraft management database (DB) 122, a user management database (DB) 123, an operator management database (DB) 124, a delivery plan management database (DB) 125, and A monitoring plan management database (DB) 126 and the like are constructed. The store management database 121 is a database for managing information regarding stores Fo that sell products. In the store management database 121, for example, a store ID, location information (for example, latitude and longitude) of the store Fo, etc. are stored (registered) in association with each store Fo.

The aircraft management database 122 is a database for managing information regarding UAVm used for delivering products. The aircraft management database 122 stores, for example, the aircraft ID, operating status, available time zone, and location information of the base Pm where the UAVm is deployed in association with each UAVm. The operating status indicates whether the device is in operation (for example, moving in preparation for delivery, being used for delivery, or returning), unavailable, or on standby, and is updated as appropriate. The available time zone indicates the year, month, day, and time zone in which the UAVm can be used for delivery.

The user management database 123 is a database for managing information regarding users who have created accounts as delivery service members. Here, the user who has created an account can order products from the order processing server PS via the orderer terminal UT as an orderer. The user management database 123 stores user IDs, names, addresses, e-mail addresses, and telephone numbers in association with each user. Note that the address or location information of the product delivery destination may be pre-registered in the user management database 123.

The operator management database 124 is a database for managing information regarding operator On. The operator management database 124 includes, for example, the operator ID of operator On (identification information of operator On), the monitoring schedule of operator On, the access information (for example, IP address) of the operator terminal OTn used by operator On, etc. for each operator On. are stored in association with For example, Operator On's monitoring schedule includes at least one of a time period (year, month, day, and time) in which Operator On can execute a monitoring task and a time period (year, month, day, and time) in which Operator On cannot execute the monitoring task. included. Examples of time periods in which a monitoring task cannot be executed include a time period in which a monitoring task for monitoring other UAVm has already been assigned (that is, a time period in which a monitoring task is already in progress), a break period, etc. included.

The delivery plan management database 125 is a database for managing information regarding delivery plans. The delivery plan management database 125 stores order IDs, determined delivery plans, etc. in association with each order (delivery). The delivery plan includes, for example, the product ID of the product to be delivered, the aircraft ID of the UAVm that will deliver the product, and the delivery schedule of the UAVm. The UAVm shown in the delivery plan is the UAVm that has been determined to be used for delivery. The delivery schedule includes possible delivery time, delivery start time, and the like. Note that one delivery corresponds to one order ID and one UAVm. For example, products related to an order identified by order ID "d0001" are delivered by UAV1, and products related to an order identified by order ID "d0002" are delivered by UAV2.

The monitoring plan management database 126 is a database for managing information regarding monitoring plans. The monitoring plan management database 126 stores order IDs, determined monitoring plans, etc. in association with each order. Here, the monitoring plan is a plan indicating which operator On will execute a monitoring task for which UAVm at which monitoring timing (in other words, a monitoring task execution plan). FIG. 5 is a diagram showing an example of the contents of the monitoring plan management database 126. As shown in FIG. 5, in the monitoring plan associated with the order ID "d0001", the operator ID of the operator On who executes the monitoring task is associated with each task type. Further, in the monitoring plan, it is preferable that the aircraft ID of the UAVm that requires monitoring at the required monitoring timing is associated with the operator ID. In the example of FIG. 5, the required monitoring timing is expressed as a time period (year, month, and day are omitted for convenience), and the monitoring task is executed during this time period (the time period related to the required monitoring timing). Become.

The control unit 13 includes a CPU (Central Processing Unit), a ROM (Read Only Memory), a RAM (Random Access Memory), and the like. FIG. 6 is a diagram showing an example of functional blocks in the control unit 13. The control unit 13, for example, according to a program (program code group) stored in the ROM or the storage unit 12, as shown in FIG. , a required monitoring timing acquisition unit 133 (an example of a second acquisition unit), a monitoring plan generation unit 134, a presentation control unit 135, a monitoring task information transmission unit 136 (an example of a transmission unit), a delay control unit 137, and the like.

For example, when information regarding an order is received, the available delivery time extraction unit 131 extracts a predetermined number of available delivery times (for example, 3 or more) Extract. Here, the estimated time required to deliver the product is estimated from the preparation time such as picking up and loading the product, and the time required for the UAVm to reach the delivery destination. This required time is calculated, for example, from the flight distance specified from the location information of the base Pm where the UAVm is on standby, the location information of the store Fo, and the location information of the delivery destination, and the flight speed of the UAVm. In addition, when extracting the available delivery time, the usable time zone of the UAVm managed in the aircraft management database 122 may be referred to as appropriate.

Possible delivery times are, for example, "12:00 (starting point) - 12:15 (end point)", "12:15 - 12:30", "12:30 - 12:45", "12:45 - 13:00". 00", "13:00~13:15", etc., multiple times are extracted. A part of the time slots related to each of the plurality of possible delivery times may overlap. In this case, multiple possible delivery times are extracted, for example, "12:00-12:15", "12:10-12:25", and "12:20-12:35". In this example, the length of the time slot is 15 minutes, but is not particularly limited. Note that the extracted available delivery time is associated with an order ID and a UAVm (device ID) that can deliver the product at the delivery destination at the available delivery time.

The monitoring schedule acquisition unit 132 acquires each monitoring schedule of a plurality of operators On from the operator management database 124, for example, when information regarding an order is received. The required monitoring timing acquisition unit 133 acquires the required monitoring timing at which the UAVm needs to be monitored. For example, the required monitoring timing acquisition unit 133 corresponds to the available delivery time based on the available delivery time extracted by the available delivery time extraction unit 131 and the required monitoring timing calculation table stored in the storage unit 12. Each required monitoring timing (a plurality of required monitoring timings) that requires monitoring of the attached UAVm is acquired. Hereinafter, each monitoring timing in one delivery is also referred to as a "monitoring timing group".

More specifically, the delivery start time is determined from the starting point of the available delivery time extracted by the delivery available time extraction unit 131 (for example, 12:00) and the time required from the store Fo to the delivery destination (for example, 40 minutes). T (for example, 11:20) is calculated (that is, backward calculated). The calculated delivery start time T is associated with an order ID and possible delivery time. Then, by applying the calculated delivery start time T to the required monitoring timing calculation table, a required monitoring timing group is obtained. For example, the delivery start time T" in the monitoring timing calculation table shown in FIG. 4 is set to 11:20 (in other words, the default 0:00 is updated to 11:20), and each reference time is specified. Then, a group of required monitoring timings is calculated. Note that when a plurality of possible delivery times are extracted by the possible delivery time extraction unit 131, a group of required monitoring timings corresponding to each possible delivery time is acquired.

The monitoring plan generation unit 134 generates a corresponding delivery time based on the monitoring schedule acquired by the monitoring schedule acquisition unit 132 and the required monitoring timing (for example, a group of required monitoring timings) acquired by the required monitoring timing acquisition unit 133. Generate a monitoring plan for the attached UAVm. For example, the monitoring plan generation unit 134 selects one of the plurality of monitoring schedules based on the respective monitoring schedules of the operators O1 and O2 (that is, a plurality of monitoring schedules) and the required monitoring timing group corresponding to the available delivery time. A monitoring task to be executed during a time period in which any one of the plurality of operators O1 and O2 can execute the monitoring task in the monitoring schedule, for example, at each required monitoring timing in the required monitoring timing group of the UAV 1. Generate a monitoring plan by assigning. As a result, one operator O1 (operator ID "o0001") can more efficiently execute the monitoring tasks that should be executed at each monitoring timing within a monitoring timing group of one UAV1. (For example, see order ID “d0001” shown in FIG. 5).

As described above, the process for generating a monitoring plan is performed for each available delivery time extracted by the available delivery time extraction unit 131. When a monitoring plan is generated, the monitoring plan is associated with the order ID and possible delivery time. Note that, for example, a monitoring task for monitoring another UAV 2 deployed at a base P2 different from the base P1 of the UAV 1 may already be assigned to the monitoring schedule of the operator O1. This allows one operator O1 to efficiently perform the monitoring task that should be performed at the required monitoring timing of the UAVm deployed at each of the plurality of bases Pm.

FIG. 7 is a conceptual diagram showing the temporal relationship between the respective monitoring schedules SC1 and SC2 of the operators O1 and O2 and the monitoring timing groups TG1 to TG3. The monitoring timing groups TG1 to TG3 correspond to delivery possible times PT1 to PT3, respectively. For convenience of explanation, each of the monitoring timing groups TG1 to TG3 is composed of three monitoring timings TBD (for example, when making a flight decision, when taking off from a store, and when landing at a delivery destination). Further, each of the monitoring schedules SC1 and SC2 shows a time period TOK in which each of the operators O1 and O2 can execute a monitoring task, and a time period TNG in which the monitoring task cannot be executed. In this example, the monitoring task to be executed at each of the three monitoring timings TBD in the monitoring timing group TG3 is assigned to an executable time period TOK by the operator O1. As a result, a monitoring plan corresponding to the delivery possible time PT3 is generated.

In FIG. 7, at least one of the three monitoring timings TBD in the monitoring timing group TG1 corresponding to the delivery possible time PT1 partially overlaps with the time period TNG that cannot be executed by the operator O1. Similarly, at least one of the three monitoring timings TBD in the monitoring timing group TG1 partially overlaps with the time period TNG that cannot be executed by the operator O2. Therefore, a monitoring plan corresponding to the delivery possible time PT1 is not generated. On the other hand, in addition to the delivery available time PT1 among the delivery available times extracted by the delivery available time extraction unit 131, monitoring tasks to be executed at each of the required monitoring timings TBD are assigned to time slots TOK in which the monitoring tasks can be executed. If there is a possible delivery time, a monitoring plan corresponding to the delivery time is also generated. That is, monitoring plans corresponding to each of a plurality of possible delivery times may be generated for one order. In this case, a monitoring plan corresponding to one possible delivery time selected by the orderer will be determined.

As another example, the monitoring plan generation unit 134 generates a monitoring task to be executed at a first required monitoring timing in a group of required monitoring timings during a time period in which the operator O1 can execute the monitoring task in the monitoring schedule of the operator O1. A monitoring plan is generated by assigning a monitoring task to be executed at the second monitoring timing in the monitoring timing group to a time period in which operator O2 can execute the monitoring task in the monitoring schedule of operator O2. You may. Thereby, it is possible to distribute the execution burden of the monitoring task to be executed at each of the monitoring timings in the monitoring timing group of one UAVm to a plurality of operators On. In this case, in FIG. 7, the monitoring task to be executed at one of the three monitoring timings TBD in the monitoring timing group TG2 corresponding to the delivery possible time PT2 (in the example of FIG. 7, the right TBD) is assigned to a time period TOK that can be executed by operator O1, and the monitoring tasks to be executed by the remaining two (in the example of FIG. 7, the left and center TBDs) are assigned to a time period TOK that can be executed by operator O2. It will be done. As a result, a monitoring plan corresponding to the delivery possible time PT2 is generated.

Alternatively, as another example, the operator On who executes the monitoring task may be fixed for each task type (that is, complete division of labor for each task type). Thereby, the monitoring tasks to be executed at the required monitoring timing of each of the plurality of UAVm can be divided among the plurality of operators On for each task type. Therefore, it becomes possible to improve the specialization of the monitoring task for each task type, and it is possible to have the operator On execute the monitoring task more appropriately. In this case, the monitoring plan generation unit 134 generates, for example, a monitoring task of the first task type ( For example, by assigning a monitoring task (for example, a monitoring task at the time of landing at a store) and a monitoring task of the first task type to be executed at the required monitoring timing of UAV 2, in the monitoring schedule of operator O2, a time period in which operator O2 can execute the monitoring task. In addition, a monitoring task of a second task type to be executed at the required monitoring timing of UAV1 (for example, a monitoring task at store takeoff), and a monitoring task of a second task type to be executed at the required monitoring timing of UAV2. Generate a monitoring plan by assigning

FIG. 8 is a diagram showing an example of the contents of the monitoring plan management database 126 when the operator On who executes the monitoring task is fixed for each task type. In the example of FIG. 8, the monitoring task upon landing at the store is assigned to be executed by operator O1 (operator ID "o0001"). Further, the monitoring task at the time of flight judgment and the monitoring task at the time of store takeoff are assigned to be executed by operator O2 (operator ID "o0002"). Further, the monitoring task at the time of takeoff from the base, the monitoring task at the time of flight to the delivery destination, and the monitoring task at the time of landing at the destination are assigned to be executed by operator O3 (operator ID "o0003").

The presentation control unit 135 controls displaying (that is, displaying on the orderer terminal UT of the orderer) a selectable delivery time for the product by the UAVm to the orderer of the product. The presentation of the possible delivery time is performed by the order processing server PS transmitting information indicating the possible delivery time provided by the presentation control unit 135 to the orderer terminal UT. At this time, the presentation control unit 135 controls so that the orderer cannot select a part of the available delivery times based on the above-described monitoring schedule and required monitoring timing. This can appropriately prevent operator On from being unable to execute the monitoring task. Furthermore, it is possible to limit the available delivery time that can be selected by the orderer according to the monitoring schedule of operator On and the required monitoring timing of UAVm. Therefore, it is possible to have the operator On appropriately execute the monitoring task that should be executed at the monitoring timing that requires monitoring the UAVm.

For example, the presentation control unit 135 controls not to include the above possible delivery times in the information provided to the order processing server PS. Alternatively, the presentation control unit 135 may control the information provided to the order processing server PS to include information indicating some of the possible delivery times and information indicating that the available delivery times cannot be selected. Note that the presentation control unit 135 may control the information indicating the available delivery time to be transmitted directly from the monitoring task management server MS to the orderer terminal UT without going through the order processing server PS. Here, the above-mentioned part of possible delivery times means, for example, among the plurality of possible delivery times extracted by the possible delivery time extraction unit 131, operator On (for example, all of the plurality of operators On) executes the monitoring task. This is the delivery possible time corresponding to the monitoring required timing (for example, monitoring required timing group) that becomes impossible. Thereby, if there is a required monitoring timing at which even one of the plurality of operators On can execute the monitoring task, it is possible to present the available delivery time corresponding to such required monitoring timing to the orderer. Therefore, the operator On can efficiently execute the monitoring task that should be executed at the required monitoring timing of the UAVm.

Note that, in addition to the monitoring plan generation process performed by the monitoring plan generation unit 134, the presentation control unit 135 determines whether the operator On Assignment processing may be performed to allocate a monitoring task to be executed at each monitoring timing in the monitoring timing group to a time slot in which the monitoring task can be executed. Such allocation processing is performed for each of the plurality of delivery possible times extracted above. Then, based on the result of the allocation process, the presentation control unit 135 selects the possible delivery time corresponding to the required monitoring timing at which operator On becomes unable to execute the monitoring task, from among the plurality of extracted possible delivery times. This will be specified as a partial delivery time. Thereby, it is possible to quickly specify the available delivery time to limit presentation to the orderer.

FIG. 9 is a diagram showing an example of a possible delivery time selection screen displayed on the orderer terminal UT. The available delivery time selection screen shown in Figure 9 displays "12:45-13:00", "13:00-13:15", and "13:15-13:30" as possible delivery times. There is. Among these, "13:00 to 13:15" and "13:15 to 13:30" are selectably presented delivery possible times. For example, when the orderer specifies the "select" button B associated with "13:00 to 13:15", the display content of button B changes to "selecting". Then, information indicating the selected delivery time (including, for example, the order ID) is transmitted from the orderer terminal UT to the monitoring task management server MS via the order processing server PS. As a result, a monitoring plan corresponding to the selected delivery available time is determined, and a delivery plan related to the order is determined. In the example shown in FIG. 9, some of the available delivery times are not displayed on the available delivery time selection screen, but the available delivery times of some of the above are displayed on the available delivery time selection screen, and some of the available delivery times are displayed on the available delivery time selection screen. The display contents of the "Select" button may be grayed out so that the available delivery time cannot be selected.

The monitoring task information transmitting unit 136 transmits information (hereinafter referred to as "monitoring task information") for causing the operator On to execute a monitoring task to be executed at the monitoring timing in response to the arrival of the monitoring timing for the UAVm to be monitored. ") is transmitted (for example, push distribution) to the operator terminal OTn used by the operator On. This allows the operator On to quickly and appropriately execute the monitoring task that should be executed at the required monitoring timing of the UAVm. Note that "in response to the arrival of the required monitoring timing" means a case where the current time becomes the starting point of a time period related to the required monitoring timing, or a case where the current time becomes several seconds before the starting point. The monitoring task information may include a message prompting the operator On to execute the monitoring task. Such a message may include information indicating the content of the monitoring task. Further, the monitoring task information may include a control command for displaying (for example, pop-up) a monitoring task execution screen on the operator terminal OTn.

FIG. 10 is a diagram showing an example of a monitoring task execution screen displayed on the operator terminal OT1. The monitoring task execution screen shown in FIG. 10 displays UAV information regarding the UAV 1 to be monitored and UAV peripheral information regarding the surrounding situation of the UAV 1, and also displays a message M prompting the operator O1 to execute the monitoring task. There is. UAV information and UAV surrounding information are sequentially received from the monitoring task management server MS. As shown in FIG. 10, the UAV position display area 51 displays the position of the UAV1. In the UAV status display area 52, the status of the UAV 1 is displayed. The remaining battery level of the UAV 1 is displayed in the UAV battery display area 53. Note that a different monitoring task execution screen may be displayed for each task type.

The wind direction and wind speed display area 54 displays the wind direction and wind speed detected by a weather sensor installed at the store Fo where the UAV 1 is located or the base P1. The rainfall amount display area 55 displays the amount of rainfall detected by a weather sensor installed at the store Fo where the UAV 1 is located or the base P1. The weather display area 56 displays the weather in the area where the UAV 1 is located. In the UAV camera image display area 57, a UAV image photographed by the camera of the UAV 1 is displayed. In the surrounding camera image display area 58, surrounding images of the UAV 1 captured by cameras installed at the store Fo or base P1 where the UAV 1 is located are displayed. The operator O1 executes the monitoring task while viewing the information displayed on the monitoring task execution screen.

By the way, if a delay occurs in the delivery schedule due to, for example, the state of the UAV 1 or the surrounding situation, the delay control unit 137 delays the required monitoring timing of the UAV 1. That is, the delay control unit 137 updates (changes) the required monitoring timing of the UAV 1 in the monitoring plan registered in the monitoring plan management database 126 so as to delay it according to the delay time of the delivery schedule of the UAV 1. Furthermore, the delay control unit 137 delays the time slot to which the monitoring task is assigned in the monitoring schedule of the operator O1 who executes the monitoring task at the changed monitoring required timing according to the delay time of the delivery schedule of the UAV 1. Update (change).

When the required monitoring timing of UAV1 is delayed in this way, if a monitoring task for monitoring a device other than UAV1, for example, UAV2, is assigned to the monitoring schedule of operator O1, the delay control unit 137 It is determined whether at least a part of the required monitoring timing of the UAV 2 and the required monitoring timing of the UAV 2 overlap. If at least a portion of the delayed monitoring timing of UAV1 and the monitoring timing of UAV2 overlap, the delay control unit 137 determines the time during which the monitoring task can be executed in the monitoring schedule of another operator On other than operator O1. The monitoring plan is changed by assigning a monitoring task to be executed at the required monitoring timing of the UAV 2 to each band. That is, the monitoring task to be executed at the required monitoring timing of UAV2 is transferred from operator O1 to another operator On (that is, operator On's monitoring schedule). As a result, even if a delay occurs in the delivery schedule of UAV1 and at least a portion of the required monitoring timing of UAV1 and UAV2 after the delay overlap, each of UAV1 and UAV2 Operator O1 and other operators On can be made to appropriately execute the monitoring task that should be executed at the required monitoring timing.

FIG. 11 is a conceptual diagram illustrating an example in which the monitoring task to be executed at the required monitoring timing of UAV2 is changed from the monitoring schedule of operator O1 to the monitoring schedule of operator O4. In the example in Figure 11, due to a delay in the determined delivery schedule of UAV 1, the monitoring timing “11:20-11:40” corresponding to the flight decision is changed to “11:40-12:00”. The required monitoring timing "12:55-13:05" corresponding to landing at the delivery destination has been changed to "13:15-13:25". For this reason, at least a part of the required monitoring timing of UAV1 and UAV2 after the delay overlap, so the monitoring task to be executed at the required monitoring timing of UAV2 is changed from the monitoring schedule of operator O1 to the monitoring schedule of operator O4. It will be replaced with.

Note that if there is no operator On who can replace the monitoring task to be executed at the required monitoring timing of the UAV 2, the delay control unit 137 may notify the orderer of a message indicating delivery cancellation. Notification of such a message may be performed by sending an e-mail containing the message to the orderer's e-mail address, or by sending an SMS to the orderer's phone number. It may be done in Alternatively, the message notification may be performed by push-distributing the message to a notification application resident on the orderer terminal UT of the orderer.

[ 2. Operation of delivery management system S ]
Next, the operation of the delivery management system S will be explained with reference to FIGS. 12 and 13. FIG. 12 is a flowchart illustrating an example of the monitoring plan determination process of the control unit 13 in the monitoring task management server MS. FIG. 13 is a flowchart illustrating an example of the monitoring task information transmission process of the control unit 13 in the monitoring task management server MS.

(2-1. Monitoring plan determination process)
First, as a premise of the process shown in FIG. 12, it is assumed that the order processing server PS receives an order from the orderer terminal UT. The process shown in FIG. 12 is started, for example, when the monitoring task management server MS receives information regarding an order from the order processing server PS.

When the process shown in FIG. 12 is started, the control unit 13 estimates the estimated time required to deliver the product related to the order, as described above, based on the received order-related information (step S1).

Next, the control unit 13 uses the delivery available time extraction unit 131 to extract a plurality (for example, three) of available delivery times for the ordered product based on the estimated time etc. estimated in step S1, as described above. (Step S2).

Next, the control unit 13 refers to the aircraft management database 122 (that is, refers to the usable time zone of each UAVm, etc.), and for each available delivery time extracted in step S2, the control unit 13 determines whether the delivery destination is available at the available delivery time. One UAVm capable of delivering the product is identified (step S3). The UAVm (aircraft ID) identified in this manner is associated with the order ID included in the order-related information and the available delivery time extracted in step S2.

Next, the control unit 13 uses the monitoring schedule acquisition unit 132 to acquire the monitoring schedules of the plurality of operators On from the operator management database 124 (step S4). Next, the control unit 13 monitors the UAVm associated with the available delivery time based on the available delivery time extracted in step S2 and the monitoring timing calculation table stored in the storage unit 12. The required monitoring timing group is acquired for each possible delivery time by the monitoring timing acquisition unit 133 as described above (step S5).

Next, the control unit 13 creates a monitoring plan for the UAVm associated with the available delivery time extracted in step S2, based on the monitoring schedule obtained in step S4 and the monitoring timing group obtained in step S5. , is generated by the monitoring plan generation unit 134 as described above (step S6). The monitoring plan generated in this way is associated with available delivery times. Note that among the plurality of possible delivery times extracted in step S2, there are also possible delivery times for which no monitoring plan is generated.

Next, the control unit 13 causes the presentation control unit 135 to transmit the information indicating the available delivery time extracted in step S2 to the orderer terminal UT of the orderer (step S7). As a result, the available delivery time is displayed on the orderer terminal UT in a selectable manner. In other words, the available delivery time is presented to the orderer in a selectable manner. At this time, as described above, the presentation control unit 135 orders the available delivery time corresponding to the required monitoring timing at which the operator On becomes unable to execute the monitoring task (in other words, the available delivery time for which no monitoring plan was generated). control so that the person cannot make a selection. Note that the available delivery time displayed on the orderer terminal UT may be only the available delivery time for which the monitoring plan was generated, but is not limited to this. For example, the orderer's terminal UT may be configured to display something like a simple timetable that has nothing to do with the available delivery time, and only the part corresponding to the available delivery time for which the monitoring plan was generated can be selected. good.

Then, when the orderer selects any one of the available delivery times displayed on the orderer terminal UT, information indicating the selected available delivery time (including, for example, the order ID) is It is transmitted from the orderer terminal UT to the monitoring task management server MS via the order processing server PS. This confirms the accepted order.

Next, upon receiving the information indicating the available delivery time selected by the orderer (step S8), the control unit 13 updates the monitoring plan associated with the selected available delivery time with the monitoring plan associated with the available delivery time. A monitoring plan for the UAVm is determined (step S9). The monitoring plan thus determined is stored in the monitoring plan management database 126 in association with the order ID of the confirmed order. Next, the control unit 13 determines a delivery plan including the delivery schedule of the UAVm associated with the selected delivery available time (step S10), and ends the process shown in FIG. 12. The delivery plan thus determined is stored in the delivery plan management database 125 in association with the order ID of the confirmed order.

(2-2. Monitoring task information transmission process)
Next, as a premise of the process shown in FIG. 13, among the monitoring plans stored in the monitoring plan management database 126, a monitoring plan including a required monitoring timing that will arrive within a predetermined time (for example, 24 hours) from the current time is selected. A watch list shall be used for registration. The process shown in FIG. 13 is started, for example, at predetermined intervals (for example, at intervals of several seconds).

When the process shown in FIG. 13 is started, the control unit 13 selects a monitoring plan whose required monitoring timing has arrived (for example, the starting point of the required monitoring timing has passed the current time) among the monitoring plans registered in the monitoring list. It is determined whether or not there is (step S21). If it is determined that there is a monitoring plan whose monitoring timing has come (step S21: YES), the process proceeds to step S22. On the other hand, if it is determined that there is no monitoring plan whose monitoring timing has come (step S21: NO), the process ends.

In step S22, the control unit 13 provides access information of, for example, the operator terminal OT1 used by the operator O1, which is associated with the monitoring timing included in the monitoring plan at which the monitoring timing has arrived, and the monitoring information at the monitoring timing. For example, obtain the aircraft ID of UAV1. Next, the control unit 13 acquires the UAV information and UAV peripheral information of the UAV 1 identified by the aircraft ID acquired in step S22 from the buffer memory (step S23).

Next, the control unit 13 establishes access to the operator terminal OT1 via the communication network NW according to the access information acquired in step S22, and acquires the above-mentioned monitoring task information and the UAV information acquired in step S23. and the UAV surrounding information are transmitted to the operator terminal OT1 by the monitoring task information transmitting unit 136 (step S24). Note that the control unit 13 controls the UAV information of the UAV 1 and the UAV surrounding information to be sequentially transmitted to the operator terminal OT1 while the access with the operator terminal OT1 is established.

When the operator terminal OT1 receives the monitoring task information, the UAV information, and the UAV surrounding information, the operator terminal OT1 sends the UAV information of the UAV 1 and the UAV surrounding information along with a message M prompting the operator O1 to execute the monitoring task, as shown in FIG. 10, for example. Display information on the monitoring task execution screen. This causes operator O1 to execute a monitoring task for monitoring UAV1.

As explained above, according to the above embodiment, the monitoring task management server MS obtains the monitoring schedule including the time period in which the operator On can execute the monitoring task, obtains the required monitoring timing of the UAVm, and monitors the product. When presenting a selectable delivery time for a product by UAVm to an orderer, the orderer can select a part of the available delivery time based on Operator On's monitoring schedule and the UAVm monitoring timing. Since the configuration is configured so that the delivery time cannot be selected, it is possible to limit the available delivery time that the orderer can select according to the monitoring schedule of the operator On and the monitoring timing of the UAVm. Therefore, it is possible to have the operator On appropriately execute the monitoring task that should be executed at the required monitoring timing of the UAVm.

Note that the above-mentioned embodiment is one embodiment of the present invention, and the present invention is not limited to the above-mentioned embodiment, and various changes may be made to the configuration etc. from the above-mentioned embodiment without departing from the gist of the present invention. This may also be within the technical scope of the present invention. In the above embodiment, the case where the orderer orders a product sold at the store Fo has been described as an example, but the present invention is also applicable to the case where items other than products are delivered. An example of such a case is a case where relief supplies or support supplies requested by a delivery requester are delivered to an evacuation site or the like. Furthermore, in the above embodiments, a UAV is used as an example of an unmanned flying vehicle, but the present invention is also applicable to a flying robot or the like as an example of an unmanned flying vehicle.

<Additional notes>
[1] The available delivery time control device according to the present disclosure is a monitoring schedule for an operator who executes a monitoring task for monitoring an unmanned flying vehicle used for delivering goods, wherein the operator executes the monitoring task. a first acquisition unit that acquires the monitoring schedule including possible time slots; a second acquisition unit that acquires the monitoring timing that requires monitoring of the unmanned flying vehicle; a presentation control unit that controls displaying a selectable delivery time of the article by a user, the presentation control unit displaying a part of the delivery available time of the delivery available time based on the monitoring schedule and the monitoring required timing; The presentation control unit controls the delivery requestor so that the delivery requester cannot make a selection. As a result, it is possible to limit the available delivery time that can be selected by the delivery requester according to the operator's monitoring schedule and the timing at which the unmanned flying vehicle needs to be monitored. Therefore, it is possible to have the operator appropriately perform the monitoring task that should be performed at the required monitoring timing when monitoring the unmanned flying vehicle.

[2] In the delivery available time control device according to [1] above, the presentation control unit determines the delivery available time corresponding to the monitoring required timing at which the operator is unable to execute the monitoring task at the monitoring required timing. The method is characterized in that the delivery requester is controlled so that the delivery requester cannot select the delivery requester. Thereby, it is possible to appropriately prevent the operator from being unable to execute the monitoring task.

[3] In the available delivery time control device according to [1] or [2] above, the first acquisition unit acquires the monitoring schedule of each of the plurality of operators, and the presentation control unit acquires the monitoring schedule of each of the plurality of operators. The present invention is characterized in that control is performed so that the delivery requester cannot select the delivery possible time corresponding to the monitoring timing at which all of the plurality of operators are unable to execute the monitoring task at the monitoring timing. As a result, if the required monitoring timing is such that even one of the plurality of operators can execute the monitoring task, it is possible to present the available delivery time corresponding to such required monitoring timing to the delivery requester. Therefore, the operator can efficiently perform the monitoring task that should be performed at the required monitoring timing of the unmanned flying vehicle.

[4] In the delivery available time control device according to any one of [1] to [3] above, the second acquisition unit acquires the plurality of monitoring required timings, and the presentation control unit The present invention is characterized in that control is performed so that the delivery requester cannot select the available delivery time corresponding to the plurality of monitoring required timings at which the operator cannot execute the monitoring task. This allows the operator to appropriately perform the monitoring task to be performed at each of the plurality of monitoring required timings for one unmanned flying vehicle.

[5] In the delivery available time control device according to any one of [1] to [4] above, the presentation control unit determines a time period in the operator's monitoring schedule in which the operator can execute the monitoring task. Then, an assignment process is performed to allocate the monitoring task to be executed at the monitoring required timing, and based on the result of the assignment process, the operator corresponds to the monitoring required timing at which the operator is unable to execute the monitoring task. The method is characterized in that the delivery possible time is specified as the part of the delivery possible time. Thereby, it is possible to quickly specify the available delivery time to limit presentation to the delivery requester.

[6] In the delivery available time control device according to any one of [1] to [5] above, the monitoring schedule includes information on other unmanned flights deployed at a base different from the base of the unmanned aerial vehicle. characterized in that a monitoring task for monitoring the body has already been assigned. This allows the operator to efficiently perform monitoring tasks that should be performed at monitoring timings that require monitoring of each unmanned flying vehicle deployed at a plurality of bases.

[7] In the delivery available time control device according to any one of [1] to [6] above, in response to the arrival of the required monitoring timing, the monitoring task to be executed at the required monitoring timing is The present invention is characterized in that it further includes a transmitter that transmits information for causing an operator to carry out an action to a terminal used by the operator. This allows the operator to quickly and appropriately perform the monitoring task that should be performed at the required monitoring timing of the unmanned flying vehicle.

[8] In the delivery available time control device according to any one of [1] to [7] above, the monitoring required timing may be set to a plurality of times separated by time in the delivery schedule for one delivery by the unmanned aerial vehicle. It is characterized in that it is at least one of the timings. Thereby, in the delivery schedule related to one delivery, the operator can efficiently perform the monitoring task that should be performed at the required monitoring timing of the unmanned flying vehicle.

[9] The unmanned flying vehicle monitoring system according to the present disclosure is a monitoring schedule for an operator who executes a monitoring task for monitoring an unmanned flying vehicle used for delivering goods, the operator executing the monitoring task. a first acquisition unit that acquires the monitoring schedule including possible time slots; a second acquisition unit that acquires the monitoring timing that requires monitoring of the unmanned flying vehicle; a presentation control unit that controls displaying a selectable delivery time of the article by a user, the presentation control unit displaying a part of the delivery available time of the delivery available time based on the monitoring schedule and the monitoring required timing; The presentation control unit controls the delivery requestor so that the delivery requester cannot make a selection.

[10] The available delivery time control method according to the present disclosure is a delivery available time control method that is executed by a computer, and is performed by an operator who performs a monitoring task to monitor an unmanned flying vehicle used for delivering goods. Obtaining the monitoring schedule, which includes a time slot in which the operator can execute the monitoring task; Obtaining the required monitoring timing for monitoring the unmanned flying vehicle; and Delivery of the goods. a step of controlling to selectably present to a requester a possible delivery time of the article by the unmanned flying vehicle, the step of controlling to selectably present to the requester a possible delivery time for the article by the unmanned flying vehicle, the step of controlling a part of the possible delivery time based on the monitoring schedule and the monitoring required timing; The method is characterized by comprising the step of controlling such that the delivery requester cannot select the available delivery time.

11 Communication unit 12 Storage unit 13 Control unit 131 Available delivery time extraction unit 132 Monitoring schedule acquisition unit 133 Monitoring timing acquisition unit 134 Monitoring plan generation unit 135 Presentation control unit 136 Monitoring task information transmission unit 137 Delay control unit PS Order processing server MS Monitoring task management server OTn Operator terminal UT Orderer terminal S Delivery management system NW Communication network

Claims (10)

A first step of acquiring a monitoring schedule of an operator who executes a monitoring task for monitoring an unmanned flying vehicle used for delivering goods, the monitoring schedule including a time slot in which the operator can execute the monitoring task. an acquisition department;
a second acquisition unit that acquires a monitoring timing that requires monitoring of the unmanned aerial vehicle;
a presentation control unit configured to selectably present a possible time for delivery of the article by the unmanned flying vehicle to a person requesting delivery of the article, the presentation control unit controlling the delivery of the article based on the monitoring schedule and the required monitoring timing; the presentation control unit that controls the delivery requester to not be able to select some of the available delivery times;
A delivery available time control device comprising: The presentation control unit is characterized in that the presentation control unit performs control so that the delivery requester cannot select the available delivery time corresponding to the monitoring timing at which the operator is unable to execute the monitoring task at the monitoring timing. The delivery available time control device according to claim 1. The first acquisition unit acquires the monitoring schedule of each of the plurality of operators,
The presentation control unit may perform control such that the delivery requester cannot select the available delivery time corresponding to the monitoring timing in which all of the plurality of operators are unable to execute the monitoring task at the monitoring timing. The delivery available time control device according to claim 1. The second acquisition unit acquires the plurality of monitoring required timings,
The presentation control unit controls the delivery requestor so that the delivery requestor cannot select the available delivery times corresponding to the plurality of monitoring required timings at which the operator is unable to execute the monitoring task. 1. The delivery available time control device according to 1. The presentation control unit performs an allocation process to allocate the monitoring task to be executed at the required monitoring timing to a time slot in which the operator can execute the monitoring task in the operator's monitoring schedule, and performs the allocation process. 5. Based on the result, the operator specifies the delivery possible time corresponding to the monitoring required timing at which the monitoring task becomes impossible to execute as the part of the delivery possible time. The delivery available time control device according to any one of the items. Any one of claims 1 to 4, wherein the monitoring schedule has already been assigned a monitoring task for monitoring another unmanned flying vehicle deployed at a base different from the base of the unmanned flying vehicle. The delivery available time control device according to item (1). The apparatus further includes a transmitter configured to transmit information for causing the operator to execute the monitoring task to be executed at the monitoring timing to a terminal used by the operator in response to the arrival of the monitoring timing. The delivery available time control device according to any one of claims 1 to 4. 5. The monitoring required timing is at least one timing out of a plurality of timings separated by time in a delivery schedule related to one delivery by the unmanned flying vehicle. delivery time control device. A first step of acquiring a monitoring schedule of an operator who executes a monitoring task for monitoring an unmanned flying vehicle used for delivering goods, the monitoring schedule including a time slot in which the operator can execute the monitoring task. an acquisition department;
a second acquisition unit that acquires a monitoring timing that requires monitoring of the unmanned aerial vehicle;
a presentation control unit configured to selectably present a possible time for delivery of the article by the unmanned flying vehicle to a person requesting delivery of the article, the presentation control unit controlling the delivery of the article based on the monitoring schedule and the required monitoring timing; the presentation control unit that controls the delivery requester to not be able to select some of the available delivery times;
An unmanned aerial vehicle monitoring system characterized by comprising: A delivery available time control method executed by a computer, the method comprising:
Obtaining a monitoring schedule for an operator who executes a monitoring task for monitoring an unmanned flying vehicle used for delivering goods, the monitoring schedule including a time slot in which the operator can execute the monitoring task; ,
obtaining a monitoring timing that requires monitoring of the unmanned aerial vehicle;
a step of controlling to selectably present a possible delivery time of the article by the unmanned flying vehicle to a person requesting delivery of the article, the step of controlling to selectably present the possible delivery time of the article by the unmanned flying vehicle to the person requesting the delivery of the article, the said possible delivery time being based on the monitoring schedule and the monitoring required timing; controlling so that the delivery requester cannot select some of the possible delivery times;
A delivery time control method characterized by comprising:

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