JP7398403B2 - Information processing device, information processing method, and information processing program - Google Patents

Description

The present invention relates to an information processing device, an information processing method, and an information processing program.

In recent years, systems have been proposed that automatically process inquiries received online.

For example, a system has been proposed that automatically predicts responses to received questions based on a corpus (see Patent Document 1). For example, a customer support service has been proposed that determines whether to respond automatically or manually based on the analysis result of data received from a device (see Patent Document 2). For example, a customer inquiry system has been proposed that distributes inquiries to a person in charge according to the product name and inquiry type input in the inquiry (see Patent Document 3).

Japanese Patent Application Publication No. 2016-164788 Japanese Patent Application Publication No. 2020-154559 Japanese Patent Application Publication No. 2000-215121

When handling account inquiries from government offices at financial institutions, responses are made to the presence or absence of accounts and account balances, depending on the account inquiries received. In such account inquiry work, the information used to specify the account to be inquired may vary depending on the government office that is the source of the inquiry. In addition, since the format of documents related to inquiries is not standardized among government offices and there are a wide variety of government offices that serve as the source of inquiries, we classify the received account inquiries by the government office that serves as the source of inquiries, and then The workload of identifying accounts using information corresponding to the situation was heavy.

One aspect of the disclosure technology is to provide an information processing device, an information processing method, and an information processing program that can identify an account using information according to each government agency that is the source of the inquiry in account inquiry work from a government agency. With the goal.

One aspect of the disclosed technology is exemplified by the following information processing device. This information processing device includes an acquisition means for acquiring from an external system an account inquiry request requesting an inquiry regarding the account of a person to be inquired from a government agency, and an inquiry source identification means for identifying the government agency that is the source of the account inquiry request. , in response to a first account inquiry request in which the identified inquiry source is a first government agency, a first account inquiry request that specifies the inquired account based on the name information of the person to be inquired included in the first account inquiry request. For a second account inquiry request in which the account identification means and the specified inquiry source are a second government office, the inquiry is made based on the name information and residence information of the person to be inquired included in the second account inquiry request. and output means for outputting information regarding the account specified by at least one of the first account specifying means and the second account specifying means.

When the information processing device obtains the account inquiry request, it identifies the government office that is the source of the account inquiry request. Then, the information processing device switches between the first account specifying means and the second account specifying means depending on the identified government office serving as the inquiry source. Each of the first account specifying means and the second account specifying means specifies the account based on information corresponding to the government office that is the source of the account inquiry. Therefore, according to this information processing device, in account inquiry work from a government agency, it is possible to specify an account using information according to each government agency that is the source of the inquiry.

Here, the first account specifying means may specify the inquired account based on at least one of date of birth and residence information and name information of the person to be inquired included in the first account inquiry request. good. Further, the second account specifying means may specify the inquired account based on the name information, the residence information, and date of birth of the person to be inquired included in the second account inquiry request.

Then, the acquisition means determines whether or not the account inquiry request acquired from the external system includes a plurality of inquiries, and if the account inquiry request includes a plurality of inquiries, the acquisition means determines whether the account inquiry request obtained from the external system includes a plurality of inquiries. The account inquiry request may be divided into each inquiry. By having such a feature, the present information processing apparatus can specify the account for each of the plurality of inquiries even when a plurality of account inquiry requests are compiled by the external system.

Further, the second account specifying means may stop specifying the inquired account if the second account inquiry request does not include the whereabouts information. By providing such a feature, when information is insufficient to specify an account, it is possible to suppress output of a large number of accounts that match some of the information.

Furthermore, the information processing device includes a storage means for storing a correspondence relationship between the government office of the inquiry source and the underlying laws and regulations of the account inquiry request, and a storage means for storing the correspondence relationship between the government office of the inquiry source and the underlying laws and regulations of the account inquiry request, and a storage means for storing the correspondence relationship between the government office of the inquiry source and the basis law of the account inquiry request, and a storage means for storing the correspondence relationship between the government office that is the source of the inquiry and the law that is the basis of the account inquiry request, It may also include a law specifying means for specifying the underlying law. By having such features, the present information processing device can specify laws and regulations that serve as the basis for account inquiries.

Then, each of the first account specifying means and the second account specifying means may stop specifying the inquired account for an account inquiry request for which the underlying law cannot be specified by the law specifying means. By having such features, the information processing device can prevent an account from being specified in response to an account inquiry that is not based on laws and regulations.

The disclosed technology can also be understood from the aspects of an information processing method and an information processing program.

According to the disclosed technology, in account inquiry work from a government agency, it is possible to specify an account using information according to each government agency that is the source of the inquiry.

FIG. 1 is a diagram showing the configuration of an inquiry system according to an embodiment. FIG. 2 is a diagram showing an example of account inquiry data. FIG. 3 is a diagram showing an example of the hardware configuration of the account identification server. FIG. 4 is a diagram illustrating an example of processing blocks of the account identification server. FIG. 5 is a diagram showing an example of a search key management table stored in the management database. FIG. 6 is a diagram showing an example of a basis law table stored in the management database. FIG. 7 is a diagram showing an example of an account management table stored in the management database. FIG. 8 is a first diagram illustrating an example of the processing flow of the account identification server according to the embodiment. FIG. 9 is a second diagram illustrating an example of the processing flow of the account identification server according to the embodiment. FIG. 10 is a third diagram illustrating an example of the processing flow of the account identification server according to the embodiment.

<Embodiment>
Embodiments will be described below with reference to the drawings. The configuration of the embodiment shown below is an example, and the disclosed technology is not limited to the configuration of the embodiment. FIG. 1 is a diagram showing the configuration of an inquiry system 1 according to an embodiment. In FIG. 1, data generated by each server of the inquiry system 1 is also illustrated. The inquiry system 1 includes an account identification server 100, a reception server 200, and a plurality of government servers 300. The account identification server 100 and the reception server 200 are connected to be able to communicate with each other via the network N1. Each of the government servers 300 and the reception server 200 are connected to be able to communicate with each other via the network N2.

The government server 300 is an information processing device managed by each government agency. Examples of government offices include prefectural offices, ward offices, city offices, town offices, village offices, National Tax Bureaus, tax offices, tax offices, investigative agencies, pension offices, welfare offices, bar associations, and the like. The government server 300 transmits account inquiry data 301 containing information about the person to be inquired about the account to the reception server 200, thereby checking whether or not the person to be inquired has an account, the account number of the account held, and the information held by the person to be inquired. Request an account inquiry to inquire about the balance of the account held, transaction history of the account held, etc.

FIG. 2 is a diagram showing an example of account inquiry data 301. FIGS. 2A to 2C illustrate variations of account inquiry data 301. In the account inquiry data 301, "Government Office" contains information indicating the government office that is the source of the account inquiry. The name of the person to be inquired is written in "Name". The "date of birth" indicates the date of birth of the person to be inquired. In the example of FIG. 2, the date of birth is written as an 8-digit number: 4 digits for the year, 2 digits for the month, and 2 digits for the day, but the date of birth may be written in other writing methods. "Postal code" indicates the postal code of the person's residence/residence. As shown in FIGS. 2(A) to 2(C), the account inquiry data 301 includes items such as "government office", "name", and "date of birth" (see FIG. 2(A)). ), those containing the items “Government office”, “Name”, and “Postal code” (Figure 2 (B)), those containing the items “Government office”, “Name”, “Date of birth”, and “Postal code” As shown in FIG. 2(C), the included items may be different. Account inquiry data 301 is an example of an "account inquiry request."

The reception server 200 is an information processing device that receives account inquiry data 301 from the government server 300. The reception server 200 may combine multiple pieces of account inquiry data 301 received from the government server 300 into one data. Hereinafter, in this specification, a collection of multiple account inquiry data 301 is also referred to as account inquiry archive 201. Note that the reception server 200 may combine multiple pieces of account inquiry data 301 into one file using a compression format such as a zip format, or may use a non-compressed format. may be combined into one file. Non-compressed formats include, for example, a tar format that concatenates multiple files, and a CSV format that separates data with a predetermined delimiter (for example, a comma). Further, the process of combining a plurality of account inquiry data 301 into one data may be such that a series of data in which delimiters are placed at the boundaries of each of the plurality of account inquiry data 301 is sent to the network N1. Account inquiry data 301 is an example of an "account inquiry request."

The account identification server 100 is an information processing device managed by a financial institution. The account identification server 100 acquires account inquiry data 301 or account inquiry archive 201 from the reception server 200. When the account identification server 100 acquires the account inquiry archive 201 including a plurality of account inquiry data 301, the account identification server 100 acquires the account inquiry data 301 from the account inquiry archive 201. The account identification server 100 identifies the government office that is the reference source of the acquired account inquiry data 301, and uses information corresponding to the identified government office to identify the account that is the subject of inquiry based on the account inquiry data 301. Further, the account identification server 100 may identify the legal basis on which the acquired account inquiry data 301 is based.

FIG. 3 is a diagram showing an example of the hardware configuration of the account identification server 100. The account identification server 100 includes a central processing unit (CPU) 101, a main storage section 102, an auxiliary storage section 103, a communication section 104, and a connection bus B1. The CPU 101, main storage section 102, auxiliary storage section 103, and communication section 104 are interconnected by a connection bus B1. The reception server 200 and the government server 300 also have the same hardware configuration as the account identification server 100.

The CPU 101 is also called a microprocessor unit (MPU) or a processor. The CPU 101 is not limited to a single processor, and may have a multiprocessor configuration. Further, a single CPU 101 connected through a single socket may have a multi-core configuration. At least part of the processing executed by the CPU 101 is performed by a processor other than the CPU 101, for example, a dedicated processor such as a Digital Signal Processor (DSP), a Graphics Processing Unit (GPU), a numerical calculation processor, a vector processor, or an image processing processor. It's okay. Furthermore, at least part of the processing executed by the CPU 101 may be executed by an integrated circuit (IC) or other digital circuit. Furthermore, at least a portion of the CPU 101 may include an analog circuit. Integrated circuits include large scale integrated circuits (LSIs), application specific integrated circuits (ASICs), and programmable logic devices (PLDs). The PLD includes, for example, a field-programmable gate array (FPGA). CPU 101 may be a combination of a processor and an integrated circuit. The combination is called, for example, a microcontroller unit (MCU), a system-on-a-chip (SoC), a system LSI, a chipset, or the like. In the account identification server 100, the CPU 101 loads the program stored in the auxiliary storage unit 103 into the work area of the main storage unit 102, and controls peripheral devices through execution of the program. This allows the account identification server 100 to execute processing that meets a predetermined purpose. The main storage unit 102 and the auxiliary storage unit 103 are recording media that can be read by the account identification server 100.

The main storage unit 102 is exemplified as a storage unit directly accessed by the CPU 101. The main storage unit 102 includes Random Access Memory (RAM) and Read Only Memory (ROM).

The auxiliary storage unit 103 stores various programs and various data on a recording medium in a readable and writable manner. The auxiliary storage unit 103 is also called an external storage device. The auxiliary storage unit 103 stores an operating system (OS), various programs, various tables, and the like. The OS includes a communication interface program that exchanges data with an external device connected via the communication unit 104. External devices include, for example, other information processing devices and external storage devices connected via a computer network or the like. Note that the auxiliary storage unit 103 may be, for example, part of a cloud system that is a group of computers on a network.

The auxiliary storage unit 103 is, for example, an erasable programmable ROM (EPROM), a solid state drive (SSD), a hard disk drive (HDD), or the like. Further, the auxiliary storage unit 103 is, for example, a Compact Disc (CD) drive device, a Digital Versatile Disc (DVD) drive device, a Blu-ray (registered trademark) Disc (BD) drive device, or the like. Further, the auxiliary storage unit 103 may be provided by Network Attached Storage (NAS) or Storage Area Network (SAN).

The communication unit 104 is, for example, an interface with the network N1. The communication unit 104 communicates with an external device via the network N1.

The account identification server 100 may further include, for example, an input unit that receives operation instructions from a user or the like. Examples of such an input unit include input devices such as a keyboard, pointing device, touch panel, acceleration sensor, and voice input device.

The account identification server 100 may include, for example, an output unit that outputs data processed by the CPU 101 and data stored in the main storage unit 102. As an output unit, an output device such as a cathode ray tube (CRT) display, a liquid crystal display (LCD), a plasma display panel (PDP), an electroluminescence (EL) panel, an organic EL panel, or a printer is used. I can give an example.

<Processing block of account identification server 100>
FIG. 4 is a diagram showing an example of processing blocks of the account identification server 100. The account identification server 100 includes an acquisition unit 11 , an inquiry source identification unit 12 , a first account identification unit 13 , a second account identification unit 14 , a law identification unit 15 , an output unit 16 , and a management database 17 . The account identification server 100 has the acquisition unit 11, the inquiry source identification unit 12, and the first account identification unit 13 of the account identification server 100 by the CPU 101 executing a computer program executable in the main storage unit 102. , the second account identification unit 14, the law identification unit 15, the output unit 16, the management database 17, and other units.

The management database 17 is a database that manages data used in various processes of the account identification server 100. FIG. 5 is a diagram showing an example of the search key management table 171 stored in the management database 17. The search key management table 171 is a table that associates and manages the government office that is the source of account inquiry and the information (key) used to specify the account. The search key management table 171 includes items of "Government Office" and "Key". “Government Office” stores information indicating the government office to which the account inquiry data 301 is sent. “Key” stores information indicating a key used to identify an account among the information included in the account inquiry data 301. In the search key management table 171 illustrated in FIG. 5, for example, if the government office sending the account inquiry data 301 is the first government office, the combination of "name, date of birth" or "name, postal code" It can be understood that an account can be specified by a combination. Furthermore, by referring to the search key management table 171, it can be seen that the keys used for the search differ depending on whether the government office that is the source of the inquiry is the first government office or the second government office. Each of the first government office and the second government office is, for example, one or more government offices selected in advance from the government offices that serve as account inquiry sources. The names in the search key management table 171 are an example of "name information." The postal code in the search key management table 171 is an example of "location information".

FIG. 6 is a diagram showing an example of the basis law table 172 stored in the management database 17. The basis law table 172 is a table that associates the account inquiry source with the law that is the basis of the account inquiry. The basis law table 172 includes the following items: "application start date,""application end date,""inquiry source government office," and "base law." “Application start date” stores information indicating the start date of application of the underlying law. The “application end date” stores information indicating the end date of application of the underlying law. Note that if "99999999" is stored in the "application end date", this indicates that the application end date has not been determined due to reasons such as no legal amendments being planned. The information stored in the "applicability start date" and "applicability end date" makes it possible to respond to legal revisions, etc. “Inquiry Source Government Office” stores information indicating the government office that is the inquiry source for the account inquiry. "Based Laws and Regulations" stores information indicating the laws and regulations that serve as the basis for account inquiries. The basis law table 172 is an example of a "storage means".

FIG. 7 is a diagram showing an example of the account management table 173 stored in the management database 17. The account management table 173 is a table that associates information related to account holders with information related to accounts at financial institutions. The account management table 173 includes the following items: "account number", "name", "zip code", "date of birth", and "balance". “Account number” stores an account number that uniquely identifies an account. “Name” stores the Kanji name of the account holder. "Postal code" stores the postal code of the account holder's residence. The “date of birth” stores the date of birth of the account holder. “Balance” stores the balance of the account.

The acquisition unit 11 acquires the account inquiry data 301 or the account inquiry archive 201 from the reception server 200. The acquisition unit 11 determines whether the account inquiry request acquired from the reception server 200 includes a plurality of account inquiry data 301 (whether or not the account inquiry archive 201 has been acquired). When acquiring the account inquiry archive 201, the acquisition unit 11 divides the account inquiry archive 201 into respective account inquiry data 301. For example, if the account inquiry archive 201 is a plurality of account inquiry data 301 compressed using a zip method, the acquisition unit 11 may decompress the account inquiry archive 201 and divide it into each account inquiry data 301. Furthermore, for example, if the account inquiry archive 201 is a series of data in which a delimiter is placed at the boundary between a plurality of pieces of account inquiry data 301, the series of data received via the network N1 can be separated by the delimiter. The account inquiry data 301 may be divided into a plurality of pieces. Note that if the series of data includes data such as a header that is different from the account inquiry data 301, the acquisition unit 11 may remove the data such as the header from the series of data. The acquisition unit 11 is an example of "acquisition means." The reception server 200 is an example of an "external system."

The inquiry source identifying unit 12 identifies the government office that is the inquiry source for each of the account inquiry data 301 acquired by the acquisition unit 11. The inquiry source identifying unit 12 identifies the government office that is the inquiry source, for example, based on the name of "government office" written in the account inquiry data 301. Note that the government office may be specified using, for example, a code that uniquely identifies the government office. As a code for identifying a government office, for example, a national local government code may be used. A department serial number indicating the department may be attached to the national local government code. If the identified government office is the first government office, the inquiry source identification unit 12 instructs the first account identification unit 13 to identify the account. Furthermore, when the identified government office is other than the first government office, the inquiry source identification unit 12 instructs the second account identification unit 14 to identify the account. The inquiry source specifying unit 12 is an example of "inquiry source specifying means." Account inquiry data 301 whose inquiry source is a first government office is an example of a "first account inquiry request." Account inquiry data 301 whose inquiry source is a government office other than the first government office is an example of a "second account inquiry request."

The first account specifying unit 13 specifies a search key associated with the first government office in the search key management table 171. The first account specifying unit 13 acquires the specified key from the account inquiry data 301. The first account identifying unit 13 identifies the account number of the account associated with the key obtained from the account inquiry data 301 in the account management table 173. When there are multiple accounts associated with a key in the account management table 173, the first account identifying unit 13 may identify the account numbers of the multiple accounts. The first account specifying unit 13 is an example of a "first account specifying means."

The second account specifying unit 14 specifies a search key associated with the second government office in the search key management table 171. The second account specifying unit 14 obtains the specified key from the account inquiry data 301. The second account identifying unit 14 identifies the account number of the account associated with the key obtained from the account inquiry data 301 in the account management table 173. Note that when there are multiple accounts associated with a key in the account management table 173, the second account identifying unit 14 may identify the account numbers of the multiple accounts. Note that the second account specifying unit 14 stops specifying the account if at least part of the search key (for example, postal code) specified based on the search key management table 171 is not included in the account inquiry data 301. You may. The second account specifying unit 14 is an example of a "second account specifying means."

The law specifying unit 15 acquires the base law that is associated with the government agency that is the source of the account inquiry data 301 in the base law table 172. When acquiring the underlying laws and regulations, the law specifying unit 15 may acquire the currently applied underlying laws and regulations based on the application start date and application end date of the underlying laws and regulations table 172. The law specifying unit 15 is an example of a "law specifying means."

The output unit 16 outputs the information on the account specified by the first account specification unit 13 or the second account specification unit 14 and the basis law specified by the law specification unit 15. The output unit 16 may output such information to the display of the account identification server 100, for example. The output unit 16 is an example of "output means".

<Processing flow of account identification server 100>
8 to 10 are diagrams showing an example of the processing flow of the account identification server 100 according to the embodiment. An example of the processing flow of the account identification server 100 will be described below with reference to FIGS. 8 to 10.

At T1, the acquisition unit 11 acquires the account inquiry archive 201 or the account inquiry data 301 from the reception server 200. At T2, the acquisition unit 11 determines whether what was acquired at T1 is the account inquiry archive 201 or the account inquiry data 301. If it is the account inquiry archive 201 (YES at T2), the process proceeds to T3. If it is account inquiry data 301 (NO at T2), the process proceeds to T4.

At T3, the acquisition unit 11 divides the account inquiry archive 201 acquired at T1 into respective account inquiry data 301.

The processes from T4 to T11 are executed for each of the account inquiry data 301 acquired at T1 or T3. At T4, the inquiry source identification unit 12 identifies the inquiry source of the account inquiry data 301.

At T5, the law specifying unit 15 specifies the law that is the basis for the account inquiry. The law specifying unit 15 identifies the currently valid base law among the base laws and regulations associated with the inquiry source specified in T4 in the base law table 172. At T6, the law specifying unit 15 determines whether the basis law has been identified. If the underlying law can be identified (YES at T6), processing will proceed to T7.
You can proceed to If there is no basis law associated with the inquiry source specified in T4 in the search key management table 171 (NO in T6), the identification of the account based on the account inquiry data 301 is interrupted and the next account inquiry data 301 is targeted. You can proceed to the processing that was performed.

At T7, the inquiry source specifying unit 12 determines whether the inquiry source specified at T4 is the first government office. If the identified inquiry source is the first government office (YES at T7), the process proceeds to T8. If the identified inquiry source is other than the first government office (NO at T7), the process proceeds to T10.

At T8, the first account specifying unit 13 obtains a key used for specifying the account from the account inquiry data 301. Since the inquiry source is the first government agency, the first account identification unit 13 extracts the first set of name and date of birth or name and postal code from the account inquiry data 301 as a key used to identify the account. Obtain the second set. If neither the first set nor the second set can be obtained from the account inquiry data 301 (YES at T8), the identification of the account by the account inquiry data 301 is interrupted, and processing of the next account inquiry data 301 is started. You can proceed. If at least one of the first set and the second set can be acquired (NO at T8), the process proceeds to T9.

At T9, the first account identifying unit 13 identifies the account using the key acquired at T8, and acquires the account number of the identified account. The first account specifying unit 13 may obtain the balance of the specified account. Note that if there is no account specified by the acquired name and date of birth or name and postal code, the first account specifying unit 13 may determine that there is no corresponding account.

At T10, the second account specifying unit 14 obtains a key used for specifying an account from the account inquiry data 301. Since the inquiry source is other than the first government office, the second account specifying unit 14 obtains the name, date of birth, and postal code from the account inquiry data 301 as keys used to specify the account. If at least one of the name, date of birth, and postal code cannot be obtained from the account inquiry data 301 (YES at T10), the identification of the account using the account inquiry data 301 is interrupted, and the next account inquiry data 301 is Proceed to processing. If the name, date of birth, and postal code can be obtained (NO at T10), the process proceeds to T11.

At T11, the second account identifying unit 14 identifies an account using the name, date of birth, and postal code acquired at T10 as keys, and acquires the account number of the identified account. The second account specifying unit 14 may obtain the balance of the specified account. Note that if there is no account specified by the acquired name, date of birth, and postal code, the second account specifying unit 14 may determine that there is no corresponding account.

At T12, the output unit 16 outputs the inquiry result including the account number of the account, the key used to specify the account, and the balance of the account in the above process. The output unit 16 may transmit the inquiry result to the reception server 200, for example. Then, the government server 300 that is the inquiry source may receive the inquiry result from the reception server 300. Further, the output unit 16 may transmit the inquiry result to the government server 300 that is the source of the inquiry, if the result can be directly transmitted to the government server 300 that is the source of the inquiry.

<Actions and effects of embodiments>
In this embodiment, the search key management table 171 manages keys used to specify an account depending on the inquiry source of the account inquiry data 301. Then, the first account specifying section 13 and the second account specifying section 14 specify the account using the key associated with the inquiry source by the search key management table 171. Therefore, according to this embodiment, an account can be specified using an appropriate key depending on the inquiry source.

In this embodiment, when the reception server 200 collects a plurality of account inquiry data 301 into the account inquiry archive 201, the account identification server 100 acquires the account inquiry archive 201 from the reception server 200. Then, the account identification server 100 divides the acquired account inquiry archive 201 into a plurality of account inquiry data 301. Therefore, the account identification server 100 can acquire a plurality of account inquiry data 301 from the reception server 200 all at once.

In this embodiment, if the law that is the basis for the account inquiry requested by the account inquiry data 301 cannot be identified (NO in T6 in FIG. 9), the identification of the account inquired by the account inquiry data 301 is stopped. Therefore, it is possible to suppress the acquisition of various account information through account inquiries that do not comply with laws and regulations.

<Modified example>
In the embodiment described above, the account identification server 100 includes the account management table 173 for managing accounts, but the account identification server 100 may not include the account management table 173. In such a case, the account identification server 100 may identify the account by requesting the account management server of the financial institution to identify the account.

In the embodiments described above, the postal code is also used as the information for identifying the account, but instead of the postal code or in addition to the postal code, the address of the person to be referred may be used as the information for identifying the account. Good too. When the account inquiry data includes a number that uniquely identifies an individual, such a number may be used to identify the account. An example of a number that uniquely identifies an individual is the My Number.

The embodiments and modifications disclosed above can be combined.

<<Computer-readable recording medium>>
An information processing program that causes a computer or other machine or device (hereinafter referred to as a computer or the like) to realize any of the above functions can be recorded on a computer-readable recording medium. Then, by causing a computer or the like to read and execute the program on this recording medium, the function can be provided.

Here, a computer-readable recording medium is a recording medium that stores information such as data and programs through electrical, magnetic, optical, mechanical, or chemical action and can be read by a computer, etc. means. Examples of such recording media that are removable from computers and the like include flexible disks, magneto-optical disks, Compact Disc Read Only Memory (CD-ROM), Compact Disc-Recordable (CD-R), and Compact Disc-ReWriterable. (CD-RW), Digital Versatile Disc (DVD), Blu-ray Disc (BD), Digital Audio Tape (DAT), 8mm tape, and memory cards such as flash memory. In addition, there are hard disks, ROMs, etc. as recording media fixed to computers and the like.

1..Inquiry system 100..Account identification server 200..Reception server 300..Government server 201..Account inquiry archive 301..Account inquiry data 101..CPU
102...Main memory section 103...Auxiliary memory section 104...Communication section 11...Acquisition section 12..Inquiry source identification section 13..First account identification section 14..Second account identification section 15..Law identification Part 16... Output part 17... Management database 171... Search key management table 172... Basis law table 173... Account management table N1... Network N2... Network

Claims (9)

an acquisition means for acquiring an account inquiry request from an external system that requests an inquiry regarding the account of a person to be inquired from a government agency;
Inquiry source identification means for identifying a government agency that is the inquiry source of the account inquiry request;
In response to a first account inquiry request where the specified inquiry source is a first government agency, a first account that specifies the inquired account based on the name information of the person to be inquired included in the first account inquiry request. specific means,
For a second account inquiry request where the specified inquiry source is a second government office, the inquired account is identified based on the name information and location information of the person to be inquired included in the second account inquiry request. a second account identification means;
output means for outputting information related to an account specified by at least one of the first account specifying means and the second account specifying means;
Information processing device. The first account specifying means specifies the inquired account based on at least one of date of birth and residence information and name information of the person to be inquired included in the first account inquiry request.
The information processing device according to claim 1. The second account specifying means specifies the inquired account based on the name information, the residence information, and date of birth of the person to be inquired included in the second account inquiry request.
The information processing device according to claim 1 or 2. The acquisition means is
determining whether the account inquiry request obtained from the external system includes a plurality of inquiries;
If the account inquiry request includes a plurality of inquiries, dividing the account inquiry request into each of the plurality of inquiries;
The information processing device according to any one of claims 1 to 3. The second account specifying means stops specifying the inquired account if the second account inquiry request does not include the whereabouts information.
The information processing device according to any one of claims 1 to 4. a storage means for storing the correspondence between the government agency of the inquiry source and the law and regulations that are the basis of the account inquiry request;
Regarding the account inquiry request, further comprising: a law specifying means for specifying a basis law associated with the government office specified in the correspondence relationship;
The information processing device according to any one of claims 1 to 5. Each of the first account specifying means and the second account specifying means stops specifying the inquired account for an account inquiry request for which the underlying law cannot be specified by the law specifying means;
The information processing device according to claim 6. an acquisition process for acquiring an account inquiry request from an external system that requests an inquiry regarding the account of a person to be inquired from a government agency;
Inquiry source identification processing that identifies a government office that is the inquiry source of the account inquiry request;
In response to a first account inquiry request where the specified inquiry source is a first government agency, a first account that specifies the inquired account based on the name information of the person to be inquired included in the first account inquiry request. Specific processing and
For a second account inquiry request where the specified inquiry source is a second government office, the inquired account is identified based on the name information and location information of the person to be inquired included in the second account inquiry request. Second account identification processing;
a computer executes an output process of outputting information related to an account specified by at least one of the first account specifying process and the second account specifying process;
Information processing method. an acquisition process for acquiring an account inquiry request from an external system that requests an inquiry regarding the account of a person to be inquired from a government agency;
Inquiry source identification processing that identifies a government office that is the inquiry source of the account inquiry request;
In response to a first account inquiry request where the specified inquiry source is a first government agency, a first account that specifies the inquired account based on the name information of the person to be inquired included in the first account inquiry request. Specific processing and
For a second account inquiry request where the specified inquiry source is a second government office, the inquired account is identified based on the name information and location information of the person to be inquired included in the second account inquiry request. Second account identification processing;
causing a computer to perform an output process of outputting information related to an account specified by at least one of the first account specifying process and the second account specifying process;
Information processing program.

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