JP7390143B2 - Information distribution device, information distribution system, and information distribution method - Google Patents

Description

The present invention relates to an information distribution device, an information distribution system, and an information distribution method for distributing information.

BACKGROUND ART Conventionally, a system is known in which taxi passengers are asked to respond to a questionnaire for evaluating a taxi driver (for example, see Patent Document 1). In conventional systems, passengers can input questionnaire results into a handy terminal while the taxi is traveling.

Japanese Patent Application Publication No. 2008-158741

In the conventional system, passengers had to visually check the questionnaire contents while the taxi was driving, and the passengers had to input the questionnaire results. However, since the taxi sways while driving, it is difficult to input the survey results into the terminal. Therefore, after a passenger gets off a vehicle for transporting passengers, such as a taxi or a bus, there is a need to provide the passenger with information related to the situation at the time of boarding the vehicle.

The present invention has been made in view of these points, and, as an example, it is an object of the present invention to provide information related to the situation at the time of boarding the vehicle after the passenger gets off the vehicle.

The information distribution device of the first aspect of the present invention is associated with operation management information assigned to each actual vehicle in a vehicle for transporting passengers, and provided by the vehicle during the actual vehicle. an information acquisition unit that associates and acquires operation service information indicating the content of the service provided and passenger identification information for identifying passengers riding in the actual vehicle; and the operation management corresponding to the operation service information. an information distribution unit that specifies the passenger identification information associated with the information and distributes provided information created based on the operation service information to an information terminal corresponding to the specified passenger identification information. .

The information acquisition unit acquires, as the operation service information, information specifying content presented to the passenger while the vehicle is in operation, and the information distribution unit acquires questionnaire information related to the content as the provided information. It may be distributed.

The information acquisition unit acquires travel information indicating at least one of a boarding point, alighting point, a travel route, a travel distance, and a travel time of the actual vehicle as the operation service information, and the information distribution unit , questionnaire information related to the driving information acquired by the information acquisition unit may be distributed as the provided information.

The information distribution device includes a response acquisition unit that acquires responses to the questionnaire information distributed by the information distribution unit, and a response acquisition unit that acquires the responses acquired by the response acquisition unit for each type of the operation service information corresponding to the survey information. The information may further include a totaling unit that totals the total.

The information acquisition unit acquires travel information indicating at least one of a boarding point, alighting point, and a travel route of the actual vehicle as the operation service information, and the information distribution unit is configured to acquire travel information indicating at least one of a boarding point, alighting point, and a travel route of the actual vehicle, and the information distribution unit Advertising information of a store associated with at least one of the drop-off point and the travel route may be distributed as the provided information.

The information distribution device further includes a storage unit that stores the passenger identification information and related party identification information for identifying related parties related to the passenger in association with each other, and the information distribution unit When the information acquisition unit acquires the passenger identification information in association with the operation management information and the operation service information, the information terminal corresponding to the related person identification information associated with the passenger identification information in the storage unit The provided information may be distributed by

An information distribution system according to a second aspect of the present invention includes a passenger terminal used by a passenger boarding a vehicle for transporting passengers, a vehicle terminal mounted on the vehicle, and information distributing information to the passenger terminal. a distribution device; the passenger terminal transmits operation management information assigned to each actual vehicle in the vehicle and passenger identification information for identifying the passenger to the information distribution device; a display control unit that causes a display unit to display the information distributed by the information distribution device, and the vehicle terminal displays the operation management information and the content of the service provided by the vehicle while the vehicle is in operation. and a vehicle terminal transmission unit that associates the operation service information with the passenger identification information and transmits the information to the information distribution device, and the information distribution device associates the operation management information and the passenger identification information and acquires them from the passenger terminal, and an information acquisition unit that associates operation management information with the operation service information and acquires it from the vehicle terminal; and an information acquisition unit that associates the operation management information with the operation service information and identifies the passenger identification information associated with the operation management information that corresponds to the operation service information, and the identified passenger. and an information distribution unit configured to distribute provided information created based on the operation service information to the passenger terminal corresponding to the identification information.

The information distribution method according to the third aspect of the present invention includes operation management information assigned to each actual vehicle in a vehicle for transporting passengers, which is executed by a processor, and which is associated with the operation management information, and which is executed by a processor. a step of associating and acquiring operation service information indicating the content of the service provided by the vehicle and passenger identification information for identifying passengers riding in the actual vehicle; and a step corresponding to the operation service information. identifying the passenger identification information associated with the operation management information, and distributing provided information created based on the operation service information to an information terminal corresponding to the identified passenger identification information; and displaying the provided information on an information terminal.

According to the present invention, for example, after the passenger gets off the vehicle, it is possible to provide information related to the situation at the time of boarding the vehicle.

FIG. 1 is a diagram for explaining an overview of an information distribution system according to an embodiment. FIG. 1 is a block diagram of an information distribution system according to an embodiment. FIG. 1 is a block diagram of an information distribution system according to an embodiment. It is a schematic diagram for explaining operation service information. FIG. 3 is a schematic diagram for explaining a method by which the information acquisition unit acquires operation management information, operation service information, and passenger identification information. FIG. 3 is a front view of a passenger terminal displaying provided information. FIG. 2 is a schematic diagram for explaining a method of distributing provided information to related party terminals. FIG. 2 is a sequence diagram of an information distribution method executed by the information distribution system according to the embodiment.

[Overview of information distribution system]
FIG. 1 is a diagram for explaining an overview of an information distribution system S according to this embodiment. The information distribution system S is a system that distributes information related to vehicles for transporting passengers, and includes an information distribution device 1, a passenger terminal 2, and a vehicle terminal 3. The information distribution system S may include other devices such as servers and terminals.

The information distribution device 1 is a computer such as a server that distributes provided information such as questionnaire information and advertisement information to the passenger terminal 2. The information distribution device 1 transmits and receives information to and from the passenger terminal 2, and also transmits and receives information to and from the vehicle terminal 3. The information distribution device 1 is connected to a passenger terminal 2 and a vehicle terminal 3 via a communication network such as the Internet.

The passenger terminal 2 is an information terminal such as a smartphone or a tablet terminal used by a passenger riding in the vehicle. The vehicle terminal 3 is an in-vehicle terminal mounted on a vehicle. The vehicle terminal 3 is provided, for example, at a position visible to passengers, and can present information to the passengers. In this embodiment, the vehicle is a taxi, but it may also be a bus or other vehicle that transports passengers.

An overview of the processing executed by the information distribution system S according to this embodiment will be described below. After a passenger gets on a vehicle for transporting passengers, a passenger terminal 2 owned by the passenger acquires operation management information assigned to each actual vehicle. The actual vehicle is the period from when a passenger gets on the vehicle until when the passenger gets off the vehicle. For example, the passenger terminal 2 acquires operation management information by reading a code displayed on the vehicle terminal 3, acquiring the sound output from the vehicle terminal 3, or performing short-range wireless communication with the vehicle terminal 3. do. The passenger terminal 2 transmits the acquired operation management information to the information distribution device 1 in association with passenger identification information for identifying the passenger.

The vehicle terminal 3 acquires operation service information indicating the content of services provided by the vehicle to passengers while the vehicle is actually in operation. The operation service information includes at least one of content information that specifies content presented to passengers in one actual vehicle, and travel information regarding the travel of the vehicle. The vehicle terminal 3 transmits the acquired operation service information to the information distribution device 1 in association with the operation management information.

The information distribution device 1 associates and acquires operation management information, operation service information, and passenger identification information based on the information transmitted by the passenger terminal 2 and the vehicle terminal 3. The information distribution device 1 creates provided information based on the acquired operation service information. For example, the provided information is questionnaire information for passengers or advertising information presented to passengers. The information distribution device 1 identifies passenger identification information associated with operation management information corresponding to operation service information. The information distribution device 1 then distributes the provided information created based on the operation service information to the passenger terminal 2 corresponding to the identified passenger identification information.

In this way, the information distribution device 1 transmits questionnaire information and advertising information created based on the operation service information to the passenger terminal 2 by associating the operation management information, the operation service information, and the passenger identification information. . Thereby, the information distribution device 1 can provide the passenger with information related to the situation at the time of boarding the vehicle even after the passenger gets off the vehicle.

[Configuration of information distribution system S]
2 and 3 are block diagrams of the information distribution system S according to this embodiment. In FIGS. 2 and 3, arrows indicate main data flows, and there may be data flows other than those shown in FIGS. 2 and 3. In FIGS. 2 and 3, each block shows the configuration of a functional unit rather than a hardware (device) unit. Therefore, the blocks shown in FIGS. 2 and 3 may be implemented within a single device, or may be implemented separately within multiple devices. Data may be exchanged between blocks via any means such as a data bus, a network, or a portable storage medium.

The information distribution device 1 includes a communication section 11, a storage section 12, and a control section 13. The control section 13 includes an information acquisition section 131 , a provision information creation section 132 , an information distribution section 133 , an answer acquisition section 134 , and a totalization section 135 .

The communication unit 11 is a communication interface for communicating with the passenger terminal 2 and the vehicle terminal 3 via a communication network such as the Internet. The storage unit 12 is a storage medium including a ROM (Read Only Memory), a RAM (Random Access Memory), a hard disk drive, and the like. The storage unit 12 stores in advance a program to be executed by the control unit 13. The storage unit 12 may be provided outside the information distribution device 1, and in that case, data may be exchanged with the control unit 13 via a network.

The control unit 13 is, for example, a processor such as a CPU (Central Processing Unit), and by executing a program stored in the storage unit 12, the information acquisition unit 131, the provided information creation unit 132, the information distribution unit 133, and the response acquisition unit It functions as a section 134 and a totalizing section 135. At least part of the functions of the control unit 13 may be performed by an electric circuit. Further, at least part of the functions of the control unit 13 may be realized by the control unit 13 executing a program executed via a network.

The passenger terminal 2 includes a communication section 21 , a storage section 22 , a control section 23 , a display section 24 , and an operation section 25 . The control unit 23 includes a passenger terminal acquisition unit 231, a passenger terminal transmission unit 232, and a display control unit 233.

The communication unit 21 is a communication interface for communicating with the information distribution device 1 via a communication network such as the Internet. The storage unit 22 is a storage medium including ROM, RAM, hard disk drive, and the like. The storage unit 22 stores in advance a program to be executed by the control unit 23. The storage unit 22 may be provided outside the passenger terminal 2, and in that case, data may be exchanged with the control unit 23 via a network.

The control unit 23 is, for example, a processor such as a CPU, and functions as a passenger terminal acquisition unit 231, a passenger terminal transmission unit 232, and a display control unit 233 by executing a program stored in the storage unit 22. At least part of the functions of the control unit 23 may be performed by an electric circuit. Further, at least part of the functions of the control unit 23 may be realized by the control unit 23 executing a program executed via a network.

The display unit 24 includes a liquid crystal display, an organic EL (Electro-Luminescence) display, etc. that can display information. The operation unit 25 includes a touch panel and the like that can accept human operations.

The vehicle terminal 3 includes a communication section 31, a storage section 32, a control section 33, a display section 34, and an operation section 35. The control unit 33 includes a vehicle terminal acquisition unit 331, a vehicle terminal transmission unit 332, and a display control unit 333.

The communication unit 31 is a communication interface for communicating with the information distribution device 1 via a communication network such as the Internet. The storage unit 32 is a storage medium including ROM, RAM, hard disk drive, and the like. The storage unit 32 stores in advance a program to be executed by the control unit 33. The storage unit 32 may be provided outside the vehicle terminal 3, and in that case, data may be exchanged with the control unit 33 via a network.

The control unit 33 is, for example, a processor such as a CPU, and functions as a vehicle terminal acquisition unit 331, a vehicle terminal transmission unit 332, and a display control unit 333 by executing a program stored in the storage unit 32. At least part of the functions of the control unit 33 may be performed by an electric circuit. Further, at least part of the functions of the control unit 33 may be realized by the control unit 33 executing a program executed via a network.

The display unit 34 includes a liquid crystal display, an organic EL display, etc. that can display information. The operation unit 35 includes a touch panel and the like that can accept human operations.

The information distribution system S according to this embodiment is not limited to the specific configuration shown in FIGS. 2 and 3. The information distribution device 1, the passenger terminal 2, and the vehicle terminal 3 may each be configured by two or more physically separate devices connected by wire or wirelessly. For example, the information distribution device 1 may be configured by a single computer, a plurality of computers that cooperate with each other, or a cloud that is a collection of computer resources.

[Explanation of information distribution method]
The information distribution method executed by the information distribution system S according to this embodiment will be described in detail below. After the passenger gets on the vehicle, the vehicle terminal acquisition unit 331 in the vehicle terminal 3 generates operation management information to be assigned to each actual vehicle. The actual vehicle is the period from when a passenger gets on the vehicle until when the passenger gets off the vehicle. For example, when the vehicle is a taxi, the actual vehicle may be the period from when the vehicle departs for the passenger's destination until it arrives at the destination. For example, when the vehicle is a bus, the actual vehicle may be the period from when one passenger gets on the bus until the passenger gets off the bus during the period when the bus travels from the starting point to the ending point.

The operation management information is identification information for identifying the actual vehicle, and is, for example, a session ID or a payment ID. The vehicle terminal acquisition unit 331 generates operation management information at random or according to a predetermined rule, and allocates it to the actual vehicle. The storage unit 32 stores the operation management information generated by the vehicle terminal acquisition unit 331.

While the passenger is riding in the vehicle, the display control unit 333 causes the display unit 34 of the vehicle terminal 3 to display content to be presented to the passenger. The display control unit 333 causes the display unit 34 to display content stored in advance in the storage unit 32, or causes the display unit 34 to display content received from the information distribution device 1 or another device.

In the passenger terminal 2, the passenger terminal acquisition unit 231 performs operation management at any time while the passenger is on the vehicle (for example, immediately after the passenger gets on the vehicle or when the passenger makes payment). Get information.

For example, the passenger terminal acquisition unit 231 acquires the operation management information by reading a code displayed on the display unit 34 of the vehicle terminal 3. In this case, the display control unit 333 of the vehicle terminal 3 encodes the traffic management information generated by the vehicle terminal acquisition unit 331 according to a predetermined rule, thereby generating a code (bar code, two-dimensional code, etc.) indicating the traffic management information. ) and display the generated code on the display unit 34. The passenger terminal acquisition unit 231 acquires the operation management information indicated by the code by capturing an image of the code using the imaging unit included in the passenger terminal 2 and decoding the captured image according to a predetermined rule.

Further, for example, the passenger terminal acquisition unit 231 may acquire the operation management information by acquiring the sound output from the vehicle terminal 3. In this case, the vehicle terminal 3 generates a sound (audible sound, ultrasonic wave, etc.) indicating the traffic management information by encoding the traffic management information generated by the vehicle terminal acquisition unit 331 according to a predetermined rule. The sound is output using a speaker installed in the vehicle. The passenger terminal acquisition unit 231 acquires sound using a microphone included in the passenger terminal 2, and decodes the acquired sound according to a predetermined rule, thereby acquiring operation management information indicated by the sound.

Further, for example, the passenger terminal acquisition unit 231 may acquire the operation management information by performing short-range wireless communication with the vehicle terminal 3. In this case, the communication unit 21 of the passenger terminal 2 and the communication unit 31 of the vehicle terminal 3 are connected by short-range wireless communication such as Bluetooth (registered trademark) or wireless LAN. The passenger terminal acquisition unit 231 acquires the operation management information transmitted by the vehicle terminal 3 by short-range wireless communication.

The passenger terminal transmitter 232 transmits the operation management information acquired by the passenger terminal acquirer 231 to the information distribution device 1 in association with passenger identification information for identifying passengers. The passenger identification information is identification information for identifying a passenger, and is, for example, a user ID or an email address. Passenger identification information is stored in the passenger terminal 2 in advance. The passenger terminal transmitter 232 may transmit the operation management information and the passenger identification information when the passenger terminal acquisition section 231 acquires the operation management information, and when the passenger gets off the vehicle (for example, when the vehicle reaches the destination). It may also be sent upon arrival or when the passenger makes payment.

As another method, in the vehicle terminal 3, the vehicle terminal acquisition unit 331 reads a code displayed on the passenger terminal 2, acquires the sound output from the passenger terminal 2, or communicates with the passenger terminal 2 via short-range wireless communication. Passenger identification information may be acquired by communicating. In this case, the vehicle terminal transmitter 332 transmits the passenger identification information acquired by the vehicle terminal acquirer 331 to the information distribution device 1 in association with the operation management information.

In the vehicle terminal 3, the vehicle terminal acquisition unit 331 acquires the information that the vehicle provided to the passenger while the vehicle was actually in the vehicle when the passenger got off the vehicle (for example, when the vehicle arrived at the destination or when the passenger made payment). Operation service information indicating the content of the service is stored in association with operation management information. The operation service information includes at least one of content information and travel information.

FIGS. 4(a) and 4(b) are schematic diagrams for explaining operation service information. FIG. 4A shows content corresponding to content information included in the operation service information. As described above, the content is information presented to passengers while in the actual vehicle, and is, for example, advertising information for a store or the like. Content information is information for specifying content, and is, for example, identification information assigned to each content. The vehicle terminal acquisition unit 331 acquires content information from the storage unit 32.

FIG. 4(b) shows travel information included in the travel service information. The travel information is information related to the travel of the vehicle, and includes, for example, at least one of a boarding point, an alighting point, a travel route, a travel distance, and a travel time. The vehicle terminal acquisition unit 331 acquires driving information from a computer installed in the vehicle.

The vehicle terminal transmission unit 332 transmits the operation service information for one actual vehicle acquired by the vehicle terminal acquisition unit 331 to the information distribution device 1 in association with the operation management information assigned to the actual vehicle. That is, the operation service information includes at least one of content information that specifies one or more contents that the display control unit 333 presented to passengers during one actual vehicle, and vehicle travel information during one actual vehicle. .

In the information distribution device 1, the information acquisition unit 131 acquires operation management information, operation service information, and passenger identification information related to one actual vehicle in association with each other. FIGS. 5A and 5B are schematic diagrams for explaining how the information acquisition unit 131 acquires operation management information, operation service information, and passenger identification information.

The information acquisition unit 131 acquires the operation management information and passenger identification information transmitted by the passenger terminal 2. That is, as shown in FIG. 5A, the information acquisition unit 131 allows the passenger terminal 2 to read a code displayed on the vehicle terminal 3, to acquire the sound output from the vehicle terminal 3, or to acquire the sound output from the vehicle terminal 3. The operation management information acquired by performing short-range wireless communication with 3 is received from the passenger terminal 2 together with the passenger identification information. Thereby, the information acquisition unit 131 can acquire operation management information and passenger identification information in association with each other. Further, the information acquisition unit 131 may receive operation management information and passenger identification information from the vehicle terminal 3.

As another method, the information acquisition unit 131 may acquire the operation management information and the passenger identification information based on the reservation information when the passenger makes a vehicle allocation reservation. For example, as shown in FIG. 5(b), the passenger inputs passenger identification information into the vehicle dispatch application installed on the passenger terminal 2, and sends the passenger identification information to the vehicle dispatch management device to schedule the vehicle dispatch in advance. make a reservation. Alternatively, the passenger calls the call center of the company providing the vehicle dispatch service, tells the operator the passenger identification information, and the operator inputs the passenger identification information into the dispatch management device to make a reservation for the dispatch of the vehicle in advance. . The vehicle allocation management device is a device that manages vehicle allocation, and may be integrated with the information distribution device 1 or may be a separate device from the information distribution device 1.

In the information distribution device 1, the information acquisition unit 131 acquires reservation information related to the reservation made by the passenger terminal 2 from the vehicle allocation management device. The reservation information includes passenger identification information of the passenger who made the reservation and operation management information assigned to the actual vehicle in the dispatched vehicle. Thereby, the information acquisition unit 131 can associate and acquire the operation management information and passenger identification information based on the reservation information, even if the passenger terminal 2 does not acquire the operation management information in the vehicle.

Next, the information acquisition unit 131 receives the operation management information and operation service information transmitted by the vehicle terminal 3. Then, the information acquisition unit 131 associates the operation service information associated with the same operation management information (that is, relating to one actual vehicle) with the passenger identification information, thereby obtaining the operation management information, the operation service information, and the passenger identification information. Obtain information in association with it.

The provided information creation unit 132 creates provided information based on the operation service information acquired by the information acquisition unit 131. The provided information includes at least one of questionnaire information for passengers and advertising information presented to passengers. The questionnaire information includes, for example, a questionnaire related to content corresponding to the content information included in the operation service information. The content-related questionnaire includes questions such as whether you remember seeing the content, your impressions of the content, and your impressions of the products indicated by the content. Further, for example, the questionnaire information includes a questionnaire related to travel information included in the operation service information. The questionnaire related to driving information includes, for example, questions regarding ride comfort of the vehicle, dissatisfaction with the driving of the vehicle, and the like.

The advertisement information includes, for example, an advertisement of a store associated with at least one of the pick-up point, the drop-off point, and the travel route indicated by the travel information included in the operation service information. Advertisements include store location and contact information, benefits offered to passengers (eg, coupons), and the like. Further, the advertisement may be an advertisement regarding content shown to passengers during the actual vehicle, which is indicated by the operation service information.

The information distribution unit 133 distributes the provided information created by the provided information creation unit 132 to the passenger terminal 2. For example, after the provided information creation unit 132 creates provided information based on the operation service information, the information distribution unit 133 transmits the passenger identification information associated with the operation management information assigned to the actual vehicle corresponding to the operation service information. Identify. The information distribution unit 133 then distributes the provided information created by the provided information creation unit 132 to the passenger terminal 2 corresponding to the identified passenger identification information.

Thereby, the information distribution device 1 can provide a questionnaire to passengers who actually board the vehicle, and therefore can analyze the content and the provided service with high accuracy. In addition, the information distribution device 1 identifies the passenger terminal 2 even after the passenger gets off the vehicle, and sends questionnaire information and advertising information regarding the content of the service provided to the passenger by the vehicle during the actual ride to the passenger terminal 2. Can be distributed. In addition, by creating advertisement information based on the operation service information, the information distribution device 1 can generate advertisements related to points on the route where the passenger actually traveled by vehicle, without having to acquire the position information of the passenger terminal 2. can be provided to passengers.

In the passenger terminal 2, the passenger terminal acquisition unit 231 acquires the provided information transmitted by the information distribution device 1. The display control unit 233 causes the display unit 24 to display the provided information acquired by the passenger terminal acquisition unit 231.

6(a) and 6(b) are front views of the passenger terminal 2 displaying provided information. FIG. 6(a) shows the passenger terminal 2 displaying questionnaire information included in the provided information. FIG. 6(b) shows the passenger terminal 2 displaying advertisement information included in the provided information.

When the provided information includes questionnaire information, the passenger uses the operation unit 25 of the passenger terminal 2 to perform an operation to input a response to the questionnaire information. The passenger terminal transmitting unit 232 transmits information indicating the answer input at the passenger terminal 2 to the information distribution device 1.

In the information distribution device 1, the response acquisition unit 134 acquires answers to the questionnaire information distributed by the information distribution unit 133 based on the information transmitted by the passenger terminal 2. The aggregation unit 135 aggregates the responses obtained by the response acquisition unit 134 for a plurality of actual vehicles for each type of operation service information corresponding to the questionnaire information. The type of operation service information is, for example, information indicating which of the content information and travel information the answer was related to. Thereby, the aggregation unit 135 can separately aggregate responses to questionnaire information corresponding to content information and responses to questionnaire information corresponding to travel information, making it easier to analyze. The aggregation unit 135 stores the answer aggregation results in the storage unit 12 or transmits them to the outside of the information distribution device 1 .

The information distribution device 1 may distribute the provided information to parties related to the passenger. The person concerned is, for example, a person (such as a secretary) who made a reservation for the vehicle on behalf of the passenger. A passenger is a person who actually rides in the vehicle. Passengers have passenger terminals 2A having the same configuration as the passenger terminals 2 shown in FIG. 3, and related persons have related person terminals 2B having the same structure as the passenger terminals 2 shown in FIG.

As shown in FIG. 5(b), the person concerned uses the person terminal 2B to transmit the person identification information (user ID, email address) for identifying the person concerned to the vehicle allocation management device, and Make a reservation for a ride.

In the information distribution device 1, when the information acquisition unit 131 acquires operation management information, operation service information, and passenger identification information in association with each other, that is, the operation management information and passenger identification information that the passenger terminal 2A acquires in the vehicle, the information acquisition unit 131 transmits the operation management information and passenger identification information to the information distribution device. 1, the reservation information related to the reservation made by the related party terminal 2B is acquired from the vehicle allocation management device. The reservation information includes stakeholder identification information of the stakeholder who made the reservation, and operation management information assigned to the actual vehicle in the dispatched vehicle. The information acquisition unit 131 associates related person identification information included in the reservation information with passenger identification information associated with operation management information included in the reservation information, and stores them in the storage unit 12. The storage unit 12 is not limited to this timing, and may store the passenger identification information and related person identification information in advance in association with each other.

FIG. 7 is a schematic diagram for explaining a method of distributing provided information to the related party terminal 2B. When the information acquisition unit 131 acquires operation management information, operation service information, and passenger identification information in association with each other, that is, when the passenger terminal 2A transmits the operation management information and passenger identification information acquired in the vehicle to the information distribution device 1, The information distribution unit 133 identifies related person identification information associated with the passenger identification information in the storage unit 12. The information distribution unit 133 then distributes the provided information created by the provided information creation unit 132 to the related person terminal 2B corresponding to the identified related person identification information. The provided information that the information distribution unit 133 distributes to the related party terminal 2B is not limited to the above-mentioned questionnaire information and advertisement information, but may be information simply indicating that a passenger has boarded the vehicle. The information distribution unit 133 may distribute the provided information only to the related party terminal 2B, or may distribute the provided information to both the passenger terminal 2A and the related party terminal 2B.

With such a configuration, the information distribution device 1 can distribute provided information to a person related to the passenger after the passenger gets off the vehicle. After making a reservation for a ride, the person concerned can know that the passenger has actually boarded the vehicle.

[Sequence of information delivery method]
FIG. 8 is a sequence diagram of an information distribution method executed by the information distribution system S according to this embodiment. After the passenger gets on the vehicle, the vehicle terminal acquisition unit 331 in the vehicle terminal 3 generates operation management information to be assigned to each actual vehicle (S11). While the passenger is riding in the vehicle, the display control unit 333 causes the display unit 34 to display content to be presented to the passenger (S12).

In the passenger terminal 2, the passenger terminal acquisition unit 231 acquires operation management information at any timing while the passenger is on the vehicle (for example, at the timing when the passenger makes payment) (S13). The passenger terminal transmitter 232 transmits the operation management information acquired by the passenger terminal acquirer 231 to the information distribution device 1 in association with passenger identification information for identifying passengers.

In the vehicle terminal 3, the vehicle terminal acquisition unit 331 acquires the information that the vehicle provided to the passenger while the vehicle was actually in the vehicle when the passenger got off the vehicle (for example, when the vehicle arrived at the destination or when the passenger made payment). Operation service information indicating the content of the service is acquired (S14). The vehicle terminal transmission unit 332 transmits the operation service information for one actual vehicle acquired by the vehicle terminal acquisition unit 331 to the information distribution device 1 in association with the operation management information assigned to the actual vehicle.

In the information distribution device 1, the information acquisition unit 131 acquires operation management information, operation service information, and passenger identification information related to one actual vehicle in association with each other (S15). The provided information creation unit 132 creates provided information based on the operation service information acquired by the information acquisition unit 131 (S16).

After the provided information creation section 132 creates the provided information based on the operation service information, the information distribution section 133 specifies the passenger identification information associated with the operation management information corresponding to the operation service information. The information distribution unit 133 then distributes the provided information created by the provided information creation unit 132 to the passenger terminal 2 corresponding to the identified passenger identification information (S17).

In the passenger terminal 2, the passenger terminal acquisition unit 231 acquires the provided information transmitted by the information distribution device 1. The display control unit 233 causes the display unit 24 to display the provided information acquired by the passenger terminal acquisition unit 231 (S18). When the provided information includes questionnaire information, the passenger uses the operation unit 25 of the passenger terminal 2 to perform an operation to input a response to the questionnaire information. The passenger terminal transmitter 232 transmits information indicating the answer input at the passenger terminal 2 to the information distribution device 1 (S19).

In the information distribution device 1, the response acquisition unit 134 acquires answers to the questionnaire information distributed by the information distribution unit 133 based on the information transmitted by the passenger terminal 2. The aggregation unit 135 aggregates the responses obtained by the response acquisition unit 134 for a plurality of actual vehicles for each type of operation service information corresponding to the questionnaire information (S20). The aggregation unit 135 stores the answer aggregation results in the storage unit 12 or transmits them to the outside of the information distribution device 1 .

[Effects of embodiment]
In the information distribution system S according to the present embodiment, the information distribution device 1 provides questionnaire information and advertising information created based on the operation service information by associating operation management information, operation service information, and passenger identification information. is transmitted to the passenger terminal 2. Thereby, the information distribution device 1 can provide the passenger with information related to the situation at the time of boarding the vehicle even after the passenger gets off the vehicle.

Although the present invention has been described above using the embodiments, the technical scope of the present invention is not limited to the scope described in the above embodiments, and various modifications and changes can be made within the scope of the gist. be. For example, all or part of the device can be functionally or physically distributed and integrated into arbitrary units. In addition, new embodiments created by arbitrary combinations of multiple embodiments are also included in the embodiments of the present invention. The effects of the new embodiment resulting from the combination have the effects of the original embodiment.

The processors of the information distribution device 1, passenger terminal 2, and vehicle terminal 3 are responsible for each step (process) included in the information distribution method shown in FIG. That is, the processors of the information distribution device 1, the passenger terminal 2, and the vehicle terminal 3 read a program for executing the information distribution method shown in FIG. By controlling, the information distribution method shown in FIG. 8 is executed. Some of the steps included in the information distribution method shown in FIG. 8 may be omitted, the order of the steps may be changed, or a plurality of steps may be performed in parallel.

S Information distribution system 1 Information distribution device 13 Control unit 131 Information acquisition unit 132 Provided information creation unit 133 Information distribution unit 134 Answer acquisition unit 135 Totalization unit 2 Passenger terminal 23 Control unit 231 Passenger terminal acquisition unit 232 Passenger terminal transmission unit 233 Display control Section 3 Vehicle terminal 33 Control section 331 Vehicle terminal acquisition section 332 Vehicle terminal transmission section 333 Display control section

Claims (26)

Operation service information indicating the content of the service provided during the actual vehicle by the vehicle for transporting passengers, passenger identification information for identifying the passengers riding in the actual vehicle, and for each of the actual vehicles in the vehicle. an information acquisition unit that associates and acquires the assigned operation management information ;
The information acquisition unit identifies the passenger identification information associated with the operation management information, and transmits the information to the information terminal corresponding to the identified passenger identification information to the operation management information acquired by the information acquisition unit. an information distribution unit that distributes provided information created based on the associated operation service information;
An information distribution device having. Operation service information indicating the content of a service provided by a vehicle for transporting passengers while in actual operation, the operation service information including information specifying content presented to the passenger while in operation of the vehicle; an information acquisition unit that associates and acquires passenger identification information for identifying passengers riding in the actual vehicle;
Information provided to the information terminal corresponding to the passenger identification information acquired by the information acquisition unit based on the operation service information acquired by the information acquisition unit, and questionnaire information related to the content. an information distribution department that distributes provided information including;
an answer acquisition unit that acquires answers to the questionnaire information distributed by the information distribution unit;
an aggregation unit that aggregates the responses acquired by the response acquisition unit for each type of operation service information corresponding to the questionnaire information;
An information distribution device having. Operation service information indicating the content of services provided in the actual vehicle by a vehicle for transporting passengers, including operation service information of the vehicle in the actual vehicle, and passengers riding in the actual vehicle. an information acquisition unit that associates and acquires passenger identification information for identifying the
Information provided to the information terminal corresponding to the passenger identification information acquired by the information acquisition unit, based on the operation service information acquired by the information acquisition unit, and provided to the information terminal corresponding to the passenger identification information acquired by the information acquisition unit. an information distribution unit that distributes provided information including questionnaire information related to the driving information;
an answer acquisition unit that acquires answers to the questionnaire information distributed by the information distribution unit;
an aggregation unit that aggregates the responses acquired by the response acquisition unit for each type of operation service information corresponding to the questionnaire information;
An information distribution device having. Obtaining information by associating operation service information indicating the content of services provided during the actual vehicle by a vehicle for transporting passengers and passenger identification information for identifying the passengers riding in the actual vehicle. Department and
a storage unit that stores the passenger identification information in association with related party identification information for identifying a related party related to the passenger;
When the information acquisition unit acquires the operation service information and the passenger identification information in association with each other, the information is stored in the information terminal corresponding to the related person identification information associated with the passenger identification information in the storage unit. an information distribution unit that distributes provided information created based on the operation service information acquired by the acquisition unit;
An information distribution device having. The information acquisition unit associates and acquires operation management information assigned to each of the actual vehicles in the vehicle, the operation service information, and the passenger identification information,
The information distribution unit specifies the passenger identification information associated with the operation management information acquired by the information acquisition unit, and the information acquisition unit transmits information to the information terminal corresponding to the identified passenger identification information. distributing the provided information created based on the operation service information associated with the acquired operation management information;
The information distribution device according to any one of claims 2 to 4 . The information acquisition unit acquires, as the operation service information, information specifying content presented to the passenger while the vehicle is in operation;
The information distribution unit distributes questionnaire information related to the content as the provided information.
The information distribution device according to claim 4 . The information acquisition unit acquires driving information of the actual vehicle of the vehicle as the operation service information,
The information distribution unit distributes questionnaire information related to the driving information acquired by the information acquisition unit as the provided information.
The information distribution device according to claim 4 . The information acquisition unit acquires the travel information indicating at least one of a boarding point, alighting point, a travel route, a travel distance, and a travel time of the actual vehicle as the operation service information.
The information distribution device according to claim 3 or 7 . an answer acquisition unit that acquires answers to the questionnaire information distributed by the information distribution unit;
an aggregation unit that aggregates the responses acquired by the response acquisition unit for each type of operation service information corresponding to the questionnaire information;
further having,
The information distribution device according to claim 6 or 7 . The information acquisition unit acquires travel information indicating at least one of a boarding point, alighting point, and a travel route of the actual vehicle as the operation service information;
The information distribution unit distributes advertisement information of a store associated with at least one of the pick-up point, the drop-off point, and the travel route as the provided information.
The information distribution device according to any one of claims 1, 2 and 4 . further comprising a storage unit that stores the passenger identification information and related party identification information for identifying related parties related to the passenger in association with each other;
When the information acquisition unit acquires the operation service information and the passenger identification information in association with each other, the information distribution unit transmits an information terminal corresponding to the related person identification information associated with the passenger identification information in the storage unit. distributing the provided information to;
The information distribution device according to claim 2 or 3 . A passenger terminal used by a passenger riding a vehicle for transporting passengers, a vehicle terminal mounted on the vehicle, and an information distribution device that distributes information to the passenger terminal,
The passenger terminal is
a passenger terminal transmitter that transmits passenger identification information for identifying the passenger to the information distribution device;
a display control unit that causes a display unit to display the information distributed by the information distribution device;
has
The vehicle terminal is
comprising a vehicle terminal transmission unit that transmits operation service information indicating the content of the service provided by the vehicle while the vehicle is in operation to the information distribution device;
The information distribution device includes:
an information acquisition unit that associates and acquires the passenger identification information transmitted by the passenger terminal and the operation service information transmitted by the vehicle terminal;
an information distribution unit that distributes provided information created based on the operation service information acquired by the information acquisition unit to the passenger terminal corresponding to the passenger identification information acquired by the information acquisition unit;
An information distribution system with The passenger terminal transmitting unit associates operation management information assigned to each of the actual vehicles in the vehicle with the passenger identification information and transmits them to the information distribution device,
The vehicle terminal transmission unit transmits the operation management information and the operation service information in association with each other,
The information acquisition unit associates and acquires the operation management information transmitted by the passenger terminal and the vehicle terminal, the operation service information transmitted by the vehicle terminal, and the passenger identification information transmitted by the passenger terminal. death,
The information distribution unit specifies the passenger identification information associated with the operation management information acquired by the information acquisition unit, and the information acquisition unit transmits information to the passenger terminal corresponding to the identified passenger identification information. distributing the provided information created based on the operation service information associated with the acquired operation management information;
The information distribution system according to claim 12 . The information acquisition unit acquires, as the operation service information, information specifying content presented to the passenger while the vehicle is in operation;
The information distribution unit distributes questionnaire information related to the content as the provided information.
The information distribution system according to claim 12 or 13. The information acquisition unit acquires driving information of the actual vehicle of the vehicle as the operation service information,
The information distribution unit distributes questionnaire information related to the driving information acquired by the information acquisition unit as the provided information.
The information distribution system according to claim 12 or 13 . The information acquisition unit acquires the travel information indicating at least one of a boarding point, alighting point, a travel route, a travel distance, and a travel time of the actual vehicle as the operation service information.
The information distribution system according to claim 15. an answer acquisition unit that acquires answers to the questionnaire information distributed by the information distribution unit;
an aggregation unit that aggregates the responses acquired by the response acquisition unit for each type of operation service information corresponding to the questionnaire information;
further having,
The information distribution system according to any one of claims 14 to 16. The information acquisition unit acquires travel information indicating at least one of a boarding point, alighting point, and a travel route of the actual vehicle as the operation service information;
The information distribution unit distributes advertisement information of a store associated with at least one of the pick-up point, the drop-off point, and the travel route as the provided information.
The information distribution system according to any one of claims 12 to 14. further comprising a storage unit that stores the passenger identification information and related party identification information for identifying related parties related to the passenger in association with each other;
When the information acquisition unit acquires the operation service information and the passenger identification information in association with each other, the information distribution unit transmits an information terminal corresponding to the related person identification information associated with the passenger identification information in the storage unit. distributing the provided information to;
The information distribution system according to any one of claims 12 to 18. The processor executes
Operation service information indicating the content of the service provided during the actual vehicle by the vehicle for transporting passengers, passenger identification information for identifying the passengers riding in the actual vehicle, and for each of the actual vehicles in the vehicle. a step of associating and acquiring the assigned operation management information ;
identifying the passenger identification information associated with the operation management information acquired in the acquiring step;
Distributing provided information created based on the operation service information associated with the operation management information acquired in the acquiring step to the information terminal corresponding to the passenger identification information identified in the identifying step. step and
displaying the provided information on the information terminal;
An information distribution method having. The acquiring step acquires, as the operation service information, information specifying content presented to the passenger while the vehicle is in operation;
The distributing step includes distributing questionnaire information related to the content as the provided information.
The information distribution method according to claim 20. The acquiring step acquires driving information of the actual vehicle of the vehicle as the operation service information,
The distributing step distributes questionnaire information related to the traveling information acquired in the acquiring step as the provided information.
The information distribution method according to claim 20 . In the acquiring step, the travel information indicating at least one of a boarding point, alighting point, a travel route, a travel distance, and a travel time of the actual vehicle is acquired as the operation service information.
The information distribution method according to claim 22. a step of obtaining responses to the questionnaire information distributed in the distributing step;
aggregating the responses obtained in the step of acquiring the responses for each type of the operation service information corresponding to the questionnaire information;
further having,
The information distribution method according to any one of claims 21 to 23. The acquiring step acquires travel information indicating at least one of a boarding point, alighting point, and a travel route of the actual vehicle as the operation service information;
In the distributing step, advertisement information of a store associated with at least one of the boarding point, the disembarking point, and the travel route is distributed as the provided information.
The information distribution method according to claim 20 or 21. In the step of distributing, when the step of acquiring obtains the operation service information and the passenger identification information in association with each other, the step of distributing the information includes a party identification for identifying the passenger identification information and a party related to the passenger. distributing the provided information to an information terminal corresponding to the related person identification information associated with the passenger identification information in a storage unit that stores the information in association with the passenger identification information;
The information distribution method according to any one of claims 20 to 25.

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